Batangas State University Citizens’ Charter

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Revised 2014

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INTRODUCTION

Republic Act 9485, known as the Anti Red Tape Act of 2007, mandates all government agencies and instrumentalities to deliver public service in the most efficient manner for the sake of the convenience of the public. It intends to remove red tape by doing away with cumbersome procedures in the government agencies’ provision of services to the public. This Act aims to promote accountability, the proper management of the public affairs and public property as well as to establish effective practices aimed at the prevention of graft and corruption in the government. With the above as premise, a Citizen’s Charter is hereby established for every government sector where the commitment of every official and employee be placed to serve as a service standard that communicates information on the services provided by the government to its citizens. With the concern for the good of its constituents as its utmost priority, Batangas State University creates and hereby adopts its own Citizen’s Charter in order that the transacting public particularly the students, employees and other stakeholders be given a guide as to the different frontline services being offered by the different offices. Improvements that resulted from the process review of frontline services delivery by the offices concerned include among others, as shown here, process improvements such as streamlining of procedures, shortened turn around time, reduction in the number of signatories and other relevant changes. Such improvements were gathered, validated and documented through the Citizen’s Charter Review Committee. The mission, vision and core values of the University were enhanced as per BatStateU Board of Regents Resolution No. 945, S. 2014.

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The Charter describes the stepoperation manual of the employees of the University. It will also serve as a reference on how to go about their work in the level of performance that is expected of them by the public

Mindful of the improved service deliveryfrontline services at BatStateU. Note that such improvements are italicized.

FRONTLINE SERVICE

1. Library Reference Assistance Guidance

2. Circulation – Lending Services

3. Circulation – Returning of Books

4. Photocopying of Materials

5. Library Signing of Clearance (for Faculty and Staff)

6. Library Issuance of Referral Letter

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The Charter describes the step-by-step procedure in availing a particular service. Furtoperation manual of the employees of the University. It will also serve as a reference on how to go about their work in the level of performance that is expected of them by the public.

improved service delivery, following are the improvements made in the procedures of different Note that such improvements are italicized.

OFFICE OF THE UNIVERSITY LIBRARIAN

CHANGES

SCHEDULE OF AVAILABILITY OF SERVICE

BEFORE

Monday to Saturday, 8:00AM – 5:00 PM

Monday to Saturday, 8:00 AM – 5:00 PM



(for Faculty and Staff) Monday to Saturday, 8:00 AM – 5:00 PM


step procedure in availing a particular service. Further, it will serve as an operation manual of the employees of the University. It will also serve as a reference on how to go about their work in

following are the improvements made in the procedures of different

CHANGES

SCHEDULE OF AVAILABILITY OF SERVICE

AFTER

Monday to Friday, 7:00AM –8:00 PM

Saturday & Sunday, 8:00AM – 5:00PM












FRONTLINE SERVICE

1.Enrolment for Freshmen/New

Students

• Blank forms, Chest X

needed (Step 1 deleted)

• Students do not have to apply for ID, instead, ID can be processed

upon generation of SR Code in the ICT Services (steps 11 and 1

deleted)

2. Enrolment for Old Students • Paper clearance is no longer

present their print of grades before encoding of subjects.

• Step 1 and 2 are deleted

• Student’s grades cannot be printed if they have

in any office/organization in the university.

• Proposal slip is already attached with print of

students do not have to fill up for a separate form. (Step 4

deleted)

• Students do not have to request for a new ID. (Steps

deleted)

3. Enrolment for Transferees and

Shifters

• Preliminary evaluation is done in the department so the task of

the Registrar’s Office was simplified into verification and approval

of evaluation form.

• Step 1 deleted

• Chest X

• For transferees, ID can be processes upon generation of SR Code

in the ICT Services.

• Steps 14 and 15 deleted.

4. Issuance of Transcript of Records • Batstate

grades

• Inserted step 3


REGISTRAR’S OFFICE

CHANGES

SYSTEM and REQUIREMENTS

Blank forms, Chest X-ray result and proposal slip are no longer

needed (Step 1 deleted)

Students do not have to apply for ID, instead, ID can be processed

upon generation of SR Code in the ICT Services (steps 11 and 12

deleted)

Paper clearance is no longer needed; instead, students have to

present their print of grades before encoding of subjects.

Step 1 and 2 are deleted

Student’s grades cannot be printed if they have existing liabilities

in any office/organization in the university.

Proposal slip is already attached with print of grades; therefore,

students do not have to fill up for a separate form. (Step 4

deleted)

Students do not have to request for a new ID. (Steps 9-12

deleted)

Preliminary evaluation is done in the department so the task of


of evaluation form.

Step 1 deleted

Chest X-ray result is no longer required.

For transferees, ID can be processes upon generation of SR Code

in the ICT Services.

Steps 14 and 15 deleted.

Batstate-U System of recordkeeping makes the encoding of

grades easier

Inserted step 3

PROCESS CYCLE TIME

BEFORE AFTER

3 hours 1 hour

2 hours 1 hour

5 hours 2 hours

3 days (Main Campus)

5 days (Extension Campus)

1 day (Main Campus)

3 days (Extension Campus)


5. Issuance of Official Certification • Preparation is easier with the aid of Batstate

applicants/clients whose records can be

• Request and clearance form can be secured directly from the

Registrar’s Office.

• The client/applicant is asked to have himself cleared in the

Accounting Office only.

• Inserted step 3

6. Issuance of Authenticated

Documents

• For CAV, photocopy of commencement program is no longer

required by CHED.

• The electronic copies of student’s records makes verification

easier.



• The client/applicant is asked


• Inserted step 3

7. Issuance of Form 137A • There is more systematic scheme followed in locating for the

original copy and encoding of Form 137A.

• Request and clearance form can be secured




• Inserted step 3

8. Issuance of Honorable Dismissal • Registrar’s Office must provide a request letter so that the

applicant can secure form 137A from the high school institution

where he/she graduated.

• Step 1 deleted

• Step 6 inserted



• The client/applicant is asked to have himself cleared in


• Inserted step 3

9. Issuance/Printing of grades • Request and clearance forms are no longer needed. Students just

have to present their latest registration form.


Preparation is easier with the aid of Batstate-U System. (for

applicants/clients whose records can be found in the system)

Request and clearance form can be secured directly from the


The client/applicant is asked to have himself cleared in the


Inserted step 3

For CAV, photocopy of commencement program is no longer

required by CHED.

The electronic copies of student’s records makes verification

easier.





Inserted step 3

There is more systematic scheme followed in locating for the

original copy and encoding of Form 137A.





Inserted step 3

Registrar’s Office must provide a request letter so that the

applicant can secure form 137A from the high school institution

where he/she graduated.

Step 1 deleted

Step 6 inserted





Inserted step 3

Request and clearance forms are no longer needed. Students just

have to present their latest registration form.

2 hours 1 hour

2 hours 1 hour

1 day 1 hour

3 hours 2 hours

10 minutes 2 minutes


• Steps 1

• www.hera.batstate

faster

• All steps were revised.

10. Issuance of Diploma • Documentary stamp is an additional requirement that can add to

the aut

• Inserted step 3





11. Issuance of Evaluation of Record • Evaluation forms will be secured from the Dean’s Office

where the preliminary evaluation will also take place.

Step 3

• Preliminary evaluation is done in the department so the task of

the Registrar’s Office was simplified into verificati

of evaluation form.

• Evaluation form can be downloaded from the student’s portal.

• Total revision of the steps

• Alternative mode of securing evaluation form: downloading it

from student portal

12. Issuance of Dropping, Adding and

Changing Form

• The latest version of Batstate

changing, adding and dropping of the student’s subjects

• Steps 1 and 2

• Alternative mode of securing dropping/adding/changing form:

Dropping, Adding and Changing for

the student’s portal

13. Issuance of Cross enrolment Form • Cross enrolment form can be downloaded from the student’s

portal

• Step 6 deleted

14. Issuance of CAV (for red ribbon)


Steps 1-3 deleted

www.hera.batstate-u.edu.ph makes searching of student’s grades

faster

All steps were revised.

Documentary stamp is an additional requirement that can add to

the authenticity of the document.

Inserted step 3





Evaluation forms will be secured from the Dean’s Office

where the preliminary evaluation will also take place.

Step 3 was inserted

Preliminary evaluation is done in the department so the task of


of evaluation form.

Evaluation form can be downloaded from the student’s portal.

Total revision of the steps

Alternative mode of securing evaluation form: downloading it

from student portal

The latest version of Batstate-U System is a significant tool in

changing, adding and dropping of the student’s subjects

Steps 1 and 2 were deleted

Alternative mode of securing dropping/adding/changing form:

Dropping, Adding and Changing form can be downloaded from

the student’s portal

Cross enrolment form can be downloaded from the student’s

portal

Step 6 deleted

Added frontline service

3 days 1 day

1 day 1 hour

1 day 30 mins

1 day 30 mins

Added frontline service


15. Issuance of Application for

Graduation Form

16. Issuance of Clearance Form

Frontline Service

1.Inquiring and securing application

form regarding scholarship

Issuance of application forms for cultural scholarship

2. Issuance of application form to

qualified performers

Same requirements apply; Statement of Commitment/ Certification for

Passing

Explain the terms and condition stated in the Statement of

Commitment

Explain how to fill

requirements

3. Dissemination of information

regarding the In- house training

Same requirements apply; Recommendation Form/ Health and

Parental Waiver issued and

Information disseminated

4.Quieries regarding the Participation

in the Cultural Competitions in all

levels

Same requirements apply; NSO, 4 pcs (2x2) pictures, Registration

Form, Report of grades (TOR), Health and Parental Waiver,

Certification Form if graduating


Discontinued (the Registrar’s Office evaluates and identify the candidates for graduation)

Discontinued (The university currently implements paperless clearance system)

CULTURAL AND ARTS OFFICE

Changes

System & Requirements

Issuance of application forms for cultural scholarship

Same requirements apply; Statement of Commitment/ Certification for

Passing

Explain the terms and condition stated in the Statement of

Commitment

Explain how to fill-up application form and to comply with the

requirements

Same requirements apply; Recommendation Form/ Health and

Parental Waiver issued and

Information disseminated

Same requirements apply; NSO, 4 pcs (2x2) pictures, Registration

Form, Report of grades (TOR), Health and Parental Waiver,

Certification Form if graduating

Discontinued (the Registrar’s Office evaluates and identify the candidates for graduation)

Discontinued (The university currently implements paperless clearance system)

Process Cycle Time

Before After


Same requirements apply; Statement of Commitment/ Certification for 10 minutes 5 minutes

1 hour 30 minutes

none 5 minutes


FRONTLINE SERVICES

1. Request for the Certificate of

Good Moral Character (CGMC)

For School Requirement

For Employment, Board

Examinations, Further Studies

For Scholarship

For OJT

For TOSA and Other

Honors/Awards

•

• •

•

•

2. Exit Interview • •

3. Counseling (Walk-in) •

4. Request for

Counseling/Consultation/ Group

Guidance/Home Visit/ Referral

•

5. Request for Admission Slip • •

6. Request for Recommendation

Letter •

7. Procedures for the Use of OGC

Form (SIS and SIUF) • •


OFFICE OF GUIDANCE AND COUNSELING

CHANGES


The entire process was revised from the 7-step process to 8

(For School Requirement).

The entire process was revised (the entire client activity was changed).

The required student clearance was replaced with Request Slip signed by

the OSD Coordinator.

The person in-charge was changed from Office Personnel/Public Help

Desk Office Staff to Guidance Facilitator/Guidance Head.

Payment of Php55 (For School requirement) was corrected to Php30.

The entire process was revised.

The Public Help Desk Office is no longer involved in the process

Added to the old ARTA

The entire process was revised from procedures for the Use of OPGC

Forms to request for Counseling/Consultation/ Group Guidance/Home

Visit/ Referral

The entire process was revised from the 6-step process to 4

Report of absences was added as one of the requirement

Added to the old ARTA

Removed.

The activity is not included in the frontline service of the office.

Process Cycle Time

Before After

step process to 8-step process

The entire process was revised (the entire client activity was changed).

The required student clearance was replaced with Request Slip signed by

charge was changed from Office Personnel/Public Help

nt) was corrected to Php30.

2 hours & 10

minutes

1 hour & 40

minutes

1 hour & 40

minutes

1 hour & 40

minutes

1 hour and

10 minutes

25 minutes

25 minutes

25 minutes

25 minutes

The Public Help Desk Office is no longer involved in the process

1 hour & 40

minutes

1 hour & 10

minutes

20-45 minutes

process was revised from procedures for the Use of OPGC

Forms to request for Counseling/Consultation/ Group Guidance/Home


step process to 4-step process

Report of absences was added as one of the requirement


NA 30-45 minutes

The activity is not included in the frontline service of the office.

20 days NA


Frontline Service

1. Securing approval for list of graduates/alumni/topnotchers of the University

2. Requesting for appointment of various industries/agencies/

establishments for possible partnership with the University

3. Accepting walk-in inquiries from different industries/agencies/establishments for

possible partnership with the University

4. Accepting inquiries of graduates/alumni about possible job vacancies

FRONTLINE SERVICES

1. Training Subject is enrolled, NSTP students will be assigned to section/classes depending

on the chosen component.

Forms Needed

2. Issuance of certificate of

completion of the training

Upon completion of the training, a student will be issued a certificate of

completion.

3. Letter of Endorsement to take

NSTP in other BatStateU

Campuses


JOB PLACEMENT OFFICE

Frontline Service


for list of graduates/alumni/topnotchers of the University new

2. Requesting for appointment of various industries/agencies/

stablishments for possible partnership with the University

new

in inquiries from different industries/agencies/establishments for new

4. Accepting inquiries of graduates/alumni about possible job vacancies new

OFFICE OF THE NATIONAL SERVICE TRAINING PROGRA

CHANGES


Subject is enrolled, NSTP students will be assigned to section/classes depending

on the chosen component.

Forms Needed

Upon completion of the training, a student will be issued a certificate of

completion.

Changes

System & Requirements Process/Cycle Time

Before After

new n.a. 1-2 mins.

new n.a. 1-2 mins.

new n.a. 30 mins

new n.a 5 mins.

NATIONAL SERVICE TRAINING PROGRAM

Before After

Subject is enrolled, NSTP students will be assigned to section/classes depending

None

Registration Form

and Personal

Data Sheet

Upon completion of the training, a student will be issued a certificate of 4-10 mins 3-10 mins

5-10 mins Discontinued due

to problems in the

uploading of

grades.

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FRONTLINE SERVICES

1. Signing of Endorsement

Letter for OJT by OJT

Coordinator

Before, this process is included in securing endorsement letter for local OJT. In

that process, the endorsement letter was prepared by the Office. Right now, the

student is the one who prepared the letter and they bring it to the office to

secure the signature of their respective coordinators.

Securing endorsement letter for local OJT has been deleted because it is not the

practice on the existing process.

2. Signing of Endorsement

Letter for OJT by Assistant

Director, OJT




secure the signature of the Assistant Director for OJT.



Other procedures such as; securing the signature of the respective dean in the

endorsement letter was also removed because that procedure is applicable

office of the College Dean

3. Securing Training Agreement

and Liability Waiver

On the existing procedure, the issuance of personal history statement is

removed because the

their own resume.

4. Securing Related Learning

Experience (RLE) Journal

There are additional requirements that are included in the process. These

requirements are certificate of good moral

location map form

dormitory/boarding house.

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OFFICE OF ON-THE-JOB TRAINING

CHANGES





ure the signature of their respective coordinators.






ecure the signature of the Assistant Director for OJT.





office of the College Dean


removed because the student trainees right now are encouraged to prepare

their own resume.


requirements are certificate of good moral character, medical certificate,

location map form, copy of OJT time frame and copy of *business permit of the

dormitory/boarding house.

Process Cycle Time

Before After





86 - 117 minutes 4-10 minutes







4-10 minutes


student trainees right now are encouraged to prepare

4 – 10 minutes


character, medical certificate,

time frame and copy of *business permit of the

4 – 7 minutes 8 - 15 minutes


*Applicable only to student

houses in the conduct of their on

5. Answer Queries about OJT

concerns

This is a frontline service which is added to the new system.

FRONTLINE SERVICES

1. Entertain queries regarding review schedules.

2. Entertain queries/appointments from different

private review centers applying for possible

partnership with Batangas State University

3. Enrolment for In-House Review Classes


*Applicable only to student – trainees who will rent dormitories/boarding

houses in the conduct of their on-the-job training.

This is a frontline service which is added to the new system.

OFFICE OF THE REVIEW CENTER

CHANGES


Entertain queries regarding review schedules. Alumni were added to target clients.

Entertain queries/appointments from different

private review centers applying for possible

partnership with Batangas State University

This frontline service was added to the original list of services.

The interested private review center should write a letter of

application addressed to the University President.

Instead of processing the enrolment for in-house review

classes, the Review Center will just take charge of informing

the clients of the step-by-step procedure of the enrolment.

The IGP is the one in-charge of the enrolment for review

classes as of present practice.

trainees who will rent dormitories/boarding

4 – 10 minutes

CHANGES

Process Cycle Time

Before After

30 mins 30 mins

frontline service was added to the original list of services.

The interested private review center should write a letter of

application addressed to the University President.

---- 30 mins

house review

classes, the Review Center will just take charge of informing

step procedure of the enrolment.

charge of the enrolment for review

---- 5-10 mins


FRONTLINE SERVICES

1. Receiving of students’

scholarship forms from new

scholarship / grants applicants.

Same requirements except for

office.

*Report of Ratings (based on the sponsors of scholarship except for Freshmen)

* Notice of Passing (for Freshmen only)

2. Receiving of students’

scholarship forms from

renewing applicants.

Latest Registration Form

Certification of Continuance from Sponsors (if applicable)

3. Releasing of the approved/

disapproved registration forms

Instead of manual computation of grades from the ledgers of scholars,

will just present their proposal slip/assessment of fees and after the approval in the

system, the discount will automatically appeared in their registration form

Proposal Slip/ Assessment of Fees / Registration form

*Report of Ratings (based

4. Signing and releasing of

clearance with ledgers and

report of ratings.

Instead of signing of the scholars’ clearance, the scholars will be cleared online.

5. Issuance of certificates

(Scholarship and Honors)

The scholars will accomplish the requisition slip for the request of certificate for

scholarship.

Registration Form / Student’s ID

6. Application of Candidates for

Graduation with Honors

Applicants will submit accomplished application forms for honors.

The grades / records of the students will be requested by SFAO Heads/ Coordinator

to Registrar’s Office

7. Assisting sponsors in the

signing of Memorandum of

Agreement (MOA)

Added requirement:


SCHOLARSHIP AND FINANCIAL ASSISTANCE OFFICE

CHANGES


Same requirements except for the ledgers that will be based in the system of the

office.


* Notice of Passing (for Freshmen only)

Latest Registration Form

Certification of Continuance from Sponsors (if applicable)

Instead of manual computation of grades from the ledgers of scholars,



Proposal Slip/ Assessment of Fees / Registration form


Instead of signing of the scholars’ clearance, the scholars will be cleared online.

The scholars will accomplish the requisition slip for the request of certificate for

scholarship.

Registration Form / Student’s ID

Applicants will submit accomplished application forms for honors.


to Registrar’s Office

Added requirement: Copy of Reviewed MOA by the BSU Legal Office.

Process Cycle Time

Before After

the ledgers that will be based in the system of the


10 minutes 3-5 minutes

10 – 15 minutes 3-5 minutes

Instead of manual computation of grades from the ledgers of scholars, the student



on the sponsors of scholarship except for Freshmen)


Instead of signing of the scholars’ clearance, the scholars will be cleared online. 10 minutes 5 minutes

The scholars will accomplish the requisition slip for the request of certificate for 3 days 45 minutes


1 week 1 week

Copy of Reviewed MOA by the BSU Legal Office. 3-4 hours 3-4 hours


FRONTLINE SERVICES

Provide Documents Needed for Accreditation

& Other Similar Purposes

Conduct Activities for Physical Fitness, Recreation

and Wellness for faculty & Employees of the

University

Conduct Try-outs for Faculty & Employees When

it is Necessary

Disseminate Information Regarding Athletes’ Try

out for Sports


OFFICE OF SPORTS DEVELOPMENT PRORGAM

CHANGES


Inquire and submit request letter approved by their

respective immediate supervisor or its equivalent.

Securing and releasing the requested document

Conduct Activities for Physical Fitness, Recreation Read announcement through posted scheduled of

activities and approved letter of dissemination.

Securing medical certificate approved by the University

Physician

Participation to the program and activities fitted to

them.

outs for Faculty & Employees When Read announcement at bulletin board and letter of

dissemination

Inquire and get the scheduled time and date of try-out

Participation to the scheduled try-outs for faculty and

employee.

Information Regarding Athletes’ Try- Read announcement through posted tarpaulin and

distributed flyers

Inquire and get the scheduled time and date of try-out

CHANGES

Process Cycle Time

Before After

None

None

10-30 mins.

2 mins.

sity

None

None

None

5 mins.

2 mins.

At least 30 mins. -

Two (2) hours per session

None

None

None

5 mins.

5 mins.

At least 30 mins.-

One (1) hour per session

None

None

5 mins.

10 mins


Assists & Encourage Varsity Athletes to Organize

Sports Club Association

FRONTLINE SERVICES

1. Filing of complaint against a student

2. Request for Temporary Exemption from

wearing the School Uniform


Encourage Varsity Athletes to Organize Post Tarpaulin of announcement regarding to the

organization of Sports Varsity club/association and

distribute flyers.

Provide necessary information regarding the details of

the activity

Assist and provide the necessary documents in

formulating their club/associations.

OFFICE OF THE STUDENT DISCIPLINE

CHANGES


The incident report form is accomplished instead of the compliant

form. Oral report of the incident to the OSD Coordinator follows

so that the hearing or fact finding (if necessary) could be

scheduled.

Request for Temporary Exemption from The same requirements apply: Non-wearing of Uniform From duly

signed by the signatories.

None

None

None

5 mins.

5 mins.

At least 30 mins.-

One (1) hour per session

CHANGES

Process Cycle Time

Before After

instead of the compliant

form. Oral report of the incident to the OSD Coordinator follows

so that the hearing or fact finding (if necessary) could be

30 mins 20 mins

wearing of Uniform From duly 20 mins 14 mins


FRONTLINE SERVICES

1. Request for gate pass The entire process is revised. The student shall proceed to SOA and present the

needed requirements; the SOA personnel will then checked and processed the

request.

2. Lost and Found Public Help Desk Office is no longer part of the

found form the student proceed to SOA Office and register in the logbook

provided. For found items, the student surrenders the items/belongings for

safekeeping.

3. Request for Approval of Posters No need

provided.

4. Request for Approval of

Banners/Tarpaulins

No need to secure

logbook provided.

5. Request of Student Organization

Adviser/Officer for Certification

If the request for the Student Organization Adviser/Officer for Certification is

justifiable, the certificate is processed and released.

*No need to present/buy documen


OFFICE OF STUDENT ORGANIZATIONS AND ACTIVITIES

CHANGES

SYSTEM & REQUIREMENTS

The entire process is revised. The student shall proceed to SOA and present the


request.

Public Help Desk Office is no longer part of the service, instead of the lost and



safekeeping.

No need to secure Approval of Posters Form, instead register in the logbook

provided.

No need to secure Approval of Banners/Tarpaulins Form, instead register in the

logbook provided.

If the request for the Student Organization Adviser/Officer for Certification is

justifiable, the certificate is processed and released.

*No need to present/buy documentary stamp.

OFFICE OF STUDENT ORGANIZATIONS AND ACTIVITIES

Process Cycle Time

Before After

The entire process is revised. The student shall proceed to SOA and present the



service, instead of the lost and



7 minutes 5 minutes

Approval of Posters Form, instead register in the logbook 15 minutes 10 minutes

Approval of Banners/Tarpaulins Form, instead register in the 20 minutes 12-15 minutes

If the request for the Student Organization Adviser/Officer for Certification is 20 minutes 13 minutes


FRONTLINE SERVICES

1. Hiring and Recruitment of Faculty member

Contractual

2. Hiring and Recruitment of Non-Academic

Personnel-Contractual

3. Hiring and Recruitment of Job Order Staff

4. Issuance of Certificate of Employment and

Service Record

FRONTLINE SERVICES SYSTEM and REQUIREMENTS

1. Medical Services • Schedule of Office Hours

• Operating Clinics

• Number of Health Personnel

- Number of Physician

- Number of Dentist

• Mobile Chest x

• Location of Clinic in Alangilan Campus


OFFICE OF THE ADMINSTRATION SERVICES

CHANGES


Hiring and Recruitment of Faculty member- Checking and verification of documents submitted, initial

interview, examination and evaluation of results.

Academic

Recruitment of Job Order Staff

Issuance of Certificate of Employment and Purpose of Certification and Clearance (for separated faculty

members and employees only)

OFFICE OF THE MEDICAL AND DENTAL SERVICES

CHANGES

SYSTEM and REQUIREMENTS BEFORE

Schedule of Office Hours Monday-Saturday

8:00 am – 5:00 pm

Operating Clinics 6

Number of Health Personnel

Number of Physician

Number of Dentist

10

- 1 Full time

- 1 Full time

Mobile Chest x-ray None

Location of Clinic in Alangilan Campus Old CIT Building

CHANGES

Process Cycle Time

Before After

initial 10-12 working

days

8-10 working days

7 working days 6 working days

5 working days 4 working days

Purpose of Certification and Clearance (for separated faculty 20-30 minutes 15-25 minutes

PROCESS CYCLE TIME

AFTER

Saturday

5:00 pm

Monday – Sunday

Monday – Friday (7:00 am – 8:00 pm)

Saturday – Sunday ( 8:00 am – 5:00 pm)

9

1 Full time

28

- 1 Full time & 2 Part time

- 1 Full time & 2 Part time

Yes

Old CIT Building Separate Building


• Alangilan Clinic

• Dental clinic in Alangilan Campus

2. Accomplish Medical/

Dental Form

• History Taking

• Physical Examination

• Assessment

• In case of findings;

- Communicable

- Non-communicable

treatment/refer

- Follow up of cases referred to

specialist

3. Accomplish Medical

Form and present

laboratory results

• Signing of CSC Form 211

FRONTLINE SERVICES

1. Signing of Student’s Clearance* Paperless clearance system is implemented. Only those students needing

reassessment need to avail of the service of Assessment Staff.

Student’s ID, ORs and registration form are required.

2. Issuance of Student’s Assessment ICT system is improved resulting to faster assessment. Only students who

cannot afford to settle amount pre

assessment time is also reduced. Reassessment is less done due to

scholarships and


Alangilan Clinic 2 bed capacity

Dental clinic in Alangilan Campus None

History Taking

Examination

Assessment

20 minutes

In case of findings;

Communicable – defer enrolment

communicable – give

treatment/refer

Follow up of cases referred to

specialist

45 minutes

20 minutes

20 minutes

Signing of CSC Form 211 2 minutes

OFFICE OF THE DIRECTOR FOR FINANCE

Accounting/Assessment Office

CHANGES


Paperless clearance system is implemented. Only those students needing

reassessment need to avail of the service of Assessment Staff.

Student’s ID, ORs and registration form are required.

ICT system is improved resulting to faster assessment. Only students who

cannot afford to settle amount pre-determined need to be served


scholarships and discounts availed by the students.

Male ward – 2 beds

Female – 2 beds

Yes

15 minutes

30 minutes

15 minutes

15 minutes

1 minute

CHANGES

Process Cycle Time

Before After

Paperless clearance system is implemented. Only those students needing


ICT system is improved resulting to faster assessment. Only students who

determined need to be served


3 minutes 2.5 minutes


3. Answering Queries Due to increasing population, queries are equally increasing but we can still

manage to give them clear explanations and concrete answers.

4. Issuance of Statement of Accounts Processing time is reduced. Student’s ID and purpose of request are

necessary.

5. Filling out of billing forms Processing time is reduced. Student’s ID, Scholarship form and registration

form are required.

6. Accepting Promissory notes Recommending Approval of Deans is not required. Registration forms and

promissory note are the requirements.

FRONTLINE SERVICES

1. Payment of Tuition Fees Instead of registration form, the assessment form (during enrolment period)

and the payment slip (when paying the balance) is checked and verified.

Acceptance of payment followed next. Official receipt

Accountant’s copy of the registration form is no longer detached since

registration form is processed by the registrar after payment of tuition fees.

Payment option

2. Releasing of Checks The identity of the claimant/payee is checked and verified upon presentation

of ID and if claimed by a representative, an


Due to increasing population, queries are equally increasing but we can still

manage to give them clear explanations and concrete answers.

Processing time is reduced. Student’s ID and purpose of request are

necessary.

Processing time is reduced. Student’s ID, Scholarship form and registration

form are required.

Recommending Approval of Deans is not required. Registration forms and

promissory note are the requirements.

Cashier’s Office

CHANGES


Instead of registration form, the assessment form (during enrolment period)


Acceptance of payment followed next. Official receipt is issued.



Payment option: Over the counter – direct payment to the Cashier’s Office

Thru deposit to BSU Land Bank Account

The identity of the claimant/payee is checked and verified upon presentation

of ID and if claimed by a representative, an authorization letter is required.

Due to increasing population, queries are equally increasing but we can still


Processing time is reduced. Student’s ID and purpose of request are 10 minutes 6 minutes

Processing time is reduced. Student’s ID, Scholarship form and registration 3-5 minutes 2-4 minutes

Recommending Approval of Deans is not required. Registration forms and 10 minutes 3 minutes

CHANGES

Process Cycle Time

Before After

Instead of registration form, the assessment form (during enrolment period)




direct payment to the Cashier’s Office

5 minutes 1 minute

The identity of the claimant/payee is checked and verified upon presentation

authorization letter is required.



FRONTLINE SERVICES

1. Public Bidding for the

Procurement of Civil Works

Aside from the Letter of Intent, there are other requirements

needed as

During the Pre

Entity’s Rules and Regulations, preparation of bid documents, Bill

of Quantities, Scope of Works, Plans and Drawings and

Specifications of Fi

BAC Resolution and Notice of Award are endorsed for the approval

of the University President.

2. Public Bidding of the

Procurement of Goods

Construction agreement is prepared upon the receipt of

performance bond.

Documents are prepared and submitted to COA Office.


Procurement of Consulting

Services

Letter of Intent and other requirements as per RA 9174 are needed.

Request for

University Website and at the conspicuous places at the premises

of the University.




Rentals of University

Facilities


OFFICE OF THE CHAIRMAN FOR BIDS AND AWARDS COMMITTEE

CHANGES


Aside from the Letter of Intent, there are other requirements

needed as required by RA 9184 (ITB Clause 12, 13 and 28)

During the Pre-Bid Conference, matters pertaining to the Procuring

Entity’s Rules and Regulations, preparation of bid documents, Bill

of Quantities, Scope of Works, Plans and Drawings and

Specifications of Finishes and Materials.



