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Facilities Branch CUSTODIAL PROCEDURES MANUAL Facility Services Department Updated: August 2015

CUSTODIAL PROCEDURES MANUAL - Facilities Branch · 2018-04-12 · Custodial Services Task Manual Access and Security Facility Services is responsible for the routine closing and security

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Page 1: CUSTODIAL PROCEDURES MANUAL - Facilities Branch · 2018-04-12 · Custodial Services Task Manual Access and Security Facility Services is responsible for the routine closing and security

Facilities Branch

CUSTODIAL PROCEDURES MANUAL

Facility Services Department

Updated: August 2015

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Delta School District August 2015 Facilities Branch Page i Custodial Services Task Manual

TABLE OF CONTENTS

SECTION Page

MISSION STATEMENT ............................................................................................................vi

WELCOME . .................................................................................................... vii

SECTION 1 - GENERAL ......................................................................................................... 1-0

FACILITY SERVICES ROLE STATEMENT AND SERVICE GUIDELINES ........................................ 1-2

General Service Provision ............................................................................................................. 1-2

Access and Security ....................................................................................................................... 1-3

Safety ............................................................................................................................................ 1-3

Trucking and Mail Service ............................................................................................................. 1-3

Loan Equipment Available ............................................................................................................ 1-5

Teacher Moves .............................................................................................................................. 1-5

Waste Removal and Recycling ...................................................................................................... 1-6

District Expectations ..................................................................................................................... 1-6

CLASS SPECIFICATIONS .......................................................................................................... 1-9

DAY CUSTODIAL DUTIES (SECONDARY SCHOOLS) ............................................................... 1-13

MORNING OPENERS DUTIES ................................................................................................ 1-15

FACILITY SERVICES PEST FACT SHEET - MICE ....................................................................... 1-16

SECTION 2 - HEALTH AND SAFETY ....................................................................................... 2-0

DISTRICT ADMINISTRATIVE PROCEDURE 160: HEALTH AND SAFETY OF STUDENTS AND STAFF ........................................................................................................... 2-2

DISTRICT ADMINISTRATIVE PROCEDURE 161: BIOHAZARD CONTROL PROGRAM, BLOOD-BORNE PATHOGENS AND POTENTIALLY INFECTIOUS MATERIALS ........................... 2-3

DISTRICT ADMINISTRATIVE PROCEDURE 162: TOBACCO-FREE ENVIRONMENT ................. 2-15

STANDARD PRECAUTIONS ................................................................................................... 2-16

Best Practices to Always Follow .................................................................................................. 2-16

How Can You Keep Yourself Safe? .............................................................................................. 2-17

How Can You Safely Clean Up Spills of Blood or Other Body Fluids? ......................................... 2-17

What Should You Do If You Find a Used Needle or Condom? .................................................... 2-18

What Should You Do If You Accidentally Prick Yourself with a Dirty Needle? ........................... 2-18

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HOW TO REMOVE CONTAMINATED GLOVES ...................................................................... 2-20

OCCUPATIONAL HEALTH AND SAFETY HANDBOOK ............................................................ 2-21

Accident Prevention Statement .................................................................................................. 2-21

Safety Responsibilities ................................................................................................................ 2-21

General Rules .............................................................................................................................. 2-23

Occupational Health and Safety Committees ............................................................................. 2-24

First Aid ....................................................................................................................................... 2-25

Emergency Preparedness ........................................................................................................... 2-26

Workplace Hazardous Materials Information System (WHMIS) ................................................ 2-27

Material Safety Data Sheet (M.S.D.S.) ........................................................................................ 2-27

Personal Protective Equipment (PPE) - Supplied by the Employer ............................................ 2-28

Audiometric Testing .................................................................................................................... 2-29

Safety Precautions for All ............................................................................................................ 2-30

Chemical Spills Procedure ........................................................................................................... 2-33

Roof Access for Retrieval of Objects by Custodians ................................................................... 2-34

Injury Reporting Procedure......................................................................................................... 2-36

Delta School District OH&S Documents ...................................................................................... 2-37

SECTION 3 - PERFORMANCE STANDARDS ............................................................................ 3-0

A - CLASSROOMS, OFFICES, CORRIDORS, STAFF ROOMS, MEETING ROOMS, ELEVATORS ............................................................................................................................. 3-2

B - WASHROOMS, CHANGEROOMS ...................................................................................... 3-6

C - STAIRWAYS ....................................................................................................................... 3-8

D - SUPPLY STORAGE ............................................................................................................. 3-9

E, F, G - CUSTODIAL ROOMS, WASTE STORAGE AREAS, EQUIPMENT AND SUPPLIES ...... 3-10

H - BUILDING EXTERIOR ....................................................................................................... 3-11

I - RESILIENT FLOORS .......................................................................................................... 3-12

J - CARPETS AND MATTING ................................................................................................ 3-13

K - CEILINGS, WALLS, DOORS AND WOODWORK ............................................................... 3-14

L, M - VENETIAN BLINDS, CURTAINS AND DRAPES ............................................................ 3-15

N, O - HORIZONTAL & VERTICAL SURFACES, AIR VENTS & LOUVRES ................................ 3-16

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P - FURNITURE, SHOWCASES, FILE CABINETS, ETC. ............................................................ 3-17

Q - LIGHT FIXTURES .............................................................................................................. 3-18

R - WINDOWS ...................................................................................................................... 3-19

S - WINTER SERVICE ............................................................................................................ 3-20

T - BUILDING SECURITY ....................................................................................................... 3-21

SECTION 4 - FREQUENCY SCHEDULES .................................................................................. 4-0

A - FREQUENCY SCHEDULE - CLASSROOMS, HOME ECONOMICS ROOMS AND INDUSTRIAL EDUCATION SHOPS ................................................................................... 4-2

B - FREQUENCY SCHEDULE - WASHROOMS .......................................................................... 4-5

C - FREQUENCY SCHEDULE - CORRIDORS ............................................................................. 4-7

D - FREQUENCY SCHEDULE - CAFETERIA ............................................................................... 4-8

E - FREQUENCY SCHEDULE - TEACHING KITCHEN ................................................................. 4-9

F - FREQUENCY SCHEDULE - GYMNASIUM ......................................................................... 4-11

G - FREQUENCY SCHEDULE - AUDITORIUM ......................................................................... 4-12

H - FREQUENCY SCHEDULE - CUSTODIAL ROOMS .............................................................. 4-13

I - FREQUENCY SCHEDULE - CUSTODIAL EQUIPMENT AND SUPPLIES ............................... 4-14

J - FREQUENCY SCHEDULE - FACILITY EXTERIOR ................................................................ 4-15

K - FREQUENCY SCHEDULE - STAIRWAYS ............................................................................ 4-16

L - FREQUENCY SCHEDULE - SUPPLY STORAGE .................................................................. 4-17

SECTION 5 - CUSTODIAL PROCEDURES - TASK ...................................................................... 5-0

AUTOMATIC SCRUBBING OF HARD SURFACE FLOORS .......................................................... 5-2

CARPET CLEANING - CLEANMASTER 450 ............................................................................... 5-5

COMPUTER CLEANING ........................................................................................................... 5-7

DAMP MOPPING .................................................................................................................... 5-9

DEGREASING KITCHEN FLOORS ........................................................................................... 5-10

DUST MOPPING ................................................................................................................... 5-13

FLOOR FINISH APPLICATION ................................................................................................ 5-15

FLOOR SCRUBBING .............................................................................................................. 5-18

HIGH SPEED FLOOR BUFFING .............................................................................................. 5-20

LIGHT CLEANING AND REPLACEMENT ................................................................................. 5-21

PRESSURE WASHING GROUT FLOORS ................................................................................. 5-23

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Delta School District August 2015 Facilities Branch Page iv Custodial Services Task Manual

STRIPPING RESILIENT FLOORS.............................................................................................. 5-25

TOILET DISINFECTION .......................................................................................................... 5-28

URINAL DISINFECTION ......................................................................................................... 5-29

VENETIAN BLINDS ................................................................................................................ 5-30

WALL WASHING ................................................................................................................... 5-32

WET MOPPING ..................................................................................................................... 5-34

WINDOW CLEANING ............................................................................................................ 5-36

SECTION 6 - CUSTODIAL PROCEDURES - AREA ..................................................................... 6-0

AUDITORIUM ......................................................................................................................... 6-2

CAFETERIA .............................................................................................................................. 6-3

CHANGEROOM ....................................................................................................................... 6-4

CLASSROOM ........................................................................................................................... 6-6

CORRIDOR .............................................................................................................................. 6-8

CUSTODIAL ROOM ................................................................................................................. 6-9

GYMNASIUM ........................................................................................................................ 6-10

INDUSTRIAL EDUCATION SHOP ........................................................................................... 6-11

KITCHEN .............................................................................................................................. 6-12

STAIRWAY ............................................................................................................................ 6-13

WASHROOM ........................................................................................................................ 6-14

SECTION 7 - SCHOOL DISTRICT SITES ................................................................................... 7-0

SITE ADDRESSES & CONTACTS ............................................................................................... 7-2

LISTING OF FOREMEN & LEADHANDS ................................................................................... 7-3

DIRECTIONS TO DISTRICT SITES ............................................................................................. 7-4

LEGEND OF SITE CODES & NUMBERS .................................................................................. 7-15

DISTRICT FACILITIES MAPS ................................................................................................... 7-16

SECTION 8 - CUSTODIAL PROCEDURES - OTHER ................................................................... 8-0

DECORATIVE MATERIALS IN SCHOOLS .................................................................................. 8-2

FIRE/EMERGENCY/SECURITY PROCEDURES .......................................................................... 8-3

MONITORING STATION ................................................................................................................. 8-4

IN THE EVENT OF FIRE ................................................................................................................... 8-4

HOW TO USE A FIRE EXTINGUISHER ............................................................................................. 8-4

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IN CASE OF AN EARTHQUAKE OR OTHER EMERGENCY EVACUATION ......................................... 8-6

IN CASE OF A LOCKDOWN............................................................................................................. 8-7

EMERGENCY CONTACT ................................................................................................................. 8-7

POWER OUTAGE PROCEDURES ............................................................................................. 8-8

SECURITY PROCEDURES FOR CUSTODIANS ........................................................................... 8-9

SECURITY SYSTEM OPERATING PROCEDURE ....................................................................... 8-10

PROCEDURES FOR WEEKEND/SPECIAL EVENT COVERAGE.................................................. 8-11

USE OF SCOREBOARDS......................................................................................................... 8-13

AUTOMATIC EXTERIOR LIGHTING SYSTEM .......................................................................... 8-13

POWER DOOR CLOSURES ..................................................................................................... 8-13

FACILITY SERVICES USER GROUP REPORT ........................................................................... 8-14

STAFF REPORTING REQUIREMENTS ..................................................................................... 8-15

STANDARD PRECAUTIONS TO PREVENT GERM SPREAD ..................................................... 8-16

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DELTA SCHOOL DISTRICT

FACILITY SERVICES DEPARTMENT

MISSION STATEMENT

To support District learning and teaching objectives

by maintaining a safe, clean and comfortable environment

and protecting the District’s investment in buildings and

furnishings.

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Delta School District August 2015 Facilities Branch Page vii Custodial Services Task Manual

WELCOME . This manual has been developed to serve as a guideline for Delta School District Custodial Staff. It will acquaint you with our expectations, provide answers to many of your questions and help you achieve better results.

The Delta School District has established standards of cleanliness. In order to ensure that you meet these standards this manual describes our Task Expectations, Frequency Schedules (for particular tasks) and Task Procedures. It also provides additional information which is intended to assist in ensuring understanding of our role and responsibilities.

From time to time this manual will be revised so please feel free to make suggestions for change and improvement. Your input will be appreciated.

It is important that you are familiar with the contents of the manual and refer to it often. We’re sure you will find it helpful.

The appearance of the Delta School District facilities is an important factor in developing a positive learning environment for the students and working environment for the staff. Your efforts in maintaining a high standard of cleanliness are appreciated by the students, teachers, school administrators and District Management. Steve Smoroden Manager, Facility Services Harry Kumar Assistant Manager, Facilities Branch Phil Waack Assistant Manager, Facilities Branch

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SECTION 1 - GENERAL

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SECTION 1 - TABLE OF CONTENTS

SECTION Page

FACILITY SERVICES ROLE STATEMENT AND SERVICE GUIDELINES .............................................. 1-2 General Service Provision ...................................................................................................... 1-2 Access and Security ................................................................................................................ 1-3 Safety ..................................................................................................................................... 1-3 Trucking and Mail Service ...................................................................................................... 1-3 Loan Equipment Available ..................................................................................................... 1-5 Teacher Moves ....................................................................................................................... 1-5 Waste Removal and Recycling ............................................................................................... 1-6 District Expectations .............................................................................................................. 1-6

CLASS SPECIFICATIONS ................................................................................................................ 1-9 DAY CUSTODIAL DUTIES (SECONDARY SCHOOLS) ..................................................................... 1-13 MORNING OPENERS DUTIES ...................................................................................................... 1-15 FACILITY SERVICES PEST FACT SHEET - MICE ............................................................................. 1-16

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FACILITY SERVICES ROLE STATEMENT AND SERVICE GUIDELINES

General Service Provision

The role of Facility Services is to provide a clean and orderly environment for learning and teaching within our facilities, and to assist in ensuring general safety and comfort for staff, students and visitors. Tasks are carried out under the direction of the Manager through the Assistant Manager and Leadhands at each site.

Leadhands are responsible for dealing with day to day issues arising within the site and are instructed to be responsive to the needs and requests of site Administrators. Administrators are encouraged to work closely with Leadhands to ensure coordination of daily activities and requirements. Teachers should attempt to resolve any concerns directly with Custodians before referring them to the Leadhand or Administrator. While administrative coordination includes some direction of Custodial Staff, Administrators do not hold line responsibility for selection or direction of Custodial Staff. Administrators interested in the selection process for Custodial Staff should contact the Manager who will provide information or make arrangements for participation in the selection process. Any concerns that cannot be resolved between the Administrator and the Leadhand should be referred to the Manager or the Assistant Manager.

Each site has been provided two copies of the Facility Services Task Manual, one each for Administration and Custodians, which includes performance standards, frequency schedules, procedures and Departmental information. The manual should be used as a guide to service expectations throughout the District. Every new Custodian is provided a current copy of the manual on commencement.

Additional site supervision is provided by periodic site visits by the Manager and/or Assistant as well as service quality reviews circulated to all sites. Administrators are encouraged to contact the Manager or Assistant Manager at any time if issues arise or clarification is required. There are also periodic meetings of all Leadhands with Facility Services Management, usually between 2:30 and 4:00 p.m.

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Access and Security

Facility Services is responsible for the routine closing and security of schools and other District sites. After hour or irregular service requirements must be arranged through Facility Services and or Security. Leadhands should work closely with Administrators to establish a site security protocol including time frames, access and restrictions, and confirmation of when the Administrator leaves or responsibility is transferred. Custodial Staff required for irregular functions, e.g. outside normal open hours, should be booked with Facility Services Management at least two weeks in advance.

When this is not possible, any premium cost for overtime incurred will be charged to the site. Facility Services Management will provide procedures for specific security requirements on request.

Safety

Custodians are expected to contribute to site safety by correcting and reporting hazards and maintenance needs, removing broken glass and other hazardous materials in and around the school, replacing lights and ensuring that access and egress routes are not blocked. Leadhands are designated in charge of buildings outside of normal operating hours, (as determined by Administration) and as such, have responsibilities for both the “Custodian checklist” and the “In-charge checklist” as outlined in the Crisis Procedures Manual. As with access and security requirements, communication and flexibility are required. Many Custodians are involved in site Safety Committees and Administrators are encouraged to discuss safety-related concerns with Custodians. All Custodians are responsible for ensuring that their work is carried out in a safe manner consistent with Health and Safety and Custodial procedures.

Trucking and Mail Service

The Trucking Service is established to provide transportation of District equipment and supplies required for daily operations. This includes inter-site mail, desks, chairs, tables, staging, risers, and audio/video equipment for school use or maintenance/repair. The schedule includes parts and supplies pick-up for maintenance and facility services operations only. There are additional special requirements assigned from time to time.

Responsibility for the Trucking Service rests with the Manager, Facility Services, and operations are carried out through the Assistant Manager and Trucking Service staff.

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With the exception of regular mail delivery, service is provided on a requisition basis, using the online computerized maintenance management system (currently Web Work Azzier). Requisitions are submitted by site Administration and must be approved by the Manager or Assistant Manager.

Work orders should be provided at least two weeks in advance of requirements wherever possible to allow scheduling for economy and efficiency. Christmas and Graduation requirements should be requisitioned by October 15th and May 10th respectively.

Responsibility of equipment and supplies rests with the service or facility in possession thereof. The requisitioning site may be held responsible for loss or damage occurring while in its possession (normal wear and tear excluded).

The trucking service does not provide pick-up or delivery of school supplies generally; nor special requirements not normally provided by the District. There are some exceptions regarding rental items required for Christmas concerts and Graduation ceremonies. In all cases, special requirements must be discussed with Facility Services Management. Under special request, the Service may be utilized on a contract basis for needs that cannot be otherwise accommodated. In such cases, arrangements must be made with the Manager or Assistant and a charge back expense centre must be provided by the facility requisitioning the service. This charge covers the cost of wages only. Set-up and take down of equipment is the responsibility of the requisitioning site in all cases. Trucking Service staff are responsible for placement of equipment in a designated site location

and removal from a designated location of properly stacked goods prepared for transport, e.g. chairs clean and stacked in 10’s or on dollies; tape, staples, pins removed from display equipment and tables, stages and risers folded or on dollies.

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Loan Equipment Available

In addition to a number of student desks and other classroom furnishings, the District has the following items available for loan use:

Choral risers – 3-step, 18” x 6’ (top) ............................................. 24 Stages – 4’ x 8’ sections .............................................................. 126 Wheelchair ramps for stages .......................................................... 1 Chairs – folding/stacking metal/plastic .................................... 2800 Tables – 30” x 96” folding legs .................................................... 236

Limits for high peak times will be enforced to accommodate as many sites as possible.

Teacher Moves

Teacher moves are provided as indicated in the DTA collective agreement, which states:

When a teacher is transferred after the school year has commenced, the school district will provide assistance so that the teacher’s own materials are moved to the new classroom.

Moves resulting from other activities (postings or layoffs) do not qualify for this service. Prior to the move, the Teacher must package and identify ALL items involved in the move and label each box or item with the destination school and room number. The service will not move personal furnishings or carpets that do not meet the District standard. Where this situation arises, the Teacher will be notified to discuss the disposition of such items.

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Waste Removal and Recycling

Waste removal from all sites is the responsibility of Facility Services. Contractual arrangements are established with a waste removal agency to remove bin waste from all sites on a scheduled basis.

Special and hazardous waste is disposed of as the need arises on a contract basis. To arrange this service, a work order should be forwarded to the Manager or Assistant Manager along with a detailed inventory of the products

to be disposed of. The inventory should include the size and quantity of all containers as well as their contents and how full they are. Science and shop teachers or department heads are advised that for many special waste items the cost of disposal is significantly greater than the original purchase cost. Please avoid buying more than required because of price breaks.

Used motor oil from automotive shops is not included in this service. The school should make arrangements with an appropriate recycling facility. The cost is borne by the school.

Delta School District has a multi-commodity recycling program. The program is based on a contract for service that includes bi-weekly pick up of recycled materials from bins located at each site. The cost of the recycling program is a Facility Services expense. Collection and sorting is a site responsibility. Custodians at sites support the program by moving bagged recycle materials to the recycle bins. Concerns or questions regarding the recycling program should be referred to Facility Services Management.

District Expectations

In order to achieve cleaning standards we request the assistance of all School District #37 staff. Your cooperation will help to ensure that cleanliness and security standards are maintained at all times.

• Wearing of heavily soiled (muddy) footwear should be prohibited in all areas.

• Not more than 20% of wall space shall be covered in combustible materials (paper, cloth, etc.) at any one time (Fire Regulations).

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• Wearing of footwear with marking soles and use of any inappropriate equipment, e.g. wooden hockey sticks, in all gyms particularly those with hardwood floors should be prohibited.

• In all areas, records and personal belongings should be properly stored off the floor and should not exceed the available filing and storage space.

• Classrooms should be maintained in a neat and orderly fashion: tables/desks in appropriate locations, all large debris, pencils and books picked up, student belongings stacked or placed to permit safe access and cleaning.

• It is generally expected that students will:

• Reasonably maintain the cleanliness of their desks, lockers, work areas, benches and equipment.

• Clean and put away tools and utensils and do general clean up of benches and rough sweeping of floors in Industrial Education and Drama classes.

• Clean counters, sinks and appliances in Home Economics and Food Service and preparation areas.

• Prior to dismissal, students should be requested to tidy up classroom areas and to pick up any items on the floor that cannot easily be swept up or vacuumed.

• Classroom storage of District educational materials and teachers’ personal materials should be in a safe, neat and orderly manner on shelves or in cupboards only.

• General storage of District equipment and materials at all sites must be safe, secure, neat and orderly. Items which have no anticipated use in any one year should be requisitioned for redistribution or discard. Similarly any item stored which remains unused for more than one year should be requisitioned for redistribution or discard. See Administrative Procedure 518 - Disposition of Assets.

• Loose rugs/carpets should be clean, low loop pile with properly bound edges and should be placed so that they create no tripping or other hazard. Those which are heavily soiled, difficult to clean, badly worn or frayed, or have holes should be discarded.

• Furnishings in District facilities should be of a type approved by District management. Approval of furnishings is based on safety, standardization and ease of maintenance for cleaning and repair.

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• All furniture must be clean, safe and in good repair. Worn upholstery, damaged frames, bent or broken arms and legs must be repaired. The District will not repair or clean any items that are not owned by the District or which, in the opinion of management, are beyond economical repair.

• Donated furniture must meet the above standard prior to acceptance or placement/use in any facility.

• Prior to leaving the classroom at the end of the day, teachers are requested to please close and latch windows.

• Keeping of animals, insects, etc., in schools is permitted only where the following criteria are met:

• Animals/insects shall be under the care of a responsible staff member with the time and skills to ensure proper care.

• Shall be cared for in a clean and healthy fashion, which prevents generation of diseases and odours.

• Shall be confined except when under direct care of a responsible person. Cages should be placed only on non-marking surfaces, e.g. Formica counters or hard surface floors, never on carpet.

• Shall be fed and cleaned properly to prevent spillage of food, urine or excrement and to prevent generation of odours. Cages and surrounding areas shall be cleaned as required to meet the above requirements.

• Maintenance personnel are responsible for all cleaning in Maintenance workshop areas. Cleanup at other District sites includes sweeping up and removing any large waste products.

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CLASS SPECIFICATIONS

POSITION: Leadhand - Custodial

Location: Schools and District Sites

Date: December 1996

SUMMARY:

Reports to and works under the direction of the Manager - Facility Services. Provides custodial services and performs minor maintenance tasks in accordance with established District procedures to ensure that the safety, sanitation, security and appearance of the site are maintained. Responsible for the supervision of on-site custodial staff.

DUTIES:

1. Using a variety of custodial equipment and products cleans and maintains an assigned section of school building or district site to meet the overall cleanliness standards of the district. Removes refuse to outside bins.

2. Ensures that the day-to-day custodial services within a district site and the immediate perimeter of the building are completed to meet the overall cleanliness standards of the district.

3. Directs, schedules, assigns and trains on-site custodial staff and ensures that the work is performed in a safe and timely manner. Verifies the accuracy of site custodial time sheets; reports personnel concerns to the Manager-Facility Services.

4. Responds to requests from staff and Administrative Officers. Communicates with user groups; reports problems to supervisor/Administration Officer.

5. Activates/deactivates alarm; ensures that facility is left in a safe, secure condition.

6. Cleans the immediate outside perimeter of the site; removes ice and snow from walkways. Add descriptive areas to be cleaned. Front entrance etc

7. Visually checks fire/security alarms, fire extinguishers, emergency lighting systems and site for damage or operational problems; reports needed repairs to Supervisor/School Administration.

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8. Performs routine preventative maintenance and minor repairs using ordinary hand tools; reports other needed repairs.

9. Orders supplies; maintains adequate inventory of supplies and equipment. Maintains tools, equipment work areas in a clean, safe manner.

10. Moves furniture, supplies, and equipment; sets up tables, chairs, audio visual equipment and/or facility as directed.

11. Remains current with changing technology, practices and equipment.

12. May act as a member of a custodial cleaning crew.

13. Performs other related duties as assigned.

QUALIFICATIONS:

1. Completion of Grade 12 or equivalent plus completion of Building Service Worker and supervisory courses.

2. Must have at least 2 years recent proven experience as a Custodian.

3. Ability to provide direction and training to others.

4. Good interpersonal and organizational skills. Ability to communicate effectively with administration, staff and user groups. Ability to use judgement and tact when providing information.

5. Knowledge of district custodial standards and practices.

6. Ability to monitor the work of others. Ability to take initiative.

7. Physically capable of performing the duties of the position.

8. Knowledge of WorkSafe BC and WHMIS regulations. Safe work practices.

9. Some positions may require the knowledge of a language other than English.

NOTE: THIS DESCRIPTION CONTAINS THE ELEMENTS NECESSARY FOR THE IDENTIFICATION AND EVALUATION OF THE JOB. IT IS NOT AN EXHAUSTIVE LIST OF THE DUTIES TO BE PERFORMED. DUTIES NOT LISTED SHOULD NOT AFFECT THE EVALUATION.

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POSITION: Custodian

Location: Schools and District Sites

Date: September 2000

SUMMARY:

Reports to the Manager - Facility Services and works under the direction of the site Custodian Foreman or Lead Hand. Provides custodial services and performs minor maintenance tasks in accordance with established District procedures to ensure that the safety, sanitation, security and appearance of the site are maintained.

DUTIES:

1. Using a variety of custodial equipment and products cleans and maintains an assigned section of school building or district site to meet the overall cleanliness standards of the district. Removes refuse to outside bins.

2. Cleans the immediate outside perimeter of the site; removes ice and snow from walkways.

3. Visually checks fire/security alarms, fire extinguishers, emergency lighting systems and site for damage or operational problems; reports needed repairs to Supervisor/School Administration.

4. Performs routine preventative maintenance and minor repairs using ordinary hand tools; reports other needed repairs to Supervisor/School Administration.

5. Maintains tools, equipment and work areas in a clean, safe manner.

6. Maintains adequate inventory of cleaning supplies.

7. Moves furniture, supplies, and equipment; sets up tables, chairs, audio-visual equipment and/or facility for special functions as directed.

