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I,IAR*I7_2006 FRI 03:50 PI{ EXECUTiVE EXPRESS FA}{ N0, 310 286 0051 P, CI2/42 From: To: Date: Subject: CC: (1 "RUBEN HERNANDEZ" <[email protected]> gtfilao 2:35:34 PM employees dear sir/madam &*sblsfiaqlril*ilrobbbo6ldyq"rr-rHyesseriare u4&!bd!dr},,affiEllonda- ilffie tedrlmsrters h"r* 6it frrS *" *r*, Seat service fut ygu, slfidd be wty Froud to *6re fun ag6k fi6r !rqr' I g1l a orpu,I**,t 5"ro at a-frrc srar/ fire dtulsrd hotei in mrtrry city cdifurnia' td i lslortr ttotfl irnpoffi it is m lr*m" *rnr" d ecrcdeane. s{rcry qres{bm i had, mxey hoffi tnok frrB tine b armer in defiat' i wm ,*[, !,"tr**5gdwf,ryrtFto fmo$fedgF- e i fre rmlrcwtren iEqspllxffifis]eterym* metue{ l,erf at *o*- t*c**e of il*s I liml *FtqFs reconnsd oorm\gwtde b d my fiends and o- umrltss" thank you so much.... Daryl and Rhonda

Customer Appreciation Letters

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Page 1: Customer Appreciation Letters

I,IAR*I7_2006 FRI 03:50 PI{ EXECUTiVE EXPRESS FA}{ N0, 310 286 0051 P, CI2/42

From:To:

Date:Subject:

CC:(1

"RUBEN HERNANDEZ" <[email protected]>

gtfilao 2:35:34 PMemployees

dear sir/madam

&*sblsfiaqlril*ilrobbbo6ldyq"rr-rHyesseriare u4&!bd!dr},,affiEllonda- ilffie tedrlmsrtersh"r* 6it frrS *" *r*, Seat service fut ygu, slfidd be wty Froud to *6re fun ag6k fi6r !rqr' I g1l a

orpu,I**,t 5"ro at a-frrc srar/ fire dtulsrd hotei in mrtrry city cdifurnia' td i lslortr ttotfl irnpoffi it is

m lr*m" *rnr" d ecrcdeane. s{rcry qres{bm i had, mxey hoffi tnok frrB tine b armer in defiat' i wm

,*[, !,"tr**5gdwf,ryrtFto fmo$fedgF- e i fre rmlrcwtren iEqspllxffifis]eterym* metue{ l,erf at

*o*- t*c**e of il*s I liml *FtqFs reconnsd oorm\gwtde b d my fiends and o- umrltss"

thank you so much.... Daryl and Rhonda

Page 2: Customer Appreciation Letters

w/tGr?aa3 L2247 5SA HDI,IINISTRATIBN ) 91.BaBF.??61.4a NO.419 Wt

ffiffi** l Y:r#,ffiBatrrrffiIiEr**ffieiw il o{,lJ ir*r"^nlr*

t trffirhrrfthr+inrcs

\ *,%ilrlta?i

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Page 3: Customer Appreciation Letters

Au6'rst 4, 2OA3U*'!;###'#;'.w%

Ffram.agerCitlcorp ltlortgage8113 RidgePoint DriveIiving, Texas 75063

Dear Sir:fhen r*e decided to apptry for a iefj-na:nce l-oa:n on oux.

cam6orniamrrn apartmea1tr-"in July ?-, Zocl we tel-eprtrgaed'

Cit:."tie Hortgage wi*u wleo,m ure have had' our rrrortgagefor the Past ten Years-

Baryl dluite at tJqe Da.LI-as, Besas oftrice was -t;h.e pelrson

vrtro ham.dled ou.r inqui-rT. ffie took a 3-ot of tisse aad a

;;;"t-C;C ef pati-i::ce- expS-air'i:eg everythi-ug to us'

Ee $ras co"urteous, effj-cient rrnd he]-Bfifl !-rs. aeswerirtgour ropny questioras as well- as takilgg us through' th.e

;t;p-by:sfeB Enortg"ge ptrocess. Ee obvioilslg 'l-s very[*"i4.-agea.bie in ileE piofessi-oa antJ., we beli-eve a'

credit to CitieorP Mortgage.

Sincere3-Y,

'lFru,,r1 (*,J e'\tt-trv\"Robert J. AndersonjSol oaks 'ilaY, APt- 1o5!o,rp*r.o Beach, Florida 33069

Loan Application }lumber t 108548?

Copy to: larYl i'/hlte

Page 4: Customer Appreciation Letters

tm',e

euc-zg-2ga3 g2.zL7 Pyl F.$"eur4rrt & E.Hiederodo €146 4A6 222 I P'81

l-t Ft - 8 ?-l- 6 l-l IAttrnlion , f,tff .Sco,n niachia

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-I;*rt r*$^n*td ry rtrortSXc-

wr{h C;+; nnrrtg*3ns- TT* ;c*;Pl+ E de't+

wi+r Lrllrtg Ylt NA'#c' a*J S'rLa* HotgS*'

-II li l*a ye- +" kroonr 4L*+ I 'f** f J'La"*

u*J heryful , tich' '}' rerpo*c *J T"**

celk

Br"d jl plcn'ca.'fi '{* deol r"ri*I'' TLcy

L"ry*ilr-t 6r I"t uif-L 4a c'or'";-l;1t"d

Page 5: Customer Appreciation Letters

Aa.Td@olmfi2ffi 12{EAH

ast}ryl_@OG

bcSubject Re: Loan # 87353130

Dear Da ryl,

lust like to thank you for a superb job!,.. Got anapology note from the branch manager.,,but stillnot good enough. r would'v cancelled if it wasn't

ps: One more thing, can you please arrange a callfrom my branch so I can set up AUTO-PAY I triedcalling them again/ left message but no one calledme back.AII my best to you Daryl,Yasmine----- Original Message -----From: Daryl White(oCountrywide.ComTo: [email protected]: Tuesday, January 25,2AO5 3:55 PMSubject: Loan # 87353130

This a follow up email, to ensure that everything is fine with your loan. lf you have any problems pleasefeelto call me @ Toll Free: (888) 683-6430, ext. 2306

DarylWhiteHome Finance ConsultantCountrywide Home LoansToll Free: (888) 683.6430, e)ft. 2306Fax: (866)403-5025'Email: daryl white@countrywide_.com

Page 6: Customer Appreciation Letters

5-14-lSrSg 1:437t4 FROl.l TAYLOR INhIOVATIOFJS 21A lj.i.;g.LAAA

Ivlay 14. 1996

To Whom it may conce.rn,

---This is a ietter of appreciation and recommendation for Darrel White. We foundhirn to be friendly and helpful above and beyond expecutions. We were norconternplating getting a sign yet (although we needecl one). When we met Darrel, hec.ame across as sorneone who was conscientious. and who could be trusted. We didn'tbother to look any further tbr price comparisr:ns and gave our order: to Darrel.

We recpmmenel to anyone considering signage to go with the compaly rhatDarrel White represeflts, as we know experieiltially that he will sec io ir rhar rhe jobgets done right and ts rhe eusromers salisfaclion.

Sincerely,

,1. '-i-dr*rtro* | ful-fu-a

James & Irma TaylorOrvners

Hillside Rantrh1001 Vance View San Antonio, Texas 78213 Tel: 210-737-0033 Fax;210-34942A0

P.2

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