Construction agreement is prepared upon the receipt of

performance bond.

Documents are prepared and submitted to COA Office.

Letter of Intent and other requirements as per RA 9174 are needed.

Request for expression interest is advertised at the PhilGEPS and

University Website and at the conspicuous places at the premises

of the University.



CHAIRMAN FOR BIDS AND AWARDS COMMITTEE

Process Cycle Time

Before After

Earliest possible time- 34

calendar days

Latest allowable time –

170 calendar days


calendar days


113 calendar days


calendar days


170 calendar days


calendar days


124 calendar days


calendar days


170 calendar days


calendar days


170 calendar days


calendar days


124 calendar days

Discontinued


FRONTLINE SERVICES

1. Sales of Uniform

2. Sales of Books

3. Sales of other BatStateU merchandise:

OB Bag, Mugs and Umbrellas

4. Rental of spaces

5. Dormitory Services

6. Payment of Insurance


OFFICE OF THE DIRECTOR FOR AUXILIARY SERVICES

CHANGES


Instead of registration form, the order slip is being checked and

verified for the availability of the size of uniforms. Then the order

slip will be encoded followed by payment. Official receipt is

issued before claiming of the uniform.


verified for the availability of books. Then the order slip will be

encoded followed by payment. Official receipt is issued

by claiming of the books.


verified for the availability of the merchandise. Then the order slip

will be encoded followed by payment. Official receipt is issued

before claiming of merchandise.

A letter of intent should be submitted to the IGP Office for the

approval of VPRGEA. Once it is approved, availability of the space

being rented should be checked. If it is still available, billing

statement will be prepared to be approved by proper authorities

and lastly, payment should be made before the event.

Registration form should be presented to the office followed by

availability of the dormitory room. Once it is available, ocular

inspection is made and contract is prepared.

Payment should be made at the Cashier’s Office. The student

should go to the IGP Office for the insurance form. Afterwards, the

said form should be given to the Registrar’s Office for their record.

Lastly, the form should be kept by the student.

CHANGES

Process Cycle Time

Before After

being checked and

verified for the availability of the size of uniforms. Then the order

slip will be encoded followed by payment. Official receipt is


, the order slip is being checked and

verified for the availability of books. Then the order slip will be

encoded followed by payment. Official receipt is issued followed



verified for the availability of the merchandise. Then the order slip

will be encoded followed by payment. Official receipt is issued


A letter of intent should be submitted to the IGP Office for the

approval of VPRGEA. Once it is approved, availability of the space

being rented should be checked. If it is still available, billing

statement will be prepared to be approved by proper authorities

made before the event.

One week 3 days

Registration form should be presented to the office followed by

Once it is available, ocular

1 day 30 minutes

Payment should be made at the Cashier’s Office. The student

should go to the IGP Office for the insurance form. Afterwards, the

d be given to the Registrar’s Office for their record.



University Profile......................................................................................................................

Pledge of Commitment...................................................................................................................

FRONTLINE SERVICES

Office of the University

Academic Affairs

o Office of the

o Office of the

o Office of the Director for

Office of the

Office of the

Office of the

Office of the

Office of the


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Profile......................................................................................................................

Commitment...................................................................................................................

Office of the University President.....................................................................................

Office of the Director for Library Services.............................................................

Office of the Director for Registration..........................................................................

Office of the Director for Student Affairs and Services...................................

Office of the Assistant Director for Cultural and Arts..............

Office of the Assistant Director for Guidance and Counseling......

Office of the Assistant Director for Job Placement....................................................

Office of the Assistant Director for NSTP.........................................................

Office of the Assistant Director for On-the-Job Training...............

Profile................................................................................................................................................................24

Commitment.......................................................................................................................................................25

President........................................................................................................................26

..................................................................................................33

............................................................................................45

................................................................79

.....................................................................82

Counseling........................................................98

Job Placement.......................................................................114

NSTP.....................................................................................120

..............................................................123


Office of the

Office of the Assistant Director for Scholarship and Financial Assistance.........................

Office of the Assistant Director for Services for

Office of the Director for Sports Development Program..............................................

Office of the Assistant Director for Student Discipline.........................

Office of the Assistant Director for Student Organizations and Activities.................

Office of the Assistant Director for Student Publication.......................................

Office of the Assistant Director for Testing and Admiss

Administration and Finance

o Office of the Director for Administration

o Office of the Director for Medical/Dental Services.................................

o Office of the Director

Extension, BAC, Auxiliary Services and International Linkages

o Office of the Director for Extension

o Office of the Chairman for Bids and Awards Committee.....................


Office of the Assistant Director for Review Center............................

Office of the Assistant Director for Scholarship and Financial Assistance.........................

Office of the Assistant Director for Services for Students with Special Needs and PWD....

Office of the Director for Sports Development Program..............................................

Office of the Assistant Director for Student Discipline.........................

Office of the Assistant Director for Student Organizations and Activities.................

Office of the Assistant Director for Student Publication.......................................

Office of the Assistant Director for Testing and Admission..........................

Administration and Finance

Office of the Director for Administration Services...........................................................

Office of the Director for Medical/Dental Services.................................

Office of the Director for Finance Services.............................................

Extension, BAC, Auxiliary Services and International Linkages

Office of the Director for Extension Services......................................................

Office of the Chairman for Bids and Awards Committee.....................

.......................................................................131

Office of the Assistant Director for Scholarship and Financial Assistance.....................................137

Students with Special Needs and PWD...............153

Office of the Director for Sports Development Program...............................................................156

Office of the Assistant Director for Student Discipline..................................................................176

Office of the Assistant Director for Student Organizations and Activities.....................................179

Office of the Assistant Director for Student Publication................................................................194

ion............................................................198

Services...................................................................................208

Office of the Director for Medical/Dental Services..................................................................................219

for Finance Services..............................................................................................226

...............................................................238

Office of the Chairman for Bids and Awards Committee.........................................................................242


o Office of the Director for Auxiliary Services........................................................................ 255

o Office of the Director for International Linkages................................................................ 264

BSU Board of Regents................................................................................................................................... 269 Directory of BatStateU Administrative Officials............................................................................................ 271 List of Annexes………………………………………………………………………………………………………………………………………… 280


BBBaaatttaaannngggaaasss SSStttaaattteee UUUnnniiivvveeerrrsssiiitttyyy

VVViiisssiiiooonnn A globally-recognized institution of higher learning that develops competent and morally upright citizens who are active participants in nation building and responsive to the challenges of 21st century. MMMiiissssssiiiooonnn Batangas State University is committed to the holistic development of productive citizens by providing a conducive learning environment for the generation, dissemination and utilization of knowledge through innovative education, multidisciplinary research collaborations, and community partnerships that would nurture the spirit of nationhood and help fuel national economy for sustainable development. CCCooorrreee VVVaaallluuueeesss The University passionately strives to achieve its vision and carry out its mission by adhering to the following core values:

• Faith • Patriotism • Human Dignity • Integrity • Mutual Respect • Excellence


PPPllleeedddgggeee ooofff CCCooommmmmmiiitttmmmeeennnttt

We, the officials, faculty members and employees of Batangas State University commit our wholehearted support to the vision and mission of our Institution,

specifically to promote global and value-laden quality education and to implement the University's mandates of quality and excellence, relevance and responsiveness, access and equity, and efficiency and effectiveness through instruction, research,

extension and production.

We pledge to remain steadfast to the University's vision, mission and core values to make our Institution a strong partner through excellent education and public service

in the attainment of national developments, goals and objectives.

In fulfillment thereof, we acknowledge the vital role of our stakeholders as partners to the continuous improvement of our services.

Leading Innovation, Transforming Lives.


Profile

The office serves as the foundation of all academic and administration functions of the

mission towards quality service to the public.

Location

International Affairs Office

2nd

Floor, CITE Building

Contact Details

(043) 980-0393 loc. 1546/1122

09189591579 (Smart)

09178111153 (Globe)

FRONTLINE SERVICE CLIENTS REQUIREMENTS

1. Receiving of

Request letters

Public Letter of Request

2. Receiving of

invitations

Public Letter of Invitation

3. Receiving of

complaints

Public Complaint Letter


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The office serves as the foundation of all academic and administration functions of the University. It represents the whole academe in fulfilling its vision and

REQUIREMENTS SCHEDULE OF

AVAILABILITY OF SERVICE

FEES

Letter of Request

(3 copies)

Monday - Friday

8:00 AM – 5:00 PM

None

Letter of Invitation

(2 copies)

Monday - Saturday

8:00 AM – 5:00 PM

None

Complaint Letter

(2 copies)

Monday - Saturday

8:00 AM – 5:00 PM

None

nnnttt

. It represents the whole academe in fulfilling its vision and

FORMS PROCESS CYCLE

TIME

RESPONSIBLE PERSON/OFFICE/

LOCATION

None

50 secs

International Affairs

Office, 2nd

Floor, CITE

Building

None

30 secs


Office, 2nd

Floor, CITE

Building

None

70 secs


Office, 2nd

Floor, CITE

Building


Floor, CITE


Floor, CITE


Floor, CITE


Schedule of Availability of Service January to December

Monday-Friday 8:00 am – 5:00 pm without lunch break

Who May Avail of the Service Public

What are the Requirements Letter of Request (3 copies)

Duration 50 seconds

How to Avail of the Services

Step

Applicant/Client Activity

Service Provider

1

Gives the request letter

in triplicate

Check the document as to

formalities,

e.g. completeness as to

signatories or attachments

2

Waits for the letter to

be recorded by the

office clerk

Letter will be given file number

and will be encoded in the

database for the purpose of

tracking

3

Accepts the receiving

copy

Copies of the letter will be

evaluated / classified for

decision of the University

President


RReecceeiivviinngg ooff RReeqquueesstt LLeetttteerrss

Provider

Duration of Activity (Under Normal Circumstances)

Person in Charge

Check the document as to

formalities,

e.g. completeness as to

signatories or attachments

10 secs

Office Clerk




tracking

30 secs

Office Clerk



decision of the University

President

10 secs

Office Clerk

Fees

Form

Output

None

None

Documents were verified

None

None

Letter was recorded in the

database with a file

number

None

None

Copy of the request letter

stamped with “Received”

(with file number, name of

the receiving clerk and

date)


4

Releasing of the letter

request with the

decision of the

President

Processing/evaluation of the

request



request

1 day upon receipt

Office Clerk

END OF TRANSACTION

None

None

Letter of request with

decision, e.g.

approval/disapproval /

comments of the University

President to be endorsed

to the proper office for

implementation.





What are the Requirements Letter of Invitation

Duration 30 seconds


Step


Service Provider

1

Gives the invitation

letter

Accepts the invitation, assigns

file number, and encodes for

the purpose of tracking.

2


copy



approval of the University

President

3

Releasing of the

decision of the

President


request


RReecceeiivviinngg ooff IInnvviittaattiioonnss

Service Provider


Person in Charge

Accepts the invitation, assigns

file number, and encodes for

the purpose of tracking.

20 secs

Office Clerk



approval of the University

President

10 secs

Office Clerk


request

1 day upon receipt

Office Clerk

END OF TRANSACTION

Fees

Form

Output

None

None

Recorded invitation letter

None

None

Copy of the invitation letter

stamped with “Received”

(with file number, name of

the receiving clerk and date)

None

None

Letter of request with

approval / comments of the

University President to be

endorsed to the proper

office for implementation.





What are the Requirements Letter of Invitation

Duration 70 seconds


Step


Service Provider

1

Gives the complaint

letter

Check the substance of the

complaint (e.g. name of the

complainant, person being

complained and nature of

complaint)

2


be recorded by the

office clerk.

Letter will be given



tracking

3


copy


evaluated / classified for the

proper action of the University

President


RReecceeiivviinngg ooff CCoommppllaaiinnttss

Service Provider


Person In Charge

substance of the

complaint (e.g. name of the

complainant, person being

complained and nature of

complaint)

30 secs

Office Clerk




tracking

30 secs

Office Clerk


classified for the

proper action of the University

President

10 secs

Office Clerk

Fees

Form

Output

None

None

Verified complaint letter

None

None

Complaint letter was

recorded in the database

with a file number

None

None

Copy of the complaint

letter stamped with

“Received” (with file

number, name of the

receiving clerk and date)


4

Releasing of the

decision of the

President


request



request

1 day upon receipt

Office Clerk

END OF TRANSACTION

None

None

Compliant letter with

actions / comments of the

University President to be

endorsed to the proper

office for implementation.


AAAcccaaa


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OOOff

Profile We are an academic group that continuously supports the academic community by providing relevant, quality and updated collect

line with the curricular programs of the university.

Location BatStateU Main Campus I

Contact Details (043) 300-2202 LOC. 117/980-0387 LOC. 1150

FRONTLINE SERVICE CLIENTS

1. Library Reference

Assistance Guidance

Students, Faculty, Staff Student ID, Employee

2. Circulation – Lending

Services

Students, Faculty, Staff,

Public

Student ID, Employee

3. Circulation – Returning

of Books

Students, Faculty, Staff,

Public


4. Activation of

Student/Faculty in the

Library Database



Offffffiiiccceee ooofff ttthhheee DDDiiirrreeeccctttooorrr fffooorrr LLLiiibbbrrraaarrryyy SSSeee

We are an academic group that continuously supports the academic community by providing relevant, quality and updated collect

curricular programs of the university.

REQUIREMENTS

SCHEDULE OF


FEES


ID, Registration

Forms

Monday to Friday,

7:00AM –8:00 PM

Saturday & Sunday

8:00AM – 5:00PM

None


ID

Monday to Friday,

7:00AM –8:00 PM

Saturday & Sunday

8:00AM – 5:00PM

None


ID

Monday to Friday,

7:00AM –8:00 PM

Saturday & Sunday

8:00AM – 5:00PM

Depends on

overdue or lost

books in client

account


ID, Registration

Forms

Monday to Friday,

8:00 AM – 5:00 PM

None

eeerrrvvviiiccceeesss

We are an academic group that continuously supports the academic community by providing relevant, quality and updated collection of library materials in

FORMS PROCESS CYCLE

TIME


LOCATION

Forms for public 6 minutes Library Assistant,

Librarian /Main

Library/Main Campus

I

Book card 8-10 minutes Library Assistant,

Librarian /Main

Library/Main Campus

I

Book card 3-5 minutes Library

Assistant,Librarian

/Main Library/Main

Campus I

None 4-5 minutes Library

Assistant,Librarian

/Main Library/Main

Campus I

Library/Main Campus

Library/Main Campus


5. Activation of E-Library

Accounts

Students, Faculty Student ID, Employee

6. Computer/Internet

Access in the E-Library


7. Photocopying of

Materials

Students, Faculty


8. Library Signing of

Clearance

Faculty, Employees

9. Library Issuance of

Referral Letter


10. Issuance of

Certification for

submission of theses

and dissertations




ID, Registration

Forms

Monday to Friday,

8:00 AM – 5:00 PM

None


ID Monday to Friday,

7:00 AM – 5:00 PM

None


ID, Registration

Forms

Monday to Friday,

7:00AM –8:00 PM

Saturday & Sunday

8:00AM – 5:00PM

Depends on the

number of copies

Faculty ID,

Employee ID

Monday to Friday,

7:00AM –8:00 PM

Saturday & Sunday

8:00AM – 5:00PM

None


ID, Registration

Forms

Monday to Friday,

8:00AM –5:00 PM

Saturday & Sunday

8:00AM – 5:00PM

None


ID, Registration

Forms

Monday to Friday,

8:00AM –5:00 PM

None

None 4 minutes IT-In Charge/Main

Library/Main Campus

I

Logbook 65-70 minutes IT-In Charge/Main

Library/Main Campus

I

Logbook

6-7 minutes

IT-In Charge/Main

Library/Main Campus

I

Clearance

9-10 minutes

Library

Assistant,Librarian

/Main Library/Main

Campus I

Referral Letter 8-10 minutes

Library

Assistant,Librarian

/Main Library/Main

Campus I

Certification

8-10 minutes

Library

Assistant,Librarian

/Main Library/Main

Campus I

Campus

Library/Main Campus

Library/Main Campus




Saturday & Sunday

8:00AM – 5:00PM

Who May Avail of the Service Students, Faculty, Staff and Outside Researchers

What are the Requirements 1. Student ID

2. Employee ID

Duration 6 minutes


Step

Applicant/Client Activity Service Provider

1

Presents the valid ID Verifies the

2

Asks the reference librarian

regarding the policies and

regulation

Provides library guide

3

Asks the reference librarian

regarding the library holdings

Provide information need of

the client


Library Reference Assistance / Guidance

Students, Faculty, Staff and Outside Researchers

Service Provider


Person In Charge

Verifies the validity of the ID

1 minute

Assistant Librarian

Library Staff

Provides library guide

2 minutes

Reference librarian /

Library Staff

Provide information need of

the client

3 minutes

Reference librarian

END OF TRANSACTION

Assistance / Guidance

Person In Charge Fees Forms Output

Assistant Librarian

None

Forms for

public

Clients ID verified

Reference librarian /

None

None

Library guide

provided

Reference librarian

None

None

Information

disseminated




Saturday & Sunday

8:00AM – 5:00PM

Who May Avail of the Service Students, Faculty and Staff


2. Employee ID

Duration 8-10 minutes


Step


1

Present the valid ID Verifies the validity

2

Asks the location of library

materials

Assists the client

3

Presents the books /

materials Check the library material

4

Sign the book card

Check the book card


Circulation Lending Services

Service Provider


Person In Charge

Verifies the validity

1 minute

Assistant Librarian /

Library Assistant

Assists the client’s need

5 minutes

Library Staff

Check the library material

1 minute

Library Staff

Check the book card

1 minute


Library Staff

END OF TRANSACTION


Librarian /

Library Assistant

None

None

Clients ID verified

None

None

Client Assisted

None

None

Library materials

checked


None

Book card

Book cards checked

and filed




Saturday & Sunday

8:00AM – 5:00PM



2. Employee ID



Step


1

Present the borrowed

materials / books

Checks borrowed materials

2

Claims ID / Registration

forms

Return the ID / Registration


Circulation – Returning of Books

Service Provider


Person In Charge

Checks borrowed materials

1 minute

Assistant Librarian/

Library Staff

Return the ID / Registration

forms

2minutes


Library Staff

END OF TRANSACTION



Library Staff

Depends on

overdue or lost

books in clients

depends

account

None

Checked borrowed

materials


None

None

Records cancelled


Activation of Student / Faculty in the Library Database Schedule of Availability of Service January to December

Monday to Friday, 8:00 AM – 5:00 PM



2. Employee ID



Step


1

Present the valid ID Checks the validity of the ID

2

Scans ID in the computer

using barcode scanner

Verifies the student / faculty

records in the computer


Activation of Student / Faculty in the Library Database

Service Provider


Person In Charge

Checks the validity of the ID

2 minutes


Clerk



2 minutes


Clerk

END OF TRANSACTION

Activation of Student / Faculty in the Library Database



None

None

Clients ID verified


None

None

Students / Faculty

records activated






2. Employee ID

Duration 4 minutes


Step


1

Presents the valid ID Checks the validity of the ID

2

Scans ID in the computer

using barcode scanner




Activation of E- Library Accounts

Service Provider


Person In Charge


2 minutes

Library Staff /

IT-in-charge



2 minutes

Library Staff /

IT-in-charge

END OF TRANSACTION

In Charge Fees Forms Output

Library Staff /

None

None

ID verified and

Checked

Library Staff /

None

None

Students / Faculty

records activated






2. Employee ID



Step


1

Present the valid ID Checks the Validity of the ID

2

Sign in the logbook and

indicate the time started

Assists the clients in using

the computer

3

Access the internet

Assists internet users as the

need arise

4

Informs the IT-in-charge

that his/her time is over

Records cancelled in the


Computer / Internet Access in the E-Library

Service Provider


Person In Charge

Checks the Validity of the ID

2 minutes

IT-in-charge

Assists the clients in using

the computer

2 minutes

IT-in-charge

Assists internet users as the

need arise

60 minutes

IT-in-charge

Records cancelled in the

logbook

1 minute

IT-in-charge

END OF TRANSACTION

Library


None

None

Id verified and

checked

None

Logbook

E-Library clients

guided

None

None

Accessed in the

internet

None

Logbook

Delivered services

in the E-Library







2. Employee ID



Step


1

Present the valid ID Checks the Validity of the ID

2

Get books / library

materials in the shelves and

sign the book cards

Check the book cards

3

Signs in the logbook for

photocopying

Check the logbook

4

Return the books / library

materials borrowed

Cancelled the record in the

book card


Photocopying of Materials

Service Provider


Person In Charge

Checks the Validity of the ID

1 minute

Library Staff / Clerk

Check the book cards

2 minutes


Library Staff

Check the logbook

1 minute

Library Staff

Cancelled the record in the

book card

2minutes

Library Staff

END OF TRANSACTION


Library Staff / Clerk

None

None

ID verified and

checked


None

Book card

Book cards checked

Depends on

the copy

made

Logbook

Books and other

materials

photocopied

Depends on

the copy

made

None

Books / materials

photocopied





Who May Avail of the Service Faculty and Staff

What are the Requirements 1. Employee ID



Step


1

Present the clearance form Checks the clearance

2

Checks the Faculty / Staff /

3

Initial signing of clearance

4

Signs clearance

*applicable for Faculty and Employees


Library Signing of Clearance*

Service Provider


Person In Charge

Checks the clearance

2 minutes

Library Staff

Checks the Faculty / Staff /

records

5 minutes


Library Staff

Initial signing of clearance

1 minute


Library Staff

Signs clearance

1 minute

University Librarian

END OF TRANSACTION


Library Staff

None

Library

Clearance

Checked Clearance


Library Staff

None

Library

Clearance

Faculty and Staff

records verified


Library Staff

None

Library

Clearance

Faculty and staff

initially signed

University Librarian

None

Library

Clearance

Faculty and staff

clearance signed







2. Employee ID



Step


Service Provider

1

Presents valid ID


2

Inform the library staff of

the purpose

Interviews the students/faculty

seeking referral letter

3

Checks the availability of the

schools where to conduct research

4 Encodes the referral letter

5 Checks and sign referral letter


Library Issuance of Referral Letter

Service Provider Duration of Activity

(Under Normal Circumstances)

Person In Charge


1 minute

Library Staff / Assistant

Librarian

Interviews the students/faculty

seeking referral letter

2 minutes

Assistant Librarian / Library

Staff

Checks the availability of the

schools where to conduct research

4 minutes

Library Staff

Encodes the referral letter 2 minutes Library Staff

Checks and sign referral letter 2 minutes University Librarian

END OF TRANSACTION

Fees Forms Output

Library Staff / Assistant

None

None

Verified ID

Assistant Librarian / Library

None

None

Clients interviewed

None

None

School availability

checked

None Referral Letter Referral letter encoded

None Referral letter Referral letter checked

and signed


Issuance of Certification for Submission of Theses and Schedule of Availability of Service January to December




2. Employee ID



Step


1

Signs in the logbook Checks the theses /

dissertations

2

Submits theses and

dissertation submitted

Records the theses /

dissertations submitted

3 Encodes

theses / dissertation

4 Check and signs certification


Issuance of Certification for Submission of Theses and

Service Provider


Person In Charge

Checks the theses /

dissertations

3 minutes

Assistant Librarian

Library Staff

Records the theses /

dissertations submitted

2 minutes


Library Staff

Encodes certification of

theses / dissertation

3 minutes

Library Staff

Check and signs certification 2 minutes University Librarian

END OF TRANSACTION

Issuance of Certification for Submission of Theses and Dissertations


Assistant Librarian

Staff

None

Logbook

Theses /

dissertation

checked


Library Staff

None

None

Theses /

dissertation

recorded

Library Staff

None

Certification

Theses /

dissertation

certificate encoded

University Librarian None Certification Certification signed


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Profile

We are an academic support group that continuously coordinates with various academic units for efficient registration, record

management, records evaluation and graduation of student

Location 1st Floor, Student Services Building, BSU Main Campus I

Contact Details (043) 723-0339 loc 126


1.Enrolment for

freshmen/new

students

Freshmen

a. Original report card

b. Certificate of Good Moral

Character

c. NSO

certificate

d. Admission Slip

e. Notice of Passing

f. 2 pcs 2 x 2 ID pictures

2. Enrolment for Old

Students

Sophomores,

Juniors,

Seniors

Print of Grades

Proposal Slip

3. Enrolment for

transferees/shifters

Student

Transferees

a. Evaluation form

b. Honorable dismissal

c. Transcript of Records

d. Certificate of Good Moral

Character


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We are an academic support group that continuously coordinates with various academic units for efficient registration, record

management, records evaluation and graduation of students.

Floor, Student Services Building, BSU Main Campus I

REQUIREMENTS

SCHEDULE OF

AVAILABILITY OF

SERVICE

FEES

Original report card

Certificate of Good Moral

Character

NSO-authenticated birth

certificate

Admission Slip

Notice of Passing

2 pcs 2 x 2 ID pictures

Monday-Saturday

8:00 AM –

5:00 PM

See

Schedule of

Fees

Registration

Form

Print of Grades

Proposal Slip

Monday-Saturday

8:00 AM – 5:00 PM

See

Schedule of

Fees

Registration

Form

Evaluation form

Honorable dismissal

Transcript of Records


Character

Monday-Saturday

8:00 AM –

5:00 PM

See

Schedule of

Fees

Registration

form,

Evaluation

form,

Proposal slip

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We are an academic support group that continuously coordinates with various academic units for efficient registration, records processing and

FORMS PROCESS

CYCLE TIME

RESPONSIBLE

PERSON/OFFICE/LOCATION

Registration

Form

1 hour Testing and Admission Office,

Colleges/Departments

Registrar’s Office

Cashier


Registration

Form

1 hour Colleges/Departments

Cashier


Registration

form,

Evaluation

form,

Proposal slip

2 hours

(Transferees)

1 hour

(Shifters)

Testing and Admission Office

Colleges/Departments


Cashier



e. 2 pcs 2x2 ID

f. NSO

g. Admission slip

4. Issuance of


Students, any

authorized

persons

Clearance

Documentary Stamp

5. Issuance of Official

Certification

Students, any

authorized

persons

Clearance

Documentary Stamp

6. Issuance of

Authenticated

documents

Students, any

authorized

persons

Original copy of documents to be

authenticated

Clearance

Official Receipt

Documentary stamp and long

brown envelope (for CAV)

7. Issuance of Form

137A

Students, any

authorized

persons

Clearance

Official Receipt

8. Issuance of

Honorable Dismissal

Students, any

authorized

persons

Clearance

Official Receipt

Exit Interview Form

Form 137A

NSO birth certificate

Documentary stamp

9. Issuance/Printing

of Grades

Students, any

authorized

persons

Latest Registration form

10. Issuance of

Diploma

Graduate of

any program

from the

university, any

authorized

person

Clearance

Documentary stamp

Official Receipt


2 pcs 2x2 ID pictures

NSO-birth certificate

Admission slip

Documentary Stamp

Monday-Saturday

8:00 AM –

5:00 PM

P50/page Request Form

Clearance

Documentary Stamp

Monday-Saturday

8:00 AM –

5:00 PM

P30/page Request Form

Clearance

Original copy of documents to be

authenticated

Official Receipt

Documentary stamp and long

brown envelope (for CAV)

Monday-Saturday

8:00 AM –

5:00 PM

P20/page

P30

(certification

for CAV)

Request form

Clearance

Official Receipt

Monday-Saturday

8:00 AM –

5:00 PM

P100.00 Request form

Official Receipt

Exit Interview Form

NSO birth certificate

Documentary stamp

Monday-Saturday

8:00 AM –

5:00 PM

P100.00 Request

Exit interview

Form

Latest Registration form Monday-Saturday

8:00 AM – 5:00 PM

None None

Documentary stamp

Official Receipt

Monday-Saturday

8:00 AM – 5:00 PM

P400.00 None

Request Form

Clearance

1 day (Main

Campus)

3 days

(extension

campuses)

Registrar’s Office Staff

Request Form

Clearance

1 hour Registrar’s Office Staff

Request form

Clearance

30 mins Registrar’s Office Staff

Request form 1 hour Registrar’s Office Staff

Request form

Exit interview

orm

2 hours Registrar’s Office Staff

None 2 mins Registrar’s Office Staff

None 1 day Registrar’s Office Staff


11. Issuance of

Evaluation of Record

Student

transferees,

returnees and

shifters

Evaluation form

Course curriculum

12. Issuance of

Dropping, Adding

and Changing Form

Enrolled

students

Current registration form

13. Issuance of Cross

Enrolment Form

Students None


Evaluation form

se curriculum

Monday-Saturday

8:00 AM – 5:00 PM

None Evaluation

form

Course

curriculum

Current registration form Monday-Saturday

8:00 AM –

5:00 PM

None None

Monday-Saturday

8:00 AM –

5:00 PM

None None

Evaluation

form

Course

curriculum

1 hour Department evaluators

Registrar’s Office Staff

None 30 mins Int’l Linkages Office Staff

Dean’s Office


None 30 mins Dean’s Office




Monday-Saturday

8:00-5:00 pm without noon break

Who May Avail of the Service Freshmen

What are the Requirements a. Original Report of Card (Form 138)

b. Certificate of Good Moral Character

c. 2 pcs 2x2 ID pictures

d. NSO-authenticated birth certificate

e. Notice of passing

f. Admission slip

Duration 1 hour

How to Avail of the Services Step Applicant/Client Activity Service Provider

1 Secure Admission Slip from

the Testing and Admission

Office

Issue Admission slip to client

2 Proceed to Infirmary for

medical examination and X-

ray

Conducts

dental examination


Enrolment for Freshmen/New Students


(under normal circumstances)

Person In-Charge

Issue Admission slip to client 5 mins Testing and Admission

Office’s Staff

Conducts physical and

dental examination

15 mins University Physician

Enrolment for Freshmen/New Students

Fees Form Output

None Notice of

Passing

Admission slip

P135.00 Medical Form Medical check up

conducted with

recommendation


3 Generate an account (SR

Code) from the Information

and Communication

Technology

Give SR Code to the client

4 For scholars, present all

scholarship requirements to

Scholarship Office and

Financial Assistance Office

(SFAO) and claim a

Certification of Scholarship

Advise student to proceed

to Scholarship Office for any

scholarship grant

5 Go to the Department for

encoding, assessment and

printing of subjects to be

enrolled

Encodes the subjects and

corresponding schedule

6 Pay fees Receives payment and

issues official receipt

7 Pay other related fees (PTA,

Insurance)

Receives payment and


8 Have the Registration forms

printed at the Registrar’s

Office and submit all

credentials

Validates enrolment


Give SR Code to the client 3 mins ICT Services Staff

Advise student to proceed

to Scholarship Office for any

scholarship grant

10 mins Scholarship Office’s Staff



5 mins Encoding Office Staff



3 mins Cashier’s Office Staff



10 mins Assigned

collectors/Cashier

Validates enrolment 3 mins Registrar’s Staff

END OF TRANSACTION

None None SR Code and ID

None None Approved Scholarship

None None Encoded Subjects with

schedule printout

See

Schedule of

fees

None Official receipts and

payment need

PTA- P20.00

Insurance-

P55.00

Insurance

Form

Official receipts and

payments made

None Registration

form

Registration printout

duly stamped with

“Enrolled”



Monday-Saturday


Who May Avail of the Service Sophomores, Juniors and Seniors

What are the Requirements Print of Grades

Proposal Slip

Duration 1 hour

How to Avail of the Services Step Applicant/Client

Activity Service Provider

1 Go to the Department

for printing of grades,

encoding, assessment

and printing of subjects

to be enrolled




scholarship

requirements to

Scholarship Office and

Financial Assistance

Office (SFAO) and claim

a Certification of

Scholarship

Evaluate the documents

submitted by the student


Enrolment for Old Students

Service Provider Duration of Activity (under normal circumstances)

Person In-Charge



5 mins (regular

student)

10 mins (irregular

students)

Encoding

Office

Staff/Faculty



10 mins Scholarship

Office’s Staff

Fees Form Output

None None Print of Grades with

attached proposal slip

Encoded subjects with

schedule printout

None Scholarship

Form

Approved Scholarship


2 Pay fees Receives payment and issues

official receipt

3 Pay other related fees

(PTA, Insurance)

Receives payment and issues

official receipt

4 Have the Registration

forms printed at the

Registrar’s Office and

submit all credentials

Validates enrolment



official receipt

10 mins. Cashier’s

Office Staff


official receipt

10 mins Assigned

collectors/Ca

shier

Validates enrolment 3 mins Registrar’s

Staff

END OF TRANSACTION

See

Schedule

of fees


payment need

PTA-

P20.00

Insurance-

P55.00


payments made

None Registration

form

Registration printout duly

stamped with “Enrolled”



Monday-Saturday


Who May Avail of the Service Student transferees

What are the Requirements Accomplished Evaluation form

Course Curriculum

Honorable Dismissal


Certificate of Good Moral Character

2 pcs. 2 x 2 ID pictures

NSO-authenticated birth certificate

Admission slip

Duration 2 hours

How to Avail of the Services Step Applicant/Client Activity

1 Secure evaluation form and

course curriculum from the

Dean’s Office

Issue form to client

2 Go to the Program

Chair/assigned evaluator in the

department and have the TOR

Evaluates the record

for crediting of subjects


Enrolment for Transferees

Service Provider Duration of Activity (under normal circumstances)

Person In-Charge

Issue form to client 2 mins Any authorized staff

in the Dean’s Office

Evaluates the record

for crediting of subjects

15 mins Department/College

/Program Evaluator

Charge Fees Form Output

Any authorized staff

in the Dean’s Office

None None Issued evaluation

form

Department/College

/Program Evaluator

None Evaluation

Form

Evaluation form

with evaluated

subjects to be given


evaluated.

