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Columbus Partnership Solicitation Number: RFP004 Request for Proposals for SMART COLUMBUS Consumer Adoption Education Campaign Smart Columbus Electrification Plan Consumer Adoption Campaign Paul G. Allen Philanthropies Smart City Challenge DBE Goal 15.00% Version Dated: April 12, 2018 Response Due Date and Time: MAY 4, 2018 5:00 P.M., Eastern Time Submit Electronic Proposal Package to: [email protected]

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Page 1: Columbus Partnership · 2019. 5. 16. · Smart Columbus Electrification Plan Consumer Adoption Campaign Paul G. Allen Philanthropies Smart City Challenge DBE Goal 15.00% Version Dated:

Columbus Partnership

Solicitation Number: RFP004

Request for Proposals for

SMART COLUMBUS Consumer Adoption

Education Campaign

Smart Columbus Electrification Plan

Consumer Adoption Campaign Paul G. Allen Philanthropies

Smart City Challenge

DBE Goal 15.00%

Version Dated: April 12, 2018

Response Due Date and Time: MAY 4, 2018

5:00 P.M., Eastern Time

Submit Electronic Proposal Package to: [email protected]

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PROPOSAL SIGNATURE FORM This page, signed by an officer of the offering firm or a designated agent empowered to bind that entity in a contract with the Columbus Partnership, should accompany each proposal submitted for consideration.

I, the undersigned, having carefully examined the Request for Proposals (RFP), propose to furnish services in accordance therewith as set forth in the attached proposal. I hereby certify that, to the best of my knowledge, this submission is complete and all statements made therein are true and accurate. I also affirm I am duly authorized to sign and submit this response on behalf of the Offeror named below. I further acknowledge that by signing this form I am representing that, in the event this proposal is accepted, the Offeror is willing and able to execute a contract in the form shown in the RFP, with the understanding that the scope and compensation provisions will be negotiated and included in the final contract. By my signature below, I attest that I have read, understand and agree to the terms, conditions and requirements set forth in the RFP, including, but not limited to the Partnership’s contract terms and conditions and any special terms and conditions incorporated in the solicitation documents. Failure to sign and return this form may result in the rejection of the accompanying proposal.

OFFEROR INFORMATION:

OFFEROR (Company Name): ______________________________________________________________ ADDRESS: ____________________________________________________________________________ CITY, STATE, ZIP: _______________________________________________________________________ PHONE: _________________________ EMAIL: _____________________________________________ AUTHORIZATION TO PROPOSE: _________________________________________ ________________________________ Signature (Manually signed in ink) Date __________________________________________ ________________________________ Printed Name Title

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TERMS AND CONDITIONS FOR OFFERORS INFORMATION FOR OFFERORS

SUBMISSION OF PROPOSAL Proposals must be submitted according to this proposal form. ACCEPTANCE AND REJECTION This proposal submitted by the Offeror to the Partnership will be accepted or rejected within a period of 180 days from proposal due date. The Partnership reserves the right to waive technicalities and to request new proposals (rebid) on the required services. Each Request for Proposals may be cancelled and any proposal may be rejected in whole or in part when it is for good cause and in the best interests of the Partnership. WITHDRAWAL OF PROPOSALS Offerors may withdraw their proposals at any time prior to the time specified in the advertisement as the closing time for the receipt of proposals. However, no Offeror shall withdraw or cancel its proposal for a period of 180 calendar days after the advertised closing time for the receipt of proposals. APPLICABLE LAWS The Revised Code of the State of Ohio, the Charter of the City of Columbus, and all City ordinances insofar as they apply to the laws of competitive bidding, contracts, and purchases, are made a part hereof to the extent applicable. CONTRACT The Offeror to whom an award is made will be required to execute a written contract with the Partnership within seven days after receiving such contract for execution. LIABILITY, INSURANCE, LICENSES AND PERMITS The selected Offeror will assume full duty, obligation and expense of obtaining all necessary licenses, permits, and insurance when and as required to complete the work required under the proposal. The selected Offeror shall be liable for any damages or loss to the City of Columbus or the

Partnership occasioned by negligence of the Offeror (or it agent) or any person the Offeror has designated in the completion of his contract as a result of its bid. Particular attention is directed to the statutory requirements of the State of Ohio relative to the licensing of entities organized under the laws of any other State. TAXES Separate charges for federal, state and local taxes are not to be included in prices quoted and are to be paid out of the Offeror’s total compensation under the award. The successful Offeror will be furnished an exemption certificate for State of Ohio sales and use taxes if needed. CHANGES AND ADDENDA TO PROPOSAL DOCUMENTS Questions as to the interpretation of the Request for Proposals shall be submitted in writing to [email protected]. In order to receive consideration, questions must be received by the question cut-off date as indicated in the advertisement. Any interpretations of questions so raised, which in the opinion of the Partnership or its representative require interpretations, will be issued by addenda. The Partnership or its representative will not be bound by any oral interpretations which are not reduced to writing and included in the addenda. CAMPAIGN CONTRIBUTIONS The Offeror hereby certifies the following: that it is familiar with Ohio Revised Code (“O.R.C.”) Section 3517.13 as if the City of Columbus was making the award; that it is in compliance with Divisions (I) and (J) of that Section; that it is eligible for this contract under the law and will remain in compliance with O.R.C. Section 3517.13 as if the City of Columbus was making the award for the duration of this contract and for one year thereafter.

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REMEDIES All claims, counterclaims, disputes and other matters in question between the Partnership, its agents and employees, and the selected offer arising out of or relating to this Request for Proposals or any agreement entered into as a result of this Request for Proposals will be decided in a court of competent jurisdiction within the County of Franklin, State of Ohio.

