Citizens Charter New

7/28/2019 Citizens Charter New

1/56

Republic of the Philippines

PROVINCE OF LANAO DEL NORTE

Municipality ofBacolod

CITIZENSCHARTER

VISION


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To be always humble and honest in the delivery of public service to maintain a good

governance.

MISSION

Committed to serve the public with utmost integrity, loyalty and efficiency.

PERFORMANCE PLEDGE

We, officials and employees of the Local Government Unit-Bacolod Lanao del Norte,

promised to report promptly to our offices from Mondays to Fridays.

Answer/assist immediately to your queries and needs through our information desk;

Adopt necessary measures to improve quality service.

Observe strict compliance with the service standards, through a written explanation

for any delays failure in all our frontline services.

These we PLEDGE, because YOU ARE OUR PRIORITY.

FEED BACK AND REDRESS MECHANISMS:

To ensure quality service, please inform us by doing the following:

Fill-out our Feed Back Form available in the Information Desk and put in the DROP

BOX right in front of the Information Desk.

Or call us at our Landline No. 227-2001 Or talk to our OFFICER OF THE DAY ANYTIME

If ever you are not satisfied with our service, you will be immediately attended by our

OFFICER OF THE DAY at the Public Assistance and Complaint Desk.

THANK YOU for the continuous support for making us effective Public Servants

OFFICE OF THE MUNICIPAL MAYOR


3/56

Bacolod, Lanao del Norte

Issuance of Business Permits

Schedule of Availability of Service: Monday-Friday 8:00-5:00 p.m.

DURATION: 15 minutes

WHO MAY AVAIL OF THE SERVICE: All Business Establishments

WHAR ARE THE REQUIREMENTS:1. Purok Clearance

2. Barangay Clearance

3. Approved assessment of Fees duly signed on the

Recommending approval at the back with O.R. of payment of fees

4. Police Clearance

5. Residence Certificate

6. Sanitary Permit

7. Fire Safety Certification

8. SSS Clearance

9. PhilHealth Clearance

HOW TO AVAIL OF THE SERVICE

Step Application/Client Activity

Duration of

Activity Person in Charge Fees Form

1

Present all the

documents

required for

issuance of Bus.

Permit to issuing In

Charge

Check and verify

all the

documents, if

complete

including O.R.

for payments as

assessed by the

MTO

2 mins. Private Secretary

Issuing In Charge

2

Wait for the

issuance of the

Business Permits

Issue BP 5 mins. Private Secretary

Issuing In Charge

Business

Permit

3

Wait for the Bus.

Permit to beapproved and

signed by the LCE.

Present the Bus.

Permit to theLCE for approval

and signature.

2 mins. Private SecretaryIssuing In Charge

- BusinessPermit

4

Wait for the

approved Bus.

Permit to be

recorded in the

logbook and be

sealed.

Record the

approved BP on

the logbook and

seal.


Issuing In Charge

- Logbook/

Dry Seal

5

Sign the logbook

upon the release of

the approved BP.

Have the

client/applicant

sign on the

logbook and

release the BP.

1 min.

Private Secretary

Issuing In Charge -

Approved

BP and

Logbook

END OF TRANSACTION




4/56

Issuance ofMayors Certification


DURATION: 6 minutes

WHO MAY AVAIL OF THE SERVICE: Residents in the municipality

WHAR ARE THE REQUIREMENTS:

1. Purok Clearance2. Barangay Clearance

3. Residence Certificate

4. Police Clearance



Duration

of

Activity

Person in Charge Fees Form

1

Inquire on the

requirements of

Mayors

Certification

Inform the client

on the

requirements of

Mayors

Certification.

2 mins. Administrative

Assistant II

2

Present all therequired

documents for

issuance of

Mayors

Certification

including O.R.

Receive, check,

verify all the

requirements if

complete

1 min.

Administrative

Assistant II

3

Wait for the

issuance and

release of Mayors

Certification

Issue mayors

Certification and

present it to the

LCE for

signature.

2 mins.

Administrative

Assistant II

Mayors

Certification

4

Receive the issued

MayorsCertification duly

signed and sealed.

Release the

MayorsCertification 1 min. AdministrativeAssistant II

Mayors

Certification(signed and

sealed)

END OF TRANSACTION

OFFICE OF THE MUNICIPAL MAYORBacolod, Lanao del Norte


5/56

Issuance of Electrical Permits


WHO MAY AVAIL OF THE SERVICE: Electrical Connection Applicants



3. O.R.

4. Electrical Sketch Plan

5. Fire Safety Certification

6. Building Permit

7. Zoning Permit



Duration

of

Activity

Person in

Charge

Fees Form

1

Present all the

documents toissuing officer

Receive, check

and verify all

the requireddocuments for

issuance of

electrical permit

1 min. AdministrativeAssistant II

2

Receive any further

instructions as to

how and when the

client receive the

electrical permit, if

requirements are

complete

Tell/inform the

client on how

he/she receive

the electrical

permit issued

2 mins.

Administrative

Assistant II

3

Leave the office

and wait for the

electricalmunicipal

inspector to

conduct inspection

of the building

being applied for

electrical

connection.

Issued electrical

permit and

present it forapproval and

signing by the

LCE.


Assistant II

Electrical Permit

4

Receive the issued

electrical permit

from the electrical

Mun. Inspector

with duly approved

inspection report.

Release the

approved

electrical permit

to the electrical

municipal

inspector with

inspection

report form for

inspection of

the building.

1 min.

Mayors Staff

and Mun.

Electrical

Inspector

Approved

Electrical

Permit/Inspection

Report Form

END OF TRANSACTION

OFFICE OF THE MUNICIPAL MAYORBacolod, Lanao del Norte


6/56

Issuance ofMORORIZED TRICYCLE OPERATORS PERMIT (MTOP)





3. Police Clearance

4. Physical Examination Certification



Duration of


1

Present all the

requirements to the

issuing in charge

for issuance of

MTOP

Receive, check

and verify the

documents if

complete,

including O.R. of

payments

1 min. Private Secretary

Issuing In Charge

2

Provide other data

necessary for the

issuance of MTOP.

Ask the client thenecessary

information/data

for the issuance

of MTOP.

2 mins.

Private Secretary

Issuing In Charge

3

Wait for the

issuance and

release of MTOP

Issue MTOP and

present it to the

LCE for approval

and signing.


Issuing In Charge

MTOP

4

Sign the logbook

and receive the

MTOP approved

and sealed.