3 Have the evaluation form for

transferees verified and

approved by the Registrar’s

Office.

Verify and check for the

correctness of the

evaluation done in the

department.

Approves the

accreditation of

subjects

4 Proceed to Testing and

Admission Office to secure

Application form for entrance

examination.

Gives out application

form for

examination

5 After examination and securing

the Notice of Passing from

Testing and Admission Office,

secure Admission Slip from the

same office

Issue Admission slip

client

6 Proceed to Infirmary for medical

examination and X-ray


dental examination

7 Generate an account (SR Code)

from the Information and

Communication Technology

Give SR Code to the

client



Scholarship Office and Financial

Assistance Office (SFAO) and

claim a Certification of

Scholarship

Evaluate the

documents submitted

by the student

9 Fill up proposal slip and submit

to Program Chair for checking

and evaluation

Check filled up

proposal slip



correctness of the


department.

Approves the

accreditation of

subjects

10 mins Registrar’s

Staff/Campus Head

for Registration

University Registrar

Gives out application

form for entrance

examination

10 mins Testing and

Admission Office’s

Staff

Issue Admission slip to

client

5 mins Testing and


Staff


dental examination

15 mins University Physician

Give SR Code to the

client

3 mins ICT Services Staff

Evaluate the

documents submitted

by the student

10 mins Scholarship Office’s

Staff

Check filled up

proposal slip

10 mins Program Chair

Course

Curriculum

credit

Staff/Campus Head


None Evaluation

Form

Verified and

Approved

Evaluation form


None None Issued Application

form


None Notice of

Passing

Admission slip

University Physician None Medical Form Medical checkup

conducted with

recommendation

None None SR Code

Scholarship Office’s None Scholarship

form

Approved

Scholarship

None Proposal Slip Checked Proposal

slip





enrolled

Encodes the subjects

and

schedule




Insurance)




printed at the Registrar’s Office

and submit all credentials

Validates enrolment


Encodes the subjects

and corresponding

schedule

5 mins Encoding Office

Staff



10 mins. Cashier’s Office Staff



10 mins Assigned

collectors/Cashier

Validates enrolment 3 mins Registrar’s Staff

END OF TRANSACTION

None None Encoded Subjects

with schedule

printout

Cashier’s Office Staff See

Schedule of

fees

None Official receipts

and payment need

collectors/Cashier

PTA-

P20.00

Insurance-

P55.00

None Official receipts

and payments

made

None Registration

form

Registration

printout duly

stamped with

“Enrolled”



Monday-Saturday


Who May Avail of the Service Student shifters

What are the Requirements Evaluation form

Course Curriculum

Official Report/Print of Grades

Admission slip (if the student was advised to take an

Duration 1 hour


1 Secure evaluation form and

course curriculum from the

Dean’s Office

Issue form to client

2 Proceed to the Program Chair/

assigned evaluator in the

department and have the

Report of Grades evaluated

Evaluates the record for

crediting of subjects


Enrolment for Shifters

Admission slip (if the student was advised to take an entrance examination for the course he/she intends to enroll)



Person In-Charge

Issue form to client 2 mins Any

authorized

staff from

the Dean’s

Office

Evaluates the record for

crediting of subjects

15 mins Program

Chair

entrance examination for the course he/she intends to enroll)

Fees Form Output

None None Issued evaluation form

None Evaluation

form

Course

curriculum

Evaluation form signed

by the Program

Chair/Evaluator and the

Dean


3 Have the evaluation form for

shifters verified and approved

by the Registrar’s Office.


correctness of the


department.

Approves the accreditation

of subjects



Scholarship Office and Financial

Assistance Office (SFAO) and

claim a Certification of

Scholarship



5 Fill up proposal slip and submit

to Program Chair for checking

and evaluation

Check filled up proposal slip




enrolled






Insurance)




printed at the Registrar’s Office

and submit all credentials

Validates enrolment



correctness of the


department.

Approves the accreditation

of subjects


Staff/Campus

Head for

Registration

University

Registrar



10 mins Scholarship

Office’s Staff

Check filled up proposal slip 10 mins Program

Chair



10 mins Encoding

Office Staff



2 mins Cashier’s

Office Staff



2 mins Assigned

collectors/

Cashier

Validates enrolment 3 mins Registrar’s

Staff

END OF TRANSACTION

None Evaluation

Form

Verified and Approved

Evaluation form

None Scholarship

Form

Approved Scholarship

None Proposal Slip Checked Proposal slip

None None Encoded Subjects with

schedule printout

See Schedule of

fees


payment need

PTA- P20.00

Insurance-

P55.00


payments made

None Registration

form

Registration printout

duly stamped with

“Enrolled”



Monday-Saturday


Who May Avail of the Service Students, any authorized persons

What are the Requirements Clearance

Documentary Stamp

Official Receipt

Duration 1 day (Main Campus)

3 days (Extension Campuses)


1

Secure Clearance form and

Request slip

Gives out clearance form

and request slip

2 Fill up clearance and

request slip as to the

student/client’s

information

Check filled up form and

indicate the purpose and

number of pages of the

requested TOR


Issuance of Transcript of Records



Person In-Charge

Fees


and request slip

1 min

Registrar’s

Staff

None



number of pages of the

requested TOR


Staff

None

Fees Form Output

None

Clearance Form

Request slip

Clearance and Request form

given out

None Clearance form

Request form

Filled up clearance and

request form


3 Proceed to the Assessment

Office for Clearance signing

Check if the student/client is

cleared from any financial

liability from the university


official receipt

5 Present official receipts

and clearance

Post OR No. and record

approved clearance

6 Preparation of Transcript of

Records

Encode subjects taken and

grades obtained

7 Verify Transcript of Records Check TOR for correctness

and accuracy

8 Approval of Transcript of

Records

Sign Transcript of Records

9 Affixing of documentary

stamp and university dry

seal

Placing documentary stamp

and university dry seal

10 Release of Transcript of

Records

Recording of TOR in the

logbook for release





2 mins Assessment

Office’s Staff

None


official receipt

3 mins Cashier P50/page


approved clearance


Staff

None

Encode subjects taken and

grades obtained


Staff

None

Check TOR for correctness

and accuracy

10 mins

Registrar’s

Staff

Campus Head

for

Registration

None

Sign Transcript of Records 2 mins University

Registrar

None

Placing documentary stamp



Staff

None

Recording of TOR in the

logbook for release


Staff

None

END OF TRANSACTION

None Clearance form Signed clearance form

P50/page None Official receipts and

payments made

None None Official receipts and

approved clearance

None None Prepared Transcript of

Records

None None Verified Transcript of Records

None None Duly signed Transcript of

Records

None None Accomplished Transcript of

Records

None None Accomplished Transcript of

Records



Monday-Saturday




Documentary Stamp

Official Receipt

Duration 1 hour


1 Secure Clearance form and

Request slip


and request slip

2 Fill up clearance and request

slip as to the student/client’s

information



the kind of certification

requested by the

client/student







Issuance of Official Certification



Person In-Charge


and request slip

1 min Registrar’s

Staff

None



the kind of certification

requested by the

client/student

2 min Registrar’s

Staff

None




2 mins Assessment

Office’s Staff

None

Fees Form Output

None Clearance Form

Request slip

Clearance and Request

form given out

None Clearance form

Request form


request form




official receipt

5 Present official receipt and

clearance


approved clearance

6 Preparation of Certification Encoding of certification

7 Verify certification Check certification for

correctness and accuracy

8 Approval of certification Sign certification

9 Affixing documentary stamp

and University dry seal

Placing of documentary


seal

10 Release of certification Recording of

the logbook for release



official receipt

3 mins Cashier P30/page


approved clearance


Staff

None

Encoding of certification 30 mins Registrar’s

Staff

None

Check certification for



Staff

None

Sign certification 2 mins University

Registrar

None

Placing of documentary


seal


Staff

None

Recording of certification in

the logbook for release


Staff

None

END OF TRANSACTION

P30/page None Official receipts and

payments made


approved clearance

None None Prepared certification

None None Verified certification

None None Duly signed certification

None None Accomplished certification

None None Accomplished certification



Monday-Saturday


Who May Avail of the Service Students/Clients who graduated from the Laboratory/Integrated School of the University, any authorized persons


Duration 1 hour



Request slip


form



4 Pay fees


Issuance of Form 137A

graduated from the Laboratory/Integrated School of the University, any authorized persons



Person InCharge

Gives out clearance form and

request slip

1 min Registrar’s

Staff

Check filled up form 1 min Registrar’s

Staff




2 mins Assessment

Office’s Staff

Receives payment and official

receipt

3 mins Cashier

graduated from the Laboratory/Integrated School of the University, any authorized persons

Person In-Charge

Fees Form Output

Registrar’s None Clearance

Form

Request

slip


form given out

Registrar’s None Clearance

form

Request

slip


request form

Assessment

Office’s Staff

None Clearance

form

Signed clearance form

P100.00 None Official receipts and

payments made


5 Present official receipts and

clearance

6 Preparation of Form 137A

7 Verify Form 137A

8 Approval of Form 137A

9 Affixing University dry seal

10 Release of Form 137A



approved clearance


Staff

Encoding of Form 137A 20 mins Registrar’s

Staff

Check Form 137A for



Staff

Signing of Form 137A 5 mins University

Registrar

Placing of university dry seal 1 min Registrar’s

Staff

Recording of Form 137A in the

logbook for release


Staff

END OF TRANSACTION

Registrar’s None None Official receipts and

approved clearance

Registrar’s None None Prepared Form 137A

Registrar’s None None Verified Form 137A

University None None Duly signed Form 137A

Registrar’s None None Accomplished Form

137A

Registrar’s None None Recorded released

Form 137A



Monday-Saturday



What are the Requirements Exit interview

Clearance

Form 137A/Transcript of Records

NSO Birth Certificate

Documentary Stamp

Official Receipt

Duration 2 hours


1 Secure Exit interview form from the

Department/Dean’s office

2 Undergo exit interview


Issuance of Honorable Dismissal



Person In-Charge

Gives out exit

interview form

1 min Any authorized

staff in the Dean’s

Office

Conduct Exit interview 80 mins College Dean and

University

Guidance

Counselor

Charge Fees Form Output

staff in the Dean’s

None None Exit interview form

given out

None Exit Interview

Form

Duly signed exit

interview form


3 Present the accomplished Exit

Interview Form

4 Secure Clearance form and Request

slip

5 Fill up clearance and request form

6 Proceed to the Assessment Office for

Clearance signing

7 Pay fees


clearance

9 Ask request letter for Form

137A/TOR

10 Preparation of Honorable Dismissal

11 Verify Honorable Dismissal

12 Approval of Honorable Dismissal


Check the

accomplished exit

interview form

1 min Registrar’s Staff

Gives out clearance

form and request slip


Check filled up form 1 min Registrar’s Staff

Check if the

student/client is

cleared from any

financial liability from

the university

2 mins Assessment Office’s

Staff


official receipt

3 mins Cashier

Post OR No. and

record approved

clearance

2 mins Registrar’s Staff

Provide request

letter/form for Form

137A/TOR addressed

to the

school/university

where the

student/applicant

attended his/her high

school course/college


Encoding of

Honorable Dismissal


Check Honorable

Dismissal for

correctness and

accuracy


Assess Honorable

Dismissal for signature

2 mins University Registrar

None None Checked exit interview

form

None Clearance Form

Request slip


form given out

None Clearance form

Request slip


request form

Assessment Office’s None Clearance form Signed clearance form


payments made


approved clearance

None None Request letter for Form

137A/TOR

None None Prepared Honorable

Dismissal

None None Verified Honorable

Dismissal

University Registrar None None Duly signed Honorable

Dismissal


13 Affixing documentary stamp and

university dry seal

14 Release of Honorable Dismissal


Placing of

documentary stamp



Recording of HD in the

logbook for release


END OF TRANSACTION

None None Accomplished

Honorable Dismissal

None None Recorded releases

Honorable Dismissal


Printing of Grades/Issuance of Report of Grades


Monday-Saturday



What are the Requirements Latest Registration form

Duration 2 mins


1 Present registration form Receive and check the

registration form of the student

2

Request for the report of grades

for particular semester/s

Search student’s record in

www.hera.batstate

and print the requested grades

3 Release of grades Record the date and the

semester/s

had his/her grades printed in

the student’s registration form



Service Provider Duration of

Activity

(under normal

circumstances)

Person In-

Charge

Receive and check the

registration form of the student

30 s Registrar’s

Staff

Search student’s record in

www.hera.batstate-u.edu.ph

and print the requested grades

1 min

Registrar’s

Staff

Record the date and the

semester/s wherein the student

had his/her grades printed in

the student’s registration form

30 sec Registrar’s

Staff

END OF TRANSACTION


-

Fees Form Output

Registrar’s None Registration

form

None

None

None

Printed Report of

Grades

None None Registration form

noted with the

details of the

printing of grades



Monday-Saturday




Documentary stamp

Official Receipt

Duration 1 day



Request slip


and request slip


form

Check filled up form



Check if the student/client

is cleared from any

financial liability from the

university


Issuance of Diploma



Person In-Charge


and request slip

1 min Registrar’s

Staff

None

Check filled up form 1 min Registrar’s Staff None


is cleared from any


university

2 mins Assessment

Office’s Staff

None

Fees Form Output

None Clearance

Form

Request slip


given out

None Clearance

form

Request slip


request form

None Clearance

form

Signed clearance form



official receipt

5 Present official receipt and

clearance


approved clearance

6 Preparation of Diploma Encode name, course and

date

7 Verify Diploma Check Diploma for


8 Approval of Diploma Sign diploma

9 Affixing gold seal, documentary

stamp and University dry seal

Placing of gold seal,

documentary stamp and

university dry seal

10 Release of Diploma Recording of Diploma in

the log



official receipt

3 mins Cashier P400.00


approved clearance

2 mins Registrar’s Staff None

Encode name, course and

date of graduation


Check Diploma for


Registrar’s Staff None

Sign diploma 4 hrs University

President

None

Placing of gold seal,

documentary stamp and

university dry seal


Recording of Diploma in

the log book for release


END OF TRANSACTION


payments made


approved clearance

None None Prepared Diploma

None None Verified Diploma

None None Duly signed Diploma

None None Accomplished Diploma

None None Recorded released Diploma



Monday-Saturday




Original Copy of the documents to be certified/authenticated

Official Receipt

Duration 30 minutes



1 Secure Clearance form

and Request slip

Gives out clearance form and

request slip

2 Fill up clearance and

request form and

present the original

copy of the documents

to be

certified/authenticated


indicate the number of pages

of the documents to be


Check and verify the

authenticity of the documents

presented


Issuance of Authenticated Documents

Original Copy of the documents to be certified/authenticated



Person In-Charge Fees

Gives out clearance form and 1 min Registrar’s Staff None


indicate the number of pages

of the documents to be



authenticity of the documents


Issuance of Authenticated Documents

Fees Form Output

Clearance Form

Request slip


given out

Clearance form

Request slip


request form


3 Verification of student

record

Check student’s record for

further verification

4 Proceed to the

Assessment Office for

Clearance signing




5 Pay fees Receives payment and official

receipt

6 Present official receipts

and clearance


approved clearance

7 Stamp verified

documents

Imprinting of documents

8 Approve authenticated

documents

Sign authenticated documents

per page

9 Affixing university dry

seal

Placing of university dry seal

10 Release authenticated

documents

Recording authenticated

documents in the

release


Check student’s record for

further verification





2 mins Assessment

Office’s Staff

None

Receives payment and official 3 mins Cashier P20.00/

page


approved clearance


Imprinting of documents 5 mins Registrar’s Staff None

Sign authenticated documents 5 mins University

Registrar

None

Placing of university dry seal 2 mins Registrar’s Staff None

Recording authenticated

documents in the log book for


END OF TRANSACTION

None Verified student’s record

Clearance form Signed clearance form

P20.00/

None Official receipts and payments

made

None Official receipts and approved

clearance

None Stamped documents

None Duly signed authenticated

documents

None Accomplished authenticated

documents

None Recorded released

authenticated documents


Issuance of Certification and Verified and Authenticated Documents (CAV)

Schedule of Availability of Service

January to December

Monday-Saturday


Who May Avail of the Service

Students, any authorized persons

What are the Requirements

Clearance

Original Copy of Transcript of Records and Diploma

Documentary Stamp

Long brown envelope

Official Receipt

Duration

1 hour


Step Applicant/Client Activity


Request slip

Gives out

and request slip


form and present the original

copy of the documents to be


(Diploma and Transcript of

Records)


indicate the number of

pages of the documents to

be certified/authenticated



(For Red Ribbon)

Original Copy of Transcript of Records and Diploma


Activity

(under normal

circumstances)

Person In-

Charge


and request slip

1 min Registrar’s Staff None


indicate the number of

pages of the documents to

be certified/authenticated

1 min Registrar’s Staff None


Fees Form Output

None Clearance Form

Request slip


form given out

None Clearance form

Request slip


request form





is cleared from any


university


official receipt


clearance


approved clearance

6 Prepare Certification Encoding of the

Certification

7 Verify Certification Check and verify the

correctness and accuracy of

the prepared certification

8 Stamp verified documents Imprinting of documents

9 Approve authenticated

documents

Sign authenticated

documents per page

10 Approve Certification Sign prepared Certification

11 Affixing university dry seal Placing of university dry

seal

12 Placing of Certification and

Authenticated Documents

in the envelope

Placing of signature across

the seal to ensure the

security of the documents

inside

13 Release of CAV Recording of CAV in the log

book for release



is cleared from any


university

2 mins Assessment

Office’s Staff

None


official receipt

3 mins Cashier P20.00/page

P100.00 (for

the

Certification)


approved clearance


Encoding of the

Certification



correctness and accuracy of

the prepared certification


Imprinting of documents 10 mins Registrar’s Staff None

Sign authenticated

documents per page

5 mins University

Registrar

None

Sign prepared Certification 3 mins University

Registrar

None

Placing of university dry 5 mins Registrar’s Staff None

Placing of Certification and

Authenticated Documents

in the envelope

Placing of signature across

the seal to ensure the

security of the documents

inside


University

Registrar

None

Recording of CAV in the log

book for release


END OF TRANSACTION


P20.00/page

P100.00 (for

Certification)


payments made


approved clearance

None CAV template

prescribed by

CHED

Prepared Cerification

None None Verified Certification

None None Stamped documents

None None Duly signed authenticated

documents

None None Duly signed Certification

None None Accomplished

authenticated documents

None None Sealed envelope with

Certification and

Authenticated documents

inside

None None Recorded released CAV


Issuance of Adding/Changing/Dropping of


Monday-Saturday


Who May Avail of the Service Enrolled students

What are the Requirements Dropping/Adding/Changing form signed by the College Dean

Duration 30 minutes


1 Secure adding/dropping/changing

form from International Linkages

Office Or Download the

Adding/Changing/Dropping Form

from the student portal

2 Fill up request for adding, changing

and dropping form and secure

approval of the dean

3 Submit approved

adding/changing/dropping form

4 Review submitted approved


Issuance of Adding/Changing/Dropping of Subjects Form

Dropping/Adding/Changing form signed by the College Dean



Person In-Charge


and request slip

1 min Int’l Linkages

Office’s Staff/

Student

Check filled up form and sign

form for approval

5 mins College Dean

Accept approved form 1 min Registrar’s Staff

Check subject sequences for 3 mins Registrar’s Staff

Subjects Form

Fees Form Output

None None Adding/Changing/Dr

opping Form given

out/downloaded

None Adding/Changing/

Dropping Form

Filled up and

approved

adding/changing/dro

pping form


Dropping Form

None Adding/Changing/ Check subject



5 Approve adding/changing/dropping

form

6 Correct student records

7 File student’s approved



corrections in the students

record

Stamp

adding/changing/dropping

form and sign form


Check record of the

students in the system and

print the re-assessed copy

of registration form


Place approved

adding/changing/dropping

form in the student’s

envelope


END OF TRANSACTION

Dropping Form sequences


Dropping Form

Approved

Adding/Changing/

Dropping Form


Dropping Form

Corrected Student

record and Printout

of Re-assessed copy

of registration form


Dropping Form

Compiled approved

adding/changing/

dropping form



Monday-Saturday


Who May Avail of the Service Enrolled students

What are the Requirements None

Duration 30 minutes


1 Secure three copies of cross

enrolment form from Int’l Linkages

Office or Download the from the

student portal

2 Fill up Cross Enrolment Form

3 Secure approval for cross

enrolment

4 Present the cross enrolment form

approved by the Dean


Issuance of Cross Enrolment Form



Person In-Charge


and request slip

1 min Int’l Linkages

Office Staff/

Student

Check filled up Cross

Enrolment Form


Staff

Review submitted cross

enrolment form and sign

for approval

10 mins College Dean

Review the submitted

cross enrolment form

approved by the College

10 mins University

Registrar

Issuance of Cross Enrolment Form

Fees Form Output

None None Adding/Changing/

Dropping Form given

out/downloaded

None Cross Enrolment

Form

Filled up and checked


None Cross Enrolment

Form

Approved Cross

enrolment form

None Cross enrolment

form approved

by the Dean

Approved Cross

Enrolment form


5 File student’s copy of the Cross

Enrolment Form


Dean and sign for

approval

Place approved copy of

Cross enrolment form in

the student’s folder


Staff

END OF TRANSACTION

None Approved Cross

Enrolment form

Compiled approved




Monday-Saturday


Who May Avail of the Service Student Transferees or Shifters

What are the Requirements Print of grades (for Shifters)

Transcript of Records (for Transferees)

Course Curriculum

Duration 1 hour


1 Secure Evaluation Form from the

Dean’s Office/Department Or

Download the form from the

student portal

Giving out of

Evaluation Form

2 Preparation of Student Record Filling up of the

evaluation form with

the subjects to be

credited and the

grades obtained for

those subjects


Issuance of Evaluation of Record



Person In-Charge

Giving out of

Evaluation Form

1 min Any authorized Staff

in the Dean’s

Office/Department

Filling up of the

evaluation form with

the subjects to be

credited and the

grades obtained for

those subjects

20 mins Program Chair/

Assigned evaluator in

the

Department/College

Fees Form Output

None None Blank evaluation form

None None Filled up Evaluation

Form signed by the

Evaluator


3 Seek for the approval of the

College Dean


evaluation form and

sign for approval

4 Proceed to the Registrar’s Office

for verification of the evaluation

form

Review and check for

the accuracy of the


Department

Indicate a note if the

student has to take an

entrance examination

or English Proficiency

Test

5 Seek for the approval of the


Review the verified

Evaluation form and

sign for approval



evaluation form and

sign for approval

10 mins College Dean

Review and check for

the accuracy of the


Department

Indicate a note if the

student has to take an

entrance examination

or English Proficiency

Test

20 mins Registrar’s Staff/

Campus Head for

Registration

Review the verified

Evaluation form and

sign for approval

5 mins University Registrar

END OF TRANSACTION

None Filled Up

Evaluation

form

Evaluation form signed

by the College Dean

None Filled Up

Evaluation

Form

Verified Evaluation Form

None Verified

Evaluation

Form

Accomplished

Evaluation Form


OOOffffffiiiccceee ooofffProfile

The Office of Student Affairs and Services (OSAS) aims to mold globally competent and value

approach in providing Student Welfare and Development Programs and Services in consonance with the vision, mission, goals and

University and the mandates of the Commission on Higher Education (CHED).

designed to explore, enhance and develop the student’s full potential in leadership and social responsibility through various

activities that upholds the core values of the university.

Location

Office of Student Affairs and Services Central Office,

Contact Details

(043) 300 2202 loc. 105 / (043) 9800 0385 loc. 1147


1. Receiving of

Request

letters/document

Students/

Faculty/Employee

& Public in general

2. Answering

queries regarding

Student Affairs

and Services

matters

Students/

Faculty/Employee

& Public in general


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The Office of Student Affairs and Services (OSAS) aims to mold globally competent and value-laden citizens by striving to enrich

approach in providing Student Welfare and Development Programs and Services in consonance with the vision, mission, goals and

University and the mandates of the Commission on Higher Education (CHED). These basic services and programs ensure and promote student well

designed to explore, enhance and develop the student’s full potential in leadership and social responsibility through various

at upholds the core values of the university.

Office of Student Affairs and Services Central Office, Gov. Pablo Borbon Main Campus I, Rizal Avenue, Batangas City, 4200

(043) 300 2202 loc. 105 / (043) 9800 0385 loc. 1147

REQUIREMENTS

SCHEDULE OF

AVAILABILITY OF

SERVICE

FEES

Letter of Request

and Receving

copy/Logbook

Mondays to

Fridays

7:00 am-6:00 pm

without noon

break

None

None

Mondays to

Fridays

7:00 am-6:00 pm

without noon

break

None

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laden citizens by striving to enrich students through a holistic

approach in providing Student Welfare and Development Programs and Services in consonance with the vision, mission, goals and objectives of Batangas State

These basic services and programs ensure and promote student well-being and are

designed to explore, enhance and develop the student’s full potential in leadership and social responsibility through various institutional and student–initiated

, Rizal Avenue, Batangas City, 4200

FORMS PROCESS CYCLE

TIME

PERSON

RESPONSIBLE/

OFFICE/LOCATION

None 3 minutes OSAS Central

Office

None 5-10 minutes OSAS Central

Office



January to December

Mondays-Fridays

7:00 am-6:00 pm without noon break


Students/Faculty/Employee & Public in general


Request letters

Duration

3 minutes

How to Avail of the Service

STEP APPLICANT/CLIENT

ACTIVITY SERVICE PROVIDER

1 Gives the Request

Letter

Check/Verify the document

as to its content and

completeness of its

signatories or attachments.

2


be recorded by the

person-in-charge

Letter will be given file

number/code and will be

encoded to database for the

purpose of tracking.

3 Gives the Receiving

copy/logbook

Receiving copy or logbook

will be evaluted by the

person-in-charge before

signing.

Note: The request letter/document will be forwarded to the proper


Receiving of Request Letters

SERVICE PROVIDER

DURATION OF ACTIVITY

(under normal

circumstances)

PERSON-IN-CHARGE

Check/Verify the document

as to its content and

completeness of its

signatories or attachments.

1 minute Admin Aide VI or

Admin Assistant II

Letter will be given file

number/code and will be

encoded to database for the

purpose of tracking.


Admin Assistant II

Receiving copy or logbook

will be evaluted by the

charge before

signing.


Admin Assistant II

Note: The request letter/document will be forwarded to the proper recipient or next signatory after being signed/commented/approved by the OSAS Director.

END OF TRANSACTION

CHARGE FEES FORMS OUTPUT

Admin Aide VI or

Admin Assistant II None None Documents were verified.

Admin Aide VI or

Admin Assistant II None None

Letter was recorded in the

database with a file number.

Admin Aide VI or


Receiving copy/ Logbook was

signed as proof for the receipt

of the request/document and

was returned to the client.

or next signatory after being signed/commented/approved by the OSAS Director.


Answering Queries Regarding Student Affairs and Services


January to December

Mondays-Fridays

7:00 am-6:00 pm without noonbreak


Students/Faculty/Employee & Public in general


None

Duration

5-10 minutes



ACTIVITY SERVICE PROVIDER

1

Asks questions

regarding Student

Affairs and Services

matters

Answers and explains

matters clearly &



SERVICE PROVIDER


(under normal

circumstances)

PERSON-IN-CHARGE

Answers and explains

matters clearly & politely 5 – 10 minutes

Admin Aide VI or

Admin Assistant II

END OF TRANSACTION


CHARGE FEES FORMS OUTPUT

Admin Aide VI or


Queries were answered and

well explained OSAS matters.


