Concord 4Security System

Advanced Training

Please Silence Cell Phones and Pagers

Thanks!

Class Objectives

• Upon completion of the course the trainee will be able to:

• Plan• Install• Program• Test• Troubleshoot• Operate• A basic system.• (Assessment Test at end of course)

Concord 4 Series Security Systems

• Concord 4 Integrated – 600-1021-95R

• Concord 4 Commercial – 600-1040

Concord Line Feature Set

Wireless

Hardwire

Two-Wire loop

2 amps power

Siren Driver

Siren Driver

Latchkey

Chime

Keyswitch arming

Scheduling

Outputs

Status voice

Home automation

Cell backup

Phone control

Light control

Activity timer

TP panics

Dialer delay

Duress

Auto stay arm

Two-way voice

Daylight savings

Dealer code

Dial tone detect

Open/Close

Phone test

Pager support

Installer code

Partitions

Exit extension

Siren supervision

Phone panics

Quick arm

Sleep delay

CID/SIA

Jam Detect

Program report

SnapCard

Recent closing

Swinger shutdown

PC download

Alarm verify

Battery test

Concord 4

Concord 4 and CommercialFeature

Max Zones

Partitions

Users

Outputs

# Bus Devices

Power Output

96 (8 onboard)

6 Partitions

230 Users

2 Plus 1 Siren Driver

16 Bus Devices

12VDC at 1 amp

How to build a system

Phone Interface/VoiceEnergy SaverWireless GatewayAutomationCell BackupTwo-Way VoiceVoice

8Z InputSnapCard

4 Relay OutputSnapCard

Zone Expansion

Output Expansion

Touchpads

Misc. Modules

2X16 LCD’s2X20 LCD/VFDFixed English

Touchpads – All Bus Devices

Fixed English Display (60-820)

2X16 LCD Display (60-746-01)

2X20 LCD Display (60-803-04)

2X20 VFD Display (60-804-04)

LCD Display ATP 1000

2X16 LCD ATP 2600

2X16 LCD ATP 2100

Touch screen GTS 50

Fixed English Display FTP-1000)

Installation

Bus Module Installation

• 16 Total Bus Devices, Auto Addressing• Connections made at panel or from another bus module• Connect using Star, Daisy Chain, or Homerun

configurations

Star Daisy Chain Homerun

Power-Up Procedure

• Connect back-up battery• Verify wiring (no loose strands)• Connect transformer to panel• Plug transformer into a non-switched

outlet.• No power switch, panel will power

up

Programming

Initial Power-up

• Auto-addressing of all SuperBus 2000 devices wired to the panel

• LCD and VFD Touchpads display “Scanning Bus Devices”

• FED Touchpad displays “Bus Scan”

• If nothing displays, verify wiring and correct bus device

Scanning Bus Devices

Codes• Installer Code - (4321)

– enter system programming– Cannot be deleted from panel

• Dealer Code - (****)– protects CS phone numbers, dealer code

• Downloader Code - (12345)– Must match in Toolbox as well (Account

#, and Dealer Code also!)

• System Master - (1234)– User programming, system operation

Programming

• A LCD or VFD Touchpad must be use for programming (No FED)

• Programming header on-board to allow programming at the panel

• Only one Touchpad can be used for programming at a time

BUS SCAN…

• A BUS scan can occur the following 4 ways…

• 1. Power Up• 2. Memory Clear• 3. Manually (0+1)• 4. Download

Scanning Bus Devices

Program Header Touchpad

• Follow this step only if the touchpad you are programming from is not staying on the system. (Fixed English Touchpad)

• 8 + Installer Code (4321) + 0 + 2

– You will hear a confirmation “beep” letting you know your service touchpad is active

Beep

SAT JAN 0112:00 PM P1

Programming• Enter System

Programming…– 8 + Installer Code (4321) + 0

+ 0– Touchpad displays “System

Programming”

• Clear Memory…– Use “B” key to scroll to “Clear

Memory”, hit “#” to accept followed by Installer Code “4321, #”.