Record the

approved MTOP

in the logbook

and seal and

release it to theclient after

signing the

logbook.


Issuing In Charge

Approved

MTOP and

Logbook

END OF TRANSACTION



7/56


Issuance of Permit to Harvest



WHAR ARE THE REQUIREMENTS:1. Purok Clearance

2. O.R.



Duration of


1

Present the

required

documents and

O.R. for issuance

of Permit to

Harvest to the Staff

In Charge

Receive, check

and verify the

documents

presented with

Tax Dec. No. and

area

1 min. Mayors Staff

2 Wait and reply onthe additional

query on data of

the cocoland to be

harvested.

Issue and ask theclient on

additional

information

necessary for the

issuance of

Permit to harvest.

3 mins. Mayors Staff

Permit to

Harvest

3

Wait for the release

of the Permit

issued duly signed

by the LCE or

authorized

representative.

Release the first

copy of the issued

Permit to harvest

to the client.

1 min. Mayors Staff

Permit to

Harvest

4 Receive the 1st

copy of the Permit.

File the 2nd copy

of the permit 30 sec.

1st and 2nd

copy of

Permit to

Harvest

END OF TRANSACTION

OFFICE OF THE SANGGUNIANG BAYAN


8/56


Approving & Adopting the Annual and Supplemental Budget of the LGU

Schedule of Availability of Service: Wednesday 9:00 am. To 1:30 p.m.

DURATION: 6 minutes

WHO MAY AVAIL OF THE SERVICE: Municipal Budget Officer

WHAR ARE THE REQUIREMENTS:1. Proposed Annual & Supplemental Budget



Duration of

Activity Person in

Charge

Fees Form

1

Present to the SB

the proposed

Annual and

Supplemental

Budget.

Put under

Referrals of

Proposals &

Measures for the

1st reading during

the regular

session.

Depends

upon the

presentation

Secretary N/A

2

Wait for the

Approval and

Adoption of the

Ordinances.

a.) Under study

for any

amendments for

the 2nd reading.

b.) No more

comments and

remarks for 3rd &

Final reading.

1 week

Committee

Chairman

Committee

Chairman

N/A

3

Received 13 copies

of the Approval &

Adopted Annual

and Supplemental

Budget.

1. Certified True

Copy

2. Attested by

3. Approved &

Confirmed

Upon

Approval

Secretary

Presiding Officer

Mayor

N/A

Approved &

Adopted

Annual &

Supplemental

Budget

END OF TRANSACTION




9/56

Quarterly Report of the Summary of Local Legislation Enacted/Adopted by the Sangguniang Bayan

Schedule of Availability of Service: Every three months

WHO MAY AVAIL OF THE SERVICE: DILG


1. Verbal Request



Duration

of

Activity

Person in

Charge

Fees Form

1

Request the SB

Staff furnished

records of the

Quarterly

Accomplishment.

File in the matrix

the Title and

Nature of the

Legislation/Res.

Ord., movant,

date enacted,

state significanceand date

forwarded.

3 days Secretary and

Clerk

N/A Accomplishment

Report

END OF TRANSACTION

OFFICE OF THE SANGGUNIANG BAYANBacolod, Lanao del Norte


10/56

Concurring and Approval of Barangay Ordinances

Schedule of Availability of Service: Wednesday 9:00 am. To 1:30 pm.

WHO MAY AVAIL OF THE SERVICE: Barangays


1. 6 copies of Barangay Ordinances2. Attendance

3. Minutes



Duration of


1

Submit to the

Sangguniang

Bayan Office the

requirements.

Assign under

referrals of

Proposals and

Measures in the

Agenda for the

regular session.

Depends

upon the

process

Secretary N/A

2

Follow up the

approval of the

Barangay

Ordinances

a.) Return to the

Barangay Councilif there is any

correction or

amendments.

b.) If there is no

changes

scheduled for the

2nd to 3rd final

reading.

Depends

upon the

process

Committee

chairman

N/A

3

Install a Billboard

with the content of

the Ordinance

within the

Barangay for

public information.

Give the

approved

Barangay

Ordinances

1 week Secretary N/A

Concurred

&

Approved

Barangay

Ordinance

END OF TRANSACTION



Minutes of the Regular Session of the Sangguniang Bayan


11/56

Schedule of Availability of Service: Wednesday 9:00 am. To 1:00 p.m.

WHO MAY AVAIL OF THE SERVICE: Sangguniang Bayan Members


1. Agenda

2. Previous Minutes



Duration of


1 Call to Order

Called to order

the regular

session

1 min. Presiding Officer N/A

2

Follow the flows of

the Agenda

Pro Tempore will

guide the Agenda The whole

session

Pro Tempore N/A

3

Approved &

Adopted the

previous

Minutes/Finishedthe whole agenda

Record the

preceding The whole

session

Secretary

N/A

4

Read the minutes

for correction and

amendments.

Secretary print a

copies records of

the preceding to

all members.

1 week Secretary N/A Minutes

END OF TRANSACTION

OFFICE OF THE SANGGUNIANG BAYANBacolod, Lanao del Norte

Resolutions Adopted and Approved


12/56

Schedule of Availability of Service: Wednesday 9:00 am. To 1:30 pm.

WHO MAY AVAIL OF THE SERVICE: Inhabitants, LGU, Business Sector


1. Proposed measures coming from any member

2. Committee Hearing

3. 2nd

& 3rd

Final ReadingHOW TO AVAIL OF THE SERVICE


Duration of


1

Proposed measures

coming from any

member issues and

concerns from the

constitutients.

Referred to

committee

discussion for the

next regular

session or

conduct a

committee

meeting/hearing.

1 week Committee

Chairman N/A

2 Wait the process

a.) Under study

for anyamendments for

the 2nd reading

b.) No more

comments and

remarks for 3rd &

Final Reading

1 week

CommitteeChairman

Committee

Chairman

N/A

3

Received the

Approved and

Adopted

Resolutions

Furnished copies

of resolutions

signed by the

Secretary,

Presiding Officer

& Mayor.

1 week

SB Members

Secretary

Vice Mayor Mun.