8. Activates/deactivates alarm; ensures that facility is left in a safe, secure condition.

9. Responds to requests from staff and Administrative Officers.

10. May act as a member of a custodial cleaning crew.

11. Remains current with changing technology, practices and equipment.

12. Performs other related duties as assigned.

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QUALIFICATIONS:

1. Minimum of Grade 10 or equivalent plus the completion of a recognized building service worker course or an equivalent combination of training and experience.

2. Minimum of 1 year recent work experience preferably in a custodial or building service worker position.

3. Good communication and interpersonal skills. Ability to use judgement and tact when providing information.

4. Ability to work independently and to set priorities.

5. Knowledge of district custodial standards and practices.

6. Ability to operate and maintain appropriate tools and equipment.

7. Ability to work as a member of a crew.

8. Physically capable of performing the duties of the position.

9. Knowledge of WorkSafe BC and WHMIS regulations. Safe work practices.

10. Some positions may require the knowledge of a language other than English.

NOTE: THIS DESCRIPTION CONTAINS THE ELEMENTS NECESSARY FOR THE IDENTIFICATION AND EVALUATION OF THE JOB. IT IS NOT AN EXHAUSTIVE LIST OF THE DUTIES TO BE PERFORMED. DUTIES NOT LISTED SHOULD NOT AFFECT THE EVALUATION.

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DAY CUSTODIAL DUTIES (SECONDARY SCHOOLS)

7:00 A.M.

• Open front door closest to office (don’t unlock outside lock), inside crash bars only. • Turn off alarm • Pick up a set of keys from the blue box (located through double doors). • By 7:30 a.m. open all outside doors (crash bars only), except Lower B – these must be

unlocked from the outside. • Turn on all hall lights, changeroom lights and washroom lights as you go around. • By 7:30 a.m. open gates and fire doors to the courtyard (leave the gate closest to the

fire doors locked). Open chains on parking lots. • Turn on automatic doors and elevator. • All graffiti or broken windows must be reported to the Maintenance office immediately. • Open Staff Room blinds. • Clear entrances of snow and ice.

9:45 A.M.

• Put out small dry mop outside Custodial Room.

THROUGHOUT THE DAY

• Number one if the washrooms, the paper products must be refilled and all the sinks, toilets and urinals must be cleaned after every class change. If there are spills, they must be cleaned immediately.

• Check sawdust bins twice a day and empty as required (there are two collection barrels - one in the Woodshop and one outside the Woodshop).

• Sweep outside entrance doors. These areas must be kept clean (there is a push sweeper).

AFTER FIRST BELL

• Sweep all the halls and stairwells (right after lunch again). • The glass in the front must be kept clean. • Remove all graffiti immediately. • Make sure there are garbage cans out in the courtyard.

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AT LUNCH

• All garbage must be removed to the garbage bins, from the lunchroom and the kitchen and the cafeteria floor swept.

• After lunch the garbage cans in the courtyard have to be dumped.

ON FRIDAYS

• Remove all green/blue recycle bags placed outside of classroom doors after 10:00 a.m. to recycle bins out back of school (write down room #s).

ALL DAY

• Be on call for duties from the office, restocking photocopy paper, moving tables and other duties as required.

ONCE A MONTH

• Dust and clean glass in al the trophy cases in front foyer and outside the theatre. • Clean the glass in the front entrance and remove old tape.

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MORNING OPENERS DUTIES

STANDARD DUTIES:

• Check alarm status, unlock front door and enter security code.

• Obtain push sweeper, paint, dustpan and brush. Tour perimeter of the school. Check for and remove all hazardous materials, board or safeguard any broken glass or non-removable hazards. Paint over any graffiti (not more than 5-10 minutes). On completion contact Maintenance for any items requiring additional attention.

• It if has snowed, obtain snow shovel and clear a path from front entry to driveway. Spread salt as required to limit slip hazard.

• Leave front door unlocked so site staff has access to the building. If you are not remaining on site, you must ensure that another staff member who will remain on site is in the building before you leave.

• Complete any additional duties assigned by the Principal.

OPTIONAL DUTIES:

• Set out pylons or cones as instructed by Principal.

• Place flags into flag holders at front of school.

• Unlock interior doors or pod doors as assigned by the Principal.

• Place garbage cans outside of building entrance doors.

• Open windows/shutters as assigned by the Principal.

• Turn on lights as assigned.

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FACILITY SERVICES PEST FACT SHEET - MICE

Mice carry disease and do serious chewing damage to property. Reducing the number in the building is important since just one pair, under ideal conditions, may generate fifty offspring a year to add to the problem!

Pest control experts recommend a three-part control process involving sanitation, mouse-proofing, and population reduction. Here are some helpful tips:

1. Keep all indoor food preparation areas clean. Store food (including pet and bird food) in mouse-proof containers and properly dispose of garbage on a daily basis. Mice eat what humans do. Keep it from them.

2. Since mice will shelter in wood, junk, and storage areas, and even vegetation outside the building, these should be removed.

3. Monitor the population by placing tracking patches of talc at 20 to 30 foot intervals throughout a building. The more tracks seen in each patch, and the more patches showing tracks, the larger the population. Often the tracks will show the runways (along walls, behind objects, and in dark corners) used by rodents.

4. Mice seldom forage more than 30 feet from their nest. Often the territory is within a 10 foot radius, but that includes areas above and below the nest. Think in terms of a sphere with a 10 foot radius. Place traps within this sphere where a large number of droppings are evident. After three days with no catch, move the traps to a new location.

5. No matter what type of trap is used, set a sufficient number of them to dramatically reduce the population quickly. Simple snap traps work, as do multiple-catch devices and glue boards. Space the traps at 5 to 10 foot intervals along runways used by the mice, and even closer together if the population is large. Don’t wash traps. The mousy smell is welcomed by the others.

6. Use fresh bait for its odour. Peanut butter, bacon, and cereal work well. Female mice are also attracted to a ball of cotton fibre they can use for nest building. Secure it to the trap’s trigger or place it in the centre of a glue board.

7. Continue to close up small entry holes around waste pipes, under doors or in air vents.

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SECTION 2 - HEALTH AND SAFETY

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SECTION 2 - TABLE OF CONTENTS

SECTION Page

DISTRICT ADMINISTRATIVE PROCEDURE 160: HEALTH AND SAFETY OF STUDENTS AND STAFF ................................................................................................................. 2-2

DISTRICT ADMINISTRATIVE PROCEDURE 161: BIOHAZARD CONTROL PROGRAM, BLOOD-BORNE PATHOGENS AND POTENTIALLY INFECTIOUS MATERIALS .............. 2-4

DISTRICT ADMINISTRATIVE PROCEDURE 162: TOBACCO-FREE ENVIRONMENT .................... 2-15

STANDARD PRECAUTIONS ......................................................................................................... 2-16

HOW TO REMOVE CONTAMINATED GLOVES ............................................................................ 2-20

OCCUPATIONAL HEALTH AND SAFETY HANDBOOK .................................................................. 2-21

Accident Prevention Statement ........................................................................................... 2-21

Safety Responsibilities ......................................................................................................... 2-21

General Rules ....................................................................................................................... 2-23

Occupational Health and Safety Committees ...................................................................... 2-24

First Aid ................................................................................................................................ 2-25

Emergency Preparedness .................................................................................................... 2-26

Workplace Hazardous Materials Information System (WHMIS) ......................................... 2-27

Material Safety Data Sheet (MSDS) ..................................................................................... 2-27

Personal Protective Equipment (PPE) – Supplied by the Employer .................................... 2-28

Audiometric Testing ............................................................................................................. 2-29

Safety Precautions for All ..................................................................................................... 2-30

Chemical Spills Procedure .................................................................................................... 2-33

Roof Access for Retrieval of Objects by Custodians ............................................................ 2-34

Injury Reporting Procedure ................................................................................................. 2-36

Delta School District OH&S Forms ....................................................................................... 2-37

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DISTRICT ADMINISTRATIVE PROCEDURE 160: HEALTH AND SAFETY OF STUDENTS AND STAFF

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DISTRICT ADMINISTRATIVE PROCEDURE 161: BIOHAZARD CONTROL PROGRAM, BLOOD-BORNE PATHOGENS AND POTENTIALLY INFECTIOUS MATERIALS

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DISTRICT ADMINISTRATIVE PROCEDURE 162: TOBACCO-FREE ENVIRONMENT

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STANDARD PRECAUTIONS

There are important steps we should all take to prevent germs from spreading between people. Following these steps will help to protect others and ourselves when we come into contact with blood or body fluids.

It is not possible to tell if a person may be infected with HIV, hepatitis B, hepatitis C, or any number of other diseases. The best thing to do is treat the blood and body fluids of every person as potentially infectious. This includes all body fluids, except sweat.

Best Practices to Always Follow

Blood and Body Fluids: If you come into contact with blood and body fluids, always treat them as potentially infectious. Clean up spills promptly using absorbent material first, and then clean more thoroughly with a disinfectant like household bleach.

Gloves: Use clean, disposable gloves when handling any body fluids, or when cleaning cuts, scrapes or wounds. Wash hands after removing gloves, and dispose of the gloves in a plastic bag. Add gloves to your first aid kit so they are always ready.

Needle Stick Injuries: Wash the area with warm soapy water. Do not squeeze the wound or soak it in bleach. Go to the nearest health unit or hospital emergency department immediately for care.

Sharp Objects: Place needles and syringes in a safe container. Never re-cap, bend or break off used needles! Place them in a sealed puncture-proof metal or plastic container with a lid, such as an empty coffee tin, and then place in the garbage.

Personal Articles: Never share toothbrushes or razors. They can transmit small amounts of blood from one user to the next. Dispose of razors carefully. Handle bedding or clothing soiled with body fluids cautiously, and wash in hot soapy water.

Always Wash Hands:

• Before preparing food and after handling uncooked foods. • Before eating or smoking. • Before breastfeeding. • After toileting or diapering. • Before and after providing first aid. • After handling blood or body fluids. • Before and after providing care to an ill person.

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Hand washing is the best way to prevent the spread of germs from one person to another. Wash hands thoroughly with soap and water for at least 15 to 20 seconds. Waterless alcohol-based hand rinses can be used as long as hands aren’t heavily soiled.

Cover your Mouth when you cough or sneeze, and then wash your hands. Don’t pass your germs onto others.

Teach others, particularly children, about healthy behaviour and potential risks, and how to deal with them safely.

How Can You Keep Yourself Safe?

The guidelines outlined here are important to follow to keep yourself protected from germs. Blood or body fluids splashed on your skin are very unlikely to cause infection unless you have fresh cuts or raw chapped areas. If you are exposed to blood or other body fluids, protect yourself by wearing disposable gloves. If this is not possible, continue to help the person, and then wash immediately afterwards.

Remember, it is important to always wash your hands carefully after touching any body fluids, even if you have worn gloves.

How Can You Safely Clean Up Spills of Blood or Other Body Fluids?

1. Protect yourself by wearing disposable gloves or rubber work gloves. If there is a risk of splashing, use protective eye wear.

2. Use disposable absorbent material, such as paper towels, to remove most of the spill. Place these in a plastic bag and put in the garbage.

3. Wipe contaminated surfaces with a disinfectant solution. Use Oxidizing 14000 at dilution rate specified on the label. Soak mops or clothes used for cleaning in disinfectant for 20 minutes, or wash in hot water and detergent.

4. When you are finished, wash your hands thoroughly with soap and warm water.

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What Should You Do If You Find a Used Needle or Condom?

A needle that someone else has used may contain a small amount of his or her blood, which could carry HIV, hepatitis B or hepatitis C virus. Used condoms can also contain infectious body fluids.

Teach children to NEVER touch needles, syringes or condoms, and to tell an adult immediately if they have found one.

If you find a used syringes or condom in a school or playground, it is important to dispose of them promptly and carefully:

1. Use a pair of tongs or pliers, or a pair of study gloves, to pick up these items.

2. Discard condoms in a plastic bag.

3. Discard syringes or needles in a puncture-proof container, preferably one intended for such purposes. Any plastic or metal container with a lid, such as a coffee can, will also do. Do not place these containers in your recycling bin.

4. When you have finished, wash your hands carefully with soap and warm water. Contact the Facility Services Office at 604-946-5088 for disposal.

While the risk of infection from used condoms and syringes is very low, it is best to limit this risk as much as possible. It is important to help children understand how important these necessary precautions are.

What Should You Do If You Accidentally Prick Yourself with a Dirty Needle?

1. If possible, put the pricked area low to the ground to promote bleeding. Do not squeeze. Report to First Aid if available.

• Wash the area well with soap and water. • Do not soak the wound in germicide.

2. Go to the nearest local health unit or hospital emergency department immediately for care, or follow instructions of First Aid Attendant.

REMEMBER… ALL BLOOD AND BODY FLUIDS FROM ANY PERSON ARE POTENTIALLY INFECTIOUS.

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For more information, please contact your local public health unit or family doctor, or call the 24-hour B.C. Nurse Line to speak to a registered nurse.

• Within Greater Vancouver, call 604-215-4700

• Deaf and hearing-impaired toll-free in B.C., call 1-866-889-4700

Translation services are available in 130 languages.

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HOW TO REMOVE CONTAMINATED GLOVES

Remove disposable gloves as soon as possible if they become damaged or contaminated. Remove them after you have completed the task that required gloves. Gloves should also be removed before leaving the work area. Do not wash and re-use your gloves. Use new gloves for each new task.

Follow these steps to make sure your hands do not contact any blood or body fluids left on used gloves:

A. With the right-gloved hand, grasp the outside of the left glove at the top of the wrist. Peel this glove off from the cuff to fingertips while carefully turning it inside out, as you pull the glove off your hand and away from you.

B. Place the rolled-up glove into the palm of the gloved hand.

C. Using the un-gloved hand, reach inside the cuff of the right glove at the top of the wrist and peel the second glove off, turning the glove inside out while pulling it away from you, leaving the rolled-up first glove inside of the second glove.

D. Dispose of both gloves in double-lined waste container.

E. Upon returning to regular work area from all biohazard procedures, you must wash hands thoroughly with soap and water.

Always wash hands before eating, drinking or smoking. The risk of contamination from communicable disease can be greatly reduced by this simple procedure.

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OCCUPATIONAL HEALTH AND SAFETY HANDBOOK

Accident Prevention Statement

The Delta School District recognizes that employees have the right to work in a safe environment, as well as a duty to work safely and promote safe working practices, conditions, and attitudes towards accident prevention.

The purpose of this manual is to ensure that employees in the District are aware of both safety practices and their responsibility.

The School District also recognizes that the rights and safety of students must be of concern to all employees. Employees should, at all times, correct and/or report actions or conditions that pose a danger to either fellow employees or students.

SAFETY IS YOUR RESPONSIBILITY!

WRONG CORRECT

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Safety Responsibilities

Although each employee is responsible for working in a safe manner, specific safety functions are required as follows:

Management shall:

• Oversee the District Health and Safety Committee. • Ensure that the Occupational Health and Safety Committees are in place and

functioning. • Monitor accident reports. • Arrange for any medical testing required. • Provide for regular safety inspections of buildings and sites. • Ensure the District is in compliance with all WorkSafe BC regulations. • Ensure that appropriate action is taken when safety violations are reported.

Line Supervisors shall:

• Assess the safety knowledge of all new staff and provide appropriate basic safety education and training.

• Enforce rules and procedures. • Conduct, in conjunction with others, accident investigations. • Ensure use of personal protective equipment. • Inform all staff of department safety rules and procedures. • Notify Human Resources of any accident/incident which will require medical attention

or involve time loss. • Develop job specific safety procedures; e.g. lockout of electrical power. • Ensure there are regular worksite safety inspections. • Report any unresolved safety hazards to the site and/or District safety committee.

Employees shall:

• Read and apply all safety rules and procedures pertaining to his/her job. • Fill out injury/incident report when instructed. • Be constantly alert to dangers, correct those hazards that can be safely corrected, and

report all hazards to his/her Line Supervisor. • Participate in worksite inspections and accident investigations. • Encourage all staff to work safely and follow safe procedures. • Report violations of safety policy or unsafe acts.

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General Rules

The following rules shall apply in all situations:

Each employee shall:

• Know how to access all safety and emergency response information.

• Read and complete all sections of this manual.

• Report injuries or incidents to the First Aid Attendant and his/her supervisor immediately.

• Be observant and either correct any unsafe condition immediately, or report same to a supervisor or member of the site safety committee for corrective action.

• Operate all equipment as instructed. If in doubt, ask his/her supervisor for direction.

• When required, utilize personal protective equipment.

• Follow safe work procedures at all times as well as remind fellow workers of their responsibility to work safely.

The following safe conduct regulations shall apply at all times:

• An employee shall not engage in an improper activity or behaviour that might create or constitute a hazard to him/her, or to any other worker. Such activities could include “horseplay”, fighting, practical jokes, etc.

• An employee shall not report to his/her worksite while under the influence of alcohol or drugs. An employee who reports to his/her worksite or works while under the influence shall be removed from the worksite and be subject to disciplinary action.

• Each employee is responsible for reporting any existing medical condition or medication to their supervisor which could affect his/her ability to perform his/her duties in a safe manner.

• Workers’ Compensation Board requires that an employee who wears contact lenses shall both notify his/her immediate supervisor, as well as advise his/her fellow employees.

• All employees shall respect posted worksite speed limits and posted traffic direction signs.

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Occupational Health and Safety Committees

Site Committees

Each worksite has a Health and Safety Committee composed of representatives from DTA, CUPE, administration and First Aid Attendants. The names of committee members are to be posted on the Safety Bulletin Board at each worksite. Concerns regarding occupational health or safety shall be reported to your supervisor and/or a member of the Worksite Safety Committee. “Safety Concern/Hazard Report” forms are available from your site safety committee.

The role of the site committee is to conduct site inspections, review safety concerns, and undertake accident investigations. It meets at least monthly, and submits minutes of all meetings to the District Safety Committee. The site committee is responsible for initiating action required to rectify any unsafe conditions or practices, as well as ensuring that the problem has been corrected.

District Committee

As well as Worksite Health and Safety Committees, a District Occupational Health and Safety Committee has been established, which has representatives of CUPE, DTA, ADSA and management.

The District Health and Safety Committee is responsible for:

a. Making recommendations on safety policies and procedures.

b. Ensuring compliance with all WorkSafe BC regulations.

c. Promoting safety awareness throughout the District.

d. Reviewing minutes of the site safety committee meetings and all material pertaining to accidents and incidents.

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First Aid

WorkSafe BC requires that each worksite with more than 10 workers per shift shall have a first aid attendant.

Each worker has a responsibility to know:

a. The location of the first aid facility.

b. The name of the First Aid Attendant(s) at his/her worksite.

All injuries must be reported to your attendant immediately.

The First Aid Attendant at each worksite shall meet the requirements as established by the WorkSafe BC and Occupational First Aid Regulations.

WorkSafe BC regulations define the First Aid Attendant’s authority as follows:

The First Aid Attendant shall:

• Be in charge of all first aid treatment for injured workers until medical aid is available.

• Make decisions relating to first aid and the need for medical attention. These decisions cannot be over-ruled by supervisory personnel.

• Make the decision whether an injured worker should be transported to a hospital or to another place of medical treatment.

• Accompany an injured worker being transported to medical aid if he/she deems it necessary.

THE FIRST AID ATTENDANT(S) AT MY WORKSITE IS (ARE):

NAME(S)

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Emergency Preparedness

Delta School District has prepared an Emergency Preparedness Manual (red binder) and an Emergency Response Manual (Critical Incidents and Protocols Manual (white binder, orange spine).

Each employee has a responsibility to know:

a. The location of all Emergency Preparedness materials at his/her worksite.

b. His/her responsibilities in the event of an emergency situation.

THE EMERGENCY MANUALS AT MY WORKSITE ARE LOCATED AT:

ROOM, LOCATION

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Workplace Hazardous Materials Information System (WHMIS)

All employees shall receive WHMIS instruction. Please advise your supervisor if you have not received this training, or would like to receive additional information.

Under WorkSafe BC regulations, employees shall be required to know:

• Hazards associated with all controlled products with which they may come in contact.

• Precautions required for the safe use of the controlled products.

• Emergency procedures related to controlled products.

• Availability of additional information regarding the controlled product.

NOTE: No employee shall repackage any controlled product without labelling it in the

appropriate manner.

Material Safety Data Sheet (M.S.D.S.)

Material Safety Data Sheets are technical bulletins providing detailed information on hazards and precautionary measures which should be taken when using controlled products.

M.S.D.S. can be obtained through the MSDSfetch! System.

Consult your supervisor for information on using the MSDSfetch! System.

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Personal Protective Equipment (PPE) - Supplied by the Employer

The Delta School District shall keep the following personal protective equipment in stock, which may be obtained from your supervisor:

• Hard hats • Safety goggles • Neoprene gloves (for working with caustic material) • Ear plugs/muffs • Face shields • Dust masks • Respirators (for spray painting) • Knee pads (for flooring crew) • Latex gloves • Metal toe covers (for custodians when assisting drivers) • Chain saw pants • Confined space apparatus • Safety reflective vests and stop signs or flags

Personal Protective Equipment MUST be used when required for the job. Failure to use protective equipment or failure to use it properly is a serious breach of an employee’s responsibility. Each employee should ensure that he/she receives adequate instruction from his/her supervisor prior to starting the job.

Audiometric Testing

Hearing tests shall be arranged on a regular basis by the District for those employees deemed to be at risk for hearing loss. These tests are mandatory under WorkSafe BC and employees are required to attend as scheduled.

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Safety Precautions for All

Electrical

• Use only CSA or provincially approved electrical equipment and, where required, ensure appropriate machine guards are in place.

• Do not use defective power cords, plugs or receptacles. • Do not overload receptacles. • Do not run power cords across work areas unless appropriately taped. • Pull the plug, not the cord.

Housekeeping

Poor housekeeping can be the cause of numerous injuries.

Each employee is required to:

• Store all equipment, tools and materials safely and securely. • Keep aisles, corridors ramps, walkways and emergency routes free

of clutter and debris. • Pick up tripping and/or slipping hazards such as nuts, bolts, paper,

paper clips, pencils, food, etc. • Wipe up liquid spills as they occur and, if necessary, apply a non-skid material over the

spill area. In the case of chemical spills, refer to the WHMIS manual. • Store articles appropriately; e.g. only very light articles on overhead shelves. • Store all chemical substances and wastes safely and securely. • Ensure that all electrical panels and emergency equipment are unobstructed and clearly

marked. • Report all safety hazards to his/her supervisor.

Ladders

Each employee should use a ladder when required. DO NOT substitute a chair, desk or other object.

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DO NOT USE:

• A stepladder which wobbles. • A ladder with damaged or worn non-slip feet, or with missing or loose steps or rungs. • A ladder on slippery surfaces. • A metal ladder while working on electrical circuits or equipment. • Do not overreach from a ladder; move the ladder as required.

The condition of a ladder which you might use on a regular basis should be checked. Report any defects promptly.

Lifting

Improper lifting is a major cause of workplace accidents. To prevent injury to an employee’s back, the following rules should be followed while lifting or carrying even light objects:

• SIZE UP THE JOB AND GET HELP IF REQUIRED. • Be certain of the footing and ensure that walkways and doors

are clear and open before lifting. • Spread feet apart for balance. • Put front foot beside load and point it in direction of travel. • Put other foot behind centre of load. • Bend knees (not beyond 90 degrees). • Get a good grip. • Maintain straight back. • Lift with the legs. • Keep object close to the body. • Do not turn while lifting; lift first, then turn, using your feet and legs. • Lift gradually, smoothly and without jerking. • Use a tool if you have to pry apart objects stuck together. • Use a cart or dolly whenever possible to reduce lifting or

carrying. • GET HELP FOR AWKWARD OR HEAVY LOADS.

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Personal Apparel • Do not wear any loose clothing or dangling jewellery which might become entangled

when working around machinery. • Tie long hair back when working around machinery.

Protective Gloves

Latex gloves are available at all sites and must be worn by all employees when any possibility exists of coming in contact with blood or body fluids.

Tools/Machines

• All equipment and tools must be used correctly and for their designated purpose only. • Tools are to be maintained in good working order. • DO NOT use any tool or equipment which you have not been properly trained to use. • Use the correct tool for the job. • Ensure guards on machines are in place and operating correctly.

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Chemical Spills Procedure

Purpose: To ensure worker safety and correct work practices that comply with WorkSafe BC regulations.

Scope: Science Rooms, Science Labs, Chemical Storage, Shop Areas, Graphic Rooms, Art Rooms, (Bio-Hazards)

Hazard: Exposure to chemical spills.

Safety Equipment: Rubber Gloves, Eye Protection, Respiratory Equipment, Disposable Coveralls.

Procedure:

1. Custodial staff will not move chemical storage containers on floors, counters, shelves, or in cupboards to facilitate cleaning.

2. Custodial staff must be trained in use of Spill Kit.

3. Custodial staff will address daytime chemical spills through consultation with area teacher or Department Head with reference to M.S.D.S.

4. All daytime chemical spills will be cleaned up as they occur and evening custodial staff must be notified.

5. In the event of a chemical spill in the evening and if it can be easily identified, the Custodian must contact the Leadhand and refer to the M.S.D.S.

6. Where the chemical is not easily identifiable or other variables exist, for further information first contact the Department Head, second if necessary, the room teacher or finally the Manager of Facility Services.

7. All M.S.D.S. for chemicals are available through MSDSfetch! SYSTEM.

8. Safety equipment as per the M.S.D.S. must be worn.

School Location:

Emergency Contacts: 1. Department Head:

2. Teacher, Leadhand:

3. Steve Smoroden: 604-946-5088 or cell phone 604-512-3531

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Roof Access for Retrieval of Objects by Custodians

The Fall Protection Program prohibits any untrained staff or individuals from accessing the roof of any District building if there is a potential fall from elevations of over 3 metres (10 feet). A worker is deemed to be ‘not at risk’ if s/he does not approach within 4 metres of an unguarded edge. The Delta School District has developed the following procedures for administrators or custodians that need access to roofs to retrieve items thrown there.

In order to ensure that items on rooftops can be safely retrieved by staff who have not had formal fall protection training, workers may access roof tops provided that ALL the conditions below are met:

Roof access for Custodians is only permitted under the following conditions:

1. Workers accessing a roof must inform office staff of their presence on the roof, and provide an anticipated completion time.

2. Roof access is only permitted during daylight hours when other staff are on site.

3. Roof access is only permitted during fair weather when there is no snow and/or ice on the roof.

4. An individual must work facing the edge of the roof or the ladder hatch. Walking backwards on the roof is not permitted.

5. Footwear appropriate for ladder climbing and walking on roof – such as rubber soled shoes (no heels, dress shoes with slippery soles, etc.) must be worn.

