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Chris Buxton Chief Digital Officer May 2016 Collaboration and Business Continuity

Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

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Page 1: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

Chris Buxton

Chief Digital Officer

May 2016

Collaboration and Business

Continuity

Page 2: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

Case Study

Christchurch

Integrated

Government

Accommodation

- Cashel One

Page 3: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

CIGA Project Objectives

• To provide an enduring office accommodation solution for the participating agencies in Christchurch

• To optimise the use of office space leased by participating agencies in Christchurch

• To minimise the whole-of-life cost per work point for office accommodation leased by participating agencies in Christchurch

• To improve the flexibility and responsiveness of the Crown’s property portfolio

• Utilise the property solution to better enable agency, sector and All-of-Government business outputs

• To provide and maintain safe standards of buildings for government employees in Christchurch

• To promote the economic recovery and rebuild of the Christchurch CBD

Page 4: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

• 9 Agencies

• Ranging from 2 to 240

• 450 work points

• Occupancy being defined during project with some work

point vacancies so expect change

• Common areas open to all occupants

• Optimise meeting rooms and other facilities

Our Challenge

Page 5: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

Shared model

• Agencies retain control of their information and policy environment with no application or information consolidation

• Solutions to be used by any agency, following integration, without reconfiguration

• Aligned to AoG architecture utilising common capabilities

• Authentication and Authorisation leveraging existing agency access control

Efficiency

• Agencies leverage existing virtual client systems or mobile devices where available, requiring minimal new investment

• Agencies infrastructure footprint is reduced

• Workpoints are not agency specific meaning staff mobility in the building is enabled

• New tenants, can be configured to utilise the setup for minimal effort, enabling colocation on an ad hoc basis

• Service management through exiting agency processes

Security

• Secure end point device with no residual information storage

• Layered security utilising virtual networking infrastructure and encryption

• Compromise of the building, shared network or end points does not compromise agency information

• Minimise risk by using a secure model currently accredited and in use within NZ Intelligence Community

Design Principles

Page 6: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

G

N

E

T

Building Shared Services

Front End Network Shared (Federation)

Network Agency Network

G

N

E

T

Page 7: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

Technology behind Building as a Service

7

• WiFi networking including Guest and BYOD

• Agency agnostic workstations

• Calendaring and booking

• Meeting room technology

• Follow-Me printing

Infrastructure as a Service Telecommunications as a Service

Page 8: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

• What is GNet

• Multi-Vendor, Internet-Like user-access network

• Merges WAN/LAN/WiFi/Data Centre access into

connectivity outcome

• Legacy Overlay Uplift to allow traditional connectivity

• Provides connectivity for users to all the AoG IaaS

Datacentres

• Can connect to agencies’ existing networks via a gateway

Connectivity – TaaS (GNET)

Page 9: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

Phase 2 – (Completed)

Wellington

Accommodation

Project 2

- Statistics House

Page 10: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

10

Activity Based Working

Holistic Approach

Physical The way the physical work environment supports different activities

Virtual The way information is

mobilised

Behavioural The way activities are

organised

Behavioural

Environments

Virtual

Environments Physical

Environments

Organisation of activities

Mobilisation of

Information Facilitation of

activities

Page 11: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

Activity Based Working

11

Page 12: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

Technology behind Activity Based Working

12

• Mobile enablement

• Skype For Business – IM, Telephony, VC

• WiFi networking

• Device agnostic workstations

• Follow-Me printing

Desktop as a Service Infrastructure as a Service Telecommunications as a Service

Page 13: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

Phase 3 – (Completed)

CIGA

- Grand Central

Page 14: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

Recovery ABW

14

Page 15: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

Case Study 2

Recovery

-HP House

-Westpac Building

-GrantThornton

Building

-Glassons Building

Page 16: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

Lessons

• We needed to learn how to be a good customer, and a service

provider

• Innovation takes people on a journey, that takes time

• Service and funding models evolve over time, so need to be

transparent and adaptable

• Partners will help, but need guiding

• Communications, Communications, Communications

• Legacy systems and dependencies will have a big impact

16

Page 17: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy

Next steps

17

• Justice Precinct • Auckland Policy Office

Page 18: Collaboration and Business Continuitydemo.idg.com.au.s3.amazonaws.com/nzcio/cio100/2017/Chris... · 2017-04-03 · •9 Agencies •Ranging from 2 to 240 •450 work points •Occupancy