SYSTEMPROGRAMMING

CLEAR MEMORY

Programming “Hints”• “#” selects menu item or

data entry• “*” deselects menu item or

data entry• “A”&”B” scroll through

available menu options• “C” enters pauses in phone

numbers

• “D” deletes certain settings

• “1”&”2” off and on• “1-6” press and hold to

enter letters A-F in account numbers

• “7”&”9” * and # in phone numbers

SYSTEMPROGRAMMING

Navigating •Two methods to navigate through system programming…

– Flowchart Method– Shortcut Method SYSTEM

PROGRAMMING

Flowchart Method

Shortcut Method• Simply enter

shortcut number to jump to program item

• Shortcut numbers can only be entered from a tier location

• Shortcut numbers located in flowchart boxes

SHORTCUT 0135

Simplify Programming

• Review program shortcut listings and verify which settings need to be changed from defaults

• Create a program quick guide using shortcut numbers

• Use the system planning worksheets in the installation manual

Central Station Phone Number01000 + Number + # + * + * + *

Central Station Account Number0010 + Number + # + * + * + *

Exit Delay Time to 90 Seconds0011 + 090 + # + * + * + *

Enter System Programming8 + 4321 + 00

Exit Program Mode* + * + * + * + A + #

Sensor/Zone Programming

Sensor/Zone Programming

• A zone is an individually identifiable point of input to the system.

• Hybrid control panel (hardwire, wireless)

• Zones are partition specific• Any zone can be either RF or

hardwire, normally open or closed• Zone terms:

– Trip Supervised– Restoral Type

Factory Pre-Programmed Zones

The Concord Control Panels provide pre-programmed hardwire zones for ease of programming.

Sensor Groups

• Sensor Group (Type) Number– Specific number used to

tell the panel how to react when it hears a sensor activation

– Commonly used Groups• 01 Key Fobs, RF

Touchpads• 10 Entry/Exit Delays• 13 Perimeter Instant• 17 Motion Detector• 25 Special Chime• 26 Fire Detectors

SENSOR GROUP 10

Edit Sensors• Allows the changing of a sensors group number

without deleting• Use Edit Sensor menu to view sensor information

in systemS01 P1 G13 NC HW BACK DOOR

S01 – Zone/Sensor NumberP1 – Partition NumberG13 – Sensor Group NumberNC – Normally ClosedHW – HardwiredBack Door – Sensor Text

RF – Wireless SensorTP – TouchpadNO – Normally Open

Sensor Text

• Only LCD and VFD Touchpads can display specific sensor text.

• Concord PIV will speak all words from 3-digit library

• Use Toolbox (PC Downloader) for larger systems

SN 1 ITEM 0050 - DOOR

Sensor Text • 16 Item Numbers per

sensor (0-15)• If a word is in the library, it

only takes up one item number

• If using custom words (not in the library), each letter takes up one item number

• Remember to include a “space” (#221) between custom words

• “000” deletes item numbers

SN 1 ITEM 2006 - ALARM

Output Programming• Concord - 2 on-board open collector

outputs• Outputs are programmed using a 5 digit

number i.e. 01400– First 3 digits are the trigger (what needs to

happen for the output to activate)– Second 2 digits are the response time (how

long the output is activated for)

Output Programming

– First 3 digits are the trigger (what needs to happen for the output to activate)

– Second 2 digits are the response time (how long the output is activated for)

CONFIGURATION 01400

Keychain Touchpad Star Button activating an output

Programming Exercise

• Enter Quick Programming Menu– Acct # 98AC2– Phone 9 (pause) 18005551555– Learn Zones

• 1 – Group 10

• 2 – Group 13

• 3 – Group 17

• 4 – Group 26

Programming Exercise

• Program hardwire zone as a Keyswitch

• System should arm when zone tripped and disarm when restored

Programming Exercise

• Set system to dial Central Station phone number 1 for alarms only

• Set system to dial Central Station phone number 2 for trouble conditions

• Set pager 1 to receive messages for alarms only

Programming Exercise

• Create the following outputs– Light a red LED when the system is armed and

a green LED when the system is disarmed– Open overhead garage door when star button is

pressed on the keychain touchpad– Create a LED that follows the system status (off

when system not ready)– Setup a motion detector that releases a door

when activated (RTE)

Testing

• A system should be tested after initial install, whenever new equipment is added, after any service work.