6. When climbing or descending the access ladder, the 3-point contact climbing method must be used. At all times, either two hands and one foot, or two feet and one hand must be on the ladder at all times.

To ensure your safety when accessing the roof, the following procedures should be followed at all times:

1. Climb the roof access ladder and open hatch. When climbing the ladder, 3 point contact climbing method must be used at all times (two hands and one foot, or two feet and one hand must be on the ladder at all times).

2. If hook is accessible from the ladder and 3-point contact can be maintained; pass the hook through the hatch or hook onto the hatch edge.

• If hook is not accessible from the ladder, descend ladder. From the floor, extend the lifeguard pole and hook up through the hatch and pass the hook part of the pole outside the hatch and hook it over to one side of the ladder.

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3. Climb ladder and climb through the hatch.

4. When on roof, crouch down near hatch (not over it), grip hook and pull it through the hatch.

5. Extend the pole to pull objects towards you for retrieval.

6. Individuals must not get any closer to the roof edge than the length of the lifeguard pole at its full extension of 12 feet.

7. When all items have been safely removed, pass the hook through the hatch and hook onto the hatch edge. Descend ladder, and attach hook and pole back onto wall.

8. Always use 3-point contact climbing method.

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Injury Reporting Procedure

The District Occupational Health and Safety Committee has been meeting with various staff groups to ensure that all staff are aware of the incident/injury reporting procedure.

All injuries must be reported to the First Aid Attendant immediately.

All injuries must also be reported to your Supervisor.

First Aid Attendants must complete all sections of the First Aid Treatment Record and will request your signature.

** If there is no First Aid Attendant available and you are injured, see the section titled "When there is no First Aid Attendant" below.

If your injury is minor (small cut requiring only band-aid or bruise or minor strain) and you will continue to work after reporting the injury, no other report is required. Do not complete a yellow Employee Incident Report Form and do not do an Accident Investigation.

If your injury is sufficiently serious that you require any other type of care (emergency visit, or intend to see physician, go to clinic, chiropractor, physiotherapist) or are unable to continue working, you must complete the yellow EMPLOYEE INCIDENT REPORT and an investigation of the incident must be undertaken without delay. You must confirm the need for a full incident report to your Supervisor who must initiate the investigation. In all cases where an investigation is required, management must be contacted. Report and investigation are to be completed as instructed on the Employee Incident Report form.

When there is no First Aid Attendant:

The following procedure applies to all elementary and most secondary schools as well as all special events, rentals and projects or assignments when there is no First Aid Attendant available.

All injuries must be reported immediately to your supervisor. If you are a Leadhand or if you are working alone, your supervisor is Harry Kumar, Phil Waack or Steve Smoroden. If you are working where there is a Leadhand on site, she/he is your supervisor.

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If your injury is minor (small cut requiring only band-aid or bruise or minor strain) and you will continue to work after reporting the injury; your supervisor must complete a "Facility Services Minor Incident Report” form and fax it to the Facility Services Office at 604-946-2268. Since this report is completed in place of the First Aid Treatment Record, a worker cannot fill out his/her own report. Do not complete a yellow Employee Incident Report Form and do not do an Accident Investigation.

If your injury is sufficiently serious that you require any other type of care (emergency visit, or intend to see physician, go to clinic, chiropractor, physiotherapist) or are unable to continue working, you must complete the yellow EMPLOYEE INCIDENT REPORT and an investigation of the incident must be undertaken without delay. You must confirm the need for a full incident report to your supervisor who must initiate the investigation. In all cases where an investigation is required, management must be contacted. Report and investigation are to be completed as instructed on the Employee Incident Report form.

Delta School District OH&S Documents

The Employee Incident Reporting Process guide, and Facility Services Minor Incident Report, Employee Incident Report, Employer Incident Investigation Report and Physician’s Return to Work Recommendation forms appended hereto are to be used by employees when dealing with an incident or injury.

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FACILITY SERVICES MINOR INCIDENT REPORT

** This form is to be completed by the Supervisor only when First Aid is not available **

Date

Last Name of Worker

Site

First Name

Initial

Date of Injury

Time of Injury

Date Reported to Supervisor

Time Reported to Supervisor

Description of Incident ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________

Nature of Illness or Injury ___________________________________________________________________________________ ___________________________________________________________________________________

Treatment Given ___________________________________________________________________________________

Return to Work

YES NO Employee Incident/Injury Report Form Required

YES NO Violent Incident

YES NO If yes, Names of Investigators _____________________________________ _____________________________________

Signature of Worker

Signature of Supervisor

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SECTION 3 - PERFORMANCE STANDARDS

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SECTION 3 - TABLE OF CONTENTS

REFERENCE DESCRIPTION Page

A CLASSROOMS, OFFICES, CORRIDORS, STAFF ROOMS, MEETING ROOMS, ELEVATORS ........................................................................................................... 3-2

B WASHROOMS, CHANGEROOMS .......................................................................... 3-6 C STAIRWAYS ........................................................................................................... 3-8 D SUPPLY STORAGE ................................................................................................. 3-9 E CUSTODIAL ROOMS ........................................................................................... 3-10 F WASTE STORAGE AREAS .................................................................................... 3-10 G EQUIPMENT AND SUPPLIES ............................................................................... 3-10 H BUILDING EXTERIOR ........................................................................................... 3-11 I RESILIENT FLOORS .............................................................................................. 3-12 J CARPETS AND MATTING .................................................................................... 3-13 K CEILINGS, WALLS, DOORS AND WOODWORK ................................................... 3-14 L VENETIAN BLINDS .............................................................................................. 3-15 M CURTAINS AND DRAPES ..................................................................................... 3-15 N HORIZONTAL & VERTICAL SURFACES ................................................................. 3-16 O AIR VENTS & LOUVERS ....................................................................................... 3-16 P FURNITURE, SHOWCASES, FILE CABINETS, ETC. ................................................ 3-17 Q LIGHT FIXTURES .................................................................................................. 3-18 R WINDOWS .......................................................................................................... 3-19 S WINTER SERVICE ................................................................................................ 3-20 T BUILDING SECURITY ........................................................................................... 3-21

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A - CLASSROOMS, OFFICES, CORRIDORS, STAFF ROOMS, MEETING ROOMS, ELEVATORS

Entrances, lobbies, waiting areas, rooms, corridors (open and closed areas), meeting and conference rooms, common areas, elevators, coffee/lunchroom areas and rooms, classrooms, libraries, gymnasiums, industrial education shops, etc.

1. Empty waste baskets/containers, damp wipe; replace liners when wet, soiled or

damaged.

Results Expected

a. All waste baskets/containers to be clean, odour free and in their correct places.

b. No waste material to be left on floors; all to be removed from cleaning areas and to be placed in correct designated locations.

c. No waste containers or baskets to be placed upon desks or tables during cleaning

2. Dust and damp clean all furniture, fixtures, telephones, furniture glass, inclusive of desk

lamps and all school accessories other than those which are designated by the staff as their responsibility. Dust, damp clean and polish all chair framing and trim, vinyl, plastic, wood or leather chairs. Vacuum and spot clean fabric as required.

Results Expected

a. All furniture, fixtures, telephones, glass tops, desks, and all other surfaces to be clean and free of finger marks, spots and stains, with no dust or streak marks present.

b. Any such furniture and equipment moved during cleaning operations to be returned to their correct locations.

c. Special attention is to be given to the mouth and ear piece of telephones. The use of an effective germicidal detergent and clean cloths is mandatory.

d. All such surfaces shall be free of dust streaks, finger marks, stains (if removable) and soil.

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3. Dust window sills, partition ledges, baseboards and all other horizontal ledges, including

chalkboard ledges and radiators, etc. Spot clean as required.

4. Sweep dust, damp or wet mop, clean all floors other than carpet, including hard-surfaced stairs and landings.

Results Expected

a. All floors to be clean and free from debris, surface stains, mop streaks and loose mop strands.

b. Care must be taken throughout mopping operation to prevent cleaning solution from collecting against and under furniture legs and cabinets.

N.B. It is generally accepted that the students maintain the cleanliness of their work benches, equipment, tools and rough sweeping of floors in I.E. and Home Economic classes.

5. Vacuum and spot clean carpeted areas, including stairs and mats; move all light furniture other than teachers’ desks, screens, cabinets, etc. Dust and/or mop “T” mats.

Results Expected

a. Carpets and rugs shall be vacuumed thoroughly and free of dust and other debris.

b. No accumulation of removable spots or stains shall be evident. Gum must be removed daily.

c. Chair “T” mats to be clean; carpet and rug area around and under mat to be free of dust and debris.

d. Floor area under rugs and carpet runners to be free of debris and dust.

e. Bare floors around carpets and rugs to be clean; no dust left in corners, under furniture, behind doors, radiators, etc.

f. No debris or other soil matter shall be left under desks, tables, chairs, bookcases, between file cabinets, behind doors, free-standing radiators or any other floor areas.

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g. All furniture and equipment moved during vacuuming operation to be returned to their original locations.

N.B. Where spots cannot be removed by conventional methods, these shall be reported to the Manager of Facility Services.

6. Spot clean and remove smudges from walls, doors, woodwork, glass partitions and other similar surfaces.

Results Expected

No marks to be visible; any spots that cannot be removed by normal means to be reported to Facility Services Management.

7. Disinfect water fountains with germicidal detergent.

Results Expected

a. All surfaces to be clean and free of spots, removable stains and streaks.

b. Walls and floors around the drinking fountains to be free from soil, debris, spots and water marks.

c. Chrome, brass or similar surfaces to be bright, shiny and free of finger marks, spots, dust and removable stains.

8. Clean metal work, interior and exterior of elevator doors, tracks, and elevating devices.

Results Expected

a. Interior surface, including tracks of elevators, shall be free of debris, dust, finger marks, streaks, etc.

b. Stainless steel shall be free of streaks, finger marks, etc.

c. Handrails, baseboards and other metal work shall be clean and hand buffed where required.

d. Walls shall be free of finger marks, splash marks, streaks and water marks.

e. Doors and frames shall be free of finger marks, streaks and smudges.

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9. Clean all countertops, including splash backs, fronts and sides, exposed plumbing and sinks. Clean and restock dispensers.

Results Expected

a. All surfaces to be free of stains, dust, dirt, finger marks, streaks, spots and odours.

b. Dispensers to be restocked with approved product/supply.

c. Chrome, brass or similar surfaces to be bright, shiny, and free of finger marks, spots, dust and removable stains.

10. Clean metal surfaces, such as chrome, stainless steel, brass and similar finishes including items such as door knobs, push bars, kick plates and handrails.

Results Expected

a. Surfaces to be clean and free of dust, bright and in a condition equal to that of the intended finish of the surface.

b. Polish and clean, where applicable, on surfaces such as brass.

N.B. It is generally accepted that the teachers maintain the interior surfaces of their refrigerators, microwaves, stoves, etc.

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B - WASHROOMS, CHANGEROOMS

1. Clean with germicidal detergent; basins, toilets, toilet seats, urinals, showers and plumbing fixtures (including exposed pipes); polished chrome, brass or similar fixtures.

Results Expected

a. All interior and exterior surfaces of fixtures, wash basins, shower stalls, flush tanks, toilet seats, toilet bowls, urinals as well as exposed piping to be free of dust, spots, removable stains, finger marks, odours or other soilage.

b. Chrome, brass or similar surfaces to be bright, shiny and free of finger marks, spots, dust and removable stains.

2. All sanitary and waste receptacles are to be emptied and cleaned with germicidal detergent. Replace liners in sanitary disposals.

Results Expected

All sanitary and waste receptacles to be free of spots, removable stains, finger marks and odours, and have clean sanitary disposal liners in place.

3. Clean and restock. All toilet tissue holders, soap dispensers, cone cup dispensers, sanitary dispensers, and towel dispensers are to be cleaned with germicidal detergent.

Results Expected

a. All dispensers of supplies to be clean and free of finger marks, dust, dirt, spots, removable stains and odours.

b. All dispensers are to be restocked with correct product.

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4. Spot clean with germicidal detergent all partitions, walls, including the enamel surfaces, doors and ledges. Clean all mirrors, frames, power shelves and bright work.

Results Expected

All such surfaces and fittings to be free of dust, hand and finger marks, water streaks, mop marks, soilage and removable graffiti.

N.B. Graffiti which cannot be removed should be reported to Facility Services Management.

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C - STAIRWAYS

Clean handrails, ledges, railings and balusters, etc. Dust walls, spot clean and wash ceilings and appurtenances. Vacuum and spot clean carpeted stairs and landings. Sweep, vacuum, damp or wet mop washable surfaced stairs landings.

Results Expected

a. After cleaning, handrails, etc. to be uniformly clean, free of dust, finger marks, smudges, dirt and where applicable, present a clean appearance; no water streaks or skipped areas to be visible.

b. After dusting walls and ceilings, including appurtenances such as doors, trim mouldings, ledges, radiators, grills to be free of dust, dust streaks, including all corners and crevices.

c. After washing, walls (from the bottom up), ceilings and appurtenances, (including glass, wood and metal), surfaces to be free of finger marks and soilage.

d. There are to be no signs of skipped areas, no visible marking where portions of the wall were separately washed, or line marks on ceilings.

e. Wall to be uniformly clean all over, water spillage on floor and furniture to be wiped dry immediately.

f. Any furniture, equipment, etc., moved during cleaning to be replaced in original locations.

g. After carpet cleaning or wet mopping stairs, landings, risers, etc., to be free of loose and caked dirt and removable surfaces stains and present an overall appearance of cleanliness.

N.B. Ensure “Wet Floor - Caution” signs are used.

h. Wall bases and stair risers to be free of water marks and splashes from cleaning solution.

i. Carpets, after extraction to present an even, clean appearance, free from dirt, removable spots, grit and dust, with the pile evenly laid in the same direction, where applicable.

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D - SUPPLY STORAGE

Clean floors. Clean light fixtures, overhead beams, ledges, pipes, etc.

Results Expected

a. After cleaning, no debris, soil, etc., left in corners, behind doors, or under storage cabinets.

b. After cleaning, all surfaces to be free of dirt, dust and debris and present an overall clean appearance.

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E, F, G - CUSTODIAL ROOMS, WASTE STORAGE AREAS, EQUIPMENT AND SUPPLIES

Clean floor, wall, sink, shelves, etc. Clean all equipment. Chemical products to be stored in orderly fashion and chemicals labeled according to WHMIS regulations. Section, floor plans and cleaning schedule to be posted in Custodial Room.

Results Expected

a. Areas to be kept clean, neat and tidy, and free from offensive odours and debris at all times.

b. Equipment, materials, paper products, chemicals to be clean and stored in correct location.

c. Floor surfaces to be clean, free from dirt, surface stains, mop streaks, etc., with all excess water removed.

d. Walls to be uniformly clean with no streaks, or soilage evident.

e. Empty waste containers to be clean and free of offensive odours.

f. Sinks to be clean and free of debris, offensive odours, etc.

g. All chemicals to be label identified with product name, safety and first aid instructions and reference to M.S.D.S.

h. Products and equipment not supplied by the School District are not to be brought onto or used on the premises.

i. All cleaning equipment, ladders, etc., to be inspected regularly by the person using it and maintained in a state acceptable to current WorkSafe BC regulations.

j. Waste dumpsters must be locked.

k. Duty schedule and floor plan noting cleaning area to be clearly marked and legible.

N.B. Material Safety Data Sheets on all products to be available at all times.

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H - BUILDING EXTERIOR

1. Covered play area, playground areas, walkways, drives, parking lots, wall surfaces, entrance pads.

2. Remove graffiti, soilage from all wall surfaces. Remove glass and debris. Sweep entrance pads (hard surface walk offs) and covered play areas. Pressure-wash as per schedule.

Results Expected

a. No glass evident in all areas.

b. No debris evident in entrance areas, covered play areas or around waste containers.

c. No graffiti or soilage remains on outside wall surfaces.

N.B. Graffiti removal or covering which would take in excess of 15 minutes should be phoned into the Maintenance Services Office to arrange for painting over.

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I - RESILIENT FLOORS

Sweep, dust mop, damp or wet mop, strip, scrub, recoat, buff all floor surfaces.

Results Expected

a. No evidence of soilage or debris, corners and baseboards free of debris.

b. Floor surfaces free from stains, mop and water streaks, marks and soilage.

c. Floors must have an overall, uniform, clean appearance.

d. After scrubbing, no dust, dirt, removable stains, etc., to be left on floor.

e. Corners, baseboards and equipment to be free of soilage, residue and the floor to present a uniform and overall appearance of cleanliness.

f. After stripping, all soil, seal, finish marks, and removable stains shall be removed; all areas, both machine and hand cleaned, free of soil, water streaks, mop marks and strings.

g. The finished area is to be free of streaks, mop strands, marks, skipped areas, with no evidence of improper finish application.

h. The finished areas are to be buffed to a uniform sheen.

i. Floor to be clean and bright looking overall, including under furniture and equipment.

j. Furniture and equipment must not be marred or damaged; and furniture and equipment moved during operations is to be returned to original locations.

k. In appearance all flooring shall exhibit a uniform sheen with reflective properties. This level of floor care and appearance is to be maintained at all times.

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J - CARPETS AND MATTING

Water-extract all carpets.

Results Expected

a. The carpet areas must present a uniform overall clean appearance with no damp or wet areas, removable spots, stains or streaking, and be free of dirt.

b. Walls, bases and other adjacent surfaces to be free of watermarks, splashings and scars from equipment.

c. Replace furniture and equipment moved for cleaning to their correct locations.

d. Gum must be removed daily.

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K - CEILINGS, WALLS, DOORS AND WOODWORK

1. Ceilings, walls, doors, door grills, frames, baseboards, transoms and other fixtures and fittings attached to walls and ceilings.

2. Dust, spot clean and wash all surfaces.

N.B. Washable surfaces include vinyls, sealed and painted surfaces. It will be pre-determined whether a surface is washable. The method used will be pre-approved by the Manager of Facility Services.

Results Expected

a. All surfaces after dusting and spot cleaning to be free of dust, marks and streaks.

b. After washing walls from the bottom up, ceilings, appurtenances, glass, vinyl, wood and metal surfaces, etc., to be free of finger marks, and soilage of any kind.

c. There are to be no signs of skipped areas, no visible marking where portions of wall are separately washed or line marks on ceilings.

d. Wall to be uniformly clean all over, water spillage on floor and furniture to be wiped dry immediately.

e. Any furniture, equipment, etc., moved during cleaning to be replaced in original location.

f. No water or cleaning solutions shall be splashed on floors or furniture.

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L, M - VENETIAN BLINDS, CURTAINS AND DRAPES

Dust and spot clean, and vacuum drapes and curtains. Have drapes professionally dry cleaned and reinstalled.

N.B. Contact Facility Services Management for scheduling.

Results Expected

a. All exposed surfaces to be free of debris, dust, finger marks, streaks and removable spots, presenting an overall clean appearance.

b. After professional cleaning, drapes/curtains to be rehung after rods, casing, pulls, etc., have been cleaned.

c. Drapes are to be in their correct location, properly hung and left in working order, which includes cords, rods and pulls.

d. Fabric to be free of dust, soil, removable stains when returned.

N.B. Dry cleaning or washing is to be carried out by a professional firm specializing in such work; such a firm will be selected by the Manager of Facility Services. Cleaning sequence of drapes is set by the Facility Services Department.

Please advise Facility Services Management if drapes are returned in an unacceptable condition.

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N, O - HORIZONTAL & VERTICAL SURFACES, AIR VENTS & LOUVRES

1. Vertical and horizontal surfaces other than walls, high cleaning down to window sills, partition ledges. All horizontal surfaces above six feet from floor, including door frames, ledges, picture frames, charts, graphs, exposed pipes, clocks, etc.

2. Air and wall vents, air diffusers and wall louvers, remove grills to vacuum inside.

3. No dust/debris to be left on floors beneath or adjacent to vents. Dust and clean.

Results Expected

a. All surfaces to be clean, free of dust, marks, removable stains, streaks, soil, etc.

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P - FURNITURE, SHOWCASES, FILE CABINETS, ETC.

Furniture, showcases, cabinets, bookcases, credenzas, cupboards, television sets, file cabinets. Dust and clean all furniture and accessories. Vacuum fabric upholstery.

Results Expected

a. After cleaning vinyl, leather and all other surfaces of furniture and accessories, they are to be free from marks, debris, dust, spots and streaking.

b. After vacuuming and/or cleaning of fabric, materials are to be free of dust, soil and other debris presenting an overall clean appearance.

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Q - LIGHT FIXTURES

Replace flickering or burnt out lights. Dust and clean complete fixtures, light diffusers and parabolic light covers.

Results Expected

a. Lights or tubes are to be replaced with proper type and wattage.

b. Light frames and casings to be wiped clean every time bulbs/tubes are changed.

c. After dusting, fixtures to be free of dust and debris.

d. No dust/debris to be left on furniture or floors beneath fixtures.

e. After cleaning, surfaces to be free of soil, removable stains and streaks, and the fixtures properly reassembled.

N.B. When handling parabolic light covers, do not touch with bare hands as this will mar the reflective properties. When removing or cleaning, cover hands and only use a very mild detergent.

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R - WINDOWS

Wash windows inside and outside including frames and mouldings. Clean entrance(s) glass inside and outside including frames and mouldings. Spot clean all glass surfaces. Wash all interior glass, partitions, windows, etc., including frames and mouldings.

Results Expected

a. The interior glass surfaces to be clean and free from dirt, streaks and water marks.

b. The exterior and interior frames, sashes and sills to be clean and free from soil, preventable streaks, and water marks.

c. There must be no damage to either the glazing compound or any special anti-glaze coatings that may be present on the glass surface.

d. The exterior glass surfaces to be clean and free from soil, preventable streaks and water marks.

e. There must be no damage to exterior building facings or shrubbery, arising from the window cleaning.

f. All interior glass partitions to be clear and free of dust, finger prints, water streaks, additional scratches, etc. Casings/frames to be wiped clean. Small holes or cracks are to be taped over as a temporary measure pending replacement.

g. All furniture and equipment moved during cleaning operations to be replaced in their correct locations.

h. Water spills and droppings are to be picked up immediately.

N.B. When cleaning plexiglass, no paper towels or other abrasives are to be used.

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S - WINTER SERVICE

Walkways, driveways, parking lots and entrances - Winter Service.

Results Expected

a. Snow and ice is preferably removed from entrances between the hours of 6:00 a.m. and 8:00 a.m. (portable access, steps and ramps).

b. Ice melting pellets are to be sprinkled on, but not limited to pedestrian and vehicle pathways.

c. Specific instructions will be given by Facility Services Management.

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T - BUILDING SECURITY

Windows, doors and alarm systems.

Check and lock all windows. Close all shutters, etc. Lock interior doors as specified by school administration. Check and lock all exterior doors and hatches. Arm the security system.

Results Expected

a. All windows will be locked. Small holes or cracks will be taped over. Broken windows will be boarded over to prevent access. All shutters, drapes, venetian blinds, etc. to be closed.

b. All interior doors specified by school administration to be locked.

c. All exterior doors and roof hatches to be locked. Damaged doors to be secured.

d. Driveway entrance chains and gates will be secured.

e. Security system to be properly armed.

N.B. Reporting of damaged doors or broken windows is to be done by the Custodian or school office as soon as possible.

N.B. The security company must be advised when entering or leaving a school district building outside of regular scheduled shifts.

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SECTION 4 - FREQUENCY SCHEDULES

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SECTION 4 - TABLE OF CONTENTS

REFERENCE DESCRIPTION Page

A. CLASSROOMS, HOME ECONOMIC AND INDUSTRIAL SHOPS ............................... 4-2 B. WASHROOMS ....................................................................................................... 4-5 C. CORRIDOR ............................................................................................................ 4-7 D. CAFETERIA ............................................................................................................ 4-8 E. TEACHING KITCHEN ............................................................................................. 4-9 F. GYMNASIUM ...................................................................................................... 4-11 G. AUDITORIUM ..................................................................................................... 4-12 H. CUSTODIAL ROOMS ........................................................................................... 4-13 I. CUSTODIAL EQUIPMENT AND SUPPLIES ............................................................ 4-14 J. FACILITY EXTERIOR ............................................................................................. 4-15 K. STAIRWAYS ......................................................................................................... 4-16 L. SUPPLY STORAGE ............................................................................................... 4-17

LEGEND

D DAILY 2XW TWICE PER WEEK W ONCE PER WEEK 2XM EVERY 2ND WEEK M ONCE PER MONTH BP EACH BREAK PERIOD SB SUMMER BREAK

DEFINITIONS

WASH/DISINFECT .................................................. Wet wash complete using disinfectant solution

SPOT CLEAN ............................................ Remove visible soilage with wiper and cleaning solution

PROJECT ...................................................................... Complete wash, scrub, and buff all surfaces

WASH ......................................................................................... Wet wash with detergent solution

DESCALE ............................... Wash and scrub with acidic cleaning solution, rinse with clear water

CLEAN/DISINFECT................................................................... Spot clean with disinfectant solution

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A - FREQUENCY SCHEDULE - CLASSROOMS, HOME ECONOMICS ROOMS AND INDUSTRIAL EDUCATION SHOPS

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Classroom Waste Container

Empty Spot clean Wash

Desk/ Furniture Ledges/Sills/ Shelves

Dust Spot Clean Wash Project

Windows interior

Spot Clean As Required Wash

Sink/counter Wash Project

H/S Floors

Sweep/Dry

Spot Mop Mark Removal Damp Mop Wet Mop Buff Scrub Recoat Strip See Supervisor Auto Scrub

Carpet

Vacuum Spot Clean As Required Extract As Per Schedule

Pencil Sharpener

Empty Spot Clean Repair As Required

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FREQUENCY SCHEDULE - CLASSROOMS, HOME ECONOMICS ROOMS AND INDUSTRIAL EDUCATION (cont’d)

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Classroom Woodwork

Dust Spot Clean Wash

Chalk/White Boards

Clean Rail Dust Top Spot Clean As Required Wash

Lights & Light Fixtures

Replace/Wash As Required Project

High Cleaning Horizontal & Vertical Surfaces

Dust Spot Clean Project

Dispensers

Restock Spot Clean Wash

Walls/ Ceiling

Spot Clean Dust Project

Carpeted Walls Vacuum Spot Clean As Required

Telephones Dust Clean/Disinfect

Doors/ Switches

Spot Clean Wash

Vents/ Radiators

Dust Spot Clean As Required Project

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FREQUENCY SCHEDULE - CLASSROOMS, HOME ECONOMICS ROOMS AND INDUSTRIAL EDUCATION SHOPS (cont’d)

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Classroom Chalk Brushes Vacuum

Venetian Blinds

Dust Spot Clean Wash

Drapes, Curtains

Vacuum Spot Clean Dry Clean

Home Economics Room - same as classrooms with noted additions

Appliances, Outside Surfaces

Spot Clean Project

Sinks/Counters Project

Industrial Education Shop - same as classrooms with noted additions

Sawdust Bins Empty

Fountains Wash/Disinfect When Clear of Projects

Work Tables Spot Clean Wash When Clear

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B - FREQUENCY SCHEDULE - WASHROOMS

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Washroom Toilets/Urinals

Wash/Disinfect Descale

Sinks/Counters Benches

Wash/Disinfect Project

Partitions Wash/Disinfect Dust

Showers Wash/Disinfect Descale

Windows/ Mirrors

Spot Clean Wash

Horizontal/ Vertical Surfaces Woodwork, Ledges, etc.

