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1 Towards presence-less, paperless, and cashless service delivery

delivery paperless, and cashless service Towards …...Towards presence-less, paperless, and cashless service delivery 2 TCP / IP, Internet, SMTP (Email), GPS Fundamental Technology

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Page 1: delivery paperless, and cashless service Towards …...Towards presence-less, paperless, and cashless service delivery 2 TCP / IP, Internet, SMTP (Email), GPS Fundamental Technology

1

iSPIRT – Indian Software Product Industry Round Table is a non-profit think tank formed by leading practitioners of the industry

to assist in the cause of building a healthy, globally-competitive and sustainable industry. Visit www.ispirt.in for more details.

Towards presence-less, paperless, and cashless service

delivery

Page 2: delivery paperless, and cashless service Towards …...Towards presence-less, paperless, and cashless service delivery 2 TCP / IP, Internet, SMTP (Email), GPS Fundamental Technology

2

TCP / IP, Internet, SMTP (Email), GPS

Fundamental Technology Innovations, Govt. Funded, Publicly

Available

Payments Visa/Master, ApplePayEvolution of Payment Systems,

Security Frameworks, ...

Open APIs, Platforms Google MapsLarge Scale Infrastructure, Private

Companies,

Smart Phones Android, IOSTelecommunications & Computing

Technologies - Hardware Innovations

T E

C H

S

T A

C K

Layering of Innovation

Govt. Technology

eCommerce(Amazon)

Taxi(Uber)

Hotel(Airbnb)

------

Page 3: delivery paperless, and cashless service Towards …...Towards presence-less, paperless, and cashless service delivery 2 TCP / IP, Internet, SMTP (Email), GPS Fundamental Technology

Layered Innovation

3

Mass Flourishing!

Page 4: delivery paperless, and cashless service Towards …...Towards presence-less, paperless, and cashless service delivery 2 TCP / IP, Internet, SMTP (Email), GPS Fundamental Technology

J A M - The Foundation of the India Stack

4

Page 5: delivery paperless, and cashless service Towards …...Towards presence-less, paperless, and cashless service delivery 2 TCP / IP, Internet, SMTP (Email), GPS Fundamental Technology

Pradhan Mantri Jan Dhan YojanaBANKING FOR ALL

5Source: As on 25 Sep 2016, http://pmjdy.gov.in Nandan Nilekani, 2016

Page 6: delivery paperless, and cashless service Towards …...Towards presence-less, paperless, and cashless service delivery 2 TCP / IP, Internet, SMTP (Email), GPS Fundamental Technology

1969 1980 1993 2001 2014 2015 2016

Ushering in a new ERA of DIFFERENTIATED

BANKING

+2149 Years, 14 New Banks

BANK NATIONALIZATION

New Banks

On TapBanking Licenses

+10

+2 +2

Accelerated by regulatory innovation

2nd Aug 2016

Nandan Nilekani, 2016

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1 Billion in 5½ Years

Source: Data from http://www.uidai.gov.in 7

950 M

600 M

300 M

100 M

50 M

1084 M

A Ubiquitous Digital Identity Infrastructure for a digital desh.

The Aadhaar system can

authenticate 100 M transactions per day, in real time!

Page 8: delivery paperless, and cashless service Towards …...Towards presence-less, paperless, and cashless service delivery 2 TCP / IP, Internet, SMTP (Email), GPS Fundamental Technology

The rise of smartphones

Current sales

about 25M smartphones per quarter

Source: Ericsson Mobility Report 8

Page 9: delivery paperless, and cashless service Towards …...Towards presence-less, paperless, and cashless service delivery 2 TCP / IP, Internet, SMTP (Email), GPS Fundamental Technology

The Evolution of the India Stack - Built on JAM

9

2010 2011 2012 2013 2014 2015 2016

950 M

1005 M

190 M

Aadhaar

Mobile

JDY

2009

944 M

600 M

100 M

Source: Ericsson Mobility Report, PMJDY, Aadhaar Web Sites

AEPS

APB

Aadhaar Authentication

Aadhaar eKyc

eSign

UPI

Consent Architecture

Digilocker

1+ B

1+ B

250+ M

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Name DoB/Age Gender Address Mobile/Email

1234 5678 9012

UniqueLifetime

10

Page 11: delivery paperless, and cashless service Towards …...Towards presence-less, paperless, and cashless service delivery 2 TCP / IP, Internet, SMTP (Email), GPS Fundamental Technology

AadhaarAuthentication

NO MORE PHYSICAL PRESENCE

Are you who you claim to be?Only a yes/no answer

Anytime anywhere11

Page 12: delivery paperless, and cashless service Towards …...Towards presence-less, paperless, and cashless service delivery 2 TCP / IP, Internet, SMTP (Email), GPS Fundamental Technology

Aadhaare-KYC

NO MORE PHOTOCOPIES!