Mayor

N/A

Approved

& Adopted

Resolutions

END OF TRANSACTION

OFFICE OF THE MUNICIPAL TREASURER


Issuance of Residence Certificate


13/56


WHO MAY AVAIL OF THE SERVICE: TAXPAYER

WHAR ARE THE REQUIREMENTS: FILL-UP FOR CTC



Duration of


1

Fill-up form for

data needed in the

residence

certificate

Provide form 2 mins. collector

2 Wait for the

certificate

Issue residence

certificate 2 mins. collector

40.00 M/M

35.00 F/M

15.00s

CTC

3 Pay the residence

certificate

Process payment 1 min. collector

4

Receive the

residence

certificate

For recording 1 min. collector

END OF TRANSACTION



Business Tax Assessment and Payment


14/56


WHO MAY AVAIL OF THE SERVICE: Business Taxpayer

WHAR ARE THE REQUIREMENTS: Declared Business Establishments/Assessment Form

HOW TO AVAIL OF THE SERVICE:


Duration of


1

Ask the

Assessment Form

Assess the

business

establishments 5 mins. collector

Assessment

Form

2

Wait for the

issuance of Official

Receipt for

payment

Issue Official

Receipt

2 mins. collector

3

Receive the

Official Receipt Process Payments 1 min. collector

Official

Receipt

4

Process the

Assessment Form

for Approval of the

Business.

Affix Signatures 1 day client

5

Process for final

approval of the

business

assessment form

Affix Signatures 1 min. Municipal

Treasurer

6

Receive the

approved business

assessment form

for issuance of

Business Permit

Record the

payments in the

business record

card

1 min.

Data

controller

END OF TRANSACTION



Real Property Tax Billing and Payments


15/56


WHO MAY AVAIL OF THE SERVICE: TaxPayer

WHAR ARE THE REQUIREMENTS: Tax Declaration Number/Declared Owner



Duration of


1

Ask the taxpayer of

the Tax

Declaration

Number or

Declared owner of

the property for

billing.

Scan the records

of the property

thru computer 3 mins. Data Controller

2 Wait of the tax

billing

Print out the tax

billing for

taxpayers copy

2 mins. Data Controller Tax Billing

3

Check the billing

for payments

Wait the taxpayer

for payments 1 min. collector

4 Pay the RealProperty Tax Issue an officialreceipt 2 mins. collector OfficialReceipt

5

Pay to the collector

the exact amount

of tax

Process payments 1 min. collector

6

Receive the copy

of the Official

Receipt

Record the

payments to the

Tax Carding

1 min. Data Controller

END OF TRANSACTION



TAX CLEARANCE


16/56


WHO MAY AVAIL OF THE SERVICE: Taxpayer

WHAR ARE THE REQUIREMENTS: Latest Payments of the Real Property Tax



Duration

ofActivity


1

Ask the latest

payment of the

Real Property Tax

or Scan the record

thru computer

Verify the record

of payments 2 mins. Data Controller

2

Pay to the collector

a certification fee Issue Official

Receipt

2 mins. collector 50.00

3


of the clearance

Process

clearance and

affix signature

1 min.

Data

Controller/Municipal

Treasurer

4 Receive the taxclearance Get a triplicatecopy for file 1 min. Data Controller TaxClearance

END OF TRANSACTION

OFFICE OF THE MUNICIPAL HEALTH OFFICER



17/56

GENERAL CONSULTATION


DURATION: 10 Min. and 30 secs.

WHO MAY AVAIL OF THE SERVICE: Open to everybody

WHAR ARE THE REQUIREMENTS: None

HOW TO AVAIL OF THE SERVICE: Visit our Main Health Center

Step Application/Client ActivityDuration of


1

Present your family

number and get

your family folder

Patient should get

their family

folder

30 secs. Patient

None Family

Folder

2

Give Family Folder

to the midwife

assigned in

consultation area

Gather data of

patients and

history of the

disease

5 mins. OPD midwives None

Individual

Treatment

Record

3

Bring individual

treatment record

and patient to the

doctor

Examination of

patient and

diagnose patient

2 mins. MHO/Physician/or

on duty

None

Individual

Treatment

Record

4 Dispenses

medicines, give

treatment

Give proper

instruction and

prescribed

medicines to the

patients.

2 mins. -do- None

Prescription

Pad

5

Return folder to

midwife Record in OPD

record

1 min. Midwife None

Individual

Treatment

Record

END OF TRANSACTION



POST NATAL


18/56


DURATION:

WHO MAY AVAIL OF THE SERVICE: Newly delivered mother 0-45 days


HOW TO AVAIL OF THE SERVICE: Home visit of health workers or health center visit


Duration of


1 Give records to

visiting midwife

Home visit

-check BP

-palpate the

Abdomen

-check

Discharges

-Health education

on family

planning,

breastfeeding and

immunization

-give instruction

2 mins. midwife None

Individual

Treatment

Record

2 Retrieve mothers

record

Charting of

finding at the

health center


Individual

Treatment

Record

END OF TRANSACTION



PRE-NATAL



19/56

DURATION:.

WHO MAY AVAIL OF THE SERVICE:




Duration of


1

Get Family Folder

and give to

midwife

Gather and recorddata of pregnant

mothers, get

weight, blood

pressure, height

5 mins. Midwife None

Individual

Treatment

Record

2

Give the folder and

Home Based

Maternal Record to

midwife

Palpate the

abdomen and

take note of

presenting part,

position and fetal

heart beat


Individual

Treatment

Record and

Home

Based

Maternal

Record

3 Review records

Record findings,

give health

education and

proper instruction


Individual

Treatment

Record and

Home

Based

Maternal

Record

4

Refer to Municipal

Health Officer any

abnormalities

Examination 2 mins. MHO None

Individual

Treatment

Record

END OF TRANSACTION

OFFICE OF THE MUNICIPAL HEALTH OFFICERBacolod, Lanao del Norte

NEWBORN CARE

Schedule of Availability of Service: Anytime


20/56

DURATION:

WHO MAY AVAIL OF THE SERVICE: Newly delivered babies




Duration of


1

Get the baby from

the attending

midwife

-keep dry andclean

-suction

-cord care

-measure height

and weight

-give vaccination

-Keep

comfortable

1 hour Midwife None None

2 Get Family Folder

-charting

-recording

-give growth

chart

3 mins. Midwife None None

3 Return records in

OPD

-record in OPD

chart 1 min. Midwife None None

END OF TRANSACTION



FAMILY PLANNING (IUD)



21/56

DURATION:

WHO MAY AVAIL OF THE SERVICE: Married Couple at Reproductive Age


HOW TO AVAIL OF THE SERVICE: Visit the Health Center


Duration of


1

Get family folder

and give to

midwife

-gather data

-get blood

pressure, weight

and pulse

10 mins.

