CREATIVE RESOURCESCREATIVE RESOURCES

Administrative Support ServicesAdministrative Support Services

““The Virtual Admin Office”The Virtual Admin Office”

Our Business is Supporting You and Your Our Business is Supporting You and Your Business…Business…VirtuallyVirtually

What is a VA?What is a VA?

* * Experienced professionals who provide Experienced professionals who provide provide practical solutions provide practical solutions to the administrative to the administrative

or outsourcing challenges that face or outsourcing challenges that face businesses.businesses.

** Are cost effective - Are cost effective - Salary, overhead and benefits Salary, overhead and benefits for a full time employee are eliminated. VA’s are for a full time employee are eliminated. VA’s are not temps or employees but individual contractors.not temps or employees but individual contractors. More familiar titles are:More familiar titles are:

*Administrative Assistant *Bookkeeper*Administrative Assistant *Bookkeeper *Secretary *Executive Assistant*Secretary *Executive Assistant

  

Online we are known as Virtual Assistants – Online we are known as Virtual Assistants – and are as close to you as your computer!and are as close to you as your computer!

Does your business need a VA?Does your business need a VA?

• Your business is just starting or expanding, and Your business is just starting or expanding, and so is your workload!so is your workload!

• You or your staff may not have all the skills and You or your staff may not have all the skills and technology to keep up with your expansion.technology to keep up with your expansion.

• You require administrative support assistance You require administrative support assistance periodically or even on a regular basis…but not periodically or even on a regular basis…but not the added expense of hiring an employee.the added expense of hiring an employee.

““A VA is the solution to your outsourcing needs”A VA is the solution to your outsourcing needs”

Tip #14 - A client needs to confirm sales Tip #14 - A client needs to confirm sales appointments made for the week. The list is faxed appointments made for the week. The list is faxed to a VA. The VA calls the appointments and notes to a VA. The VA calls the appointments and notes who is confirmed and who must be rescheduled. who is confirmed and who must be rescheduled.

The list is faxed back to the client.The list is faxed back to the client.

101 WAYS TO USE A VA101 WAYS TO USE A VA

 

What are the benefits of hiring a VA?What are the benefits of hiring a VA?

* * When you hire a VAWhen you hire a VA, you do not have to provide office , you do not have to provide office space, equipment or software.  An ideal situation for a small space, equipment or software.  An ideal situation for a small or home-based office.or home-based office.

* * When you hire a VAWhen you hire a VA, you hire a professional individual , you hire a professional individual contractor – not a TEMP. We contractor – not a TEMP. We work with clients to build a work with clients to build a mutually rewarding relationship…mutually rewarding relationship…When you succeed, we When you succeed, we succeed.succeed.

* * When you hire a VAWhen you hire a VA, , you can specify the length of the you can specify the length of the arrangement. Whether it is full-time, part-time or on a per arrangement. Whether it is full-time, part-time or on a per project basis, a VA can adapt to your unique situation.project basis, a VA can adapt to your unique situation.

““We have the unique ability to become an extension of your current We have the unique ability to become an extension of your current staff or function as a staff of your own.”staff or function as a staff of your own.”

Who can benefit from the services Who can benefit from the services provided by a VA?provided by a VA?

• Home-based businessesHome-based businesses

• Small companies with limited budgets and Small companies with limited budgets and office spaceoffice space

• Executives who are frequent travelersExecutives who are frequent travelers

• New business startups New business startups

• Nonprofit organizationsNonprofit organizations

• Large companies with overflow workLarge companies with overflow work

• Anyone who can just use extra helpAnyone who can just use extra help

Tip #25 - A client takes notes at meetings and Tip #25 - A client takes notes at meetings and needs them typed. The client mails the notes to a needs them typed. The client mails the notes to a VA, the VA types the notes and mails or E-mails VA, the VA types the notes and mails or E-mails

them back. them back.

101 WAYS TO USE A VA101 WAYS TO USE A VA

How Does It Work?How Does It Work?