DISADVANTAGED BUSINESS ENTERPRISES The Partnership and the City of Columbus encourages the participation of City certified minority and female business enterprises. While the participation and or partnering of City certified minority and female owned businesses is encouraged, the level of minority and female participation will not be a condition of the award. This information is gathered and monitored by the Office of Diversity and Inclusion (ODI). Please contact ODI for assistance with identifying potential minority consultants. Office of Diversity and Inclusion 1393 E. Broad Street, 2nd Floor Columbus, Ohio 43205 (614) 645-4764 M/FBE Certification/ Contract Compliance Tia Roseboro 614-645-2203 CONTRACT COMPLIANCE All Offerors, including sub-consultants, who are party to a contract awarded pursuant to a Request for Proposals must hold valid contract compliance certification numbers. Go to Vendor Services to verify that vendors have an active contract compliance number. http://vendors.columbus.gov/sites/public/VendorPortal/Enterprise%20/default.aspx

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REQUEST FOR PROPOSAL

1. Project Information

1.1 Project Name: Smart Columbus Consumer Adoption Education Campaign

1.2 Project Overview The Columbus Partnership (“Columbus Partnership” or the “Partnership”) is seeking

qualified integrated marketing communications agency, or team of agenies, to submit

proposals to develop and execute a consumer-facing integrated marketing campaign

that will drive consumer adoption of electric vehicles. The intent is to select one such

firm (the “Provider”) to deliver the scope of work contained in this Request for

Proposals (“RFP”).

Beating out 77 other cities, Columbus won the U.S. Department of Transportation’s

Smart City Challenge, earning a coveted global platform to design the city of the

future. Columbus received a total of $50 million in the form of two grants: $40 million

from USDOT and $10 million from the Paul G. Allen Philanthropies (the “Foundation”).

This money provides the seed funding for Smart Columbus, a region-wide Smart City

initiative co-led by the City of Columbus and Columbus Partnership. The City of

Columbus, under the leadership of Mayor Andrew J. Ginther, is the lead recipient of

the $50 million, which will fund a portfolio of technology deployments, transportation

pilots, and community education programs until the end of 2020. The Columbus

Partnership, representing the Columbus Region’s private sector, is the lead

implementation partner for the grant program and is responsible for the initiative’s

Acceleration Fund, which is credited as a significant factor in Columbus’ winning of the

challenge. The Acceleration Fund, initially valued at $90 million, now totals more than

$500 million and is composed of coordinated and aligned investments by the private

sector to complement, scale, and sustain Smart Columbus projects and

programs. This sum will continue to increase as new partnerships are formed to reach

the goal of $1 billion by 2020.

Smart Columbus will position Columbus as the nation’s epicenter for Smart Mobility by

leading the way with a comprehensive set of technology deployments, innovation

demonstrations, and adoption programs. This work will inspire a region-wide culture

shift that results in broad adoption of new technologies that improve the quality of life

in Columbus.

The Paul G. Allen Philanthropies grant specifically funds the Smart Columbus

Electrification Plan, which is focused on transforming the electric grid and

transportation sector in the Columbus region. The plan is comprehensive in nature with

a targeted focus on increasing the consumer adoption of electric vehicles (EV). Smart

Columbus strives to increase electric vehicle market adoption in Columbus and the

surrounding seven-county region (Franklin, Delaware, Union, Madison, Pickaway,

Fairfield and Licking counties) to 1.8% by 2020, representing a 486% increase from a

2015 baseline of 0.37%.

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The scope of services requested for proposal is specifically to develop an integrated

marketing communications campaign that will educate residents on electric vehicles in

order to increase consumer adoption of electric vehicles.

This RFP pertains to the services and deliverables needed by Columbus Partnership

on behalf of the City of Columbus for the Smart Columbus communications plan. The

Provider will be managed by the Smart Columbus Communications Team, which is

employed by Columbus Partnership. The campaign will run as long as March 31,

2020.

The contract with the selected Provider will have a minimum DBE goal of 15% and will

be for a flat fee established in the contract for the first year of the grant program.

The Partnership anticipates an initial contract amount of up to $500,000 with additional

fuds to be added over the course of the contract for a potential contract value of up to

$900,000. The initial contract amount and any modifications to add funds are subject

to the availability of funding by the Paul G. Allen Philanthropies for this project.

The campaign may encompass campaign development, campaign testing, creative

development, media planning and buying, media fees, collateral development and

production, influencer relations, campaign optimization and measurement, and other

services as mutually agreed upon. The selected Provider shall attend a scope meeting

anticipated to be held on/about the week of June 4, 2018. If the Project Manager is not

available, the Provider may designate an alternate(s) to attend in his/her place.

1.3 References

The Provider shall familiarize themselves with the content, details and requirements of

the following principal documents, including any documents or sources cited or

referenced in each documents:

1.3.1 Smart Columbus Electrification Plan – Year 2 DRAFT (Click Here)

1.3.2 Smart Columbus Brand Guidelines (Click Here)

1.3.3. Smart Columbus Acceleration Partners Program one-pager (Click Here)

2. Scope of Services

The intent of this RFP is to identify a provider to provide the Partnership and the City of

Columbus with additional resources to develop and execute a consumer-facing electric

vehicle adoption marketing campaign. The selected Provider shall be readily available to

perform such tasks when requested by the Columbus Partnership. Services on request and

detailed scopes for individual deployment projects will be developed as requested and work

will be authorized as individual scopes are developed. The ability to complete projects in a

short timeframe will be a critical point in the evaluation process. The Provider shall be

expected to work on multiple projects concurrently. The Provider should refer to this

description when preparing their proposal for understanding, schedule, and tasks defined.

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The scope of services follows; however, the Provider is encouraged to augment the approach within its understanding of the project. The Provider shall provide a comprehensive plan for the execution of the campaign. 2.1 Objectives The agency selected must execute marketing campaigns that deliver measurable results against two objectives: 2.1.1 Objective 1: Influence the car buying consumer journey in the seven-county

region (Franklin, Delaware, Union, Madison, Pickaway, Fairfield and Licking counties) so as to increase consumer electric vehicle purchase rates from 0.37% to 1.8% of cars sold by December 31, 2019 (cumulatively, about 1,800 vehicles between Jan. 1, 2018 and Dec. 31, 2019).