OOOffffffiiiccceee

Profile

The Culture and Arts Office aims to provide quality theoretical and practical learning opportunities in the field of cultural, to cultivate potentials of BatS

students and personnel. It aims to produce competitive students, trainers, choreographers, and officials with a strong sense

values and behavior, and excellence for the development of a healthy and alert citizenry.

Location

2nd

Floor – Gov. Feliciano “Sanoy” Leviste Memorial Multi

Contact Details

(043) 300-2202 local 220 / (043) 300-2273 local 1146

Frontline Service Target

1 Dissemination of information

regarding Cultural and Arts

Scholarship.

Students,

Faculty and

Public

2 Answering queries regarding

Cultural and Arts matters

Students,

Faculty and

Public


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to provide quality theoretical and practical learning opportunities in the field of cultural, to cultivate potentials of BatS

students and personnel. It aims to produce competitive students, trainers, choreographers, and officials with a strong sense

values and behavior, and excellence for the development of a healthy and alert citizenry.

Gov. Feliciano “Sanoy” Leviste Memorial Multi-Purpose Gymnasium, Main Campus I

2273 local 1146

Requirements Schedule of Availability of

Service Fees

Students,

Faculty and

None Monday, 8:00am-6:00pm

Without noon break

Tuesday-Friday,

7:00am-6:00pm

Without noon break

Saturday, 8:00am-5:00pm

With noon break

Monday-Friday,

8:00am-5:00pm

With noon break

(Extension Campuses)

None Flyers

Tarpaulin

Students,

and

None Monday, 8:00am-6:00pm

Without noon break

Tuesday-Friday,

7:00am-6:00pm

Without noon break

Saturday, 8:00am-5:00pm

None None

raaalll aaannnddd AAArrrtttsss

to provide quality theoretical and practical learning opportunities in the field of cultural, to cultivate potentials of BatStateU

students and personnel. It aims to produce competitive students, trainers, choreographers, and officials with a strong sense of personal discipline, wholesome

Forms Process Cycle

Time

Responsible/Person/ Office/Location

Flyers

Tarpaulin

Every

semester

Twice a

month

2hrs/day

Cultural and Arts

Staff/Cultural and Arts

Office/Extension

Campuses

None 4-10 minutes Cultural and Arts

Staff/Cultural and Arts

Office/Extension

Campuses


3 Conducting try-outs of auditions

and trainings of Cultural groups

Old and

new

students

4 Issuance of application form to

qualified performers.

Students

who are

qualified in

the

auditions

5 Issuance of application form to

performers who will avail for the

continuance of their scholarship

Performers

who will

avail for

the

continuanc

e of their

Scholarship

6 Receiving of completely filled up

application form

Performers


With noon break

Monday-Friday,

8:00am-5:00pm

With noon break

(Extension Campuses)

Old and

students

Registration

form, Health

Certificate and

Parental Waiver

Monday-Friday,

4:00pm-6:00pm

Saturday

8:00am-5:00pm

None Recommendation

Form, Health

Certificate and

Parental Waiver

Students

are

in

auditions

NSO, 4 pcs.

pictures (2x2)

Reports of

Grades,

Certification of

passing the

audition

Monday

8:00am-6:00pm

without noon break

Tuesday-Friday

7:00am-6:00pm

without noon break

Saturday

8:00am-5:00pm

with noon break

None

Commitment Form

and Certification of

Performers

who will

avail for

continuanc

of their

Scholarship

NSO, 4 pcs. (2x2)

Reports of

Grades of the

previous

semester

Monday

8:00am-6:00pm

without noon break

Tuesday-Friday

7:00am-6:00pm

without noon break

Saturday

8:00am-5:00pm

with noon break

None

Commitment Form

and

for Continuance

Performers Statement of

Commitment

Form,

Certification for

Availing

Certification for

Continuance

Monday – Friday

8:00 am – 5:00 pm

None

Commitment Form,

Certification for

Certification for

Recommendation

Form, Health

Certificate and

Parental Waiver

8 hours Cultural and Arts Staff/

Cultural and Arts

Office/Choreographers

and Trainors of Different

Cultural groups by

campus

Statement of

Commitment Form

and Certification of

Passing

5-10 mins Cultural and Arts

Staff/ Cultural and Arts

Office

Statement of

Commitment Form

and Certification

for Continuance

5-10 mins. Cultural and Arts


Office/ School/College

Dean of the applicants

and Scholarship and


Office

Statement of

Commitment Form,

Certification for

Availing

Certification for

Continuance

5-10 mins. Cultural and Arts


Office


7 Conducting of in house training Performers,

Trainers

and

Officials

8 Participation in Cultural

Competitions and programs in

all levels.

Performers


Performers, Health and

Parental Waiver

In – house Training by

Campus

(Three times a week)

In-house training

university-wide

(Twice a year)

None

Parental Waiver

Performers NSO, 4 pcs. (2x2)

pictures,

Registration

Form, Reports of

Grades, TOR,

Health and

Parental Waiver

and Certificate

Form if

Graduating

Students

Year Round

USCAA

SCUAA IV-A&B Olympics

PASUC Olympics

Batangas City Town Fiesta

Batangas City Foundation

Day BatStateU

programs/events and

activities

LGU’s and NGO’s

programs/events and

activities/invitations

None

Parental Waiver

Excuse letter

Health and

Parental Waiver

Every Day

8 hrs

Cultural and Arts


Office/Heads/

Coordinators, Officials,

Coaches and Trainers

Health and

Parental Waiver

and Certificate

Excuse letter

As Scheduled

Cultural and Arts


Office/Heads/

Coordinators, Officials,

Coaches and Trainers


Dissemination of Information


January to December

Monday

8:00 a.m. – 6:00p.m. With noon break (Main Campus)

Tuesday-Friday

7:00a.m. - 6:00p.m. Without noon break (Main Campus)

Saturday


Monday-Friday

8:00a.m. - 5:00p.m. With noon break (Extension Campuses)


Students, Faculty, Public


None

Duration

Every Semester / Twice a Month

2 hrs/day


Step


1 Read announcement through

posted tarpaulin and

distribute flyers

Posting of Tarpaulin of

announcement on

Cultural Scholarship and

distribution of flyers.

2 Inquire and secure

application form

Issuance of application


Dissemination of Information Regarding Cultural and Arts Scholarship

6:00p.m. With noon break (Main Campus)

6:00p.m. Without noon break (Main Campus)

th noon break (Main Campus)

5:00p.m. With noon break (Extension Campuses)

Service Provider

Activity

Duration of Activity

(Under Normal

Circumstances)

Person In Charge

Posting of Tarpaulin of

announcement on

Cultural Scholarship and

distribution of flyers.

5 mins Cultural and Arts

Staff/ Cultural and Arts Office

Issuance of application

form

10 mins Cultural and


END OF TRANSACTION

Regarding Cultural and Arts Scholarship

Person In Charge

Fees

Forms

Output

Cultural and Arts


None None Tarpaulin

posted

Flyers given out

Cultural and Arts


None None Application

Form


Answering queries regarding Cultural and Arts matters


January to December

Monday


Tuesday-Friday


Saturday


Monday-Friday

8:00a.m. - 5:00p.m. With noon break (Extension Campuses)


Students, Faculty, Public


None

Duration

4 - 10 minutes


Step


1 State the inquiry to the

Office Staff

2 Verify the next steps

depending on the nature of the inquiry






5:00p.m. With noon break (Extension Campuses)

Service

Provider


(Under Normal

Circumstances)

Person In Charge

Answers and

explains

matters clearly

& politely

5 mins Cultural and Arts


Office

Explain fully

what to do



Office

END OF TRANSACTION


Person In Charge

Fees

Forms

Output

Cultural and Arts


None None Queries answered

and cultural and

arts

matters well

explained

Cultural and Arts


None None Properly

disseminated

information


Conducting of auditions and trainings of cultural groups


January to December

Monday-Friday

4:00am– 6:00pm

Saturday

8:00 am – 5:00 pm


Old and New Students


Registration Form & Medical Certificate

Duration

2-8 hours


Step


1 Inquire the scheduled auditions

of the different cultural groups

Announce/Post

scheduled of try

and auditions with

requirements

2

Participate in the auditions

conducted by the trainors of

each cultural group

Conduct series

auditions

3

Read announcement posted on

bulletin board of the list of

Posting on the

bulletin board of the



Service Provider


(Under Normal

Circumstances)

Person In Charge

Announce/Post

scheduled of try-outs

and auditions with

requirements

2-5 mins

Cultural and Arts

Staff/ Cultural and

Arts Office

Conduct series

auditions

2-4 hours

Cultural and Arts

Staff/ Cultural and

Arts Office

Trainors of different

Cultural Groups

Posting on the

bulletin board of the

2-5 mins

Cultural and Arts


Fees

Forms

Output

None

None

Fully understood

the requirements

and scheduled of

auditions

None

None

Properly disseminated

Information

None

Recommendation

Form/ Health and

Issued of certification

of passing to the


names who the passed

the auditions

list of names who

passed the try

and auditions


list of names who

passed the try-outs

and auditions

Staff/ Cultural and

Arts Office

END OF TRANSACTION

Parental Waiver qualifiers


Issuance of application form to qualified performers


January to December

Monday


Tuesday-Friday


Saturday



Performers who qualified in auditions


NSO-authenticated Birth Certificate, 4 pcs. (2x2) pictures,

Duration

5 – 10 minutes


Step


Service Provider

1 Secure application form

Issues application form

2 Inquire what to do Explain the terms and

condition stated in the

Statement of

Commitment






Birth Certificate, 4 pcs. (2x2) pictures, Reports of Grades, Registration form, Certification of Passing the audition

Service Provider


(Under Normal

Circumstances)

Person In Charge Fees

Issues application form 5 mins

Cultural and Arts

Staff/ Cultural and

Arts Office

None

Explain the terms and


Statement of

Commitment

5-10 mins

Cultural and Arts

Staff/ Cultural and

Arts Office

None


Reports of Grades, Registration form, Certification of Passing the audition

Fees

Forms

Output

None Statement of

Commitment/

Certification for

Passing

Application forms given

out

None Statement of

Commitment/

Certification for

Availing

Fully understood

the terms and

conditions,

requirements


Explain how to fill

application form and to

comply with the

requirements


Explain how to fill-up


comply with the

requirements

END OF TRANSACTION

and filling up

process


Issuance of application form to qualified performers who will avail for the continuance of their scholarship


January to December

Monday


Tuesday-Friday


Saturday



Performers who will avail for the continuance of their scholarship


NSO-authenticated Birth Certificate, 4 pcs. (2x2) pictures, Reports of Grades of the previous semester and Registration form

5 – 10 minutes


Step

Applicant/Client

Activity

Service Provider

1 Secure application

form

Issues application form

2 Inquire what to do Explain the terms and


Statement of Commitment

Explain how to fill


comply with the






Performers who will avail for the continuance of their scholarship

authenticated Birth Certificate, 4 pcs. (2x2) pictures, Reports of Grades of the previous semester and Registration form

Service Provider


(Under Normal

Circumstances)

Person In Charge

Issues application form 2-5 mins Cultural and Arts

Staff/ Cultural and

Arts Office

Explain the terms and


Statement of Commitment



requirements


Staff/ Cultural and

Arts Office

END OF TRANSACTION


authenticated Birth Certificate, 4 pcs. (2x2) pictures, Reports of Grades of the previous semester and Registration form

Fees

Forms

Output

None Statement of

Commitment/

Certification for

Passing

Application forms

given out

None Statement of

Commitment/

Certification for

Availing

Fully understood

the terms and

conditions,

requirements

and filling up

process



January to December

Monday


Tuesday-Friday


Saturday



Old and New Performers


NSO-authenticated Birth Certificate, 4 pcs. (2x2) pictures, Registration form, Reports of Grades of the previous semester

Duration

5-10 minutes


Step


1 Submit filled up

application form

Accepts and evaluates

submitted application form

2

Present Reports of Rating

during the previous

semester (Old Members

Evaluation of Grades

3 Inquire what to do Inform performers regarding their

training, practices, rehearsals,


Receiving of filled-up application forms



Campus)

authenticated Birth Certificate, 4 pcs. (2x2) pictures, Registration form, Reports of Grades of the previous semester

Service Provider


(Under Normal

Circumstances)

Person In Charge

Accepts and evaluates



Staff/ Cultural and

Arts Office

Evaluation of Grades 5-10 hours Cultural & Arts

Staff/ Cultural &

Arts Office

Inform performers regarding their

training, practices, rehearsals,

5 - 10 mins Cultural and Arts

Staff/ Cultural and

application forms

authenticated Birth Certificate, 4 pcs. (2x2) pictures, Registration form, Reports of Grades of the previous semester

Fees

Forms

Output

None Statement of

Commitment/Certification

for Availing or

Continuance

Application filed

None Reports of Rating Properly Evaluated

None None Fully explained the

schedule of


presentations and

competition.


presentations and

competition.

Arts Office

END OF TRANSACTION

cultural activities



January to December

Monday


Tuesday-Friday


Saturday





Registration Form & Medical Certificate

Duration

In- House Training – 2 hours

In- House Training/ Every Day – 8 hours


Step

Applicant/Client

Activity

Service Provider

1

Secure Health and

Parental

Waiver

Issuance of Health

and Parental

Waiver

2

Secure Letter of

Excuse

Issuance of Letter

of Excuse


Conducting of In-house training




Service Provider


(Under Normal

Circumstances)

Person In Charge

Issuance of Health

and Parental

Waiver

2-5 mins

Cultural and Arts

Staff/ Cultural and

Arts Office

Issuance of Letter

of Excuse 2 - 5 mins

Cultural and Arts

Staff/ Cultural and

Arts Office

Fees

Forms

Output

None Health and

Parental Waiver Form given out

None Letter of Excuse Excuse Letter given

out


3 Inquire what to do Inform the venue

time of the in

house training.

Tell the things to

bring and inform

the house rules

during the

in- house training


Inform the venue

dates,

time of the in-

house training.

Tell the things to

bring and inform

the house rules

during the

house training

1 hr Cultural and Arts

Staff/ Cultural and

Arts Office

END OF TRANSACTION

None

Recommendation

Form/ Health and

Parental Waiver

Fully explained the

Information

regarding the

training


Participating in the Cultural Competitions in all


January to December

Monday


Tuesday-Friday


Saturday





NSO-authenticated Birth Certificate, 4 pcs. (2x2) pictures, Registration Form, Report of Grades, Health and Parental Waiver

Duration

As scheduled


Step Applicant/Client

Activity

Service Provider

1 Secure Health and

Parental Waiver

Issuance of Health and

Parental Waiver

2 Submit the required

credentials

Receiving of requirement


Participating in the Cultural Competitions in all




authenticated Birth Certificate, 4 pcs. (2x2) pictures, Registration Form, Report of Grades, Health and Parental Waiver

Service Provider

Duration of

Activity

(Under Normal

Circumstances)

Person In Charge

Issuance of Health and

Parental Waiver


Staff/ Cultural and

Arts Office

Receiving of requirement

needed

5 – 10 mins Cultural and Arts

Staff/ Cultural and

Arts Office

Participating in the Cultural Competitions in all levels

authenticated Birth Certificate, 4 pcs. (2x2) pictures, Registration Form, Report of Grades, Health and Parental Waiver

Fees

Forms

Output

None Health and

Parental Waiver

Form given out

None Letter of Excuse Excuse Letter

given out


3

Ask queries

regarding the in-

house training

Inform the venue dates,

time of the in

Tell the things to bring and

inform the house rules during

the in

4

Secure Letter of

Excuse

Issuance Letter of Excuse

5

Participate in the

scheduled

competitions

Participating/ Competing in

the different Cultural

SCUAA IV

PASUC Olympics


Batangas City Foundation Day

BatStateU programs/events

LGU’s and NGO’s

programs/events and


6

Inquire what to do Give the dates, venue, time,

events and schedule of


Inform the venue dates,

time of the in-house training.

Tell the things to bring and

inform the house rules during

the in- house training

1 hr Cultural and Arts

Staff/ Cultural and

Arts Office

Issuance Letter of Excuse

2 - 5 mins

Cultural and Arts

Staff/ Cultural and

Arts Office

Participating/ Competing in

the different Cultural

Competitions.

USCAA

SCUAA IV-A&B Olympics

PASUC Olympics


Batangas City Foundation Day

BatStateU programs/events

and activities

LGU’s and NGO’s

programs/events and


As Scheduled

8 hrs / day

Cultural and Arts

Staff/ Cultural and

Arts Office

Give the dates, venue, time,

events and schedule of

Competitions

10 mins

Cultural and Arts

Staff/ Cultural and

Arts Office

END OF TRANSACTION

None

NSO, 4 pcs. (2x2)

pictures,

Registration Form,

Report of Grades (TOR),

Health and Parental

Waiver Certification Form

if Graduating

Properly check

and

sort out the

credentials

None

Letter of Excuse

Forms given out

None

None

Participated in

the

different Cultural

Competitions

None

None

Fully given and

explained the

information


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Profile The Office of Guidance and Counseling ensures meeting the students’ academic, career and personal

through the development and implementation of comprehensive guidance and counseling program. It implements activities covered by the policies and plans set

by the Office of Student Affairs and Services (OSAS).

The Office offers activities that support and complement the mission and vision of th

students. Office of Guidance and Counseling (OGC) as one of the offices of Student Services provides assistance for the holis

career, personal-social. Specifically, OGC works to develop well

changes.

Location OSAS Building

Contact Details 300-2202 loc 105 (MAIN)


1. Request for the


Character (CGMC)

For School Requirement Transferees


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The Office of Guidance and Counseling ensures meeting the students’ academic, career and personal

on of comprehensive guidance and counseling program. It implements activities covered by the policies and plans set

by the Office of Student Affairs and Services (OSAS).

The Office offers activities that support and complement the mission and vision of the University in maximizing the growth and development of the

students. Office of Guidance and Counseling (OGC) as one of the offices of Student Services provides assistance for the holis

ically, OGC works to develop well-functioning individual by helping the students make important choices and helping them make


AVAILABILITY OF

SERVICE

FEES

1. Accomplished Exit Interview

Questionnaire


Form

3. Request Slip signed by the

OSD Coordinator

4. Official Receipt of payment

5. One (1) Documentary Stamp

Monday to

Friday

8:00am-5:00pm

Php30

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The Office of Guidance and Counseling ensures meeting the students’ academic, career and personal-social needs and promoting students’ competence

on of comprehensive guidance and counseling program. It implements activities covered by the policies and plans set

e University in maximizing the growth and development of the

students. Office of Guidance and Counseling (OGC) as one of the offices of Student Services provides assistance for the holistic development of students- academic,

functioning individual by helping the students make important choices and helping them make

FEES FORMS PROCESS

CYCLE TIME

RESPONSIBLE

PERSON/ OFFICE/

LOCATION

Php30 Exit Interview

Questionnaire

and Exit

Interview

Form

Request Slip

1 hour and

10 minutes

Guidance

Facilitator/

Guidance Head


For Employment, Board

Examinations, Further Studies

Graduates/Alumni

For Scholarship Student-Applicants

For On-the-Job-Training Students enrolled in

Internship/OJT

For TOSA and Other

Honors/Awards

Student-Applicants


1. Photocopy of any proof of

graduation (e.g. Diploma,

TOR, etc.)


OSD Coordinator



Monday to

Friday

8:00am-5:00pm

Php55

Applicants 1. Photocopy of Certification

from the Scholarship Office


OSD Coordinator



Monday to

Friday

8:00am-5:00pm

Not

Applicable

Students enrolled in 1. Request Slip signed by the

OJT Coordinator (as proof

that the student attended

the OJT orientation seminar)

and Discipline coordinator

(to certify that the student

has/ has no records of

discipline case/s).



Monday to

Friday

8:00am-5:00pm

Not

Applicable

Applicants 1. Photocopy of TOSA

Application Form/ any proof

of application of

honor/award to any

organization (e.g. invitation,

application form, etc.)

2. Photocopy of Registration

form (Current Semester)


OSD Coordinator



Monday to

Friday

8:00am-5:00pm

Not

Applicable

Php55 Request Slip 25 minutes Guidance

Facilitator/

Guidance Head

Not

Applicable

Request Slip 25 minutes Guidance

Facilitator/

Guidance Head

Not

Applicable


Facilitator/

Guidance Head

Not

Applicable


Facilitator/

Guidance Head

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2. Exit Interview Shifters and

Transferees

3. Counseling (Walk-in) Students

4. Request for

Counseling/Consultation/

Group Guidance/Home

Visit/ Referral

Students, Advisers,

Faculty Members,

Administrators,

Parents/Guardians

5. Request for Admission

Slip

Students

6. Request for

Recommendation Letter

Transferees,

Students,

Graduates/Alumni

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Questionnaire

2. Exit Interview Form

Monday to

Friday

8:00am-5:00pm

Not

Applicable

None Monday to

Friday

8:00am-5:00pm

Not

Applicable

Students, Advisers,

Parents/Guardians

1. Letter of request address to

the Guidance Head/

Guidance Facilitator

2. Accomplished Referral Form

(Referral)

Monday to

Friday

8:00am-5:00pm

Not

Applicable

1. Medical Certificate/ Excuse

letter from the Parent

and/or

Guardian/Organization

Adviser and/or

College/department

Authority

2. Accomplished Report of

Absences signed by the

Faculty requesting the

admission slip

Monday to

Friday

8:00am-5:00pm

Not

Applicable

1. Letter of Request and/or any

proof of the need for

recommendation letter (e.g.

photocopy of the

recommendation form from

the requesting institution,

list of requirements with the

name of the institution

requiring, etc.)

2. Photocopy of TOR/Diploma

(Graduates)

Monday to

Friday

8:00am-5:00pm

Not

Applicable

Not

Applicable

Request Slip Guidance

Facilitator/

Guidance Head

Not

Applicable

Counseling

Form

20-45 miutes Guidance

Facilitator/

Guidance Head

Not

Applicable

Referral Form 30 minutes Guidance

Facilitator/

Guidance Head

Not

Applicable

Report of

Absences

Form

Admission Slip

30 minutes Guidance

Facilitator/

Guidance Head

Not

Applicable

30-45 minutes Guidance

Facilitator/

Guidance Head


Request for the Certificate of Good Moral Character (CGMC)


Monday-Friday

8:00am-5:00pm

Who May Avail of the Service Transferees

What are the Requirements 1. Accomplished Exit Interview Questionnaire

2. Accomplished Exit Interview Form

3. Request Slip signed by the OSD Coordinator



Duration 1 hour and 10 minutes

How to Avail of the Service Step Applicant/Client Activity Service Provider

1 Secure and answer the Exit

Interview Questionnaire and fill

out the Exit Interview Form

Office of Guidance

and Counseling

2 Secure signature of the Adviser

and the College Dean/Head

Department/College


Request for the Certificate of Good Moral Character (CGMC)(For School Requirement)

Accomplished Exit Interview Questionnaire

Request Slip signed by the OSD Coordinator

Service Provider Duration of Activity (Under

Normal Circumstances)

Person in Charge

Office of Guidance

and Counseling

20 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

Department/College 10 minutes Adviser

College

Dean/Department

Head

Not Applicable


Fees Forms Output

Not Applicable Exit Interview

Questionnaire, Exit

Interview Form

Released Forms

Not Applicable Exit Interview Form Accomplished Exit

Interview Form


3 Submit the accomplished Exit

Interview Questionnaire and Exit

Interview Form to the Guidance

Facilitator/Guidance Head and

undergo exit interview

Office of Guidance

and Counseling

4 Secure request slip for CGMC

from the Guidance Office

Office of Guidance

and Counseling

5 Pay Php30 to the Cashier Cashier’s Office

6 Present the official receipt of

payment and submit one (1)

documentary stamp to the

Guidance Facilitator/ Guidance

Head

Office of Guidance

and Counseling

7 Receive CGMC from the

Guidance Facilitator/Guidance

Head and log in the record book

for released CGMC

Office of Guidance

and Counseling

8 Secure dry seal from the

Registrar’s office



Office of Guidance

and Counseling

15 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

Office of Guidance

and Counseling

2 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

Cashier’s Office 5 minutes Cashier

Office of Guidance

and Counseling

10 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

Office of Guidance

and Counseling

5 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

Registrar’s Office 3 minutes Office Personnel Not Applicable

END OF TRANSACTION

Not Applicable Exit Interview

Questionnaire, Exit

Interview Form

Exit Interview Data

Not Applicable Request Slip Filled out Request

Slip

Php30 Request Slip

Official Receipt

Issued Official

Receipt

Not Applicable Request Slip CGMC (printed)

Not Applicable Request Slip CGMC (Released)

Not Applicable Not Applicable Official Sealed

CGMC


Request for the Certificate of Good Moral Character (CGMC)(For Employment,


Monday-Friday

8:00am-5:00pm

Who May Avail of the Service Graduates/Alumni

What are the Requirements 1. Photocopy of any proof of graduation (e.g. Diploma, TOR, etc.)




Duration 25 minutes


Step Applicant/Client Activity Service Provider

1 Present Certification from the

Scholarship Office to the


Head and secure request slip for

CGMC

Office of Guidance

and Counseling

2 Secure signature from the OSD

Coordinator

Office of Guidance

and Counseling


Request for the Certificate of Good Moral Character (CGMC)(For Employment, Board Examinations, Further

Photocopy of any proof of graduation (e.g. Diploma, TOR, etc.)

signed by the OSD Coordinator



Person in Charge

Office of Guidance

and Counseling

5 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

Office of Guidance

and Counseling

5 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

Request for the Certificate of Good Moral Character (CGMC) Board Examinations, Further Studies)

Fees Forms Output

Not Applicable Not Applicable


Slip


3 Pay Php30 to the Cashier Cashier’s Office

4 Present the official receipt of

payment and submit photocopy

of any proof of graduation and

one (1) documentary stamp to

the Guidance Facilitator/

Guidance Head

Office of Guidance

and Counseling




for released CGMC

Office of Guidance

and Counseling





Cashier’s Office 5 minutes Cashier

Office of Guidance

and Counseling

10 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

Office of Guidance

and Counseling

5 minutes Guidance

Facilitator/

Guidance Head

Not Applicable


END OF TRANSACTION

Php30 Request Slip

Official Receipt

Issued Official

Receipt




CGMC


Request for


Monday-Friday

8:00am-5:00pm

Who May Avail of the Service Student-Applicants

What are the Requirements 1. Photocopy of Certification from the Scholarship Office




Duration 25 minutes


1 Present Certification from the

Scholarship Office to the


Head and secure request slip for

CGMC

Office of Guidance

and Counseling


Coordinator Office of Student

Discipline


Request for the Certificate of Good Moral Character (CGMC)(For Scholarship)

from the Scholarship Office




Person in Charge

Office of Guidance

and Counseling 5 minutes

Guidance

Facilitator/

Guidance Head

Not Applicable

Office of Student

Discipline 5 minutes

OSD

Coordinator/OSD

Head

Not Applicable

the Certificate of Good Moral Character (CGMC)

Fees Forms Output


Slip

Not Applicable Request Slip Accomplished

Request Slip


3 Submit photocopy of

Certification from the

Scholarship Office, accomplished

request slip and one (1)



Head

Office of Guidance

and Counseling




for released CGMC

Office of Guidance

and Counseling





Office of Guidance


Guidance

Facilitator/

Guidance Head

Not Applicable

Office of Guidance


Guidance

Facilitator/

Guidance Head

Not Applicable


END OF TRANSACTION




CGMC




Monday-Friday

8:00am-5:00pm

Who May Avail of the Service Student-Applicants

What are the Requirements 1. Photocopy of TOSA Application Form/ any proof of

2. Photocopy of Registration form (Current Semester)




Duration 25 minutes


1 Present proof of application of

honor/award to the Guidance

Facilitator/Guidance Head and

secure request slip for CGMC

Office of Guidance

and Counseling


Coordinator

Office of Student

Discipline


Request for the Certificate of Good Moral Character (CGMC)(For TOSA and Other Honors/Awards)

Photocopy of TOSA Application Form/ any proof of application of honor/award to any organization (e.g. invitation, application form, etc.)

Photocopy of Registration form (Current Semester)


Service Provider Duration of Activity (Under Normal Circumstances)

Person in Charge

Office of Guidance

and Counseling

5 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

Office of Student

Discipline

5 minutes OSD

Coordinator/OSD

Head

Not Applicable

Request for the Certificate of Good Moral Character (CGMC) (For TOSA and Other Honors/Awards)

application of honor/award to any organization (e.g. invitation, application form, etc.)