• Working Virtually means:Working Virtually means:

– All work assignments, project requirements and All work assignments, project requirements and documents are communicated and transferred documents are communicated and transferred

via the Internet.via the Internet.

– Also utilizing E-mail, Fax, Phone, US Mail, Also utilizing E-mail, Fax, Phone, US Mail, Courier.Courier.

““Your geographical location isYour geographical location is not a considerationnot a consideration.”.”

  

Types of ServicesTypes of Services Secretarial SupportSecretarial Support Database management Database management

and data entryand data entry Desktop publishingDesktop publishing Email accountsEmail accounts Internet researchInternet research Mail merges and Mail merges and

mailoutsmailouts Travel ArrangementsTravel Arrangements BookkeepingBookkeeping

Executive SupportExecutive Support PowerPoint PowerPoint

presentations/data presentations/data projectionsprojections

SpreadsheetsSpreadsheets Website maintenanceWebsite maintenance Transcribing – both Transcribing – both

audio and digitalaudio and digital Word-processingWord-processing Graphic DesignGraphic Design

““Depending upon their particular area of expertise, Virtual Depending upon their particular area of expertise, Virtual Assistants offer a wide range of services.”Assistants offer a wide range of services.”

Tip #25 - A client needs to hire on-site office Tip #25 - A client needs to hire on-site office personnel. A VA can write a help-wanted personnel. A VA can write a help-wanted

advertisement, place the ad, receive and review advertisement, place the ad, receive and review the resumes, conduct the initial phone interview, the resumes, conduct the initial phone interview,

narrow the selection to three individuals, and narrow the selection to three individuals, and schedule a personal interview with the client. schedule a personal interview with the client.

101 WAYS TO USE A VA101 WAYS TO USE A VA

* Invoices are sent via e-mail, fax, or U.S. Mail * Invoices are sent via e-mail, fax, or U.S. Mail (snail mail) whichever is most convenient for (snail mail) whichever is most convenient for your requirements.your requirements.

* Payments can be made by business check, * Payments can be made by business check, personal check, cashier's check or money order personal check, cashier's check or money order made payable to Creative Resources. made payable to Creative Resources.  * Additionally, we can accept  your check * Additionally, we can accept  your check payments and credit card payments through our payments and credit card payments through our online PayPal account.online PayPal account.

PaymentsPayments

Alana Daniels, Virtual Assistant

* 15 years experience: Office Management

Administrative Services

Desktop Publishing

Event Planning & Travel Co-ordination

EXPERIENCEEXPERIENCE

““From Receptionist to Office Manager to Executive Assistant, From Receptionist to Office Manager to Executive Assistant, Alana has the skills to assist you in every facet of running a Alana has the skills to assist you in every facet of running a

successful office or business.”successful office or business.”

Tip #75 - Tip #75 - A client is preparing a seminar and needs a A client is preparing a seminar and needs a PowerPoint presentation prepared. Sketches of PowerPoint presentation prepared. Sketches of

diagrams and charts are faxed to a VA. The VA prepares diagrams and charts are faxed to a VA. The VA prepares the PowerPoint slides and sends the document to the the PowerPoint slides and sends the document to the

client via E-mail attachment.client via E-mail attachment.

101 WAYS TO USE A VA101 WAYS TO USE A VA

If you need help with….If you need help with…. Formatting documentation Merging letters and labels/envelopes Data entry into your database or

spreadsheet/maintaining their mailing list Assistance with newsletters Transcriptions (medical, legal, standard) Internet research – competitors, product

information, promotionals, etc Projects of all kinds

Then….. Then….. Creative Resources is your Solution!Creative Resources is your Solution!

Website: www.TheAdminOffice.comWebsite: www.TheAdminOffice.comEmail: info@TheAdminOffice.comEmail: info@TheAdminOffice.com

CREATIVE RESOURCESCREATIVE RESOURCES““The Virtual Admin Office”The Virtual Admin Office”

ContactContactYour Virtual AssistantYour Virtual Assistant

Alana DanielsAlana Daniels(910) 554-9846(910) 554-9846