• The following tests are available:– Zone/Sensor Test– Phone/Communication Test

Testing the System

Zone/Sensor Test – (8 + CODE + 3)

• Which code is used to enter zone test makes a difference how the system reacts

• Installer Code – Provides full wireless signal strength testing

• Master Code – Provides a single beep to confirm device operation

Zone/Sensor Test – (8 + CODE + 3)

• Before testing zones the installation site should be setup in a everyday situation

• Close doors,windows, and cover motion detectors• Document sensor testing information for future

reference if troubles should arise• Test each device and verify a passing signal is

received

•

Sensor Test

• 8 + 4321 (Installer Code) + 3• Trip all sensors in the system, as

devices are tested they are removed from memory

• Listen for an acknowledgement tone for each sensor if a low tone is heard retest sensor and verify proper location

Zone Test – Concord Systems

• Pass/Fail Test• During a Dealer Sensor Test the

strength of the receiver is lowered to ensure during normal operation signals are heard

• When a wireless or hardwire device is tripped during the test a pass or fail signal will be announced

Communication Test

• 8 + 1234 (Master Code) + 2• The system calls the Central Station

and verifies proper communications

Phone Test

Communication Test – 8 + Master Code + 2

• Before initiating test contact Central Station

• Display reads “Phone Test” allow at least 2-3 minutes for completion of test

• If after 3 attempts the Central Station is not reached a failure message will appear

• Verify Phone Number• Verify Phone System • Verify Dialing Method• Verify Phone Wiring

Testing

• Outputs – verify proper operation of outputs

• Sirens – Trip[ alarm and verify proper siren operation

• Light Control – Using touchpads turn light on and off

• Verify system arms and disarms with all available codes

Troubleshooting

Troubleshooting

• Have the proper tools • Eliminate the panel first• Verify programming options if

communication errors• Utilize Toolbox to check event buffer• Do not clear memory before calling

Tech Support 1-888-GE Security

Trouble Beeps• Sounded at hardwired touchpads, and

through interior sirens• Silenced by pressing the Status key

located on the touchpad (only silenced for 10 hours if the trouble is not fixed)

• Initially sound at the S-Time or immediately if a specific option is turned on.

• If the system is armed trouble beeps will not sound from 10pm to 8am.

Trouble Conditions

• AC Power Failure• Low Battery• Sensor

Supervisory• Sensor Trouble• Sensor Low

Battery• Sensor Tamper

• Phone Failure Trouble

• Receiver Failure• Receiver

Interference• Memory Failure• Auxiliary Phone

Trouble• Bus Failure Unit #

Troubles Associated with Power

• AC Failure – usually off, sends signal if AC is not present for more than 15 minutes

• Low Back-up Battery – sends signal when back-up battery becomes low

• Back In Service – signal sent when AC and Back-up Battery is restored

Troubles Associated with Hardwire Devices

• Tamper – incorrect EOL resistor value• Open – wire cut or magnet not in place• Troubles are indicated at the control

panel and communicated at the S-Time which is programmable

Troubles Associated with Wireless Devices

• Tamper – cover removed or tamper plunger stuck on device(older devices)

• Supervisory – the device has not checked in within the programmed time

• Low Battery – low battery condition on device, replace battery and test

• Troubles are cleared by acknowledging them (pressing Status) and clearing the existing trouble

Troubles Associated with Communications

• Phone Failure – the system does not communicate to the CS within 3 attempts

• If a Phone Line Monitor Card is installed the system checks for voltage upon initial dial attempt if no voltage present “Phone Failure” (Concord 2.5 or later)

Troubles Associated with Wireless Receiver

• Receiver Failure – the wireless receiver has not heard from any wireless devices in a two hour period.

