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CSP MONTHLY REPORTJanuary 2015
Market Update
Market Update For January• i-Qlick continues to clear stocks with support from Canon Singapore
• HP sales dropped considerably due to growing demand for C.I.S.S Printers from Canon and Epson
• Printing shops in Phnom Penh and other provinces switching to Canon A3 printers due to lower prices and faster speed as compared to Epson 1390, T60, L1300 and L800
Market Update
No Brand Model DP RSP Cheapest Dealer i-Qlick'S RSP
1 EPSON T60 NA $190.00 Best Electronic
2 CANON IP2772 $42.00 $65.00 HND $55.00
3 EPSON L110 NA $120.00 Best Electronic
4 EPSON L120 NA $125.00 Best Electronic
5 EPSON 1390 NA $380.00 Best Electronic
6 CANON IX6560 $206.00 $310.00 HND
7 EPSON T1100 NA $355.00 Best Electronic
8 HP DJ2000 NA $43.00 SE HENG $45.00
9 CANON iX6870 $242.00 $258.00 YOTTA TECHNOLOGY $276.00
10 EPSON 1400 $360.00 $430.00 HND
Top Selling Single Function Inkjet Printers for January
No Brand Model DP RSP Cheapest Dealer i-Qlick'S RSP
1 CANON MP237 $43.00 $55.00 YOTTA TECHNOLOGY $70.00
2 EPSON L210 NA $155.00 KHUN HONG
3 HP DJ1510 NA $45.00 KPC
4 CANON MG3570 $93.00 $109.00 i-Qlick $109.00
5 EPSON L350 NA $190.00 HAK HENG
6 CANON E510 $85.00 $95.00 KND
7 CANON MG5570 NA $84.00 i-Qlick $84.00
8 CANON E400 $75.00 $88.00 NOJIMA $88.00
9 CANON MG7170 $224.00 $256.00 AEON $256.00
10 CANON E560 $101.00 $110.00 Rapid $118.00
Market Update
Top Selling Multi Function Inkjet Printers for January
Key Highlights for January
i-Qlick’s Activities
Promotions and Roadshows• Aeon Mall Electronic Expo (6 to 18 Jan)• Chinese New Year Promotion (24 Jan to 15 Feb)
Events• Canon Printer Expo (23 Jan to 29 Jan)
*To be presented in February’s report
Aeon Mall Electronic Expo
Promotions and Roadshows
• Promotion Period: 6 – 18 January• Location: Booth at Aeon Mall• Chainstore Partner: Aeon• Total visitors: 500 visitors (approx)• Video report: http://
youtu.be/ynlDJir4s38
Aeon Mall Electronic Expo
Promotions and Roadshows
• Promotion Publicity:• Full page print advertisement on Koh
Santepheap (No 1 Khmer Newspaper – 40k circulation)
• Online banner ads on Sabay news site (No 1 online entertainment website)
• Online banner ads on Cambo Report (Popular electronic products website)
• i-Qlick’s website and facebook page (more than 11k fans)
• Promotion emails sent to 14k contacts• 3000 flyers distributed
Online Banner Ads on Sabay News and Cambo Report websites
Posting on i-Qlick’s facebook page
Full page ad on Koh Santepheap Newspaper
Promotion X-stands
Canon Printer Expo
Product Launch
• Product Launch: 23 January• Location: Aeon Mall Daylight Plaza• Total visitors: 200 visitors (approx)
• Corporates• Dealers• Media• Business Partners
• Products launched: 20 printers and 3 cameras• Video report: http://youtu.be/rzIG5vcgeKQ
Canon Printer Expo
Product Launch
Key Message: “Free Canon Printer For Your Business”
Canon Printer Expo’s Media Coverage
Product Launch
• 6 TV Stations• TV 3 http://youtu.be/3N0jCDA2Lw0 • Hang Meas HDTV http://youtu.be/S10m4ev2ZVI • CNC http://youtu.be/7MBgrCLolHo • CTN http://youtu.be/H1WhIcoiFNE • Bayon TV http://youtu.be/eINt9Ajkfys • SEA TV http://youtu.be/COJ9qjab3eQ
• 6 Newspapers• Koh Santeapheap• Rasmei Kampuchea• Kampuchea Thmey• Dap• Commercial News• Jian Hwa Daily
• 4 News Websites• Sabay• Dap• CEN• Khmerload
• 2 Magazines• Electronic Magazine• Stuff Magazine