Dust Spot Clean Wash/Disinfect

High Fixtures Vents

Dust Wash/Disinfect

Dispensers

Restock Spot Clean Wash/Disinfect

H/S Floors

Sweep Wet Mop Rinse Scrub

Waste Containers, Sanitary Disposal

Empty Wash/Disinfect Replace Liners

Floor Drains Rinse Scrub

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FREQUENCY SCHEDULE - WASHROOMS (cont’d)

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Washrooms Walls/Ceiling

Spot Clean Wash/Disinfect Dust

Lockers, Doors, Switches

Dust Clean/Disinfect Project

Exposed Pipes Plumbing Fixture - Chrome, Brass, Metal

Wash/Disinfect Buff Project

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C - FREQUENCY SCHEDULE - CORRIDORS

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Corridor

H/S Floor

Sweep/Dry

Damp Mop As Required Mark Removal Wet Mop Auto Scrub Buff Scrub Recoat Strip See Supervisor

Carpet Areas & Mats

Vacuum Spot Clean Extract As Per Schedule

Fountains Disinfect/Wash

Walls/Ceilings

Spot Clean Wash Dust

Lockers, Doors, Switches

Spot Clean Dust Wash

Windows Interior Glass, Mirrors

Spot Clean Wash As Required

Horizontal/ Vertical Surfaces Woodwork, Ledges, etc.

Dust Wash Spot Clean

Waste Containers

Empty Spot Clean Wash

Lights & Light Fixtures

Replace/Wash As Required Project

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D - FREQUENCY SCHEDULE - CAFETERIA

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Cafeteria Furniture Counters

Wash/Disinfect Project

H/S Floors

Sweep Damp Mop Mark Removal Auto Scrub Recoat Only as Required Strip See Supervisor

Windows/ Glass Mirrors

Spot Clean Wash As Required

Vents/Ducts

Dust Spot Clean As Required Wash Vacuum

Waste Containers

Empty Spot Clean Replace Liners As Required Wash

Walls/Ceilings

Dust Spot Clean Wash

High Cleaning Horizontal/ Vertical Surfaces

Spot Clean Dust Wash

Woodwork, Ledges, Sills, etc.

Spot Clean Dust Wash

Lights & Light Fixtures

Replace/Wash As Required Project

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E - FREQUENCY SCHEDULE - TEACHING KITCHEN

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Teaching Kitchen

Appliances Sides Only

Spot Clean Wash/Disinfect

Dispensers Restock Spot Clean Wash/Disinfect

Waste Containers

Empty Spot Clean Replace Liners As Required Wash/Disinfect

H/S Floors

Sweep Wet Mop Rinse Scrub

Walls/Ceilings Spot Clean Dust Wash

Lights & Light Fixtures

Replace/Wash As Required Project

Doors/Switches Clean/Disinfect Disinfect/Wash

Woodwork Ledges/Sills

Dust Spot Clean Wash/Disinfect

Anti-Slip Mats Sweep Wash Scrub As Required

High Cleaning Horizontal/ Vertical Surfaces

Dust Spot Clean Wash/Disinfect

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FREQUENCY SCHEDULE - TEACHING KITCHEN (cont’d)

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Teaching Kitchen

Sinks, Counters Metal Surfaces

Project Buff

Vents Spot Clean As Required Dust Wash/Disinfect

Appliance Hoods & Vents

Pressure Wash As Per Schedule

Windows, Glass Mirrors

Spot Clean Wash

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F - FREQUENCY SCHEDULE - GYMNASIUM

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Gymnasium Lights & Light Fixtures

Replace/Wash As Required Project

H/S Floors Tile/Lino Only

Dry Mop Spot Mop Damp Mop Wet Mop Auto Scrub Scrub Recoat

Walls/Doors Switches

Spot Clean Wash

Ceilings/Pipes Dust Wash

Vents Dust Spot Clean As Required Project

Waste Containers

Empty Spot Clean Wash

Wood Floors

Dry Mop Spot Mop Damp Mop Auto Scrub Scrub Recoat See Supervisor

Entrance Mats Vacuum Spot Clean

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G - FREQUENCY SCHEDULE - AUDITORIUM

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Auditorium Chairs

Vacuum/Spot

As Required Vacuum Extract As Per Schedule

Waste Containers

Empty Spot Clean Wash

Doors/Switches Spot Clean Wash

H/S Floor & Stage Stage (see Supervisor for instructions)

Sweep Spot Mop Damp Mop Scrub

Windows/ Mirrors/Glass

Spot Clean Wash As Required

Woodwork Ledges, Sills, etc.

Dust Spot Clean Wash

House Lights & Fixtures

Replace/Wash As Required Project

Carpet

Extract As Per Schedule Vacuum Spot Clean

Vents

Dust Spot Clean As Required Wash

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H - FREQUENCY SCHEDULE - CUSTODIAL ROOMS

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Custodial Rooms

Sink Wash Project

Storage Shelves

Spot Clean Dust Wash

Walls/Ceiling

Spot Clean Dust Wash

Furniture, Ledges, Woodwork

Spot Clean Dust Wash Project

Lights & Light Fixtures

Replace/Wash As Required Project

High Cleaning Horizontal/ Vertical Surfaces

Dust Spot Clean Wash

H/S Floors

Sweep/Dry Mop Damp Mop Wet Mop Scrub Recoat As Required Strip See Supervisor

Doors/Switches Spot Clean Wash

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I - FREQUENCY SCHEDULE - CUSTODIAL EQUIPMENT AND SUPPLIES

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Custodial Equipment and Supplies

Swing Buffer

Spot Clean Remove Pad

Project Inspect for

Bucket/Wringer

Spot Clean Project Inspect

Dry Mops

Vacuum Hang Up Project

Wet Mops

Wash/Rinse Wring Dry Hang Up

Chemicals WHMIS Label As Required Safe Storage

Vacuums M-1 & WVD-575

Empty Spot Clean Inspect Project

Custodial Garbage Cart

Empty Wash/Disinfect Spot Clean

Custodial Tools Rags, Scrapers, Spray Bottles, etc.

Wash Rinse Safe Storage

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J - FREQUENCY SCHEDULE - FACILITY EXTERIOR

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Facility Exterior

Windows

Spot Clean As Required Wash Board When Broken

Entrances Sweep Remove Debris

Covered Play Areas

Sweep Remove Debris

Entrance Waste Containers

Empty Spot Clean Wash

Entrance Lights Replace/Wash As Required

Walls Spot Clean As Required Remove Graffiti As Required

Flags Put Out Take In

Security Chains, Garbage Bins

Check/Lock

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K - FREQUENCY SCHEDULE - STAIRWAYS

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Stairways Walls, Ceilings

Dust Spot Clean Wash

Carpets/Mats

Vacuum Spot Clean Extract As Per Schedule

Windows, Glass Spot Clean Wash

H/S Floors Stair Treads Landings

Sweep Wet Mop Scrub

Hand Rails Wash

Ledges, Sills Woodwork Radiators

Dust Spot Clean Wash

Doors, Door Jambs, Switches

Spot Clean Wash

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L - FREQUENCY SCHEDULE - SUPPLY STORAGE

AREA FIXTURE PROCEDURE D 2XW W 2XM M BP SB

Supply Storage

Waste Containers

Empty Spot Clean Wash

High Cleaning Horizontal and Vertical Surfaces

Dust Spot Clean Project

Furniture Ledges/Sills Shelves Woodwork

Dust Spot Clean Wash Project

H/S Floors

Sweep/Dry Mop Spot Mop Wet Mop Project

Windows/Glass Spot Clean As Required Wash

Lights & Light Fixtures

Replace/Wash As Required Project

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SECTION 5 - CUSTODIAL PROCEDURES - TASK

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SECTION 5 - TABLE OF CONTENTS

DESCRIPTION Page

AUTOMATIC SCRUBBING OF HARD SURFACE FLOORS ................................................................ 5-2 CARPET CLEANING – CLEANMASTER 450 .................................................................................... 5-5 COMPUTER CLEANING ................................................................................................................. 5-7 DAMP MOPPING .......................................................................................................................... 5-9 DEGREASING KITCHEN FLOORS ................................................................................................. 5-10 DUST MOPPING ......................................................................................................................... 5-13 FLOOR FINISH APPLICATION ...................................................................................................... 5-15 FLOOR SCRUBBING .................................................................................................................... 5-18 HIGH SPEED FLOOR BUFFING .................................................................................................... 5-20 LIGHT CLEANING REPLACEMENT DISPOSAL .............................................................................. 5-21 PRESSURE WASHING GROUT FLOORS ....................................................................................... 5-23 STRIPPING RESILIENT FLOORS.................................................................................................... 5-25 TOILET, FIXTURE DISINFECTION ................................................................................................. 5-28 URINAL DISINFECTION ............................................................................................................... 5-29 VENETIAN BLINDS ...................................................................................................................... 5-30 WALL WASHING ......................................................................................................................... 5-32 WET MOPPING ........................................................................................................................... 5-34 WINDOW CLEANING .................................................................................................................. 5-36

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AUTOMATIC SCRUBBING OF HARD SURFACE FLOORS

STEP 1 - ASSEMBLE THE FOLLOWING EQUIPMENT: • AUTOMATIC SCRUBBER • MOP BUCKET AND WRINGER • 1 ½” FLEXIBLE SCRAPER • FLOOR PAD - RED (LIGHT/MEDIUM SCRUB)

- BLUE (MEDIUM/HEAVY SCRUB) - BLACK (HEAVY SCRUB)

• CLEAN/RINSE MOP • DRY MOP • EDGE BROOM • DUST PAN • DETERGENT • DOODLE BUG AND PAD • TRIGGER SPRAYER/RED PAD • RUBBER GLOVES/EYE PROTECTION • SHOE JACS • WET FLOOR CAUTION/BARRIER TAPE

STEP 2 - FILL SOLUTION TANK ON AUTOMATIC SCRUBBER WITH CLEAN COLD WATER

STEP 3 - FILL MOP BUCKET WITH CLEAN COLD WATER

STEP 4 - PUT ON RUBBER GLOVES AND EYE PROTECTION

STEP 5 - REFER TO M.S.D.S. - ADD DETERGENT SOLUTION TO SOLUTION TANK ACCORDING TO LABEL

DIRECTIONS: 1. LIGHT SCRUB 2. MEDIUM SCRUB 3. HEAVY SCRUB

STEP 6 - SWEEP EDGES AND CORNERS OF AREA. DUST MOP AREA AND REMOVE DEBRIS

STEP 7 - PLACE SHOE JACS OVER FOOTWEAR BEFORE WALKING ON WET SURFACES - PLACE SIGNAGE/BARRIER TAPE STEP 7A - FOR LIGHT SCRUBBING - SINGLE PASS

• PLUG ELECTRICAL CORD IN CONVENIENT RECEPTACLE • PUT SQUEEGEE DOWN ON FLOOR • TURN SOLUTION VALVE ON TO MEDIUM

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• LOWER DRIVE PAD DOWN ON FLOOR AND TURN SWITCH ON • WALK AT A CONSISTENT PACE, ENSURING THE MACHINE IS SCRUBBING

EFFECTIVELY • START SCRUBBING FROM THE SIDE THE MACHINE IS PLUGGED IN ON • DAMP MOP FLOOR AREA WITH COOL, CLEAR WATER IMMEDIATELY AFTER

SCRUBBING • DO NOT LET ANY SCRUBBING SOLUTION DRY ON FLOOR

STEP 7B - FOR MEDIUM/HEAVY SCRUBBING - DOUBLE PASS • PLUG ELECTRICAL CORD IN CONVENIENT RECEPTACLE • TURN SOLUTION VALVE ON TO MEDIUM • LOWER DRIVE PAD DOWN ON FLOOR AND TURN SWITCH ON • WALK AT A CONSISTENT PACE ENSURING MACHINE IS SCRUBBING

EFFECTIVELY • START SCRUBBING FROM THE SIDE THE MACHINE IS PLUGGED IN ON • 6 – 10’ FROM END OF PASS, TURN SOLUTION VALVE OFF • TURN MACHINE AT END OF AREA AND TURN SOLUTION VALVE ON • OVERLAP EACH PASS 3 TO 6 INCHES • WHEN COMPLETE AREA HAS BEEN SCRUBBED ONCE, START PROCEDURE

AGAIN; THIS TIME WITH SOLUTION ON LIGHT AND SQUEEGEE DOWN • RINSE FLOOR WITH CLEAN COOL WATER AND PICK UP WITH USING

SQUEEGEE ONLY; PAD IN UP POSITION AND TURNED OFF • DAMP MOP FLOOR AREA WITH COOL CLEAR WATER IMMEDIATELY AFTER

SCRUBBING • DO NOT LET ANY SCRUBBING SOLUTION DRY ON FLOOR

STEP 8 - CLEAN ALL EQUIPMENT

STEP 9 - CLEAN AUTOMATIC SCRUBBER • TAKE SQUEEGEE OFF OF THE MACHINE AND WASH COMPLETELY • RINSE VACUUM HOSE • EMPTY SOLUTION TANK AND RINSE • EMPTY RECOVERY TANK AND RINSE • REMOVE AND CLEAN DRIVE DISC AND PAD • HOSE OFF UNDER SIDE OF MACHINE WHERE POSSIBLE • WIPE DOWN CORD AND EXTERIOR OF MACHINE • REMEMBER TO LEAVE VACUUM TANK OPEN WHEN STORED OR REMOVE

RECOVERY TANK FROM MACHINE AND LET AIR DRY

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STEP 10 - INSPECT FLOOR AREA AND REMOVE ANY BLACK MARKS, ETC.

STEP 11 - BUFF FLOOR IF REQUIRED

SAFETY AND CLEANING TIPS:

• ALWAYS READ AND FOLLOW DIRECTIONS ON LABEL.

• REFER TO M.S.D.S. BEFORE USING PRODUCTS.

• WEAR RUBBER GLOVES AND EYE PROTECTION WHEN HANDLING CHEMICALS.

• ALWAYS PUT ‘WET FLOOR” SIGNS IN VISIBLE LOCATIONS.

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CARPET CLEANING - CLEANMASTER 450

STEP 1 - MOVE FURNITURE FROM AREA TO BE EXTRACTED - VACUUM AREA TO BE EXTRACTED - REMOVE GUM USING 10/4 GUM REMOVER

STEP 2 - READ AND FOLLOW LABEL DIRECTIONS FOR PRE-SPRAY DETERGENT

- REFER TO M.S.D.S. - FILL PUMP SPRAYER BOTTLE WITH WATER AND ADD PRE-SPRAY DETERGENT AS

PER LABEL DIRECTIONS - USING PRESSURE PUMP SPRAYER AND SOLUTION, PRE-SPRAY SPOTS AND STAINS - DO NOT OVER WET SPOTS AND STAINS - ALLOW SOLUTION TO REACT ON CARPET FOR 5-10 MINUTES

STEP 3 - FILL SOLUTION TANK WITH 20 LITRES OF WATER - ADD 113 GRAMS OF POWDERED CARPET CHEMICAL

STEP 4 - ATTACH SOLUTION HOSE TO EXTRACTOR AND WAND - ATTACH VACUUM HOSE TO EXTRACTOR AND WAND - MAKE SURE SWITCHES ARE IN OFF POSITION - ATTACH ELECTRICAL CORDS ON MACHINE - PLUG INTO TWO SEPARATE RECEPTABLES - PULL PIN INTO OUT POSITION ON FLOAT ASSEMBLY

STEP 5 - TURN SOLUTION SWITCH ON - USING WAND, PRE-SPRAY FULL CARPET AREA - NOTE: PUMP IS A DEMAND STYLE PUMP AND WILL TAKE SEVERAL SECONDS TO

PRIME

STEP 6 - TURN VACUUM SWITCHES ON - START FROM FAR SIDE OF ROOM - PLACE HEAD OF WAND ON CARPET - PULL SOLUTION LEVEL ON AND PULL WAND TOWARDS YOU - GO OVER AREA AGAIN WITH VACUUM ONLY TO REMOVE ALL GRAY WATER

SOLUTION - REPEAT PROCESS OVER ALL CARPET YOU WISH TO CLEAN

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STEP 7 - IF RECOVERY TANK IS FULL, THE VACUUM WILL BYPASS, MAKING A LOUDER SOUND. SHOULD THIS HAPPEN, TURN THE VACUUM MOTORS OFF

- ON THE FRONT OF THE EXTRACTOR THERE IS A BLACK DUMP VALVE. PLACE A BUCKET OR PAIL UNDER THE VALVE AND PULL UP ON THE HANDLE SLOWLY

- WHEN THE BUCKET/PAIL IS FULL, PUSH DOWN ON THE HANDLE TO CLOSE THE VALVE

- WHEN RECOVERY TANK IS EMPTY, RESTART THE EXTRACTOR AND COMPLETE AREA

STEP 8 - WHEN CARPET AREA IS COMPLETE, MACHINE MUST BE EMPTIED (TO EMPTY SOLUTION TANK, DISCONNECT VACUUM HOSE FROM WAND AND HOLD IT IN SOLUTION TANK. TURN VACUUM MOTOR ON. VACUUM WATER FROM TANK)

- TO EMPTY RECOVERY TANK SEE STEP 7 - RECOVERY TANK SHOULD BE RINSED OUT WITH FRESH WATER - REMOVE SOLUTION HOSE FROM MACHINE AND WAND - COIL UP SOLUTION HOSE AND CONNECT ENDS TOGETHER - FLUSH OUT VACUUM HOSE AND DRAIN - FLUSH OUT, CLEAN AND POLISH ALL EQUIPMENT AND RETURN ALL PARTS TO

STORAGE CASE

SAFETY PROCEDURES:

• ALWAYS WEAR DUST MASK WHEN HANDLING POWDERED CHEMICALS

• REFER TO M.S.D.S. BEFORE USING PRODUCTS FOR FIRST TIME

• EYE PROTECTION IS REQUIRED WHEN DILUTING CHEMICALS

• WHEN PRE-SPRAYING CARPET, WEAR DUST/MIST MASK

• RUBBER GLOVES MUST BE WORN WHEN WORKING WITH ANY CLEANING CHEMICAL

• NEVER STORE EQUIPMENT WHERE THERE IS ANY DANGER OF FREEZING

• USE CAUTION WHEN WALKING FROM DAMP CARPET SURFACE TO TILE SURFACE. YOUR SHOES WILL BE WET.

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COMPUTER CLEANING

AREAS OF CONCERN:

NO MOISTURE MAY ENTER COMPUTER, MONITOR OR KEYBOARD

• TO AVOID MOISTURE FROM ENTERING ABOVE, USE CLEAN CLOTH WIPERS.

• CLOTH WIPER MUST BE WRUNG OUT TO A DAMP/DRY CONDITION.

• DO NOT USE CLOTH WIPERS ON MONITOR SCREENS. CERTAIN TYPES OF SCREENS HAVE PROTECTIVE COATING ON THEM WHICH MAY BE SCRATCHED IF RUBBED.

• FOR MONITOR SCREENS USE A FEATHER OR WOOLY DUSTER AND GENTLY DUST THEM.

• KEYBOARDS CAN BE RENDERED INOPERATIVE BY THE INTRODUCTION OF MOISTURE UNDER THE KEYS. WHEN CLEANING KEYBOARDS, PLEASE ENSURE NO MOISTURE CAN BE WRUNG FROM CLOTH WIPER BEFORE LETTING WIPER COME IN CONTACT WITH SURFACE OF BOARD.

STEP 1 - ASSEMBLE THE FOLLOWING EQUIPMENT:

• 10 LITRE PAIL • CLEAN WIPERS (MINIMUM OF 2) • SMALL HAND/NAIL BRUSH • HAND PAD • WOOLY DUSTER • DETERGENT CLEANER • RUBBER GLOVES

STEP 2 - TURN POWER OFF ON MONITOR AND COMPUTER - USING DUSTER, DUST MONITOR, COMPUTER, KEYBOARD AND COUNTER (IN THAT

ORDER) - THE USE OF A DUST MASK IS ADVISED WHEN DUSTING - IF EQUIPMENT IS NOT DUSTED BEFORE DAMP CLEANING, THE DUST WILL CAUSE

STREAKS ON EQUIPMENT MAKING YOUR JOB MORE DIFFICULT

STEP 3 - READ AND FOLLOW LABEL DIRECTIONS ON CHEMICAL CONTAINER - REFER TO M.S.D.S. - MIX CLEANING SOLUTION AS PER LABEL FOR LIGHT CLEANING - RUBBER GLOVES MUST BE WORN - PLACE CLEAN WIPER IN SOLUTION AND ALLOW WIPER TO BECOME SATURATED

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- WRING WIPER OUT COMPLETELY SO IT IS ALMOST DRY - NO SOLUTION SHOULD DRIP FROM WIPER - STARTING WITH MONITOR, WIPE DOWN ALL SURFACES EXCEPT SCREEN AND

VENTS - A FINE HAND PAD OR NAIL BRUSH MAY BE USED IN CONJUNCTION WITH DAMP

WIPER FOR HEAVILY SOILED AREAS - DO NOT WET PAD OR BRUSH - AFTER DAMP CLEANING, DRY WIPE SURFACE WITH A CLEAN WIPER

STEP 4 - CLEAN ALL EQUIPMENT AND RETURN IT TO DUSTODIAL ROOM

SAFETY AND CLEANING TIPS:

• REFER TO M.S.D.S. BEFORE USING PRODUCTS

• ALWAYS WEAR GLOVES AND EYE PROTECTION WHEN POURING ON DILUTING CHEMICALS

• ALWAYS WEAR GLOVES WHEN WORKING WITH CHEMICAL SOLUTIONS

• DUST MASK SHOULD BE WORN WHEN DUSTING

• NEVER USE PAPER TOWEL TO WIPE SCREENS AS IT MAY SCRATCH

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DAMP MOPPING

STEP 1 - DUST MOP AREA (SEE DUST MOP PROCEDURES) - SWEEP EDGES AND CORNERS

STEP 2 - ASSEMBLE THE FOLLOWING EQUIPMENT: • WET MOP • BUCKET AND WRINGER • 1 ½” FLEXIBLE SCRAPER • RED FOOT PAD • WET FLOOR SIGN/BARRIER TAPE • SHOE JACS, NON-SLIP FOOTWEAR • DISINFECTANT CLEANER

STEP 3 - READ AND FOLLOW CHEMICAL LABEL DIRECTIONS - REFER TO M.S.D.S.