Midwife and

Nurse

None

IndividualTreatment

Record and

Family

Planning

Records

2

Give individual

Treatment Record

to Family Planning

personnel

Prepare the

patient and

sterilize all things

needed

10 mins. Nurse None None

3

Place patient in

delivery table

-examined the

client and insert

IUD, give advices

and instructions

-keep patient

comfortable

10 mins. Nurse None

Family

Planning

Records

4 Return folder to

OPD

Record 2 mins. Midwife

OPD

logbook

END OF TRANSACTION



FAMILY PLANNING (DMPA)



22/56

DURATION:





Duration of


1

Get Family Folder

and give to

midwife

-gather data-get blood

pressure, weight

-physical

examination


Family

Planning

Records

2 Give Folder to

nurse

Prepare injection

and inject DMPA

10 mins. Nurse

None

Family

Planning

Records

3 Records

-give advices and

instruction

-chart

2 mins. Nurse None Family

Planning

Records

END OF TRANSACTION



FAMILY PLANNING (PILLS)


23/56


DURATION:





Duration of


1

Get family folder

and give to

midwife

-get blood

pressure, weight

and chart the data 10 mins. Midwife None

Family

Planning

Record

2

Return OPD

midwife Record 2 mins. Midwife None

OPD

logbook

END OF TRANSACTION



DELIVERIES


24/56


DURATION:

WHO MAY AVAIL OF THE SERVICE: Expectant Mother


HOW TO AVAIL OF THE SERVICE: Health center confinement


Duration of

Activity Person inCharge

Fees Form

1 Get Family Folder

-admit patient

-get blood

pressure, weight,

fetal heart beat,

presentation,

duration of labor,

discharges etc.

30 mins. Midwife 50.00

Individual

Treatment

Record and

Home

Based

Maternal

Record

2 On labor watch Unpredictable Midwife None None

3 Actual deliveryof the baby Unpredictable Midwife None None

4

Discharge of

patient & hours

after delivery

Check findings,

discharges keep

comfortable

30 mins.

Doctor

Nurse

Midwife

Individual

Treatment

Record and

Home

Based

Maternal

Record

END OF TRANSACTION


IMMUNIZATION



25/56

DURATION:

WHO MAY AVAIL OF THE SERVICE: 0-12 months old children




Duration of


1 Get your family

folder

Record complete

data of the baby,

the weight

2 mins. Midwife NoneIndividualTreatment

Record

2

Submit folder and

growth chart

Records vaccine

given, plot the

weight

2 mins. Nurse None

Individual

Treatment

Record,

growth

chart

3 Give growth chart

to vaccinator

Prepare and inject

vaccine to be

given

5 mins. Midwife None Growth

chart

4 Write growth chart

for next visit and

instructions

-BenchConference

-Advices give

-Records in OPD

record

2 mins. Midwife None None

END OF TRANSACTION



LEPROSY CONTROL PROGRAM


26/56


DURATION:

WHO MAY AVAIL OF THE SERVICE: Leprosy suspect and Leprosy Positive Patient




Duration of


1 Get Family Folder

-gather data and

record any

complaint


Individual

Treatment

Record

2

Give record to

municipal Health

Officer

Examined and

skin-slit the

affected area, get

specimen

30 mins. MHO None

Individual

Treatment

Record

3

Endorsed specimen

to laboratory for

examination

Examined

specimen if

positive give

treatment and

instruction

2 hours

1 hour

Med. Tech.

Nurse

None

Individual

Treatment

Record

(ITR)

END OF TRANSACTION



ISSUANCE OF HEALTH CERTIFICATE



27/56

DURATION:

WHO MAY AVAIL OF THE SERVICE: Food establishments operators and workers




Duration of


1 Present receipt-secure medicalfee from LGU

-give to midwife

5 mins. Midwife P 50.00 Receipt

2

Give receipt to

MHO Examined client 5 mins. MHO

Health

Certificate

3

Return record to

OPD midwife

Record on OPD

record book .

END OF TRANSACTION



ISSUANCE OF MEDICAL CERTIFICATE


28/56


DURATION:

WHO MAY AVAIL OF THE SERVICE: Anybody

WHAR ARE THE REQUIREMENTS: Police request and Medical fee



Duration of


1 Submit Request

Secure police

request and give

it to the doctor

20 mins. PNP

Police

request

2 Present receipt

Secure receipt

from LGU 5 mins. LGU/MTO P 50.00

Official

Receipt

3

Give receipt and

request to the

doctor

Examine patient 2 mins. MHO Medical

Certificate

4

Give Certificate to

OPD midwife Record 1 min. Midwife

END OF TRANSACTION



SUTURING OF WOUNDS



29/56

DURATION: 10 Min. and 30 secs.



HOW TO AVAIL OF THE SERVICE: Visit our Main Health Office


Duration of


1 Get your Family

Number

Record data ofpatients and

patients

complaints

3 mins. Midwife NoneIndividualTreatment

Record

2

Bring patients and

record to the doctor Examined patient 1 min. MHO None

Individual

Treatment

Record

3 Follow doctors

order

Prepare and

sterilized all

things needed

5 mins. Nurse None

4 Check Order

Clean the wound

and apply

anesthesia

5 mins. Nurse None None

5 Give privacy topatient, position

patient properly

Suture woundsand keep clean 5 mins. MHO/Nurse None IndividualTreatment

Record

6 Let patient feel

comfortable

Prescribed meds.

and make referral 2 mins. MHO/Nurse None

Referral

slip,

prescription

Form

END OF TRANSACTION


DRESSING OF WOUNDS



30/56

DURATION:



HOW TO AVAIL OF THE SERVICE: Visit our Main Health Center


Duration of


1 Get your Family

Number

Record and charts

pertinent findings

2 mins. midwife NoneIndividualTreatment

Record

2 Check the wound

and sutures

Dressing of

wounds


Individual

Treatment

Record

3 Return Family

Folder

Charting and

recording in OPD

record

30 secs. midwife None

Individual

Treatment

Record

END OF TRANSACTION


BACOLOD TB DOTS CENTER


31/56

AND LABORATORY

SPUTUM EXAMINATION


DURATION:


WHAR ARE THE REQUIREMENTS: Phlegm

HOW TO AVAIL OF THE SERVICE: Visit our Health Unit Laboratory


Duration of


1

Request form from

the Doctor or to

any health worker

Record the

laboratory

request

2 mins. Person in charge

Health Worker

None

Individual

Treatment

Record

2 Asked OR receipt

for non MASA

Record the

request for non

MASA

1 mins. Med. Tech.