Audience: Active car buyers in the seven-county region with early adopter

characteristics. Budget & Timing:

• Up to $400,000 by Dec. 31 2018

• Up to $400,000 by Dec. 31 2019, contingent upon approval from the Paul G. Allen Philanthropies. This budget approval will be based on campaign performance and continued strategic alignment of the campaign.

Key Performance Indicators:

• Primary: Dealership/sales referrals (leads)

• Secondary: o Marketing campaign metrics including impressions, engagements,

click-throughs o Electric vehicle sales, as reflected in BMV records and closed

leads reported to Smart Columbus by dealer partners 2.1.2 Objective 2: Increase participation in the Acceleration Partners program from 46

to 100 employers by the end of 2018, and deepen engagement of all participants, so as to amplify program results through the end of 2019.

Audience: Columbus business leaders capable of committing their company/

organization to the participating in the Acceleration Partners program (C-suite, senior leadership).

Budget: Up to $100,000, with $50,000 to be billed before Dec. 31, 2018 and $50,000 to be billed after Dec. 31.

Timing: June 2018 – December 31, 2018.

Key Performance Indicators:

• Primary: Business leaders effectively reached (impressions/ engagements)

• Secondary: Program participants

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2. 2 Basic Services Required We welcome the strategic and creative input of the selected agency partner as to the most effective strategies and tactics for achieving our goals. Services may include: 2.2.1 Program and Account Management

2.2.1.1 Onboard project team to Smart Columbus vision and projects 2.2.1.2 Develop, manage and execute the master project timeline 2.2.1.3 Develop, manage and administer the project budget 2.2.1.4 Participate in regular client status calls 2.2.1.5 Facilitate deliverable reviews and approvals with client

stakeholders 2.2.1.6 Deliver project deliverables on time, on budget and to client

expectations 2.2.2 Creative Development 2.2.2.1 Develop multiple creative concepts for media campaign in

coordination with media planning/buying team 2.2.2.2 Present concepts to client, to be refined prior to campaign testing 2.2.2.3 Refine one concept, based on research findings 2.2.2.4 Execute creative concept across mediums 2.2.3 Creative Testing 2.2.3.1 Develop research methodology to validate and select a creative

concept 2.2.3.2 Recruit research participants representative of target audience 2.2.3.3 Field research 2.2.3.4 Develop report summarizing findings and recommendations for

creative refinement 2.2.4 Media Planning and Buying 2.2.4.1 Query appropriate media outlets 2.2.4.2 Refine media responses into media recommendation in

coordination with creative team 2.2.4.3 Negotiate added value media 2.2.4.4 Place and manage media buys 2.2.4.5 Refine and optimize media allocation 2.2.4.6 Report on media performance 2.2.5 Lead Nurturing & Management Program 2.2.5.1 Develop strategy to nurture leads among prospective EV buyers

into dealer referrals 2.2.5.2 Develop content and outreach tools to nurture leads 2.2.6 Influencer and Social Engagement 2.2.6.1 Develop local influencer relations strategy 2.2.6.2 Recruit and onboard influencers 2.2.6.3 Manage relationships with and deliverables from influencers 2.2.6.4 Develop social media content to support integrated campaign 2.2.6.5 Report on social and influencer performance 2.2.7 EV Owners Advocacy Program

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2.2.7.1 Develop strategy to engage EV owners in the region advocates for EV ownership 2.2.7.2 Identify regional EV owners 2.2.7.3 Develop and deploy advocacy program 2.2.7.4 Report on EV advocacy performance

2.2.8 Collateral Design and Production

2.2.8.1 Design educational collateral supporting campaign objectives, including in-dealership materials and signage/displays 2.2.8.2 Execute production of collateral pieces

2.2.9 Reporting and Measurement 2.2.9.1 Based on program strategy, develop reporting and measurement

plan 2.2.9.2 Report on key performance indicators to Smart Columbus and the

Paul G. Allen Philanthropies 2.2.9.3 Identify program key learnings for the Electrification Program

Playbook

2.3 Project Deliverables Contract may include completion of the following as the lead Provider or assisting other Smart Columbus teams/partners in creation of the following deliverables, subject to rounds of refinement:

2.3.1 Agency team roster 2.3.2 Introductory meetings with Smart Columbus team, partners and the

Foundation 2.3.3 Project plan, including milestones, timeline, measurement/KPIs and budget 2.3.4 Regular status reports 2.3.5 Monthly progress reports for the Smart Columbus Program office to submit to

the Foundation and the public 2.3.6 Creative concepts 2.3.7 Concept testing research methodology recommendation 2.3.8 Concept testing research summary and recommendations 2.3.9 Media plan 2.3.10 Production of advertising creative, across multiple mediums 2.3.11 Lead nurturing/management strategy 2.3.12 Influencer relations strategy 2.3.13 Influencer recommendation 2.3.14 EV advocacy strategy 2.3.15 Designs for collateral materials 2.3.16 Produced collateral materials 2.3.17 Monthly, quarterly and campaign completion performance reporting 2.3.18 Participation in brainstorms, as requested

2.4 Meetings: The Provider shall allocate time to attend weekly coordination/progress meetings with Smart Columbus.

3. Provider/Personnel Prequalifications: None

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4. Project Schedule:

RFP Issued: April 13, 2018 RFP Question Cut-off Date: April 20, 2018 Answers to RFP Questions posted: April 27, 2018 RFP Responses Due: May 4, 2018 Finalists Notified: May 11, 2015 Finalist Presentations: May 25, 2018 Provider Selected: June 8, 2108 Scope Meeting: week of June 11, 2018 Contract Initiation: June 2018

5. RFP Pre-Proposal Meeting: None 6. Proposal Submittal Instructions:

6.1 Proposals will be received electronically, via email, by the Partnership until 5:00 PM on May 4, 2018. Proposals received after this date and time may be rejected by the Partnership.

Submit Electronic Proposal Package to:

[email protected] Subject: Smart Columbus Consumer Adoption Campaign

6.2 Electronic Submittals

6.2.1 Proposals shall be submitted as a compressed, secure, PDF document. Make sure that the document is printable, but not editable.

