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CURRICULUM VITAE
NIRAJ KUMAR SHARMA
Contact Information :
Permanent Address:
Vill-Korauni ,po-Asthua
Ps-Singhwara
Dist-Darbhanga Pin-847104
Contact No. #
+918051001867 &
+919122335996
E-Mail:
Personal Data:
Father Name: Shankar Sharma
MotherName : Rita devi
Date of Birth: 7th Apr. 1990.
Sex: Male
Nationality: Indian
Marital Status: Unmarried
Languages Known:
English, Hindi
Objectives:-
To seek a responsible and challenging position which makes the
uses of my knowledge and result in the growth of the company and
to reach the highest point of life as much as possible.
Working Experience:-
1. Currently working with Softage Information Technology as
a SSO incharge From Jan. 2011 to Onwards.
2. I Have Worked In welsupn india Ltd. Sap Entry operator
jan.2010 To Dec 2010 at vapi Gujrat.
Job Profile:-
CIF audits as per documentation guideline with 100%
accuracy.
Time delivery of CIF for entry- 100% par days to sso
office.
A2 rejection return- 100% within next day.
MIS should be sent on regular basis as per business
Interests:
Making Friends, Interacting With
People & Listening Music
requirement time to time. - As per business requirement.
Bulk Connection to be tracked at A2 level.
Audits & Process adherence- Overall Audits score of DHQ
process.
Continuous training to DHQ’s Staff & Keep Motivating
Time to Time HSW Training.
All MDN Activated Under 2 Hrs.
DHQ Handling
Data Entry Operator & Runner Handling.
Distributor and Retailer Call Handling in DHQ Process
Case Creation for resolution of MD & AD issues.
Answering Distributer query and to Provide 100% FTR
Handling Distributer Call by following complete quality
parameters & to provide 100% CSAT.
Escalation
Handling escalated calls of ASM & RM
Educational Qualification:-
Graduation(1st div) From LNMU Darbhanga Bihar
12th Passed (1st div) From MBD College darbhanga
Bihar
10th Passed (2nd div)From B.S.E.B. Patna, Bihar
Language & Platform Proficiency
I am comfortable with the following languages &
Platforms:Hindi,English & Local Languages
Management of Information System (MIS)
MS-OFFICE
Operating System (XP,Windows NT, Windows 98 Window
7 SAP)
Teledoc(DMS) Scannet
Achievements:-
While working with Softage Information Technology. I was
promoted as sso incharge on basis of my performance,
discipline and product knowledge.
Fast learner. Adapt well to changes and pressures in
workplace.
Work effectively with diverse groups of people.
Friendly with an upbeat attitude.
Ambitious and committed to excellence.
Committed to deadlines and schedules.
Good Communication Skill.
Creative inclined person with positive attitude.
Declaration
I confirm that the information provided by me is true to the best of
my knowledge and belief.
Place :
Date:
______________________
Signature
