COMPANY INFO - Metnet · experience designing and implementing business process application in complex, multi-national financial, marketing, and retail enterprises. Metnet has a track

TECHNOLOGY SOLUTIONS

COMPANY INFO

20 Drummond Way, Monroe, NJ 08831 Tel: 609.944.8985 Fax: 732.521.2315 Email: [email protected] Web: http://www.metnetinc.com

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Copyright @ 2017 Metnet Inc. All rights reserved.

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1. COMPANY INFORMATION ..................................................................................................... 2

2. METNET CONTRACT MANAGEMENT PROCESS ............................................ 3

3. SERVICE OVERVIEW ................................................................................................................ 4

3.1 ELECTRONIC CONTENT MANAGEMENT SYSTEM ............................................................................. 5 3.2 APPLICATION DESIGN, DEVELOPMENT AND MAINTENANCE........................................................... 6 3.3 SYSTEM INTEGRATION .................................................................................................................... 7 3.4 SYSTEM CONSULTING ..................................................................................................................... 7

4. BIOS OF METNET INC. EXECUTIVE TOP LEVEL TEAM MEMBERS

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4.1 VAISHALI MEHTA, PRESIDENT AND CHIEF EXECUTIVE OFFICER .................................................. 11 4.2 PARAG MEHTA, VICE PRESIDENT, PROJECT MANAGER, AND ARCHITECTURE ............................. 11

5. PAST EXPERIENCE ................................................................................................................. 13

6. PRIMARY CONTACT PERSON ........................................................................................ 15

TABLE OF CONTENTS


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1. Company Information Metnet Inc., founded in 1997 and located in Monroe, New Jersey, is a full-service Information Technology Development company and is a self-certified Women-Owned Small Business (WOSB), Economically Disadvantage Woman-Owned Small Business (EDWOSB), and Minority Business Enterprise (MBE). Metnet is dedicated to creating intelligent software solutions with successful business results. Metnet is lead by an accomplished IT professional with over 19 years’ experience designing and implementing business process application in complex, multi-national financial, marketing, and retail enterprises. Metnet has a track

record of successes enabling software solutions that solve business problems, increase sales, reduce costs, and boost productivity. Metnet also brings strong technical and problem-solving skills with an expert eye for detail. Metnet’s professional talent performs well under pressure in a multitude of fast-paced environments.

We understand the needs of growing organizations that are making the transition from older, off-the-shelf solutions to custom applications and increasingly

complex networks. Whatever your business, whatever the challenge, Metnet has the specialized development team and experience to help your organization capitalize on opportunity, reduce technological expenditures and proactively plan for the future.

Specializing in the Microsoft Enterprise platform, we offer a menu of solutions that can foster organizational growth, better communication with employees and partners, adaptation to changing business environments and create a competitive advantage for your target audiences.

We use a well-established process based on an “Agile” methodology to better manage and control projects in development and support proper quality assurance. We have created our own Process Control Documents to manage scope during each phase of a project. Our project approach allows us to maintain strong communication with the client while managing scope and schedule to achieve our high levels of project success.

Metnet Integrated Marketing Technology (IMT) Suite is one component of Metnet's holistic approach to consumer relationship marketing. Our Suite, combined with data-driven insights and premiere client services, form e-CRM solutions that will help you build and maintain stronger direct relationship with your consumers. Integrated Marketing Technology (IMT) Suite is a comprehensive Web content management solution to support rule based personalized web sites, throughout the entire content process including creation, version tracking, preview, editing, revision, approval, and site deployment.

Used individually or in conjunction with our professional services, Metnet Integrated Marketing Technology Suite will help you capitalize on new opportunities, improve marketing accountability, and maximize ROI.


