corporate starategic planning

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    Corporate and Division Strategic Planning

    Defining the corporate mission

    Establish SBUs

    Assigning resources to each SBUsAssessing growth opportunities

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    Defining the Corporate Mission

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    Mission Statement

    The reason for companys existence and itsresponsibilities to stakeholders

    The customer needs that are satisfied by the firmsproducts or services( areas of product and marketinvolvement)

    The extent of specialization within each product-marketarea

    Amount of product-market diversification desired by themanagement.

    Management's performance expectation from thecompany

    Other general guidelines for overall business strategy

    ( such as technologies to be used & role of R&D)

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    3 major characteristics of a good mission

    statement

    Focus on limited number of goals Focus on major policies and values the company

    wants to honor

    Defines the competitive scopes in which the company

    will operateIndustrial Scope

    Products & Application Scope

    Competence Scope

    Market Segmentation Scope

    Vertical Scope

    Geographical Scope

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    DHL

    DHL will become the acknowledged global leader in the

    express delivery of documents and packages. Leadership

    will be achieved by establishing the industry standards ofexcellence for quality of service and by maintaining the

    lowest cost position relative to our service commitment in

    all markets of the world.

    McDonalds UK mission Statement

    To be the United Kingdoms number one favourite quick

    service restaurant. The company will be led by the needs

    of our customers and commitment to the welfare and

    development of our staff. Mcdonalds will provide great

    tasting food, backed by excellent operators and friendlyservice in a relaxed, safe and consistent restaurant

    environment. Our customers will be serviced in a caring,

    welcoming and professional manner. These goals will be

    implemented in a way which optimises the highest

    operational standards with efficiency and profitability.

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    Defining the Business

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    XeroxWe make copying equipment- We help

    improve office productivity

    Columbia Pictures

    We make movies- We market

    entertainment

    Encyclopaedia BritannicaWe sell encyclopaedias-We

    distribute information

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    Assigning Resources to SBUs

    The Growth Share Matrix ( BCG Matrix)

    Strategies

    Build, Hold, Harvest, Divest

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    SBU Characteristics

    Serves a homogeneous set of markets

    with a limited number of related

    technologies

    Serves a unique set of product- markets

    Has control over the factors necessary

    for successful performance, such asR&D, production, marketing, and

    distribution

    Has responsibility for its own profitability

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    Planning New Business/ Downsizing

    older ones

    Intensive Growth

    Integrative growthBackward integration

    Forward integration

    Horizontal integration

    Diversification

    Downsizing and Divesting Old Business

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    Business Unit Strategic

    PlanningBusiness Mission

    SWOT Analysis

    External Environment analysisOpportunities

    Threats

    Internal environment AnalysisStrengths

    Weaknesses

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    Opportunity Matrix

    Success Probability

    High Low

    High

    Low

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    Threat Matrix

    Probability of Occurrence

    High Low

    High

    Low

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    Performance -Importance Matrix

    Performance

    Low High

    High

    Low

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    Goal Formulation-Hierarchical,quantifiable,realistic, consistent

    Strategic FormulationsMarket Strategy

    Overall cost LeadershipDifferentiation

    Focus

    Strategic Alliances

    Product& Service AlliancePromotional Alliance

    Logistics alliances

    Pricing Collaborations

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    Program Formulation

    Implementation

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    Shared

    Values

    Skills

    Style

    Staff Systems

    Strategy

    Structure

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    Feedback And Control

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    The Marketing Process

    The Value Delivery Sequence

    Steps in the Planning Process

    Analyzing Market OpportunitiesDeveloping Market Strategies

    Planning Marketing Programs

    Managing the Marketing Effort

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    Contents of a Marketing Plan

    1. Executive Summary

    2. Situation Analysis

    Current Marketing Scenario/Market Summary

    Target Market, Market Demographics,BehaviourFactors,Market Needs, Market Trends, Market Growth

    SWOT Analysis

    Competition

    Product Offering KSF

    Critical Issues

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    3. Marketing Strategy

    Mission

    Marketing Objectives

    Financial Objectives Target Market

    Positioning

    Strategies

    Marketing Mix

    Marketing Research

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    4.Financials

    Break Even Analysis

    Sales Forecasts

    Expense Forecast

    5. Controls

    Implementation

    Marketing Organisation

    Contingency Planning

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    PORTERS 5 FORCES MODEL

    Rivalry Among

    Existing FirmsBargainingpower Of

    Suppliers

    Bargainingpower Of

    Buyers

    Threat of New Entry

    Threat of Substitute

    Product & Services

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    The Forces

    New entrants, potentialentrants and the threat ofentry;

    Substitute products/services;Buyers and Buyer power;

    Suppliers and supplier power;

    Competitors and the nature ofinter-firm rivalry.

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    What is the threat of entry into the industry and

    from where does it arise?

    Where are present and potential substituteproducts/services located and what is their impactor likely impact on the organization and theindustry?

    Who are the buyers and what is the extent of theirpower with regard to the organization?

    Who are our suppliers and what is their powerwith regard to the organization?

    Who are our present and potential competitorsand how intense is (or will be) present andpotential competitive rivalry?

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    Potential entrants. Threat of entry depends on theextent of barriers to entry

    Is the potential customer base sufficient to supportnew operations?

    How heavy is the capital investment requirement inthe industry? Is finance available?

    Is there a strong brand image to overcome?

    How costly will be access to distribution channels? What operating cost advantages might existing

    competitors hold (e.g. experienced staff, patentprotection, etc.) ?

    Is there governmental/legislative protection afforded to

    existing organizations? How vigorously will existing operators react against

    new entry attempts?

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    Substitutes products/services will be more

    prevalent if:

    Customers perceive other offers to

    perform the same function as ours;

    Substitute products offer higher value

    for money

    Substitute products earn higher

    profits.

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    Buyer power is likely to be high if:

    There is a concentration of buyers;

    There are alternative sources of supply;

    Buyers have access to useful information

    and then to shop around;

    There is a threat of backward integration if

    the buyer does not obtain satisfactory

    supplies and prices.

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    Supplier power is likely to be high if:

    There is a concentration of suppliers;

    The costs of switching from one supplier

    to another are high;Suppliers are likely to integrate forward if

    they do not obtain the price/profits they

    seek;

    The organization has little countervailingpower.

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    Intensity of rivalry will be greater If:

    Competitors are of equal size and areseeking dominance;

    The market is mature and subject to shake

    out activities;

    High fixed costs provoke price wars tomaintain capacity;

    Product homogeneity necessitates activity to

    maintain share;

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    Eight most significant potential

    competetive advantage

    A superior product benefit

    A percieved advantage

    Low cost operations

    Legal advantage

    Superior contacts

    Superior knowledge

    Scale advantages

    Offensive attitudes

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    Creating Barriers to Entry

    Product Differentiation Advantage

    Superior quality,Superior levels ofservice,strong brand names,high levels of brandloyalty,distribution strengths

    Absolute cost advantageInvestment in R&D,high levels of productiontechnology,patents, previleges access to scarceresources,vertical integration,distribution access

    and efficiency

    Scale related advantageHigh production and sales level