40
Mobile broadband for fixed players Pierre Fortier 29 October 2009 Ref: 16109-434

Cuál es el futuro de la banda ancha fija y móvil

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Page 1: Cuál es el futuro de la banda ancha fija y móvil

Mobile broadband for fixed players

Pierre Fortier

29 October 2009

Ref: 16109-434

Page 2: Cuál es el futuro de la banda ancha fija y móvil

2

Introduction

The development of mobile broadband

Mobile business models for fixed players

Substitution threat for fixed players

Conclusion

Table of contents

Page 3: Cuál es el futuro de la banda ancha fija y móvil

3

Introduction

� The popularity of mobile broadband* access via USB modems and smartphones

has taken European fixed and mobile operators by surprise:

w fixed operators are concerned because they are losing market share in the

area that has been a major engine of growth

w mobile operators are worried because competition in mobile broadband may in

some countries have driven down retail prices too far below cost

� In this presentation, we look into possible strategies and opportunities for fixed

broadband operators associated with the development of MBB, in particular:

w the fast development of MBB

w the substitution threat of MBB for fixed operators

w the different mobile business models for fixed players

*Mobile broadband and MBB are used interchangeably throughout this presentation

Page 4: Cuál es el futuro de la banda ancha fija y móvil

4

Introduction

The development of mobile broadband

Mobile business models for fixed players

Substitution threat for fixed players

Conclusion

Page 5: Cuál es el futuro de la banda ancha fija y móvil

5

MBB is proving popular in countries where

datacards are becoming inexpensive

Comparison of datacard current prices with penetration in Europe*

Source: Analysys Mason; * In August 2009;

** Based on cheapest contract offer available in the country in 2008 for a monthly traffic of 4GB

BE

UK

SE

ES

NL

IT

IEDE

FI

AT

0

10

20

30

40

50

60

0% 2% 4% 6% 8% 10% 12% 14%

Datacards penetration (as % of population)

Pri

ce

pe

r m

on

th (

EU

R V

AT

excl.)

Data cards prices (cost of 4GB)

This line shows the correlation between penetration of

datacards and the price of the cheapest offer for unlimited

usage** in August 2009

Page 6: Cuál es el futuro de la banda ancha fija y móvil

6

MBB represents a high share of broadband

connections and traffic in ‘advanced’ countries

Growth in H3G UK data trafficMBB versus fixed broadband take-up

in Europe (Q4 2008)

Source: Analysys Mason research division Source: H3G UK

0

2

4

6

8

10

12

14

16

Oct

200

7N

ov 2

007

Dec

200

7Ja

n 20

08Feb

200

8M

ar 2

008

Apr 2

008

Re

lative

tra

ffic

gro

wth

Total growth Uplink Downlink

More than 10x data traffic increase in

seven months UK

SE

ESNO

LT

IT

IE

FI

AT

50

55

60

65

70

75

80

85

90

95

0 5 10 15 20 25 30 35 40 45 50

Broadband subscribers using mobile (%)

Bro

ad

ba

nd

su

bscri

be

rs u

sin

g f

ixe

d (

%)

Austria is leading the pack with more than 36% of broadband subscriptions being

mobile

Page 7: Cuál es el futuro de la banda ancha fija y móvil

7

In this context, Analysys Mason expects

subscriber numbers to keep rising fast …

� MBB connections are growing fast

in Europe:

w driven by both complementary

and substitutive use

w 145 million MBB connections by 2014

w CAGR of 35%

� By 2014, 60% of European broadband

households will have an MBB connection

MBB connections in Europe

0

20

40

60

80

100

120

140

160

20

07

20

08

20

09

20

10

20

11

20

12

20

13

20

14

Su

bscri

be

rs (

mill

ion

s)

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

MBB connectionsMobile share of broadband households

Source: Analysys Mason

Page 8: Cuál es el futuro de la banda ancha fija y móvil

8

... with a sharp increase in the average volume of

traffic per subscriber

� Cisco: mobile data traffic in Western

Europe to grow at 131% CAGR until 2013

� Such forecasts may be slightly agressive,

but average subscriber use might reach

levels similar to fixed broadband

Source: Cisco Visual Networking Index: Global Mobile Data Traffic Forecast Update, NITA, ECTA, PTS

