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Top concerns for the marine sector - controlling crew cost and raising competency
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© ABB Inc.April 24, 2023 | Slide 1
Top concerns for the marine sectorControlling crew cost andraising competency
Stuart Melling, manager for marine and crane service, ABB Ltd
© ABB Inc. April 24, 2023 | Slide 2
Top concerns for the marine sectorControlling crew cost and competency
Marine industry’s challenge: To recruit crew with relevant competence and experience at
right price
Crew costs are one of highest operational costs Outsourcing specialist tasks such as electrical plant
healthcare and maintenance can help to: realise lower crew training costs (including periodic re-
certification which may be needed) reduce need for specialisation keep abreast of latest technological developments
supplier brings a range of advanced monitoring, measuring and reporting tools
efficiently keeps plant up and running can significantly cut maintenance cost
© ABB Inc. April 24, 2023 | Slide 3
Top concerns for the marine sectorControlling crew cost and competency
ABB adds significant value by offering maintenance and engineering support through:
Step 1: use of ABB engineers trained in various marine-standard electrical, automation and
instrumentation disciplines can join vessels globally make quick impact on engineering efficiency of on-board plant
Step 2: using a series of highly advanced engineering tools, like remote diagnostics:
major impact on vessel performance dramatically cut the cost of maintenance
Step 3: competency management – marine academies ABB’s marine academies’ train staff with broad range of
engineering, power and automation courses.
© ABB Inc. April 24, 2023 | Slide 4
Top concerns for the marine sectorStep 2: Highly advanced engineering tools
Remote diagnostics Remote diagnostic services (RDS):
monitor, measure and alert to faults from vessel thruster systems, motors, drives, switchgear,
circuit breakers to protection relays, instrumentation and automation systems
although very advanced functions RDS is straightforward to implement and user-friendly
RDS comprises: remote connection diagnostic solutions service agreements
© ABB Inc. April 24, 2023 | Slide 5
Top concerns for the marine sectorStep 2: Highly advanced engineering tools
Remote connection: links up vessel’s engineers at sea with a qualified ABB service
engineer, located onshore ABB engineer can monitor, analyse and troubleshoot
ABB Computer Center: Central network of high-availability servers at onshore ABB
Computer Center manage all customers’ systems Can be accessed via RDS and their authorised users
© ABB Inc. April 24, 2023 | Slide 6
Top concerns for the marine sectorStep 2: Highly advanced engineering tools
Remote connection Virtual service engineer (VSE):
software package installed on ABB computers on customer’s side acts as a software-site-manager sets up secure, encrypted communication with service centre signals its availability and readiness for a remote maintenance
session with VSE-installed PC connected to internet from anywhere, VSE
will automatically contact service centre to make remote connection
© ABB Inc. April 24, 2023 | Slide 7
Top concerns for the marine sectorStep 2: Highly advanced engineering tools
Remote connection ABB service engineer:
authorised ABB service engineer can log on to service centre request permission to connect to a vessel’s installed diagnostics
system series of diagnostics can be carried out to help helps operator determine status of equipment in event of a problem, source rapidly identified
Modularity system completely modular allows expansion from monitoring and diagnosis of a few critical
components or subsystems, to a full multi-disciplinary diagnostic system of power plant and electric propulsion system
© ABB Inc. April 24, 2023 | Slide 8
Top concerns for the marine sectorStep 2: Highly advanced engineering tools
Diagnostic solutions Purpose built hardware platform
allows collection and correlation of data for condition monitoring and troubleshooting from variable-speed drives, PLCs and switchboard relays
device allows sharing of data collected from individual components or sub-systems
simple and intuitive functions for on-demand monitoring of signals storage of all recorded data in database for later reference
© ABB Inc. April 24, 2023 | Slide 9
Top concerns for the marine sectorStep 2: Highly advanced engineering tools
Service agreements Provides fast and efficient remote support of ABB’s full marine
technology portfolio Service agreements configured to suit individual customer
needs Troubleshooting - on demand connection by an ABB service
engineer Prevention - in addition to the above, ABB service engineer
periodically connects to remote system, performs a detailed health-check and advises corrective measures
Continuous - in addition to the above, critical alarms and process statuses are relayed to ABB service centre from where counter-measures can be launched
© ABB Inc. April 24, 2023 | Slide 10
Top concerns for the marine sectorStep 2: Highly advanced engineering tools
Service agreements Scheduled and unscheduled cases are handled by ABB
marine RDS Operations Center in Norway manned 24/7/365 RDS team trained to support all ABB marine systems included in
RDS programme all incidents and requests are logged by engineer on duty on-call service initiated by remote support and is performed by
qualified service personnel from closest ABB global marine services centre
© ABB Inc. April 24, 2023 | Slide 11
Top concerns for the marine sectorStep 3: Competency management – marine academies
Training is priority throughout marine sector Having high level of crew competency ensures efficient and
safe vessel operations ABB compiled comprehensive schedule of courses:
Marine academies in Singapore or Finland Interactive on-board training sessions e-learning
Courses are: tailored towards particular vessel types and DNV approved cover general, safety and advanced system training
© ABB Inc. April 24, 2023 | Slide 12
Top concerns for the marine sectorStep 3: Competency management – marine academies
Target groups: technical crew, deck crew, other marine professionals
Technical crew: electrical engineers and mechanical engineers
Dedicated courses are provided for deck officers General courses introduce ABB on-board system
contents tailored according to actual customer installation advanced courses deepen customer’s knowledge by focusing
on one sub-system at a time
© ABB Inc. April 24, 2023 | Slide 13
Top concerns for the marine sectorStep 3: Competency management – marine academies
Safety courses for marine high voltage systems and Azipod confined spaces
provides knowledge and skills for managing risks adapt safe working methods of high voltage environments and
confined spaces contents in accordance with accepted international standards,
rules and regulations
Hands-on learning environments for: existing marine drive types switchgear equipment full-size large Azipod hydraulic steering unit Azipod C systems marine automation diesel electric Azipod vessel operation
© ABB Inc. April 24, 2023 | Slide 14
Top concerns for the marine sectorStep 3: Competency management – marine academies
On-board training approach is about co-operation and learning together
ABB marine field engineer is instructor Engineer executes, together with a crew, a list of tasks agreed
in advance Training objectives stated together with the actual crew
electronic Maintenance Support Tool (eMST®) Novel concept enabling just-in-time access to highly focused
e-learning material delivers instructions for daily crew maintenance tasks
© ABB Inc. April 24, 2023 | Slide 15
Top concerns for the marine sectorStep 3: Competency management – marine academies
Produced by specialised ABB organisation that includes: full-time project management personnel experienced ABB marine maintenance specialists complete network of subcontractors from area of graphical and
usability design
eMST® objectives always agreed with customer and depends on:
scope of ABB equipment amount of crew tasks desired competence level of crew
Learning content is exclusively system specific and includes: photos, videos, animations and instructional texts produced for
the actual on board system
© ABB Inc. April 24, 2023 | Slide 16
Top concerns for the marine sectorSummary
Many variables to consider Marine operators should take great care to implement
strategy that meets business needs and financial constraints
Combination of managing crew competency with outsourced assistance for irregular or specialised operations
While many traditional maintenance techniques are still applicable, new technology is allowing vessel operators to:
reduce training and crew costs whilst improving equipment effectiveness
© ABB Group April 24, 2023 | Slide 17