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DECODING OPPORTUNITY Helping clients embrace the new digital customer. 2014 ANNUAL REPORT DIGITAL BUSINESS

Cognizant 2014 Annual Report · DECODING OPPORTUNITY Helping clients embrace the new digital customer. 2014 ANNUAL REPORT DIGITAL BUSINESS

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DECODING OPPORTUNITY Helping clients embrace the new digital customer.

2014 ANNUAL REPORT

DIGITAL BUSINESS

PROACTIVELY ADDRESSING BUSINESS NEEDS & INVESTING IN NEW CAPABILITIES & SKILLS FUELS SOLID GROWTH & STRENGTHENS CLIENT RELATIONSHIPS

Revenues (In thousands) Operating Income (In thousands)

Stockholders’ Equity (In thousands) Employees

2014

2013

2012

2011

2010

$10,262,681

$8,843,189

$7,346,472

$6,121,156

$4,592,389

2014

2013

2012

2011

2010

$1,884,878

$1,677,910

$1,361,496

$1,136,468

$861,852

2014

2013

2012

2011

2010

211,500

171,400

156,700

137,700

104,000

2014

2013

2012

2011

2010

$7,740,218

$6,135,791

$4,854,383

$3,952,886

$3,584,431

2014

2013

2012

2011

2010

$10,262,681

$8,843,189

$7,346,472

$6,121,156

$4,592,389

2014

2013

2012

2011

2010

$1,884,878

$1,677,910

$1,361,496

$1,136,468

$861,852

2014

2013

2012

2011

2010

211,500

171,400

156,700

137,700

104,000

2014

2013

2012

2011

2010

$7,740,218

$6,135,791

$4,854,383

$3,952,886

$3,584,431

2014

2013

2012

2011

2010

$10,262,681

$8,843,189

$7,346,472

$6,121,156

$4,592,389

2014

2013

2012

2011

2010

$1,884,878

$1,677,910

$1,361,496

$1,136,468

$861,852

2014

2013

2012

2011

2010

211,500

171,400

156,700

137,700

104,000

2014

2013

2012

2011

2010

$7,740,218

$6,135,791

$4,854,383

$3,952,886

$3,584,431

2014

2013

2012

2011

2010

$10,262,681

$8,843,189

$7,346,472

$6,121,156

$4,592,389

2014

2013

2012

2011

2010

$1,884,878

$1,677,910

$1,361,496

$1,136,468

$861,852

2014

2013

2012

2011

2010

211,500

171,400

156,700

137,700

104,000

2014

2013

2012

2011

2010

$7,740,218

$6,135,791

$4,854,383

$3,952,886

$3,584,431

1

TO OUR STOCKHOLDERS2014 MARKED COGNIZANT’S 20TH YEAR OF STRONG

GROWTH, INNOVATION AND INDUSTRY LEADERSHIP.

OUR SHARP FOCUS ON HELPING CLIENTS NAVIGATE

A RAPIDLY CHANGING BUSINESS AND TECHNOLOGY

LANDSCAPE DROVE STRONG GROWTH ON THE TOP

LINE, ALONG WITH RISING NET INCOME AND SOLID

OPERATING MARGINS.

Rather than merely looking back at our past performance,

we prefer to also look forward to the enormous opportunities

that are emerging from the growing shift to digital business.

Through our investments in new solutions and services, key

acquisitions that expand our capabilities, the growth and

development of our teams, and continuous reinvestment

in our customers’ success, we are working to ensure that

Cognizant is well positioned to help clients decode the vast

opportunity – and deliver on the potential – of this new digital

business era.

2

3

Nearly every company, across every industry, is striving

hard to become more digital. Getting there requires

an accomplished partner with a proven track record of

delivering tangible digital business results. Moreover,

it requires a pragmatic approach to building and

expanding digital backbones powered by social, mobile,

analytics and cloud technologies (the SMAC Stack),

as well as sensors and intelligent process automation

tools. We are helping clients create new business models

and build the foundational infrastructure necessary to

power digital success.

While digital is pivotal, today’s business models are

based on value chains that integrate both physical and

virtual elements. In fact, some companies are already

proving that the value of the “virtual” — information

and digital interactions — can far outstrip traditional

physical value propositions. This is possible because

new technologies and nearly-pervasive connectivity

have created an almost endless supply of valuable

information and opportunities to connect businesses,

products, people, organizations, machines, and devices.