Fees Forms Output


Slip

Not Applicable Request Slip Accomplished

Request Slip


3 Submit photocopy of proof of

application, accomplished

request slip and one (1)



Head

Office of Guidance

and Counseling




for released CGMC

Office of Guidance

and Counseling





Office of Guidance

and Counseling

10 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

Office of Guidance

and Counseling

5 minutes Guidance

Facilitator/

Guidance Head

Not Applicable


END OF TRANSACTION




CGMC



Monday-Friday

8:00am-5:00pm

Who May Avail of the Service Students




1 Visit the Guidance Facilitator/

Guidance Head and undergo

counseling session

Office of Guidance

and Counseling

2 Log the visit in the counseling

record book

Office of Guidance

and Counseling


Counseling: Walk-in



Person in Charge

Office of Guidance

and Counseling

20-40 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

Office of Guidance

and Counseling

5 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

END OF TRANSACTION

Fees Forms Output

Not Applicable Counseling Form Counseling Record

Not Applicable Logsheet Counseling Record


Request for Counseling/Consultation/ Group Guidance/Home Visit/


Monday-Friday

8:00am-5:00pm


Students, Advisers, Faculty Members, Administrators, Parents/Guardians

What are the Requirements 1. Letter of request address to the Guidance Facilitator/Guidance Head

2. Accomplished Referral Form (Referral)

Duration 30 minutes

How to Avail of the Service Step Applicant/Client Activity

1 Submit request letter and/or

accomplished referral form to the

Guidance Facilitator/Guidance Head

2 Secure the schedule, venue, persons

involve, etc. Of

Counseling/Consultation/ Group

Guidance/Home Visit/ Referral


Request for Counseling/Consultation/ Group Guidance/Home Visit/


to the Guidance Facilitator/Guidance Head



Person in Charge

Office of

Guidance and

Counseling

5 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

Office of

Guidance and

Counseling

25 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

END OF TRANSACTION

Request for Counseling/Consultation/ Group Guidance/Home Visit/ Referral

Fees Forms Output

Not Applicable Referral Form Request Letter/

Accomplished referral

form

Not Applicable Not Applicable Detailed Plan of

Counseling/Consultation/

Group Guidance/Home

Visit/ Referral



Monday-Friday

8:00am-5:00pm


Students

What are the Requirements 1. Medical Certificate/Excuse letter from the Parent and/or Guardian/Organization Adviser and/or College/Department Authority

2. Accomplished Report of Absences signed by the Faculty requesting the admission slip

Duration 30 minutes


1 Present medical certificate/excuse

letter to and secure report of

absences form from the Guidance

Facilitator/Guidance Head

Office of Guidance

2 Accomplish the report of absences

and secure the signature of the

faculty requesting the admission

slip

College/Department

3 Submit the medical Office of Guidance


Request for Admission Slip

Medical Certificate/Excuse letter from the Parent and/or Guardian/Organization Adviser and/or College/Department Authority

Accomplished Report of Absences signed by the Faculty requesting the admission slip



Person in Charge

Office of Guidance

and Counseling

5 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

College/Department 5 minutes Faculty Not Applicable

Office of Guidance 10 minutes Guidance Not Applicable

Medical Certificate/Excuse letter from the Parent and/or Guardian/Organization Adviser and/or College/Department Authority

Fees Forms Output

Not Applicable Report of

Absences

None


Absences

Accomplished Report of

Absences

Not Applicable Report of Accomplished admission


certificate/excuse letter and the

accomplished report of absences to

the Guidance Facilitator/Guidance

Head and secure the admission slip

4 Receive admission letter from the


and log in the record book for

released admission slip

Office of Guidance


and Counseling Facilitator/

Guidance Head

Office of Guidance

and Counseling

5 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

END OF TRANSACTION

Absences slip

Not Applicable Admission slip Admission Letter



Monday-Friday

8:00am-5:00pm


Transferees, Students, Graduates/Alumni

What are the Requirements 1. Letter of Request and/or any proof of the need for recommendation letter

(e.g. photocopy of the recommendation form from the requesting institution, list of requirements with the name of the institu

2. Photocopy of TOR/Diploma (Graduates)

3. Photocopy of Report of grades (Transferees)

4. Photocopy of Registration Form (Students)

Duration 30 minutes


1 Submit letter of request/ any proof of

the need for recommendation letter

and photocopy of documents to


2 Receive recommendation letter from

the Guidance Facilitator/Guidance



Request for Recommendation Letter

Letter of Request and/or any proof of the need for recommendation letter

(e.g. photocopy of the recommendation form from the requesting institution, list of requirements with the name of the institu

Photocopy of TOR/Diploma (Graduates)

3. Photocopy of Report of grades (Transferees)

Photocopy of Registration Form (Students)



Person in Charge

Office of

Guidance and

Counseling

30 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

Office of

Guidance and

Counseling

5 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

END OF TRANSACTION

Request for Recommendation Letter

(e.g. photocopy of the recommendation form from the requesting institution, list of requirements with the name of the institution requiring, etc.)

Fees Forms Output


Absences

None

Not Applicable Recommendation

Letter

Recommendation Letter

(Released)


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Profile

It is the aim of the Job Placement Office to provide useful assistance to both alumni, graduating and undergraduate students

for employment related to their field of education, and compatible to their skills and specialization. The office also responds t

industries in their search for top/quality graduates that can fill

Location

Office of Student Affairs and Services Central Office, GPB Main Campus 1, Batangas State University, Rizal Avenue, Batangas C

Contact Details

(043) 300 2201 loc. 102 / VOIP 1142


1. Requesting for appointment

of various industries/agencies/

Establishments for possible

partnership with the University

Various

Industries/Agencies/

Establishments,

both public and

private

2. Securing approval for list of

graduates/alumni/topnotchers

of the University

Various


Establishments,

both public and

private


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It is the aim of the Job Placement Office to provide useful assistance to both alumni, graduating and undergraduate students

employment related to their field of education, and compatible to their skills and specialization. The office also responds t

industries in their search for top/quality graduates that can fill-in their manpower needs usually by asking list of graduates/topnotchers.

Office of Student Affairs and Services Central Office, GPB Main Campus 1, Batangas State University, Rizal Avenue, Batangas C


AVAILABILITY OF

SERVICE

FEES


Establishments,

both public and

Request letter

addressed to the

University

President

Mondays to

Fridays

8:00 am-5:00 pm

(via e-mail or

letter via post

office)

None


Establishments,

both public and

Request letter

addressed to the

University

President

Mondays to

Fridays

8:00 am-5:00 pm

(via e-mail or

letter via post

office)

None

PPPlllaaaccceeemmmeeennnttt

It is the aim of the Job Placement Office to provide useful assistance to both alumni, graduating and undergraduate students of the University in their search

employment related to their field of education, and compatible to their skills and specialization. The office also responds to the needs and request of various

ly by asking list of graduates/topnotchers.

Office of Student Affairs and Services Central Office, GPB Main Campus 1, Batangas State University, Rizal Avenue, Batangas City, 4200

FORMS PROCESS CYCLE

TIME

PERSON

RESPONSIBLE/

OFFICE/LOCATION

None 1-2 minutes University

President, Director

of OSAS, Assistant

Director of Job

Placement Office/

OSAS Office, GPB

Main Campus 1

None 1-2 minutes University

President, Director

of OSAS, Assistant

Director of Job

Placement Office/

OSAS Office, GPB

Main Campus 1


3. Accepting walk-in inquiries

from different

industries/agencies/

establishments for possible

partnership with the University

Various


Establishments,

both public and

private

4. Accepting inquiries of

graduates/alumni about

possible job vacancies

Students, Public



Establishments,

both public and

N.A. Mondays to

Fridays

8:00 am-5:00 pm

None

Students, Public N.A. Mondays to

Fridays

8:00 am-5:00 pm

(via e-mail or

telephone call)

None

None 30 minutes Director of OSAS,

Assistant Director

of Job Placement

Office/ OSAS Office,

GPB Main Campus

1

None 5 minutes Assistant Director

of Job Placement

Office/ OSAS Office,

GPB Main Campus

1


Requesting of Appointment of Various Industries/Agencies/Establishments


January to December

Mondays-Fridays

8:00 AM - 5:00 PM


Various Industries/Agencies/Establishments (both public and private)


Request letter addressed to: Dr. Nora Lumbera

University President, Batangas State University

Duration

1-2 minutes



ACTIVITY

SERVICE PROVIDER

1 Present request

letter addressed to

the University

President to the Job

Placement Office

Job Placement

Note: Upon approval of the request, the list of graduates/alumni/board topnotchers will be forwarded to e



for Possible Partnership


Request letter addressed to: Dr. Nora Lumbera-Magnaye


SERVICE PROVIDER DURATION OF

ACTIVITY

(under normal

circumstances)

PERSON-IN-

CHARGE

Job Placement

Office

1-2 minutes Mr. Gerard B. Remo

Asst. Director, Job

Placement Office

Note: Upon approval of the request, the list of graduates/alumni/board topnotchers will be forwarded to e-mail address of the requesting party.

END OF TRANSACTION


FEES FORMS OUTPUT

None None Request letter

received and to be

forwarded to the

Office of the

President for

approval

mail address of the requesting party.


Securing Approval for List of Graduates/Alumni/Topnotchers of the


January to December

Mondays-Fridays

8:00 AM - 5:00 PM




Request letter addressed to: Dr. Nora Lumbera


Duration

1-2 minutes



ACTIVITY

SERVICE PROVIDER

1 Present request

letter addressed to

the University


Placement Office

Job Placement

Note: Upon approval of the request, the Job Placement Office will confirm with the requesting party of their appointment requ


Securing Approval for List of Graduates/Alumni/Topnotchers of the


to: Dr. Nora Lumbera-Magnaye



ACTIVITY

(under normal

circumstances)

PERSON-IN-

CHARGE

Job Placement

Office

1-2 minutes Mr. Gerard B. Remo

Asst. Director, Job

Placement Office

Note: Upon approval of the request, the Job Placement Office will confirm with the requesting party of their appointment requ

END OF TRANSACTION

Securing Approval for List of Graduates/Alumni/Topnotchers of the University

FEES FORMS OUTPUT

None None Request letter

received and to be

forwarded to the

Office of the

President for

approval

Note: Upon approval of the request, the Job Placement Office will confirm with the requesting party of their appointment request.


Walk-in Inquiries for Appointment with


January to December

Mondays-Fridays

8:00 AM - 5:00 PM


Various Industries/Agencies/Establishments (both public and


On-the-spot verbal inquiry with the Job Placement Office

Duration

30 minutes



ACTIVITY

SERVICE PROVIDER

1 Present request

letter addressed to

the University


Placement Office

Job Placement

Note: Walk-in clients will be entertained on the spot at the Job Placement Office


in Inquiries for Appointment with Industries/Various Agencies/Establishments

for Possible Partnership


spot verbal inquiry with the Job Placement Office


ACTIVITY

(under normal

circumstances)

PERSON-IN-

CHARGE

Job Placement

Office

30 minutes Mr. Gerard B. Remo

Asst. Director, Job

Placement Office

in clients will be entertained on the spot at the Job Placement Office

END OF TRANSACTION

Industries/Various Agencies/Establishments

FEES FORMS OUTPUT

None None Client enlightened

regarding their

inquiry


Accepting inquiries Schedule of Availability of Service

January to December

Mondays-Fridays

8:00 AM - 5:00 PM


Students


None

Duration

5 minutes



ACTIVITY

SERVICE PROVIDER

1 Students/Alumni

will ask of industries

in need of

manpower related

to his/her field of

specialization

Job Placement

Note: Students inquiring will be provided with the vacancies available and other pertinent information in applying for the jo


inquiries of graduates/alumni about possible job vacancies


ACTIVITY

(under normal

circumstances)

PERSON-IN-

CHARGE

Job Placement

Office

5 minutes Mr. Gerard B. Remo

Asst. Director, Job

Placement Office

Note: Students inquiring will be provided with the vacancies available and other pertinent information in applying for the jo

END OF TRANSACTION

of graduates/alumni about possible job vacancies

FEES FORMS OUTPUT

None None Students informed

of the vacancies in

various

industries/agencies/

establishments

Note: Students inquiring will be provided with the vacancies available and other pertinent information in applying for the job.


OOOffffffiiiccceee ooofff ttthhheee AAAssssssiiisss Profile

National Service Training Program (NSTP) is the service training mandated under Republic Act 9163 (NSTP Act of 2001). Accord

level students taking baccalaureate or vocational courses must take

Training Corps (ROTC), Civic welfare Training Service (CWTS) and Literacy Training Service (LTS). It is for this purpose tha

NROTC Unit in Gov. Pablo Borbon Campuses 1 and 2 and in Malvar and the 401

CWTS and LTS programs in all campuses of the University.

Location GPB Campus 1, Rizal Avenue, Batangas City

Contact details

(043) 300-2202 loc 111


1. Training Students None

2. Issuance of

certificate of

completion of the

training

Students Grade


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National Service Training Program (NSTP) is the service training mandated under Republic Act 9163 (NSTP Act of 2001). Accord

level students taking baccalaureate or vocational courses must take one of the three components of this service training program, namely, Reserve Officers’

Training Corps (ROTC), Civic welfare Training Service (CWTS) and Literacy Training Service (LTS). It is for this purpose tha

NROTC Unit in Gov. Pablo Borbon Campuses 1 and 2 and in Malvar and the 401st ROTC Unit in ARASOF, Lemery and Balayan campuses. The office also supervises

CWTS and LTS programs in all campuses of the University.

REQUIREMENTS SCHEDULE OF AVAILABLITY OF

SERVICE

FEES FORMS

Monday to Friday

8:00AM – 5:00PM

None Registration Form

Personal Data Sheet

Monday to Friday

8:00AM – 5:00PM

None None

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National Service Training Program (NSTP) is the service training mandated under Republic Act 9163 (NSTP Act of 2001). According to the law, all tertiary

one of the three components of this service training program, namely, Reserve Officers’

Training Corps (ROTC), Civic welfare Training Service (CWTS) and Literacy Training Service (LTS). It is for this purpose that the NSTP Office manages the 307th

ROTC Unit in ARASOF, Lemery and Balayan campuses. The office also supervises

PROCESS CYCLE TIME

RESPONSIBLE PERSON/OFFICE/LOCATION

Personal Data Sheet

Two

semesters

Office Personnel/Office of the

Director for NSP/Main Campus 1

3-10 mins Office Personnel/Office of the

Director for NSP/Main Campus 1


Schedule of Availability of Service Weekends of every semester


What are the requirements None

Durations Two Semesters

How to Avail of the Service Step Applicant/Client Activity Service provider

1 Report to respective colleges for the

schedule of NSTP orientation

Office of the NSTP

2 Attend NSTP orientation Office of the NSTP

3

Accomplish forms required by the

components; ROTC, CWTS and LTS

Office of the NSTP

4 Attend training/classes as posted or

scheduled in the NSTP office

Office of the NSTP

5 Undergo training Office of the NSTP


Training

Service provider Duration of Activity (Under Normal Circumstances)

Person in Charge

Office of the NSTP 1 hr Administrative Aide

Office of the NSTP 4 hrs NSTP Personnel



Office of the NSTP Two semester NSTP Instructors

END OF TRANSACTION

Fees Forms Output

None None Informed students

None None Properly oriented

students

None Registration Form

Personal Data Sheet

Accomplished

forms

None None Disseminated

information

None None Trained Students


Issuance of Certificate of Completion of NSTP Training

Schedule of Availability of Service Monday-Friday: 8:00AM-5:00PM


What are the requirements Application Form

Durations 3-10 minutes

How to Avail of the Service Step Applicant/Client

Activity Service provider

1 Filing application for

certification

Office of the NSTP

2 Issuance of

certificate

Office of the NSTP



Service provider Duration of Activity (Under Normal Circumstances)

Person in Charge Fees

Office of the NSTP 2-5 mins Administrative Aide None

Office of the NSTP 2-5 mins Administrative Aide None

END OF TRANSACTION


Forms Output

Application Form Attended application

None Issued certificate


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Profile

This Office strives to facilitate local and international practical exposure for student trainees for them to gain related le

opportunities to become better professionals of global standard.

fide students through a carefully planned, progressive and closely monitored actual work experiences required in a globally c

Location OJT Office

Contact Details Main Campus 1 (043) 300 2202 loc 115

Main Campus 2 (043) 425 – 0139 loc 2147

Lipa Campus (043) 980 – 0385 loc 3104

Rosario Campus (043) 980 – 0385 loc 4201

San Juan Campus (043) 980 – 0385 loc 4102

Balayan Campus (043) 980 – 0385 loc 1201

Malvar Campus (043) 778 – 2170 loc 113

Lobo Campus

Nasugbu Campus

Lemery Campus

FRONTLINE SERVICE

CLIENTS

1. Signing of

Endorsement Letter

for OJT by OJT

Coordinator

Student

trainees


Character, Medical Certificate

2. Signing of

Endorsement Letter

Student

trainees




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This Office strives to facilitate local and international practical exposure for student trainees for them to gain related le

opportunities to become better professionals of global standard. It also- intends to cater quality, relevant and responsive related learning experiences for all bona

fide students through a carefully planned, progressive and closely monitored actual work experiences required in a globally c

REQUIREMENTS SCHEDULE OF AVAILABILITY OF

SERVICE

FEES



January – December

Monday – Friday

8:00 AM – 5:00 PM

No Noon Break

Excluding Holidays

None




Monday – Friday

None

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This Office strives to facilitate local and international practical exposure for student trainees for them to gain related learning experiences and

intends to cater quality, relevant and responsive related learning experiences for all bona

fide students through a carefully planned, progressive and closely monitored actual work experiences required in a globally competitive labor market.

FORMS PROCESS CYCLE TIME

RESPONSIBLE PERSON/OFFICE/LOCA

TION

None 4 – 10 minutes OJT Office



for OJT by Assistant

Director, OJT

3. Securing Training

Agreement and

Liability Waiver

Student

trainees

Current student registration

form with enrolled subject OJT

4. Securing Related

Learning Experience

(RLE) Journal

Student

trainees

Current Student Registration

Form, Received Copy of the

Endorsement Letter for OJT,

Notarized Training Agreement

and Liability Waiver,


Character, Photocopy of

Me

Accomplished Location Map

Form, Photocopy of Insurance

Certificate, Copy of OJT

Frame,

Dormitory/Boarding House’s

Business Permit

5. Answer Queries about

OJT concerns

Student

trainees,

public

None


8:00 AM – 5:00 PM

No Noon Break

Excluding Holidays

Current student registration

form with enrolled subject OJT


Monday – Friday

8:00 AM – 5:00 PM

No Noon Break

Excluding Holidays

None

Current Student Registration

Form, Received Copy of the



and Liability Waiver,


Character, Photocopy of

Medical Certificate,



Certificate, Copy of OJT -Time

Frame, *Copy of


Business Permit


Monday – Friday

8:00 AM – 5:00 PM

No Noon Break

Excluding Holidays

None

None January – December

Monday – Friday

8:00 AM – 5:00 PM

No Noon Break

Excluding Holidays

None





Signing of Endorsement Letter Schedule of Availability of Service --

Who May Avail of the Service Student Trainees

What are the Requirements Certificate of Good Moral Character, Medical Certificate

Duration 4 – 10 minutes

How to avail of the Service Step Applicant/Client Activity Service Provider

1 Present the endorsement letter

for OJT with attached Medical

Certificate and Certificate of Good

Moral Character

OJT Office

2 Register at the Log book OJT Office


Signing of Endorsement Letter for OJT by the OJT Coordinator

Certificate of Good Moral Character, Medical Certificate


Activity (Under

Normal

Circumstances)

Person in Charge

Office 2 – 5 minutes Administrative Aide III

OJT Office 2 – 5 minutes Administrative Aide III

END OF TRANSACTION

for OJT by the OJT Coordinator

Fees Forms Output

None None Received Endorsement

Letter for OJT with

attached Medical

Certificate and Good

Moral Certificate

None None Signed Endorsement

Letter for OJT by OJT

Coordinator


Signing of Endorsement Letter for OJT by the Assistant Director, On

Schedule of Availability of Service January – December

Monday – Friday

8:00 AM – 5:00 PM

No Noon Break

Excluding Holidays


What are the Requirements Certificate of Good Moral Character, Medical Certificate


How to avail of the Service Step Applicant/Client Activity

1 Present the endorsement letter for OJT

signed by their respective OJT

Coordinator and College Dean with

attached Medical Certificate and

Certificate of Good Moral Character

2 Register at the Log book


Signing of Endorsement Letter for OJT by the Assistant Director, On

Certificate of Good Moral Character, Medical Certificate

Service

Provider


(Under Normal

Circumstances)

Person in Charge Fees

OJT Office 2 – 5 minutes Administrative

Aide III

None

OJT Office 2 – 5 minutes Administrative

Aide III

None

END OF TRANSACTION

Signing of Endorsement Letter for OJT by the Assistant Director, On-the-Job Training

Fees Forms Output

None None Received Endorsement Letter for OJT

with attached Medical Certificate and

Good Moral Certificate

None None Signed Endorsement Letter for OJT by

Assistant Director, OJT


Securing Training Agreement and Liability Waiver for OJT


Monday – Friday

8:00 AM – 5:00 PM

No Noon Break

Excluding Holidays


What are the Requirements Current Student Registration Form



1 Present the Student Registration

form with --enrolled subject OJT

OJT Office

2 Register at the Log book OJT Office




Activity (Under

Normal

Circumstances)

Person in Charge



END OF TRANSACTION


Fees Forms Output

None None Checked and

Verified Student Registration

Form with Enrolled subject OJT

None None Copy of Training Agreement

and Liability Waiver


Securing Related


Monday – Friday

8:00 AM – 5:00 PM

No Noon Break

Excluding Holidays


What are the Requirements Current Student Registration Form, Received Copy of the Endorsement Letter for OJT, Nota

Character, Photocopy of Medical Certificate, Accomplished Location Map Form, Photocopy of Insurance Certificate, Copy of OJT

Dormitory/Boarding House’s Business Permit

*Applicable only to those student trainees who are renting dormitories or boarding houses in the conduct of their on



1 Submit the following documents

in a long brown envelope: Current

Student Registration Form,

Received Copy of the



OJT Office


Securing Related Learning Experience Journal (RLE

Current Student Registration Form, Received Copy of the Endorsement Letter for OJT, Notarized Training Agreement and Liability Waiver, Certificate of Good Moral

Character, Photocopy of Medical Certificate, Accomplished Location Map Form, Photocopy of Insurance Certificate, Copy of OJT

*Applicable only to those student trainees who are renting dormitories or boarding houses in the conduct of their on


Activity (Under

Normal

Circumstances)

Person in Charge


Learning Experience Journal (RLE) for OJT

rized Training Agreement and Liability Waiver, Certificate of Good Moral

Character, Photocopy of Medical Certificate, Accomplished Location Map Form, Photocopy of Insurance Certificate, Copy of OJT Time Frame, *Copy of

*Applicable only to those student trainees who are renting dormitories or boarding houses in the conduct of their on-the-job training

Fees Forms Output

None None Checked and verified

pertinent OJT documents


and Liability Waiver, Certificate of

Good Moral Character, Photocopy

of Medical Certificate,



Certificate, Copy of OJT Time

Frame, *Copy of


Business Permit

2 Register at the Logbook OJT Office



END OF TRANSACTION

None None Related Learning

Experience (RLE) Journal



Monday – Friday

8:00 AM – 5:00 PM

No Noon Break

Excluding Holidays

Who May Avail of the Service Student Trainees, Public



How to avail of the Service Step Applicant/Client Activity

1 State the inquiry about OJT concerns OJT Office

2 Verify the next steps depending on the

nature of the inquiry

OJT Office


Answer Queries about OJT Concerns

Service

Provider

Duration of

Activity (Under

Normal

Circumstances)

Person in Charge



END OF TRANSACTION

Answer Queries about OJT Concerns

Fees Forms Output

None None Attended Inquiries

None None Properly disseminated

information


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Profile The Review Center aims to provide concrete review programs and review assistance to Batangas State University graduates that will help them guarantee a

successful outcome in their respective board examinations and to develop

record for possible merging of knowledge and resources.

Location

Office of Student Affairs and Services Central

Contact Details (043) 300 2201 loc. 102 / VOIP 1142


1. Entertain queries

regarding review

schedules.

Students, Alumni,

Faculty, General

Public

2. Entertain

queries/appointments

from different private

review centers

applying for possible

partnership.

Private Review

Center Personnel

Letter addressed to

the

President/

Office Profile


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provide concrete review programs and review assistance to Batangas State University graduates that will help them guarantee a

successful outcome in their respective board examinations and to develop linkages with private review centers with high academic standards and proven track

record for possible merging of knowledge and resources.

airs and Services Central, GPB Main Campus 1, Batangas State University, Rizal Avenue,


SERVICE

FEES

None

Mondays to

Fridays

8:00 am-5:00 pm

(via e-mail or letter

via post office)

None

Letter addressed to

the University

President/

Office Profile

Mondays to

Fridays

8:00 am-5:00 pm


via post office)

None

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provide concrete review programs and review assistance to Batangas State University graduates that will help them guarantee a

linkages with private review centers with high academic standards and proven track

, GPB Main Campus 1, Batangas State University, Rizal Avenue, Batangas City, 4200


PERSON RESPONSIBLE/

OFFICE/LOCATION

None

30 minutes

University

President, Director

of OSAS, Assistant

Director of Job

Placement Office/

OSAS Office, GPB

Main Campus 1

None

30 minutes

Office Personnel/

Office of the

Assistant Director

for Review Center/

Coordinators per

Program or per

Campus



about Review

Programs/Assistance

Students, Alumni,

Faculty, General

Public


regarding enrolment

for In-House Review

Classes

Students, Alumni,

Faculty, General

Public

Graduation

Credentials


None

Mondays to

Fridays

8:00 am-5:00 pm


via post office)

None

Graduation

Credentials

Mondays to

Fridays

8:00 am-5:00 pm

Enrolment/Registration

Fees Registration Form

None

5-10 mins

Office Personnel/

Office of the

Assistant Director

for Review Center/

Coordinators per

Program or per

Campus

Review

Registration Form

5-10 mins

Office Personnel/

Office of the

Assistant Director

for Review Center/

Coordinators per

Program or per

Campus



Mondays-Fridays

8:00 AM - 5:00 PM

Who May Avail of the Service Students, Faculty, General Public




STEP APPLICANT/CLIENT ACTIVITY

SERVICE PROVIDER

1 State the inquiry to

the office personnel

Office of the

Assistant Director

for Review Center

2 Verify the next

steps depending on

the nature of the

inquiry

Office of the

Assistant Director

for Review Center


Entertain Queries about Review Schedules

SERVICE PROVIDER DURATION OF ACTIVITY


PERSON-IN-CHARGE

Office of the

Assistant Director

for Review Center

2 – 5 min Asst. Director,

Review Center

Office of the

Assistant Director

for Review Center


Review Center

END OF TRANSACTION

Entertain Queries about Review Schedules

FEES FORMS OUTPUT

None None Attended inquiries

from the public

None None Properly

disseminated

information


Entertain Queries/Appointments from


Mondays-Fridays

8:00 AM - 5:00 PM

Who May Avail of the Service Various Private Review Centers

What are the Requirements Request letter addressed to: Dr. Nora Lumbera


Duration 30 mins


STEP APPLICANT/CLIENT ACTIVITY PROVIDER

1 Present request letter addressed

to the University President to the

Job Placement Office

Office of the

Assistant Director

for Review Center

2 Discuss the review programs

offered by the private review

center and their corresponding

fees

Office of the

Assistant Director

for Review Center


Entertain Queries/Appointments from Different Private Review Centers

Applying for Possible Partnership

letter addressed to: Dr. Nora Lumbera-Magnaye


SERVICE PROVIDER



PERSON-IN-CHARGE

FEES

Office of the

Assistant Director

for Review Center

1-2 minutes Asst. Director,

Review Center

None

Office of the

Assistant Director

for Review Center


Review Center

None

END OF TRANSACTION

Different Private Review Centers

FEES FORMS OUTPUT

None None Request letter received and to be

forwarded to the Office of the

President for approval

None None Private Review Center applying for

partnership approved/rejected for

recommendation to higher officials.


Entertain Queries about Review Programs/


Mondays-Fridays

8:00 AM - 5:00 PM

Who May Avail of the Service Students, Faculty, General Public





SERVICE PROVIDER

1

State the inquiry to

the office personnel

Office of the

Assistant Director

for Review Center

2

Verify the next

steps depending on

the nature of the

inquiry.

Office of the

Assistant Director

for Review Center


Entertain Queries about Review Programs/Assistance



PERSON-IN-CHARGE

Office of the

Assistant Director

for Review Center

3 – 5 min

Asst. Director,

Review Center

Office of the

Assistant Director

for Review Center

3 – 5 min

Asst. Director,

Review Center

END OF TRANSACTION

Assistance

FEES FORMS OUTPUT

None

None

Attended inquiries

from the client

None

None

Properly

disseminated

information


Entertain Queries Schedule of Availability of Service January to December

Mondays-Fridays

8:00 AM - 5:00 PM

Who May Avail of the Service Students, Alumni, Faculty, General Public

What are the Requirements Graduation Credentials

Duration 5 minutes



SERVICE PROVIDER

1

Client will inquire

about the steps in

enrolment for In-

House Review

Classes

Office of the

Assistant Director

for Review Center


Entertain Queries Regarding Enrolment for In-House Review Classes



PERSON-IN-CHARGE

Office of the

Assistant Director

for Review Center

5 minutes

Asst. Director,

Review Center

END OF TRANSACTION

House Review Classes

FEES FORMS OUTPUT

None

Registration Form

Properly

disseminated

information on the

enrolment

procedure


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Profile The Scholarship and Financial Assistance Office (SFAO) assists the university in achieving its vision by providing scholarshi

to the poor but deserving students and recognizing their academic performance through awards and incentives.

Location Student Center, Gov. Pablo Borbon Main Campus I.

Contact Details (043) 300-2202 local.115

0920-976-8622/0925-828-0083


1. Receiving of

students’ scholarship

forms from new

scholarship / grants

applicants.

Students/

scholars

In a long brown envelope

•••

•

•

•

*Report of Ratings

*Report of Grades

* except for Freshmen,

transferees and s


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The Scholarship and Financial Assistance Office (SFAO) assists the university in achieving its vision by providing scholarshi

nd recognizing their academic performance through awards and incentives.

Student Center, Gov. Pablo Borbon Main Campus I.


AVAILABILITY OF

SERVICE

FEES

In a long brown envelope

• 1x1 picture

• Course prospectus

• photocopy of NSO Birth

Certificate

• registration form /

Proposal Slip

• Notice of Passing

(freshmen transferees

or shifters)

• Certificate of

Scholarship from

sponsors (if applicable)

*Report of Ratings

*Report of Grades

except for Freshmen,

transferees and shifters

Monday – Friday

7:00 am – 6:00 pm

Without noon break

Saturday

8:00 am – 5:00 pm

(Main Campus I only)

None

dd FFFiiinnnaaannnccciiiaaalll AAAssssssiiissstttaaannnccceee

The Scholarship and Financial Assistance Office (SFAO) assists the university in achieving its vision by providing scholarship grants and financial assistance

nd recognizing their academic performance through awards and incentives.

FORMS PROCESS

CYCLE

TIME

RESPONSIBLE PERSON

/ OFFICE/ LOCATION

• Application

Forms

10 mins. SFAO

Head/Coordinator/In-

charge/ and Staff

Scholarship and


Office/ Student Center

Building


2. Receiving of

students’ scholarship

forms from renewing

applicants.

Students/

scholars

•

•

3. Signing of approved/

disapproved

registration forms

Students/

scholars

•

•

4. Signing and releasing

of clearance with

ledgers and report of

ratings.

Students/

scholars

••

5. Issuance of

certificates

(Scholarship and

Honors)

Students/

scholars,

Representat

ive & public

in general

•


• BSU Identification

Card/Latest

Registration Form

• Certification of

Continuance from

Sponsors (if applicable)

Monday – Friday

7:00 am – 6:00 pm

Without noon break

(Main Campus)

Saturday

8:00 am – 5:00 pm

(Main Campus)

None

• Certificate of

Continuance from the

sponsor

• Registration Form

Monday – Friday

7:00 am – 6:00 pm

Without noon break

(Main Campus)

Saturday

8:00 am – 5:00 pm

None

• Registration form

• Clearance

Monday – Friday

7:00 am – 6:00 pm

Without noon break

(Main Campus)

Saturday

8:00 am – 5:00 pm

(Main Campus)

None

• Registration Form/BSU

ID

Monday – Friday

7:00 am – 6:00 pm

Without noon break

(Main Campus)

Saturday

8:00 am – 5:00 pm

None

None 10 mins. SFAO


charge/ and Staff

Scholarship and



Building

None 5 mins. SFAO


charge/ and Staff

Scholarship and



Building

None 10 mins. Scholarship Staff /

Scholarship Office /

Student Center

Requests Slip 45 mins Scholarship Staff /


Student Center


6. Application for

Candidates for

Graduation with

Honors

Candidates

for

Graduation

with Honors

•

•

7. Answering queries

regarding scholarship

matters

Students/

scholars,

sponsors,

parents,

Public in

general

8. Assisting sponsors in

payments of

scholars’ account

Sponsors •


the signing of

Sponsors •


With noon break

(Main Campus)

• Certified photocopy of

student’s record from

the registrar’s office.