6.2.2 Only the following information shall be included in the email: PDF document containing the Offeror’s response to Columbus Partnership’s RFP; firm name; Offeror’s contact person’s email address and phone number. While staff shall review the email “inbox” to confirm that an attachment is included with the email, neither the email nor the attachment attached to said email will be opened before the deadline for receiving responses to this RFP. If an email is submitted without an attachment, Columbus Partnership will attempt to inform the Offeror, but Columbus Partnership assumes no responsibility or liability in the event it fails to do so. It is the Offeror’s responsibility to ensure that an attachment containing the Offeror’s response to this RFP is included with the email sent. It is also the Offeror s responsibility to ensure that the correct PDF document is attached. If Columbus Partnership does not receive the correct PDF (response to the RFP as advertised) the proposal will be deemed non-responsive.

6.2.3 The date/time stamp of Columbus Partnership’s email system constitutes the official date/time of receipt of proposal responses and those responses received after the specified deadline contained in the RFP are hereby deemed to be non-responsive and will not be considered for selection by the City. The Offeror is solely responsible for ensuring that their proposal response has been successfully transmitted and received before the

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deadline indicated in the RFP. If a proposal is date/time stamped after the due date/time, the proposal shall not be accepted.

6.3 Questions

Direct questions via e-mail only to: Contract Manager, [email protected]

No contact is to be made with Columbus Partnership other than with the Contract Manager through e-mail with respect to this RFP or its status. The deadline for questions is April 20, 2018 at 5:00 PM. An addendum with answers to questions received will be issued after the question cut-off date.

6.4 Evaluation

Proposals will be evaluated based on the enclosed selection criteria and in accordance with Columbus City Code. Please be advised that proposals submitted to Columbus Partnership may be subject to applicable Federal, State, and local public information disclosure regulations; therefore, any proposal may be subject to viewing by the public. If any information contained in the documents submitted is deemed proprietary in nature, the Offeror must stamp any such pages “CONFIDENTIAL TRADE SECRET” and the Offeror is required to indemnify and defend the Partnership and the City concerning any litigation arising from the Offeror’s request for confidentiality.

6.5 Proposal Format (only the following format will be accepted)

6.5.1 Proposals must be created in letter-size (8.5” x 11”) pages and shall include the information specified in 6.6.

6.5.2 Complete the required Proposal Signature Form. This document shall be

signed by a person authorized to obligate the Offeror’s firm and attached to the front of the Offeror’s proposal.

6.5.3 Page numbers must be at the bottom of each page. 6.5.4 Font must be a minimum of 11-point font.

6.6 Proposal Content

Proposals must address each of the following subjects in the order specified below, using the headings provided. These elements correspond to the evaluation criteria noted in Section 7. Failure to provide the information requested may result in the proposal being rejected.

Section A. Location of Lead Offeror

For the Lead Offeror, provide the firm location (full address), the contact person for the proposal, phone number, and e-mail address.

Section B. Anticipated Project Team

Identify the Project Team, including any subcontractors, the percentage of work to be performed by each firm along with the address of each

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subcontractor’s office. Also include the contract compliance number (FID) and Office of Diversity and Inclusion status, if any.

Replicate the table below in your proposal, providing the requested information for each firm on your team.

Project Team

Firm Name

Location Contract Compliance No. (FID)

ODI Status

Percentage of Contract

Include an organizational chart showing key individuals that are assigned to the project along with resumes of the Project Manager and key Project Team members’ containing professional information relevant to the project.

Project Manager. Present the education, experience and availability of the Project Manager. Availability shall be indicated as hours per week on average.

Project Team. Present the education, experience and availability of the key Team members. Availability shall be indicated as hours per week on average. Also include what the various firms will be assisting with on the project. Address topics discussed in Section 7.1.

Section C. Past Performance

Present the proposed Project Manager’s and Project Team members’ past performance on specific projects relevant to this project. For each project identified include: Project name, project owner, team members and contact information, contract amount, and the date the contract was awarded. Projects with greater relevancy to this project will be given greater consideration. In addition, proposals must answer the questions in 7.2.1 demonstrating the financial stability and experience of the organization. Address topics discussed in Section 7.2.

Section D. Understanding of the Project/Project Approach

Present a project proposal that demonstrates the Offeror’s understanding of the scope, challenges, and limits within the context of the project. Include an explanation of public involvement, innovative approach, and cost containment measures for campaign execution. Address topics discussed in Section 7.3.

Section E. Environmentally Preferable Offeror

Innovative/Green Approach – Provide a description of green and innovative approaches with their impact on project scope, budget, and schedules.

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Address topics discussed in Section 7.4.

7. Evaluation Criteria: 7.1 Anticipated Project Team (Maximum 20 points)

The score in this category is based on the training, education, experience, and availability of the individuals assigned to the project. 7.1.1 Project Manager (10 points maximum). Points will be awarded based on the

education, experience, and availability of the proposed Project Manager. An example of the preferred Project Manager is someone with many years of experience in the type of work that is to be performed on the project with a demonstrated history of managing projects, leading a team of professionals, and communicating with concerned citizens or groups. The proposed Project Manager shall be evaluated according to the following criteria: 7.1.1.1 Education – education consistent with the requirements of the

project 7.1.1.2 Relevant Experience – experience relevant to the type of project;

projects should be adequately described to enable the reviewer to determine the project scope, size and complexity

7.1.1.3 Overall Experience – years practicing as a professional in a relevant field, number of years with the lead firm, and number of years of experience with the type of work required by the project

7.1.1.4 Communications Experience – experience working with citizens, private sector companies, neighborhood groups, utility companies and City departments; specific examples should be given

7.1.1.5 Other Experience – experience on relevant projects and programs with corporations and public sector entities

7.1.1.6 Availability – the number of hours of availability for the project per week

7.1.2 Project Staff (10 points maximum)

Each project team member, other than the Project Manager, shall be evaluated according to their experience with similar projects and City of Columbus or other local experience. Teams with the most relevant experience with this type of project will receive more points, as explained above. Points will also be awarded based on how the lead Offeror expects to share the work with the other team members. 7.1.2.1 Relevant Experience – experience relevant to the type of project;

projects should be adequately described to enable the reviewer to determine the project scope, size and complexity

7.1.2.2 Availability – the number of hours of availability for each project team member and proposed project Leads for the project per week

7.2 Past Performance (Maximum 20 points) The Offeror should identify the proposed Project Manager and key staff’s past

performance on similar projects, and experience working with key stakeholders on the Smart Columbus project. Scores will be based on quality of work, relevance of

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work, results/KPIs of past work, previous communication history, organizational skills, and the ability to maintain a project budget. The projects listed should have some correlation with the projects identified in the previous section for the experience of the Project Team.