We are architecting new value chains, operating models

and human-centric experiences that simplify digital

interactions and transactions across existing and

emerging ecosystems, helping our clients achieve new

levels of business performance.

LOOKING DIFFERENTLY AT DIGITAL

Capturing the digital high ground requires organizations

to see every aspect of the business through the customer’s

eyes. It also requires an intimate understanding of how

nearly every physical-world device can be instrumented

in ways that generate massive volumes of potentially

meaningful business data — revealing user behaviors,

interests and desires. To lead in today’s new digital

era, businesses must extract value from ambient and

behavioral data to design better products, improve user

experiences, and inform strategic decision making. Making

and applying meaning from digital data by employing

advanced analytics informs business strategy and helps

our clients seize first-mover advantage.

As business becomes more IT-intensive, organizations

must become increasingly agile, and continuously

innovate to keep pace with the dynamics of today’s digital

era. Cognizant is well positioned to help enterprises

exceed customer expectations for new digital services

and experiences that drive market differentiation and

performance. We work with our clients every day to help

them enhance efficiencies and productivity, while at the

same time reimagining their businesses and building new

capabilities to get the most from today’s blended digital

and physical worlds.

4

For several years we have helped clients implement new

digital solutions. Powered by SMAC Stack technologies,

we provide a comprehensive approach informed by new

methodologies, as well as industry-specific business

knowledge, to enable organizations to answer today’s

unknowns and address tomorrow’s challenges to reach

their digital potential. We collaborate closely with clients —

sharing new thinking, methodologies, and deep domain

expertise to help them take advantage of new business

opportunities as they emerge.

This experience helped us create a comprehensive,

integrated approach to enable clients to quickly and

effectively infuse digital into their businesses. We

are working with business and technology leaders

across industries to strategically rethink business and

operating models, and with CIOs and CTOs to create the

foundational technologies to securely digitize business

processes and drive outperformance in this new digital

age. We understand that clients need to accelerate

these initiatives, but may lack the internal structure and

wherewithal to quickly create value.

DELIVERING ON THE DIGITAL BUSINESS IMPERATIVE

Our Cognizant Digital Works™ practice brings together

multi-disciplinary industry teams consisting of consultants,

digital technologists, designers, business process experts,

and data scientists to create cohesive roadmaps and ideas

to help clients quickly and effectively embed digital into

the core of their businesses. (See page 15.)

At our Cognizant Digital Works Collaboratory, clients work

alongside our teams to visualize, prototype and plan new

initiatives that will accelerate the digitization of business

by creating, distilling and applying meaning from Code

Halos – the digital information that surrounds people,

processes, organizations and devices. (See page 16.)

As business success becomes more IT-dependent,

we are developing ways organizations can create

differentiating value with the next generations of game-

changing technologies, including ultra-low cost sensors,

embedded software, 3D printing, instrumentation, and

advanced security. (Turn to page 14 to see how Cognizant

Technology Labs is developing advanced technologies and

helping our clients achieve their IT objectives.)

5

We made several acquisitions last year to expand our capabilities and enhance

our portfolio of digital solutions. The acquisition of TriZetto, completed in

November 2014, allows us to provide a new vertically-integrated service

model for the healthcare sector, and create new revenue opportunities amid

the industry’s rapid digitization. TriZetto is a leading provider of healthcare

IT software and solutions that complement and extend Cognizant’s existing

offerings. Joining forces with TriZetto enables us to meet the needs of an

industry undergoing profound change due to reform, cost pressure and shifting

responsibilities between payers and providers. TriZetto works with some

245,000 providers and about 350 payers, and touches 180 million covered lives

in the U.S. Together, we create an integrated portfolio of capabilities that will

uniquely position us to help clients achieve higher operational efficiency while

re-imagining care for the future.

We acquired Cadient Group, a full-service digital marketing agency serving

companies in the pharmaceutical, biotechnology, consumer health, and medical

device industries. In addition, the acquisition of itaas, a U.S.-based digital video

solutions company, allows us to offer a broader range of digital video services

for clients in the cable, telecommunications and high-technology industries.

We also purchased Odecee, a provider of digital solutions to businesses in

the Australia-New Zealand region with expertise in delivering leading-edge

enterprise mobility, Web and cloud solutions to clients in the financial services,

insurance, healthcare, logistics and communications sectors.