• Duly accomplished

application form

Monday – Friday

7:00 am – 6:00 pm

Without noon break

(Main Campus)

Saturday

8:00 am – 5:00 pm

(Main Campus)

None

None Monday – Friday

7:00 am – 6:00 pm

Without noon break

(Main Campus)

Saturday

8:00 am – 5:00 pm

With noon break

(Main Campus)

None

• Copy of check

Monday – Friday

7:00 am – 6:00 pm

Without noon break

(Main Campus)

Saturday

8:00 am – 5:00 pm

(Main Campus)

None

• Approved Appointment Monday – Friday

7:00 am – 6:00 pm

None

Application Form 1 week Scholarship Staff /


Student Center

None 10-15

mins.

Scholarship Staff /


Student Center

None 10-15

mins.

Scholarship Staff /


Student Center

MOA 3-4 hours Scholarship Staff /



Memorandum of

Agreement (MOA)

•


the annual meeting

of their scholars.

Sponsors •

11. Issuance of

Scholarship Master

List per semester

VPAA’s

Office,

Accounting

Office

Budget

Office

Planning

Office


with the President

from the President’s

Office.

• Copy of reviewed MOA

by the BSU Legal

Officer.

Without noon break

(Main Campus)

Saturday

8:00 am – 5:00 pm

(Main Campus)

• Approved request

letter from the

President’s office.

Monday – Friday

7:00 am – 6:00 pm

Without noon break

(Main Campus)

Saturday

8:00 am – 5:00 pm

With noon break

(Main Campus)

None

Request letter Monday – Friday

7:00 am – 6:00 pm

Without noon break

(Main Campus)

Saturday

8:00 am – 5:00 pm

With noon break

(Main Campus)

None

Student Center

None 10-15

mins.

Scholarship Staff /


Student Center

Copy of Master List 5-10

mins.

Scholarship Staff /


Student Center


Receiving of Student’s scholarship f


Monday – Friday 7:00 am – 6:00 pm without noon break (Main Campus)

Saturday 8:00 am – 5:00 pm (Main Campus)

Who may avail of the services Students / Scholars

Duration 10 mins.

What are the requirements In a long brown envelope:

• Course prospectus from the College/Department

• photocopy of NSO Birth Certificate

• registration form / Proposal Slip

• Notice of Passing (freshmen transferees or shifters) to be secure from the Testing and Admission Office

• Certificate of Scholarship/Continuance from sponsors (if applicable)

*Report of Ratings

*Report of Grades

* except for Freshmen, transferees and shifters

How to Avail of the Services Step Applicant / Client Activity

1 Submit all the required

documents and duly

accomplished application

form to the Scholarship and


for evaluation.


Receiving of Student’s scholarship forms from new scholarship grant

6:00 pm without noon break (Main Campus)

(Main Campus)

Course prospectus from the College/Department

photocopy of NSO Birth Certificate

ce of Passing (freshmen transferees or shifters) to be secure from the Testing and Admission Office

Certificate of Scholarship/Continuance from sponsors (if applicable)

except for Freshmen, transferees and shifters

Service Provider Duration

of Activity

Person in Charge

SFAO 10 mins. SFAO


charge

orms from new scholarship grant applicants

ce of Passing (freshmen transferees or shifters) to be secure from the Testing and Admission Office

Fees Forms Output

None Application Form Approved/Disapproved

Scholarship grants


Receiving of Scholarship Records from Renewing Applicants


Monday – Friday

7:00 am – 6:00 pm without noon break (Main Campus)

Saturday

8:00 am – 5:00 pm (Main Campus)


What are the requirements

• BSU Identification Card/Latest Registration Form

• Certification of Continuance from Sponsors (if applicable)

Duration 10 minutes


1 Present the BSU

Identification Card/Latest

Registration form and

Certificate of Continuance to

the Scholarship and


for verification.

SFAO




BSU Identification Card/Latest Registration Form

from Sponsors (if applicable)

Service Provider Duration of Activity (under


Person – in – Charge

10 mins. SFAO


charge


Fees Forms Output

None None Renewed

Scholarship Grant


Signing of Approved/Disapproved Registration Forms


Monday – Friday


Saturday




• Certificate of Continuance from the sponsor (if applicable


Duration 5 minutes



Activity

Service Provider

1 Present the

registration form

and the certificate

of continuance (if

possible) to the

Scholarship and


Office for

verification.

SFAO




from the sponsor (if applicable


(under Normal

Circumstances)


5 minutes SFAO


charge


Fees Forms Output

None Registration Form Approved or

disapproved

registration form


Signing of Student Clearance


Monday – Friday


Saturday

8:00 am – 5:00 pm with noon break (Main Campus)




• *Clearance from the Accounting Office (if applicable)

Duration 10 minutes


1 Submit registration form

and completely filled – up

clearance form (if

applicable) to the

Scholarship and Financial

Assistance Office.

SFAO

2 Issuance of signed Student

registration Form

SFAO

*applicable for those students who not yet have their records in the online system


Signing of Student Clearance* with ledgers and report of ratings


5:00 pm with noon break (Main Campus)

Clearance from the Accounting Office (if applicable)

Service Provider Duration of Activity (under Normal Circumstances)


10 minutes SFAO

Head/Coordinator/

In-charge

2 minutes

their records in the online system

with ledgers and report of ratings

Fees Forms Output

None None scholars records

checked and

registration form

signed

None None Registration Form

issued


Issuance of Certificates


Monday – Friday


Saturday


Who may avail of the services Scholars


• Request Slip

• BSU ID/Registration Form

Duration

• 45 minutes


Activity

Service Provider

1 Secure request slip

from Scholarship

Office Staff

SFAO

2 Submit the

completely filled –

up request slip to

the Scholarship and


Office

SFAO


Issuance of Certificates (Scholarship & Honors


Campus)


(under Normal

Circumstances)

Person – in –

Charge

1 minute ( day 1 ) SFAO

Administrative Aide

III (JO)

45 minutes SFAO

Administrative Aide

III (JO)

& Honors)

Fees Forms Output

None Request Form Request Form

issued

None Completely filled –

up Request Form

Certificate issued


Application for Candidates for Graduation with Honors


Monday – Friday


Saturday


Who may avail of the services Candidates for graduation with honors

What are the requirements Duly accomplished application form

Certified photocopy of student’s record from Registrar’s Office

Duration 1 week


Activity

Service Provider

1 Secure certified

photocopy of

student’s record

from Registrar’s

Office.

2 Secure application

form for candidates

for graduation with

honors from the

Scholarship Office

SFAO




Certified photocopy of student’s record from Registrar’s Office


(under Normal

Circumstances)


1 minute SFAO Administrative

Aide III (JO)


Fees Forms Output

None Received

photocopy of

student’s record

issued by the

Registrar Office

None Application Form Application form

issued


3 Submit completely

filled – up

application form to

the Scholarship

Office

SFAO

4 Claim result of the

application a week

after the filing.

SFAO


3 minutes SFAO Administrative

Aide III (JO)

SFAO


charge

None Completely filled –

up application form

Application form

received and

checked

None Application result

released


Answering Queries Regarding Scholarship Matters


Monday – Friday


Saturday


Who may avail of the services Scholars, scholar’s parents, representatives, sponsors, public in general

What are the requirements None




Service Provider

1 Approach any of

the Scholarship and


Office staff and ask

questions regarding

scholarship

matters.

SFAO





Scholars, scholar’s parents, representatives, sponsors, public in general

Service Provider Duration of Activity (under



10 – 15 minutes SFAO


charge

SFAO Administrative

Aide III (JO)


Fees Forms Output

None None Queries answered

and scholarship

matters well

explained


Assisting Sponsors in Payment


Monday – Friday


Saturday


Who may avail of the Services Sponsors

What are the Requirements Cheque & photocopy of Cheque

Duration 10 – 15 mins.


1 Present the cheque and the

Billing Statement which was

earlier issued by the Accounting

Office for authentication.

2 Pay the scholars account due to

the Cashier’s Office with the

assistance of Scholarship Office

staff

3 Submit photocopy of official

receipt to the Scholarship Office

for records purposes.


Assisting Sponsors in Payment of Scholars Accounts



(under Normal

Circumstances)


3 minutes SFAO Administrative Aide

III (JO)

10 minutes Cashier’s /Scholarship

Office staff

SFAO 2 minutes SFAO Administrative Aide

III (JO

of Scholars Accounts

Fees Forms Output

None None Cheque photocopied

None Official receipt Payments accepted &

official receipt issued

None Photocopy of the official

receipt received


Assisting Sponsors in the Signing of Memorandum of Agreement (MOA)


Monday – Friday


Saturday


Who may avail of the services Sponsors


• Appointment with the President

• Copy of the reviewed MOA by the BSU Legal Officer

Duration 4 hours How to Avail of the Service


Activity

Service Provider

1 Coordinates with the

Scholarship Office staff

for the appointment

and schedule of MOA

signing with the

president

Coordinators with

the President’s

Office for schedule

of availability of the

president for the

MOA signing

2 Attends the schedule of

the MOA signing

Assist the sponsors

in the MOA signing



break (Main Campus)

Copy of the reviewed MOA by the BSU Legal Officer


(under Normal

Circumstances)

Person – in –

Charge

Coordinators with

the President’s

Office for schedule

of availability of the

president for the

MOA signing

1 week SFAO

Administrative Aide

III (JO

Assist the sponsors

in the MOA signing

3 – 4 hour


Fees Forms Output

None None Signing coordinated

and scheduled

MOA between BSU

and sponsor signed

and executed


Assisting Sponsors in the Annual Meeting of their Scholars


Monday – Friday


Saturday


Who may avail of the services Sponsors

What are the requirements Approved request letter from the President’s Office

Duration 15 minutes How to Avail of the Service


1 Send letter of request to the

President Office

Receives letter of

request

2 Coordinates with the

Scholarship Office for the

venue of the meeting

Coordinate with the

income generating fund

(JGP) office of the venue

of the meeting

3 Attend the scheduled annual

meeting

Assists the sponsors in

holding the meeting





om the President’s Office


Activity (under

Normal

Circumstances)


Receives letter of

request

1 minute

Coordinate with the

income generating fund

(JGP) office of the venue

of the meeting

5 minutes SFAO Administrative

Aide III (JO

Assists the sponsors in

holding the meeting

10 minutes


Fees Forms Output

None Letter of request Letter of request received

and forwarded to the

scholarship office for the

appropriate action

None None Meeting scheduled

None None Sponsors assisted


Issuance of Scholarship Master List per Semester


Monday – Friday


Saturday


Monday – Friday

8:00 am – 5:00 pm with noon break (Extension Campuses)

Who may avail of the services Other Offices, VPAA’s Office, Accounting Office, Budget Office and Planning Office


1 Request for a copy of

scholar’s Master List

(BSU – Funded and

External Funded)

Receives request

2 Issuance of Scholarship

Master’s BSU – Funded

and External Funded

Issues scholars

Master’s List



(Main Campus)


5:00 pm with noon break (Extension Campuses)

Other Offices, VPAA’s Office, Accounting Office, Budget Office and Planning Office


(under Normal

Circumstances)

Person – in –

Charge

Receives request 2 minutes

Issues scholars

Master’s List

8 minutes


Fees Forms Output

None Master’s List Request received

None Master’s List Master’s List issued


OOOffffffiiiccceee ooofff ttthhheee AAAsss

Profile

The Office of Services for Students with Special Needs and Persons with Disabilities (SSSN and PWD) was established to provid

designed to offer equal opportunities to PWDs, indigenous people, solo parent, etc.

The Office as an integral part of the University is mandated to ensure that academic accommodation is made available to perso

learners with special needs with proper consultation and conference with students wit

personal assistants and other concerned professionals, whenever necessary.

The Office offers services on life skills development. Services offered include Individual Inventory and

Consultation, Social Support, and Program Management.

Location

OSAS Building

Contact Details

300-2202 loc 105 (MAIN)


1. Consultation/Counseling/Advising

(Walk-in)

Students with Special

Needs and PWDs

2. Referral Students, Advisers,

Faculty Members,

Administrators,

Parents/Guardians


ssssssiiissstttaaannnttt DDDiiirrreeeccctttooorrr SSStttuuudddeeennntttsss wwwiiittthhh SSSpppeeecccii

The Office of Services for Students with Special Needs and Persons with Disabilities (SSSN and PWD) was established to provid

designed to offer equal opportunities to PWDs, indigenous people, solo parent, etc. (ChEd Memorandum No.

The Office as an integral part of the University is mandated to ensure that academic accommodation is made available to perso

learners with special needs with proper consultation and conference with students with disabilities themselves, together with their teachers, parents/guardians,

personal assistants and other concerned professionals, whenever necessary.

The Office offers services on life skills development. Services offered include Individual Inventory and

Consultation, Social Support, and Program Management.

CLIENTS REQUIREMENTS SCHEDULE OF

AVAILABILITY OF

SERVICE

Students with Special

Needs and PWDs

None Monday to

Friday

8:00am-5:00pm

Applicable

Students, Advisers,

Faculty Members,

Administrators,

Parents/Guardians

1. Accomplished Referral

Form

Monday to

Friday

8:00am-5:00pm

Applicable

ciiiaaalll NNNeeeeeedddsss aaannnddd PPPWWWDDDsss

The Office of Services for Students with Special Needs and Persons with Disabilities (SSSN and PWD) was established to provide programs and activities

(ChEd Memorandum No. 09, series of 2013).

The Office as an integral part of the University is mandated to ensure that academic accommodation is made available to persons with disabilities and

h disabilities themselves, together with their teachers, parents/guardians,

The Office offers services on life skills development. Services offered include Individual Inventory and Planning, Information Service, Counseling, Referral and

FEES FORMS PROCESS

CYCLE TIME

RESPONSIBLE

PERSON/ OFFICE/

LOCATION

Not

Applicable

Counseling

Form

20-45

minutes

SSN and PWD

Coordinator

Not

Applicable

Referral

Form

30 minutes SSN and PWD

Coordinator



January to December

Monday-Friday

8:00am-5:00pm


Students with Special Needs and PWD


None

Duration

20-45 minutes



1 Visit the SSN and PWD

Coordinator for

consultation/advising/ undergo

counseling session

Office of Students

with Special Needs

and PWD

2 Log the visit in the counseling

record book

Office of Students

with Special Needs

and PWD


Consultation/Counseling/Advising: Walk


(Under Normal

Circumstances)

Person in Charge

Office of Students

with Special Needs

and PWD

20-40 minutes SSN and PWD

Coordinator

Not Applicable

Office of Students

with Special Needs

and PWD

5 minutes Guidance

Facilitator/

Guidance Head

Not

END OF TRANSACTION

Consultation/Counseling/Advising: Walk-in

Fees Forms Output

Not Applicable Counseling Form Accomplished

Counseling

Form/Counseling

Record

Not Applicable Logsheet Counseling Record



January to December

Monday-Friday

8:00am-5:00pm


Students, Advisers, Faculty Members, Administrators,


Accomplished Referral Form

Duration

30 minutes



1 Submit accomplished referral form

to the SSN and PWD Coordinator

Office of Students

2 Secure the schedule, venue, persons

involve, etc. of the intervention

Office of Students


Referral



Activity (Under

Normal

Circumstances)

Person in Charge

Office of Students

with Special

Needs and PWD

5 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

Office of Students

with Special

Needs and PWD

25 minutes Guidance

Facilitator/

Guidance Head

Not Applicable

END OF TRANSACTION

Fees Forms Output

Not Applicable Referral Form Request Letter/

Accomplished referral

form

Not Applicable Not Applicable Detailed Plan of the

Intervention


OOOffffffiiiccceee ooofff ttthhheee Profile

The Office of Sports is one of the disciplines which are under the direction of the Director of Office of Student Affairs and

Academic Affairs. It is also one of the offices concerned with the support to students especially in the area of sports. As such, it provides leadership among sp

heads, coordinators, coaches, trainers, officials, athletes and students during sports events and activities, and in particip

international meets. It also aims to establish linkages with different associations to improve the sports program of the univ

Location Batangas State University

2nd Floor, Gov. Jose Leviste Gymnasium, Pablo B

Contact Details (043) 300-2202 local 220

[email protected]

[email protected]


REQUIREMENTS

1. Disseminate

information regarding

Sports Scholarship

program.

Students,

Faculty and

Publics

2. Conduct try-outs for

students’ athletes in

sports.

Old and New

Students

Registration Form

Health Certificate

Parental Waiver

3. Answer queries about

Sports programs and

activities.

Students,

Faculty and

Publics


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The Office of Sports is one of the disciplines which are under the direction of the Director of Office of Student Affairs and

the offices concerned with the support to students especially in the area of sports. As such, it provides leadership among sp

heads, coordinators, coaches, trainers, officials, athletes and students during sports events and activities, and in particip

international meets. It also aims to establish linkages with different associations to improve the sports program of the univ

Floor, Gov. Jose Leviste Gymnasium, Pablo Borbon Main Campus I, Batangas City

REQUIREMENTS SCHEDULE OF AVAILABILITY OF SERVICE

FEES FORMS

None Year round

Monday-Friday

7:00 am – 5:00 pm

None

Flyers

Tarpaulins

Registration Form

Health Certificate

Parental Waiver

Monday-Friday

4:00 pm – 6:00 pm

None

Recommendatio

n Form

Health Certificate

Parental Waiver

None

Monday-Friday

7:00 am – 6:00 pm

None None

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The Office of Sports is one of the disciplines which are under the direction of the Director of Office of Student Affairs and Services and the Vice President for

the offices concerned with the support to students especially in the area of sports. As such, it provides leadership among sports

heads, coordinators, coaches, trainers, officials, athletes and students during sports events and activities, and in participation in local, regional, national and

international meets. It also aims to establish linkages with different associations to improve the sports program of the university.



Flyers

Tarpaulins

Every

semester

Twice a

month

2 hrs/day

Office Personnel, Asst.

Director/Office of Sports

development Program/Main

Campus I

Recommendatio

n Form

Health Certificate

Parental Waiver

2 hours/day

Asst. Director, Heads,

Coordinators, Coaches and

Trainors/Office of Sports

Development Program/ by

Campuses & Main Campus I

None

4-10 mins.




Campus I


4. Give scholarship

application form to

qualified athletes.

Athletes who

qualified in try-

outs

NSO, 4 pcs. 2x2

Report of Grades,

Certification of

passing the try

5. Give application forms

to athletes who will

avail for the

continuance of their

scholarship

Athletes who

will avail for the

continuance of

their scholarship

NSO, 4 pcs. 2x2

Report of Grades of

the previous

semester with no

failing grades &

6. Accept filled-up

application form for

scholarship.

Athletes

7. Conduct in-house and

regular campus training

for sports.

Varsity Athletes,

Coaches and

Officials

Health and Parental

7. Participate in Sports

Competition/

Tournament in all

levels.

Varsity Athletes,

Coaches and

Officials

NSO, 4 pcs. 2x2

Registration form,

Report of grades

(TOR) Health &

Parental Waiver

Certification form if


NSO, 4 pcs. 2x2

pictures,

Report of Grades,

Certification of

passing the try-outs

Monday-Friday

8:00 am – 5:00 pm

None Statement of

Commitment

Form

Certification for

passing the try

outs

NSO, 4 pcs. 2x2

pictures,

Report of Grades of

the previous

semester with no

failing grades &

dropped.

Monday-Friday

8:00 am – 5:00 pm

None

Statement of

Commitment

Form

Certification for

Continuance

None

Monday-Friday

8:00 am – 5:00 pm

None

Statement of

Commitment

Form

Certification for

Continuance

Certification for

Availing

Scholarship

Health and Parental

Waiver

In-House training

University-wide Twice a

year

Regular campus training

by campuses

Three times a week

None

None

None

None

NSO, 4 pcs. 2x2

pictures,

Registration form,

Report of grades

(TOR) Health &

Parental Waiver

Certification form if

Graduating

Year Round

USCAA, BCSAM SCUAA

Regional & National

Olympics

STCAA, UCCL

Private Local, Regional

and National

None None

Statement of

Commitment

Form

ertification for

passing the try-

outs

5-10 mins.



development

Program/School/College Dean of

the applicants & scholarship

Office/ Main Campus I

Statement of

Commitment

Form

Certification for

Continuance

5-10 mins.



development

Program/School/College Dean of

the applicants & scholarship

Office/ Main Campus I

Statement of

Commitment

Form

Certification for

Continuance

Certification for

Availing

Scholarship

5-10 mins.




Campus I

None

None

Every day

8 hrs/day

2 hrs/day

Office Personnel, Asst. Director,

Heads, Coordinators, Coaches

and Trainors/Office of Sports


Campuses and Main Campus I

None

As

scheduled

8 hrs/day







9. Give necessary

documents and files

needed by different

colleges during

accreditations and

other government

agencies and students’

organization

Employees,

Faculty,

Students,

Government

agency and

Public

10. Conduct activities in

physical fitness,

recreation and wellness

for faculty and

employees of the

university.

Employees and

Faculty

Health Certificate

11. Conduct try-outs for

faculty and employees

in sports when it is

necessary

Employees and

Faculty

Health Certificate

12. Disseminate

information regarding

athlete’s try-out for

sports program.

Students and

Faculty

13. Assist and Encourage

varsity Athletes to

Conduct Sports

Club/Association

Students and

Faculty

Constitution and By

Club/Association

List of Officers,

Members and


None

Monday-Friday

8:00 am – 5:00 pm

None Letter of Request

Health Certificate

Every campuses

Two–three times a week

5:00-7:00 pm

None Dissemination

Letter

Health Certificate

Health Certificate

Every campuses

Monday-Friday

5:00-6:00 pm

None Dissemination

Letter

Health Certificate

None Year round

Monday-Friday

7:00 am – 5:00 pm

None

Flyers

Tarpaulins

Constitution and By-

Laws of the

Club/Association

List of Officers,

Members and

Advisers

Year round

Monday-Friday

4:00 am – 6:00 pm

None Health Certificate

Parental Waiver

Membership

Form

Letter of Request

10-30 mins.




Campus I

Dissemination

Letter

Health Certificate

2 hrs./day



and Trainors University

Physician/Office of Sports



Dissemination

Letter

Health Certificate

1 hr./day

Asst. Director, Heads,

Coordinators, Coaches and

Trainors/Office of Sports



Flyers

Tarpaulins

Every

semester

Twice a

month

2 hrs/day



development Program/by


Health Certificate

Parental Waiver

Membership

Form

Every

semester

2 hrs/day





Campuses and Main Campus


Disseminate Information Regarding Sports Scholarship Program


Monday-Friday

8:00 am – 5:00 pm without noon break

Who May Avail of the Service Student, Faculty, Public


Duration Every Semester / Twice a Month

2 hrs/day


Step

APPLICANT/CLIENT ACTIVITY

1 Read announcement through

posted tarpaulin and distribute

flyers

2 Inquire and secure application

form



ACTIVITY


ACTIVITY (Under Normal Circumstances)

PERSON IN

Read announcement through

posted tarpaulin and distribute

Post Tarpaulin of

announcement on Sports

Scholarship Programs and

distribute flyers.

5 mins. Office of Sports

Development Program

Inquire and secure application Distribute application form 10 mins. Office of Sports

Development Program

END OF TRANSACTION


PERSON IN-CHARGE

FEES

FORMS

OUTPUT

Office of Sports

Development Program

Personnel

None

None

Tarpaulin

posted

Flyers given

out

Office of Sports

Development Program

Personnel

None

None

Application

Form



Monday-Friday


Who May Avail of the Service Student, Faculty, Public




Step


SERVICE PROVIDER

1

State the inquiry to the Office

Personnel

Entertain the client inquiries

about the office gym utilization,

documents regarding sports.

2

Verify the next steps depending

on the nature of the inquiry

Explain fully what to do


Answer Queries about Sports Activities

SERVICE PROVIDER

DURATION OF ACTIVITY (Under Normal Circumstances)

PERSON IN

Entertain the client inquiries

about the office gym utilization,

documents regarding sports.

5 mins.

Office of Sports

Development Program

Personnel

Explain fully what to do

2-5 mins.

Office of Sports

Development Program

Personnel

END OF TRANSACTION

Answer Queries about Sports Activities

PERSON IN-CHARGE

FEES

FORMS

OUTPUT

Office of Sports

Development Program

Personnel

None

None

Attended

inquiries from

the public

Office of Sports

Development Program

Personnel

None

None

Properly

disseminated

information



Monday-Friday


Who May Avail of the Service Old and New Students

What are the Requirements Registration Form & Medical Certificate

Duration 2 hours


Step


SERVICE PROVIDER

1

Inquire the scheduled try-outs

in the different sports

discipline

Announce/ Post scheduled of

try-outs with require

requirements

2 Participate in the scheduled

try-outs conducted by trainers

and coaches

Conduct

3 Read announcement posted

on bulletin board of the list of

names who the passed the

try-outs

Post on the bulletin board the

list of name who passed the


Conduct Try-Outs for Sports Program

SERVICE PROVIDER


PERSON IN

Announce/ Post scheduled of

outs with require

requirements

2-5 mins.

Office of Sports

Development Program

Personnel

Conduct a series of try-outs

2-4 hours Trainors & Coaches in

different Sports Events

the bulletin board the

list of name who passed the

try-outs

2-5 mins. Office of Sports

Development Program

Personnel

END OF TRANSACTION

Outs for Sports Program

PERSON IN-CHARGE

FEES

FORMS

OUTPUT

Office of Sports

Development Program

Personnel

None

Recommendation

Form/Health and

Parental Waiver

Fully understood

the requirements

and scheduled of

try-outs

Trainors & Coaches in

different Sports Events

None

Recommendation

Form/Health and

Parental Waiver

Students

Participated

Office of Sports

Development Program

Personnel

None

Recommendation

Form/Health and

Parental Waiver

Giving certification

of passing to

qualifiers

Giving certification



Monday-Friday


Who May Avail of the Service Athletes who qualified in try-outs

What are the Requirements NSO-Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grades, Certification of Passing the Try



Step


SERVICE PROVIDER

1 Secure application form Give application form

2 Inquire what to do Explain the terms and condition

stated in the Statement of

Commitment

Explain how to fill

form and to comply with the

requirements


Give Application Form to Qualified Athletes

Certificate, 4 pcs. (2x2) pictures, Report of Grades, Certification of Passing the Try-outs

SERVICE PROVIDER


PERSON IN-CHARGE

Give application form 2-5 mins. Office of Sports

Development Program

Personnel

Explain the terms and condition


Explain how to fill-up application

form and to comply with the

5-10 mins. Office of Sports

Development Program

Personnel

END OF TRANSACTION

Form to Qualified Athletes

outs

CHARGE

FEES

FORMS

OUTPUT

Development Program

None Statement of

Commitment/

Certification for

Passing the Try-outs

Application

forms given out

Development Program

None Statement of

Commitment

Certification for

Availing Scholarship

Fully understood

the terms and

conditions,

requirements

and filling-up

process


Give Application Forms to Athletes who will avail for the Continuance of their Scholarship


Monday-Friday


Who May Avail of the Service Athletes who will avail for the continuance of their Scholarship

What are the Requirements NSO-Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grad



Step


SERVICE PROVIDER

1

Secure application

form

Give application form

2

Inquire what to do



Commitment

Explain how to fill

application form and to comply

with the requirements



Athletes who will avail for the continuance of their Scholarship

Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grades of the previous semester with no failing grades



PERSON IN-CHARGE

Give application form

2-5 mins.

Office of Sports

Development Program

Personnel



Commitment


application form and to comply

with the requirements

5-10 mins.

Office of Sports

Development Program

Personnel

END OF TRANSACTION


es of the previous semester with no failing grades

CHARGE

FEES

FORMS

OUTPUT

Office of Sports

Development Program

None

Statement of

Commitment/

Certification for

Passing the Try-

outs

Application

forms given out

Office of Sports

Development Program

None

Statement of

Commitment

Certification for

Continuance of

Scholarship

Fully

understood the

terms and

conditions,

requirements

and filling-up

process



Monday-Friday


Who May Avail of the Service Athletes

What are the Requirements NSO-Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grades of the previous semester with no failing grades



Step


SERVICE PROVIDER

1

Submit filled-up application

form

Accept and evaluates


2

Present Report of Rating

during the previous semester

(Old Members)

Evaluate the Grades with no

failing grades and dropped

3

Inquire what to do

Inform the athletes and

performers regarding their

training, practices, tune

games, and competition.


Accept Filled-up Application Form


SERVICE PROVIDER


PERSON IN

Accept and evaluates


2-5 mins.

Office of Sports

Development Program

Personnel

Evaluate the Grades with no

failing grades and dropped

5-10 mins.

Office of

Development Program

Personnel

Inform the athletes and

performers regarding their

training, practices, tune-up

games, and competition.

5-10 mins.

Office of Sports

Development

Personnel

END OF TRANSACTION

up Application Form


PERSON IN-CHARGE

FEES

FORMS

OUTPUT

Office of Sports

Development Program

Personnel

None

Statement of

Commitment/

Certification for

Availing or

Continuance

Application filled

Office of Sports

Development Program

Personnel

None

Report of Rating

Properly Evaluated

Office of Sports

Development Program

Personnel

None

None

Fully explained the

scheduled of sports

activities

Properly Evaluated

Fully explained the

scheduled of sports


Conduct In Schedule of Availability of Service January to December

Monday-Friday


Who May Avail of the Service Varsity Athletes

What are the Requirements Health and Parental Waiver

Duration Regular Training by Campuses – 2 hours

In-House Training / Everyday – 8 hours/day

How to Avail of the Service Step APPLICANT/CLIENT

ACTIVITY

SERVICE PROVIDER

1 Secure Health and

Parental Waiver

Give Health and Parental Waiver forms

2 Secure Letter of

Excuse

Give Letter of Excuse

3 Inquire what to do Inform the venues, dates, time of the

in-house and regular training.

Tell the things to bring and inform the

house rules during the in

regular training.


Conduct In-House Training and Regular Training by Campuses

SERVICE PROVIDER DURATION OF ACTIVITY (Under Normal Circumstances)

PERSON IN

Give Health and Parental Waiver forms 2-5 mins. Office of Sports

Development Program

Personnel

Give Letter of Excuse 2-5 mins. Office of Sports

Development Program

Personnel

Inform the venues, dates, time of the

house and regular training.

Tell the things to bring and inform the

house rules during the in-house and

regular training.

