Crash Creativity Course – “Are You Paying Attention?”A.E., Kuala Lumpur, Malaysia

Customer Friendly – We all love trying on shoes – Sales clerks only at cash register – shoes in boxes form the “walls.” Lots of light and space to move around. Where are the seats to sit while trying on shoes???

cosmetic or medical, or what?

This is what shops do in Kuala Lumpur when they’re short

of help. Oh, oh, no customers! Is this a mortician’s shop?

browsers and buyers

Ceiling, floor, walls all white – spotlight on merchandise stacked in multi colors everywhere. Customers in every nook and cranny with 5-person cash

register counter moving people quickly in and out of payment process

“How to I get out of here?”

“How do I get out of here without bumping that lady??” Pathway very narrow after checkout; guard in left photo keeping an

eye on customers.

“Can you buy these things?”

Pop-up watch display in middle of mall attracts many viewers – rug on floor marks space in a huge atrium along with partitions separating various brands

“Where are the people?”

Simple unpainted cement floor, white walls & ceiling put the focus on this textile exhibit. Friendly, informative gallery curator.

All windows & doors open to allow air flow through an innovative green building

including ceramic chandelier!