For

MASA-

none

NONE

MASA-

with pay

Individual

Treatment

Record

3

Instruct the patient

well on how to

produce good

quality phlegm

Collect 3 sputumspecimens for

two consecutive

days.

1st day-on the

spot

2nd day-early

morning

3rd day-on the

spot

15 mins. Med. Tech None

Individual

Treatment

Record

4 Check the

specimen

Smearing,

staining, reading

the result

hour Med. Tech None

Individual

Result

5

Let patient feel

comfortable while

waiting the result

Give medicine or

make referral

1 hour Health Worker None

Prescription

Form,

referral slip

END OF TRANSACTION




AND LABORATORY


32/56

FASTING BLOOD SUGAR (FBS)


DURATION:


WHAR ARE THE REQUIREMENTS: Blood




1 Request Form from

the Doctor

Record the

laboratory request

2 mins. Med. Tech. None

Individual

Treatment

Record

2

Asked whether

Phil.Health or Non

Phil.Health OR

Receipt

Record the

Phil.Health no. or

O.R. receipt

2 mins. Med. Tech.

For

MASA-

none

NONE

MASA-

with pay

Individual

Treatment

Record

3


well on how to

produce thespecimen

Prepare all things

need, cleaning the

finger tips andstart pricking


Individual

Treatment

Record

4 NPO-Nothing per

Orem, Fasting

Record the result 2 mins. Med. Tech. None

Individual

Laboratory

result

5 Let patient feel

comfortable while

waiting.

Give the patients

result and instruct

to go to the

Doctor for

sending the result

5 mins. Med. Tech./MHO None

Individual

Laboratory

result,

prescription

Form

END OF TRANSACTION




AND LABORATORY


33/56

PREGNANCY TEST


DURATION:


WHAR ARE THE REQUIREMENTS: Urine




1 Request Form from

the Doctor

Record the

laboratory request


Individual

Treatment

Record

2

Asked whether

Phil.Health or non-

Phil.Health, O.R.

receipt

Record the

Phil.Health No.

of O.R. receipt

2 mins. Med. Tech

For

MASA-

none

NONE

MASA-

with pay

Individual

Treatment

Record

3


well on how to

produce theirspecimen

Examination of

the specimen


Individual

Treatment

Record

4 Check specimen Record the result 2 mins. Med. Tech None

Individual

Laboratory

Result

5 Let patient feel

comfortable while

waiting

Give the patients

result and instruct

to go to the

Doctor for

sending the result

5 mins.

Med. Tech

and Doctor None

Individual

Laboratory

Result,

prescription

Form

END OF TRANSACTION



BACOLOD TB DOTS CENER


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AND LABORATORY

COMPLETE BLOOD COUNT (CBC)


DURATION:





Duration of


1 Request Form the

Doctor

Record the

laboratory request


Individual

Treatment

Record

2

Asked whether

Phil.Health or non-

Phil.Health, O.R.

receipt

Record the

Phil.Health No.

of O.R. receipt

2 mins. Med. Tech

For

MASA-

none

NONE

MASA-

with pay

Individual

Treatment

Record

3


well on how toproduce their

specimen

Centrifuged the

specimenexamination of

the specimen

1 hour Med. Tech None

Individual

TreatmentRecord


Individual

Laboratory

Result

5

Let patient feel

comfortable while

waiting

Give the patients

result and instruct

to go to the

Doctor for

sending the result

5 mins.

Med. Tech

and Doctor None

Individual

Laboratory

Result,

prescription

Form

END OF TRANSACTION





35/56

AND LABORATORY

URINALYSIS EXAMINATION


DURATION:





Duration of


1 Request Form the

Doctor

Record the

laboratory request


Individual

Treatment

Record

2

Asked whether

Phil.Health or non-

Phil.Health, O.R.

receipt

Record the

Phil.Health No.

of O.R. receipt

2 mins. Med. Tech

For

MASA-

none

NONE

MASA-

with pay

Individual

Treatment

Record

3


well on how toproduce their

specimen

Centrifuged the

specimenexamination of

the specimen


Individual

TreatmentRecord


Individual

Laboratory

Result

5

Let patient feel

comfortable while

waiting

Give the patients

result and instruct

to go to the

Doctor for

sending the result

5 mins.

Med. Tech

and Doctor None

Individual

Laboratory

Result,

prescription

Form

END OF TRANSACTION




AND LABORATORY


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STOOL EXAMINATION


DURATION:.


WHAR ARE THE REQUIREMENTS: Stool, Application stick, Vial




1 Request Form the

Doctor

Record the

laboratory request


Individual

Treatment

Record

2

Asked whether

Phil.Health or non-

Phil.Health, O.R.

receipt

Record the

Phil.Health No.

of O.R. receipt

2 mins. Med. Tech

For

MASA-

none

NONE

MASA-

with pay

Individual

Treatment

Record

3


well on how to

produce theirspecimen

Centrifuged the

specimen

examination ofthe specimen


Individual

Treatment

Record


Individual

Laboratory

Result

5

Let patient feel

comfortable while

waiting

Give the patients

result and instruct

to go to the

Doctor for

sending the result

5 mins.

Med. Tech

and Doctor None

Individual

Laboratory

Result,

prescription

Form

END OF TRANSACTION

OFFICE OF THE MUNICIPAL ACCOUNTANT


Processing of Disbursement of Voucher



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WHO MAY AVAIL OF THE SERVICE: Clients

WHAR ARE THE REQUIREMENTS: Disbursement Voucher



Duration

of

Activity


1

Submit vouchers

with supporting

documents

Post the voucher

to their

corresponding

ledgers or

Registry


Aide IV

2

Wait for reviewing

of supporting

documents.

Review & Check

completeness of

documents

10 mins. Accountant

3 Secure lacking

documents if any

Tell the client to

secure the

lacking

documents

10 mins. Accountant

4 Wait for thedocuments to be

signed

Affix signatureas to the

completeness of

the documents

1 min. Accountant

5

Receive the

approved voucher

for payment

Advice the client

for payment

1 min. Accountant Disbursement

Voucher

END OF TRANSACTION

OFFICE OF THE MUNICIPAL ACCOUNTANT


Processing of Check Advice


38/56


WHO MAY AVAIL OF THE SERVICE: Clients

WHAR ARE THE REQUIREMENTS: Check issued from the treasury



Duration of


1

Submit the

vouchers to the

continuing office

issued from the

treasurers office

Receive the

CHECK for

CHECK

ADVICE

1 min.