STEP 4 - FILL MOP BUCKET WITH 18 LITRES OF CLEAN, COOL WATER - ADD DISINFECTANT DETERGENT AS PER LABEL DIRECTIONS - SELECT APPROPRIATELY MARKED WET MOP - SOAK WET MOP IN CLEANING SOLUTION - WEAR NON-SLIP FOOTWEAR/SHOE JACS - PLACE WET FLOOR SIGN IN VISIBLE LOCATION

STEP 5 - WRING WET MOP OUT IN WRINGER UNTIL MOP IS DAMP - MOP SHOULD NOT BE DRIPPING ANY SOLUTION WHEN REMOVED FROM

WRINGER - CUT IN EDGES AND CORNERS - USING FIGURE 8 MOTION, MOVE MOP ACROSS SELECTED AREA - TURN MOP OVER FREQUENTLY - RINSE MOP IN SOLUTION FREQUENTLY TO ENSURE REMOVAL OF DIRT FROM

FLOOR AND MOP - USE RED FOOT PAD TO REMOVE BLACK MARKS/SCUFFS - USE PUTTY KNIFE TO REMOVE GUM, ETC. - IN CORNERS AND EDGES USE FOOT PAD, SCRAPER, MOP TO ENSURE ALL SOILAGE

IS REMOVED - CHANGE CLEANING SOLUTION IN MOP BUCKET WHEN SOLUTION APPEARS DIRTY

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STEP 6 - CLEAN EQUIPMENT: • RINSE, COMB, AND HANG WET MOP TO DRY • RINSE AND WIPE BUCKET AND WRINGER • RINSE AND WIPE ALL OTHER EQUIPMENT USED

SAFETY AND CLEANING TIPS:

• IF SOLUTION IS POOLING ON FLOOR, YOUR MOP IS TOO WET

• KEEP MOP OFF BASEBOARDS/WALLS/FURNITURE LEGS/BASES

• TURN MOP OVER AT LEAST 3 TIMES BETWEEN RINSES

• ALWAYS WEAR GLOVES

• DO NOT ALLOW EXCESS SOLUTION TO DRY ON FLOOR

• ALWAYS READ AND FOLLOW CHEMICAL LABEL DIRECTIONS

• REFER TO M.S.D.S. BEFORE USING PRODUCTS

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DEGREASING KITCHEN FLOORS

STEP 1 - ASSEMBLE THE FOLLOWING EQUIPMENT: • CHEMICAL FOAMER • HOSE • SCRUB BRUSH • WET MOP • FLOOR SQUEEGEE • DEGREASER • BUCKET AND WRINGER • BROOM • RUBBER GLOVES • SHOE JACS/NON-SLIP FOOTWEAR • EYE PROTECTION • FLOOR MACHINE • WET FLOOR CAUTION/BARRIER TAPE

STEP 2 - ENSURE PROPER DRAINAGE TO FLOOR DRAIN - IF DRAINS DO NOT WORK, ASSEMBLE WET VACUUM - SWEEP DEBRIS FROM FLOOR SURFACE

STEP 3 - WEAR GLOVES AND EYE PROTECTION - WEAR SHOE JACS/NON-SLIP FOOTWEAR - READ AND FOLLOW CHEMICAL LABEL INSTRUCTIONS - REFER TO M.S.D.S. - FILL FOAMER TANK WITH DEGREASER AND CLOSE SECURELY - ATTACH HOSE TO FOAMER SHUT OFF - TURN WATER ON, THEN WHILE POINTING FOAMER NOZZLE TOWARDS FLOOR

SURFACE, TURN FOAMER ON - FOAM DOWN FLOOR AND MATS. ALLOW CHEMICAL 5 MINUTES TO REACT - SCRUB FLOOR SURFACE AND MATS LIGHTLY WITH SCRUB BRUSH/BROOM/FLOOR

MACHINE - USING HOSE, RINSE CLEANING SOLUTION TOWARD DRAIN - USING FLOOR SQUEEGEE, SQUEEGEE FLOOR DRY

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STEP 4 - IF FLOOR DRAINS DO NOT WORK, OR NO DRAINS EXIST, THE CLEANING SOLUTION MUST BE WET VACUUMED UP

- THE FLOOR MUST THEN BE RINSED WITH CLEAR WATER AND RINSE MOP - PICK RINSE UP WITH WET VACUUM OR RINSE MOP - USE DEFOAMER IN WET VACUUM TO PREVENT FOAM-OVER

STEP 5 - CLEAN AND RETURN ALL EQUIPMENT TO CUSTODIAL ROOM - RINSE, COMB, AND HANG WET MOP TO DRY - RINSE AND CLEAN BUCKET AND WRINGER ASSEMBLY

SAFETY AND CLEANING TIPS:

• ALWAYS READ AND FOLLOW LABEL DIRECTIONS

• REFER TO M.S.D.S. BEFORE USING PRODUCTS

• ALWAYS WEAR PERSONAL SAFETY GEAR WHEN WORKING WITH CHEMICALS

• ALWAYS WEAR NON-SLIP FOOTWEAR IN WET AREAS

• ALWAYS GIVE THE CHEMICAL SOLUTION TIME TO DISSOLVE THE GREASE BEFORE SCRUBBING

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DUST MOPPING

STEP 1 - ASSEMBLE THE FOLLOWING EQUIPMENT: • 24” DRY MOP – CLASSROOMS • 36”/48” DRY MOP – CORRIDORS • 48” DRY MOP – GYMNASIUMS • BANNISTER BRUSH • CORN BROOM • 1 ½” FLEXIBLE SCRAPER • DUST MASK

STEP 2 - INSPECT AREA TO BE DUST MOPPED - SPOT MOP ANY FLUID SPILLS - PUT ON DUST MASK - SWEEP EDGES AND CORNERS WITH CORN BROOM

STEP 3 - LOP DRY MOP TO ENSURE YARN IS IN MOST EFFECTIVE POSITION - PLAN ROUTE TO BE MOPPED - KEEP DRY MOP HEAD ON FLOOR AT ALL TIMES

STEP 4 - CLASSROOM • USING ONE CONTINUOUS MOVEMENT, STARTING INSIDE THE DOOR, DUST

MOP FLOOR END TO END • LIFT DESK USING FREE HAND AND SWIVEL DRY MOP UNDER TO ENSURE

COMPLETE DIRT REMOVAL • SWIVEL DUST MOP AT EACH END OF ROOM TO START NEXT PASS • LOP MOP AFTER EACH ROTATION • COLLECT DIRT EITHER INSIDE OF DOOR OR IN CORRIDOR • PICK UP DIRT WITH BANNISTER BRUSH AND DUST PAN AND DEPOSIT IT IN

GARBAGE CART • INSPECT ROOM • AFTER COMPLETION OF ALL AREAS, VACUUM DRY MOP HEAD AND HANG UP

IN CUSTODIAL ROOM

STEP 5 - CORRIDORS AND GYMNASIUMS • USING ONE CONTINUOUS MOVEMENT, STARTING AT THE SIDE OF ONE END,

PUSH DUST MOP TOWARDS OTHER END • LOP MOP EVERY 30-50 FEET TO KEEP MOP EFFECTIVE • SWIVEL DRY MOP AT THE END OF EACH PASS AND RETURN

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• ENSURE YOU HAVE OVERLAPPED EACH PASS 2-4 INCHES • COLLECT DIRT IN AREAS AWAY FROM EDGES AND ENTRANCES • PICK UP DEBRIS IN DUST PAN AND DEPOSIT IT INTO THE GARBAGE CART • AFTER COMPLETION OF ALL AREAS, VACUUM DRY MOP HEAD AND HANG

DRY MOP UP IN CUSTODIAL ROOM

SAFETY AND CLEANING TIPS:

• LOP DRY MOP BY LIFTING HEAD 3-6 INCHES OFF FLOOR, THEN CAREFULLY RETURN MOP HEAD TO FLOOR SURFACE

• REMOVE GUM WITH PUTTY KNIFE AS YOU ARE DUST MOPPING THE AREAS

• NEVER PUSH DUST MOP OVER WET OR DAMP SURFACES

• WHEN SWEEPING LARGE AREAS LOP MOP FREQUENTLY TO AVOID INCOMPLETE PICK UP

• ENSURE DUST AND LITTER ARE REMOVED FROM CORNERS AND EDGES

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FLOOR FINISH APPLICATION

STEP 1 - FLOOR TO BE SCRUBBED, NEUTRALIZED, RINSED AND DRY PRIOR TO ANY FINISH APPLICATION

STEP 2 - ASSEMBLE THE FOLLOWING EQUIPMENT: • RUBBER GLOVES • SAFETY GOGGLES • NON-SLIP FOOTWEAR • FINE STRING MOP/FLOOR FINISH APPLICATOR • BUCKET AND WRINGER • FLOOR FINISH • BARRIER TAPE • WET FLOOR/CAUTION AREA CLOSED SIGN

STEP 3 - PLACE FINE STRING MOP OR APPLICATOR PAD IN COOL, CLEAN WATER FOR MINIMUM OF 20 MINUTES

- WRING WATER OUT OF MOP/PAD. IT SHOULD BE DAMP/DRY WITH NO WATER DRIPPING WHEN LIFTED

STEP 4 - READ AND FOLLOW CHEMICAL LABEL INSTRUCTIONS - REFER TO M.S.D.S. - PUT ON RUBBER GLOVES AND SAFETY GOGGLES - POUR FLOOR FINISH REQUIRED INTO A RINSED, CLEAN, DRY BUCKET OR

APPLICATOR. USE EYE AND HAND PROTECTION WHEN POURING - POUR ONLY ENOUGH FINISH INTO THE BUCKET THAT YOU ARE ABLE TO USE FOR

ONE COAT

STEP 5 - POST WET FLOOR/AREA CLOSED SIGNS IN VISIBLE LOCATIONS - CORDON AREA WITH BARRIER TAPE - WET THE MOP HEAD IN THE FINISH - WRING MOP HEAD OUT, SO THAT WHEN LIFTED, THE FINISHED DOES NOT DROP

FROM MOP HEAD - WRING OUT SLOWLY TO AVOID FOAMING OF FINISH - STARTING FROM THE FURTHEST CORNER OF THE AREA, AND STAYING A

MINIMUM OF 6” AWAY FROM BASEBOARD AND EDGES, APPLY A THIN COAT OF FINISH IN A CUT-IN PATTERN APPROXIMATLEY 6-9 FEET WIDE (SEE DIAGRAM)

- USING FIGURE 8 MOP STROKE APPLY THE FINISH TO THE AREA EVENLY - TURN MOP HEAD OFTEN AND RE-DIP IN FINISH WHEN MOP STARTS TO DRAG ON

SURFACE

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- CUT IN ADJOINING SECTION AND CONTINUE AS ABOVE USING THIN COATS - YOU MUST CUT IN EACH SECTION BEFORE THE ADJOINING SECTION SETS. IF NOT,

THE ACTION OF THE MOP ON THE DRYING FINISH WILL STREAK THE FINISH - IF A WHITE FILM IS FORMED IMMEDIATELY AS THE FINISH IS APPLIED, THEN TOO

MUCH IS BEING PUT DOWN. MOP/PAD SHOULD BE WRUNG OUT

STEP 6 - ALLOW 40 MINUTES DRYING TIME BETWEEN COATS TO AVOID STREAKING - FLOOR MUST BE DRY TO THE TOUCH BEFORE SECOND COAT IS APPLIED (NOT

TACKY) - LAST COAT OF FINISH SHOULD BE APPLIED THIN AND WALL TO WALL - FOR LARGE AREAS, FINISH COATS SHOULD ALTERNATE DIRECTION - THE LAST COAT MUST BE LAID PERPENDICULAR TO DIRECT SUNLIGHT

STEP 7 - DISCARD UNUSED FINISH. CLEAN AND RINSE MOP, BUCKET WRINGER - RINSE CLEAN, COMB AND HANG MOP TO DRY - CLEAN AND RINSE ALL EQUIPMENT

NOTE: IN MOST AREAS THREE COATS OF FINISH SHOULD BE SUFFICIENT TO GIVE A GOOD OVERALL APPEARANCE.

SAFETY AND CLEANING TIPS:

• BEFORE APPLYING FLOOR FINISH TO ANY FLOOR SURFACE, THE FLOOR MUST BE WET SCRUBBED, NEUTRALIZED, AND RINSED. THE FLOOR MUST ALSO BE DRY.

• THE FLOOR SURFACE SHOULD ALSO BE ABOVE 50 DEGREES FAHRENHEIT.

• THE FLOOR FINISH SHOULD ALWAYS BE STORED IN A HEATED AREA. FREEZING WILL SPOIL THE FINISH, CAUSING IT TO SEPARATE.

• FINISH MOPS SHOULD BE SOAKED IN CLEAR, COOL WATER THEN WRUNG OUT.

• DAMP/DRY BEFORE STARTING.

• A FINISH MOP MUST NOT BE USED IF IT HAS BEEN CONTAMINATED. FLOOR FINISH WILL SPOIL IF CONTAMINATED AND MAY NOT BOND TO THE FLOOR SURFACE.

• FLOOR FINISH IS SIMILAR TO A LATEX PAINT. THE THINNER A COAT, THE QUICKER IT DRIES AND THE HARDER IT CURES. IF THE FINISH IS APPLIED TOO THIN, THE FINISH WILL FLASH DRY AND THE FLOOR SURFACE WILL STREAK.

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• FLOOR FINISH REQUIRES A MINIMUM OF 5 MINUTES TO LEVEL AND A MINIMUM OF 40 MINUTES TO SET. IF A SECOND COAT OF FINISH IS APPLIED BEFORE THE FIRST COAT IS SET, THE FINISH WILL STREAK BOTH COATS. TO REPAIR THE STREAKING, THE COATS MUST BE SCRUBBED OFF AND THE JOB STARTED AGAIN.

• WHERE POSSIBLE, LINO SHOULD BE ALLOWED TO DRY FOR 12-24 HOURS BEFORE SEALING. BATTLESHIP LINO ABSORBS WATER AND SOLUTION INTO ITS PORES.

• SEALER WILL ADHERE BETTER TO THE FLOOR IF IT IS COMPLETELY DRY, NOT JUST SURFACE DRY. DO NOT APPLY FLOOR FINISH TO THE BASEBOARDS.

• ALWAYS WEAR GLOVES AND GOGGLES WHEN POURING FINISH.

• NEVER WALK OVER WET OR DRYING FINISH. YOU WILL LEAVE YOUR MARK IN A WAY YOU WILL NOT APPRECIATE. TO REMOVE FOOT MARKS, FLOOR WILL HAVE TO BE RESCRUBBED.

• REFER TO M.S.D.S. BEFORE USING PRODUCTS.

• FLOOR SURFACES WILL BE SLIPPERY WHEN WET. DO NOT WALK ON WET FINISH.

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FLOOR SCRUBBING

STEP 1 - CLEAN AREA TO BE SCRUBBED

STEP 2 - DUST MOP AREA (SEE DUST MOP PROCEDURES) - ENSURE CORNERS/EDGES ARE SWEPT - REMOVE GUM AND SURFACE DEBRIS

STEP 3 - ASSEMBLE THE FOLLOWING EQUIPMENT: • DESIGNATED WASH MOP • TWO BUCKETS AND WRINGER • WET FLOOR CAUTION/BARRIER TAPE • FLOOR SQUEEGEE • WET VACUUM • DESIGNATED RINSE MOP • FLOOR MACHINE • DOODLE BUG AND PAD • CLOTH WIPERS/RAGS • FLOOR PADS • DISINFECTANT CLEANER • RUBBER GLOVES AND EYE PROTECTION • PUTTY KNIFE • SHOE JACS

STEP 4 - READ AND FOLLOW CHEMICAL LABEL DIRECTIONS - REFER TO M.S.D.S. - WEAR RUBBER GLOVES AND EYE PROTECTION - FILL BOTH BUCKETS WITH CLEAN, COOL WATER - NOTE: ONE BUCKET RINSE, THE OTHER WASH - IN THE WASH BUCKET, ADD DISINFECTANT CLEANER AS PER LABEL DIRECTIONS - DIVIDE AREA INTO WORKABLE SECTIONS - WET MOP DISINFECTANT SOLUTION ONTO SECTION - ALLOW SOLUTION TO SIT ON FLOOR SECTION FOR 5 MINUTES - SELECT APPROPRIATE PAD:

RED - LIGHT SCRUB BLUE - MEDIUM SCRUB GREEN - HEAVY SCRUB

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STEP 5 - ATTACH PAD DRIVE DISC TO FLOOR MACHINE - ATTACH PAD TO DISC AND CENTRE PAD - ENSURE CORD IS UNPLUGGED AT MACHINE - SET MACHINE HANDLE TO APPROPRIATE HEIGHT AND LOCK INTO POSITION - PLUG SWING BUFFER CORD INTO WALL RECEPTACLE - PLUG SAFETY CONNECTION IN/SAFETY SWITCH ON - TO MOVE MACHINE TO THE RIGHT, RAISE HANDLE SLIGHTLY - TO MOVE MACHINE TO THE LEFT, LOWER HANDLE SLIGHTLY

STEP 6 - MACHINE SCRUB AREA - MACHINE SHOULD SWING OVER EACH AREA A MINIMUM OF 4 TIMES - OVERLAP EACH PASS 3-4”

STEP 7 - AFTER SCRUBBING SECTION, DOODLE BUG EDGES AND BASEBOARDS

STEP 8 - SQUEEGEE SCRUBBED SOLUTION OFF FIRST SECTION AND PICK UP WITH WET VACUUM

STEP 9 - USING RINSE MOP AND BUCKET, LAY RINSE SOLUTION ON FIRST - ENSURE BASEBOARDS, EDGES, CORNERS, AND WOODWORK ARE RINSED

STEP 10 - USING WASH MOP AND BUCKET, LAY WASH SOLUTION ONTO SECOND SECTION - ALLOW SOLUTION TO SIT 5 MINUTES

STEP 11 - SQUEEGEE RINSE SOLUTION OFF FIRST SECTION AND PICK UP WITH WET VACUUM

STEP 12 - DAMP MOP FIRST SECTION WITH CLEAR, COOL WATER

STEP 13 - USING ABOVE PROCEDURE, CONTINUE UNTIL AREA IS COMPLETED

STEP 14 - CLEAN ALL EQUIPMENT AND RETURN IT TO CUSTODIAL ROOM - RINSE CLEAN, COMB AND HANG WET MOPS TO DRY - CLEAN AND RINSE BUCKET AND WRINGER ASSEMBLIES - WIPE WITH CLEAN WIPER AND AIR DRY

SAFETY AND CLEANING TIPS:

• NEVER ALLOW WASH SOLUTION TO DRY ON FLOOR.

• ALWAYS WEAR NON-SLIP FOOTWEAR OR SHOE JACS.

• KEEP RINSE MOP CLEAN.

• ALWAYS READ AND FOLLOW LABEL DIRECTIONS

• REFER TO M.S.D.S. BEFORE USING PRODUCT.

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HIGH SPEED FLOOR BUFFING

STEP 1 - ASSEMBLE THE FOLLOWING EQUIPMENT: • SWINGER • PAD HOLDER • CLEAN FLOOR PAD (RED/BLUE) • FLOOR FINISH • DUST MASK

STEP 2 - WET MOP, OR SCRUB FLOOR (SEE FLOOR FINISH PROCEDURES)

STEP 3 - PLACE PAD HOLDER ONTO SWING BUFFER AND TURN TO TIGHTEN - PUT ON DUST MASK - SELECT PAD FOR FLOOR CONDITION: RED FOR REGULAR OR BLUE FOR HEAVY

MARKING - CENTRE PAD ONTO PAD HOLDER - STAND MACHINE ON PAD AND LOOSEN HANDLE - SET HANDLE TO APPROPRIATE HEIGHT, THEN TIGHTEN HANDLE - WITH SAFETY SWITCH/PLUG OFF, PLUG MACHINE CORD INTO WALL - HOLDING HANDLE GRIPS LOOSELY, TURN SAFETY SWITCH ON - ROTATE HANDLE GRIPS OR SQUEEZE TRIGGERS TO START MACHINE

STEP 4 - RAISE HANDLE TO MOVE MACHINE RIGHT - LOWER HANDLE TO MOVE MACHINE LEFT - OVERLAP EACH PASS 6 INCHES TO ENSURE FULL COVERAGE

STEP 5 - WHEN BUFFING IS COMPLETE REMOVE DRIVE DISC AND PAD FROM SWINGER - RINSE PAD OUT/BRUSH OFF DEBRIS/HANG TO DRY - WIPE OFF SWINGER

STEP 6 - DUST MOP FLOOR IF DUST IS EVIDENT

SAFETY AND CLEANING TIPS:

• TURN PAD OVER OFTEN AND CLEAN/BRUSH PAD.

• ALWAYS WET MOP/SCRUB FLOOR BEFORE BUFFING.

• DO NOT HEEL MACHINE.

• ALWAYS WEAR DUST MASK WHEN BUFFING FLOORS.

• DO NOT PERMIT OPERATING MACHINE TO REMAIN STATIONARY. IRREPARABLE DAMAGE TO FLOOR COVERING WILL RESULT.

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LIGHT CLEANING AND REPLACEMENT

STEP 1 - ASSEMBLE THE FOLLOWING EQUIPMENT: • WOODEN LADDER • REPLACEMENT TUBE/BULB • EYE PROTECTION • 10 LITRE PAIL • DUSTER • CLOTH WIPERS (2) • DISINFECTANT DETERGENT • RUBBER GLOVES • WHITE HAND PAD

STEP 2 - WEAR RUBBER GLOVES - READ PRODUCT M.S.D.S. - POUR 4-5 LITRE OF WATER INTO PAIL; ADD DISINFECTANT DETERGENT TO WATER

AS PER LABEL DIRECTIONS - PLACE 1 WIPER IN PAIL WITH SOLUTION - KEEP THE OTHER WIPER DRY - WEAR RUBBER GLOVES WHENEVER USING DETERGENT

STEP 3 - PLACE LADDER UNDER AND TO THE SIDE OF LIGHT FIXTURE - ENSURE LADDER IS LARGE ENOUGH FOR SAFE USE - TURN OFF POWER TO FIXTURE - DUST OUTSIDE OF FIXTURE - REMOVE COVER; ROTATE TUBE TO REMOVE - WEAR SAFETY EYE PROTECTION

STEP 4 - WRING WET WIPER OUT UNTIL IT IS DAMP/DRY - WASH FIXTURE INSIDE AND OUT WITH WIPER - WASH LENS WITH WIPER/WHITE HAND PAD - DRY AND BUFF FIXTURE AND LENS WITH DRY WIPER

STEP 5 - REPLACE LIGHT TUBES - REPLACE LENS/COVER - TURN ON POWER AND CHECK

STEP 6 - CLEAN ALL EQUIPMENT AND RETURN TO STORAGE - RINSE WIPERS AND HAND TO DRY

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STEP 7 - DISPOSE OF WASTE TUBES BY PLACING USED TUBES IN CASE MARKED “FOR DISPOSAL”

- WHEN CASE IF FULL: - TAPE END CLOSED - DISCARD INTO DUMPSTER - COVER CASE WITH DEBRIS - LOCK DUMPSTER

SAFETY AND CLEANING TIPS:

• DISINFECTANT DETERGENT CONTAINS AN ANTI-STATIC AGENT THAT HELPS LENSES REPEL DUST.

• DO NOT STAND ON TOP 2 STEPS OF LADDER.

• NEVER USE METAL LADDERS.

• CHECK LADDER CONDITION BEFORE USING.

• REFER TO M.S.D.S. BEFORE USING PRODUCTS.

• ALWAYS WEAR EYE PROTECTION WHEN WORKING ON OVERHEAD EQUIPMENT.

• ALWAYS WEAR GLOVES WHEN USING CLEANING SOLUTIONS.

• POWER MUST BE TURNED OFF BEFORE CLEANING FIXTURES.

• NEVER WORK UNDER LADDERS OR SCAFFOLDS.

• NOTE AND REPORT FIXTURES WHERE LEAKY BALLAST MAY BE EVIDENT

• REPORT INOPERABLE FIXTURES FOR REPAIR.

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PRESSURE WASHING GROUT FLOORS

STEP 1 - READ OPERATING INSTRUCTIONS FOR PRESSURE WASHER

STEP 2 - ASSEMBLE FOLLOWING EQUIPMENT: • EYE/FACE PROTECTION • RUBBER GLOVES • MIST MASK • PRESSURE WASHER • WATER HOSE AND CONNECTORS • DETERGENT CLEANER • DECK SCRUB • SPRAY GUN • SHOE JACS • WALK OFF MAT • WET FLOOR SIGNS

STEP 3 - WEAR SAFETY EQUIPMENT - PLACE WET FLOOR SIGNS - PLACE WALK OFF MAT OUTSIDE ENTRANCE OF ROOM - READ CHEMICAL LABEL AND M.S.D.S. - CHECK DRAIN TO ENSURE IT IS CLEAN - HOSE DOWN FLOOR SURFACE WITH HOT WATER - APPLY DETERGENT SOLUTION AS REQUIRED - USING DECK SCRUB, BRUSH FLOOR LIGHTLY TO DISPERSE DETERGENT EVENTLY

OVER GROUTING - ALLOW DETERGENT TO STAND FOR 15-20 MINUTES

STEP 4 - SET UP PRESSURE WASHER AS PER OPERATING INSTRUCTIONS - WORK PRESSURE WASHER FROM DOOR TOWARDS CENTRE OF ROOM - ALWAYS DIRECT JET ON ANGLE TOWARDS FLOOR - WORK FROM EDGES TO CENTRE DRAIN

STEP 5 - RINSE AREA FROM WALLS TO DRAIN. THIS WILL REMOVE LOOSENED DEBRIS - INSPECT AREA FOR COMPLETE DIRT REMOVAL

STEP 6 - REPEAT STEPS 3-5 IF ANY SOILAGE REMAINED ON GROUT

STEP 7 - CLEAN AND POLISH ALL EQUIPMENT AND RETURN IT TO CUSTODIAL ROOM

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SAFETY AND CLEANING TIPS:

• DO NOT POINT JET TOWARD ANY PERSON, ANIMAL, OR ELECTRICAL OUTLET OR DEVICE.

• DO NOT POINT JET TOWARDS SURFACES AT 90 DEGREE ANGLE. AT 90 DEGREES THE PRESSURE WILL DAMAGE SURFACES.

• A PRESSURE WASHER WORKS BEST IF USED AS A WATER CHISEL. A 45-60 DEGREE ANGLE IS OPTIMUM FOR DIRT REMOVAL.

• ALWAYS REFER TO PRODUCT M.S.D.S.

• ALWAYS WEAR CORRECT PERSONAL PROTECTIVE EQUIPMENT.

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STRIPPING RESILIENT FLOORS

STEP 1 - ASSEMBLE EQUIPMENT AND SUPPLIES

• EQUIPMENT REQUIRED: - FLOOR MACHINE - PAD HOLDER - BLACK STRIPPING PAD - WET VACUUM AND FILTRE - DIAL A JOB AND WAND - 3 MOP BUCKETS - 2 MOP WRINGERS - DOODLE BUG AND BLACK DOODLE BUG PAD - RUBBER GLOVES - SHOE JACS - EYE PROTECTION - ENTRANCE MATS - WET FLOOR CAUTION/BARRIER TAPE - FLOOR SQUEEGEE - CORN BROOM/BANNISTER BRUSH AND DUST PAN - 2-3 10 LITRE PAILS - WIPING CLOTHS - FLOOR SCRAPER - 1 1/2” FLEXIBLE SCRAPER - FANS FOR VENTILATION

• MOPS REQUIRED: - DRY MOP - STRIPPER MOP - 2 RINSE MOPS

• CHEMICALS REQUIRED: - STRIPPING SOLUTION - FLOOR NEUTRALIZER

STEP 2 - REMOVE FURNITURE FROM AREA TO BE STRIPPED

STEP 3 - SWEEP EDGES AND CORNERS WITH CORN BROOM OR BANNISTER BRUSH - DRY MOP AREA AND PICK UP DEBRIS

STEP 4 - PLACE ENTRANCE MATS AT ENDS OF AREA TO BE STRIPPED

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STEP 5 - READ M.S.D.S. ON STRIPPER AND NEUTRALIZER

STEP 6 - READ LABEL ON STRIPPER NEUTRALIZER

STEP 7 - FILL 2 MOP BUCKETS WITH CLEAR, COOL WATER

STEP 8 - ADD NEUTRALIZER TO ONE OF THE BUCKETS AND MARK

STEP 9 - FILL 10 LITRE PAILS: • 1 WITH COOL WATER • 1 WITH COOL WATER

STEP 10 - PROVIDE VENTILATION IN AREA TO BE STRIPPED

STEP 11 - PUT ON SAFETY GEAR AS RQUIRED (RUBBER GLOVES, EYE PROTECTION, SHOE JACS, ETC.)

- CAUTION: STRIPPING SOLUTIONS WILL CAUSE FLOOR FINISHED TO GEL ON FLOOR. USE CAUTION WHEN WORKING ON SLIPPERY SURFACES.