Access ONLY via authenticationNo more fake identities

No more paper

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Page 13: delivery paperless, and cashless service Towards …...Towards presence-less, paperless, and cashless service delivery 2 TCP / IP, Internet, SMTP (Email), GPS Fundamental Technology

eSign - eliminating wet signature

Application Service Provider (ASP)

1.Online request for Digital Signature

2. Request for PoA/PoI Data

4. Online Instant Digital Signature

Issued

3. PoA/PoI Through eKYC

eSign Service Providers (ESP)

UIDAI (for Aadhaar

eKYC)

Existing DSC non-scalable due to physical verification, paper process, and use of dongleseSign allows all Aadhaar holders to digitally sign anytime anywhere

Open API based, allowing applications to easily integrate

Residents needing to sign a

document

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Digital Locker - eliminating fake papers

Open API based

Ecosystem driven

Digitally protected

Source: https://digilocker.gov.in 14

Multi-provider Digital Locker

EcosystemIssuer Requestor

Users

Issues Documents Digitally

Accesses Documents Online

Approves Access

No Physical Papers No Fake Documents

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Validation & Assurance

Virtual Payment Address

Minimal Issuer/Acquirer Cost

Ubiquitous - Bank accounts

Easy Immediate Payments

Timely Notification

Unified Payment Interface

Push & Pull Payments

@Every one with a bank account can send money to any bank account in India!

Real-time postingFunds are not locked!

Immediate notifications of the payment made

Payments can be initiated by payer or payee.

Real-time validation of the account and balance

No need to disclose account information.Allows account portability, enhances privacy.

Smartphone replaces card and PoS machine!!

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● Structured consent artifact and log system

● User controlled data sharing, data flow, and data retention

● Separation of data and consent flows

● Consistent with current legal frameworks

Electronic consent architecture

Data Consumers (Banks,Credits Providers etc)

CONSENT MANAGER

Data Providers(Banks,Telco,Hospitals,etc)

Consent Flow Digitally signed consent artifact

Data FlowSecure data sharing

based on consent

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PRESENCE-LESS LAYER Aadhaar AuthenticationUnique digital biometric identity

with open access of nearly a Billion users

CONSENT LAYER Open Personal Data StoreProvides a modern privacy data

sharing framework

PAPERLESS LAYERAadhaar e-KYC,

E-sign, Digital LockerRapidly growing base of paperless systems with billions of artifacts

CASHLESS LAYER IMPS, AEPS, APB, and UPIGame changing electronic payment systems and transition to cashless

economy

COMMERCE(GSTn)

CREDIT(RBI)

INVESTMENTS(SEBI)

OTHERS

I N D

I A

S

T A

C K

SKILLS

JAM Jan Dhan, Aadhaar, Mobile

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Source: UIDAI, NPCI, TRAI Website, Conversations with NPCI, eMudhra, Deity officials

3 BnAuthentications of 500M unique ids

1.084 BnEnrolments In 6 years since launch

340 MneKYC in 3 years75 Mn unique ids

349 MnAPB Accounts Linked1.2 B Transactions worth 4.5 B USD in 3 years

>2.5 Mne-Sign in 15 months>0.8 Mn unique ids

2.9 MnDigilocker users & 15 months

4.8 MnUploaded Docs

2M+UPI VPA in Just under 2 Months

256 MnJan Dhan bank accounts

350 MnSmartphones

1060 MnPhone numbers

Jan Dhan Aadhaar Mobile

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Source: UIDAI Website, Conversations with NPCI, eMudhra, Deity officials

India Stack Ecosystem

25 ASA 293 AUAAadhaar Authentication

23 KSA 216 KUAAadhaar eKYC

4 eSign ESPs

1 Digital Locker Provider

830 Banks (APB)

127 Banks (AEPS)

28 Banks (UPI)

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Providing credit without friction

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No Credible Data

Servicing Cost

Sales Cost

In today’s model, Rajni can never get a loan!

Customers with the lowest

default rates have the

highest interest rates

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Need a loan

Sees loan

offers

Accepts best offer

Receives loan

Sells Goods

Repays loan

Agrees to share

data

22

7 Key Steps For Rajni to get a small intra-day loan

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Consent Architecture

Credit marketplace

app

Credit market-

place

paperless contract

Transaction a/c & app

Payment app

Payment app

Need a loan

Sees loan

offers

Accepts best offer

Receives loan

Sells Goods

Repays loan

Agrees to share

data

23

Each step requires a solution

Page 24: delivery paperless, and cashless service Towards …...Towards presence-less, paperless, and cashless service delivery 2 TCP / IP, Internet, SMTP (Email), GPS Fundamental Technology

Need a loan

Sees loan

offers

Accepts best offer

Receives loan

Sells Goods

Repays loan

Agrees to share data

Consent Architecture

Credit marketplace

app

Credit market-

place

paperless contract

Transaction a/c & app

Payment app

Payment app

Aadhaar/eKYC

digilocker

API for loan

offers

eSign Digilocker

UPI

authorization

api

UPI

UPI

24

Each solution is enabled by the India Stack

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India Stack as Digital Infrastructure

Regulatory Policy

Market Making Policy via Challenge Grants

100s of Experiments - Low barriers to entry - Level playing field - Aligned to national issues - Rapid success/failure cycle

A robust

foundation to

enable innovative

solutions to

India’s hard

problems

Innovative Solutions to India’s Hard Problems - Commercially Viable - Far reaching consumer impact - Reinforces experimentation

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Thank You