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2. Metnet Contract Management Process

At Metnet, we use a well-established contract management process which enables us of the entire contract lifecycle, from pre-contract processes and contract management to active compliance and contract optimization. This process enables us to improved, streamlined contract management lifecycle by drastically reducing contract management time and simplifying administration requirements. Metnet’s Contract Management process consists into four major areas:

Service Delivery Management – ensures that the service is being delivered as

agreed, to the required level of performance and quality. Our effective governance will ensure that our client gets what is agreed, to the level of quality required. The performance under the contract will be monitored to ensure that our client continues to get value for money. Our effective governance will ensure that our client gets utmost satisfaction of the job and

also continues to get value for their money. Relationship Management – involves building an open, constructive and good

working relationship with our clients. It continues throughout the life of a contract and involves managing proactively to anticipate future needs as well as reacting to situations that arise. We believe that mutual trust and understanding, openness, and excellent communications are as important to the success of an arrangement as the fulfillment of the contract terms and

conditions. Contract Administration – handles the formal governance of the contract and

change to the contract documentation. Contract Administration process includes: contract maintenance and change control; charges and cost monitoring; ordering procedures; payment procedures; budget procedures; resource management and planning; management reporting; and asset

management. Improvement and People Management – we believe in improvement in price,

quality or services should we sought and, where possible, built into the entire contract terms. We also believe that there must be people with the right interpersonal and management skills to manage these relationships on a peer-to-peer basis and at multiple levels in the organization. Clear roles and responsibilities should be defined, and continuity of key staff should be

ensured as far as possible. We believe that the contract management also forms the foundation for a productive relationship built on communication and trust. We provide our clients 100% satisfaction with pride.


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3. Service Overview A successful project hinges on so much more than merely aesthetics. Careful analysis of consumer wants and needs coupled with strategic execution is critical to the delivery of a successful solution. At Metnet, we use a well-established process based on a standard iterative process that has been mostly influenced by Microsoft MSF and Scrum Development Methodology, which offers highly customizable, scalable, fully integrated set of software development processes, principles, and proven practices designed to deliver the type of guidance desired by the user when and where it is needed. We use this process to better manage

and control projects in development and support proper quality assurance. We have created our own Process Control Documents to manage scope during each phase of a project. Our project approach allows us to maintain strong communication with the client while managing scope and schedule to achieve our high levels of project success. As a full-service e-business solutions provider, Metnet Inc. develops a special relationship with clients. The fusion of expert knowledge, technical ability and

the best e-business software on the market makes it possible for us to guarantee rapid and reliable delivery of solutions that bring value to your enterprise. To ensure that our clients benefit from optimal return on their online investment, we have employed the best and brightest creative and technical minds to see each project through. We help our clients solve business challenges and achieve exceptional performance through improvements to operations, integration of technology, and creative design. Metnet has a track record of successes enabling software

solutions that solve business problems, increase sales, reduce costs, and boost productivity. Metnet also brings strong technical and problem-solving skills with an expert eye for detail. Metnet’s professional talent performs well under pressure in a multitude of fast-paced environments. Understanding your requirements, challenges, and technology goals is the foundation of our professional service solutions. Metnet offers a wide variety of IT infrastructure-based professional services, with extensive industry and

applications expertise, designed to assist you in deploying and managing all your required work in IT sector. Our professionals are dedicated to helping you make your IT investment a key contributor to the success of your business. Metnet professional services team consists of highly motivated, well qualified consultants and developers. We provide outsourced services tailored for your requirements and the life cycle of your project: Software Architecture, Content Management, Object-Oriented Software Development and Maintains, E-

Commerce solutions, Strategic Planning and Feasibility Study, Business and Software Analyst, Contingency Planning, Workflow Management and Development, Project Management, Security Consultant, Hardware Support and System Integrator. Our goal is to maximize your ROI by designing and implementing solutions that match your current and future business


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requirements. Our Professional Services teams build solutions that fuel the greatest technology breakthroughs of the 21st century.