7.2.2 The selected Provider will need to be approved by Columbus Partnership, the

City of Columbus, and the Paul G. Allen Philanthropies before a contract can be awarded. The following questions must be answered as part of that approval process and will be considered as part of the evaluation criteria for this section of the RFP:

i. Offeror is to state any conflict of interests it has with respect to the receipt of grant funds that will originate with the Paul G. Allen Philanthropies in relation to the performance of the scope of this contract. Also include a copy of Offeror’s organization’s code of conduct or conflict of interest policy.

ii. Provide an abbreviated financial statement demonstrating the financial stability of the company over the past three years.

iii. Provide an overview of the organization and leadership structure of the Offeror. Include the Offeror’s organization status (corporation, partnership, etc.) and governance (by-laws, board of trustee resolutions, etc.).

iv. State any known negative press or reputational issues Offeror has had over the past five years.

7.3 Understanding of Project/Project Approach (Maximum 55 points)

The Offeror should demonstrate a thorough understanding of the project and how the Offeror’s entire team will successfully execute the project. The Offeror should make a clear presentation of how the project team is organized, their understanding of the project requirements, including the challenges and areas of risk and a detailed plan for execution.

Specifically, the Offeror’s proposal must contain a narrative description tailored to the project, describing staff assignments and the approach the Offeror intends to take to complete the project. The proposal should identify unique characteristics of the project and the challenges those elements present as well as options to overcome those challenges. The Offeror’s proposal should give the selection team a clear understanding of the Offeror’s:

7.3.1 Process — The agency’s process/approach to planning, executing and measuring integrated campaigns such as this

7.3.2 Capabilities – Demonstration that the agency’s capabilities fulfill the requirements of the RFP, and additional needs that may arise

7.3.3 Initial Thinking – Offeror’s initial ideas for achieving our unique objectives. This may include preliminary thoughts for creative concepts/themes, initial recommendations for media channels to be leveraged, insights on how to educate/motivate this audience and/or thoughts on allocation of budget

7.3.4 Collaboration — How the Offeror will collaborate with our team and within the agency team to successfully deliver on our objectives. Namely, how will the creative team collaborate with the

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media team to ensure the creative concept aligns with and maximizes the medium?

7.3.5 Ability to maximize our resources – Increased value is placed on innovative ideas that may save time, money or improve speed to market. This may include the Offeror’s experience negotiating added value media, Offer’s extension of a non-profit rate to Smart Columbus, and more

7.3.6 Measurement — Ability to measure and communicate results on a weekly, monthly and quarterly basis. Proposal should include a KPI goals outlook, outlining results agency expects to achieve. Proposals will be scored based on the ambition of the KPI goals outlook.

7.3.7 Creativity – this may include creative execution of campaign tactics or presentation of additional campaign activations not explicitly outlined within this RFP

7.3.8 Understanding of and commitment to the aims of Smart Columbus

7.4 Environmentally Preferable Provider (Maximum 5 points)

The Offeror should give due consideration to unique and innovative approaches, particularly green elements in the project. The Partnership is seeking a Provider who will assist the City by providing services that will have a lesser or reduced effect on human health and the environment. Such approaches shall be considered for feasibility and must be clearly defined including their impact on project scope, budget, and schedule.

8. Selection Process: The Provider Selection Committee shall evaluate the Offerors strictly upon the submitted proposals and interviews of the Offerors’ clients. The Provider Selection Committee is generally composed of at least three voting members. Voting members include representatives from Columbus Partnership and City of Columbus.

Each proposal package received shall be evaluated, scored, and ranked according to the

criteria described herein and the Provider Selection Committee will make a recommendation to Columbus Partnership for final determination. Offerors may be interviewed as a part of the process. Once the selection process is completed, the selected Provider will be contacted to participate in a meeting to discuss the final scope of services.

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Appendix A: Draft Professional Services Agreement

PROFESSIONAL SERVICES AGREEMENT BETWEEN

THE COLUMBUS PARTNERSHIP AND

PROVIDER FOR

SMART CITY CHALLENGE – EV CONSUMER ADOPTION & COMMUNICATION

SECTION 1 – GENERAL This Agreement entered into by and between the Columbus Partnership, an Ohio not for profit corporation, hereinafter designated as the PARTNERSHIP, and __________________________, located at _________________________, hereinafter designated as the PROVIDER. This Agreement sets forth the entire agreement between the parties with respect to the subject matter hereof. Understandings, agreements, representations, or warranties not contained in this Agreement, or as written amendment hereto, shall not be binding on either party. Except as provided herein, no alteration of any terms, conditions, delivery, price, quality, or specifications of this Agreement shall be binding on either party without the written consent of both parties. WITNESSETH: That the Partnership and the Provider, for mutual considerations herein contained and specified, have agreed and do hereby agree as follows: SECTION 2 - SERVICES BY THE PROVIDER 2.1 The Provider agrees to perform the Scope of Services as set forth in the attached

EXHIBIT A. This Agreement is NOT valid if the Scope of Services is NOT attached hereto.

SECTION 3 – PAYMENT FOR SERVICES 3.1 Total Contract Amount The maximum amount to be paid under this Agreement for professional services

rendered under Section 2 shall not exceed $_____________, unless additional funds are authorized by the appropriate Partnership officials. The Provider shall invoice the Partnership $________ each month, payable in arrears, as payment in full for all services rendered through that month under this Agreement. The Provider is responsible for all payments to be made to the Provider’s subcontractors. The Partnership will not process an invoice if it has not received a Contract Progress Report within the last 30 days from the date of invoice.