BUILDING DIGITAL SKILLS, SCOPE & SCALE

6

Looking at our 2014 results, revenue rose to $10.26

billion, up 16% from 2013. GAAP net income increased

17% to $1.44 billion, or $2.35 per diluted share. Diluted

EPS on a non-GAAP basis, excluding stock-based

compensation costs, acquisition-related charges and

net non-operating foreign currency exchange gains and

losses, was $2.60. GAAP operating margin was 18.4%,

while non-GAAP operating margin, excluding stock-based

compensation costs and acquisition-related charges, was

20.2%, slightly above our targeted 19% to 20% range.*

We ended 2014 with $3.77 billion in cash and short-term

investments, supporting our capacity to grow along with

our clients’ emerging needs.

We have continued to grow across vertical sectors,

regions and lines of service — with a particularly strong

increase in strategic accounts, which we define as clients

with the potential to generate $5 million to $50 million or

more in annual revenue. We had 271 strategic accounts

at the end of 2014, an increase of 28 over 2013. With our

strong client relationships, deep knowledge of industry-

specific business processes, understanding of legacy IT

architectures, global delivery capability and large-scale,

multi-service integration, we are well positioned to win

and execute on such major engagements.

Our Financial Services segment grew 15.3% year-over-

year, powered in part by continued strength in our

insurance practice, where demand is accelerating for

end-to-end managed services. In banking, underlying

business drivers continued to pivot around cost

STRONG FINANCIAL PERFORMANCE SPANS BUSINESSES & BORDERS

optimization, regulatory compliance, real-time risk

monitoring, and fraud and trade surveillance.

Our Healthcare segment, which consists primarily of

our payer, pharmaceutical and medical-device clients

and now our TriZetto business, grew 18.7% year-over-

year (15.2% excluding TriZetto). The Life Sciences

segment began stabilizing after two challenging years.

Improved performance was driven by strategic supplier

consolidation and cost optimization across many existing

and new clients. The business also saw increased demand

for end-to-end service offerings across applications

and infrastructure, leveraging cloud technologies and

platforms.

Revenues in our Retail, Manufacturing and Logistics

segment were up 12.1% from 2013. We are seeing more

demand, particularly in areas such as modernizing supply

chains, and digital and e-commerce engagements. Our

Other segment, which includes high-tech, communications,

as well as information, media and entertainment clients,

was up 20.3% year-over-year, in part driven by new

engagements with our existing clients.

Growth was strong across all geographic regions. North

America revenues rose 14.9%, including TriZetto. Europe

was up 19.3% overall, with especially strong growth

in Continental Europe, driven by a shift toward larger,

multi-year global sourcing engagements. We continued

to expand in other key regional markets, including India,

Singapore, Australia, Japan and Hong Kong, with

revenues increasing 23.6% over the prior year.

* Non-GAAP diluted EPS (earnings per share) and non-GAAP operating margin are not measurements of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” beginning on page 53 of the Company’s Annual Report on Form 10-K included in this Annual Report for more information and a reconciliation to the most directly comparable GAAP financial measures.

7

We continue to pursue a “three-horizon” strategy to grow

our businesses: optimizing Horizon 1 core IT services;

building momentum and scale in Horizon 2 offerings —

Cognizant Business Consulting (CBC), Cognizant Business

Process Services (BPS) and Cognizant Infrastructure

Services (CIS); and incubating new technology architectures

such as SMAC, as well as new delivery models and markets,

in Horizon 3.

All of our Horizon 2 offerings achieved greater critical mass

in the past year. BPS grew significantly, winning clients in

financial services, insurance and healthcare. CBC continued

to grow faster than the company overall, offering end-to-

end solutions characterized by deep industry knowledge,

technology expertise and process acumen. CIS is seeing

solid demand from clients looking to simplify, automate and

make their infrastructure more predictable by incorporating

highly advanced managed services.

(See page 13.)

EXPANDING HORIZONS OF OPPORTUNITY

8

Achieving end-to-end service productivity by bringing multiple capabilities together

is another area in which we are excelling. This integrated approach — what we call a

multi-tower or platform solution – responds to client needs for synergistic application,

business process, consulting and infrastructure services, informed by deep domain

expertise. Increasingly, we are bringing together the problem-solving skills and

solutions across our company to deliver higher levels of business value to clients.

A prime example of the value of a multi-tower engagement is our agreement with

Health Net, a managed care company, which engaged Cognizant to provide an

integrated array of offerings, including consulting, technology and administrative

services to serve a wide range of vital functional areas.