Forecast for total mobile data demand

Pe

tab

yte

s/m

on

th

0

500

1000

1500

2000

2500

3000

20

08

20

09

20

10

20

11

20

12

20

13

N America W EuropeAsia-Pacific JapanLatin America C&E EuropeMiddle East & Africa Europe

1139Portugal

277Denmark

784Austria

1840Sweden

Data traffic per month

in MB (2008)

Country

Some European countries have

already reached high data traffic

per month

Page 9: Cuál es el futuro de la banda ancha fija y móvil

9

A mix of commercial and technical factors are

stimulating the development of MBB

Radio access

technology

Devices

Services

Tariff evolution•Flat-rate tariffs have triggered the take-up of MBB services

and the increase of traffic

•Technology evolution in the radio access network (HSPA,

HSPA+ and in future LTE) provides higher speeds and lower

latency, thus improving the end-user experience

•Device evolution (dongles, embedded PCMCIA data cards,

enhanced handsets such as the iPhone) is changing the

nature of the MBB market

•Connectivity solutions drive demand for MBB connectivity

•Handset availability and MBB drive new types of services

Page 10: Cuál es el futuro de la banda ancha fija y móvil

10

MBB is cheaper than fixed broadband in

many European markets

� In Austria, MBB is substantially cheaper

than DSL services

� Play in Poland offers the cheapest MBB

in Europe (EUR12.60 for 5GB per month)

� The lowest prices are being offered by

new entrant 3G-only players

� French and Swiss markets have not yet

taken off

� Norway is a high-cost, high-GDP market

0% premium

0

10

20

30

40

50

60

70

80

10 20 30 40

DSL (EUR per month VAT incl.)

Ch

ea

pe

st

MB

B (

EU

R p

er

mo

nth

VA

T in

cl.)

CH

AT

NO

FR

PL

BGGR

LT

FI SI

DE, IE, NL, SE

PT

ES

ROCZ

LV

HUIT

SK

BE

UK

DK

EE

* Based on incumbent DSL and cheapest MNO offering including at least 3GB download per month, at June 2008

Price comparison of MBB and DSL

retail offers (June 2008)*

Source: Analysys Mason research division

Tariff evolution

Page 11: Cuál es el futuro de la banda ancha fija y móvil

11

In Austria, MBB access is a tough,

low-margin game

� The cheap price of MBB compared to

fixed has triggered strong growth in

the Austrian MBB market

� Fixed broadband operators have

lowered prices, but net additional

subscriptions have slowed down

significantly

� The long-term sustainability of

this situation is debatable

Note: Fixed prices for services with equivalent speed to

mobile (i.e. 3072/512 or 3MB) and unlimited data usage

Monthly price (EUR)

Telekom Austria 34.90Tele2 Austria 19.90chello (UPC) 22.90Inode (UPC) 17.90

Note: Prices include current promotional offers

Bundle

prices (EUR)

A1OrangeT-MobileTele.ring

500MB

10-

10-

6GB

---

12

15GB

-15

--

3GB

-10

-

10

10GB

-10

-

10

Monthly prices for fixed-line broadband access

Monthly bundle prices for MBB access

Source: Operators’ websites, Analysys Mason, February 2009

Tariff evolution

Page 12: Cuál es el futuro de la banda ancha fija y móvil

12

Other countries have not seen such

cut-throat competition

� In the UK, fixed broadband is still cheaper and faster than mobile broadband for unlimited usage

� For low usage, however, MBB can be better value

� DSL penetration is high:

w MBB complements (rather than replacing) fixed-line access

BT 24.46

Virgin Media 20.00

Tiscali 14.99

Sky 15.00

Monthly price (GBP)

Note: Prices are based on 18-month contracts and include current

promotional offers

H3GO2T-MobileVodafoneOrange

Bundle

prices (GBP)10

---

9.79

1GB

-14.69

1515

14.68

3GB

15--

25-

5GB

-29.38

--

24.47

10GB

30----

15GB

Note: Fixed prices for services with unlimited data usage

Monthly bundle prices for MBB access

Tariff evolution

Source: Operators’ websites, Analysys Mason, February 2009

Monthly prices for fixed-line broadband access

Page 13: Cuál es el futuro de la banda ancha fija y móvil

13

The 3GPP family is leading the technological

development of MBB

3.6Mbit/s

7.2Mbit/s

14.4Mbit/s

28Mbit/s

21Mbit/s

42Mbit/s

80Mbit/s

158Mbit/s

HSPA

HSPA+

LTE

2005 2008 2009 2010 2011 / 20122006 2007

Peak d

ow

nlin

k r

ate

(p

er

secto

r)*

3GPP evolution peak data rates per technology

* Realised downlink rates are typically 2-3 times lower than peak rates

5MHz carrier

(64QAM)

