collaborative leadership workshop

Survey Results

Paul Gibson25/May/09

leadership role ?

Attendee's Role Count

Dev Leader / Manager / Senior / Director 97

Architect / Tech Strategy / STSM / DE / Fellow 36

Unknown 18

PDT / OT / Leader / Program Manager 12

Test / Quality / Coordinator / Manager / Director 10

Leader / Team / Senior / Executive 8

HR Leader / Director / Exec 7

Project / Release Manager 7

Business Leader 3

Services / Manager 3

Support / Manager / Senior 3

Marketing 2

Research 1

Total 207

Workshop Held Your Interest?

Strongly Agree 49% 93Agree 49% 93Disagree 2% 3Strongly Disagree 0% 0Total 100% 189 Positive 98% 186

17/Apr/09

Overall Assessments

17/Apr/09

Sessions

17/Apr/09

Build Trust?

Top / Most Applicable Sessions

17/Apr/09

Build Trust?

Most Valuable – Write Ins

22/May/09

Votes Comment

4 Practical things to Apply / New Tools to Use

2 Overall Concepts / Broad Picture / Awareness

2 Thought provoking

2 Time to think about the whole topic

Creating a collaborative environment within a C&C organisation

Not accepting the status Quo and continual process improvements made by the team

Awareness to more often leverage the wisdom of the team

Interaction

Knowing that data from sessions is being collected and used

Tools

17/Apr/09

Top / Most Applicable Tools

17/Apr/09

Sustainable Competitive advantage

What I need from my Leaders

Area Total Score

Trust 68

Vision & Strategy 34

Clarity 22

Communication 19

Risk Taking 17

Support 16

Focus 15

Collaborate 14

Feedback 13

Decisiveness 12

Investment / Resources / Dollars 12

Empowerment 11

Leadership 11

Up to Boe 4 17/Apr/09

An Open Environment means

Open Environment has… Total

Trust 133

Respect for people 60

Teaming & Collaboration 55

Empowerment / Ownership 51

All Ideas Considered / Respected / Non Judgemental / Listening

48

Communication 43

Integrity / Openness / Honesty 39

Shared goals 17

Safe / Lack of Fear 13

Equality 11

Fun/Laughter 10

17/Apr/09

Not working Total

Strategy & Planning & Vision 39

PBC/Appraisal/HR Processes 39

Process 26

Finance / Travel - penny wise pound foolish 21

Compensation 18

Resources 16

Workload 15

Too Many (status) Meetings 14

Requirements (iterations ) 14

Communication 13

Bureaucracy 12

Decision Making 11

Recognition & Reward 10

Globalized Development 10

Stakeholder Involvement 10

Prioritization 10

17/Apr/09

More Effective for teaching Execs12 Address and Give IBM / SWG examples / case studies with metrics / anonymized / Large Teams /

Matrixed Teams / Global Teams / Complex Environments / In hierarchy

5 More on Collaboration / creating a culture of trust / Deeper questions / Responses / Dialogs / Respecting Boundaries / Boundary Cube

4 Problem Statement / Clarity of Objectives / Quantified data on Why / Focus on Results Real to IBM / Link to Strategy & Business Objectives

4 Include Feedback / Data from Lower level classes so they recognize and accept the need to address

2 Linkage to changes needed ongoing inside IBM / Larger Processes / IPD

In some topics, align content closer with IBM (e.g. leadership competencies, PBCs)

More examples in decision making

Report out after day 2 workshop

Less/No Exercises

Focus on behaviours

Shorter Module 1-2 hours total

Less content, more focus on tools. Leave out Business Value sessions if you don't get more days

How to promote cross brand collaboration ( dealing with silo priorities )

They should take this with their teams to hear the real issues

Yes but with our brand decision makers and executive team

Explain implications on Agile s/w development

How to Improve the Workshop – Part 1

17More Real Life / IBM / Practical Examples / Exercises / Case Studies / Challenges faced and addressed / Successes / More tuned to IBM Complexity & Matrix / Global Teams

12 More exercises / More Time for Exercises / Real Exercises / More time for discussions / Conversation / Teamwork

4 Nothing

2 Address the two dimensions of management in IBM. 1) Process / Product Management 2) Personnel Management - Bridge to IPD and other activities

Feel very strongly that content should be synchronized with other leadership content, values and value based practices are foundational

9 Need more time / Drop the exercises / 2 days3 Add more depth/content and not rush through

3 Do this with one product / Brand / Cross functional team at a time to help them to work together

2 Why this is important - link to IBM's other messaging

How to Improve the Workshop – Part 2

Feel very strongly that content should be synchronized with other leadership content, values and value based practices are foundational

Pace a little faster

More breaks

Should be different angles covered for job-role types

More substance, less "buzzword bingo". Less subjects but more time for each.