Product Launch
Canon Printer Expo • Public Roadshow: 24 to 29 January• Location: Aeon Mall Daylight Plaza• Total visitors: 2000 visitors (approx)• Daily games and product presentation: 5pm to 8pm
Advertisement on E Series Printers • Electronic Magazine• January Issue• Circulation: 15,000• PIXMA E400, E560 and E510
Print Ads
Product Reviews
Product Reviews on MG Series• Electronic Magazine• January Issue• Circulation: 15,000• PIXMA MG2970 and MG5670
i-Qlick’s facebook page
Social Media Report
• As of 31 January 2015, we have 92,661 fans• This month we gained 2061 of likes• Key facebook postings for this month:
• EOS 7D Mark II Campaign • Free Canon Printer Campaign• Aeon Mall promotion• Chinese New Year promotion• Instalgram Love contest
Likes_____________3,189Shares____________727Comments_________374People Reached_____274,560
EOS 7D Mark II Product Review by Cambo Report
Most liked posting:
Promotions and Roadshows• Aeon Mall Electronic Expo (6 to 18 Jan)• Chinese New Year Promo(24 Jan to 15 Feb)
Likes_____________106Shares____________8Comments_________27People Reached_____3,934
i-Qlick’s facebook page
Likes_____________137Shares____________24Comments_________37People Reached_____6,002
Likes_____________31Shares____________1Comments_________2People Reached_____708
Social Media Report
Likes_____________26Shares____________3Comments_________6People Reached_____1,822
i-Qlick’s Instalgram
Social Media Report
• As of 31 January 2015, we have 928 followers• Key postings for this month:
• Valentine’s day Instalgram Love Contest • Good picture from photographer
Contest period :23rd Jan to 12st Feb 2015.To join this contest, fans have to share pictures of love and hashtag #LoveiQlick. Best picture will be selected nased on picture story, creativity and photo composition.
Prizes:
1st Prize:
- PowerShot A2500 Digital Camera - Sephy CP810 Compact Photo Printer- Dinner Voucher at the Equinox Sky Bar with reservation made
for 14 Feb 2014- 2 VIP Movie Tickets at Major Cinema - 2 Tickets for Ice Skating at Kids City- 1 PIXMA Scrapbooking Photo Album
4 Consolation Prizes:
- 2 VIP Movie Tickets for each winner- 1 PIXMA Scrapbooking Photo Album
Service Report
Service Report for January Local Service Monthly for January - 2015
Received items Product Total by Product Repaired Not Repaired Outstanding
CSP ALL 99 100.0% 96 97% 2 2.0% 1 1.0%99
Why Not Repaired 99
A Description CSP1 Repair costs consideration 2 2.0%2 EOL model, no parts available 0 0.0%3 Repair time not acceptable 0 0.0%4 Upgrade to new models 0 0.0%5 Badly tempered 0 0.0%
6 Bad condition items 0 0.0%
2 2.0%
Why Outstanding 99
B Description CSP1 Still within repair turnaround time 0 0.0%2 Waiting customer confirmation 0 0.0%3 Sending to repair at CSPL 4 Waiting return shipment from CSPL 5 Waiting repair parts from CSPL 1 1.0%
6 Waiting to repair (technicians busy) 0 0.0%
1 1.0%
Suggested Action Plan Rate of possibility Comments / Answers
Description Reference CSP CSP Dept
1 Spare parts issue? A1, B5 3% Yes maybe (need to improve shipment time)
2 Start DSLR full repair services? A1, A3, B3, B4 N/A
3 Need more technicians? A3, B6 0% Not required
4 CSPL to reduce Spare Parts cost? A1, A4 2% Not required
5. etc.
Upcoming Activities
Upcoming Activities in FebruaryPromotions and Roadshows• Chinese New Year Promotion (24 Jan to 15 Feb)
Events• Canon CP+ Press Tour to Japan (8 Feb to 13 Feb)