Administrative

Aide IV

2 Wait for the

CHECK ADVICE

Check the

CHECK

ADVICE issued

if signed &

erasures free

3 mins. Accountant

3

Wait for the

CHECK ADVICE

Process the check

advice & affix

signature

3 mins. Accounting

Clerk/Accountant

4 Receive the check

advice

Keep copy for

files

1 min. Accounting Clerk

END OF TRANSACTION

OFFICE OF THE MUNICIPAL ASSESSORBacolod, Lanao del Norte

ISSUE TRUE COPY OF TAX DECLARATION


39/56


DURATION:10 Minutes

WHO MAY AVAIL OF THE SERVICE: Landowners

WHAR ARE THE REQUIREMENTS: Official Receipt from the Mun. Treasurers Office (MTO)



Duration of

Activity Person inCharge

Fees Form

1

Fill-up request

Form

Verify as to

Office records

5 mins. Assessment

Clerk III

None None

2 Pay O.R. to the

MTO

Process Tax

Declaration

Form

5 mins.

(computerized)

10 mins.

(typewritten)

Assessment

Clerk III

20.00 TD Form

3

Wait for the

recording

Record the TD in

the logbook 1 min.

Assessment

Clerk III

4


of the copy

Affix the

signature of the

Mun. Assessor

2 mins. Mun. Assessor TD Form

5

Receive the

certified true copy

of the Tax

Declaration

Client may sign

in the logbook

1 min. Assessment

Clerk III TD Form

END OF TRANSACTION

OFFICE OF THE MUNICIPAL ASSESSORBacolod, Lanao del Norte

PREPARE TAX DECLARATION FOR APPROVAL PER OWNERS/


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TAXPAYERS REQUEST (NEWLY DECLARED/REVISION)


DURATION: 1 HOUR

WHO MAY AVAIL OF THE SERVICE: LANDOWNERS



1. Approved Sketch Plan2. Certificate of Title

3. Tax Payment

4. Transfer Tax

5. Community Tax Certificate (Cedula)

6. Deed of Sale/Deed of Donation/Extrajudicial Settlement

Step

Application/Client Activity

Duration of


1

Request for transfer

of purchased

land/Donation/Extra

judicial Settlement

Review all the

pertinent

documents

submitted

30 mins. Mun.

Assessor

Adm. Aide VI

2

Wait for the

Approval of ownerscopy from the

Provincial Office

Assign PIN, type

the TaxDeclaration and

submit in the

provincial office

for approval

It dependsupon the

documents

submitted

Mun. Assessor TD Form

3

Received and sign

the approved Tax

Declaration

Records in the

logbook

1 min. Assessment

Clerk III

END OF TRANSACTION

OFFICE OF THE MUNICIPAL ASSESSOR


ISSUE CERTIFICATION OF LANDHOLDINGS



41/56

DURATION: 10 MINUTES


WHAR ARE THE REQUIREMENTS: Official Receipt from the Mun. Treasurers Office (MTO)



Duration of

Activity Person in

Charge

Fees Form

1

Ask for

certification as to

landholdings

Verify as to

records

10 mins. Adm. Aide VI

2

Pay Official

Receipt (O.R.) to

the municipal

Treasurers Office

(MTO)

Process the

certification

3 mins.

(computerize)

10 mins.

(typewritten)

Adm. Aide VI 50.00 Certification

3

Wait for the

recording

Record the

certification in

the logbook &

signature of the

Mun. Assessor

1 min. Ass. Clerk III

END OF TRANSACTION



ACT ON QUERRIES/COMMUNICATION FROM REAL PROPERTY OWNERS


42/56


DURATION: 20 MINUTES

WHO MAY AVAIL OF THE SERVICE: LANDONERS


1. Photocopy of Title

2. Deed of Sale/Donation/Extra judicial Settlement

3. Tax Payments4. Community Tax Certificate (Cedula)

5. Barangay Certification



Duration of


1

Request to verify

the office records

as to their

landholdings

Verify as to

office records


Assessment

Clerk III

2 Request for ocular

inspection

Immediate 1 hour

Mun. Assessor

Adm. Aide VI

Draftsman

3 Wait for the resultRevised theformer Tax

Declaration


4

Wait for the

Approval from the

Provincial Office

Submit the

revised Tax

Declaration to the

Provincial Office

It depends

on the time

processed

Mun. Assessor

END OF TRANSACTION



CONDUCT FIELD OCULAR INSPECTION ON LAND & NEW BUILDINGS



43/56

DURATION: 1 HOUR



1. Approved Sketch Plan

2. Deed of Sale/Donation/Extra judicial Settlement

3. Tax Payments up to Current Year

4. Community Tax Certificate (Cedula)5. Certificate of Title

6. Transfer Tax

7. Approved Building Plan

8. Bill of Materials



Duration of


1

Request to inspect

the dilapidated

Bldg.

Immediate 1 hour

Mun. Assessor

Adm. Aide VI

Draftsman

2 Pay O.R. to the

MTO

Revised the

former TD 30 mins. Adm. Aide VI FAAS

3

Request for an

ocular inspection

on the

improvements on

their Agricultural

land

Immediate 1 hour

Mun. Assessor

Adm. Aide VI

Draftsman

4

Submit the

requirements

needed

Review the

requirements


5 Pay O.R. to the

MTO

Revised the

former TD 30 mins. Adm. Aide VI

6

Request to assess

the renovated/newbldg.

Immediate 1 hour

Mun. Assessor

Adm. Aide VIDraftsman

7

Submit pertinent

papers

Review all the

documents 30 mins. Draftsman

8

Wait for the

approval from the

Provincial Office

Prepare the

documents for

submission in the

provincial office

It depends

on the time

processed

Mun. Assessor

9

Received owners

copy

Client may sign

in the logbook 1 min.

Assessment

Clerk III

END OF TRANSACTION

OFFICE OF THE MUNICIPAL SOCIAL WELFARE & DEVELOPMENT OFFICEBacolod, Lanao del Norte


44/56

A. Issuance of Certifications and Identification Cards (Indigency, Referral, PhilHealth ID, Senior Citizen ID,

PDW, ID, Women ID

B. Crisis Intervention Services

C. Other Major Welfare Services to clientele groups (Children, Family, Youth, Women, Elderlies)


DURATION:

WHO MAY AVAIL OF THE SERVICE:1. Indigent client

2. Victims of Domestic Violence

3. Victims of War/Disaster

4. Community




Duration of


1

Client presenting

his/her problem

-Conduct

interview to the

client

- Assist client Ifilling-up forms if

needed

2 mins.