(2x2 MIMO)

(2x2 MIMO

& 64QAM)

(4x4 MIMO &

10MHz carrier)

(20MHz carrier)

Radio access technology

Source: Analysys Mason

Page 14: Cuál es el futuro de la banda ancha fija y móvil

14

Cheap and attractive devices have driven

the growth of mobile broadband

Source: Mobile operator websites

� Generally offered for free with an

MBB subscription

MBB dongles

� With an MBB subscription, the price

is generally less than EUR400,

sometimes even offered for free with

24-month contracts

Laptops and netbooks

Asus Eee PC

Archos 3G+

Samsung Q10

LG X110

Devices

Page 15: Cuál es el futuro de la banda ancha fija y móvil

15

Device evolution will change the nature of

the MBB market

� The Apple iPhone has revolutionised media

consumption on the mobile phone:

w unmatched balance between features

and performance

� 3G iPhone users generate on average

around 2.5Gbytes of traffic per month

� A range of factors is likely to drive strong

traffic growth:

w new products from Apple/other players

w increasing device penetration

w changing consumption patterns

Devices

All trademarks and rights owners acknowledged

Page 16: Cuál es el futuro de la banda ancha fija y móvil

16

Non-telecoms players are also bringing

new business models to mobile

� An e-book reader launched by Amazon in

late 2007; it works over Sprint’s 3G

EVDO mobile network:

w currently no other deployments

outside the USA

� The Kindle gives access to:

w more than 275 000 books

w major US newspapers

w more than 1500 blogs

w Wikipedia for free

� Users pay for each book or newspaper

issue they purchase and download, not

for the data traffic they generate

Amazon Kindle

Source: Amazon website

In May 2009: Kindle sales were 35% of

book sales when Kindle editions are

available. Unit sales are not public, but

expected to be at 300 000 since launch

Devices

Page 17: Cuál es el futuro de la banda ancha fija y móvil

17

All trademarks and rights owners acknowledged

Streaming video to the iPhone is a

revolutionary experience

Services

Page 18: Cuál es el futuro de la banda ancha fija y móvil

18

Going forward, the availability of new devices and

Internet keys will drive new usage and traffic

� Device evolution is likely to generate new

applications, increasing exponentially the

traffic on mobile networks

� Potential applications for residential users:

w mobile social networking

w games (including online games)

w video/music streaming and download

w gambling/adult

w peer-to-peer file sharing

w location-based services

� Potential applications for corporate users

w Mobile working

w Remote access to content

iPhone all-time top paid applications (Oct 09)

iPhone all-time top free applications (Oct 09)

Source: Apple. All trademarks and rights owners acknowledged

Services

Page 19: Cuál es el futuro de la banda ancha fija y móvil

19

Introduction

The development of mobile broadband

Mobile business models for fixed players

Substitution threat for fixed players

Conclusion

Page 20: Cuál es el futuro de la banda ancha fija y móvil

20

In some countries, MBB is contributing to the

acceleration of fixed–mobile substitution (FMS)

0%

5%

10%

15%

20%

25%

30%

35%

France Italy Spain Sweden UK

2003 2008

Evolution of MBB usage Mobile-only households

Time

Unders

erv

ed u

sers

Busin

ess u

sers

Early

adopte

rs

Com

ple

menta

ry u

se

Substitu

tion

TurkeyFranceRussia

UK

FinlandItaly

Austria

10%

20%

30%

40%

50%

0%

Mo

bile

as %

of

bro

ad

ba

nd

co

nn

ectio

ns

Source: Analysys Mason’s estimates

Page 21: Cuál es el futuro de la banda ancha fija y móvil

21

For instance, this is the case of Fastweb’s

‘Joy’ offer in Italy

Source: Fastweb website

Page 22: Cuál es el futuro de la banda ancha fija y móvil

22

MBB appears to be both a complementary

service, and a substitute for fixed broadband …

� In Austria, fixed broadband penetration remained flat for three quarters in 2007