(See page 18.)

PACKAGING MULTI-SERVICE INTEGRATION & INDUSTRY SOLUTIONS

9

We have continued to invest in building an at-scale

delivery network. Today, our global delivery ecosystem

spans more than 75 delivery and operations centers

globally and supports customer operations in 48

countries, allowing us to access a world of talent and

expertise. In the U.S. during 2014, we added a delivery

and operations center in Charlotte, NC and expanded

our presence in Tampa, FL. We also expanded delivery

center operations in San Jose, Costa Rica; Amsterdam,

the Netherlands; Hamburg, Germany; Budapest, Hungary;

and Stockholm, Sweden. Through acquisition, we added

delivery centers in Denver, CO in the United States;

London, Ontario, Canada; and Pune and Noida, India.

Growing our talent and skill sets is an important way

we are positioning Cognizant to meet clients’ digital

business needs. We focus on recruiting and hiring the

best talent from across the IT industry, key vertical

markets and leading universities around the world, and

are proud to have crossed the 200,000 employee mark

NEW DIGITAL ERA REQUIRES TALENT & DELIVERY SMARTS

in 2014. We have expanded our recruitment into areas

such as analytics, artificial intelligence, data science

and human factors engineering to address digital-

driven opportunities. And we have a major commitment

to training and development, earning the #1 rank in

the Association for Talent Development BEST Awards

program for the second year running.

We continue to broaden and deepen our diversity

programs, which enhance opportunities for women,

veterans and other affinity groups. For example, we have

instituted a program that creates a positive workplace for

military veterans, and facilitates an easier transition back

into civilian life with careers that utilize their advanced

leadership skills and strong work ethic. Following the 2013

launch of the U.S. “Veterans in Technology” program,

we hired over 300 veterans. In 2014, we moved up the

command chain by hiring 14 officers into our Advanced

Solutions Group. This initiative will continue in 2015 with

the planned hiring of additional officers into our Cognizant

Business Consulting and Insurance business units.

10

Just as we help leading global businesses improve and innovate to seize

new opportunities, we are using our capabilities to drive improvements and

innovations in the world around us. That means devoting our talent, expertise

and passion to making a difference in areas such as education, human potential

and the environment.

At the 2014 White House Maker Faire, we committed to tripling our Making the

Future initiative to support STEM activities in the U.S., aiming to provide 1.5

million hours of “making” programs for 25,000 children in 200 communities

by 2017. Our Outreach volunteer effort supports learning initiatives in India and

other countries, with over 25,000 associates dedicating over 300,000 hours

to mentoring, career counseling and talent development. A key focus is our 1004

effort, which aims to help 100 schools in India achieve a 100% pass rate, 100%

graduation rate and 100% employability for graduates. Last year, Cognizant

Foundation helped set up smart classrooms and computer and science

laboratories that cater to underprivileged students in rural areas.

We remain responsible stewards of the environment. Since 2013, we have

powered several major facilities in India with renewable energy; over 10% of our

global energy consumption now comes from wind and biomass. Our Go Green

energy program has reduced per capita carbon emissions 43% versus the

2008 baseline. Employee volunteers, known as Green Brigadiers, participated

in over 100 environmental projects — planting trees, cleaning up waterways, and

tracking flora and fauna in protected forests using digital technologies.

MAKING A DIFFERENCE

11

These are exciting times for our industry. The pace of change and innovation is

breathtaking. Over the next decade, organizations around the world will race to

deploy new technologies, decode digital opportunities and recode business success.

We are proud that Cognizant’s commitment to excellence in both client service

and financial performance continues to be acclaimed by independent sources.

The company is ranked #308 among the “Fortune 500” (up 44 places from 2013),

and has appeared on Fortune’s “World’s Most Admired” list for seven consecutive

years. We also have been cited by independent authorities for leadership in such

areas as business intelligence (Forrester Research) and business analytics for

business process services (IDC MarketScape).

With our ability to bring together a range of integrated solutions, deep domain

expertise, a global delivery ecosystem, best-in-class talent, and a culture for

challenging the status quo, Cognizant occupies a uniquely valuable position in

the business and technology services marketplace. We are confident that these

strengths will lead to new opportunities to partner with clients, while providing solid

performance for stockholders, a rewarding environment for our team members, and

fruitful engagement in our communities.