3 mins.

MSWD

Personnel

(on assigned

program)

-Intake Form

-Application

Form

-Family Data

Sheet-Referral Form

2

Wait for the

issuance of needed

certification or ID

-Processing of

required

documents

-Present the said

documents to the

MSWDO for

approve &

signing,

-Record the

requesting party

in the logbook

5-10 mins.

2 mins.

2 mins.

3

Receives the

needed

document/ID

1 min.

END OF TRANSACTION

OFFICE OF THE MUNICIPAL SOCIAL WELFARE & DEVELOPMENT OFFICE


B. Crisis Intervention Services


45/56


DURATION:


1. Indigent client


3. Victims of War/Disaster

4. CommunityHOW TO AVAIL OF THE SERVICE


Duration of


1

Client in crisis

situation needing

help

Conduct preliminary

interview using Intake

Form/Data gathering

2 mins. Assigned

Personnel

-Intake Form

2

Client expenses

his/her feelings and

interact

Conduct in depth interview

applying case management

skills through counseling in

a close room

30 mims. to

1 hour

(case to

case basis)

MSWDO/YDO

3

Client waits for the

agreed socialinterventions made

by concerned

worker

-processing of vouchers if

cash assistance is neededand coordinate with all

signatories

-provide referrals to concern

agency if referral is needed

- prepare case study if

needed to support further

assistance with other

agencies

-extend stress debriefing to

victims of violence,

disaster and other crimes,

if needed.

-conduct home

visitation/follow-up if

needed

20 mins. (if

allsignatories

are

available

5 mins.

1 hour

45 mins.

(depending

on the case)

4

In some cases

client will report

again to the office

in a scheduled time

for further services

-Conduct collateral

interview with his

community/home visits.

-Continuous counseling

session.

Half day

30 mins.

Assigned

personnel

5

Client returned

home relieved from

anxiety & received

the needed

assistance

Provided the necessary

assistance

(refer to the

given time

stated

above)

MSWDO/Assign

Personnel

END OF TRANSACTION

OFFICE OF THE MUNICIPAL SOCIAL WELFARE & DEVELOPMENT OFFICE


C. OTHER SOCIAL WELFARE PROGRAM & SERVICES TO CLIENTELE GROUPS:


46/56

(Children, Youth, Women, Families persons with Disability, Community)


DURATION:


1. Indigent client


3. Victims of War/Disaster4. Community



Duration of

Activity Person in

Charge

Fees Form

Day Care

Services

-parents to enroll theirpre-school children in

Day Care Center

Day care children tofinish year around Day

Care Sessions

-Day Care Workers assistparents in filling-up

Registration form for

enrollment.

-Conduct Day Care Session

in 23 Day Care Centers

-Consolidate reports-Distribute Certificates of

Completion/Awards during

graduation Day

15 mins. Day Care Worker Registration Form

Livelihood

-organizedGroups/Families in need

of livelihood assistanceand present their desired

income generating

project

- Accomplish other

needed requirements

-Wait for the approval

and release of

requested funds

-Attend meeting &

seminars while waitingfor the approval

-Open a group bank

account for savings &

repayment.

-Beneficiaries receive

the assistancedepending on the

approved funds

Check their track records forqualification purposes

Assist the group in the

preparation of ProjectProposal on the kind of

livelihood assistance needed

and other supporting

documents for approval by

LCE.

Submit all the documents to

concern agency like DSWD,other related agencies forfunding

-conduct meetings/follow-up-conduct needed seminars

like BBMT and other

Assist the group in the

opening of bank account

Conduct ceremonial

distribution the approveamount to the beneficiaries

(grant or soft loan basis)

30 mins.

1 week

3-5 mos.

2-3 hrs.days/Scheduled

Meetings

1 hour

Assigned Personnel orlivelihood Monitoring

MSWDO/Assign

Personnel

Assigned Personnel

Assigned Personnel

MSWDO, Funding

Agency Personnel,

Livelihood

Monitoring Team

MSWDO &Personnel

Record Logbook

SEA-K FORMS

FFW FORMSTNO FORMS

CFW FORMS

-do-

Bank Account

Form

Payroll Form

-evacuees needingEmergency assistance

Conduct emergencysurvey/data gathering

20 mins.1hour

(depending on

the no. ofevacuees)

MSWDO &Personnel


47/56

Relief

Services

-Evacuees stay at the

Evacuation Center andcooperate with the

house rules set by

Evacuation Committee

-Evacuees receive

Family Card to presentduring distribution

Evacuees present

Family Card & relief

goods with proper

signatories

Clients attendmanagements & other

activities

Client return home

Coordinated with LCE and

MDCC members re:identified immediate needs

of the victims

Prepare reports in support for

request of relief assistance

Distribution of family cardto internally displeased

families

Receive relief goods from

LGU-resources & operation

committee with proper

recordings

Distribution relief goods

provide stress debriefing

sessions

Coordinate with other line

agencies for further reliefassistance, like DSWD,

PLGU etc.

Conduct other activities if

not yet cleared to go back

home

Assist evacuees in sending

back home

Home visits/Follow-up if

needed

10 mins.

15 mins.

30 mins.

5 mins.

30 mins.(depends or no.

of evacuees)

1 hour

1 day

depending on

the kind ofactivity

1 hour

1 hour

MSWDO

MSWDO

MSWDO

MSWDO/MSWD

Personnel

Personnel

MSWDO

Assigned Personnel

Assigned Personnel

Assigned Personnel

RDS Forms

END OF TRANSACTION

OFFICE OF THE MUNICIPAL AGRICULTURISTBacolod, Lanao del Norte


48/56


49/56


B. FITS-BASED EXTENSION SERVICES:HOW TO AVAIL OF THE SERVICE


Duration of


1

Visit office of theMun. Agriculturist

Present problems

or concerns

Verify location ofservice area

Confer with

clients on

problems

presented

2 mins.

2 mins.