STEP 12 - FILL MOP BUCKET WITH WATER - ADD STRIPPER TO WATER

STEP 13 - PLACE WET FLOOR SIGNS IN VISIBLE LOCATION

STEP 14 - DIVIDE AREA INTO MANAGEABLE SECTIONS FOR SIZE OF CREW - ALWAYS PLAN TO START STRIPPING THE FURTHEST SECTION FROM THE WATER

SOURCE FIRST - PLACE RAGS UNDER ANY DOORS TO PREVENT LEAKAGE

STEP 15 - MOP STRIPPER IN SECTION, STARTING FROM FURTHEST CORNER - STRIPPER SHOULD BE LAID DOWN VERY WET

STEP 16 - ALLOW 7-10 MINUTES FOR STRIPPER TO GEL FINISH *NOTE - FLOOR SURFACE WILL BE VERY SLIPPERY

STEP 17 - REAPPLY STRIPPER TO SECTION

STEP 18 - ALLOW 7-10 MINUTES FOR STRIPPER TO WORK

STEP 19 - SCRUB FLOOR SECTION WITH FLOOR MACHINE AND BLACK PAD (DON’T RUSH) - ALWAYS MOVE FLOOR BUFFER IN FRONT TO REMOVE FINISH AND ENSURE A NON-

SLIP SURFACE TO WALK ON - ALLOW AT LEASE FOUR PASSES WITH BUFFER AND PAD TO ENSURE COMPLETE

REMOVAL

STEP 20 - APPLY WATER FROM MOP PAIL TO FLOOR FOLLOWING BEHIND FLOOR MACHINE (THIS ENSURES STRIPPER WILL NOT DRY ON SURFACE)

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STEP 21 - DOODLE BUG EDGES, CORNERS AND BASEBOARDS USING ABRASIVE PAD - USE SCRAPERS WHERE NECESSARY TO REMOVE BUILD-UP - REMOVE RAGS FROM DOORS; OPEN DOORS AND FEATHER EDGES USING DOODLE

BUG AND SCRAPERS

STEP 22 - PICK UP STRIPPER SOLUTION FROM FLOOR USING WET VACUUM AND FLOOR SQUEEGEES

STEP 23 - RINSE FLOOR WITH NEUTRALIZER SOLUTION IMMEDIATELY - *MOP BASEBOARDS WHILE APPLYING NEUTRALIZER SOLUTION TO ENSURE

REMOVAL OF STRIPPING SOLUTION - *DOODLE BUG BASEBOARDS WITH ABRASIVE PAD AND NEUTRALIZER SOLUTION - THIS WILL PREVENT NECESSITY TO CLEAN BASEBOARDS AFTER FINISH IS APPLIED

STEP 24 - PICK UP NEUTRALIZER SOLUTION WITH WET VACUUM/FLOOR SQUEEGEE AND IMMEDIATELY RINSE WITH CLEAR COOL WATER

- *MOP BASEBOARDS WITH RINSE SOLUTION

STEP 25 - PICK UP RINSE SOLUTION WITH WET VACUUM AND FLOOR SQUEEGEE - DAMP MOP AREA WITH CLEAR COOL WATER

STEP 26 - ALLOW FLOOR TO DRY AND INSPECT - IF FLOOR IS NOT COMPLETELY FREE OF OLD FINISH, RE-DO STEPS 12-25.

STEP 27 - CLEAN ALL EQUIPMENT, MOPS, ETC. AND RETURN TO STORAGE LOCATION

STEP 28 - SEE FLOOR FINISH PROCEDURES

SAFETY AND CLEANING TIPS:

• PROVIDE EFFICIENT VENTILATION.

• WEAR PERSONAL PROTECTIVE EQUIPMENT.

• REFER TO M.S.D.S. BEFORE USING PRODUCTS.

• READ AND FOLLOW INSTRUCTIONS.

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TOILET DISINFECTION

STEP 1 - ASSEMBLE FOLLOWING EQUIPMENT • DISINFECTANT DETERGENT • CLOTH WIPERS • HAND PAD • BOWL BRUSH • RUBBER GLOVES • EYE PROTECTION • 10 LITRE PAIL

STEP 2 - FILL 10 LITRE PAIL - READ CHEMICAL LABEL AND FOLLOW LABEL DIRECTIONS - READ M.S.D.S. - PUT ON RUBBER GLOVES AND EYE PROTECTION - ADD DISINFECTANT DETERGENT TO WATER (SEE LABEL FOR DISINFECTANT

DILUTION)

STEP 3 - WET DOWN SEAT, FLUSH VALVES, BOWL, TANK AND BASE WITH DISINFECTANT SOLUTION

- WET BRUSH WITH DISINFECTANT SOLUTION - SCRUB INTERIOR OF BOWL FROM UNDER RIM TOWARDS DRAIN - WITH HAND PAD SCRUB FLUSH VALVE, TANK, SEAT, EXTERIOR OF BOWL AND BASE - WIPE ALL EXTERIOR SURFACES WITH A CLEAN DAMP CLOTH WIPER

SAFETY CLEANING AND TIPS:

• REFER TO M.S.D.S. BEFORE USING PRODUCTS.

• ALWAYS WEAR RUBBER GLOVES.

• ALWAYS WEAR EYE PROTECTION WHEN POURING OR DISPENSING CHEMICALS.

• NEVER MIX DIFFERENT CHEMICALS.

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URINAL DISINFECTION

URINAL STAINS ARE A RESULT OF A BUILD UP, OR DEPOSIT OR MINERALS FROM THE WATER SYSTEM. THESE DEPOSITS ARE ALKALINE AND REQUIRE AN ACIDIC BASE CHEMICAL OR A VERY HIGH ALKALINE BASE CLEANER TO REMOVE THEM FROM THE URINAL SURFACES.

STEP 1 - ASSEMBLE THE FOLLOWING EQUIPMENT: • ACID BOWL CLEAN • HAND SCRUB PAD • EYE PROTECTION • RUBBER GLOVES • BOWL SCRUB BRUSH

STEP 2 - IF POSSIBLE, TURN WATER SUPPLY OFF AT TANK - PUT ON EYE PROTECTION AND GLOVES - READ ACID BOWL CLEANER DIRECTIONS - APPLY SMALL AMOUNT OF BOWL CLEANER TO BRUSH - BRUSH CLEANER ONTO URINAL SURFACES, ENSURING ALL INTERIOR SURFACES

HAVE BEEN COVERED - ALLOW 5-10 MINUTES FOR BOWL CLEANER TO BREAK DOWN STAINS - SCRUB URINAL WITH HAND PAD OR BRUSH - TURN WATER ON AND RINSE SURFACES - REPEAT PROCEDURE FOR HEAVILY STAINED AREAS

STEP 3 - CLEAN AND RETURN ALL EQUIPMENT TO CUSTODIAL ROOM

SAFETY AND CLEANING TIPS:

• NEVER MIX DIFFERENT CHEMICALS.

• AVOID USE OF ABRASIVE CLEANERS AS THEY WILL REMOVE THE SURFACE OF THE PORCELAIN.

• REFER TO M.S.D.S. BEFORE USING PRODUCTS.

• READ AND FOLLOW LABEL DIRECTIONS.

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VENETIAN BLINDS

A. DUSTING PROCEDURE

STEP 1 - ASSEMBLE FOLLOWING EQUIPMENT: • VACUUM AND DUSTER ATTACHMENT • HAND DUSTER • DUST/MIST MASK

STEP 2 - PUT ON DUST MASK - CLOSE BLINDS AND VACUUM, WITH DUSTER, BOTH SIDES - REVERSE BLINDS AND VACUUM BOTH SIDES - IF DUSTER ATTACHMENT IS NOT AVAILABLE USE HAND DUSTER AND ABOVE

PROCEDURE

NOTE: AVOID BENDING LOUVRES. THEY MAY BECOME DAMAGED WHEN BENT.

B. SPOT CLEANING PROCEDURE

NOTE: HIGH PH DETERGENTS MAY REMOVE COLOURING FROM THE LOUVRES. A HAND SOAP SOLUTION OF 1 PART HAND SOAP TO 80 PARTS WATER WILL BE SUFFICIENT TO SPOT CLEAN WITH.

NEVER USE AN ABRASIVE PAD OR CLEANER ON BLINDS, ABRASIVES WILL DAMAGE LOUVRE SURFACE.

ALWAYS DUST BLINDS BEFORE SPOT CLEANING.

STEP 1 - ASSEMBLE FOLLOWING EQUIPMENT: • SOFT CLOTH WIPERS • 10 LITRE PAIL • LIQUID HAND SOAP • RUBBER GLOVES

STEP 2 - READ AND FOLLOW DIRECTIONS ON LABEL - REFER TO M.S.D.S. ON CHEMICAL PRODUCTS - PUT ON RUBBER GLOVES - WET ONE CLOTH WIPER WITH CLEAR COOL WATER AND WRING DAMP/DRY - MIX CLEANING SOLUTION, AS PER ABOVE DIRECTIONS, IN 10 LITRE PAIL - WET ONE CLOTH WIPER IN CLEANING SOLUTION AND WRING DAMP DRY

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STEP 3 - GENTLY WIPE AFFECTED AREA OF BLIND WITH DETERGENT WIPER - USE CIRCULAR MOTION TO AVOID POSSIBLE SCRATCHING - GENTLY RINSE AREA CLEANED WITH CLEAN DAMP WIPER - ALLOW AREA TO AIR DRY

STEP 4 - CLEAN ALL EQUIPMENT

C. WASHING PROCEDURE

PLEASE CONTACT CUSTODIAL SUPERVISOR TO ARRANGE FOR PICK UP AND CLEANING. NOTE: FABRIC VENETIANS MUST BE SENT OUT FOR CLEANING - CONTACT MANAGER OF

FACILITY SERVICES FOR ARRANGEMENTS.

SAFETY AND CLEANING TIPS:

• ALWAYS READ LABEL AND FOLLOW DIRECTIONS.

• REFER TO M.S.D.S. BEFORE USING PRODUCTS.

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WALL WASHING

STEP 1 - ASSEMBLE EQUIPMENT • DUSTING TOOL • DOODLE BUG/WHITE PAD • DETERGENT CLEANER • 2 MOP BUCKETS AND WRINGERS OR WALL WASH PAILS • SHOE JACS • RUBBER GLOVES • EYE PROTECTION • CLEAN WIPERS

STEP 2 - DUST CEILING AND WALL - ALWAYS DUST WALLS FROM BOTTOM TO TOP TO PREVENT SMEARING.

STEP 3 - PUT ON PERSONAL SAFETY EQUIPMENT - REFER TO M.S.D.S.

STEP 4 - MIX DETERGENT CLEANER WITH CLEAR WATER IN ONE BUCKET AS PER LABEL DIRECTIONS

STEP 5 - SPOT TEST SOLUTION ON SMALL AREA OF SURFACE TO BE CLEANED TO ENSURE SOLUTION WILL REMOVE SOILAGE WITHOUT HARMING SURFACE

STEP 6 - FILL SECOND BUCKET WITH CLEAR COOL WATER

STEP 7 - APPLY CLEANING SOLUTION TO WALL STARTING IN THE BOTTOM LEFT HAND CORNER

- APPLY TO A MANAGEABLE AREA ONLY USING A SIDEWAYS MOTION

STEP 8 - RINSE AREA WITH CLEAN COOL WATER TAKING CARE TO STAY IN MANAGEABLE AREA

STEP 9 - REPEAT PROCESS CONTINUING ALONG WALL

STEP 10 - CLEAN BAR WIPES OR SPARE MOP MAY BE USED TO REMOVE EXCESS RINSE WATER FROM BOTTOM OF WALL

STEP 11 - MOP UP/VACUUM WATER FROM FLOOR

STEP 12 - CLEAN ALL EQUIPMENT AND RETURN IT TO CUSTODIAL STORAGE ROOM

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CLEANING AND SAFETY TIPS:

• NEVER APPLY CLEAR WATER TO DIRTY WALL.

• ALWAYS START FROM THE BOTTOM.

• ALWAYS DO MANAGEABLE SECTIONS.

• LIMIT AMOUNT OF CLEANING AND RINSE SOLUTION, “DON’T OVER WET”.

• ALWAYS RINSE ONLY AREA THAT HAS BEEN CLEANED.

• DO WALLS BEFORE FLOORS.

• WEAR SLIP RESISTANT FOOTWEAR.

• ALWAYS REMOVE EXCESS SOLUTION FROM FLOORS.

• WEAR EYE PROTECTION.

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WET MOPPING

STEP 1 - DUST MOP AREA (SEE DUST MOP PROCEDURES) - SWEEP CORNERS AND EDGES

STEP 2 - ASSEMBLE THE FOLLOWING EQUIPMENT: • WET MOP • BUCKET AND WRINGER • 1 ½” FLEXIBLE SCRAPER • RED SCRUB PAD • DISINFECTANT CLEANER • RUBBER GLOVES • EYE PROTECTION • SHOE JACS, SLIP RESISTANT FOOTWEAR • WET FLOOR CAUTION/BARRIER TAPE

STEP 3 - REFER TO CHEMICAL M.S.D.S. - READ CHEMICAL LABEL DIRECTIONS AND FOLLOW LABEL DIRECTIONS - PUT ON RUBBER GLOVES AND EYE PROTECTION - FILL MOP BUCKET WITH 4 GALLONS OF CLEAR COOL WATER - ADD DISINFECTANT CLEANER TO MOP BUCKET IN FOLLOWING DILUTION:

• 1 OZ. PER GALLON FOR CLASSOOOM/CORRIDOR • 2-3 OZ. PER GALLON FOR WASHROOM/CHANGEROOM

STEP 4 - PUT UP WET FLOOR SIGNS OR BARRIER TAPE

STEP 5 - SOAK MOP IN CLEANING SOLUTION, THEN WRING MOP OUT UNTIL WET MOP IS JUST BARELY DRIPPING

STEP 6 - CUT IN EDGES AND CORNERS WITH CLEANING SOLUTION THEN APPLY SOLUTION TO AREA USING FIGURE 8 MOP STROKES

- ALLOW SOLUTION TO STAND ON FLOOR FOR 3-5 MINUTES - KEEP HEEL OF MOP ON FLOOR WHEN APPLYING SOLUTION

STEP 7 - USING PUTTY KNIFE, REMOVE GUM, ETC. FROM FLOOR - USING RED FOOT PAD, REMOVE BLACK MARKS AND SCUFFS - NOTE ALONG BASEBOARDS AND CORNERS FOR SOILAGE BUILDUP

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STEP 8 - WRING WET MOP DRY AND PICK SOLUTION UP OFF FLOOR - USE BOTH SIDES OF MOP AND WRING SOLUTION FROM MOP FREQUENTLY - USING FIGURE 8 MOP STROKES, MOP AREA UNTIL FLOOR IS DAMP/DRY - KEEP HEEL OF MOP ON FLOOR

STEP 9 - IF RINSING IS REQUIRED, REPEAT STEPS 6-8 USING A SOLUTION OF CLEAR, COOL WATER

STEP 10 - CLEAN ALL EQUIPMENT WITH CLEAR WATER - RINSE, COMB AND HANG WET MOP TO DRY - RINSE AND CLEAN BUCKET AND WRINGER ASSEMBLY - WIPE WITH CLEAN WIPER AND AIR DRY

SAFETY AND CLEANING TIPS:

• CHANGE CLEANING SOLUTION FREQUENTLY.

• AVOID SPASHING SOLUTION ON BASEBOARDS AND WALLS.

• TURN MOP FREQUENTLY.

• DO NOT USE HOT WATER ON FINISHED FLOORS.

• ALLOW CLEANING SOLUTION TIME TO REACT WITH SOILAGE BEFORE PICKING IT UP.

• ALWAYS NEUTRALIZE AND RINSE FLOOR IF FINISH IS TO BE APPLIED OR STRONG CLEANING SOLUTION HAS BEEN USED.

• ALWAYS WEAR RUBBER GLOVES AND EYE PROTECTION WHEN POURING OR DISPENSING CHEMICALS.

• WEAR SHOE JACS OR NON-SLIP FOOTWEAR WHEN WALKING ON WET SURFACES.

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WINDOW CLEANING

LARGE WINDOWS

STEP 1 - ASSEMBLE THE FOLLOWING EQUIPMENT: • WINDOW SQUEEGEE • SPONGE/WHITE SCRUB PAD • CLEAN CLOTH WIPERS • 1 ½” FLEXIBLE SCRAPER • 10 LITRE PAIL • RUBBER GLOVES • EYE PROTECTION • PUT ON SAFETY EQUIPMENT

STEP 2 - FILL PAIL WITH 4-5 LITRES OF WATER AND 113 GRAMS OF WINDOW CLEANER - REFER TO M.S.D.S.

STEP 3 - APPLY SOLUTION TO WINDOW USING SPONGE/WHITE PAD - SCRUB AREAS WITH WHITE PAD AS REQUIRED - LIMIT AMOUNT OF SOLUTION YOU USE

STEP 4 - SQUEEGEE SOLUTION FROM WINDOW

STEP 5 - WIPE EXCESS WATER FROM SILL USING CLOTH WIPER

STEP 6 - INSPECT WORK

STEP 7 - CLEAN ALL EQUIPMENT AND RETURN IT TO CUSTODIAL ROOM

SMALL WINDOWS AND SPOT CLEANING

STEP 1 - ASSEMBLE THE FOLLOWING EQUIPMENT: • TRIGGER SPRAYER/WINDOW CLEANING SOLUTION • 1 ½” FLEXIBLE SCRAPER • CLOTH WIPER • EYE PROTECTION • RUBBER GLOVES

STEP 2 - USING SCRAPER, REMOVE TAPE AND DEBRIS - PUT ON SAFETY EQUIPMENT - REFER TO M.S.D.S. - DILUTE WINDOW CLEANER AS PER LABEL DIRECTIONS

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STEP 3 - SPRAY WINDOW CLEANER ONTO WINDOW

STEP 4 - USING CLOTH WIPER, CLEAN IN CIRCULAR MOTION UNTIL DRY

STEP 5 - BUFF, ENSURING NO FOGGING OR STREAKING

SAFETY AND CLEANING TIPS:

• NEVER CLEAN IN DIRECT SUNLIGHT OR HEAT.

• ALWAYS WIPE SQUEEGEE BLADE AFTER EACH PASS.

• NEVER USE ABRASIVES ON GLASS OR PLASTICS.

• ALL PURPOSE CLEANER MAY BE USED ON GLASS IN DILUTED FORM.

• NEVER USE ACID BASE CHEMICALS.

• NEVER LET SOLUTION DRY ON WINDOW.

• ALWAYS START SOLUTION FROM BOTTOM.

• ALWAYS START SQUEEGEE FROM TOP.

• A CLEAN, LINT FREE CLOTH WILL REMOVE MINOR STREAKS.

• REFER TO M.S.D.S. BEFORE USING PRODUCTS.

• USE EYE AND HAND PROTECTION WHEN DILUTING CHEMICALS.

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SECTION 6 - CUSTODIAL PROCEDURES - AREA

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SECTION 6 - TABLE OF CONTENTS

DESCRIPTION Page

AUDITORIUM ............................................................................................................................... 6-2 CAFETERIA .................................................................................................................................... 6-3 CHANGEROOM ............................................................................................................................. 6-4 CLASSROOM ................................................................................................................................. 6-6 CORRIDOR .................................................................................................................................... 6-8 CUSTODIAL ROOM ....................................................................................................................... 6-9 GYMNASIUM .............................................................................................................................. 6-10 INDUSTRIAL EDUCATION SHOP ................................................................................................. 6-11 KITCHEN ..................................................................................................................................... 6-12 STAIRWAY .................................................................................................................................. 6-13 WASHROOM .............................................................................................................................. 6-14

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AUDITORIUM

STEP 1 - ASSEMBLE FOLLOWING EQUIPMENT: • VACUUM • GARBAGE CART • DUST PAN AND BANNISTER BRUSH • CORN BROOM • CLOTH WIPERS • DUST MOP • TRIGGER SPRAYER C/W GLASS CLEANER • TRIGGER SPRAYER C/W DETERGENT SOLUTION • DUSTER

STEP 2 - EMPTY AND CLEAN WASTE CONTAINERS - PICK UP LARGE DEBRIS - SWEEP FLOOR AREA AND STAGE - *VACUUM SEATS AND CARPETS - DUST AND WIPE, WASH WOODWORK, LEDGES, SILLS, VENTS - *WASH, WIPE WINDOWS, GLASS, MIRRORS - *WASH, WIPE WALLS, CEILINGS, FURNITURE - *WASH, DUST LIGHTS - *REPLACE LIGHTS

STEP 3 - HARD SURFACE FLOORS (SEE PROCEDURE)

* - REFER TO FREQUENCY CHART

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CAFETERIA

STEP 1 - ASSEMBLE FOLLOWING EQUIPMENT: • DUST MASK • DUST PAN AND BANNISTER BRUSH • RUBBER GLOVES • EYE PROTECTION • SHOE JACS/SLIP RESISTANT FOOTWEAR • DUST MOP • GARBAGE CART/TRUCK • WASTE CONTAINER LINERS • CLOTH WIPERS • HAND SCRUB PAD/SCRAPER • 10 LITRE PAIL • DISINFECTANT DETERGENT • TRIGGER SPRAYER C/W DISINFECTANT DETERGENT SOLUTION • DUSTER • VACUUM

STEP 2 - PICK UP LARGE DEBRIS IN AREA - EMPTY AND CLEAN WASTE CONTAINERS - WASH/DISINFECT TABLES, BENCHES, AND COUNTERS - *WASH WINDOWS, GLASS, AND MIRRORS - *WASH, WIPE WALLS, WOODWORK LEDGES, SILLS, CEILINGS, LIGHTS - *DUST AREA - SWEEP FLOOR, CORNERS, EDGES - VACUUM/SWEEP MATTING - *REPLACE/LIGHTS

STEP 3 - *WET MOP/AUTO SCRUB FLOOR - *BUFF FLOOR

* - REFER TO FREQUENCY CHART

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CHANGEROOM

STEP 1 - ASSEMBLE FOLLOWING EQUIPMENT: • RUBBER GLOVES • EYE PROTECTION • WET FLOOR/CLOSED FOR MAINTENANCE SIGNS • 10 LITRE PAIL • CLOTH WIPERS • HAND PAD/BRUSH • TRIGGER SPRAYER C/W DISINFECTANT • TRIGGER SPRAYER C/W GLASS CLEANER • TOILET BRUSH • BROOM AND DUST PAN • GARBAGE CART • BOWL CLEANER • HAND SOAP • PAPER PRODUCTS

STEP 2 - REMOVE DEBRIS FROM FLOORS, WALLS, CEILINGS

- EMPTY WASTE CONTAINERS AND SANITARY NAPKIN DISPOSALS - WASH AND DISINFECT WASTE CONTAINERS - WASH, DISINFECT AND RELINE SANITARY NAPKIN DISPOSALS - FLUSH TOILETS AND URINALS - DUST, WASH VENTS - CLOSE AND LOCK WINDOWS - SWEEP FLOORS - WASH AND DISINFECT SINKS, COUNTERS AND BENCHES - WASH AND DISINFECT PARTITIONS - *WASH/DISINFECT/DESCALE SHOWERS (SEE PROCEDURE) - *WASH/DISINFECT/DESCALE URINALS (SEE PROCEDURE) - *WASH/DISINFECT/DESCALE TOILETS (SEE PROCEDURE) - DUST, WASH AND BUFF ALL EXPOSED PIPING - *POLISH MIRRORS, WINDOWS, WALLS, LEDGES, SILLS, WOODWORK - WASH/DISINFECT DOORS, DOOR JAMBS AND LIGHT SWITCHES - WASH/DISINFECT/RESTOCK DISPENSERS - *DUST, WASH LIGHTS - *REPLACE LIGHTS

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STEP 3 - WET MOP/DISINFECT FLOOR (SEE PROCEDURE) - RINSE FLOOR - RINSE OUT FLOOR DRAINS

* - REFER TO FREQUENCY CHART

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CLASSROOM

STEP 1 - ASSEMBLE FOLLOWING EQUIPMENT • RUBBER GLOVES • DUST MASK • GARBAGE CART WITH SPARE GARBAGE BAGS • CLOTH WIPERS • TRIGGER SPRAYER C/W DETERGENT • DUSTER • DUST MOP OR VACUUM • DUST PAN • BANNISTER BRUSH • HAND PAD • 10 LITRE PAIL

STEP 2 - WASH WINDOWS - DAMP WIPE WINDOW LEDGES - *WASH WINDOW LEDGES - CLOSE AND LOCK WINDOWS - CLOSE SHUTTERS - *DUST SHUTTER SLIDERS - PICK UP LARGE DEBRIS - NOTE LIGHTS FOR REPLACEMENT - EMPTY PENCIL SHARPENER AND WIPE CLEAN - NOTE PAPER SUPPLIES AND HAND SOAP REQUIREMENTS - EMPTY GARBAGE CONTAINERS AND WIPE CLEAN - *WASH GARBAGE CONTAINERS - WIPE CHALK RAILS - EXCHANGE CHALK BRUSHES IN NON CARPET AREAS - VACUUM CHALK BRUSHES IN CARPETED AREAS - DUST TOP OF CHALK BOARDS WITH DAMP WIPER ONCE PER WEEK - DUST LEDGES, SHELVES, WOODWORK - *HIGH DUST - USING TRIGGER SPRAYER, PRESPRAY FURNITURE THAT REQUIRES SPOT CLEANING.

PRE-SPRAY SINKS, TAPS AND COUNTERS - SWEEP EDGES AND CORNERS WITH BANNISTER BRUSH/BROOM - DUST MOP OR VACUUM FLOOR SURFACE (SEE PROCEDURE) - WASH AND DISINFECT DESK

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- WASH SINKS, TAPS AND COUNTERS - BUFF TAPS AND MIRRORS - SPOT WASH WALLS AND CABINETS - SPOT WASH DOORS, DOOR JAMBS AND LIGHT SWITCHES

STEP 3 - *SPOT MOP HARD SURFACE FLOORS (SEE SPOT MOP PROCEDURE) - *WET MOP FLOORS (SEE WET MOP PROCEDURE) - RESTOCK DISPENSERS

STEP 4 - CHANGE LIGHTS (SEE PROCEDURE)

- DO MINOR REPAIRS AS REQUIRED

* - REFER TO FREQUENCY CHART

SAFETY AND CLEANING TIPS:

• ALWAYS READ AND FOLLOW LABEL DIRECTIONS.

• REFER TO M.S.D.S. BEFORE USING PRODUCTS.

• ALWAYS WEAR PERSONAL SAFETY PROTECTION.