Sincerely,

Francisco D’Souza

Chief Executive Officer

RECOGNIZING RESULTS

12

As entire industries are disrupted by digital, businesses must grow and operate

efficiently, and with unprecedented speed and agility to anticipate and adapt to

technological change and meet, if not foresee, customer demand. Increasingly,

this means creating an IT infrastructure layer that enables and drives business

change and supports new digital capabilities, allowing the organization to be

more flexible, resilient, automated, organized and innovative. An infrastructure

that accelerates business by delivering rich and meaningful experiences to our

customers’ customers is a top- and bottom-line priority for many of our clients.

Cognizant Infrastructure Services (CIS) allows clients to address this priority by

helping them simplify technological complexity and operate more predictably

and progressively. The business unit leverages Cognizant’s industry experience

and expands traditional IT infrastructure management with expertise in business

availability, productivity, connectivity, cloud, and integrated value management

services, as well as enhanced service integration to address ongoing business and

market change.

CIS clients are global, and span multiple industries. Several newer clients,

including Loblaw (see page 20), are employing CIS – along with services provided

by other Cognizant business units, such as Cognizant Business Consulting and

Cognizant Business Process Services – in programs that deliver end-to-end

business-IT improvements, helping them optimize their investment with us.

With world-class technology, key partnerships and a broad global and local

delivery system, CIS helps ensure that clients adapt swiftly, learn collaboratively,

change with less friction, and rapidly capitalize on emerging business and

market opportunities.

COGNIZANT INFRASTRUCTURE SERVICES

INFRASTRUCTURE THAT ACCELERATES BUSINESS

ADVANCING DIGITAL BUSINESS

13

As business becomes more digitally intensive, organizations must innovate quickly

and effectively to keep pace with competitors and remain relevant to customers.

Cognizant Technology Labs provides a go-to resource for clients seeking practical

and proven approaches to digital business transformation. Cognizant Technology

Labs – our research, technology consulting and incubation unit – is committed to

understanding emerging technologies and developing proofs of concept for their

deployment under real-world conditions. To help clients address their specific

business needs, Cognizant Technology Labs also develops solution accelerators

based on resulting technology breakthroughs.

Cognizant Technology Labs’ Technology Advisory Services facilitates business

transformation by helping clients plan and work through the complexities of their

enterprise IT architecture roadmap. Cognizant Technology Labs’ technology

incubation and co-innovation services assist our business units in establishing

centers of excellence within their own ecosystems, co-investing in resources to

develop new platforms and solutions, and helping their clients adopt emerging

technologies across industries. Cognizant Technology Labs also provides clients

with a catalog of solution assets and platforms that act as building blocks to

accelerate and deploy innovative solutions for specific business needs.

At the heart of Cognizant Technology Labs’ offerings is a world-class lab

infrastructure incorporating software engineering; user-centric design;

cognitive and hyperscale computing; connected ecosystems; data insights, and

IT infrastructure and security. Our R&D professionals work with clients’ chief

technology officers to nurture and evaluate new technologies and discover their

potential for reaping business advantage. From the tried and true (i.e., making

applications more robust and resilient) to exploring the art of the possible

(machine learning, green IT, unified communications and artificial intelligence),

Cognizant Technology Labs has emerged as a key differentiator for clients seeking

to lead in today’s new digital business age.

COGNIZANT TECHNOLOGY LABS

FROM TECHNOLOGY VISION TO BUSINESS VALUE

14

Cognizant Digital Works™ is our multi-disciplinary practice charged with helping

clients manage ongoing innovation as they become digital businesses. The

group integrates existing Cognizant competencies, including thought leadership

from the Cognizant Center for the Future of Work; the advanced technological

capabilities of Cognizant’s Emerging Business Accelerator ventures; the resources

and expertise of Cognizant’s vertical and horizontal business units, and strategy-

setting from Cognizant Business Consulting.

C-suite executives, primarily CIOs, but also CMOs and CTOs, need both strategic

consulting and access to functional expertise to quickly assess their needs,

catalyze solutions and establish business-critical digital capabilities. Cognizant

Digital Works is designed to help clients integrate their digital strategy with

industry-specific solutions and services.

