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Crafting a WinningCrafting a Winning Resume Resume
Agnes Konya
Hidden Job Market and Resume Expert/Job Search Specialist
CV Factorywww.cvfactory.hu
Who Is Your Audience? Who Is Your Audience?
• The Gate Keepers: Human Resource Clerks, Secretaries / Admin. Assistants…
• Computer Scanning Systems: Resumix, Restrac…
• Decision Makers: Interviewer (Department Manager, Executive…)
Gate KeepersGate KeepersThey Have:• Limited Time• Limited Understanding of Material• Limited Interest
They Require:• Formats That Are Quick to Scan• Key Words That Are Easy to Find
Computer Computer Scanning SystemsScanning Systems
They Have:• Inability to Read Between the Lines – a Computer Program
They Require:• Formats That Are Completely scannable in Layout• Light Colored Paper• Appropriate Key Words for Position Target
Decision MakersDecision MakersThey have:• An interest in what makes the applicant unique• A focus on results and value
They require:• Marketing style and presentation• Easy to read layout• Emphasis on quantifiable results
Basic Resume Basic Resume RequirementsRequirements
• White Space & Margins• Use of a Common Font Style, Pref. San Serif• Font Size Not Below 10 Point• Font Size Not Above 14 Point• Always List Dates & Cover Gaps• Only Include Maximum of 15 Years Or ca 4
Positions• Avoid Listing Personal Information• Avoid Resume Templates
Key Sections in a ResumeKey Sections in a Resume• Personal information• Objective• Summary of qualifications• Professional experience / work history• Education
Optional: awards, professional associations, volunteer / community, etc.
Personal InformationPersonal Information• Always Put Your Name on the Top Line• Include Contact Information Such As: - Address (P.O. Box Is Okay) - Phone Number(s) With Voice Mail - Website - Email
Do Not List Contact Information for Work.
ObjectiveObjective
• Keep It Short and to the Point• Avoid Flowery, Over-wordy and Generic
Objectives• Consider Using a Heading Instead of an
Objective When Targets Are Open and/or Personalization Is
Not Possible• Always Use an Objective or Heading
Example 1:Example 1:ISTVÁN KOVÁCS
25 Szeles Street Phone: 321-752-0880
Budapest, 1082 Email: [email protected]
Pursuing a position as a:
SALES & MARKETING MANAGER
Example 2:Example 2:ISTVÁN KOVÁCS
25 Szeles Street Phone: 321-752-0880
Budapest, 1082 Email: [email protected]
Professional with qualifications for:CUSTOMER SERVICE / SALES / ADMINISTRATION
Summary of Summary of QualificationsQualifications
Also Referred to As:• Highlights of Qualifications• Profile• Summary• Key Qualifications• Etc.
Key Qualification Key Qualification IssuesIssues
• Overview Key Areas of “Relevant” Expertise• Provide a “Marketing” Summary of Unique Value• List Key Words for Position / Targets• May Include Bulleted Sentences, Short
Paragraph, And/or Bulleted List(s)• May Include Key Certifications and/or Licenses.• May include computer and language proficiency
Example 1:Example 1:SALES & MARKETING PROFESSIONAL
Key expertise: B2B & B2C Marketing Product Management International Relations Dynamic professional with proven ability to gain marketing share in highly competitive markets. Experienced in multicultural markets. Proficient in German; verbal communication in French and Italian. • Excel in identifying and capturing “difficult” market niches to propel growth and
bottom-line earnings.• Possess strengths in developing strategy, delivering presentations and building
consumer recognition. An outstanding product and company representative.• Skilled trainer and motivator who readily shares vision to develop team. • Computer literate using MS Word, Excel, PowerPoint, Internet and company-
specific Sales Database. - Sales & Marketing Training - Public Relations - Market Planning - Product Positioning - New Product Launch - Territory Penetration - Budget Management- Competitive Analysis - Event Planning - Promotional Programs - Internet Research- Key Account Mgmt. - Multilingual Promotions - International Relations - Tradeshow Sales
Example 2:Example 2:
Professional with qualifications for:ADMINISTRATION & OFFICE MGMT. / HUMAN RESOURCES / SALES
Enthusiastic professional with a broad area of administrative, human resources, sales and management qualifications. Demonstrated accomplishment across diverse industries including medical office, staffing and travel. Extremely resourceful, organized and results-oriented with the ability to produce andsucceed. Key areas of expertise include: Recruiting & Staffing B2B Sales B2C SalesCall Center Operations Medical Office Mgmt. Administration & ClericalScheduling & Planning Inventory Control Account ManagementHiring & Termination Insurance Billing Customer Relations Staff Supervision Process Development Process Improvement
Professional Professional Experience / Work Experience / Work
History IssuesHistory Issues • Chronological Style
• Functional Style
• Combination Style
Chronological StyleChronological StyleInvolves:• Reverse Chronological Listing of Employment
Positions• Dates• Job Descriptions• Quantifiable Results and Accomplishments
Benefits:• Individuals With Stable Career Histories and Records of Growth
Chronological SampleChronological SampleINFORMATION SYSTEMS MANAGER, EPAM Systems Ltd. 2012-PresentSupported corporate-wide projects in the selection, delivery and management of new
technology. Oversaw the actions of a 14-person team encompassing web design, technical support, and software development. Additionally handled traditional department management functions including fiscal responsibility, resource management, project management, and administrative detail. Provided project leadership on projects including:
• Object-Oriented Analysis & Design: Presented project analysis to senior management achieving go-ahead to manage and develop system architecture and object oriented design (OOD). Directed development and selection of tools, and performed final analysis. Java, Jbuilder, Rational Rose.