AT requested

-do-

2

Wait for approval

of pass-slip

Request for

pass-slip 10 mins. -do-

3

Provide exact

information on the

experience

observation

practices

Provide necessary

technical services

and solution to

the problem

Depends on

the distance

and location

of farm area

4

Comply with

requirement as for

findings of

technician

Monitor result of

technical

assistance

rendered

1 day

END OF TRANSACTION

OFFICE OF THE MUNICIPAL ECONOMIC ENTERPRISE DEVELOPMENT OFFICER



50/56

ISSUANCE OF TRIP TICKET FOR EQUIPMENT UTILIZATION


DURATION:

WHO MAY AVAIL OF THE SERVICE: LGU Officials, Employees and Equipment Lessee


A. For Officials and Employees1. Travel Order

B. LESSEE1. Personal Application for Less



Duration of


1

Present themselves

at the office and

apply for Less for

any of the

equipment

available in the

LGU (for private

individual &

Travel Order for

Officials and

Employees,

Interview the

applicant as to the

No. of Hours of

equipment

utilization & its

destination.

1 min. MEEDO

Staff

2

Receive further

instructions as to

how and when the

client receives the

Trip Ticket.

Instruct the client

to necessary fees

for the rental of

equipment (for

private persons

and/or firms)

1min. MEEDO

Staff

3 Wait for the

issuance of Trip

Ticket

Issue Trip ticket

and present it for

approval and

signing by the

LCE.

2 mins. MEEDO

Staff

Trip Ticket

4

Receive the

approved Trip

Ticket and wait for

the Driver/operator

on the scheduled

date of

travel/operation

Release the

approved Trip

ticket

5 mins.

MEEDO

Staff and Mun.

Driver and/or

Operator

Approved

Trip Ticket

END OF TRANSACTION

OFFICE OF THE MUNICIPAL PLANNING AND DEVELOPMENT COORDINATOR



51/56

QUERIES ON VARIOUS DATA NEEDED IN PROJECT PLAN PREPARATION AND

IMPLEMENTATION IN THE MUNICIPALITY


DURATION:

WHO MAY AVAIL OF THE SERVICE: Barangay Officials, & National Agencies with assignment and functions

In the Province of Lanao del Norte

WHAR ARE THE REQUIREMENTS:A. Type & Location of the Proposed Project.



Duration of


1

Present themselves

at the office for

query

Interview the

applicant as to the

Type and

Location of the

proposed project

1mins MPDO Staff

2

Receive further

instructions as to

how and when the

client receive theneeded document

Instruct the client

to necessary fees 1min. MEEDO Collector

3

Wait for the

issuance of the

needed document

Issue the needed

document with 5min. MEEDO Staff

4

Receive the needed

document

Release the

document 1min. MEEDO Staff

END OF TRANSACTION

OFFICE OF THE MUNICIPAL ENGINEER



52/56

ISSUANCE OF BUILDING PERMIT:


DURATION:



1. RESIDENCE CERTIFICATE (CEDULA)

2. PUROK CLEARANCE3. LOT TITLE (5 COPIES XEROX)

STANDARDS PLANS:

1. 6 SETS BLDG. PLANS W/ BLUEPRINT

a. ARCHITECTURAL PLANSb. STRUCTURAL PLANSc. PLUMBING PLANSd. ELECTRICAL PLANS

2. BILL OF MATERIALS/COST ESTIMATES (5 SETS XEROX)

3. BLDG. SPECIFICATIONS (5 SETS XEROX)

4. DESIGNED ANALYSIS (FOR2-STOREY & ABOVED)

INDIGENCE1. BUILDING SKETCH PLAN

2. ELECTRICAL SKETCH PLAN



Duration of


1

Go to Municipal

Engineering office &

present all the required

documents.

Check/review all

the required Plans

and Documents.

30 mins.

MEO Staff

2

Wait for the Computation

for payments

Computation for

payments

5 mins.

MEO Staff

3

Proceed to MTO for

payments

Wait for clients

bldg. Permit O.R. 15 mins.

4

Proceed to Bureau of Fire

(BFP) Office

5

Proceed to Mun. Planning

& Devt Office (MPDO)

6 Back to Engineering

Office

For the Issuance

of approved Bldg.

Permit

3 days

7

Proceed to Municipal

Mayors Office

END OF TRANSACTION

OFFICE OF THE MUNICIPAL BUDGET OFFICER



53/56


54/56

CIVIL REGISTRATION


DURATION:

WHO MAY AVAIL OF THE SERVICE: CONSTITUENTS

WHAR ARE THE REQUIREMENTS: O.R. from the Treasurers Office




1 Ask Civil Registry

Form 1-A

Verify as to

Office Record

8 mins. clerk

Civil Reg.

Book of

Live Birth

2 Pay O.R. to MTO

Process Birth

computerized 5 mins. clerk 50.00

3


of the copy Signed & Sealed 2 mins. MCR Form 1A

END OF TRANSACTION

OFFICE OF THE MUNICIPAL CIVIL REGISTRAR



55/56

CIVIL REGISTRATION


DURATION:

WHO MAY AVAIL OF THE SERVICE: CONSTITUENTS

WHAR ARE THE REQUIREMENTS: SECPA, CENOMAR, BAPTISMAL, AFFIDAVIT, VOTER REG.

RECORD, NBI/POLICE CLEARANCE, SCHOOL/MEDICAL/GSIS

BUSINESS/EMPLOYMENT RECORDS AND OTHERS.HOW TO AVAIL OF THE SERVICE


Duration

of

Activity

Person in

Charge

Fees Form

1

Present COLB,

COM, COD to

MCR/clerks

Check data if no

data seek

assistance from

the clerk for

typing purposes

20 mins. Clerk/MCR

Stipulated

existing

Ordinances

for

different

fees.

Form 102,

103, 97,

90, Form

1A, 3a,

2A, 1B, 3B

2

Pay to the Mun.

Treasurers Office

Payment per

existing

Ordinance andissue official

receipt

2 mins. Revenue

Collection Clerk-1

Official

Receipt

3

Wait COLB, etc.

for coding, signed

and received by the

MCR.

Release OLB,

etc. sealed

include O.R.

1 min. MCR

FOR R.A. 9048

1

Present SECPA

from NSO for

correction/changed

Check/verify if

soughted for

correction/or

changed

18 days for

CCE, 1 mo.

For CFN

Client/clerk

MCR

P 1,000.00

P 3,000.00

P 500.00

R.A. 9048,

No. 1.1,

1.3, 1.4,

R.A. Form

No. 101

2

Pay to the office of

the Mun. Treasurer

O.R. issued

Xerox 3 copies

for Manila

2 to 3 mos. OCRG,

NSO, Manila

3 Wait for

affirmation from

Manila

Waiting LBC

prepared to

return from

Manila

1 to mos. OCRG,

NSO, Manila

SECPA

END OF TRANSACTION


56/56