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SERVICE LEVEL AGREEMENT (SLA)
Network Availability 100%
Packet Delivery > 99.9%
Network LatencyIntra North America < 45 msIntra Europe < 35 msTransatlan�c < 85 msTranspacific < 140 ms
Installa�on Guarantee 17 business days or less
Network Opera�ons & Customer Support Centers
Washington, DC • Herndon, VAFrankfurt - Germany • Madrid - Spain • Paris - France
24/7 customer support and online account management.Our average answer �me for support calls is less than 30 seconds.
Global Peer ExchangeThis worldwide connec�vity pla�orm enables the exchange of Internet traffic, much like a tradi�onal IXP (Internet Exchange Point). However, GPE is available globally, has no fixed port costs, no distance-based fees, and offers resilient end-to-end connec�vity for all kinds of Internet traffic (web, video, corporate VPN).
Connect LocallyObtain a Global Peer Connect port in the Cogent-Lit Data Center most conveniently located for your traffic. Delivery is available in any Cogent Lit Data Center - 54 Cogent Data Centers and over 1332 Carrier Neutral Data Centers - across 215 markets and 50 countries worldwide.
Peer GloballyOnce your Global Peer Connect port is provisioned, connect with any other GPE par�cipant - anywhere in the world, and begin exchanging traffic in as li�le as one business day. The GPE portal at globalpeerexchange.com allows you to track and accept connec�on requests, manage your connec�ons and monitor your Global Peer Connect ports, all through a simple, streamlined interface.
Global Peer Exchange Worldwide connec�vity pla�orm
Find and connect with other GPE par�cipants
Protocol agnos�c (IPv4, IPv6, or both)
Online, automated setup for peering connec�ons
GPE connec�ons enabled within one business day
Global Peer Connect InterfaceYour on-ramp to the Global Peer Exchange
10GE ports, 95% burstable
LAG and Aggregate burst billing available
No term or bandwidth commitment
Delivered in any Cogent-Lit Data Center (>1386 globally)
The Cogent AdvantageExclusively from Cogent, Global Peer Connect is the only way to connect to Global Peer Exchange (GPE). Whether you are a content provider, a carrier / ISP, or even a large Corpora�on opera�ng its own network with an Autonomous System Number (ASN) Global Peer Exchange enables you to easily exchange Internet traffic with any other network, worldwide, at marginal cost and with total flexibility. Through the GPE portal, you can find and connect with other GPE par�cipants, as well as manage your Global Peer Connect ports. Most GPE connec�ons are enabled within one business day. Our service is backed by local customer support centers and an industry leading Service Level Agreement.
Enterprises Applica�on & Content Providers
Carriers & Service Providers
Cogent Global Peer Connect
Tokyo
Hong Kong
Singapore
Sydney
To Marseille
ToMarseille
Seoul
Taipei
Perth
Auckland
Vigo
Porto
Lisbon
Bologna
Barcelona
Poitiers
Grenoble
Lyon
Rennes
Madrid
Berlin
Nantes
BilbaoToulouse
Valencia
San Sebastian
Nice
Rouen
Lille
Dresden
Munich
Oslo
Bremen
Dortmund
Caen
Helsinki
Padua/Venice
Florence
Stockholm
Hamburg
Prague
Budapest
Bordeaux
Paris
Tours
StrasbourgStuttgart
Zurich
Nuremberg
Arezzo
Dublin Manchester
Copenhagen
Malmo
CologneDusseldorf
Brussels
Glasgow
Slough
Bratislava
Kiev
Sofia
Milan
Vienna
Ljubljana
Zagreb
Amsterdam
Edinburgh
Genoa
TimisoaraGeneva
BernBaselDijon
Tallinn
Essen
Rome
Montpellier
Marseille Sophia
Frankfurt
London
CambridgeRotterdam
Antwerp
Brno
Krakow
Warsaw
Gijon
LuxembourgMainz
Constanta
Odessa
Kharkiv
Leeds
Malaga
Thessaloniki
Belgrade
Udine
Poznan
Skopje
Athens
Enschede
Liverpool/Southport
Mannheim
Chisinau
Vilnius
Istanbul
Belfast
Riga
Tirana
Podgorica
Katowice
Kolding
DrobetaVarna