3.2 Travel Expenses

Travel expenses for the Provider or its subcontractors shall be limited to $__________ per month, unless written approval for additional expenses is authorized by the Partnership during the prosecution of the contracted Scope of Services. These expenses shall be limited to the actual cost borne by the Provider, and shall be evidenced by proof of expenditure at the time of invoice to the Partnership. The Provider stipulates that they have incorporated all other expenses associated with the day-to-day operations of delivering the professional services identified within Section 2 herein into the amount to be paid under Section 3.1. The Partnership will reimburse mileage at the current IRS standard mileage rate for the use of a car for project purposes. All travel expenses other than mileage require a receipt attached to the invoice.

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If the Provider or its subcontractor travels to Columbus to work on the project, the Partnership shall reimburse for lodging and travel up to the amounts listed on the U.S. General Services Administration web site, http://www.gsa.gov/portal/category/100120. The Partnership shall reimburse up to $70/day for use of a rental car (including tax and fuel).

SECTION 4 – PERIOD OF SERVICES The Provider shall commence work on the Scope of Services immediately upon the issuance of written authorization by the Partnership and shall continue until the delivery of the entire scope of services are complete and accepted by the Partnership. The Provider will maintain a sufficient force of personnel to complete the services authorized as set forth in the Agreement. SECTION 5 – PARTNERSHIP RESPONSIBILITIES 5.1 The Partnership shall make available for the use of the Provider, copies of all existing

information in the possession of the Partnership which may be pertinent to the performance of the professional services under this Agreement.

5.2 So as not to delay the Provider’s work, the Partnership shall respond within a reasonable

time to the Provider’s requests for written decisions and determinations pertaining to the Agreement. The Partnership shall not, however, be responsible for professional engineering or legal judgments.

5.3 The Partnership shall give written notice to the Provider whenever the Partnership

becomes aware of any event, occurrence, condition, or circumstance which may substantially affect the Provider’s performance of services under this Agreement.

5.4 The Partnership shall examine all deliverables presented by the Provider. 5.5 The Partnership shall assist and cooperate with the Provider to allow the professional

services to be executed in a timely and effective manner. SECTION 6 – STANDARDS OF PERFORMANCE, ERRORS, AND OMMISSIONS 6.1 Services provided by the Provider under this agreement shall be performed in a manner

consistent of that profession currently practicing under similar circumstances. 6.2 The Partnership shall not be responsible for discovering deficiencies in the technical

accuracy of the Provider’s service. The Provider shall be solely responsible for the accuracy of the services and shall promptly make necessary revisions or corrections resulting from its negligent acts, errors, or omissions without any additional compensation from the Partnership.

6.3 Acceptance of services, including payment for same, shall not relieve the Provider of the

responsibility for subsequent correction of its negligent acts, errors, omissions, or for clarification of ambiguities.

SECTION 7 – OWNERSHIP OF DOCUMENTS The Provider agrees that the Partnership and the City shall become the sole and exclusive owner of all designs, design plans, images, drawings, models, survey notes, reports, specifications, studies, records and other data and documents, in whatever form, prepared under this Agreement (“the Documents”). The Provider hereby irrevocably assigns, transfers and conveys to the Partnership and City all right, title and interest in and to the Documents and

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all intellectual property rights and proprietary rights arising out of the Documents, including copyrights, patents, trademarks, and derivative works and interests. The Provider warrants to the Partnership and City that the Documents will be free from any claims or encumbrance of intellectual property or proprietary rights of the Provider or any third party, including any employee, agent, contractor, subcontractor, subsidiary, or affiliate of the Provider. Upon completion or termination of this Agreement, the Provider will immediately turn over to the Partnership and City all Documents not previously delivered to the Partnership. To the extent any of the Provider’s rights in the Documents are not subject to assignment or transfer hereunder, including any moral rights and any rights of attribution and of integrity, the Provider hereby irrevocably and unconditionally waives such rights and enforcement thereof and agrees not to challenge the Partnership’s right in and to the Documents. Notwithstanding the foregoing, if Partnership or its employees, agents, consultants or officers uses the Documents on any other project, extensions of the subject project, or in any other way not contemplated by this Agreement, it shall do so at its sole risk and without liability or legal exposure to the Provider or anyone working through the Provider. SECTION 8 – MODIFICATIONS No modification, amendment, alteration, addition or waiver of any section or condition of this Agreement shall be effective or binding unless it is in writing and signed by the Partnership and the Provider and approved by the City of Columbus. SECTION 9 – SUSPENSION OF PAYMENTS BY THE PARTNERSHIP The Partnership may, by written notice of suspension to the Provider, suspend any/all payments to the Provider hereunder if the Provider fails to perform any of their obligations under this Agreement, including the carrying out of the services described in Section 2, provided that such notice of suspension (i) shall specify the nature of the failure, and (ii) shall request the Provider to remedy such failure within a period not exceeding thirty (30) days after receipt by the Provider of such notice of suspension. SECTION 10 – AGREEMENT TERMINATION If either the Partnership or the Provider violates any material term or condition of this Agreement or fails to fulfill in a timely and proper manner its obligations under this Agreement, then the aggrieved party shall give the other party written notice of such failure or violation. The responsible party shall give the other party written notice of a proposed correction to such failure or violation. The responsible party will correct the violation or failure within thirty (30) calendar days or as otherwise mutually agreed. If the failure or violation is not corrected, this Agreement may be terminated immediately by written notice from the aggrieved party to the other party. The option to terminate shall be at the sole discretion of the aggrieved party. If it is determined for any reason the failure to perform is without the defaulting party’s control, fault, or negligence, the termination shall be deemed to be a Termination for Convenience. This section shall not apply to any failure(s) to perform that result from the willful or negligent acts or omissions of the aggrieved party. When it is in the best interest of the Partnership, the Partnership may terminate this Agreement, in whole or in part by providing fourteen (14) calendar days or other appropriate length of time written notice to the Provider prior to the effective date of termination. If this Agreement is so terminated, the Partnership is liable only for payments required by the terms of this Agreement for services received and accepted by the Partnership (based on the number of days elapsed in the month of termination). The Provider shall deliver to the Partnership all data, drawings, specifications, reports, estimates, summaries, and such other