Less "selling" up front ( first half of the class ) to Europeans

Less time on philosophy. It makes sense. More time on tools / measurements, etc

Put structure to the presentations. The material is hard to follow ("word clouds" )

Better divide in Lecture, Discussion, Exercise

I think all this, especially the method to teach it should better fit the local culture

Perhaps a real project that is prepared and can be used consistently throughout the whole day

How to Improve the Workshop – Specifics

More on selected top modules

More on How to lead up

Explain / Use online version of the collaboration tool

More on risk management

For Architect - more focus on decision making and problem solving

More time on Red Flags to step back

More time on Market Differentiation and Business Value Models

Examples on how these tools and concepts may apply to Agile projects

Vision & Strategy Coherence

More synergy among the participants

What’s Missing ?6 How to integrate these ideas into IBMs rigid culture / Bridge to IBM Reality - IPD, Agile / Multi Site /

Multi-Product / Remote / Global

4 Dealing with Up Line management

3 Collaborative leadership in a matrixed environment

2 Coaching related to collaboration and leadership

2 How to develop a leadership vision and communicate it

2 How to give feedback

2 None

Psychological contracts

More details on Step Up/Step Back and tools for that not clear enough

Maybe something on team building and dealing with issues

Driving change above your responsibility

Case studies for building Collaborative Environment to build trust

More breakout sessions

Recognition to team modules

I don't think decision making and problem solving received enough attention

More information on the behaviours that support trust and communication

Client / Customer / User Orientation

Is this a new IBM leadership model?

Not a module, but in need of a follow-up Mentoring on how to do step back and ask questions

Call to Action

Improve the Handouts12 Additional content for reference / more robust / more detailed / Speaker Notes / more background rather

than the website

8 Provide full hardcopy handouts with all the slides

6 None - Handouts are OK, sharp and concise - will get from the web

4 Make Available Online - and in advance of the workshop

3 Handouts / slides / workshop need to be more coordinated

2 Provide more case studies and examples

2 More detail on charts and slides supporting graphics - answers as well as questions

2 Provide handouts in a notebook to allow better note taking

I would like the handouts to take back and fill out

Different Style - Physical layout - many of the charts appeared to be black and white

Take a real life example and work through the details

2 copies - 1 for team work in class - one to take home

Consider online application/tools and deliver online using Elluminate so can do for a global audience

This slide deck will not meet C162 accessibility requirements

Online for some of the exercises

Some worksheets did not start at the top of the page. Would be better if they did.

Not really used except for notes

I don't need handouts if there is not enough time for the exercise

Connect tables for powering laptops

discovery

Other comments - 111 Great / Good / Engaging / Delightful / Helpful / Useful / Worthwhile class - keep spreading the word on this - I will recommend /

use with my team

4 Need more time or less content - more time for reflections and exercises if real action is the goal

2 Very good to have VP / executive support and presence at the meeting

2 Good, would recommend doing with a team and a real issue - enable with facilitators

2 Should be turned into a regular education class. Would be good to have such a kind of education (at least parts of it) for teams so that they better understand the concepts

2 Provided Great tools to use

Good refresher - trigger for ideas

Very thought provoking. No matter how good you think you are we need to pause, reflect, learn then practice new way of operating

Good opportunity for interaction and sharing ideas

There is hope and light at the end of the tunnel

Question and consensus of participants should be heard better and understood better. We know many of the concepts. More focus on help to appy them other than teaching would help.

The classroom discussions were helpful gaining common pain points & possible improvements

Link to business priorities / PBCs of executives for grounding = not separate class

Needs further executive support

Best if I can have real teams to work on their real problems, as we did - but I am not sure some of the folks outside the core team got as much out of it.

Some are a little too common sense, but tools are always good to have

It is nice to see IBM trying to become more innovative, open collaborative & agile. Keep up the fight

Still trying to figure out how well it can be applied in the current IBM context

discovery

Other comments - 2I learned about the content of the current workshop

To roll out more broadly requires more robust facilitation guide and handouts

It is very Agile development focused = so would need to rethink for different environment

I would like to see more tie-in to agile

Would be better if class had attendees in similar job roles. Eg All 2nd lines. This class was stymied a bit because my manager was in the room.

I think it is good that this data is being used at the highest levels in IBM to fix our company

This is very similar to much of the data taught in adv PM classes. Although these specific tools are not covered.

Get VPs thru class cause they set tone & team culture. During times of crisis they mis-behave and as a result, all of what we have learned today to enable collaborative leadership gets minimized & panic/micromanagement sets in

Need to include cross-discipline people ( ie Marketing, Finance )

Good coverage of topic. Material not covered in IBM's current leadership materials so it was helpful

Ownership and empowering teams messages were most valuable

Some concepts similar to team empowerment of the 90's

Some pieces of this have a lot of the same flavor as the mgmt training in employee empowerment. For experienced leaders it needs to be more clear how it is different

I liked it. Some was a recap xxxx acquired before. Other gave it a new twist

Contain more information, which the speakers add

Helpful Course but not all aspects

I put no for culture of trust because no "tool" action item - seemed more general info

Collaboration and leading collaboration was very simplistic

Some of the theoretical themes are from my viewpoint over simplistic

Not so helpful, but if something will be communicated to the execs I would be happy

I felt thoroughly confused at times. Too much content ( too many buzzwords ) in too little time. That makes it hard to take things away.

Not really useful. Collaboration involves building consensus as well as the subjects presented

Don't bring free candy - I will eat it