Crowder college distance learning handbook for online faculty

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  • CROWDER COLLEGE

  • 1

    Table of Contents

    Crowder Colleges Distance Learning Mission Statement ............. 2

    What is Long Distance Learning? .................................................... 2

    Software and Technology Tools Needed ......................................... 2

    Crowder College Online Class Template ......................................... 4

    Quality Standards .............................................................................. 4

    Distance Learning Faculty Responsibilities .................................... 5

    Student Support Services ................................................................. 6

    Syllabus Guidelines ........................................................................... 7

    Netiquette ........................................................................................... 8

    Grading ............................................................................................... 8

    Communicating with Your Students ................................................ 8

    Testing ................................................................................................ 9

    Plagiarism Software/Turnitin.com .................................................... 9

    Library access for online students ................................................... 9

    Cancellation of Classes ................................................................... 10

    Faculty and Course Evaluation ....................................................... 10

    Student Limit per Section ............................................................... 12

    Minimum Enrollments per Section ................................................. 12

    Cancellation of Classes ................................................................... 12

    Procedures for Recycling Courses in Blackboard .................... 12

    Course Development and Approval Process ................................. 12

    Copyright Guidelines ...................................................................... 13

    Intellectual Property ........................................................................ 13

    Students with Disabilities ............................................................... 13

    Students with Disabilities Accessible Media .............................. 14

  • 2

    Crowder Colleges Distance Learning Mission Statement

    Welcome to distance learning at Crowder College! Our mission is to provide effective and quality education to our students through the available technology of distance learning. While the medium is different from that used in a ground class, we strive to create an educational environment that is still comparable to our traditional one in strength, effectiveness, and quality. In the Quality Standards for Online Courses Manual, you will find a complete listing and description of those best practices that we feel are necessary for quality teaching and learning. Please read this manual carefully. Our goal is to offer Distance Learning faculty a broad range of tools and technologies, along with the training and support for successful development and delivery of distance learning courses.

    What is Long Distance Learning?

    The U.S. Office of Technology Assessment defines distance learning as the linking of a teacher and students in several geographic locations via technology that allows for interaction. At Crowder College, we use primarily the Blackboard platform to integrate our curriculum with the technology. While Crowder College offers a variety of methods of teaching, including flex courses, a combination of on campus teaching and Blackboard, we define fully online courses as ones that are taught at least 80 percent online (science and speech courses, for example, might have Saturday lab components) and involve significant interaction between instructor and students.

    Software and Technology Tools Needed

    Adequate access, hardware, and software are necessary in order to teach online. The following requirements are those that are suggested for students taking online courses. These requirements also apply towards the faculty teaching those courses.

    Hardware: o Must have a computer or access to one.

  • 3 o The computer must be able to access the Internet. o The computer must be able to run a Graphic Web Browser

    that is Java and Frames capable. o 512MB (2gig recommended) of RAM, with 1gig of hard drive

    space available, and operating with CPU processor speed of Pentium 4 3GHz or greater for PC, or running a Power Macintosh or higher.

    o Monitor Resolution 800 x 600 and 1024 x 768 o Internet Connection Any high-speed connection (e.g. Cable

    Broadband or DSL) o Free Hard Disk Space 500 MB or greater

    Software: o Must have software necessary to access the Internet. o Must have a Graphic Web Browser that is Java and Frames

    capable. o Must have word processing software that can save in "Rich

    Text Format". o Must have an active Internet email account. o Although not required, it is recommended to have virus

    protection loaded and active on the workstation. User Requirements and/or skills:

    o Ability to access the Internet o Proficient in using a web browser. o Proficient in sending and receiving email including sending

    and receiving attachments. o Proficient in using a word-processing program. o Proficient at downloading software or documents. o Able to download and install plug-ins for a web browser such

    as RealPlayer, Shockwave or Adobe Acrobat Reader. o Able to meet additional special requirements that are specified

    for a particular class.

    Keep in mind that it will be necessary to access your class at least four times a week, and probably on weekends occasionally. Relying only upon college hardware during working hours most probably will not be adequate.

  • 4 Crowder College Online Class Template

    All online courses at Crowder College contain a common required template so that there is consistent organization within the classes. The following menu items must be visible and utilized within your course:

    Course Information: A syllabus and a complete semester schedule must be visible here.

    Course Documents: Study guides and other such materials will be here.

    Assignments: Assignments, Exams, and quizzes will be located here.

    Staff Information: Faculty Biographical Information with photo will be located here.

    Blackboard Help: This area contains materials to help your students maneuver within the Blackboard LMS.

    Online Tutoring: SmartAssign link for our online tutoring service.

    In the Blackboard Help section you will find information and short video clips on how to perform the basic functions in Blackboard. If you find that your students need help, please direct them to this area. The Online Tutoring link will allow the student to use SmartAssign, our online tutoring service.

    Also included in the template is an announcement that reminds all faculty of the required placement of the most important documents in online courses, such as syllabus and schedule. Please read this carefully, and then you may delete it from your course.

    Other menu items can be added, and colors and style can be modified if desired. The above menu items must remain and be utilized as directed, however.

    Quality Standards

    Crowder College rigorously holds to quality standards for all online courses. While different mediums will, of course, be used, the online

  • 5 course should be comparative to its traditional counterpart. All faculty who teach online should read carefully the Quality Standards for Online Teaching Manual and hold to those quality standards in their online courses. Each instructor will be evaluated annually by their department chairs; these quality standards are the criteria by which all online courses will be assessed. Remember that online teaching demands a certain amount of interaction between the instructor and the students, just as with traditional teaching. This interaction is necessary for quality teaching and will require as much time and preparation as a traditional classroom.