w this strongly suggests a high proportion of substitutive and new users

� According to Ofcom, in the UK atQ1 2008:

w about 32% of subscribers used MBB instead of fixed broadband

w in the 16–24 age group, this proportion was as high as 47%

Broadband subscribers in Austria

Source: Analysys Mason research division Source: Ofcom (2008), Total Telecom

0.6 0.5 0.6 0.6 0.6 0.6 0.6

0.9 0.9 1.0 1.0 1.1 1.1 1.1

0.3 0.40.5

0.60.7 0.7 0.8

0.0

0.5

1.0

1.5

2.0

2.5

1Q

20

07

2Q

20

07

3Q

20

07

4Q

20

07

1Q

20

08

2Q

20

08

3Q

20

08

Bro

ad

ba

nd

su

bscri

be

rs (

mill

ion

)

Other

Mobile

DSL

Cable

New and

substitutive

usage

Complementary

usage

Page 23: Cuál es el futuro de la banda ancha fija y móvil

23

… some evidence suggests that fixed broadband

will remain strong despite cannibalisation

� Despite the strong move towards

MBB, fixed-line services will continue

to have a significant market share of

broadband going forward, due to:

w mobile services’ limited ability to

provide high-bandwidth services

(such as ‘over-the-top’ video)

w market inertia

w fixed operators’ pricing strategy

w fixed operators’ increasingly

aggressive NGA strategies

Source: Alcatel Lucent

Download speed ranges for available

fixed and mobile technologies

2000 2002 2004 2006 2008 2010 2012

0.5

1

4

8

10

24

100

500

1000

GPRS UMTS

HSPA

HSPA+

LTE

ADSL

ADSL2

ADSL2+

VDSL

GPON

10 GPON

Do

wn

loa

d s

pe

ed

(M

bit/s

)

Fixed BB speed

(theoretical)

Mobile BB speed

(theoretical+shared among users)

Page 24: Cuál es el futuro de la banda ancha fija y móvil

24

Substitution may be driven in part by a tendency

for users to use mobile in the home

Source: Strategy Analytics 2005, Swisscom, Innovation paper, 2004, O2, Analysys Mason

� Over 40% of calls are typically made

from the user’s own home

� Mobile TV trials by O2 in the UK

show that people tend to watch TV at

home or at work, but barely on the

move: 36% of people used the

service mainly at home

Mobile service consumption

� Watching videos on the Internet is a

prime activity:

w German users: 119 videos/month

w American users: 96 videos/month

w French users: 88 videos/month

� However, users are really only

‘snacking’, and usually watch only a few

minutes of each video

Online video consumption

Source: Comscore November and December 2008

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25

Longer term, MBB could be a defensive move for

fixed players to protect their core market

Source: Analysys Mason research division

Broadband-equipped sites by technology type in Europe

97113 117 114 109 103 99 97

6

1222 32 42 50 56 59

2

6

1116

2025 29 32

0

20

40

60

80

100

120

140

160

180

200

2007 2008 2009 2010 2011 2012 2013 2014

Ho

use

hold

s (

mill

ion

s)

Fixed only Fixed and mobile Mobile only

� Market opportunity

for fixed operators

� Need to partner with

an MNO if no mobile

network of its own

� Core market for

fixed operators

� Under pressure

from MBB

Page 26: Cuál es el futuro de la banda ancha fija y móvil

26

Introduction

The development of mobile broadband

Mobile business models for fixed players

Substitution threat for fixed players

Conclusion

Page 27: Cuál es el futuro de la banda ancha fija y móvil

27

MBB is beneficial for fixed players to develop

complementary usage and avoid cannibalisation

� Moving to mobile can be seen as a

defensive move from fixed players to

limit the effect of FMS

� MNOs are challenging fixed operators:

w they reach in the home to offer

Internet services and voice services

– the two core services provided by

fixed broadband operators

� Mobility allows fixed operators to offer the

full portfolio of services (voice, Internet,

TV) at fixed locations and on the move:

w seamless access of residential users

to their digital ecosystem

w seamless access of enterprise users

to their corporate applications

w Mobile devices give a strong and

direct access to the end user

Protect market share Deepen the relationship with customer

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28

Case study: Virgin Media is the UK’s first

‘quintuple-play’ operator

� Virgin Media’s MBB offer allows the operator to create targeted bundles:

w MBB services represent the fifth product type in Virgin’s portfolio, complementing its existing fixed broadband, fixed voice, mobile voice and TV services

w numerous service combinations are possible, allowing for greater differentiation and segmentation

w each can be offered at a substantial discount on the price of buying the services separately