Ghent
Turin
Kapitan Andreevo
Reims
Sevilla Granada
Bucharest
Johannesburg
To London
To Johannesburg (East)
Lond
on -
Joha
nnes
burg
(Wes
t rou
te)
To Hong Kong
To Singapore
Houston
Albuquerque
Jackson
Charlotte
Los Angeles
Pittsburgh
McAllen
Toronto
Salt Lake City
Stamford
Providence
ChicagoToledo
Indianapolis
Tulsa
DaytonSouthBend
Columbus
Worcester
El Paso
Milwaukee
Birmingham
San FranciscoOakland
Cincinnati
Atlanta
Washington
Boston
New York
Dallas
Miami
TampaOrlando
Kansas City
Denver
San Diego
Santa Clara
Seattle
Philadelphia
Portland
St. Louis
Montreal
Phoenix
Buffalo
Baltimore
Cleveland
Jacksonville
San Antonio
Albany
Austin
Laredo
Monterrey
Guadalajara
Mexico City
Queretaro
Boise
Colorado Springs
Fort Worth
Oklahoma City Memphis
New Orleans
Hamilton
Louisville
Greensboro
Raleigh
Vancouver
Nashville
Richmond
West Palm BeachBoca Raton
Ottawa
Fort Lauderdale
Wilmington
São Paulo
Sacramento
Las Vegas
Orange County
Omaha Des Moines
Minneapolis
Detroit
Herndon
Syracuse
Newark
White Plains
Rio de Janeiro
Bogota
GrandRapids
Santiago
Buenos Aires
Honolulu
Baranquilla
Fortaleza
Tucson
Ann Arbor
On-Net and Off-Net Market
On-Net and Off-Net Marketwith Cogent Data Center(s)
Network Route
Route Under Construction
1-877-875-4432www.cogentco.com
Corporate Headquarters2450 N Street NW
Washington, DC 20037
About CogentCogent Communica�ons Holdings, Inc. (NASDAQ: CCOI) is a mul�na�onal, Tier 1 facili�es-based ISP, consistently ranked as one of the top five networks in the world. Cogent specializes in providing businesses with high speed Internet access, Ethernet transport and coloca�on services. Cogent built one of the largest and highest capacity IP networks in existence. This network enables Cogent to offer large bandwidth connec�ons at highly compe��ve prices.
Service Loca�ons and ProductsCogent offers a wide variety of service loca�ons, including over 1309 carrier neutral data centers and 54 Cogent Data Centers around the world. Cogent also connects the largest and most pres�gious office buildings in North America.
Across our global network, we offer a simple product set, allowing us to specialize in providing you bandwidth.
COGENT FACTS• 2020 Best in Class - NA Business Connec�vity Providers (Atlantic-ACM)
• 2020 Best in Class - US and Global Wholesale Providers (Atlantic-ACM)
• 2020 U.S. Carrier Ethernet Services Challenge Tier (Vertical Systems)
• Mid-Year 2020 U.S. Carrier Ethernet Services Challenge Tier and Global Provider Ethernet Services Challenge Tier (Vertical Systems)
• 2019 U.S. Fiber Lit Buildings Challenge Tier (Vertical Systems)
• 2019 U.S. Carrier Ethernet Services Compe��ve Providers (Vertical Systems)
Did you know?• The Cogent network is directly connected to more than 80% of US broadband eyeballs (LRG)• Cogent is the only commercial ISP to operate one of the 13 DNS root servers of the Internet (C.ROOT)• 50% of the top web proper�es in the US & Europe are Cogent customers (comScore)• More than 400 Universi�es & Research Ins�tu�ons rely on our bandwidth
UNITED STATES OFFICE LOCATIONSToronto, ON - CanadaMontreal, QC - CanadaMississauga, ON - CanadaAmsterdam - The NetherlandsFrankfurt - GermanyKiev - Ukraine
INTERNATIONAL OFFICE LOCATIONSLondon - United KingdomLuxembourgMadrid - SpainParis - FranceStockholm - SwedenSingapore
Atlanta, GABoca Raton, FLBoston, MACharlo�e, NCChicago, ILColumbus, OHDallas, TXDenver, CO
Herndon, VAHouston, TXLa Mirada, CALos Angeles, CAMiami, FLMinneapolis, MNNew Orleans, LANew York, NY
Oakland, CAPasadena, CAPhiladelphia, PAPhoenix, AZSan Diego, CASan Francisco, CASanta Clara, CASea�le, WA
Sterling, VATroy, MIVienna, VAWaltham, MAWashington, DC
EthernetServices
IP Transit
U�lityCompu�ngColoca�on
Call today for informa�on on any
Cogent product.
