DAVID FLEMING CV

Information in this document is true & correct as of 20 April 2015

DDaavviidd FFlleemmiinngg JJPP GPO Box 8888 | Darwin, NT 0801 | Phone: 0438 908 888 | [email protected]

General & Operations Manager

A highly responsible Professional with an extensive 18-years’ experience in General and Operations

Management for the company’s business expenditure and revenues who works closely with

department heads and manages financial budgets.

Respected leader of sales, marketing and operations team. Plans, directs and/or coordinates the

operation of the organization. Formulates policies, manages daily operations, create policies and

delegates responsibilities.

Expert in the creation of regulations and the establishment of the goals and policies of the

company. Determines staffing requirements, interview, hiring and training new employees or

oversee these HR processes timely.

A highly dependable professional with proven ability in decision-making skills and ensures that the

business operations are efficient and working smoothly from time-to-time.

Skills

Operations Management

Corporate Communications

Creative Team Leadership

Accounts Management

Contract Management

Employee Relations

Shipping & Port Operations

Development of Training Materials

Customer Relations

Reports Administration

HR Processes

Passenger Transport Logistics

Basic Diesel Mechanics

Tourism & Hospitality

Recent Projects

Japanese Navy (Husbandry & Supply), August 2014

Indonesian President Visit to Darwin (Short Notice Transport Management), July 2012

President Obama Visit to Darwin (Short Notice Transport Management), November 2011

Peoples Republic of China Vice-Premier Visit to Darwin (Short Notice Transport Management),

June 2011

Professional Experience

INCHCAPE SHIPPING SERVICES, Darwin area, AU

Vessel Operations, May 2014 to Present

Working in operational and agency roles on behalf of principals ranging from owners, shippers,

manning companies, receivers & charterers

Selected Accomplishments:

Management of cruise ship port visits in Darwin, NT and Wyndham, WA.

Cargo Document Production and Management in Darwin for dry bulk cargoes.

Ship call management for offshore Oil & Gas facilities.

mailto:[email protected]


JATAR HOLDINGS PTY LTD, Darwin area, AU – t/as “Grand Touring” & “Acacia Luxury Transport”

General & Operations Manager, 7/2005 to May 2014

Effectively manages the company and competently creates, review and implement business

procedures for a more organized and developed company operations. Oversee administrative

processes to ensure a smooth work flow in the company. Understands organizational culture and

properly manages teams and employees, most especially in delegating responsibilities.


Continuous successful operations of the company through successful implementations of the

policy, rules and procedures established.

In-charge of the management of contracts, fleet, reservations & booking and the over-all

operations.

Excellent in Asset & Driver Rostering and in handling customer relations.

Managed the growth of Market Share to approx. 80% of local charter and executive transport

within the Darwin & Top End region.

AUSTRALIAN FLIGHT FACILITIES, Australia – A Flight Facilitator for Charter and Private Aircraft

Ground Handling Manager, 11/2004 to Present (Part-Time)

A well-trained Aircraft Marshall responsible for the proper taxiing of the aircraft by giving visual signal

between the pilots. Mainly in-charge of the giving appropriate signals to the pilot such as slowing

down, keep turning and leading the aircraft to its designated parking or bay. A reliable ground

handling manager who coordinates well with the airport authorities to ensure that all passengers and

crew of the flight are cleared with all the necessary processes such as quarantine, customs and

immigration. Oversees that catering supplies are well-coordinated and on-time, and ensures that the

Flight Facility and Aircraft follows all the sanitation practices determined and aligned to the policies

and procedures.


Consistently delivers a smooth flow in operations and provided an excellent client satisfaction.

Provides a highly organized and accurate filing of Dispatch Reports in a timely manner.

Earns an excellent professional relationship with catering suppliers and managed to strictly comply

with the government’s sanitation standards.

TERRITORY TRANSOLUTIONS, Darwin, Australia – Private Transport & Logistics Company for the

management of unique projects when clients require a certain level of discretion and confidentiality.