Cognizant Digital Works encompasses a broad range of technology services and

solutions, as well as strategy, design and data science capabilities, to help clients

convert physical value chains into digital value chains that connect customers,

organizations, processes and devices. The practice also applies “design thinking”

to create enhanced and carefully curated user experiences that address industry-

and client-specific needs. Foundational technologies, including the SMAC Stack

(social, mobile, analytics and cloud), instrumentation of Internet of Things (IoT)

devices, as well as enterprise architecture and security, are also key capabilities

in the Digital Works equation. To help clients take advantage of emerging digital

business opportunities, the practice’s Collaboratory provides a space where they

can collaborate with Cognizant designers, strategists, technologists, and partners

to visualize, prototype and plan new digital initiatives.

COGNIZANT DIGITAL WORKS

A NEW PARADIGM FOR VALUE IN A DIGITAL WORLD

ADVANCING DIGITAL BUSINESS

15

The new era of digital business is accelerating due to multiple factors. The

continued maturation of social, mobile, analytics and cloud technologies is

creating new expectations for how we all engage with companies and each other.

Massive amounts of data are being produced by sensors embedded in products,

devices and machines. Companies, brands, people, products and machines are

now connected digitally in almost every time zone and in virtually every place.

We now live in a world where every noun – every consumer, product, device and

brand – is enveloped by what we call a Code Halo™ of data. This data is becoming

more valuable than the physical element it surrounds. At Cognizant, we have

been pioneers in identifying the existence of Code Halos and deciphering their

importance in digital business.

In 2014, our Center for the Future of Work literally “wrote the book” on the

subject, Code Halos: How the Digital Lives of People, Things and Organizations

are Changing the Rules of Business. The book reveals how organizations can

catalyze business with Code Halo thinking. A companion iPad app further

illuminates the Crossroads Model, a five-step path to success, and explores how

companies can make meaning and achieve market prosperity by embedding Code

Halo principles into strategic planning and execution.

We are extremely pleased with the positive reaction our book has received from

business and technology leaders. The Code Halo program has garnered multiple

honors for content and design, including a USA Best Book Award for top general

business book in 2014, two “Stevies” and a Hermes Creative Award, among others.

We’re proud of our role in helping business and technology decision makers

better understand that deriving business meaning from Code Halos is essential to

unlocking value in this new digital age.

Code Halo™ is a trademark of Cognizant Technology Solutions.

CODE HALOS

DECODING BUSINESS MEANING

16

17

As clients push to become more nimble, efficient and innovative, they

increasingly need a partner that can bring together diverse capabilities to create

integrated and complete business-technology solutions. Cognizant is proficient

at creating and executing these “multi-tower” engagements, which may combine

the efforts of Cognizant Business Consulting, Cognizant Business Process

Services, Cognizant Infrastructure Services and other business units.

Such a multi-tower engagement was entered into in late 2014 with Health Net,

a managed care company that provides health benefits to approximately six

million individuals across the U.S. Under the agreement, Health Net, a long-

time client, will work with Cognizant to strengthen its technology platform,

enhance the delivery of a high level of service to members and providers, enable

innovation in product and services development, and allow for more efficient use

of capital. The deal, which is subject to regulatory approval and initially valued at

approximately $2.8 billion over seven years, is the largest signed in our history.

The holistic solution is expected to provide Health Net with services in areas

such as claims management, membership and benefits configuration, the

customer contact center, information technology, quality assurance, appeals

and grievance support services, and non-clinical medical management functions.

Significantly, the agreement’s outcomes-based pricing model will provide

Health Net with specific, measurable results that will help reduce administrative

costs and add new business capabilities that support future growth. For example,

Cognizant is tasked with meeting targets for maintaining or improving the

quality, effectiveness and efficiency of many of Health Net’s operating metrics,

including claims processing and routing times, customer service response times,

and contact center satisfaction.

Under the agreement, Cognizant must meet all regulatory compliance

requirements, which will be overseen by Health Net’s dedicated governance

and oversight committee.

HEALTH NET

A MULTI-TOWER ENGAGEMENT WITH HOLISTIC BENEFITS

CLIENT SUCCESS

18

Nissan, the Japanese multinational automobile

manufacturer, wanted to introduce a North American

mobile application for its premium brand, Infiniti, with

functionality that would satisfy the high standards of the

luxury consumer. The vision: give Infiniti owners a robust

digital experience by enabling mobile access to Infiniti

Connection to remotely control and monitor their cars,

have access to the Infiniti Owner Portal, and support

subscriptions to Infiniti Connection trial products.

