Michael Cumming .Account Executive, Process Manager & Creative Talent.6 Ashdown Close Glen Lorne Harare Email: mikecumming190@yahoo.com Tel No +263 77 735 8344LIFE PHILOSOPHY Try not to become a man of success, but rather try to become a man of value.

JOB OBJECTIVE – In order of preference.● Client Services - Obtain a customer service position in a company where I can maximize my people oriented experience, communication skills and my problem analysis and problem solving abilities and my ability to work well with and understand the customer’s needs.● Production Manager/Supervisor - Managing and directing production processes while ensuring optimum utilization of resources to increase cost savings, quality, yields, output and efficiency of production. Six years’ experience as Processing Manager. ● Account Executive – Seeking an Account Executive position where applying skills in supporting sales policies to generate leads and convert them into business, utilizing strong customer service skills and a solid background in enterprise account business-to-business selling to ensure recurring business.● Retail – Using my experience in Budgeting, Pricing, Supplier Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication, to obtain Company objectives.● Maintenance - Employing general maintenance and mechanical aptitude to handle the company’s building and grounds maintenance needs efficiently.● Agriculture – Crop Farm or Horticulture.

(1) Crop Farm - Assist in organizing operations of the farm: Planting, weed control, irrigation, and harvest of assigned crop division. Supervise farm employees. Manage equipment repairs & shop maintenance. Operate pivot irrigation equipment. Operate farm machinery. Other duties as assigned. (2) Horticulture - Work with landscape architects to plan and execute project designs. This includes analyzing the layout of a property, buildings and available grounds and working with the property owner to develop a project plan. Participate actively in the implementation of project plans.

PERSONAL PROFILE.● Management – Head of Department.● Account Executive – International Sales.● Administrator – Fulfilled all admin duties required for the job.● Customer Relations Manager – Took care of all matters.● Processing Manager – Headed all aspects of production.● Food and Beverages Owner / Manager- 50 seater Restaurant.● Estate Agency Owner / Manager- Sales & Rentals. (Member of EAAB – South Africa)

PERSONAL STATEMENT● Over 10 years’ experience as Account Executive, Client Services Mgr., Administrator and Processing Mgr. experience within the tobacco industry field. Seek a challenging and varied position in a new industry for personal and professional growth.● Positive, proactive, results-driven Manager with a highly successful background in the achievement of business growth through the creation and execution of good strategies and ability. ● Have the confidence that enables goals to be achieved, and I am constantly looking to introduce new methods, products and services that will meet the needs of the customer.● Fully capable of managing a department. Adaptable to new methods and strategies and tasks. Major player in company success and growth.● Enjoy being part of, as well as managing, motivating and training a successful and productive team that thrives in challenging work conditions.

EDUCATION● GCE ‘O’ Level -Math’s, Physics, Chemistry, Geography, Biology, English, Art. - 1965● GCE ‘M’ Level -English, Biology, Geography, Art, Afrikaans. - 1967● I.T. Proficiency - Microsoft Office Suites, Word, Excel and Spreadsheets.● COURSE -To train the Manager – Rhodesia School of Management- 1976LANGUAGES

English ●●●●●Afrikaans ●●●Shona ●WORK EXPERIENCE. ● Ran Operations Dept. with Supervisors, Accountants, Statisticians, Administrators.● Ran Leaf Dept. with Managers, Buyers, Classifiers, Processors, Data personal, Accountants, Shipping clerks.● Managed 10 International accounts in capacity of Account Executive generating annual gross turnover of $10-20mill pa.● Process Manager with staff of 30 plus & tobacco throughput of up 60,000 tons p.a.● Client Services Manager - directing and controlling the processing and fulfillment of orders, fielding customer inquiries, and resolving customer complaints. Discuss technical aspects about a product, and oversee marketing campaigns. Developed procedures, establish standards, and tracked shipments to ensure that delivery occurred timely. Other duties included logistics, transportation, sales, and other departments for coordination purposes.● Administrative Duties - Report, Advise, Give feedback, Update & Problem resolve. Spreadsheets, Data Capture, Reports, Charts, Statistics and Transactions. ● Owned and ran an Estate Agency & 50-seater Restaurant in Jeffrey’s Bay RSA.● Able to design & create Home Interiors. ● Landscaping projects - Private home owners in S/West, Gordon’s Bay, Stellenbosch.● Renovated homes - Helderberg W. Cape.● Ran family mixed farming operation – Charara Estates Kariba.● Technical aptitude for most trades except complex electrical.PERSONAL ATTRIBUTES.● Interact from entry level to directors.● Ideas-Driven, Well-Organized, Persuasive, Self-Starter, Enthusiastic, Problem Solver, Initiative.● Motivator and team leader. ● Work confidently within a group.● Conduct work with sound business ethics.● Word-processing, using databases, spreadsheets, the Internet & email.● Express ideas clearly and confidently in speech.● Express myself clearly in writing.● Multiply & divide accurately, calculate percentages, use statistics & a calculator, interpret graphs & tables.● Understand the commercial realities affecting an organisation.● Identify opportunities & proactive in putting forward ideas & solutions.● Determination to get things done & look for better ways of improvement.● Plan activities & carry them through effectively.● Adapt successfully to changing situations & environments● Manage time effectively, prioritising tasks and able to work to deadlines.● Present a professional, positive image to others which inspires confidence & commands respect.● Adhere to standards & procedures & maintain confidentiality and question inappropriate behaviour.● Able to decide what steps are needed to achieve particular goals and then implement these.● Determine the best course of action. Evaluate options based on logic & fact & presents solutions.● Continue to learn throughout life & develope the competencies needed for current & future roles.● Pay care & attention to quality in co-worker’s work. Support & empower others.● Recognise & respect different perspectives. Open to the ideas & views of others.

HOBBIESArt – Architecture - DIY – Sport – Reading – General Knowledge – Outdoor activities.REFERENCES.Supplied on request CAREER HISTORY

CHINA TOBACCO Tianze – Zimbabwe – 2016● Processing Supervisor.● Processing Manager.● Assistant Operations Manager.Seashore Estate Agency – E.Cape - 2010● Owner / Manager.Santa Fe Restaurant – E.Cape – 2010● Owner / ManagerUNIVERSAL TOBACCO CORPORATION. – Malawi - 1998● Sales Executive● Assistant Leaf Manager● Leaf Sales Co-ordination Manager.● Customer Relations Manager.STANDARD COMMERCIAL TOBACCO CO. – Zimbabwe - 1984● Senior Buyer● Sales Leader ● Leaf Manager.

ACCOLADESAward of Excellence – Tianze Tobacco Co. - 2012MOST PROUD OF● Success I had to work my way back to a top position after leaving a group and rejoining again 2 years later.● Improving profitability of the Group.● Trained personal who have gone on to reach great heights.● Praise received from clients abroad.