� Virgin has already launched one bundle using its new offering – a fixed broadband + mobile broadband package that saves customers GBP10 per month, compared to buying the services separately

Source: Virgin Media website

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29

Fixed players can leverage on their market position

and strong assets to address the MBB market

� Some fixed broadband operators benefit from access to audiovisual content (this

is particularly the case for cable operators, but also IPTV DSL players):

w this access could allow for valuable content to be delivered to mobile users

� Fixed operators can leverage on capillary transmission network to provide

backhaul facilities to mobile only operators:

w In particular, with NGA roll-out, increased capacity in the fixed access network

(VDSL, FTTH) can help relieve the mobile backhaul bandwidth crunch

� Cable and DSL operators would be in a unique position to take advantage of the

femtocell opportunity:

w Fixed broadband operators could install femtocells with the broadband modem

and can control the quality of service of the broadband connection to backhaul

the mobile traffic originated at the femtocell

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30

Fixed players can help mobile-only operators cope

with fast-growing backhaul capacity requirements

� Increasing capacity requirements generated

by MBB put significant pressure on MNOs’

backhaul capacity

� This results in backhaul representing a

higher share of network costs’ total NPV

� MNOs need to invest in future-proof, next-

generation backhaul technologies to flatten

the cost curve

� Fixed broadband operators with VDSL/

FTTx are uniquely positioned to meet the

stringent HSPA/LTE capacity requirements:

w could provide rapid and cost effective

wholesale mobile backhaul solutions

Network capex and opex (%) – NPV

55%

28%

10%6%

UTRAN+BSS Backhaul

MSC/MSS/MGW Other network

Note 2: Model only uses E1 TDM links in the access network

Note 1: The main assumptions of the model are: 22% of mobile user take up an MBB

subscription; average consumption per subscriber is 500MB/month

MBB

69%

11%

12%7%

No MBB

Costs

x 1.25

in NPV

!

Page 31: Cuál es el futuro de la banda ancha fija y móvil

31

Femtocells could be win-win solutions for fixed

operators and mobile only MNOs

� Femtocells allow to offload mobile traffic

onto the fixed network, through a unit

installed in the WiFi/DSL/cable modem

� As in-home usage represents 40% of total

network traffic, the impact on MNO

backhaul can be substantial

� Femtocells could be win-win solutions for

mobile-only MNOs and fixed operators:

w MNOs benefit from improved service

coverage and reduction of macro

network backhaul problem

w if launching an MVNO, fixed operators

could monetize the traffic offload and

negotiate a reduction in MVNO’s

wholesale access charges

Integration of femtocells in a 3G network

IMS

IP Network

Circuit-switched network

Femto controller

gateway

SGSN

GGSN

MSC

GMSC

RNC

Call through 3G

network

Call through

femtocell

MNO

Femtocell

Source: Analysys Mason

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32

Many of the main players are at different stages of

femtocell trials and deploymentsTelefónica O2 Europe

(trials, 2009)

Telecom Italia Mobile (trials planned)

StarHub, live since November 2008

Vodafone (live since June 2009)

T-Mobile International AG (opportunity

assessment, 2009)

Softbank Mobile, live since January 2009

TeliaSonera (trials, 2009)

Sprint, live since September 2007

AT&T (trials, 2009)

Verizon, live since January 2009

NTT DoCoMo (live since July 2009)

Mobilkom Austria (pilot project, 2009)

Different trials are being held around the world, mainly based on the delivery of

high-speed wireless data and voice services to home and business locations

Source: Analysys Mason

Page 33: Cuál es el futuro de la banda ancha fija y móvil

33

MBB revives the long awaited / never fully

realised prospects of fixed–mobile convergence

� FMC has been touted as ‘the next big thing’ for several years now

� However, no real solution has emerged

� Recent market developments indicate that this could gain traction soon and change

the structure of the telecoms market quite dramatically:

w major mobile operators have been investing heavily over the last two years to

enter the fixed broadband market (e.g. Vodafone, Orange and O2)

w the surge of MBB is pushing operators to think about convergence in a different

manner and broaden their scope from only voice services to broadband and

other data-enabled applications

� Femtocell solutions that bridge mobile and fixed networks are now becoming a

reality and will enable cost savings in the provision of mobile voice and broadband

access from within the home

Page 34: Cuál es el futuro de la banda ancha fija y móvil

34

Several strategies could be pursued by fixed

operators in moving to MBB

Strategic

partnership with

mobile-only MNO

Acquiring MNO

licence

MVNO launch

•Kabel Deutschland (Germany, 2009)