Infiniti partnered with Cognizant to provide its customers

with mobile access to a wide range of connected car

services, such as roadside assistance; stolen vehicle

reporting; remote door lock/unlock; destination

assistance; speed alerts, valet alert, and Infiniti Personal

Assistant. Infiniti customers can now access these

through a jointly ideated, Cognizant-developed mobile

app that is compatible across multiple technology

platforms and devices, and can be easily configured to

support new versions of operating systems and mobile

devices as they emerge.

The Cognizant team’s efforts set Infiniti on the road to

many important benefits. The application suite enables

more proactive and more frequent interactions with a

broader spectrum of customers, along with the ability to

serve them in real time, and delight them with connected

services. It also helps the company enhance brand

loyalty, increase customer retention, and expand its

customer base. Furthermore, Infiniti has an opportunity

to drive revenue by offering value-added services.

UBS AG, a global financial services company

headquartered in Switzerland, provides investment

banking, asset management and wealth management

services to private, corporate and institutional clients

worldwide, as well as retail banking services to its

customers in Switzerland.

As part of a financial awareness initiative to better

inform and educate its clients, UBS devised a digital

strategy involving interactive gaming apps that blend

financial information and entertainment. The company's

award-winning edutainment gaming app, “Quiz and Fly,”

challenges gamers to “fly” an aircraft from one city to

another while answering questions about various topics.

The skills-based action and knowledge quiz runs on a wide

variety of smartphones and tablets. Gamers can collect

points based on miles traveled, while competing with

others and sharing their achievements via social media.

Before introducing "Quiz and Fly" to its customers,

UBS wanted to securely test the app across a variety of

devices. Cognizant’s Crowd-on-Cloud offering was the

perfect solution. A crowd of seasoned testers in different

locations represented a 360° view of the intended

audience.

Their job was to access the gaming app and report

observations related to performance, functionality,

security, content and UI parameters. The Crowd-on-Cloud

model helped UBS boost the app’s performance with a

quick turnaround time, at minimal cost. Impressed with

the speed and agility of this model, UBS IT management

has recommended all future digital launches undergo a

similar level of crowd scrutiny.

NISSAN NORTH AMERICA

MOBILE APP FOR THE CONNECTED CAR

UBS AG

CROWD TESTING A WINNING FINANCIAL EDUCATION GAMING APP

CLIENT SUCCESS

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British Gas Business provides some 500,000 business

customers in the UK with a range of energy solutions,

from maintenance to renewable energy. It is part of

Centrica, Britain’s largest utility company. When British

Gas Business wanted to transform its business by

enhancing the digital experience it delivers to customers

and reduce costs, it partnered with Cognizant.

The goal: unravel complex legacy billing systems,

empower customers and business units to connect

online, and implement a new data warehousing platform,

among other initiatives. The collaborative project

between British Gas Business and Cognizant involved

a phased delivery of best-in-class SAP IS-Utilities and

SAP CRM software to support streamlined customer

processes. It required Cognizant to redesign critical

customer journeys in areas such as billing, customer

service and reporting.

The outcome has been transformational for British Gas

Business. The upgraded SAP platform is delivering a

richer customer experience, including smart mobile

apps for iOS and Android platforms, along with improved

billing accuracy, greater customer satisfaction and

lower operating costs.

Loblaw Companies Limited is Canada’s food and pharmacy

leader and the nation’s largest retailer, with over one

billion transactions performed annually in the company’s

stores. Loblaw is also the majority unitholder of Choice

Properties Real Estate Investment Trust.

Loblaw’s goods and services include grocery and

pharmacy items, health and beauty aids, apparel, general

merchandise, banking, and wireless mobile products.

With more than 2,300 corporate, franchised and

associate-owned locations, Loblaw employs approximately

192,000 full- and part-time employees, making it one of

Canada’s largest private-sector employers.

As part of a multi-year strategic IT partnership, Cognizant

is helping Loblaw transition to a digital, standards-based

IT environment encompassing Web, cloud and mobile

technologies, as well as anytime/anywhere computing

platforms for both customers and employees.

Cognizant’s end-to-end responsibility has allowed

Loblaw to achieve its objective of simplifying its

infrastructure, implementing progressive solutions and

running predictable operations that meet best-in-class

benchmarks. All while ensuring high availability of the

systems that are critical to Loblaw’s business processes,

with data flowing freely throughout its extended

enterprise – from retail sites to the corporate office.