Director, 1/2001 to 31 March 2015

Responsibly handles the Submission of Grant Applications for activities like research projects,

community projects, destination marketing and export marketing. Over-all in charge of the company

administration that mainly monitors and ensures that government exemptions have been secured.


Serves as primary contact for Private & Government Contract Biddings.

Reviews significant high risk projects and other government related documents needed.

Responsible for compliance and management plans and observes that the Occupational Health &

Safety issues are well-managed and coordinated.

ROYAL BRUNEI AIRLINES, Sbn Bhd, Darwin, Australia – Airline Company

Assistant Station Manager, 3/2007 to 12/2007 (Part-Time)

Liaises with Ground Handling Contractors and oversees Catering and Sanitary Services to guarantee a

safe and efficient airline operation. Accountable for Pre-Flight Briefings and filing of Dispatch Reports.



Oversee Check-In procedures to ensure an efficient and excellent customer service.

Managed an organized compilation of files and monthly reports from time-to-time.

Assisted with Shut-Down Operations to ensure that a smooth pull-out of Darwin that allows all the

facilities in Darwin to be disposed or repatriated without impeding the running of airline

operations.

GRAND TOURING AUSTRALIA PTY LTD, Darwin, Australia – t/as “Grand Touring”

General & Operations Manager / Director, 6/1996 to 6/2005

Knowledgeable of the business and management principles like strategic planning, human resources,

production and coordination of people and resources. Ensures that all employees provide excellent

customer service to clients and meets quality standards for services and evaluates customer

satisfaction.


Successfully corresponded to the needs of co-workers and/or employees.

Strong decision-making skills and creatively provided all the needs of the clients.

Competently utilized skills and abilities in Quoting & Sales, Accounts Management, Reservations

and Fleet Management.

Scheduled Asset & Driver Rostering efficiently and on a timely manner.

PEARL FLIGHT CENTRE, Darwin, Australia – Flight Management Services

Ground Handling, 10/2004 to 6/2007 (Part-Time / Contractor)

Accountable for the smooth flow of Ground Operations which include but not limited to Aircraft

Marshalling, coordinating with Customs, Immigration and Quarantine Clearances, Sanitation and

Catering Services, Check-In and Flight Dispatch.


Excellently manned Check-In agents to ensure that high quality customer service was given to

customers.

Effectively performed Pre-Flight duties like assessing weather reports and checking aircraft

maintenance issues.

Successfully handled Customs and Immigration processes and coordinated well with all the

activities of the project. Competently managed all tax and duty agreements and implemented

procedures for Customs and Quarantine Clearances.

COMMERCIAL PASSENGER VEHICLE BOARD, Darwin, Australia – An advisory board created by

the Dept. of Transportation

Board Member, 11/2003 to 8/2006

An accountable board member for maintaining and developing the standards of the Commercial

Passenger Vehicle Board. Recommends useful practices and helps in the regulatory policy settings.


Actively participated in development of the Commercial Passenger Vehicle Standards.


Confidently raised suggestions and advices related to the useful practices of the CPV Board that

will enhance the regulatory policy settings determined therein.

Successfully developed driver training standards and other factors that are necessary for drivers.

Efficiently ensured that the taxi ranks in Darwin, Australia has been followed by the taxi drivers

and strictly monitored the violations of each taxi drivers to guarantee a safe and quality service for

all.

AUSTRALIAN AMERICAN ASSOCIATION OF THE NORTHERN TERRITORY, Darwin, Australia

Committee Member, 4/2002 to 3/2005

Enjoined to attend meetings and strongly aware of the activities of the Association. I am a highly

dependable committee member who worked closely with other members to reach a consensus and

well-managed association. Some tasks involved attending Executive Committee Activities, 4th of July

Celebrations and Battle of the Coral Sea Commemoration.


Actively participated in Treasury Restructuring whereas addressing day-to-day problems and

looking for the best solutions are of importance.

Assertively managed website development and assured that all web design and web content are

aligned and portraying the Association’s goals and core values. Acted as a Liaison for the

Association’s valued clients.