•ONO (Spain, 2009)

•Jazztel (Spain, 2009)

•Fastweb (Italy, 2008)

•Wholesale femtocell launched by

Sprint and targeted at fixed-line and

cable partners (USA, 2009)

•Tellas merger with Wind

(Greece, 2008)

•Cox (USA, 2008)

•Videotron (Canada, 2008)

•RomTelecom (Romania, 2008)

•RCS&RDS (Romania, 2006)

Recent international examples

•Zon (Portugal, 2008)

•Numericable (France, 2008)

•Telenet (Belgium, 2006)

•Strategic partnership between

Vodafone and Hellas Online

(Greece, 2009)

•Neuf / SFR integration

(France, 2007)

• Free is candidate to the fourth

3G licence (France, 2010)

• Telenet has expressed interest

for the fourth 3G licence

(Belgium, 2010)

Source: Analysys Mason

Page 35: Cuál es el futuro de la banda ancha fija y móvil

35

Fixed players moving to MVNO should look into full

MVNO options to maximise synergiesLicensed reseller

EnhancedMVNO

FullMVNO

MVNO does not own MVNO may or may not own MVNO owns

Potential positioning for a fixed operator

Key components SP MVNO

Branding, sales and marketing

Operations

Content and applications

Enabling infrastructure and network provision

Femtocells

Network switching

VAS

Service Platform

SIM card

Billing

Customer care

Pricing capability

Distribution

Provisioning

Own brand

Mobile broadband MVNO examples:

Carphone

Warehouse (UK)

Auchan Mobile (France)

Numericable (France)

Virgin

Media (UK)

Radio spectrum

Possible rollout in coming years to realise FMC

synergies

Page 36: Cuál es el futuro de la banda ancha fija y móvil

36

In bringing any MBB proposition to market, a

number of practical issues need to be addressed

� Proposition development

� Distribution

� Fulfilment

� Technology

� Financial

Page 37: Cuál es el futuro de la banda ancha fija y móvil

37

Introduction

The development of mobile broadband

Mobile business models for fixed players

Substitution threat for fixed players

Conclusion

Page 38: Cuál es el futuro de la banda ancha fija y móvil

38

Conclusions: fixed-only operators should

seriously examine moving into mobile broadband

� The MBB market is rapidly evolving:

w subscriber growth is rising strongly

w traffic growth is rising exponentially

� Today, MBB market growth is based on

PC use. Going forward, devices like the

iPhone will increasingly change the

nature of the MBB market

� MBB is both a complementary and

substituive service for fixed broadband

� Fixed-only operators could benefit

significantly from a move to MBB

� Fixed players could leverage valuable

assets when moving to mobile

� Several mobile strategies can be explored:

becoming a MVNO; establishing strategic

partnerships with mobile-only MNOs;

acquiring a mobile licence

� All options require a thorough assessment

of market potential, technology, negotiation

and proposition design

Page 39: Cuál es el futuro de la banda ancha fija y móvil

39

Analysys Mason is the world’s premier

adviser in telecoms, IT and media

� Analysys Mason provides strategy advice, operations support and market intelligence to

leading market players

� Our work has had a major influence on the industry for more than 20 years:

w established many of the core principles and policies used by telecoms regulators across

Europe and Asia to govern the operation of the sector

w mediated in key issues of policy for both commercial parties and regulators

w supported major transactions for operators and financial institutions

w provided operational support in the roll-out and expansion of leading operators

w delivered significant financial benefits to clients that are procuring new networks and

services

� We excel at solving the toughest problems facing our clients

in all areas of their business

� The benefits we deliver are based on our core

differentiators of intellectual rigour, independence

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Pierre Fortier

[email protected]

Analysys Mason Limited

66 avenue des Champs Elysées

75008 Paris, France

Tel: +33 (0)1 72 71 96 96

Fax: +33 (0)1 72 71 96 97

www.analysysmason.com