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LEAD NURTURING & SOCIAL MEDIA FOR B2B ENTERPRISE MARKETING Anol Bhattacharya GETIT COMMS www.getitcomms.com

Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

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Digital Marketing, Lead Nurturing and Social Media for B2B Enterprises

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Page 1: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

LEAD NURTURING & SOCIAL MEDIA FOR B2B ENTERPRISE MARKETING

Anol Bhattacharya

GETIT COMMS www.getitcomms.com  

Page 2: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

CONTENT MARKETING SOCIAL MEDIA LEAD NURTURING

Page 3: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

GETIT COMMS www.getitcomms.com  

MARKETING SOLUTIONS FOR HI-TECH & TELCO COMPANIES

Page 4: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

www.B2Bento.com

Page 5: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

CONTENT MARKETING SOCIAL MEDIA LEAD NURTURING

Page 6: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

LEAD NURTURING

Page 7: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

25% 25%

50%

Page 8: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

NURTURING PROSPECT'S JOURNEY THROUGH THE EXTENDED PIPELINE

Page 9: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

SALES-LAND MARKETING-VILLE

Page 10: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

UNQUALIFIED LEADS = WASTE OF SALES PRODUCTIVITY

Page 11: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

NOT DOWNLOADED

OPEN

NOT OPENED

EMAIL

WEB MEETING

WEB MEETING

TELE-CALL

DOWNLOADED

Page 12: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

LEAD SCORING

+10

+5

+15

+5

inactive

-10

+20

+25

TOTAL POINTS

THRESHOLD

SALES FUNNEL

Page 13: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

TOOLS ARE EASY - STRATEGIC FRAMEWORK AND CHANGE IN CULTURE IS TOUGH

Page 14: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

SOCIAL MEDIA

Page 15: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

MARKETERS

SOCIAL MEDIA BANDWAGON

Page 16: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

I CAN HAS FANS?

BLAH BLAH BLAH…

SOCIAL MEDIA DOUCHE-BAG EXPERT!

Page 17: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

Cha-Ching!

Page 18: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

FEW MONTHS LATER…

Page 19: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

3 FOLLOWERS

DAD MOM NEIGHBOR’S DOG

Page 20: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

WHERE IS LOVE?

Page 21: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

ESTABLISH YOUR GOALS The ‘why’ of social media

•  Brand Awareness? •  Lead Generation? •  Lead Nurturing? •  Customer Service?

Page 22: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

WHERE ARE YOUR PROSPECTS?

OUTBOUND ANALYSIS

Page 23: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

WHERE ARE YOUR PROSPECTS?

INBOUND ANALYSIS

Page 24: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

MAP INFLUENCES •  Who are talking about your product(s)? •  Who are talking about your product category? •  What your competitors doing? •  Who are talking about your competitors?

Page 25: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

SET UP ENGAGEMENT FRAMEWORK

•  Response workflow •  Escalation process

Page 26: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

CONTENT

Page 27: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B
Page 28: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

CONTENT FOR LEAD NURTURING

Page 29: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

CONTENT MAPPED WITH BUYERS PERSONA

TECHNICAL DECISION MAKER

ECONOMIC DECISION MAKER

INFLUENCER

END USER

Page 30: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

CONTENT MARKETING SOCIAL MEDIA LEAD NURTURING

Page 31: Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

Anol Bhattacharya

GETIT COMMS www.getitcomms.com  

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