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information and materials as may have been accumulated by the Provider in performing this Agreement (i.e. the Documents), whether completed or in process. No payment shall be due to the Provider following termination of the agreement until the Provider provides the Partnership with all Documents in its possession or control. SECTION 11 – RECORDS TO BE MAINTAINED, ACCESS TO RECORDS 11.1 The Provider shall maintain account books, records, documents and other evidence

directly pertinent to performance and billing of the scope of services defined in this Agreement in accordance with generally accepted professional and accounting practices. The Partnership, or its duly authorized representative, shall have access to such account books, records, documents, and other evidence for the purpose of inspection, audit, and copying. The Provider shall provide proper facilities for such access and inspection. The Provider shall not charge the Partnership for time spent assisting the Partnership in reviewing said documents.

11.2 The Provider shall maintain and make available accounting records during performance

of the services under this Agreement and until three years from date of final payment for the Agreement. In addition, those records which relate to any appeal, agreement, litigation, or the settlement of claims arising out of such performance or cost, or items to which an audit exception has been taken, shall be maintained and made available until three years after the date of resolution of such appeals, litigation, claims, or exception.

SECTION 12 – WORKERS’ COMPENSATION The Provider shall comply with all Workers’ Compensation laws of the State of Ohio. Proof of coverage shall be attached to this Agreement. SECTION 13 – INSURANCE AND INDEMNITY 13.1 The Provider shall indemnify, protect, and hold harmless the Partnership and the City of

Columbus from any claim, loss or damage arising from any negligent or wrongful act or omission of the Provider or its subcontractors arising from the Provider’s or its subcontractor’s performance under the terms of this Agreement. The Provider shall carry at least the minimum amounts listed below of Commercial Liability Insurance (Bodily Injury and Property Damage) naming the Partnership and the City of Columbus as an additional insured. The Provider must attach a copy of the Certificate(s) of Insurance to this Agreement:

13.1.1 Bodily Injury Liability and Automobile Insurance in an amount not less than Five

Hundred Thousand Dollars ($500,000.00) for injuries, including those resulting in death, to any one person, and in an amount not less than One Million Dollars ($1,000,000.00) on account of any one accident or occurrence.

13.1.2 Property damage insurance in an amount not less than Five Hundred

Thousand Dollars ($500,000.00) from damages on account of any one accident; and One Million Dollars ($1,000,000.00) on all accidents.

13.1.3 Valuable Papers Insurance in an amount sufficient to assure the restoration of

any drawings, Agreement manual pages, field notes, or other similar data relating to the work under this Agreement, in the event of their loss or destruction, during the life of this Agreement.

13.1.4 Professional Liability Insurance in an amount as necessary to provide coverage

for any negligent acts, errors, omissions, or negligence by the Provider and its

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subcontractors. Subcontractors of the Provider who are manifestly not providing professional services need not carry Professional Liability Insurance.

SECTION 14 – EQUAL OPPORTUNITY CLAUSE The Provider agrees to abide by all of the terms, conditions and requirements set forth in Columbus City Code Section 3906.02, Equal Opportunity Clause. Failure or refusal of a Provider or a subcontractor to comply with the provisions of Article I, Title 39, may result in cancellation of this Agreement. (Ordinance 3025-2016) SECTION 15 – CITY INCOME TAX TO BE WITHHELD The Provider hereby further agrees to withhold and pay all city income taxes due or payable under the provisions of Chapter 361, Columbus City Codes, for wages, salaries and commissions paid to its employees and further agrees that any of its subcontractors shall be required to agree to withhold and pay any such city income taxes due under said chapter for services performed under this Agreement. If it has been determined by the Columbus Income Tax Division that the Provider, or any of its subcontractors, owes city income taxes, the Provider agrees that the Partnership may withhold the amount due to the City from any amount due to the Provider for services performed under this Agreement. SECTION 16 – APPLICABLE LAW, REMEDIES This Agreement shall be governed in accordance with the laws of the State of Ohio. All claims, counterclaims, disputes, and other matters in question between the Partnership, its agents and employees, and the Provider arising out of or relating to this Agreement or its breach will be decided in a court of competent jurisdiction within the County of Franklin, State of Ohio. SECTION 17 – NONEXCLUSIVE REMEDIES The remedies provided for in this Agreement shall not be exclusive but are in addition to all other remedies available under the law. SECTION 18 – CAMPAIGN CONTRIBUTIONS The Provider hereby certifies the following: that it is familiar with Ohio Revised Code (“O.R.C.”) Section 3517.13; that it is in full compliance with Divisions (I) and (J) of that Section as if the City of Columbus was awarding this Agreement; that it is eligible for this Agreement under the law and will remain in compliance with O.R.C. Section 3517.13 as if the City of Columbus was awarding this Agreement for the duration of this Agreement and for one year thereafter. SECTION 19 – SURVIVORSHIP All services executed pursuant to the authority of this Agreement shall be bound by all of the terms, conditions, prices discounts and rates set forth herein, notwithstanding the expiration of the initial term of this Agreement, or any extension thereof. Further, the terms, conditions, and warranties contained in this Agreement that by their sense in context are intended to survive this completion of the performance, cancellation or termination of this Agreement, shall so survive. SECTION 20 – FORCE MAJEURE 20.1 Non-performance by either of the parties of any of its obligations (other than to pay

money) under this Agreement shall be excused during the time and to the extent that such performance is prevented, wholly or in part, by Force Majeure.

20.2 The party claiming the benefit of this clause shall promptly give written notice to the

other party specifying the cause and extent of its inability to perform any of its obligations under this Agreement and the likely duration of such nonperformance. In the meantime such party shall take all reasonable steps to remedy or abate the Force Majeure.