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CORRIDOR

STEP 1 - ASSEMBLE THE FOLLOWING EQUIPMENT: • CLOTH WIPERS • DUSTER • TRIGGER SPRAYER C/W DETERGENT SOLUTION • SOFT HAND PAD • GARBAGE CART • DUST PAN AND BANNISTER BRUSH • DUST MOP • VACUUM • RUBBER GLOVES • EYE PROTECTION • WET FLOOR CAUTION/BARRIER TAPE

STEP 2 - *EMPTY AND CLEAN WASTE CONTAINERS - PICK UP LARGE DEBRIS - *WIPE WALLS, LOCKERS, DOORS, LIGHT SWITCHES, CEILINGS - WASH AND DISINFECT FOUNTAINS - *DUST/SPOT CLEAN LEDGES, SILLS, WOODWORK - *SPOT WIPE INTERIOR WINDOWS, GLASS, MIRRORS - VACUUM CARPET AREAS AND MATS - DUST MOP FLOORS (SEE PROCEDURE) - *REPLACE AND CLEAN LIGHTS - WIPE CHALK RAILS - VACUUM CHALK RAILS

STEP 3 - *WET MOP/SCRUB HARD SURFACE FLOORS (SEE PROCEDURE)

* - REFER TO FREQUENCY CHART

SAFETY AND CLEANING TIPS:

• ALWAYS WEAR PERSONAL SAFETY EQUIPMENT WHEN WORKING WITH CLEANING CHEMICALS

• READ AND FOLLOW LABEL DIRECTIONS

• REFER TO M.S.D.S. BEFORE USING PRODUCTS

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CUSTODIAL ROOM

STEP 1 - VACUUM, COMB AND HANG DRY MOPS - RINSE, COMB, AND HANG WET MOPS - EMPTY, DUST, WIPE AND INSPECT VACUUM - *INSPECT ALL CHEMICAL SUPPLIES - WIPE, WASH ALL CUSTODIAL TOOLS - WIPE, WASH ALL CUSTODIAL EQUIPMENT - *WIPE, WASH GARBAGE CART - *WIPE, WASH STORAGE SHELVES AND ARRANGE SUPPLIES - *WIPE, WASH FURNITURE, LEDGES, WOODWORK - *WIPE, WASH WALLS AND CEILING - *SWEEP, WASH AND POLISH FLOOR - *WIPE, WASH DOOR, DOOR JAMB, AND SWITCHES - WIPE, WASH BUCKET AND WRINGER - *WIPE, WASH SINK AND COUNTER

* - REFER TO FREQUENCY CHART

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GYMNASIUM

STEP 1 - ASSEMBLE THE FOLLOWING EQUIPMENT: • CLOTH WIPERS • DUSTER • TRIGGER SPRAYER C/W DETERGENT SOLUTION • SOFT HAND PAD • GARBAGE CART • DUST PAN AND BANNISTER BRUSH • DUST MOP • VACUUM • RUBBER GLOVES • EYE PROTECTION • WET FLOOR CAUTION/BARRIER TAPE

STEP 2 - *EMPTY AND CLEAN WASTE CONTAINERS - PICK UP LARGE DEBRIS - *WIPE WALLS, LOCKERS, DOORS, LIGHT SWITCHES, CEILINGS - WASH AND DISINFECT FOUNTAINS - *DUST/SPOT CLEAN LEDGES, SILLS, WOODWORK - *SPOT WIPE INTERIOR WINDOWS, GLASS, MIRRORS - VACUUM CARPET AREAS AND MATS - DUST MOP FLOORS (SEE PROCEDURE) - *REPLACE AND CLEAN LIGHTS - WIPE CHALK RAILS - VACUUM CHALK RAILS

STEP 3 - *WET MOP/SCRUB HARD SURFACE FLOORS (SEE PROCEDURE)

* - REFER TO FREQUENCY CHART

SAFETY AND CLEANING TIPS:

• ALWAYS WEAR PERSONAL SAFETY EQUIPMENT WHEN WORKING WITH CLEANING CHEMICALS.

• READ AND FOLLOW LABEL DIRECTIONS.

• REFER TO M.S.D.S. BEFORE USING PRODUCTS.

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INDUSTRIAL EDUCATION SHOP

STEP 1 - ASSEMBLE FOLLOWING EQUIPMENT: • GARBAGE CART • DUST PAN AND BANNISTER BRUSH • BROOM • TRIGGER SPRAYER C/W DETERGENT SOLUTION • TRIGGER SPRAYER C/W GLASS CLEANER • CLOTH WIPERS • HAND SCRUB PAD/BRUSH • 10 LITRE PAIL • DUSTER • TANK VACUUM

STEP 2 - PICK UP LARGE DEBRIS - EMPTY WASTE CONTAINERS - *WIPE AND WASH WALLS, CEILING - *DUST AND WASH VENTS - *DUST AND WIPE LEDGES, SILLS, WOODWORK - *WIPE AND WASH FURNITURE - WASH AND DISINFECT SINKS, COUNTERS, AND DISPENSERS - RESTOCK DISPENSERS - WIPE DOORS, DOOR JAMBS, AND SWITCHES - *DUST AND WASH LIGHTS - *WASH WINDOWS, GLASS, AND MIRRORS - VACUUM CHALK BRUSHES - WIPE AND DUST CHALK RAILS - *REPLACE LIGHTS

STEP 3 - *WASH AND DISINFECT HARD SURFACE FLOORS

* - REFER TO FREQUENCY CHARTS

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KITCHEN

STEP 1 - ASSEMBLE FOLLOWING EQUIPMENT: • GARBAGE CART/TRUCK • RUBBER GLOVES • EYE PROTECTION • SHOE JACS • WET FLOOR CAUTION/BARRIER TAPE • DISINFECTANT DETERGENT • 10 LITRE PAIL • HAND BRUSH/SCRUB PAD • TRIGGER SPRAYER C/W DISINFECTANT SOLUTION • NYLON BRISTLE BROOM • DUST PAN AND BRUSH • WIPER CLOTHS

STEP 2 - EMPTY AND WASH WASTE CONTAINERS - SWEEP FLOOR, CORNERS, EDGES - WASH AND RESTOCK DISPENSERS - WASH WINDOWS, GLASS, MIRRORS - WIPE, WASH WALLS, CEILINGS, WOODWORK, LEDGES, SILLS - *DUST, WASH LIGHTS - *WIPE, WASH APPLIANCE SIDES - WIPE, WASH AND DISINFECT DOORS, DOOR JAMBS, SWITCHES - *DUST - *DUST, WASH AND CLEAN VENTS - *REPLACE LIGHTS

STEP 3 - WASH/DEGREASE FLOORS AND MATTING (SEE PROCEDURE)

* - REFER TO FREQUENCY CHARTS

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STAIRWAY

STEP 1 - ASSEMBLE FOLLOWING EQUIPMENT: • GARBAGE CART • BROOM • VACUUM • DUST PAN AND BANNISTER BRUSH • CLOTH WIPERS • TRIGGER SPRAYER C/W DETERGENT SOLUTION • TRIGGER SPRAYER C/W GLASS CLEANER • WHITE HAND SCRUB PAD • WET FLOOR CAUTION/BARRIER TAPE • RUBBER GLOVES • EYE PROTECTION

STEP 2 - REMOVE LARGE DEBRIS - *WIPE, WASH WALLS AND CEILINGS - *DUST AND CLEAN WOODWORK, LEDGES, SILLS, ETC. - *WASH WINDOWS, GLASS - SWEEP STAIRS AND LANDINGS - *WIPE, WASH DOORS, DOOR JAMBS, SWITCHES, HAND RAILS - *DUST AND WASH AND REPLACE LIGHTS - VACUUM AND SPOT CLEAN CARPETS AND MATS - DUST AND WASH LIGHTS - REPLACE LIGHTS

STEP 3 - WET MOP STAIRS AND LANDINGS (SEE PROCEDURE) - *SCRUB STAIRS AND LANDINGS (SEE PROCEDURE)

* - REFER TO FREQUENCY CHARTS

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WASHROOM

STEP 1 - ASSEMBLE FOLLOWING EQUIPMENT: • RUBBER GLOVES • EYE PROTECTION • WET FLOOR/CLOSED FOR MAINTENANCE SIGNS • 10 LITRE PAIL • CLOTH WIPERS • HAND PAD/BRUSH • TRIGGER SPRAYER C/W DISINFECTANT • TRIGGER SPRAYER C/W GLASS CLEANER • TOILET BRUSH • BROOM AND DUST PAN • GARBAGE CART • BOWL CLEANER • HAND SOAP • PAPER PRODUCTS

STEP 2 - REMOVE DEBRIS FROM FLOORS, WALLS, CEILINGS - EMPTY WASTE CONTAINERS AND SANITARY NAPKIN DISPOSALS - WASH AND DISINFECT WASTE CONTAINERS - WASH, DISINFECT AND RELINE SANITARY NAPKIN DISPOSALS - FLUSH TOILETS AND URINALS - DUST, WASH VENTS - CLOSE AND LOCK WINDOWS - SWEEP FLOORS - WASH AND DISINFECT SINKS, COUNTERS AND BENCHES - WASH AND DISINFECT PARTITIONS - *WASH/DISINFECT/DESCALE SHOWERS (SEE PROCEDURE) - *WASH/DISINFECT/DESCALE URINALS (SEE PROCEDURE) - *WASH/DISINFECT/DESCALE TOILETS (SEE PROCEDURE) - DUST, WASH AND BUFF ALL EXPOSED PIPING - *POLISH MIRRORS, WINDOWS, WALLS, LEDGES, SILLS, WOODWORK - WASH/DISINFECT DOORS, DOOR JAMBS AND LIGHT SWITCHES - WASH/DISINFECT/RESTOCK DISPENSERS - *DUST, WASH LIGHTS - *REPLACE LIGHTS

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STEP 3 - WET MOP/DISINFECT FLOOR (SEE PROCEDURE) - RINSE FLOOR - RINSE OUT FLOOR DRAINS

* - REFER TO FREQUENCY CHARTS

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SECTION 7 - SCHOOL DISTRICT SITES

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SECTION 7 - TABLE OF CONTENTS

DESCRIPTION Page

SITE ADDRESSES & CONTACTS ..................................................................................................... 7-2 LISTING OF FOREMEN & LEADHANDS ......................................................................................... 7-3 DIRECTIONS TO DISTRICT SITES ................................................................................................... 7-4 LEGEND OF SITE CODES & NUMBERS ........................................................................................ 7-15 DISTRICT FACILITIES MAPS ......................................................................................................... 7-16

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SITE ADDRESSES & CONTACTS

(Insert latest District list)

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LISTING OF FOREMEN & LEADHANDS

(Insert latest Facility Services list)

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DIRECTIONS TO DISTRICT SITES

ELEMENTARY SCHOOLS

1. ANNIEVILLE 604-588-1204 9240 112 Street, North Delta

a) From east: Take Scott Road (120th Street) to 90th Avenue. Head west on 90th Avenue, then turn right onto 112th Street. The school is on the right side, 3 blocks north, just before 92A Avenue.

b) From west: Take River Road or Highway 17 and turn right onto Highway 91 Connector. Turn left at Nordel Way (west) before crossing Highway 91, then turn right onto River Road. Turn right onto 90th Avenue then turn left onto 112th Street. The school is located on the right side.

2. BEACH GROVE 604-943-0108 5955 17A Avenue, Tsawwassen

Take Highway 17 south to the 56th Street intersection. Turn left onto 56th Street then turn left onto 16th Avenue. Turn left onto Farrell Crescent and continue to the end of the street. The school is located directly across 17A Avenue.

3. BROOKE 604-588-1744 8718 Delwood Drive, North Delta

a) From east: Take Scott Road to 84th Avenue. Head west on 84th Avenue and turn right onto Brooke Road. Cross Nordel Way and turn left onto Dunlop Road. Turn right onto Delwood Drive. The school is located on the right side.

b) From west: Take River Road or Highway 17 and turn right onto Highway 91 Connector. Turn left at Nordel Way (west) before crossing Highway 91, then turn right onto River Road. Proceed under the Alex Fraser Bridge and turn right onto Delwood Drive and continue for 0.5 km. The school is located on the left side.

4. CHALMERS 604-594-5437 11315 75 Avenue, North Delta

a) From east: Take Scott Road (120th Street) to 72nd Avenue. Head west on 72nd Avenue then turn right onto 113th Street and continue to the end of street. The school is located directly across 75th Avenue.

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b) From west: Take Ladner Trunk Road (Highway 10) east and turn left onto Highway 91 (north). Take Highway 91 to the 72nd Avenue intersection and turn right onto 72nd Avenue. Turn left onto 113th Street and continue to the end of street. The school is located directly across 75th Avenue.

5. CLIFF DRIVE 604-943-2244 5025 12 Avenue, Tsawwassen

Take Highway 17 south to the 52nd Street intersection. Turn left onto 52nd Street and continue to 12th Avenue. Turn right onto 12th Avenue then turn right onto Cliff Drive. The school is located on the right side.

6. COUGAR CANYON 604-591-8676 11664 Lyon Road, North Delta

a) From east: Take Scott Road (120th Street) to Wade Road. Turn onto Wade Road (west) and then turn right onto Nicholson Road. Turn left onto Lyon Road and continue for 0.3 km. The school is located on the left side.

b) From west: Take Ladner Trunk Road (Highway 10) to 104th Street. Turn left onto 104th Street and continue until it turns east to become 64th Avenue. Cross Highway 91, turn left onto Lyon Road and continue for 2.5 km. The school is located on the right side.

7. DEVON GARDENS 604-581-6185 8884 Russell Drive, North Delta

a) From east: Take Scott Road (120th Street) to Nordel Way. Head west on Nordel Way and turn right onto Shepherd Way. Turn right onto Patricia Drive then turn left onto Russell Drive. The school is located on the right side.

b) From west: Take River Road or Highway 17 and turn right onto Highway 91 Connector. Turn left at Nordel Way (west) before crossing Highway 91, then turn right onto River Road. Proceed under the Alex Fraser Bridge and turn right onto Russell Drive. The school is located on the left side.

8. ENGLISH BLUFF 604-943-0201 402 English Bluff Road, Tsawwassen

Take Highway 17 south to the 52nd Street intersection. Turn left onto 52nd Street and continue to 12th Avenue. Turn right onto 12th Avenue and then turn left onto English Bluff Road. Continue south to mid-point of 5th and 4th Avenues. Turn left at the school access road (the school sign is visible on the left side of English Bluff Road). The school is located at the end of the access road.

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9. GIBSON 604-594-7588 11451 90 Avenue, North Delta

a) From east: Take Scott Road (120th Street) to 90th Avenue. Head west on 90th Avenue and cross 116th Street. The school is located on the right side.

b) From west: Take River Road or Highway 17 and turn right onto Highway 91 Connector. Stay right onto Nordel Way (east), cross Highway 91 and continue up hill to 112th Street. Turn left onto 112th Street then turn right onto 90th Avenue. The school is located on the left side.

10. GRAY 604-594-2474 10855 80 Avenue, North Delta

a) From east: Take Scott Road (120th Street) to 80th Avenue. Head west on 80th Avenue across 116th and 112th Streets to just before 108th Street. The school is located on the right side.

b) From west: Take Ladner Trunk Road (Highway 10) east and turn left onto Highway 91 (north). Take Highway 91 to the 72nd Avenue intersection and turn right onto 72nd Avenue. Turn left onto 112th Street then turn left onto 80th Avenue. The school is located on the right side.

11 HAWTHORNE 604-946-7601 5160 Central Avenue, Ladner

From the east, take Ladner Trunk Road (Highway 10) or from the north or south, take Highway 17A to the intersection of Ladner Trunk Road and Highway 17A. Take Ladner Trunk Road west, turn right onto Linden Drive and then turn right onto Central Avenue. Turn right on the Central Avenue access to the school approximately 0.25 km north.

12. HEATH 604-596-1508 11364 72 Avenue, North Delta

a) From east: Take Scott Road (120th Street) to 72nd Avenue. Head west on 72nd Avenue to just before 113th Street. The school is located on the left side.

b) From west: Take Ladner Trunk Road (Highway 10) east and turn left onto Highway 91 (north). Take Highway 91 to the 72nd Avenue intersection and turn right onto 72nd Avenue. Proceed to just past 113th Street. The school is located on the right side.

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13 HELLINGS 604-596-1701 11655 86 Avenue, North Delta

a) From east: Take Scott Road (120th Street) to 86th Avenue. Head west on 86th Avenue to just past 117A Street and turn right onto the school access road. The school is located at the end of the access road.

b) From west: Take River Road or Highway 17 and turn right onto Highway 91 Connector. Stay right onto Nordel Way (east), cross Highway 91 and continue up hill to 116th Street. Turn left onto 116th Street, then turn right onto 86th Avenue and then turn left onto the school access road. The school is located at the end of the access road.

14. HOLLY 604-946-0218 4625 62 Street, Ladner

a) From east: Take Ladner Trunk Road (Highway 10) to 62nd Street. Turn left onto 62nd Street and continue past Holly Park Drive. The school is located on the right side.

b) From north or south: Take Highway 17A to the intersection of Ladner Trunk Road and Highway 17A. Take Ladner Trunk Road east, turn right onto 62nd Street and continue past Holly Park Drive. The school is located on the right side.

15. JARVIS 604-594-3484 7670 118 Street, North Delta

a) From east: Take Scott Road (120th Street) to 75A Avenue. Head west on 75A Avenue and turn right onto 118th Street. The school is located on the right side.

b) From west: Take Ladner Trunk Road (Highway 10) east and turn left onto Highway 91 (north). Take Highway 91 to the 72nd Avenue intersection and turn right onto 72nd Avenue. Turn left onto 116th Street, then turn right onto 75A Avenue and then turn left onto 118th Street. The school is located on the right side.

16. LADNER 604-946-4158 5016 44 Avenue, Ladner

From the east, take Ladner Trunk Road (Highway 10) or from the north or south, take Highway 17A to the intersection of Ladner Trunk Road and Highway 17A. Take Ladner Trunk Road west to the intersection with Arthur Drive/Elliott Street. Turn left onto Arthur Drive (south), then turn right onto 44th Avenue. The school is located just past 50th Street, on the left side.

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17. MCCLOSKEY 604-596-9554 11531 80 Avenue, North Delta

a) From east: Take Scott Road (120th Street) to 80th Avenue. Head west on 80th Avenue, crossing 116th Street. The school is located on the right side.

b) From west: Take Ladner Trunk Road (Highway 10) east and turn left onto Highway 91 (north). Take Highway 91 to the 72nd Avenue intersection and turn right onto 72nd Avenue. Turn left onto 112th Street then turn right onto 80th Avenue. The school is located on the left side just before 116th Street.

18. NEILSON GROVE 604-940-4468 5500 Admiral Boulevard, Ladner

From the east, take Ladner Trunk Road (Highway 10) or from the north or south, take Highway 17A to the intersection of Ladner Trunk Road and Highway 17A. Take Ladner Trunk Road west to 57th Street. Turn right onto 57th Street then turn left onto 52nd Avenue/Crescent Drive. Stay right onto Crescent Drive until the roundabout and take the first exit onto Westminster Avenue (north). At the intersection with River Road, turn left onto Admiral Boulevard. The school is located on the right side.

19. PEBBLE HILL 604-943-0228 246 52A Street, Tsawwassen

Take Highway 17 south to the 56th Street intersection. Turn left onto 56th Street and continue to 4th Avenue. Turn right on to 4th Avenue then turn left onto 52A Street. The school is located on the left side, just past 3rd Avenue.

20. PINEWOOD 604-590-3357 11777 Pinewood Drive, North Delta

a) From east: Take Scott Road (120th Street) to 64th Avenue. Head west on 64th Avenue, turn left onto Sunwood Drive and then turn right onto Pinewood Drive. The school is located on the right side.

b) From west: Take Ladner Trunk Road (Highway 10) to 104th Street. Turn left onto 104th Street and continue until it turns east to become 64th Avenue. Cross Highway 91 and continue east on 64th Avenue (becomes Kittson Parkway, then 64th Avenue again) to Sunwood Drive. Turn right onto Sunwood Drive and then turn right onto Pinewood Drive. The school is located on the right side.

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21. PORT GUICHON 604-946-0321 4381 46A Street, Ladner

From the east, take Ladner Trunk Road (Highway 10) or from the north or south, take Highway 17A to the intersection of Ladner Trunk Road and Highway 17A. Take Ladner Trunk Road west to the intersection of Arthur Drive/Elliott Street where it becomes 47A Avenue. Continue on 47A Avenue until it veers left to become River Road West and then turn left onto 46A Street (south). The school is located on the right side, just before the chicane in the road.

22. RICHARDSON 604-596-7481 11339 83 Avenue, North Delta

a) From east: Take Scott Road (120th Street) to 82nd Avenue. Head west on 82nd Avenue, stay straight through the roundabout at 116th Street, turn right onto 114th Street and then turn left onto 83rd Avenue. The school is located on the right side.

b) From west: Take River Road or Highway 17 and turn right onto Highway 91 Connector. Stay right onto Nordel Way (east), cross Highway 91 and continue up hill to 84th Avenue. Turn right onto 84th Avenue, then turn right onto 114th Street and then turn right onto 83rd Avenue. The school is located on the right side.

23. SOUTH PARK 604-943-1105 735 Gilchrist Drive, Tsawwassen

Take Highway 17 south to the 56th Street intersection. Turn left onto 56th Street and continue to 8A Avenue. Turn right onto 8A Avenue then turn left onto Gilchrist Drive. The school is located on the right side.

24. SUNSHINE HILLS 604-594-8491 11285 Bond Boulevard, North Delta

a) From east: Take Scott Road (120th Street) to 64th Avenue. Head west on 64th Avenue (becomes Kittson Parkway) and turn right onto McKenzie Drive. At the end of the road, turn right onto Bond Boulevard. School is on the left.

b) From west: Take Ladner Trunk Road (Highway 10) to 104th Street. Turn left onto 104th Street and continue until it turns east to become 64th Avenue. Cross Highway 91, continue east on 64th Avenue (becomes Kittson Parkway) and turn left onto McKenzie Drive. At the end of the road, turn right onto Bond Boulevard. School is on the left.

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SECONDARY SCHOOLS

1. BURNSVIEW SECONDARY 604-594-0491 7658 112 Street, North Delta

a) From east: Take Scott Road (120th Street) to 80th Avenue. Head west on 80th Avenue and turn left onto 112th Street. The school is located on the left side, just past Bridlington Drive.

b) From west: Take Ladner Trunk Road (Highway 10) east and turn left onto Highway 91 (north). Take Highway 91 to the 72nd Avenue intersection, turn right onto 72nd Avenue and then turn left onto 112th Street. The school is located on the right side just past Glenbrook Place.

2. DELVIEW SECONDARY 604-594-5491 9111 116 Street, North Delta

a) From east: Take Scott Road (120th Street) to 90th Avenue. Head west on 90th Avenue and turn right onto 116th Street. The school is located on the left side.

b) From west: Take River Road or Highway 17 and turn right onto Highway 91 Connector. Stay right onto Nordel Way (east), cross Highway 91 and continue up hill to 116th Street. Turn left onto 116th Street and continue past 90th Avenue. The school is located on the left side.

3. DELTA SECONDARY/GENESIS THEATRE 604-946-4194 4615 51 Street, Ladner

From the east, take Ladner Trunk Road (Highway 10) or from the north or south, take Highway 17A to the intersection of Ladner Trunk Road and Highway 17A. Take Ladner Trunk Road west to the intersection of Arthur Drive/Elliott Street where it becomes 47A Avenue. Continue on 47A Avenue and turn left onto 51st Street. The school is located between 47th and 45th Avenues, on the right side.

4. NORTH DELTA SECONDARY 604-596-7471 11447 82 Avenue, North Delta

a) From east: Take Scott Road (120th Street) to 82nd Avenue. Head west on 82nd Avenue and stay straight through the roundabout at 116th Street. The school is located on the right side.

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b) From west: Take River Road or Highway 17 and turn right onto Highway 91 Connector. Stay right onto Nordel Way (east), cross Highway 91 and continue up hill to 84th Avenue. Turn right onto 84th Avenue, turn right onto 114th Street and then turn left onto 82nd Avenue. The school is located on the left side.

5. SANDS SECONDARY 604-594-3474 10840 82 Avenue, North Delta

a) From east: Take Scott Road (120th Street) to 82nd Avenue. Head west on 82nd Avenue, stay straight through the roundabout at 116th Street and cross 112th Street. The school is located on the left side, just past Wadham Drive.

b) From west: Take River Road or Highway 17 and turn right onto Highway 91 Connector. Stay right onto Nordel Way (east), cross Highway 91 and continue up hill to 84th Avenue. Turn right onto 84th Avenue, turn right onto 110th Street and then turn right onto 82nd Avenue. The school is located on the left side, just past Wadham Drive.

6. SEAQUAM SECONDARY 604-591-6166 11584 Lyon Road, North Delta

a) From east: Take Scott Road (120th Street) to Wade Road. Turn onto Wade Road (west) and then turn right onto Nicholson Road. Turn left onto Lyon Road and continue for 0.6 km. The school is located on the left side.

b) From west: Take Ladner Trunk Road (Highway 10) to 104th Street. Turn left onto 104th Street and continue until it turns east to become 64th Avenue. Cross Highway 91, turn left onto Lyon Road and continue for 2.2 km. The school is located on the right side.

7. SOUTH DELTA SECONDARY 604-943-7407 750 53 Street, Tsawwassen

Take Highway 17 south to the 56th Street intersection. Turn left onto 56th Street and continue to 8A Avenue. Turn right onto 8A Avenue and then turn left onto 53rd Street. The school is located on the left side.

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OTHER DISTRICT FACILITIES

1. BOUNDARY BEACH ANNEX (Rented Out) 6570 1A Avenue, Tsawwassen

Take Highway 17 south to the 56th Street intersection. Turn left onto 56th Street and continue to 12th Avenue. Turn left onto 12th Avenue, which veers right to become Boundary Bay Road. Take Boundary Bay Road south, which turns left to become 3rd Avenue, and turn right onto 65B Street. The facility is located at end of the road, across 1A Avenue.

2. DELTA COMMUNITY COLLEGE 604-594-6100 11590 83 Avenue, North Delta

a) From east: Take Scott Road (120th Street) to 82nd Avenue. Head west on 82nd Avenue, veer right at the roundabout at 116th Street onto 116th Street and turn left at 83rd Avenue. The facility is located on the left side.

b) From west: Take River Road or Highway 17 and turn right onto Highway 91 Connector. Stay right onto Nordel Way (east), cross Highway 91 and continue up hill to 84th Avenue. Turn right onto 84th Avenue, turn right onto 114th Street and then turn left onto 83rd Avenue. The facility is located on the right side, just before 116th Street.

3. DELTA MANOR EDUCATION CENTRE 604-952-5050 4750 57 Street, Ladner

From the east, take Ladner Trunk Road (Highway 10) or from the north or south, take Highway 17A to the intersection of Ladner Trunk Road and Highway 17A. Take Ladner Trunk Road west, turn left onto Harvest Drive, past the School Board Office and Medical Building, and turn right onto 57th Street (north). The facility is located on the right side.

4. DELTA SECONDARY ANNEX (Rented Out) 4629 51 Street, Ladner

From the east, take Ladner Trunk Road (Highway 10) or from the north or south, take Highway 17A to the intersection of Ladner Trunk Road and Highway 17A. Take Ladner Trunk Road west to the intersection of Arthur Drive/Elliott Street where it becomes 47A Avenue. Continue on 47A Avenue and turn left onto 51st Street. The facility is located between 47th and 45th Avenues, on the right side before the school.

