COLUMBIA METROPOLITAN AIRPORT (CAE)
CASE STUDY
SITUATION
• The previous equipment vendor stopped supporting the
facility’s technological infrastructure.
• Parking revenue was not being maximized due to a lack of
controls.
• Parking search times were high, leading to on-site congestion
and heightened carbon emissions.
APPROACH
• Procured and installed new PARCS and HUB DATAPARK
equipment.
• Introduced a new automatic vehicle identification (AVI) system
to facilitate seamless ingress and egress.
• Used AVI to establish an additional payment option for
Preferred Parking Program customers.
• Introduced new wayfinding and space count systems to direct
customers to the spaces closest to their destinations.
• Developed and implemented more robust revenue control
procedures and operational policies.
RESULTS
• Increased revenues by 72% in the first year of operation.
• Achieved revenue growth of 224% over 15 years.
• Reduced search time and carbon emissions by enabling customers
to locate parking spaces faster.
Republic Parking’s staff and executive team have consistently
been responsive to our airport’s needs and they have demonstrated a
willingness to invest in our facility and operation by bringing
forth new technologies, service, and equipment ideas. We are
confident in RPS’s revenue control procedures, the competence of
their management and on-site staff, and in the overall quality of
their customer service and training.
Mike Gula,Executive Director
SPACES
5,250 AUTOMATEDSURFACE PARKING72REVENUE
VALET
ATTENDANT
PAY-BY-LICENSE
AIRPORT
COLUMBIA, SC
224AVI REVENUE OVER 15 YEARS
260,000ANNUAL TRANSACTIONS