We have strong technical and problem-solving skills and experienced certified professional who can deliver following services in area of Information Technology:

3.1 Electronic Content Management System

Built upon deep experience in the content management, our certified professionals offer you a full content management system lifecycle solution which helps your businesses to optimize your technology, enhance productivity, reduce

business risk and maximize return on investment. Manage the entire life cycle of content — acquisition, storage, management,

processing, archiving and retiring (creation, version tracking, preview, editing, revision, approval, and site deployment).

Implement a comprehensive solution incorporating business process management, content management and application integration.

Expertise in technology consulting, solutions integration and infrastructure

systems to design, develop, implement, administration, migration, and management end-to-end technology solutions includes: digital asset management; content and data management; database and repositories management; security management; workflow management; user management; and quality assurance management.


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Our expert professional can develop, deploy, implement, and maintain entire life-cycle of workflow management. We can provide following workflow management services: Workflow rule, event handling, data, and state management

Integration communicating with applications, database, and services Conduct source and target analysis Review business requirements and recommend additional components to

capture to facilitate development Workflow security management Analyze mapping and workflow design Test workflow processes and quality assurance data Document workflow processes

Comprehensive unit and system testing

3.2 Application Design, Development and Maintenance

Specializing in the Microsoft Enterprise platform, our professional talents offer a collation of solutions that can foster your company growth, better communication with employees and partners, adaptation to changing business environments and create a competitive advantage over your competitors. Metnet is a consortium of programmers and engineers with extensive experience developing solutions for

Microsoft Solutions (.NET, ASP.NET, MVC.NET, Web Services, WWF, WCF, XML and SOAP, SOS, Objected-Oriented Programming, AJAX, IIS, Cloud Computing, SharePoint, Content Management, Expression, and C++), Java, IBM Solutions (WebSphere and MQSeries), MS SQL and Oracle database administration and reporting, and Open Source solutions. Metnet also brings strong technical and problem-solving skills with an expert eye for detail. Our professional talent performs well under pressure in a multitude of fast-paced environments. We offer following application development services:

Advanced web and custom application development and maintains Solutions Application re-engineering and re-factoring Complete .Net Solutions Content management system solution Customer relationship management Database design & consulting Embedded application development Platform migration

3rd-Party systems integration and implementation


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3.3 System Integration

Metnet implementation and integration experts can help optimize your information infrastructure through industry best practices and proven delivery methodologies. We can help assess your needs, design an optimal solution, integrate it into your environment—and safely migrate your information to your

new environment. You’ll realize rapid results from customer-tested techniques. And get the most business value from your storage management infrastructure.

Metnet Professional Services offer customers the ability to learn the best practices from our experts plus the assurance of an on-time, on-budget implementation. And because our consultants are subject matter experts in application integration and implementation or infrastructure solutions, you can be assured of accelerated product knowledge and that the software will be deployed

efficiently and correctly the first time.

3.4 System Consulting

Metnet strategic planning professional services help our customers define their visions and missions and develop strategic objectives for business action plans so that they can achieve their visions. We work with customers to determine the best methods for delivering value and complying with changing legislative requirements. Developing a high-level advocacy so that the organization will

adopt and champion the efforts is our goal. We understand the key value the organization provides its customers and stakeholders, the implications of not delivering value, and methods needed to identify key levers to improve client value and customer satisfaction.

We offer the following strategic planning services:

Environmental and Situational Analysis

Strategic Business & System Planning Product evaluation and recommendations Goals, Objectives, Targets IT management processes Change Management Organizational Communications Team-Building, Consensus-Building Problem Diagnosis, Process Analysis, Decision Making Leadership Development

Develop an Effective Action Plan Manage Complex Projects Successfully Improve Critical Business Processes Ensure Institutional Alignment Evaluate your current IT capabilities Develop a strategy for how your business can best leverage IT Develop a specific implementation roadmap Improve cost estimate accuracy


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We tailor our implementation plans to the organization’s current and future needs and include change management diagnostics, which help identify the potential resistance or breakdown points during implementation. Often these plans involve educating top management so that they have an understanding of

the concepts, principles, and tools needed to build a true commitment to the strategic direction and processes required for implementation.