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5. DISTRICT MAINTENANCE FACILITY 604-946-5088 7186 Brown Street, Tilbury

a) From east: Take Scott Road (120th Street) to Nordel Way. Head west on Nordel Way, crossing Highway 91 and stay left to continue on to the Highway 91 Connector west. Turn left onto Highway 17 and continue to the Progress Way exit. Take the Progress Way exit through the roundabout onto Progress Way, then turn left onto Brown Street. The facility is located on the left side.

b) From west: Take Highway 17A north to Highway 99 interchange where the road becomes 62B Street and continue north to where it veers right to become River Road. Take River Road east, turn right onto 72nd Street, then turn left onto Progress Way. Turn right onto Brown Street. The facility is located on the left side.

6. EAST DELTA SCHOOL RESERVE (Vacant) 4900 96 Street, Delta

a) From east: Take Scott Road (120th Street) to Highway 10 west, which becomes Ladner Trunk Road at Highway 91 and turn right onto 96th Street (just before Highway 99 interchange). The site is located on the right side.

b) From west: Take Ladner Trunk Road or Highway 99 exit to Ladner Trunk Road east, cross over Highway 99 and turn left onto 96th Street. The site is located on the right side.

7. HOLLY HOUSE (Rented Out) 4669 62 Street, Ladner

a) From east: Take Ladner Trunk Road (Highway 10) to 62nd Street. Turn left onto 62nd Street and continue past Holly Park Drive. The facility is located on the right side.

b) From north or south: Take Highway 17A to the intersection of Ladner Trunk Road and Highway 17A. Take Ladner Trunk Road east, turn right onto 62nd Street and continue past Holly Park Drive. The facility is located on the right side.

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8. NORTH DELTA WORKS YARD 11550 83 Avenue, North Delta

a) From east: Take Scott Road (120th Street) to 82nd Avenue. Head west on 82nd Avenue, veer right at the roundabout at 116th Street onto 116th Street and turn left at 83rd Avenue. The facility is located on the left side.

b) From west: Take River Road or Highway 17 and turn right onto Highway 91 Connector. Stay right onto Nordel Way (east), cross Highway 91 and continue up hill to 84th Avenue. Turn right onto 84th Avenue, turn right onto 114th Street and then turn left onto 83rd Avenue. The facility is located on the right side, just before 116th Street.

9. PROVINCIAL OUTREACH PROGRAM AND RELATED DISORDERS (POPARD) BUILDING 604-946-3610

4746 57 Street, Ladner

From the east, take Ladner Trunk Road (Highway 10) or from the north or south, take Highway 17A to the intersection of Ladner Trunk Road and Highway 17A. Take Ladner Trunk Road west, turn left onto Harvest Drive, past the School Board Office and Medical Building, and turn right onto 57th Street (north). The facility is located on the right side.

10. SCHOOL BOARD OFFICE 604-946-4101 4585 Harvest Drive, Ladner

From the east, take Ladner Trunk Road (Highway 10) or from the north or south, take Highway 17A to the intersection of Ladner Trunk Road and Highway 17A. Take Ladner Trunk Road west, turn left onto Harvest Drive, past Firehall #1. The facility is located on the right side.

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LEGEND OF SITE CODES & NUMBERS

SITE CODE MAP # SITE CODE MAP # ANNIEVILLE Elementary AN 1 Boundary Beach Annex BE 41 BEACH GROVE Elementary BG 35 Delta Community College DCC 9 BROOKE Elementary BR 5 Delta Manor Education Centre DMEC 26 BURNSVIEW Secondary BU 15 Delta Secondary Annex DEX 31 CHALMERS Elementary CH 16 District Maintenance Facility MT 22 CLIFF DRIVE Elementary CD 36 East Delta School Reserve ED 23 COUGAR CANYON Elementary CC 19 Holly House HH 28 DELTA Secondary DE 32 North Delta Works Yard NDWY 8 DELVIEW Secondary DL 2 POPARD Building POP 27 DEVON GARDENS Elementary DG 4 School Board Office SBO 30 ENGLISH BLUFF Elementary EB 39 GIBSON Elementary GB 3 GRAY Elementary GR 12 HAWTHORNE Elementary HA 25 HEATH Traditional Elementary HE 17 HELLINGS Elementary HL 6 HOLLY Elementary HY 29 JARVIS Traditional Elementary JA 14 LADNER Elementary LE 34 McCLOSKEY Elementary MC 13 NEILSON GROVE Elementary NG 24 NORTH DELTA Secondary ND 10 PEBBLE HILL Traditional Elementary PH 40 PINEWOOD Elementary PW 21 PORT GUICHON Elementary PG 33 RICHARDSON Elementary RI 7 SANDS Secondary SA 11 SEAQUAM Secondary SE 18 SOUTH DELTA Secondary SD 38 SOUTH PARK Elementary SP 37 SUNSHINE HILLS Elementary SH 20

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DISTRICT FACILITIES MAPS

(Insert latest maps of Delta, North Delta, Ladner and Tsawwassen)

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SECTION 8 - CUSTODIAL PROCEDURES - OTHER

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SECTION 8 - TABLE OF CONTENTS

DESCRIPTION Page

DECORATIVE MATERIALS IN SCHOOLS ........................................................................................ 8-2 FIRE/EMERGENCY/SECURITY PROCEDURES ................................................................................ 8-3 POWER OUTAGE PROCEDURES ................................................................................................... 8-8 SECURITY PROCEDURES FOR CUSTODIANS ................................................................................. 8-9 SECURITY SYSTEM OPERATING PROCEDURE ............................................................................. 8-10 PROCEDURES FOR WEEKEND/SPECIAL EVENT COVERAGE........................................................ 8-11 USE OF SCOREBOARDS............................................................................................................... 8-13 AUTOMATIC EXTERIOR LIGHTING SYSTEM ................................................................................ 8-13 POWER DOOR CLOSERS ............................................................................................................. 8-13 FACILITY SERVICES USER GROUP REPORT ................................................................................. 8-14 STAFF REPORTING REQUIREMENTS ........................................................................................... 8-15 STANDARD PRECAUTIONS TO PREVENT GERM SPREAD ........................................................... 8-16

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DECORATIVE MATERIALS IN SCHOOLS

1. In accordance with the Guidelines - Decorative Materials in School Corridors No. 99-01 issued by the Office of the Fire Commissioner, combustible materials such as artwork and teaching materials that are attached to walls and ceilings in school classrooms and corridors must be controlled as follows:

• Combustible material may only be displayed in areas designated for that purpose.

• The location for the placement of combustible material in school corridors shall be established through cooperation between the school and Delta Fire & Emergency Services.

• Combustible material may not exceed 20% of the total wall area for each wall.

• When possible, decorative material is to be attached at each corner of the paper to enable it to lie flat against the wall.

• Combustible material may not be attached to the ceilings in corridors.

• Stairwells and exits must be kept clear of obstructions at all times. Combustible material may not be displayed in stairwells and exits.

2. Areas Designated for the Displaying of Combustible Material

a) The locations for the displaying of combustible material shall be:

• minimum 1 m from classroom and exit doors

• minimum 0.5 m below ceiling level and 0.5 m above floor level

• minimum 0.5 m from safety equipment, such as fire alarm pull stations, fire extinguisher or fire hose cabinets, fire detectors, automatic sprinklers, emergency lighting, and exit signs.

b) Display areas may not exceed 5 m in length.

c) Display areas are to be separated from each other by a minimum of 1 m clearance.

3. Corridor Width

a) Combustible material may not be displayed in corridors less than 1.8 m in width.

b) Corridors 1.8 m and 2.1 m in width may have combustible material displayed on one wall only.

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c) Corridors greater than 2.1 m in width may have combustible material displayed on both walls.

4. Classroom Doors

a) Combustible material is not to be attached to the corridor side of the classroom door.

b) For those classrooms served by one door, combustible material is not to be attached on the classroom side of the door.

c) For those classrooms served by two doors, combustible material may be attached to the classroom side of one door only.

5. Exemptions

a) Enclosed trophy and display cases, and glass-faced framed pictures / posters / notice boards are exempt from these requirements.

b) There is no restriction on the amount and location of fire retardant paper / material on corridor walls, other than the clearance from safety equipment.

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FIRE/EMERGENCY/SECURITY PROCEDURES

MONITORING STATION

Monitoring of the security and fire alarm systems is performed by:

APS Security Ltd. - 604-731-4126

IN THE EVENT OF FIRE

1. If you discover a fire:

• ACTIVATE a fire alarm pull station • CLOSE doors • PHONE 9-1-1 if possible; give your name, location and nature of the fire or emergency • FIGHT the fire ONLY if it is SMALL and you are NOT alone (refer to How to Use a Portable

Fire Extinguisher section below) • EVACUATE the building via the nearest safe exit; DO NOT use the elevator • ASSIST persons requiring assistance • PROCEED to the outside of the main entrance of the building and REPORT to the Fire

Department

2. The Monitoring Station MUST be called to confirm all fire alarms when they occur. This confirmation should include reference to known fire or no fire visible at the time. Do not report as a "false alarm". Confirm only "known" information. The person "in charge" of the building at the time of the alarm is responsible to ensure this call is made.

HOW TO USE A FIRE EXTINGUISHER

All custodians must familiarize themselves with the locations of portable fire extinguishers in their assigned building. In case of small fires, please refer to the How-To Guide on the next page.

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IN CASE OF AN EARTHQUAKE OR OTHER EMERGENCY EVACUATION

1. In the event of a building evacuation, triggered by fire alarm, earthquake, natural gas or chemical leak, bomb threat, etc., Facilities Branch staff at the affected site shall:

a) Cease all activity;

b) Evacuate the building, along with other occupants in a quiet and orderly manner, to the designated assembly area;

c) In the event of an earthquake, drop to the ground, take cover under a sturdy desk table or counter and hold until the shaking has stopped; then check for injuries and hazards, and calmly evacuate the building;

d) Assist site staff as needed;

e) Once three bells are sounded or as instructed by the fire department, re-enter the building and resume activities.

2. Outside of normal school hours, if a bomb threat is received when Facility Services personnel (i.e. custodians) are in a building but the Site Manager is not present:

a) The leadhand/foreman shall immediately call 9-1-1 as well as the Assistant Manager - Facility Services to advise of the threat;

b) When police arrive, they will take charge of the situation or will work with the Assistant Manager (if on site) to deal with the matter;

c) If a suspicious device is discovered prior to the arrival of police, the leadhand/ foreman shall evacuate the building by making an announcement over the public address system to do so in a quiet, calm manner, to turn off any electronic devices (particularly cellular telephones) and to take any personal belongings;

d) If no device is detected or discovered, staff shall wait for police to arrive before taking any further action.

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IN CASE OF A LOCKDOWN

1. In the event of a major crisis in the building, where danger of a life-threatening nature to staff or students is imminent, a lockdown will be called by the Site Manager or police.

2. In the event of a lockdown, Facilities Branch management will be informed of the incident by the Superintendent’s Office in order to distribute information to staff in the field.

3. In the event of a lockdown or lockdown drill, Facility Services staff at the affected site shall:

a) Be notified:

- of the impending drill when checking in at the site office;

- of the incident either audibly through the public address system and/or by way of call to his/her cellular telephone from Facility Services Management;

b) Cease all activity;

c) If inside a building, report to the nearest securable room and lock the door; if exiting the building as instructed by the Site Manager or police, proceed to the rally point as pre-determined or as directed by police;

d) If on the roof of a building, proceed to a position not easily seen from ground level;

e) If working outside of the building, evacuate to a location off-campus and report in to Facility Services Management for further instruction;

f) Once an “all clear” announcement is made three times over the public address system or as instructed by police, resume prior activities

EMERGENCY CONTACT

1. Please call the Monitoring Station at 604-731-4126 if there is a need to call out a technician for fire and intrusion alarms, electrical, plumbing or any other emergency problem. They have a list of technicians on-call 24 hours and will contact the necessary person.

2. If you discover an unauthorized intruder in your building, immediately contact the Monitoring Station who will contact the police directly and patch you through, or dial 911 direct.

3. ONLY IF NECESSARY for emergency situations you may contact Facility Services Management:

• Steve Smoroden 604-512-3531 • Harry Kumar 604-968-6090 • Phil Waack 604-830-2093

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POWER OUTAGE PROCEDURES

In the event of a total power outage in a site during periods that the site administration is absent, the custodian is to proceed as follows:

1. Locate emergency phone and plug it in to a designated* phone outlet (the regular phone system is disabled when power is off) (*use fax line if other outlets are not live).

Emergency phone number for my building is:

2. Find all battery flashlights. “The facility emergency lights will operate for 20-40 minutes”.

3. Assist in evacuating building.

4. Power Out? Call 1-888-POWERON (1-888-769-3766) to confirm the outage and request whether they can estimate the time for power to be restored.

5. If outage duration prevents reasonable completion of tasks or necessitates non-scheduled cleaning prior to next use, page manager/assistant manager – 604-512-3531 and notify of outage and cleaning requirements (be sure to leave the phone # for the emergency line).

6. Continue any tasks which can be completed safely.

7. Walk through location every hour to ensure security.

8. Stay on location until end of shift. The fire and alarm systems have a battery back-up. If it is necessary to secure the building while the power is out, phone security and confirm that the site is being secured with the power off. Conduct security check and set alarm as normal.

9. Do not, under any circumstances, leave the school unattended with the alarm off unless instructed to do so by the supervisor.

Custodian: Please fill in the emergency phone number and place a copy of this procedure with the emergency phone or post this procedure in a location convenient to the phone.

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SECURITY PROCEDURES FOR CUSTODIANS

1. Shift end - immediately prior to arming the security alarm system, walk around the outside of the building and check all exit doors. Also check for broken or open windows. Use the spotlight provided.

2. When the building is secure and the security alarm system is armed - wait outside 1 minute to ensure only the yellow light is showing on the remote alarm display. If the red zone light is showing, re-enter the building and dis-arm the security system. Phone the Monitoring Station at 604-731-4126 immediately and inform of a possible malfunction. If unable to pinpoint the cause, re-arm the security system, call the Monitoring Station and confirm status. Custodial staff should check the security system during the evening, well in advance to ensure that there is no malfunction which could be reported at an earlier time than shift completion.

3. DO NOT, UNDER ANY CIRCUMSTANCES, leave the school unattended with the security alarm system off unless instructed to do so by the supervisor.

4. During regular hours, report problems to Maintenance Services through the Principal or Site Manager.

5. After hours contact Monitoring Station at 604-731-4126, they will contact the “on call technician”.

6. Any custodian issued a building entry key and/or KeyScan card shall be responsible for its safekeeping. Keys and KeyScan cards shall be used only by authorized personnel and shall never be loaned to staff or students.

7. All spare or obsolete keys and/or KeyScan cards shall be sent to the District Maintenance Facility, c/o the Manager, Facility Services.

8. Persons entering school buildings outside of school hours are responsible for notifying the Monitoring Station and for seeing that the building is securely locked when they leave, and while they are in the building.

9. School custodians must notify the Monitoring Station when any function carries on past 12:00 midnight.

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SECURITY SYSTEM OPERATING PROCEDURE

1. CLOSING A BUILDING

• Before arming the security alarm system, check the entire facility ensuring all outside doors and windows are locked and secure. This may be done either by an exterior or interior check of the complete facility.

• Ensure that no one is still in the building.

• Go to security alarm panel and stand still until LCD display shows “READY”. Arm the security system at inside card reader using the assigned KeyScan card. The remote alarm display (located near the main entrance, consisting of three LEDs (red, amber, green) should turn AMBER.

• Exit IMMEDIATELY through the main entrance doors, ensure the door is locked behind you and that the remote alarm display is still AMBER.

2. OPENING A BUILDING

• Go to main entrance doors, locate and check the remote alarm display inside building:

If RED - do not enter, intruder alarm already set off

If AMBER - system armed, need to disarm once inside

If GREEN - system already disarmed by others inside

• Unlock the main entrance door using the assigned KeyScan card at the card reader and make sure the door locks behind you.

• If the remote alarm display is AMBER, disarm system at inside card reader using the KeyScan card. The remote alarm display should turn GREEN.

• If the remote alarm display was already GREEN, locate other occupant(s) in building to confirm when they told the Monitoring Station they are leaving.

• CALL MONITORING STATION (604-731-4126) TO CONFIRM THE TIME YOU WILL BE EXITING AND CLOSING THE SITE (if later than other occupants in building). Call the Monitoring Station if there are any changes to the closing time or if there are any problems disarming or re-arming the security system.

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PROCEDURES FOR WEEKEND/SPECIAL EVENT COVERAGE

1. Make sure you know the correct starting times for each shift and event worked. Keep in mind that your quitting times may vary depending on the event or amount of clean-up required. Your good judgment is required when having to work extra hours. Always arrive a few minutes prior to the event start time, so that the building is open at the specified time.

2. All user groups have contracted to use only specified areas and equipment. With that in mind, the custodian must use good judgment in allowing or not allowing user group access to other equipment or areas of school not contracted for. The custodian is responsible for the entire facility; this responsibility cannot be given to the user group or their leader.

3. Use your assigned KeyScan card to unlock the main entrance door to the building and go immediately to the interior card reader near the alarm panel. Use your KeyScan card to disarm the security system, then call the Monitoring Station at 604-731-4126 to advise of entry and expected time of close. If the event or clean-up continues past the reported time, please inform the Monitoring Station as soon as any change is known.

4. Go to the location of the event, opening only doors required for that event. Turn on the lights only in the areas to be used and ensure washrooms and support areas are also lit. Keep in mind that user groups do not have access to the entire school. There are fire doors, which can be locked to restrict access but still allow exiting. Never lock exit doors in areas such as gyms, auditorium, cafeteria, weight room, change rooms and music room when in use. In case of emergency, people must have unobstructed exits.

5. Check in with event leader, making yourself available when needed. When they are set up let them know where you will be working. Check back with them frequently, e.g. ½ hour intervals. Never hang around events unless that is your appointed work area. In such cases keep busy. Take breaks in the staff room only. During the event, a perimeter check of the entire facility must occur to maintain the building security and to check for damage, etc.

6. After providing access and lighting and confirming user needs, check the perimeter of the entire facility to confirm the building’s security.

7. Check for notes or information from Custodial Foreman or Leadhand on alarm panel or in Custodial Drawer or Custodial Room. Check site e-mail using the site custodial account (eg ANcustodial). Information should be in one of these locations.

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8. When the event is finished and all people have left, secure all perimeter doors.

9. Start your clean-up; your good judgment is required in the amount of clean-up that is required.

10. Never leave used areas in an unclean state unless other shifts have been given the responsibility of cleaning. Ensure washrooms are cleaned and waste removed.

11. If clean-up or event runs past the anticipated time, call the Monitoring Station at 604-731-4126. Give details and approximate lock-up time. Complete the User Group Report and fax or deliver it to the Facility Services Office.

12. You are not required to push bleachers back in main gym. Please clean them on top, sweep under bleachers, spot mop spills.

13. All areas used for special events must be left in good order and clean for the next school day.

14. Lock inside doors as necessary, turn off lights in rooms and halls.

15. Do a final perimeter check of school, checking for damage and unlocked doors.

16. Ensure all fire doors are closed. Reset the security system using your KeyScan card.

17. Please leave notes for day person or foreman in same location where you found information left for you.

18. Please ensure keys are returned to their original location.

19. If additional help is required or unusual circumstances arise, please contact the Monitoring Station or Facility Services Management:

Monitoring Station 604-731-4126 Harry Kumar 604-968-6090 Phil Waack 604-830-2093 Steve Smoroden 604-512-3531

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USE OF SCOREBOARDS

Unless expressly permitted by appropriate school staff, user groups are prohibited to use scoreboards or shotclocks at any school gymnasium. The controls for the scoreboards or shotclocks are NOT to be provided to user groups booked through Continuing Education unless the use is specifically stated on a signed school use agreement.

AUTOMATIC EXTERIOR LIGHTING SYSTEM

The automatic lighting system controls parking and perimeter lights on a District-wide basis. Each site can be individually programmed through the Maintenance Services Office.

In addition, each site has been equipped with a manual override switch which activates the affected lights for a two-hour period. The override control is located on the Energy Management Dashboard (interior touchscreen near the main entrance) through the “Settings” button and menu. Please obtain 4-digit access code from the Facility Services Office.

POWER DOOR CLOSURES

In order to help avoid problems with power door closers, please refer to the following diagram which shows the normal switch positions which allow the door to function properly. If you experience any problems with the power door closers in your building, please check that the switches are in the proper position before requesting assistance.

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FACILITY SERVICES USER GROUP REPORT

This report is to be used to promptly notify Facility Service Management of the following:

- additional custodial time incurred - why - failure to use scheduled facility - unsuitable use of facility - damage to facility - lack of adult supervision - group ran overtime - additional facility use, tables, equipment, etc.

DATE:

SCHOOL:

SCHEDULED TIME:

GROUP:

REPRESENTATIVE:

COMMENTS:

CUSTODIAN: DATE:

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STAFF REPORTING REQUIREMENTS

1. All custodial staff must report to the office of the Facility Services Management all absences or changes of normally assigned work shifts.

2. Staff must report each day or occasion that they are absent or late unless specific other arrangements have been made with the Manager or Assistant Manager, Facility Services. Reporting should be done as early as possible. Absence reports with less than four (4) hours notice will likely not be covered by relief staff.

3. On the day of returning to work, staff must advise the Facility Services Department at least four (4) hours prior to commencement of the shift.

4. Notification to Human Resources is NOT considered to be adequate reporting. WorkSafe BC, Human Resources, CUPE, your physician, etc., cannot report on your behalf unless specifically arranged as in paragraph 2 above.

5. Casual staff are required to call in for work assignments each weekday between 12:00 and 1:00 p.m. unless specific other arrangements have been made with the Manager or Assistant Manager, Facility Services.

6. If in doubt about your reporting requirements, contact the Manager or Assistant Manager, Facility Services for clarification.

7. Failure to meet this requirement will result in supervisory follow-up and may lead to disciplinary action.

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STANDARD PRECAUTIONS TO PREVENT GERM SPREAD

There are important steps we should all take to prevent germs from spreading between people. Following these steps will help to protect others and ourselves when we come into contact with blood or body fluids.

It is not possible to tell if a person may be infected with HIV, hepatitis B, hepatitis C, or any number of other diseases. The best thing to do is treat the blood and body fluids of every person as potentially infectious. This includes all body fluids, except sweat.

Best Practices to Always Follow

Blood and Body Fluids: If you come into contact with blood and body fluids, always treat them as potentially infectious. Clean up spills promptly using absorbent material first, and then clean more thoroughly with a disinfectant like household bleach.

Gloves: Use clean, disposable gloves when handling any body fluids, or when cleaning cuts, scrapes or wounds. Wash hands after removing gloves, and dispose of the gloves in a plastic bag. Add gloves to your first aid kit so they are always ready.

Needle Stick Injuries: Wash the area with warm soapy water. Do not squeeze the wound or soak it in bleach. Go to the nearest health unit or hospital emergency department immediately for care.

Sharp Objects: Place needles and syringes in a safe container. Never re-cap, bend or break off used needles! Place them in a sealed puncture-proof metal or plastic container with a lid, such as an empty coffee tin, and then place in the garbage.

Personal Articles: Never share toothbrushes or razors. They can transmit small amounts of blood from one user to the next. Dispose of razors carefully. Handle bedding or clothing soiled with body fluids cautiously, and wash in hot soapy water.

Always Wash Hands:

• Before preparing food and after handling uncooked foods. • Before eating or smoking. • Before breastfeeding. • After toileting or diapering. • Before and after providing first aid. • After handling blood or body fluids. • Before and after providing care to an ill person.

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Hand washing is the best way to prevent the spread of germs from one person to another. Wash hands thoroughly with soap and water for at least 15 to 20 seconds. Waterless alcohol-based hand rinses can be used as long as hands aren’t heavily soiled.

Cover your Mouth when you cough or sneeze, and then wash your hands. Don’t pass your germs onto others.

Teach others, particularly children, about healthy behaviour and potential risks, and how to deal with them safely.

How Can You Keep Yourself Safe?

The guidelines outlined here are important to follow to keep yourself protected from germs. Blood or body fluids splashed on your skin are very unlikely to cause infection unless you have fresh cuts or raw chapped areas. If you are exposed to blood or other body fluids, protect yourself by wearing disposable gloves. If this is not possible, continue to help the person, and then wash immediately afterwards.

Remember, it is important to always wash your hands carefully after touching any body fluids, even if you have worn gloves.

How Can You Safely Clean Up Spills of Blood or Other Body Fluids?

1. Protect yourself by wearing disposable gloves or rubber work gloves. If there is a risk of splashing, use protective eye wear.

2. Use disposable absorbent material, such as paper towels, to remove most of the spill. Place these in a plastic bag and put in the garbage.

3. Wipe contaminated surfaces with a disinfectant solution. Use Oxidizing 14000 at dilution rate specified on the label. Soak mops or clothes used for cleaning in disinfectant for 20 minutes, or wash in hot water and detergent.

4. When you are finished, wash your hands thoroughly with soap and warm water.

What Should You Do If You Find a Used Needle or Condom?

A needle that someone else has used may contain a small amount of his or her blood, which could carry HIV, hepatitis B or hepatitis C virus. Used condoms can also contain infectious body fluids.

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Teach children to NEVER touch needles, syringes or condoms, and to tell an adult immediately if they have found one.

If you find a used syringes or condom in a school or playground, it is important to dispose of them promptly and carefully:

1. Use a pair of tongs or pliers, or a pair of study gloves, to pick up these items.

2. Discard condoms in a plastic bag.

3. Discard syringes or needles in a puncture-proof container, preferably one intended for such purposes. Any plastic or metal container with a lid, such as a coffee can, will also do. Do not place these containers in your recycling bin.

4. When you have finished, wash your hands carefully with soap and warm water. Contact the Facility Services Office at 604-946-5088 for disposal.

While the risk of infection from used condoms and syringes is very low, it is best to limit this risk as much as possible. It is important to help children understand how important these necessary precautions are.

What Should You Do If You Accidentally Prick Yourself with a Dirty Needle?

1. If possible, put the pricked area low to the ground to promote bleeding. Do not squeeze. Report to First Aid if available.

• Wash the area well with soap and water. • Do not soak the wound in germicide.

2. Go to the nearest local health unit or hospital emergency department immediately for care, or follow instructions of First Aid Attendant.

REMEMBER… ALL BLOOD AND BODY FLUIDS FROM ANY PERSON ARE POTENTIALLY INFECTIOUS.

For more information, please contact your local public health unit or family doctor, or call the 24-hour B.C. Nurse Line to speak to a registered nurse.

• Within Greater Vancouver, call 604-215-4700 • Deaf and hearing-impaired toll-free in B.C., call 1-866-889-4700 • Translation services are available in 130 languages.