1 hour Office of Sports

Development Program

Personnel

END OF TRANSACTION

House Training and Regular Training by Campuses

PERSON IN-CHARGE FEES FORMS OUTPUT

Office of Sports

Development Program

Personnel

None Health and

Parental

Waiver

Forms given out

Office of Sports

Development Program

Personnel

None Letter of

Excuse

Excuse Letter

given out

Office of Sports

Development Program

Personnel

None None Fully explained

the information

regarding the

training


Participate in Sports Competition/Tournament in All Levels


Monday-Friday


Who May Avail of the Service Varsity Athletes

What are the Requirements NSO-Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grades, Registration Form, Health & Parental Waiver

Duration As per Scheduled

8 hours / day


Step


SERVICE PROVIDER

1

Secure Health &

Parental Waiver

Give Health and

Parental Waiver

2

Submit the

required

credentials

Accept requirements

needed



Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grades, Registration Form, Health & Parental Waiver



PERSON IN-CHARGE

Give Health and

Parental Waiver

2-5 mins.

Office of Sports

Development Program

Personnel

Accept requirements

needed

5-10 mins.

Office of Sports

Development Program

Personnel


Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grades, Registration Form, Health & Parental Waiver

FEES

FORMS

OUTPUT

None

Health and Parental

Waiver

Forms given

out

None

NSO, 4pcs. (2x2)

pictures, Registration

Form, Report of Grades

(TOR), Health and

Parental Waiver

Certification Form if

Graduating

Properly check

and sort out

the credentials


3

Secure Letter of

Excuse


4

Participate in the

Different

Scheduled Games

and Tournament

Participating/competing

in the different Sports

Competition and

Tournament.

USCAA, BCSAM

SCUAA Regional &

National Olympics

STCAA, UCCL


and National

5

Inquire what to do

Give the dates, venue,

time, events and

schedule of Competition

and Tournament



2-5 mins.

Office of Sports

Development Program

Personnel

Participating/competing

in the different Sports

Competition and

Tournament.

USCAA, BCSAM

SCUAA Regional &

National Olympics

STCAA, UCCL


and National

As Scheduled

8 hrs./day

Office of Sports

Development Program

Personnel

Give the dates, venue,

time, events and

schedule of Competition

and Tournament

30 mins.

Office of Sports

Development Program

Personnel

END OF TRANSACTION

None

Letter of Excuse

Excuse Letter

given out

None

None

Participated in

the different

Sports

Competition

and

Tournament

None

Letter of Excuse

Fully inform

the

Information




January to December

Monday-Friday



Student, Faculty


None

Duration

Every Semester / Twice a Month

2 hrs/day


Step

APPLICANT/CLIENT

ACTIVITY

SERVICE PROVIDER

1 Read announcement

through posted tarpaulin

and distribute flyers

Post Tarpaulin of

announcement on Sports Try

out Programs and distribute

2 Inquire and get the

scheduled time and date of

try-out

Distribute scheduled time &

date of try



SERVICE PROVIDER


(Under Normal

Circumstances)

PERSON IN

Post Tarpaulin of

announcement on Sports Try-

out Programs and distribute

flyers.


Development Program

Personnel

Distribute scheduled time &

date of try-out


Development Program

Personnel

END OF TRANSACTION

Disseminate Information Regarding Athletes’ Try-out for Sports

PERSON IN-CHARGE

FEES

FORMS

OUTPUT

Office of Sports

Development Program

Personnel

None

None

Tarpaulin

posted

Flyers given

out

Office of Sports

Development Program

Personnel

None

None

Scheduled

date & time


Provide Documents Needed for Accreditation & Others Similar Purposes


January to December

Monday-Friday



Different College/Department

Government Agencies

Students’ Organization


None

Duration

Everyday

8 hrs/day


STEP


SERVICE PROVIDER

1

Inquire and submit letter of

request approved by their

respective immediate

supervisor or its equivalent.

Seek out documents

needed by the clients.

2

Securing and releasing the

requested document

Releasing of document



SERVICE PROVIDER


(Under Normal Circumstances) PERSON IN

Seek out documents

needed by the clients.

10-30 mins. Or

Maximum of one day depending

the volume of documents needed

Office of Sports

Development Program

Personnel

Releasing of document

needed

2 mins.

Office of Sports

Development

Personnel

END OF TRANSACTION


PERSON IN-CHARGE

FEES

FORMS

OUTPUT

Office of Sports

Development Program

Personnel

None

None

Documents

needed by

the clients

Office of Sports

Development Program

Personnel

None

None

Documents

needed by

the clients


Conduct Activities for Physical Fitness,


Every Campuses

January to December

Monday-Friday

5:00 pm – 7:00 pm


Employees

Faculty


Health Certificate

Duration

2-3 times a week

2 hrs/day


Step


1


posted scheduled of activities

and approved letter of

dissemination.

announcement of the activities.

2

Securing medical certificate

approved by the University

Physician

Checking the medical certificate


Conduct Activities for Physical Fitness, Recreation and Wellness for Faculty & Employees of the University

SERVICE PROVIDER

DURATION OF

ACTIVITY

(Under Normal

Circumstances)

PERSON IN

Make a letter of request

regarding the activities. Post

announcement of the activities.


Development Program

Personnel

Checking the medical certificate

of the client if he/she is fit to

the activities

2 mins.

Office of Sports

Development Program

Personnel

Recreation and Wellness for Faculty & Employees of the University

PERSON IN-CHARGE

FEES

FORMS

OUTPUT

Office of Sports

Development Program

Personnel

None

None

Posted Scheduled

activities

Letter

Dissemination

Office of Sports

Development Program

Personnel

None

None

Medical

Certificate

accepted


3

Participation to the program and

activities fitted to them.

Providing appropriate activities

and program that applicable to


Providing appropriate activities

and program that applicable to

all clients without

compromising there health

condition.

At least 30 minutes –

two hours per session.

Office of Sports

Developme

Personnel

END OF TRANSACTION

Office of Sports

Development Program

Personnel

None

None

Appropriate

Activities


Conduct Try


Every Campuses

January to December

Monday-Friday

5:00 pm – 6:00 pm


Employees

Faculty


Health Certificate

Duration

1 hour/day


Step

APPLICANT/CLIENT

ACTIVITY

SERVICE PROVIDER

1

Read announcement at

bulletin board and letter of

dissemination

Post of announcement on Sports

Try-out Programs and

disseminate information

2

Inquire and get the

scheduled time and date of

try-out

Provide scheduled time & date of

try-out fitted after their office

hours and classes.


Conduct Try-Outs for Faculty & Employees When it is Necessary

SERVICE PROVIDER


(Under Normal

Circumstances)

PERSON IN

Post of announcement on Sports

out Programs and

disseminate information


Development Program

Personnel

Provide scheduled time & date of

out fitted after their office

hours and classes.

5 mins.

Office of Sports

Development

Personnel

Outs for Faculty & Employees When it is Necessary

PERSON IN-CHARGE

FEES

FORMS

OUTPUT

Office of Sports

Development Program

Personnel

None

None

Announcement

posted

Disseminate

information

Office of Sports

Development Program

Personnel

None

None

Scheduled date

& time


3

Participation to the

scheduled try-outs for

faculty and employee.

Provide necessary materials

equipment and supplies and

availability of venues and also by

providing essential personal

health needs and safety of the


Provide necessary materials

equipment and supplies and

availability of venues and also by

providing essential personal

health needs and safety of the

clients.

At least 30 minutes – one

hour per session.

Office of Sports

Development Program

Personnel

END OF TRANSACTION

Office of Sports

Development Program

Personnel

None

None

Effective &

Appropriate

selection of

Faculty &

Employees/

Players


Assist & Encourage Varsity Athletes to Organize Sports Club/Association


Every Campuses

January to December

Monday-Friday

4:00 pm – 6:00 pm


Students and Faculty


Health Certificate, Parental Waiver, Membership Form

Constitution and By-Laws

Duration

Every Semester

2 hours/day


Step

APPLICANT/CLIENT

ACTIVITY

SERVICE PROVIDER

1

Read announcement

through posted tarpaulin

and distribute flyers

Post Tarpaulin of

regarding to the organization of Sports

Varsity club/association and distribute

2

Inquire and get the

details of the activities.

Provide necessary information

regarding the details of the activity



Health Certificate, Parental Waiver, Membership Form

SERVICE PROVIDER

DURATION OF

ACTIVITY

(Under Normal

Circumstances)

PERSON IN

Post Tarpaulin of announcement

regarding to the organization of Sports

Varsity club/association and distribute

flyers.

5 mins.

Office of Sports

Development Program

Personnel

Provide necessary information

regarding the details of the activity

5 mins.

Office of Sports

Development Program

Personnel


PERSON IN-CHARGE

FEES

FORMS

OUTPUT

Office of Sports

Development Program

Personnel

None

None

Tarpaulin posted

Flyers given out

Office of Sports

Development Program

Personnel

None

None

Detailed

information


3

Organize and participate

in the formulation of

association/club.

Assist and provide the necessary

documents in formulating their

club/associations.


Assist and provide the necessary

documents in formulating their

club/associations.

At least 30 minutes –

One hour per session.

Office of Sports

Development Program

Personnel

END OF TRANSACTION

Office of Sports

Development Program

Personnel

None

None

Effective

Sports

Club/Association


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Profile The main function of the Office of the Student Discipline is the implementation of policies and plans set by the Office of St

formation and the propagation of the basic tenet that is anchored on the principle of self

others.

Location OSAS Central Office Building

Contact Details 300-2202 loc. 105


1. Filing of compliant

against a student

Anyone

aggrieved or

offended by

a student

Accomplished Incident

Report Form

2. Request for

Temporary

Exemption from

wearing the School

Uniform

Students Student ID, Excuse

Letter


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The main function of the Office of the Student Discipline is the implementation of policies and plans set by the Office of St

and the propagation of the basic tenet that is anchored on the principle of self-respect, acceptance of legitimate authority, and respect for the rights of


SERVICE

FEES FORMS

Accomplished Incident

Report Form

Monday to Friday,

7:00 AM – 6:00PM

None Incident Report

Form or Letter

of Compliant

Student ID, Excuse

Letter

Monday to Friday

7:00 AM – 6:00 PM

None None

END OF TRANSACTION

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The main function of the Office of the Student Discipline is the implementation of policies and plans set by the Office of Student Affairs in terms of student

respect, acceptance of legitimate authority, and respect for the rights of



Incident Report

Form or Letter

of Compliant

20 mins. Office Personnel, OSD

Coordinator, OSD Asst.

Director

None 14 mins. Office Personnel



Monday-Friday

8:00-5:00 pm


What are the Requirements Accomplished Incident Report Form (Complaint Form)

Duration 20 minutes



1 Accomplish and submit

Incident Report

2 Orally report the incident to

the Office of Student Discipline

3 Confirm date, time and

venue of fact-finding

hearing/dialogue about the

complaint


Filing of Complaint against a Student

Accomplished Incident Report Form (Complaint Form)

Service Provider Duration of Activity (Under Normal Circumstances

Person In Charge

Public Help Desk

Office

5 mins. Public Help Desk

Office Staff

Office of Student

Discipline

10 mins. Student Discipline

Coordinator

Office of Student

Discipline

5 mins Student Discipline

Coordinator

Filing of Complaint against a Student

Fees Forms Output

None Incident report

Form

Incident Report

received and filed

None None Complaint is

adequately

discussed and

clarified.

None None Schedule of

hearing/dialogue is

duly calendared.


Procedures for the Request for Temporary Exemption from Wearing the School Uniform Schedule of Availability of Service January to December

Monday-Friday

8:00-5:00 pm


What are the Requirements Student ID, Excuse Letter

Duration 14 mins



1 Secure the Form/ Guidelines in

Non-Wearing Uniform

Office of Student

2 Make a request letter to be

exempted from wearing

prescribed

uniforms

OSA/OJT/OSD

Coordinators and

3 Furnish a copy of the approved

letter/form to the Guard-on-Duty

Security Office


Procedures for the Request for Temporary Exemption from Wearing the School Uniform

Service Provider Duration of Activity (Under Normal Circumstances

Person In Charge

Office of Student

Discipline

2 mins. Office of Student Discipline

Coordinator/Staff

OSA/OJT/OSD

Coordinators and

Heads

10 mins. OSA/OJT/OSD Coordinators

and Heads

Security Office 2 mins. Security Guard

Procedures for the Request for Temporary Exemption from Wearing the School Uniform

Fees Forms Output

Office of Student Discipline None Guidelines in

requesting for the

non-wearing of

uniform

Issued form

OSA/OJT/OSD Coordinators None Letter of Request for

non-wearing of

Uniform

Request

approved

None Approved Letter/Form Request

Approved


OOOffffffiiiccceee ooofff ttthhheee AAAsss Profile

The Office of Student Organizations and Activities

of the students are concerned. It monitors, supervises, and regulates the operation and activities of duly recognized and acc

coordinates with external institutions of off campus participation. It also works coordination with all sectors of the academ

Location OSAS Central Office Building

Contact Details 300-22-02 loc. 105


1. Request for new

I.D.

Students/

parents

Student ID, Letter of

Request

2. Request for gate pass Students/

parents

Torn/damaged ID

Letter of Request

3. Lost and found Students Ask, log in the logbook

provided

Surrender

found

4. Request for Approval

of Posters

Student

organizations,

BSU Offices and

Private

Companies

or Enterprise

Poste

5. Request for Approval of

Banners/Tarpaulins

Student

organizations,

Banners/tarpaulins

Letter of request


ssssssiiissstttaaannnttt DDDiiirrreeeccctttooorrr fffooorrr SSStttuuudddeeennnttt OOOrrrgggaaannniiizzz

Student Organizations and Activities implements university programs, policies, rules and regulations insofar as student activities and welfare

of the students are concerned. It monitors, supervises, and regulates the operation and activities of duly recognized and acc

coordinates with external institutions of off campus participation. It also works coordination with all sectors of the academ


SERVICE

FEES

Student ID, Letter of

Request

Monday to Friday,

7:00 AM – 6:00 PM

None Request for New

ID

Torn/damaged ID

Letter of Request

Monday to Friday,

7:00 AM – 6:00 PM

None Gate Pass

Ask, log in the logbook

provided

Surrender items/belongings

found

Monday to Friday,

7:00 AM – 6:00 PM

None None

Posters Monday to Friday,

7:00 AM – 6:00 PM

None None

Banners/tarpaulins and/or

Letter of request

Monday to Friday,

7:00 AM – 6:00 PM

None None

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implements university programs, policies, rules and regulations insofar as student activities and welfare

of the students are concerned. It monitors, supervises, and regulates the operation and activities of duly recognized and accredited student organizations and

coordinates with external institutions of off campus participation. It also works coordination with all sectors of the academic community.



LOCATION

Request for New

ID & Gate Pass

15 mins. SOA Personnel

OSD Coordinator

/Principal IS

Cashier’s Office

ICT Office

Gate Pass 10 minutes Office Personnel

None 5 minutes

Office Personnel

None 10 minutes Office Personnel

Assistant Director,

SOA

None 12 minutes SOA Office Personnel, IGP

Assistant Director, SOA


BSU Offices and

Private

Companies

or Enterprise

6. Request of Student

Organization

Adviser/Officer for

Certification

Advisers/Officers Ask, fill

7. Request for

Accreditation of

Student Organization

Students Renewal papers

8. Request for

Approval of Student

Activities and Use of

University Facilities

Students Properly Itemized/detailed

request letter


Ask, fill-up a request slip Monday to Friday,

7:00 AM – 6:00 PM

None Request Slip

Renewal papers Monday to Friday,

7:00 AM – 6:00 PM

None Renewal forms

Properly Itemized/detailed

request letter

Monday to Friday,

7:00 AM – 6:00 PM

None None

END OF TRANSACTION

Request Slip

13 minutes Office Personnel

Renewal forms 1 hour Office Personnel

Assistant Director,

SOA

None 20 mins. College Dean

SOA Campus Head,

Asst. Dir., SOA

Director, OSAS

VPAA/VPAF

University President


Request for New ID Schedule of Availability of Service January to December

Monday-Friday

7:00-6:00 pm w/o noon break

Who May Avail of the Service Students/parents

What are the Requirements For New Student:

1. Filled up Request for New ID Form

For ID Replacement:

1. Filled up Request for New ID Form.

2. Torn/damaged I.D.

For lost ID:

1. Request Letter noted by the Discipline Coordinator

2. Filled up Request for New ID Form

3. Affidavit of Lost (not required for first timer)

Duration 15 minutes


1 a)For ID replacement:

Surrender the damaged ID to

the SOA personnel

b)For Lost ID:

1ST Request (Present written

SOA


Request for New ID – for College and Integrated School Students

1. Request Letter noted by the Discipline Coordinator


Person In Charge

2 mins SOA Staff

for College and Integrated School Students

Fees Forms Output

None None Surrendered

Damaged/Torn ID

Approved letter


request noted by the OSD

Coordinator

2nd Request (Present Affidavit

of Loss)

2 Submit to the SOA personnel

for processing

Secure and fill-up Request for

New ID Form and Gate pass

Form

SOA

3 Register in the logbook

provided

SOA

4

Proceed to the cashier’s

office, present the request

slip and pay for the

corresponding fee

Cashiering Office

5

Submit the request form to the

ICT Office for picture

taking and ID processing

ICT Office


2 mins Office Personnel

1 min

Office Personnel

Cashiering Office 5 mins Office Personnel

5 mins Office Personnel

END OF TRANSACTION

Affidavit of Loss

None Request for

New ID Form

and Gate pass

Filled up request

form

None None Logged-in client

P 185-ID

P 50-LACE

Accomplished

request for

new ID form

Appropriate Fee

Settled

None Accomplished

request for ID

form

Requested ID

processed



Monday-Friday



What are the Requirements For students with disciplinary cases:

1. request for gatepass form from the OSD coordinator

Unavailability of Uniform

1. letter from the IGP

Duration 10 minutes


1 a. (for students with

disciplinary cases)

Secure request for gate

pass form from the OSD

coordinator

b)for unavailability of

uniform

Secure letter from the IGP

OSD Coordinator

IGP


Request for Gate Pass

gatepass form from the OSD coordinator



OSD Coordinator 2 mins OSD Coordinator

IGP Personnel

None

Fees Forms Output

None Request for Gate

pass form

None

Filled up request for gate

pass duly signed by the OSD

Coordinator

Letter from the IGP


2 Proceed to SOA and

present the approved

request for gate

pass/letter from the IGP

SOA

3 Secure and fill-up the gate

pass form

SOA

4 Submit the filled up Gate

pass form and register in

the logbook provided

SOA

5

Present the gate pass to

the Guard on-duty

Security office


2 mins Office Personnel None

2 mins Office Personnel Gate

form


Security office 2 mins Security Guard None

END OF TRANSACTION

None None Checked and verified

request

Gate pass

form

None Filled-up form

None None Approved and logged

None Gate pass slip Approved request



Monday-Friday



What are the Requirements For lost items:

1. Ask and fill-up in the logbook provided

For found items:

1. Ask and fill-up in the logbook provided

2. Surrender the items/belongings found

Duration 5 minutes

How To Avail Of The Services Step Applicant/Client Activity Service Provider

1 Proceed to SOA and Fill up

the Lost and Found

Logbook

SOA Office

2

3

For Lost items:

Wait for the advise of the

SOA personnel

For found Items:

Surrender to the SOA the

found items/belongings for

safekeeping

SOA


Lost and Found



3 mins SOA Staff None


Fees Forms Output

None Filled-up Lost and Found

Logbook

None Duly informed

Client

Found Items

secured by the SOA

for safekeeping


4 Wait for the advise of the

*SOA personnel

SOA

*the SOA will post announcements regarding lost/found



END OF TRANSACTION

*the SOA will post announcements regarding lost/found items

None Duly informed

client



Monday-Friday


Who May Avail of the Service Student Organizations, BSU Offices and Private Companies or

What are the Requirements For student organizations and BSU Offices other then the Offices of the Executive Directors, Vice

1. Posters

For companies outside BSU:

1. Posters

Duration 10 minutes


1 For student organizations

and BSU Offices other than

the Offices of the Executive

Directors, Vice-Presidents and

the University President:

Proceed to SOA and register in


SOA

2 Submit the posters to the

SOA personnel for checking

by the Asst. Director of SOA

SOA


Request for Approval of Posters

Student Organizations, BSU Offices and Private Companies or Enterprise

For student organizations and BSU Offices other then the Offices of the Executive Directors, Vice-Presidents and the University President:



2 mins Office personnel None


Presidents and the University President:

Fees Forms Output

None Logged-in client

None Checked/Scrutinized

posters


3 Secure the stamp of Approval

for Posting

SOA

4 Once approved, post the

notices only on the

prescribed areas and bulletin

boards

SOA

5 Remove the said postings

immediately after the

activity.

SOA

1

For companies outside BSU

without MOA:

Proceed to IGP for billeting.

SOA

2 Submit the posters to the SOA

personnel for checking


SOA


for Posting

SOA

4 Once approved, the SOA

will be the one to do the

posting

SOA

* include notices of organizational meetings, assemblies, announcements, job placements, event endorsements, messages and the like prov

University policies



(Indeterminate) Office personnel None






END OF TRANSACTION

notices of organizational meetings, assemblies, announcements, job placements, event endorsements, messages and the like prov

None Posters/announcements

marked

None Posters on conspicuous

areas and bulletin boards

None Up-to-date Bulletin Boards



posters


marked

None Posted Announcements

notices of organizational meetings, assemblies, announcements, job placements, event endorsements, messages and the like provided they are not contrary to law and



Monday-Friday


Who May Avail of the Service Student Organizations, BSU Offices and Private Companies or Enterprise

What are the Requirements For student organizations and BSU Offices other then the Offices of the Executive Directors, Vice

1. Banners/Tarpaulins

For companies outside BSU:

1. Noted Letter of Request Addressed to the University President

2. Banners/Tarpaulins


How To Avail Of The Services Step Applicant/Client Activity Service

Provider

1 For student organizations

and BSU Offices other than

the Offices of the Executive

Directors, Vice-Presidents and

the University President:

Proceed to SOA and register in


SOA

2 Submit the posters to the

SOA personnel for checking

SOA


Request for Approval of Banners/Tarpaulins

Student Organizations, BSU Offices and Private Companies or Enterprise

other then the Offices of the Executive Directors, Vice-Presidents and the University President:

1. Noted Letter of Request Addressed to the University President

Service Provider





Request for Approval of Banners/Tarpaulins

Presidents and the University President:

Fees Forms Output



tarpaulins




for Display

SOA

4 Once approved, post the

notices only on the

prescribed areas and bulletin

boards

SOA/

Maintenance

Office

5 Remove the said

banner/tarpaulin immediately

after the activity.

SOA

1

For companies outside BSU

without MOA:

Proceed to IGP for billeting.

SOA

2

Once allowed/noted, proceed

to the SOA and register in the

logbook provided

SOA

3 Present the request letter

and the tarpaulin/s to the

SOA personnel for

stamping/checking by the

Asst. Director of SOA

SOA

4 SOA will hand over the

tarpaulin/banner for

display on campus

SOA

**on –display for maximum of one month only.


2 mins

Office personnel None

Maintenance


(Indeterminate) Office personnel None



2 mins

Office personnel None


END OF TRANSACTION


marked

None Marked Tarpaulins

None Tarpaulins hung on

conspicuous areas and

bulletin boards

None Approved Letter of

Request

None Logged-in Guest/Client

None Marked Tarpaulins

None Hung Tarpaulins


Request of Student Organization Adviser/Officer for Certification Schedule of Availability of Service January to December

Monday-Friday


Who May Avail of the Service Students and/or Faculty Adviser

What are the Requirements Request slip, Documentary stamp, Office Record/File

Duration 13 minutes

How to Avail of the Services Step Applicant/Client Activity Service

Provider

1 Proceed to SOA and ask for

request for certificate of Student

Organization Advisorship and

filled up the request slip

provided

SOA

2 Wait if the request is justifiable

based from the Office documents

available

SOA

3

Wait while the Certificate is being

processed.

SOA

4 Release the Certificate SOA


Request of Student Organization Adviser/Officer for Certification

Request slip, Documentary stamp, Office Record/File

Service Provider




5 mins. Office personnel None


1 min Office personnel None

END OF TRANSACTION

Request of Student Organization Adviser/Officer for Certification

Fees Forms Output

Request slip Form Logged-in client

None File/records

verified

None Hard copy of the

Certificate requested

None Certificaterequested


Request of Accreditation of Student Schedule of Availability of Service June to August

Monday-Friday



What are the Requirements Properly filled-up Renewal Papers, needed attachments, if any

Duration 2 weeks (1 hour)


1 Secure from the Office of the

Student Organizations and Activities Campus Head

a hard/soft copy of the forms

needed for the Application

for Renewal/Recognition

2 Present the Communication

Letter/Letter of Request for

scrutiny/check-up/ evaluation and have it noted

3 Submit to the proper channels/Offices for signing

4 Submit-for-filing a photocopy/copy of the

Approved Communication and the Program, if any


Request of Accreditation of Student Organization

up Renewal Papers, needed attachments, if any

Service Provider


Person In Charge

Student Organizations and Activities Campus Head

SOA 7 mins Office personnel

up/ evaluation and have it noted

SOA 10 mins Asst. Director, SOA

channels/Offices for signing Other

Offices

(Indeterminate) Other Offices’

the Program, if any

SOA 3 mins Office personnel

END OF TRANSACTION

Organization


None None Well-advised/

guided student

Asst. Director, SOA None None Registered student

activities

None None Approved Letter of

Request

None None Filed copy of the

approved communication


Request for Approval of Student Activities and Use of University Facilities Schedule of Availability of Service January-December

Monday-Friday



What are the Requirements 1. Communication Letter and needed attachments, if any

Duration 20 minutes


1 Seek the advice of SOA as to

what particulars/papers must

accompany the letter of request

Offi

Organizations and

2 Present the Communication

Letter/Letter of Request for

scrutiny/check-up and have it noted

Office of Student

Organizations and Activities

3 Submit to the proper

channels/Offices for signing

Other Offices

4 Submit-for-filing a photocopy/copy of

the Approved Communication and

the Program, if any

Office of



Request for Approval of Student Activities and Use of University Facilities

Communication Letter and needed attachments, if any


Person In Charge

Office of Student


5 mins Office personnel

Office of Student


10 mins

Asst. Director, SOA

Other Offices (Indeterminate) Other Offices’

Office of Student


3 mins.

Office personnel

END OF TRANSACTION

Request for Approval of Student Activities and Use of University Facilities


Office personnel None None Well-advised/

guided student

Asst. Director, SOA None None Registered student

activities

None None Approved Letter of

Request

Office personnel None None Filed copy of the

approved

communication


OOOffffffiiiccceee

Profile

The Office of Student Publications (OSP) is the center for campus journalism of Batangas State University. Responsible campus

the mantra of the student publication. The activities, events and undertaking of the Office shall be an

Location

Publication Office, 3rd floor, Media Studies and Publication Bldg., GPB Main Campus I, Rizal Avenue, Batangas State University, Batangas City 4200

Contact Details (043) 300 2202 loc. 105


1.The Assistant Director stays at the

Office of Student Affairs for queries

regarding student publication

students,

people from

printing press

2. Students, faculty members or

employees asking for editions of

The LATHE will be asked to proceed

to the Publication Office at the MSP

Bldg. of GPB Main Campus I.

Student officers for the day

(staffers) will accommodate them

at the office.

students,

faculty

members,

employees

1. If a student wants to

contribute an article, he/she may

approach the Assistant Director

for the process of submission

which is an online process.

students


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The Office of Student Publications (OSP) is the center for campus journalism of Batangas State University. Responsible campus

the mantra of the student publication. The activities, events and undertaking of the Office shall be anchored on such philosophy.

floor, Media Studies and Publication Bldg., GPB Main Campus I, Rizal Avenue, Batangas State University, Batangas City 4200

CLIENTS REQUIREMENTS

SCHEDULE OF AVAILABILITY OF

SERVICE

FEES FORMS

students,

people from

press

- 8am-5pm -

tudents,

faculty

members,

employees

- 8am-5pm -

students article(s) 8am-5pm -

nttt PPPuuubbbllliiicccaaatttiiiooonnn

The Office of Student Publications (OSP) is the center for campus journalism of Batangas State University. Responsible campus journalism has always been

chored on such philosophy.

floor, Media Studies and Publication Bldg., GPB Main Campus I, Rizal Avenue, Batangas State University, Batangas City 4200


PERSON RESPONSIBLE/ OFFICE/LOCATION

- It will depend on

the kind of query

or transaction

Assistant Director of

Student Publication/Office

of Student Affairs and

Services

- 10 minutes (max.) Students/staffers/Assistan

t Director/ Office of

Student Affairs and

Services/Publication Office

- 5-10 mins.

(online/email)

Assistant Director of

Student Publication/Office

of Student Affairs and

Services



Mondays-Fridays

8:00 AM - 5:00 PM

Who May Avail of the Service Students, people from printing press

What are the Requirements On-the-spot verbal inquiry with the Office of Student Publication

Duration Depends on the kind of query



SERVICE PROVIDER

1 Clients will ask their

query to the

Assistant Director

Office of Student

Publication



Walk-in Inquiries regarding Student Publication

spot verbal inquiry with the Office of Student Publication



PERSON-IN-CHARGE

Office of Student

Publication Depends on the

kind of query

Asst. Director,

Office of Student

Publication


END OF TRANSACTION

in Inquiries regarding Student Publication

FEES FORMS OUTPUT

None None Client enlightened

regarding their

inquiry


Walk Schedule of Availability of Service January to December

Mondays-Fridays

8:00 AM - 5:00 PM

Who May Avail of the Service Students, faculty members, employees, guests

What are the Requirements Editions of The LATHE

Duration 10 mins. (max.)



SERVICE

1 Clients will ask for

copy(ies) of editions

of The LATHE

Office of Student

Publication



Walk-in clients asking for copy(ies) of The LATHE



PERSON-IN-CHARGE

Office of Student

Publication 10 mins. (max.)

Asst. Director,

Office of Student

Publication; staffers

of The LATHE


END OF TRANSACTION

in clients asking for copy(ies) of The LATHE

FEES FORMS OUTPUT

None None Clients will have

copy(ies) of the

edition(s) of The

LATHE



Mondays-Fridays

8:00 AM - 5:00 PM


What are the Requirements Article(s)

Duration 5-10 mins. (online/email)



SERVICE PROVIDER

1 Student wants to

contribute an article

Office of Student

Publication



Contribution of article(s)



PERSON-IN-CHARGE

Office of Student

Publication 5-10 mins.

(online/email)

Asst. Director,

Office of Student

Publication and

staffers of The

LATHE; staffers of

The LATHE


END OF TRANSACTION

FEES FORMS OUTPUT

None None Article (submitted

online via email)


OOOffffffiiiccceee ooofff Profile We are an academic support group that provides effective admission and testing services designed to support and promote the university’s vision

academic excellence.