Metnet Professional service involves numerous components and stages, all of which are essential to the end result - achieving change within the service concerned. Our structured methodology is therefore important, to ensure that all issues are appropriately addressed. An incomplete approach results in unwanted outcomes.

The Business Process Reengineering (BPR) key elements of our approach are: Where are we now? Identifying and communicating with stakeholders,

mapping current processes, performance assessment. What are we striving for? Identifying the business vision, options appraisal,

refining proposals, mapping future processes. Making it happen. Planning change, making the business case, planning

communications, re-sourcing the programmed, making the changes, reviewing the programmed and documenting the new processes as implemented.

Continuous improvement. It is vital to establish a culture of continuous improvement, so process owners are continually looking for opportunities to improve and develop the service. Formalize this through regular reviews and by training staff in the techniques of evaluation, mapping, assessment, and change management.

Our approach on Feasibility Study aims to define and prioritize your future requirements and to identify the main options available for meeting these. We will deliver:

Project scope and objectives - This will include analysis of the views of all key

stakeholders in the project. Requirements definition and prioritization - This will identify and list all

functions to be addressed and the core inputs, processes and outputs for each

function. It will also determine the relative importance of each requirement, distinguishing between essential and desirable.

The ‘make or buy’ decision - We can investigate all feasible options for delivering your requirements including outsourcing, bespoke development and third-party software implementation. We will rank the options and present them with our recommendation.

Project approach - Whatever your choice above, we will investigate and present a number of options relating to project scope, approach and potential

phasing. This will highlight the pros and cons of each in terms of cost, benefits and risks so that you can make an informed decision regarding your preferred way forward.


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Draft business case - Finally, we would condense the results of the above steps into a business case to help you to secure the necessary funding and authorization to proceed.

We will also help on software selection and integration.

Our Business Continuity planning service reviews your organization's entire operation for safety and operational vulnerabilities. This business impact assessment (BIA) should include not only day-to-day operations but also include key suppliers, business, and data partners as well as infrastructure components that are deemed vital. Our planning includes detailed contingency plans that will guide your organization in performing its critical functions during a disruption or disaster. Our services include:

Objective of the plan (e.g., continue normal operations, continue in a degraded mode, abort the function as quickly as safely possible, etc.).

Criteria for invoking the plan (e.g., local disaster, experiencing serious system failures, etc.).

Expected life of the plan (How long can operations continue in contingency operating mode?).

Roles, responsibilities and authority. Plan creation and checkout of resource constraints to plan for each

contingency and objective. Training on and testing of plans. Procedures for operating in contingency mode. Resource plan for operating in contingency mode (e.g., staffing, scheduling,

materials, supplies, facilities, temporary hardware and software, communications, etc.).

Criteria for returning to normal operating mode. Procedures for returning to normal operating mode.

Procedures for recovering lost or damaged data.

Metnet consulting service provides an end-to-end business continuity consultancy service. We can produce a business continuity strategy or objectively assess the suitability of an existing one in the light of current best practice. Possible elements include: High-level gap analysis to identify the strategic issues Risk/threat assessment

Resource vulnerability assessment Documenting mission-critical processes and functions, key dependencies,

stakeholder expectations etc. Emergency response and incident/crisis management plans Planning implementation, maintenance, exercising and “Crisis

Communications”

We offer a comprehensive set of consulting services to enable organizations to

reach the desired Enterprise Architecture (EA) maturity level with pragmatic, strategic and tactical approaches – EA Initiation, EA Framework-Meta-model Definition, and EA Current State Assessment. We help you with the following:


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EA Initiation - EA vision/charter, strategy, governance model and rollout plan EA framework definition – EA domain identification, EA framework selection,

EA meta-model, EA lifecycle processes, principles, standards, EA tool evaluation/selection, As-Is EA modeling pilot

EA current state assessment – identification of gaps w.r.t. desired EA maturity

level, recommendations to bridge/close the gaps and Implementation roadmap/plan

Solution architecture covering conceptual, logical/application, information/data and technology/deployment architecture views

Technology/technical risks and mitigation strategies Architecture principles, guidelines, standards and best practices Implementation roadmap

Our professional services focus on integrated solutions designed to enhance your management capability. By incorporating project management practices into your business processes and management strategies, you maximize the transfer of knowledge and skills to your organization.