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20.3 No party shall, by virtue of this clause be required against its will to settle any strike,

lockout or other industrial disturbances. 20.4 Performance of any obligation affected by Force Majeure shall be resumed as soon as

reasonably possible after the termination or abatement of the Force Majeure. If by reason of Force Majeure a party is unable to perform any obligation under this Agreement for a period of thirty days, the other party may, on giving fifteen days written notice to that party, cancel this Agreement in whole or in part.

20.5 Cancellation of this Agreement under this clause shall not prejudice the rights of either

party against the other in respect of any matter or thing occurring under this Agreement before cancellation.

20.6 Force Majeure is defined as any event or circumstance beyond its reasonable control

including, but without limitation, any delay, failure, damage or loss due to fire, flood, storm, explosion, any act of God, industrial disturbance, failure of electrical supply or telecommunication networks, vandalism, sabotage or civil disturbance.

SECTION 21 – MISCELLANEOUS 21.1 The Partnership and the Provider, respectively, bind themselves, their partners,

successors, assigns, and legal representatives to the other party to this Agreement and to the partners, successors, assigns, and legal representatives of such other party with respect to all covenants of this Agreement. Neither party shall assign this Agreement without the written consent of the other and the written consent of the City of Columbus. A written agreement between all parties is required to execute the assignment.

21.2 This Agreement represents the entire and integrated agreement between Partnership

and the Provider and supersedes all prior negotiations, representations, or agreements, either written or oral. This Agreement may be amended only by written instrument signed by both the Partnership and the Provider.

21.3 Nothing contained in this Agreement shall create a contractual relationship with or a

cause of action in favor of a third party against either the Partnership or the Provider. 21.4 Severability and Reformation: Any provisions or parts of this Agreement held to be

invalid or unenforceable under law shall be deemed to be stricken and all remaining provisions shall continue to be valid, binding and in full force and effect upon the parties. The parties agree that if any provision is unenforceable, for any reason whatsoever, that such provision will be appropriately reformed and given effect to the extent that it may be enforceable.

21.5 This Agreement may be executed in counterpart and in any number of counterparts,

each of which are regarded as an original and all of which constitute but one and the same instrument. Counterparts or signatures stored or transmitted by electronic means (such as e-mailed .pdfs) shall be considered original counterparts or signatures for all purposes.

SECTION 22 – NOTICE Unless otherwise provided, all notices shall be in writing and considered duly given if the original is (i) hand delivered; (ii) delivered by facsimile or electronic mail, or (iii) sent by U.S. Mail, postage prepaid. All notices shall be given to the addresses set forth below. Notices hand

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delivered or delivered by facsimile or email shall be deemed given the next business day following the date of delivery. Notices given by U.S. Mail shall be deemed given as of the second business day following the date of deposit with the United States Postal Service.

PARTNERSHIP: PROVIDER:

SECTION 23 – ATTACHMENTS REQUIRED The following documents are hereby incorporated into and made part of the Agreement: 23.1 Signature Affidavit, if required 23.2 Non-collusion Affidavit 23.3 Exhibit A, Scope of Services 23.4 Proof of Insurance with the Partnership and City named as additional insured. The address for the Partnership is the notice address set forth herein and the address for the City is City of Columbus, 50 W. Gay St., Columbus, Ohio 43215. The certificate(s) must include the project name. 23.5 Current Workers Compensation Certificate

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SECTION 24 – EXECUTION, APPROVAL AND CERTIFICATION IN WITNESS WHEREOF, the parties have executed this Agreement as of the day and year written below. THE COLUMBUS PARTNERSHIP ______________________________________ [NAME][TITLE] __________________________ Date PROVIDER ______________________________________ Signature ______________________________________ Print Name ______________________________________ Title __________________________ Date ______________________________________ Contract Compliance No. Exp. Date

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CONTRACT SIGNATURE AFFIDAVIT (Must be completed when the individual signing the Contract is NOT the President, Vice President or CEO of the Company.) STATE OF: COUNTY OF: , being duly sworn, deposes and says that he/she is _________ of ___________ , a

(Title) (Company Name) Corporation, LLC, or LLP organized and existing under and by virtue of the laws of the State of , and having its principal office at City, State, Zip Code Affiant further says that he/she is familiar with the records, minute books and by-laws of (Company Name) Affiant further says that _______________________________is (Name of Person Signing Contract) (Title) Of the Company and is duly authorized to sign the Contract for: ___________________ For said Company by virtue of (State whether the provision of by-laws or a resolution of the Board of Directors. If resolution, give date of adoption.) Signature of Affiant** ** AFFIANT MUST BE SOMEONE OTHER THAN THE INDIVIDUAL SIGNING THE CONTRACT.** Sworn to before me and subscribed in my presence this day of 20 Notary Public

My Commission Expires:

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NON-COLLUSION AFFIDAVIT

STATE OF _______________ COUNTY OF _____________

______________________________________________ being first duly sworn, deposes (Person) And says that he/she is _______________________________________________ (Sole owner, partner, president, secretary, etc.) of______________________________________________________________________ (Firm) the party making the foregoing proposal; that to the best of his/her knowledge and belief: 1. The prices in the Proposal have been arrived at independently without collusion, consultation, communication, or agreement, for the purpose of restricting competition as to any matter relating to such prices with any other Provider or with any competitor. 2. Neither the Provider nor any of its officers or directors have any financial or ownership interest in or are affiliated in any way with any other provider on the same Contract.

3. Unless otherwise required by law, the prices which have been quoted in the Proposal have not been knowingly disclosed by the Provider and will not knowingly be disclosed by the Provider prior to the bid opening, directly or indirectly, to any other Provider or to any competitor.

4. No attempt has been made or will be made by the Provider to induce any other person, partnership or corporation to submit or not to submit a bid for the purpose of restricting competition. ______________________________ (Affiant) Sworn to and subscribed before me __________ day of __________, 20_____

______________________________ (Notary Public) _________________County, Ohio. My Commission expires: _______________________, 20_____