    Distance Learning Faculty Responsibilities

    Respond to email and phone requests from administrative officers within a 24-hour period.

    Meet all deadlines for administrative paperwork required by Crowder College. This includes book adoption, attendance verification, roster information, final grades, and other deadlines.

    Teach the course for the complete session dates, as specified by the official schedule. Begin and end the course as outlined on the academic schedule. For online courses, it is advisable to schedule assignments that will complement official holidays on the academic schedule where the college is closed.

    Facilitate the administration of course evaluations and surveys for your students.

    Follow the institutional syllabus outline. Uphold college academic standards and policies, and follow grading

    policy, as specified in the College Catalog. Submit a copy of the class syllabus at the beginning of the semester

    to the Instructional Office using the required methods given. Maintain and keep grade books and archived courses for a period of

    five years. Participate in an administrative evaluation of your course and

    instruction annually. Perform a self assessment of your online course each semester in the

    Blackboard Quality Online Teaching site. Maintain a working email address and check it frequently. The email

    address should be one that either reflects the institution or is a non offensive general account. Do not utilize another colleges email account in your correspondence with your Crowder students.

  • 6 Respond to email and phone requests from students within a 24-hour

    period, except on weekends and holidays. Notify your students if you plan to go out of town, or will be unavailable for an extended period of time, that would prevent you from responding to students within a 24-hour period.

    Permit only registered and paid students to access your online course.

    Ensure that you have access to a working computer and Internet connection. Have a back-up plan if your personal computer is not working.

    Student Support Services

    One goal of Crowder College is to ensure that all faculty and students have adequate access to both instructional and administrative support services. The information below will hopefully help you to keep open those necessary lines of communication between yourself and these services. It is strongly suggested that you include pertinent numbers, such as Information Technology and Blackboard Help numbers, on your syllabus so that your students will also have access to these numbers.

    Information Technology: Cartridges for printers, Campus Email Accounts, help with computer hardware & network problems, purchasing software, computers, printers, network equipment.

    Phone: 417-455-5712 fax: 417-451-9669 Hours: During Classes / Monday - Friday 7:30am - 9:00pm Between Semesters / Monday - Friday 7:30am - 5:00pm

    Blackboard Technical Help: Mike Jernigan Email: michaeljernigan@crowder.edu or help@crowder.edu Work Phone: 417-455-5518 Office Location: McDonald Hall Room 230 Office Hours: Mondays-Fridays 7:30-4:30

    Debra BrownOnline Coordinator: Other online issues, Pedagogical issues, evaluation process for online faculty, help with online instructional concerns.

    Email: debrabrown@crowder.edu Work Phone 417-455-5484 Home Phone 417-775-2151 Office Location: Farber Building, office 139

  • 7 Crowder College Website: http://crowder.edu

    Crowder College Blackboard login website:http://crowder.blackboard.com

    Crowder College Library website: http://www.crowder.edu/library/library.html

    GroupWise Email: http://webmail.crowder.edu/

    Instructional Office: Faculty contracts & information, Car ID tags for Faculty & Staff, Institutional Syllabi, office hours of instructors, scheduling of classrooms.

    phone: 417-455-5740 fax: 417-455-5745 Hours: Monday - Thursday 7:30am - 6:30pm Friday 7:30am - 4:30pm

    Human Resources/Payroll Office: Absence notification forms, Award nomination forms, Benefits info., contracts for employees, educational loan applications, employee handbooks, employment application forms, Grievance forms, Payroll forms, Policies & procedures, Salary schedules, Staff development booklets, Suggestion box, Long distance codes, Vacation/Sick leave info., Workers' comp forms, YMCA enrollment & cancellation forms.

    Phone: 417-455-5726 fax: 417-455-5747 Hours: Monday - Friday 8:00am - 4:30pm

    Bookstore: Books, office supplies, CC clothing, FedEx & UPS pick-ups & deliveries, Mail service & stamps.

    Phone: 417-455-5588 Hours: Monday 8:30am - 6:30pm Tuesday - Friday 8:30am - 4:00pm

    Syllabus Guidelines

    It is required of all faculty that the institutional syllabus, if there is one, for your particular course be used. Always ask your department chair to send you the institutional syllabus for your course. This information should be included at the beginning of your syllabus, and then other information that you might like to add can be included after the institutional syllabus information. Online syllabi should include minimally the following components, though you may include more.

    Institutional syllabus information Contact Information (email and telephone) Methodology of Course (HOW will the students perform in the

    course: discussion board, tests, assignments, etc.)

  • 8 Geography of Course (WHERE are the items located) Disability Statement Plagiarism Statement (what is it, what are the penalties, etc.) Bad Weather Policy Credit Hour Policy

    Netiquette

    As with traditional teaching, an online instructor should practice professional behavior and language. In the discussion board, particularly, no profanity or off color humor should be used, and careful attention should be paid to wording and tone. This applies, as well, to emails. Sarcasm and satire can easily be misunderstood without the aide of body language, and this is not available typically in the online environment.

    Grading

    Faculty who teach in an online environment face different grading challenges than faculty who teach traditional courses. Problems with text conversion, difficulties with software, time consumption with uploading and downloading documentsall of these and more are constants in the work load of an instructor teaching online. In spite of these, however, it remains an expectation of the college that faculty will continue to mark papers, give written feedback on tests, quizzes, and papers in a comparative fashion to traditional instruction. For more information on how this can be done, please contact Debra Brown at debrabrown@crowder.edu. There is software available that can make this easier on the instructor, as well as methods within the Blackboard shell.

    Communicating with Your Students

    Frequent communication and interactivity with distance education students is essential. The instructor should be available for the students to contact during the semester. You should prov...