Metnet project management methodology is standardized and scalable, and it organizes work through detailed plans that are based on defined and agreed-upon customer requirements and objectives.

To assist project management and control, we employ the Work Breakdown Structure (WBS) as a framework for identification of deliverables, scheduling of tasks, and allocation of budget and resources. Designed-in project controls focus accountability and responsibility, define information flow, measure task performance, identify and mitigate risk, resolve issues, and manage proposed changes to project scope, schedule, and cost. We continuously monitor schedules, costs, and resources to ensure that deliverables are consistent with

your time, budget, and quality objectives. Key components of our Project Management Methodology include: Problem definition - project charter Objective clarification - project objective statement Scope/deliverables identification - Work Breakdown Structure (WBS) Time-sequenced task scheduling and critical path identification Critical Path Methodology (CPM)

Controls for facilitating communication ; risk/issue management ; quality management ; performance management ; scope, schedule and cost control

Web-enabled, centralized project reporting mechanisms for program, project and team collaboration; task monitoring; resource allocation; time/performance reporting

Quality reviews for milestone/deliverable completion and acceptance

Our experience and best practices dramatically increase the predictability of

delivering the project, and our proven methodology ensures any issues that emerge are quickly identified and resolved. Our consultants provide hands-on training and knowledge transfer. We can also work with you to deliver a custom solution that meets your specific needs.


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4. Bios of Metnet Inc. Executive Top Level Team Members

4.1 Vaishali Mehta, President and Chief Executive Officer

Vaishali Mehta is an acting principal and partner of Metnet Inc. Vaishali oversees

the development of new business, account management, and major client management. She works as direct liaison between clients, Metnet web developers to provide management, supervision, scheduling and planning input of all aspects of management. An executive focused on excellence, Vaishali has said, "Every touch point of the customer experience should speak to the brand's core values; its mission should be apparent. When a client can see and experience those values while in contact

with the facilities staff or its work, the ultimate result is revenue driven by satisfied customers!" In addition to earning her B.S. (Accounting & Auditing) from Bombay University (India), Vaishali brings over 10 years of agency and client-side experience to the Metnet. She supports the corporate brand initiative by seeking and establishing operational solutions and processes that prevent reoccurring support. She strengthens the organizational infrastructure by implementing key strategic

business initiatives in business continuity, contract management, client management, and continuous change management.

4.2 Parag Mehta, Vice President, Project Manager, and Architecture

Parag is an acting principal and partner of Metnet Inc. He has more than 20 years of experience in IT industry including software development, project management, team management, software architect and development, project execution, technology usability and case study. An accomplished IT professional and leadership, his vision and expertise in business performance have driven

notable enterprise experience in the software development fields. Offering a rare blend of creative and operational strengths, Parag has achieved extensive knowledge and experience in building object oriented, service oriented, reusable, configuration, and web based application frameworks and Microsoft .NET frameworks with extensive problem solving skills. He has proven records of uncompromising commitment to “getting the job done” with impressive bottom-line results and 100% client satisfaction

He received his B.S. in Information Technology from the Bloomfield College and B.S. in Accounting & Auditing from the Saurashtra University – India. He worked with major multinational financial companies such as Merrill Lynch, AT&T, and US Army – Fort Monmouth, Bloomfield College, and etc. to achieve their