Loblaw’s digital transformation has enabled the company to

evolve into a multi-format, omni-channel business. Moreover,

working with Cognizant, Loblaw has generated operational

efficiencies via “shift-left” and “deep automation” initiatives,

in addition to dramatically improving the resilience of its

core systems and reducing unplanned downtime. As a

result, Loblaw is more strongly positioned to deliver on its

corporate purpose: “Live Life Well.”

BRITISH GAS BUSINESS

BRINGING NEW ENERGY TO THE CUSTOMER EXPERIENCE

LOBLAW COMPANIES LTD.

ELASTIC DIGITAL INFRASTRUCTURE FUELS GROWTH & PRODUCTIVITY GAINS

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DIRECTORS

John E. Klein (1) (2) (3) Chairman of the Board Cognizant

President Chief Executive Officer Polarex, Inc.

Lakshmi Narayanan Vice Chairman Cognizant

Maureen Breakiron-Evans (2) (3) Former Chief Financial Officer Towers Perrin

Francisco D’Souza Chief Executive Officer Cognizant

John N. Fox, Jr. (1) (3) Former Vice Chairman Deloitte & Touche LLP

Leo S. Mackay, Jr. (2) Vice President Lockheed Martin Corporation

Michael Patsalos-Fox (1) (3) Chief Executive Officer Stroz Friedberg

Robert E. Weissman (1) (3)

Chairman Shelburne Partners

Thomas M. Wendel (2) (3) Former Chief Executive Officer Bridge Information Systems

BOARD COMMITTEES

1 Compensation 2 Audit 3 Nominating and Corporate Governance

EXECUTIVE OFFICERS

Francisco D’Souza Chief Executive Officer

Gordon J. Coburn President

Malcolm Frank Executive Vice President, Strategy and Marketing

Karen McLoughlin Chief Financial Officer

Rajeev Mehta Chief Executive Officer IT Services

Steven Schwartz Executive Vice President Chief Legal and Corporate Affairs Officer

Chandra Sekaran Executive Vice Chairman Cognizant India

Sridhar Thiruvengadam Chief Operating Officer

EXECUTIVE OFFICES

Glenpointe Centre West 500 Frank W. Burr Blvd. Teaneck, NJ 07666 Phone: 201.801.0233

FORM 10-K

A copy of the Company’s Form 10-K is available without charge upon request by contacting Investor Relations at the address or phone number listed.

COMMON STOCK INFORMATION

The Company’s Class A common stock (CTSH) is listed on the NASDAQ Global Select Market.

ANNUAL MEETING

The Company’s annual meeting of stockholders will be held at 9:30 am on Tuesday, June 2, 2015 at the Company’s headquarters:

Glenpointe Centre West 500 Frank W. Burr Blvd. Teaneck, NJ 07666

LEGAL COUNSEL

Latham & Watkins LLP 885 Third Avenue New York, NY 10022-4834

INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

PricewaterhouseCoopers LLP 300 Madison Avenue New York, NY 10017

TRANSFER AGENT

American Stock Transfer & Trust Company, LLC 6201 15th Avenue Brooklyn, NY 11219

INTERNET

Additional company information is available on the World Wide Web: www.cognizant.com

INVESTOR RELATIONS

Requests for financial information should be sent to:

David Nelson Cognizant Technology Solutions Glenpointe Centre West 500 Frank W. Burr Blvd. Teaneck, NJ 07666 Phone: 201.801.0233

CORPORATE INFORMATION

This Annual Report contains “forward-looking statements” within the meaning of the U.S. Private Securities Litigation Reform Act of 1995, including statements regarding the Company’s expectations for growth in 2015. Forward-looking statements are based on our current expectations and assumptions regarding our business, the economy and other future conditions. Although we believe that the expectations reflected in the forward-looking statements contained in this Annual Report are reasonable, we cannot guarantee future results. These statements involve known and unknown risks, uncertainties and other important factors that may cause our actual results, performance or achievements to be materially different from those expressed or implied by the forward-looking statements. For further information about the important factors that could cause actual results to differ materially from those in the forward-looking statements, please see the section entitled “Risk Factors” in Item 1A of Part I of our Annual Report on Form 10-K, which is included in this Annual Report. You should evaluate all forward-looking statements made in this Annual Report in the context of these risks and uncertainties.

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World Headquarters 500 Frank W. Burr Blvd. Teaneck, NJ 07666 USAPhone: +1 201 801 0233 Toll Free: +1 888 937 3277 www.cognizant.com