Maintained a highly professional image in exchanging of ideas and recommendations for the

Association’s future plans, as well as the Constitutional Reform.

RITCHIES COACHLINES, Auckland, New Zealand – Luxury Tour Coach Service

Fleet Panel Repairer, 1/1992 to 2/1996

An experienced Motorcoach Refurbishment Management professional who is in-charge of hands-on

workshops role and assists with the day to day management of refurbishing older vehicles on the fleet.


Knowledgeable for a cost-effective alternative fleet that was sold and replaced with newer vehicles.

Successfully repaired accident damages when necessary.

Hands-on personnel to ensure that the day-to-day refurbishment had been successfully done.

GOLD COAST ENGLISH LANGUAGE CENTRE, Greater Jakarta Area, Indonesia

English Language Teacher, 4/1991 to 12/1991

An English Language Teacher in-charge of mentoring Indonesian students to speak and learn English

as a Second Language (ESL). A Marketing and Promo Events Assistant that works hand-in-hand with

the Marketing Team with different activities initiated by the company.


Excellently taught Indonesian students to learn English through providing creative and engaging

lessons every day.

Successfully prepared interesting modules and fun ideas that were incorporated in the lesson to

add encouragement to the students and enjoy their lessons.

Actively supported the Marketing Team with different activities in creating marketing materials and

coordinated very well with other departments as required by the project.

Responsibly handled the events of the company and oversee booking venues.


Education

AIRSAFE TRANSPORT TRAINING, Western Australia, Australia, 2005

Transportation of Infectious Substances

Expected Dangerous Goods by Air Dangerous Good by Air

AIRSAFE TRANSPORT TRAINING, 2004 - 2005

Dangerous Goods by Air Awareness

Flight Crew, Cargo & Passenger Handler & Non-Dangerous Goods Acceptance

(CASR 92.085 Compliant)

NORTH AUSTRALIAN SAFETY COUNCIL, Australia, 2004 - 2005

Tropical Basic Offshore Safety Induction & Emergency Training

Helicopter Underwater Escape Training

Sea Survival & Rescue

Fire Fighting & Self Rescue

Offshore Safety Induction

AUSTRALIAN RED CROSS, Australia, 2004

Senior First Aid

AIRSERVICES AUSTRALIA, Australia, 2004

Confine Small Workplace Emergencies

SAFEDOCK, Australia, 2004

Nose Docking Guidance System

CLUB WEST AUSTRALIA, Australia, 2012

Responsible Service of Alcohol

Qualifications & Licenses

QUALIFICATION: Trade, Automotive Refinishing

LICENSES: NT Driver’s License

Medium Rigid #1004221

Motorcycle

Limousine

Hire & Reward Endorsement

Forklift #62145

Darwin International Airport – Airside Category 2 #2534

Commercial Passenger Vehicle Operators Accreditation #1868

International Travel Agents License #LTA160


Technology

Software Applications Proficiency Microsoft Windows Office Suite

MYOB Accounting

Basic Website Design

ISS PopDA

Other Supplementary Info

Aviation Security Identification Card – to April 2017 # 15842

Marine Security Identification Card – to April2017 # CLV0338350

Darwin Port Corp – to June 2016 # C 5208

APEC Travel Card ‐ All 18 Economies # 40328

Working with Children Accreditation – to Feb 2017 # 10068

CASA ARN # 814282

COMMUNITY SERVICE: Justice of the Peace

Department of Justice, Nov 2011 –

Duties - Administering Oaths

- Taking Affidavits

- Attesting Execution of Documents

- Authorising Warrants & Summons

- Verification of Identities

- Hear Certain Matters in Court

CITIZENSHIP: Australia

New Zealand

Latvia (EU)

APEC Travel Pass: Australia, Brunei, Chile, PR China, Hong Kong, Indonesia,

Japan, Rep Korea, Mexico, Malaysia, New Zealand, Philippines,

Papua New Guinea, Thailand, Rep China (Taiwan), Vietnam

References are Available upon Request