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professional goals by creatively distilling complex concepts into streamlined solutions. He has over 20 years of experience in IT Industry in the area like Microsoft .Net Technology software design, architect, development, security, 3rd party software integration & implementation, Cloud Computing, Client/Server Systems, Database applications using object-oriented techniques, and Content

Management and personalization. He also developed Personalization Engine and Content Management System for small businesses (Metnet’s Integration Marketing Technology – IMT). Parag Mehta’s exceptional track record of business improvement is based on her philosophy of total enterprise engagement in change. He is known for his ability to quickly identify and diagnose software defect and improvement impediments that go far beyond software development, working with companies to refine their

organizational product lines, sourcing, sales channels, market position.


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5. Past Experience

SAP America (SAP Marketing Online Group)

As market leader in enterprise application software, SAP (Systems, Applications, and Products in Data Processing) helps companies of all sizes and industries run better. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. Today, SAP has sales and development locations in more

than 75 countries worldwide. SAP applications and services enable more than 109,000 customers worldwide to operate profitably, adapt continuously, and grow sustainably. GWS Tech Team manages sap.com and affiliated sites and more than 30 marketing applications including campaigning, marketing, data processing, etc.

Benefits OnLine (Merrill Lynch - Retirements Group)

Benefits OnLine (BOL) is Merrill Lynch retirement benefits web site used by its sponsor company employees to self-service their retirement plans such as 401(k), ESPP, ESOP, Defined Benefits, Non-Qualified Plans. It provides features such as consolidated account balance, savings rate election, investment direction, trading, funds transfer, loans and withdrawal. We evolved the architecture for Nonqualified and Defined benefits system. Today this application servers more than a million users and manages a trillion dollars in assets.

Bank Of America (Transection Management Group)

American Transaction Management Technology (ATMT) group supports U.S. trades processing and transaction management of securities trades on the books of Merrill Lynch. The team manages a portfolio of applications related to post-execution processing, management/operational reporting, regulatory reporting, global trade repository and middle office applications. Maintenance of these applications includes all changes and enhancements necessary to support new products, new exchanges, and changes in regulatory requirements, changes in

business policy, and changes in operational environment. Because of the centrality of trade data to the brokerage enterprise, these applications interface with many other processing and reporting applications throughout all sectors of the firm. ATMT group manage primary more than 25 different applications to support day-to-day Merrill Lynch trade processing management.

http://www.sap.com/

http://www.benefits.ml.com/

http://www.sap.com/


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AT&T

AT&T has been known for unparalleled quality and reliability in communications. Backed by the research and development capabilities of AT&T Labs, our commitment to innovation has made us a global leader in local, long distance, Internet, and transaction-based voice and data services.

AT&T Corporation organizes its business into two segments, business services and consumer services. AT&T's consumer services business, the bedrock of its existence for more than a century, provides domestic and international long-distance telephone service to roughly 35 million residential customers in the United States.

Bloomfield College

Bloomfield College is a four-year private liberal arts college located in Bloomfield, New Jersey. Bloomfield College is chartered by the State of New Jersey and accredited by the Middle States Association of Colleges and Schools.

Ankur International

Ankur International, which also operates under the name Marble and Granite Design, is located in Cranbury, New Jersey. This organization primarily operates in the Granite Building Stone business / industry within the Wholesale Trade -

Durable Goods sector. This organization has been operating for approximately 25 years. Ankur International is estimated to generate $3.5 million in annual revenues, and employs approximately 12 people at this single location.

http://www.att.com/

http://www.bloomfield.edu/

http://www.ankurinc.com/


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6. Primary Contact Person

Vaishali Mehta, President and CEO

Tel Mobile Fax Email

609.944.8985 609.933.0460 732.521.2315 [email protected]

Parag Mehta, Vice President and Project Manager

Tel Mobile Fax Email

609.944.8985 609.933.0462 732.521.2315 [email protected]

mailto:[email protected]

mailto:[email protected]