• Data Warehousing System: Implemented data warehouse for Procurement Department to provide easy access and analysis of inventory data with viable reporting tools. Successfully delivered project under budget. MS Access, SQL.
• Technical Support: Designed a 2-day program for staff and management during the implementation of PeopleSoft modules. PeopleSoft.
Functional StyleFunctional StyleInvolves:• Functional categories of experience• No chronological job history
Benefits:• Just about no one as the lack of work history
and/or dates makes it look like the individual has something to hide
CombinationCombinationInvolves:• Functional categories of experience• Brief work history with dates, usually at the bottom of the resume• Emphasis on transferable skills and not
employment
Benefits:• Career changers, military conversion, new graduates, mature workers, re-entry into the workforce, and job hoppers / gaps
Combination Example Combination Example 11
PROFESSIONAL EXPERIENCEAccount Manager (Human Resource responsibility), Skoopy Ltd. 2015-2016Facility Manager / Budget Coordinator, Future FM 2012-2015Support Counselor, Volunteer, HAT Foundation 2013-2014Sales Manager (Human Resource responsibility), Smarthome Ltd. 2009-2011 HUMAN RESOURCE MANAGEMENT• Program Start-Up: Spearheaded the development and management of human
resource departments for the start-up of Skoopy and Smarthome.• Staff Recruitment: Performed recruiting for Skoopy and Smarthome. Successfully
processed applications, arranged background investigations and performed interviews.• Policy and Procedure: Developed and instituted all policy and procedure for human
resource processes at Skoopy and Smarthome. Created a human resource personnel manual at both the Future FM and Smarthome. Gained solid experience with federal, state and disability laws and regulations.
• Compensation & Pay Structure: Collaborated with Executive Management at Skoopy to create pay structure for all tiers of employees. Assisted staff in selecting appropriate benefit programs at Smarthome. Negotiated compensation with staff at the Future FM.
ContinuedContinuedTRAINING & DEVELOPMENT• Program Development: Researched, designed and implemented staff development
programs for orientation, training and continuing education. • Training Management: Maintained accurate records of staff licensure and training at the
Future FM, scheduling continuing education programs to maintain licensure. • Curriculum Design: Created a training procedural manual in collaboration with Executive
Management at Skoopy. Introduced curriculum in response to pressing legal issues including sexual harassment and diversity at the Future FM.
EMPLOYEE RELATIONS• Recognition Programs: Created staff recognition and incentive programs for sales
department at Smarthome. Programs resulted in a sales volume increase of 18% in one quarter. Subsequently worked with Executive Management to roll-out incentive programs company-wide.
• Employee Communications: Interfaced with employees in all positions to communicate changes in personnel policies. Mediated between staff to resolve problems at Skoopy and Smarthome.
• Employee Counseling: Provided individual counseling to staff at Smarthome. Received State of Florida training in substance abuse prevention and domestic violence. Assisted parents through group counseling sessions at the HAT Foundation.
Combination Example Combination Example 22
RELEVANT EXPERIENCE & SKILLSSoftware & Hardware Installation / Configuration: Performed the installation of computer components, system building, peripherals, and new software.•Learned hardware / procedures associated with assembling PCs in PC Basics course. Installed and configured DOS / Windows based desktop computers and peripherals including systems integration, power supplies, disk drives, video systems, memory management, multimedia devices, and data communications for a number of colleagues and for class projects.•Utilized Q-Basic to write batch files and Auto.EXEC files. Computer Service & Support: Identified and troubleshot computer system and minor network problems for colleagues and classroom projects.•Upgraded computers and resolved minor computer and peripheral problems. Networking: Gained experience with network servers and workstations by setting up of a classroom network. Performed installation, configuration, and troubleshooting.•Learned the basics of managing file systems, storage devices, and other resources available on the network. EMPLOYMENT HISTORY Assembler II - DELEGO CONSULTING Ltd., Vecsés 5/98 to 6/01Waiter - Erhardt Restaurant, Sopron 3/10 to 5/13Electrical Apprentice - Lightware Visual Engineering, Budapest 5/95 to 2/10
EDUCATION & EDUCATION & TRAININGTRAINING
Include only relevant education such as:
• Degrees• Relevant Courses and/or CEUs• Certifications / Licensure*
* May appear in separate section
Education Example 1 Education Example 1 & 2& 2
EDUCATION AS, Computer Engineering Technology, University of Szeged,
Szeged, GPA: 3.7
orEDUCATION & TRAINING
Microsoft Certified Systems Engineer Curriculum
Microsoft IT Academy, WI – 2014
Bachelor of Science in Computer Information Systems University of Szeged, WI – 2011
Education Example 3Education Example 3EDUCATION & TRAINING
Credits toward BS in Business Administration – Corvinus Business School
Curriculum in Marketing, Business, Critical Thinking, Interpersonal Communications, Financial Analysis
Company sponsored training:
Advanced Sales Management, Advanced Software, L.E.A.P. (Confidence)
Exchange Student - Karl Maybach Schule, Friedtichshafen, Germany
Optional SectionsOptional Sections• Awards & Honors• Professional Associations• Volunteer / Community Outreach• Certification & Licensure• Publications• Presentations
Presenter ContactPresenter ContactAgnes Konya, Career InteriorHidden Job Market and Resume Expert/Job Search Specialist
E-mail: [email protected] Website: www.cvfactory.hu
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