Creating Space for Collaborative Leadership

Wednesday, May 3, 2023

Creating Space for Collaborative LeadershipBrian Case – Manager, Infrastructure ServicesDenise Goudy – Client Services ManagerIan MacKinnon – Client Services ManagerCathy van Soest – Client Services ManagerLawrence Parisotto – Director, Collaborative Programs and Shared Services Initiatives

Page |BCcampus | connect. collaborate. innovate.

Creating Space for Collaborative Leadership

Agenda• Levels of Collaboration

• Collaborative Programs, Services & Projects

• Connector System – Data Exchange

• Transcript Exchange

• BCcampus Infrastructure

• Summary

• Questions

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• the realm of collaboration

• drivers of collaboration

• degrees of collaboration

• barriers to collaboration

• a process for collaboration

• success factors

• and finally examples of collaboration that leads to systemic technology solutions

Levels of Collaboration


Realm of Collaboration

Service

Institution AInstitution B

Institution C

Post-Secondary System


Page |BCcampus | connect. collaborate. innovate. 5


Drivers of Collaboration• Cost reduction• Establishing relationships• Increased or better services• Streamlined processes• Leveraging enterprise solutions• Leveraging mutual resources• Lowering administrative costs• Information sharing

Getting Started in Cross-Boundary Collaboration: What State CIOs Need to Know. NASCIO. 2007



Degrees of Collaboration

Adapted from: Collaboration for a Change: Definitions, Decision-making Models, Roles, and Collaboration Process Guide. Himmelman, AT. 2002

Achieving a Common Purpose and Mutual Benefit

Low

High



Process for Collaboration

Shared Services



Process for Collaboration

Collaborative Programs, Services, Projects



Collaboration Success Factors

6 key aspects to collaboration formation• Forging initial agreements• Building leadership• Building legitimacy• Building trust• Managing conflict• Planning



Collaborative Programs, Services and ProjectsDenise Goudy



Collaborative ProgramsApplied Business TechnologyNorthern Collaborative for Information Technology



Collaborative Services

Services

• AskAway

• WriteAway (e-tutoring)

• Moodle (LMS)

• Kaltura (Video Enterprise System)



Collaborative Projects

Current Projects in 2013/14•Health Care Assistant

•Elder Abuse Prevention Strategy

•Care Management Competencies

•Interior Health Authority/Colleges



Connector System – Data ExchangeIan MacKinnon



Connector System – Data Exchange

Connector transactions• GetCourses – CoursesBC

• GetCourses – CoursesBC

• GetAcademicRecord – MyCreditsBC

• ValidateStudent – Collaborative ABT / MyCreditsBC

ApplyBC• Full Service Institutions

Transcript Exchange• Transcript Batches – Receive / Deliver

Future Development




Current Architecture

Mule Enterprise Service Bus

• Hub (formerly “Capitol”)

• Agents (formerly “Embassies”)

• MuleMQ – handles message queuing using Java-based JMIS queue

Transcript Exchange• Introduction of Web Services to connector system




Current Architecture




Future Direction

ESB vs. Web Services

• MuleMQ no longer well supported

WebServices have conquered the world:

• Banking, Stock trades, Governments, etc.

• Better security model




Move to VM architecture•Retire agent boxes – most near end of service life

•Propose to have institutions provision a VM for BCcampus connector

•Clear responsibility lines through web service contracts

•Web service security to replace home-grown system




Standards-based data descriptions

• Retire home-grown schemas

• PESC Admissions Application – in progress

• PESC College Transcript – in progress

Future data exchange services• High School Transcripts

BCcampus role in connector system• Web Service deployable modules

• BCcampus to become more a resource than a software developer• Example containers• Sourceforge public projects• Crowdsourcing



Transcript ExchangeCathy van Soest



Transcript Exchange

TranscriptsBC: Serving BC Citizens

Goal Single Service for Transcript Ordering



Transcript Exchange

Getting There

Collaborative leadership

and the

BCcampus Connector



Transcript ExchangeCollaborative Leadership Examples



Transcript Exchange

Phase 1: 2010-13



Transcript Exchange

Phase 2

Implementation & On-going Operational Plan in Development

Focus:

Secure PDF Transcript Delivery



Enabling InfrastructureBrian Case



InfrastructureOur Relationship with SFU• PASBC and WebCT in 2004

• Connector project 2005

• VMware in 2009

• Moved to SFU ESX Cluster in 2012



Infrastructure

Benefits• Purchasing Power

• Access to skilled staff

• Developers• DBA’s

• BCNET

• Secure Data Centre

Next Slide: Infrastructure overview



Infrastructure



Infrastructure

Flexible Delivery Models• Adobe Connect – Share everything

• Licenses• Server and Network• Support

• Moodle

• Dedicated VM’s• D2L

• Vendor hosted



Summary:BCcampus can provide the environment and the opportunity for

collaborative leadership

The range of opportunities is endless with a proven infrastructure, collaborative programs, services and projects

Collaborative leadership can occur at the individual level, the institutional level, or across partners in a facilitated environment.

Where can collaboration take you? As an IT leader in BC’s post-secondary system?

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Questions?



Denise GoudyClient Services ManagerCollaborative Programs and [email protected]

Cathy van SoestClient Services ManagerTranscriptsBC, CoursesBC, [email protected]

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Brian CaseManager, Infrastructure [email protected]

Ian MacKinnonClient Services ManagerApplyBC, Moodle, [email protected]

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Creating Space for Collaborative Leadership