• Receiver Interference – the wireless receiver is hearing a frequency that can possibly jam it.

Troubleshooting Programming

• Understand programming options and how they effect system operation

• Zone Restorals – a signal is sent if a zone is closed before the system is disarmed

• Alarm Verify – system will not report until a second trip

• Two Trip Error – if Alarm Verify is on and no second trip happens

• System Tamper – system reports is several attempts are made to disarm the system (40 consecutive keypresses)

Wiring Diagram - Concord

200 mA maximum

Do not exceed rated current draws on listed terminals

Class II

16.5 V

40VA

600-1023, 600-1023-CN, 600-1024

Wiring Devices

12 VCD

A tamper will result if the EOL resistor is out of tolerance

Do not exceed currentdraw of control panel

Sirens verse Speakers

Siren – requires voltage usually wired to a relay supplied with 12Vdc or specific siren terminal on control panelSpeaker – wired to a panels speaker output, if wired to voltage it will not work (clicking heard on speaker)

Self-Contained Speaker – this speaker has a built-in siren driver that requires 12Vdc

Wiring Sounders - ConcordConcord has a built-in 12 watt siren driver that Connects directly to a speaker. Try and maintainA minimum 8 ohms on terminals 7 and 8.

Terminals 7 and 8 will provide both interior andexterior siren sound.

Interior Siren – status beeps, chime, alarm sounds

Exterior Siren – alarm sounds only

User Operations

User Programming• The System Master Code (1234) is used to

enter User Programming (Installer/Dealer code may also be used but cannot access user codes)– 9 + Master Code (1234)

Time and DateUser CodesOptionsSet Up SchedulesAttach Schedules to EventsEnergy SaverAttach Lights to SensorsSystem Version

TIME AND DATE

User Code ProgrammingUser Codes

Regular User Codes – User 000 – User 229 Direct Bypassing Remote Access Partition Jump System Test Latchkey Report

Partition Master Code

System Master Code

USER000 - 1001

Options ProgrammingDownloadingAllows downloading capabilities using Toolbox

Touchpad BrightnessAdjust the brightness of touchpads

VolumeControls the volume of speakers on the system

Voice ChimeAllows the voice to announce the open zone while in the chime mode

Chime On CloseProvides a chime when an open zone is closed in the chime mode

Set Up Schedules

• Schedule Programming• Start Time• Stop Time • Day of the Week

START TIME 12:00 AM

STOP TIME 12:00 AM

MONDAY OFF

SCHEDULE 000

Concord 15 Schedules

Attach Schedules To Events - Concord

• Events• Latchkey Opening• Latchkey Closing• Exception Opening• Exception Closing• Lights• Outputs• Arming

Energy Saver

• Low Temp Setpoint• High Temp

Setpoint

LOW SETPOINT50 DEGREES F

Heating and Cooling

Concord

Attach Lights To Sensors

• Assign a specific light number to activate when a sensor is activated.

Unit # 5

Sensor # 1

When Sensor 1 Opens Light 5 Turns On

LIGHT 5 TO SN 1

System Operation• See inside cover of

user manual!• Bypassing Zones

– Direct Bypass (Authorized User)

– Indirect Bypass

• Silent Arming• Chime Feature• Controlling Lights

(Concord)

FRONT DOOR BYPASSED

System Operation

Programming Exercise

• Add a new access code 5656

• Make code arm/disarm all partitions

Programming Exercise

• Create a schedule for arming the system

• Create a schedule to control an output that disarms the system

Programming Exercise

• Light Control– Light #5 on when sensor 2 opens– Light flashes for arming and disarming– Light #8 on at 10pm off at 1am