Location Bldg. opposite Guard House (main gate)

Contact Details (043) 300-2202 local 121 / [email protected]


1. Disseminate information

and accommodate inquiries

from the public about

Testing and Admission.

Parents, Students,

Faculty, Non-

Faculty, Public

2. Give application form to

applicants.

Students, Faculty,

Non-Faculty, Public

3. Accept filled up

application form and

schedule the examination.

Students, Faculty,

Non-Faculty, Public

A. Pre Elementary Applicants 1. Filled

2. Original and photocopy of

NSO authenticated Birth


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support group that provides effective admission and testing services designed to support and promote the university’s vision

[email protected]


SERVICE

FEES

None Scheduled visit

to High Schools

None

None Monday to

Friday

7:00 AM –

6:00 PM

None

Pre-elementary and Elementary Applicants

1. Filled-up application form

2. Original and photocopy of

NSO authenticated Birth

Monday to

Friday

7:00AM-6:00PM

Testing Fee

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support group that provides effective admission and testing services designed to support and promote the university’s vision and mission of



LOCATION

Tarpaulin, Flyers

and Brochures

2 – 6 mins. Office Personnel,

Assistant

Director/Office of

Testing &

Admission/Main

Campus I

Application Forms

3 mins Office Personnel,

Assistant

Director/Office of

Testing &

Admission/Main

Campus I

Testing Fee Application form

for entrance

examination

7 mins.

Office Personnel,

Assistant

Director/Office of

Testing &

Admission/Main

PERSON/OFFICE/


Certificate.

3. Two (2) recent copies of

“2x2” I.D. pictures with

applicant’s signature at the

back.

4. Non

of P250.00.

5. For transferees

Certification of grades in Math,

Science, English, & Filipino

having a final grade of 83%

and above in their previous

grade level_______ signed by

the school Principal/Registrar.

B. Grade 7 Applicants 1. Filled

2. Certified true copy and

photocopy of Report Card in

previous grade level.

3. Average grade of 85% and

above in Math, Science,

English & Filipino in the





back.

5. of P250.00

C. College Applicants 1. Filled

For BSU Admission Test.

2. Certified true copy of grades

in Math, Science, English &


Certificate.




back.

4. Non-refundable testing fee

of P250.00.

For transferees,

Certification of grades in Math,

Science, English, & Filipino

having a final grade of 83%

nd above in their previous

grade level_______ signed by

the school Principal/Registrar.

B. Grade 7 Applicants 1. Filled-up application form

2. Certified true copy and

photocopy of Report Card in


3. Average grade of 85% and

above in Math, Science,

English & Filipino in the

previous grade level. 4. Two (2) recent copies of



back.

Non-refundable testing fee

of P250.00

C. College Applicants 1. Filled-up application form

For BSU Admission Test.

2. Certified true copy of grades

in Math, Science, English &

Monday to

Friday

7:00 AM –

6:00 PM

Monday to

Friday

7:00AM-6:00PM

Testing Fee

Testing Fee

Testing Fee

Fee

Application form

for entrance

examination

Application form

for entrance

examination

4 mins.

4 mins.

Campus I

Office Personnel,

Assistant

Director/Office of

Testing &

Admission/Main

Campus I

Office Personnel,

Assistant

Director/Office of

Testing &

Admission/Main


Filipino from 1

high school o

photocopy of Report Card if

graduated from high school.




back.

4. of P250.00.

5. English Placement Test Fee

P100.00.

D. Transferees 1. Transferee/

Shifter Evaluation Form.

2. Filled

BSU Admission Test.

3. Transcript of Records or

certification of grades signed

by

Registrar.



applicant’s

signature at the back.

5.

E. Graduate School & College of Law Applicants 1. Filled

for BSU Admission Test.



applicant’s signature at the back.


Filipino from 1st yr. to 3rd yr.

high school or original and

photocopy of Report Card if

graduated from high school. 3. Two (2) recent copies of



back.


of P250.00.

English Placement Test Fee

P100.00.

D. Transferees 1. Transferee/

Shifter Evaluation Form.

2. Filled-up application form for

BSU Admission Test.

3. Transcript of Records or

certification of grades signed

by the University or College

Registrar.



applicant’s

signature at the back.


of P250.00.

E. Graduate School & College of Law Applicants

1. Filled-up application form

for BSU Admission Test.



applicant’s signature at the back.

Monday to

Friday

7:00 AM –

6:00 PM

Monday to

Friday

7:00 AM –

6:00 PM

Testing Fee

Testing Fee

Testing Fee

Testing Fee

Application form

for entrance

examination

Application form

for admission

examination

4 mins.

4 mins.

Campus I

Office Personnel,

Assistant

Director/Office of

Testing &

Admission/Main

Campus I

Office Personnel,

Assistant

Director/Office of

Testing &

Admission/Main

Campus I


3. Non

of P250.00

4. Release of notice of

passing and EPT result.

applicants �

5. Issuance of admission slip

for registration

applicants �

�


3. Non-refundable testing fee

of P250.00.

� Notice of passing

Monday – Friday

7:00 AM –

6:00 PM

None

� Notice of Passing

� Receipt of reservation fee

Monday – Friday

7:00 AM –

6:00 PM

Reservation

fee

END OF TRANSACTION

● Notice of

passing

● EPT result form

12 mins. /

student

Office Personnel,

Assistant

Director/Office of

Testing &

Admission/Main

Campus I

Reservation Admission Slip for

registration

5 mins./ student Office Personnel,

Assistant

Director/Office of

Testing &

Admission/Main

Campus I


Disseminate Information and Accommodate Schedule of Availability of Service Monday-Friday 7:00 AM-6:00 PM

Who May Avail of the Service Students, Faculty, Public

What are the Requirements a. letter of request

Duration: 2-6 mins.

HOW TO AVAIL OF THE SERVICES

Step Applicant/Client Activity Service Provided

1


posted tarpaulin

Post tarpaulin of

Announcement on Testing

and Admission.

Distribute flyer.

2

Inquire and secure

application form.

Distribute application form.

3

Inquire to the office

personnel

Accommodates client query

4

Know the steps and

procedures depending on

the nature of the inquiry

Provide instruction and

procedures


Disseminate Information and Accommodate Inquiries from the Public about Testing and Admission

Service Provided Duration of Activity (Under Normal Circumstances)

Person In Charge

Post tarpaulin of

Announcement on Testing

and Admission.

Distribute flyer.

5 mins. TAO Personnel

Distribute application form. 10 mins. TAO Personnel

Accommodates client query 2-5 mins Office Personnel

Provide instruction and

procedures step by step

2-5 mins Office Personnel

END OF TRANSACTION

Inquiries from the Public about Testing and Admission

Person In Charge Fees Form* Output

None None Tarpaulin posted.

Announcement

letter to principal

Flyers given out.

None Application

Form

Application form

given out.

None None Attended inquiries

from the public

None None Properly

disseminated

information


Schedule of Availability of Service Monday-Friday 7:00 AM-6:00 PM


What are the Requirements NONE

Duration: 3 mins.



1

Secure application form. Give application form

2

Inquire what to do. Instruct clients to fill

application form and comply

with the needed documents


Give Application Form to the Public


Person In Charge

Give application form 1 min. TAO Personnel

Instruct clients to fill-up

application form and comply

with the needed documents

2 mins TAO Personnel

END OF TRANSACTION

Give Application Form to the Public


TAO Personnel None Pre-Elem./

Elem./Grade

7/ College

Application

form

Application forms

given out.

Personnel None Pre-Elem./

Elem./Grade

7/ College

Application

form

Fully understood

requirements and

filling up process.


Accept Filled



What are the Requirements a. Requirements of Pre-Elem/Elem student applicants

b. Requirements for Grade 7 student applicants

c. Requirements for College student applicants

d. Requirements for transferee student applicants

e. Requirements for shifter student applicants

f. Requirements for Graduate School & college of law applicants

Duration 7 mins.

HOW TO AVAIL OF THE SERVICES:


1

Submits fill up application

form with all the

requirements

Accepts & evaluates


Ask for testing fee receipt

2

Ask for the date of

examination

Schedule the examination


Accept Filled – Up Application Form and Schedule of Examination

Elem/Elem student applicants

Requirements for Grade 7 student applicants

Requirements for College student applicants

Requirements for transferee student applicants

Requirements for shifter student applicants

Requirements for Graduate School & college of law applicants


Person In Charge

Accepts & evaluates


Ask for testing fee receipt


Schedule the examination 2 mins TAO Personnel

END OF TRANSACTION

Up Application Form and Schedule of Examination


TAO Personnel Testing fee Application

form

Test permit issued

AO Personnel None Test Permit Schedule of test

given out



Who May Avail of the Service Student applicants

What are the Requirements Test Permit

Duration: 12 mins./student applicants



1

Presents test permit Checks name if listed in the

list of qualifiers

Releases EPT result

2

Releases the EPT result and

notice of passing

Inform non

will take Eng 100

Advise qualified applicants to

pay the reservation fee at

the Cashier of Php 1000.00


Release Notice of Passing and EPT Result


Person In Charge

Checks name if listed in the

list of qualifiers

Releases EPT result


Inform non-passers that they

will take Eng 100

Advise qualified applicants to

pay the reservation fee at

the Cashier of Php 1000.00

2 mins TAO Personnel

END OF TRANSACTION

Release Notice of Passing and EPT Result


TAO Personnel None Notice of

Passing

EPT results and

Notice of Passing

released

TAO Personnel

Reservation fee

paid


Schedule of Availability of Service: Monday-Friday 7:00 AM-6:00 PM

Who May Avail of the Services Qualified Student applicants

What are the Requirements Notice of Passing/

Receipt of reservation fee

Duration 5 mins./student applicants

HOW TO AVAIL OF THE SERVICES:


1

Presents notice of passing Checks notice of passing for

the reservation fee receipt

Issue admission slip for

registration


Issuance of Admission Slip for Registration


Person In Charge

Checks notice of passing for

the reservation fee receipt

Issue admission slip for

registration

5 mins.

TAO Personnel

END OF TRANSACTION

Issuance of Admission Slip for Registration


TAO Personnel

Reservation

fee

Admission Slip

for

Registration

Admission Slip for

registration

released


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nnn aaannnddd


OOOffffffiiiccceee

Profile This office provides service to the prospective employees and faculty members who aspire to be part of the BSU Community.

Location 2nd Fl., Student Center Bldg., Main Campus I, Rizal Avenue, Batangas City

Contact Details (043) 300-2202 loc.228

(043) 980-0385, 0393 loc.1103, 1104, 1105


1. Hiring and

Recruitment (for

Faculty Member-

Contractual)

Applicants

Acceptable Application Letter

address to the President,

Resume, Transcript of Record,

Medical Certificate, NBI

2. Hiring and

Recruitment (for Non-

Academic Personnel-

Contractual)

Applicants

Acceptable




3. Hiring and

Recruitment (for Job

Order Staff)

Applicants





4. Issuance of

Certificate of

Employment and

Service Record

Faculty Members,

Employees and

Separated Faculty

Members and

Employees

Purpose for Certification,

Clearance (for separated

Faculty Members and

Employees only)


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This office provides service to the prospective employees and faculty members who aspire to be part of the BSU Community.

I, Rizal Avenue, Batangas City

REQUIREMENTS

SCHEDULE OF


FEES





Clearance

Monday – Thursday

(8:00 AM- 5:00 PM)

None





Clearance

Monday – Thursday

(8:00 AM- 5:00 PM)

None





Clearance

Tuesday - Friday

(8:00 AM- 5:00 PM)

None

Purpose for Certification,

Clearance (for separated

Faculty Members and

Employees only)

Monday - Friday

(8:00 AM- 5:00 PM)

None

ooonnn SSSeeerrrvvviiiccceeesss

This office provides service to the prospective employees and faculty members who aspire to be part of the BSU Community.

FORMS PROCESS

CYCLE TIME


LOCATION

Applicant's

Assessment Form

8-10 working

days

Human Resource

Management Office,

Testing and Admission

Office, Faculty Selection

Board

Applicant's

Assessment Form

6 working days

Human Resource

Management Office,

Testing and Admission

Office, Personnel

Selection Board

Job Order

Applicant's Form

4 working days

Human Resource

Management Office,

TAO, requesting College

Dean / Department

Head

Request Slip

15-25 minutes

Human Resource

Management Office


HHiirriinngg Schedule of Availability of Service January to December

Monday-Thursday 8:00-5:00 pm w/out noon break

Who May Avail of the Service Applicants for Teaching Position

What are the Requirements 1. Acceptable Application Letter addressed to the President

2. Resume

3. Transcript of Record

4. Laboratory Tests (Blood Test, Urinalysis, Chest X

Duration 8-10 working days


Step


1

Submit Requirements Check and verify submitted

2

Face the Interviewer for

Initial Assessment

3

Proceed to Testing and

Admission Office Administer examinations


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to the President

Laboratory Tests (Blood Test, Urinalysis, Chest X-Ray, Drug Test)

Service Provider


Person In Charge

Check and verify submitted

documents

20 minutes

Human Resource

Management Staff

Initial Interview

20 minutes

Asst. Director, HRMO

/ Director,

Administration

Services

Administer examinations

maximum 1 hour

Testing and

Admission Office

CCoonnttrraaccttuuaall))


Human Resource

Management Staff

None

None

Submitted documents

checked and verified.


Administration

None

Applicant's

Assessment Form

Assessed applicants

Admission Office

None

Applicant's

Assessment Form

Test administered


4

Wait for a day or two (2)

for the result of

examination

Evaluate the result of the

Evaluation of the test results

handled by TAO

Inform the Faculty Selection

Board (FSB) Members &

Applicants

of the Panel Interview and

Teaching Demonstration

5

Notice from HR Office to

report and proceed to

Panel Interview and


Act as secretariat on the

Panel Interview and Teaching

6

Wait for the result of

Panel Interview and

Demonstration after two

(2) days

Prepare assessment

summary and compute the

result of Panel Interview and


Deliberation by Faculty

Selection Board (FSB)

Endorse to the President for


Evaluate the result of the

examination

2 hours

Testing and

Admission Office

Evaluation of the test results

handled by TAO

15 minutes


/ Director,

Administration

Services

Inform the Faculty Selection

Board (FSB) Members &

Applicants for the schedule

of the Panel Interview and


1 day

Human Resource

Management Staff

Act as secretariat on the

Panel Interview and Teaching

Demonstration

2 hours/applicant

Human Resource

Management Staff,

Faculty Selection

Board (FSB)

Members

Prepare assessment

summary and compute the

result of Panel Interview and


1 hour/applicant

Human Resource

Management Staff

Deliberation by Faculty

Selection Board (FSB)

Members

2 hours

Faculty Selection

Board (FSB)

Members

Endorse to the President for

approval

30 minutes


/ Director,

Administration

Services

Admission Office

None

None

Test result forwarded

to Human Resource

Management Office


Administration

None

None

Assessed Test results

Human Resource

Management Staff

None

None

FSB Members and

applicants properly

informed for the

schedule of Panel

Interview and

Teaching

Demonstration

Human Resource

Management Staff,

Faculty Selection

None

Applicant's

Assessment Form

and Criteria for

Evaluation of

Applicants for

Teaching Position

Done with Panel

Interview and

Teaching

Demonstration

Human Resource

Management Staff

None

None

Documented the

result of Hiring

procedure

Faculty Selection

None

Applicant's

Assessment Form

Recommended

applicants for

approval by the

President


Administration

None

None

Approved applicant/s

by the President,


Inform the applicant/s of the

result of assessment

7

Report to HR Office Provide Personal Data Sheet

(PDS) ,Contract Employment,

Position Description Form

(PDF), Assumption to

Position, Oath of Office, GSIS,

PAG-

Form, CSC Form 211

(Medical) for fill up and

Endorsement for Biometrics

registration and for

Id


Inform the applicant/s of the


5 minutes


/ Human Resource

Management Staff

Provide Personal Data Sheet

(PDS) ,Contract Employment,

Position Description Form

(PDF), Assumption to

Position, Oath of Office, GSIS,

-IBIG, Philhealth, BIR

Form, CSC Form 211

(Medical) for fill up and

Endorsement for Biometrics

registration and for

Identification Card

15 minutes

Human Resource

Management Staff

END OF TRANSACTION


/ Human Resource

Management Staff

None

None

Informed the

applicants whether

hired or not

Human Resource

Management Staff

None

Personal Data Sheet

(PDS) ,Contract

Employment,

Position Description

Form (PDF),

Assumption to

Position, Oath of

Office, GSIS, PAG-

IBIG, Philhealth, BIR

Form, CSC Form

211 (Medical),

Biometrics

Registration and

I.D. Card

Newly Hired Faculty

ready to take assigned

task


HHiirriinngg aanndd Schedule of Availability of Service January to December

Monday-Thursday 8:00-5:00 pm w/out noon break

Who May Avail of the Service Applicants for Non-Teaching Position


2. Resume


4. Laboratory Tests (Blood Test, Urinalysis, Chest X

Duration 6 working days


Step


1 Submit Requirements Check

2 Face the Interviewer for

Initial Assessment

Initial Interview

3


Admission Office examinations

4 Wait for a day or two (2) for

the result of examination

Evaluate the result

of the examination


RReeccrruuiittmmeenntt ((ffoorr NNoonn--AAccaaddeemmiicc PPeerrssoonnnn

1. Acceptable Application Letter addressed to the President

Urinalysis, Chest X-Ray, Drug Test)

Service Provider


Person In Charge

Check and verify

submitted

documents

15 minutes Human Resource

Management Staff

Initial Interview 20 minutes Asst. Director, HRMO /

Director, Administration

Services

Administer

examinations

maximum 45 min. Testing and Admission

Office

Evaluate the result

of the examination

2 hours Testing and Admission

Office

nneell-- CCoonnttrraaccttuuaall))

Fees Forms Output

Management Staff

None None

Submitted

documents checked

and verified.

Asst. Director, HRMO /


None Applicant's

Assessment Form

Assessed applicants

Testing and Admission None Applicant's

Assessment Form

Test administered

Testing and Admission None None Test result

forwarded to


Evaluation of the

test results handled

5

Report to HR Office and

proceed to Personnel

Selection Board (PSB)

Members for interview

Provide copies of

Guide for Interview

Assessment

6

Wait for the result of Panel

Interview and

Demonstration after two (2)

days

Prepare assessment

Deliberation by PSB

Selection Board

(PSB) Members

Endorse to the

President for

applicant/s of the


7 Report to HR Office Pro

Data Sheet (PDS),

Employment,


Form (PDF),


Evaluation of the

test results handled

by TAO

20 minutes



Services

Provide copies of

Guide for Interview

Assessment

30 minutes

Human Resource

Management Staff,

Personnel Selection

Board (PSB) Members

Prepare assessment

summary

1 hour

Human Resource

Management Staff

Deliberation by PSB

Selection Board

(PSB) Members

2 hours

PSB Selection Board

(PSB) Members

Endorse to the

President for

approval

30 minutes



Services

Inform the

applicant/s of the


5 minutes


Human Resource

Management Staff

Provide Personal

Data Sheet (PDS),

Contract of

Employment,


Form (PDF),

15 minutes

Human Resource

Management Staff

Human Resource

Management Office

HRMO /


None

None

Assessed Test

results and notify

applicant/s for

interview by the

Personnel Selection

Board (PSB)

Members

Management Staff,

Personnel Selection

Board (PSB) Members

None

Applicant's

Assessment Form

Interviewed

applicant/s by the

Personnel Selection

Board (PSB)

members

Management Staff

None

None

Ranked applicants

PSB Selection Board

None

None

Recommended

applicants for

approval by the

President



None

None

Approved

applicant/s by the

President,


Management Staff

None

None

Informed the

applicants whether

hired or not

Management Staff

None

Personal Data

Sheet (PDS)

,Contract

Employment,

Position

Description Form

Newly Hired Non-

academic Personnel

ready to take

assigned task


Assumption to

Position, Oath of

Office, GSIS, PAG


Form, CSC Form 211

(Medical) for fill up

and

Registration and ID


Assumption to

Position, Oath of

Office, GSIS, PAG-


Form, CSC Form 211

(Medical) for fill up

and Biometrics

Registration and ID)

END OF TRANSACTION

(PDF), Assumption

to Position, Oath

of Office, GSIS,

PAG-IBIG,

Philhealth, BIR

Form, CSC Form

211 (Medical),

Biometrics

Registration and

ID



Tuesday-Friday 8:00-5:00 pm w/out noon break

Who May Avail of the Service Applicants for Job Order Scheme


2. Resume


4. Chest X-Ray

Duration 4 working days


Step

Applicant/Client Activity Service

1

Submit Requirements

Check and verify

submitted documents

2

Face the Interviewer for Initial

Assessment

Initial Interview

3


Admission Office

Administer

examinations

4

Wait for a day or two (2) for

the result of examination

Evaluate the result of

the examination


HHiirriinngg aanndd RReeccrruuiittmmeenntt ((ffoorr JJoobb OOrrddeerr SS

1. Acceptable Application Letter addressed to the President

Service Provider


Person In Charge

Check and verify

submitted documents

25 minutes

Human Resource

Management Staff None

Initial Interview

25 minutes


/ Director,

Administration

Services

None

Administer

examinations

maximum 20

minutes

Testing and

Admission Office None

Evaluate the result of

the examination

2 hours

Testing and

Admission Office None

SSttaaffff))

Fees Forms Output

None

None

Submitted documents

checked and verified.

None

Job Order

Applicant's Form

Assessed applicants

None

Job Order

Applicant's Form

Test administered

None

None

Test result forwarded to

Human Resource


Evaluation of the test

results handled by TAO

Inform the College

Dean /

Head and the applicant

regarding the schedule

of interview

5

Report to HR Office

Inform the

College Dean /

Department Head that

the applicant is

available for interview

6

Proceed to the requesting

College/Department Head for

interview

Interview and assess

Applicants

Prepare assessment

summary

Endorse documents to

the President for

approval

Notify

whether hired or not

7

Report to HR Office

Provide Personal Data

Sheet (PDS) for fill up

NBI clearance, Medical

Certificate

Community Tax

Certificate


Evaluation of the test

results handled by TAO

20 minutes


/ Director,

Administration

Services

None

Inform the College

Dean / Department

Head and the applicant

regarding the schedule

of interview

30 minutes

Human Resource

Management Staff

None

Inform the requesting

College Dean /

Department Head that

the applicant is

available for interview

15 minutes

Human Resource

Management Staff

None

Interview and assess

Applicants

30 minutes

Requesting College

Dean / Department

Head

None

Prepare assessment

summary

45 min. /applicant HRMO None

Endorse documents to

the President for

approval

30 minutes


/ Director,

Administration

Services

None

Notify applicant/s

whether hired or not

10 minutes

Human Resource

Management Staff

None

Provide Personal Data

Sheet (PDS) for fill up,

NBI clearance, Medical

Certificate and

Community Tax

Certificate

15 minutes

Human Resource

Management Staff

None

END OF TRANSACTION

Management Office

None

None

Assessed Test results

None

None

College Dean / Department

Head and applicants

informed of the schedule

for interview.

None

Job Order

Assessment Form

Endorsed applicants to the

requesting

College/Department

None

Job Order

Assessment Form

Applicant/s were

interviewed and assessed

None Job Order

Assessment Form

Documented the result of

hiring procedure

None

None

Approved for hiring by the

President

None

None

Informed applicants

whether to report/not at

the HR Office

None

PDS, NBI clearance,

Medical,

Community Tax

Certificate

Completed documents,

report to the requesting

College/Department/Office

to be assigned


IIssssuuaann Schedule of Availability of Service January to December

Monday-Friday 8:00-5:00 pm w/out noon break

Who May Avail of the Service Faculty Members, Employees and Separated Faculty Members and

Job Order Employees

What are the Requirements 1. Purpose for Certification

2. Clearance for Separated Faculty Members and Employees



Step


Service Provider

1

Submit the Purpose for

Certification / Present

Clearance (for Separated

Faculty

Members/Employees)

Prepare Certificate of

Employment and/or

Service Record

Verify the Certificate of

Employment and/or

Service Record


nnccee ooff CCeerrttiiffiiccaattee ooff EEmmppllooyymmeenntt aanndd SSee

Faculty Members, Employees and Separated Faculty Members and Employees

2. Clearance for Separated Faculty Members and Employees

Service Provider



Prepare Certificate of

Employment and/or

Service Record

10 minutes

Human Resource

Management Staff

None

Verify the Certificate of

Employment and/or

Service Record

5 minutes


/ Director,

Administration

Services

None

eerrvviiccee RReeccoorrdd

Fees Forms Output

None

Request Slip

Checked Certificate of

Employment and Service

Record

None

None

Verified Certificate of

Employment and Service

Record with initials either

by the Asst. Director,

HRMO / Director,

Administration Services


Bring Certificate of

Employment and/or

Service Record to the

VPAF for signing

2

Claim Certificate of

Employment and/or Service

Record

Record and Release

Certificate of

Employment and/or

Service Record


Bring Certificate of

Employment and/or

Service Record to the

VPAF for signing

5 minutes

Human Resource

Management Staff,

VPAF

None

Record and Release

Certificate of

Employment and/or

Record

5 minutes

Human Resource

Management Staff

None

END OF TRANSACTION

None

None

Signed Certificate of

Employment and/or

Service Record and

brought back to the

Human Resource

Management Office

None

Request Slip

Recorded and released

Certificate of Employment

and/or Service Record


OOOffffffiiiccceee Profile The Health Services Department of Batangas State University seeks its meaningful existence in an academic community through sustainable

deliveries to faculty, personnel and students within the limits of its capabilities and resources. It is committed t

standard of school health services through continuous educational program. It maintains to pursue its health mission to peopl

altruism and in accordance with the commitment of

Location Infirmary Building, BSU Main Campus I

Contact Details (043) 300-2202 loc. 116

(043) 300-2273/ 300-2274 loc. 1140

[email protected]

FRONTLINE SERVICE

CLIENTS REQUIREMNTS

1. Medical/Dental

Examination of

New Students

New Students Chest X

2. Medical

Examination of

Newly Hired

Employee and

Faculty

Newly Hired

Employee and

faculty

Complete Blood

Count,

Urinalysis, and Drug

Test

3. Daily

Consultation

Students, Faculty,

Employees

None


e ooofff ttthhheee DDDiiirrreeeccctttooorrr fffooorrr MMMeeedddiiicccaaalll///DDDeeennnttt

Services Department of Batangas State University seeks its meaningful existence in an academic community through sustainable

deliveries to faculty, personnel and students within the limits of its capabilities and resources. It is committed t

standard of school health services through continuous educational program. It maintains to pursue its health mission to peopl

altruism and in accordance with the commitment of the university.

QUIREMNTS SCHEDULE OF AVAILABILITY

OF SERVICE FEES

Chest X-Ray January to December

Monday – Friday

7:00am – 8:00 pm

Saturday – Sunday

8:00am – 5:00 pm

w/out noon break

None

Dental Examination

Complete Blood

Count, Chest X-ray,

Urinalysis, and Drug

Monday – Friday

7:00am – 8:00 pm

Saturday – Sunday

8:00am – 5:00 pm

w/out noon break

None


7:00am – 8:00 pm

Saturday – Sunday

8:00am – 5:00 pm

None

tttaaalll SSSeeerrrvvviiiccceeesss

Services Department of Batangas State University seeks its meaningful existence in an academic community through sustainable quality health

deliveries to faculty, personnel and students within the limits of its capabilities and resources. It is committed to the development and maintenance of high

standard of school health services through continuous educational program. It maintains to pursue its health mission to people in its service areas in the spirit of

FORMS PROCESS CYCLE

TIME

RESPONSIBLE PERSON/ OFFICE/

LOCATION

Student Health

Record, School

Dental Examination

Record

15-45 minutes Physician/Dentist

All medical Staff

Pre-employment

Medical Form


All medical Staff

None 30 minutes –

8 hours

Physician/ Medical

Staff


4. Issuance of

Medical/Dental

Certificate (OJT,

Seminars,

Fieldtrips)

Students, Faculty,

Employees

None


w/out noon break


7:00am – 8:00 pm

Saturday – Sunday

8:00am – 5:00 pm

w/out noon break

None

END OF TRANSACTION

Medical/ Dental

Certificate


All medical Staff


Medical/ Dental Examination of New

Schedule of Availability January to December

Monday – Friday (7:00am – 8:00 pm)

Saturday – Sunday (8:00am – 5:00 pm)

W/out noon break

Who May Avail of the Service New Students/ Transferees

What are the Requirements Chest X-Ray


How To Avail Of The Services Step Applicant/ Client


1 Accomplish Medical

& Dental Form

History Taking

Physical Examination

Assessment

2 In Case of Findings:

• Communicable

enrolment

• Non-communicable

treatment/refer

• Follow up of cases referred

to specialist


Medical/ Dental Examination of New Students


Person In Charge


15 minutes for

normal case

Physican/Medical

Staff

None

In Case of Findings:

Communicable – defer

communicable – give

treatment/refer

Follow up of cases referred

• 30-45 minutes

for case

findings

• 15 minutes

Physician

Physician

None

None

END OF TRANSACTION

Students

Fees Forms Output

None Medical Form Accomplished

Medical/Dental

Form

None

None

Referral Form

Medical Form

Communicated

findings

Followed up student

cases


Medical Examination of Newly Hired Employees and Faculty

Schedule of Availability Monday – Friday (7:00am – 8:00 pm)


W/out noon break

Who May Avail of the Service New Hired Employee/Faculty

What are the Requirements Complete Blood Count, Chest X-Ray, Urinalysis and Drug test




1 Accomplish Pre-

employment Medical

Form and present

laboratory results

History Taking


Assessment

2 • Evaluation of laboratory

results and signing of CSC

Form 211

3 In Case of findings:

• Defer hiring

• Give treatment or refer/

re-evaluate



Ray, Urinalysis and Drug test


Person In Charge


15-45 minutes

under normal

condition

Nurse and Medical

Officer

None

Evaluation of laboratory

results and signing of CSC

1 minute

Medical Officer None

In Case of findings:

Give treatment or refer/

10 minutes Medical Officer None

END OF TRANSACTION


Fees Forms Output

None Pre-employment

Medical Form

Accomplished Pre-

employment

Medical Form

None CSC Form 211 Signed CSC Form

211

None Referral Form Evaluation of Cases




W/out noon break

Who May Avail of the Service Students, Faculty, Employees





1 Walk-in and relate

the chief complaint

Secure existing medical/dental

record

2 History Taking and get vital

signs

3 Refer to Medical Officer/

Dentist for assessment

4 Issuance of Medical/ Dental

Certificate


Issuance of Medical/Dental Certificate


Person In Charge

Secure existing medical/dental

record

3 minutes Nurse-on-duty/

dental aide

History Taking and get vital

signs

3 minutes

Nurse-on-duty

Refer to Medical Officer/

Dentist for assessment

5 minutes Medical Officer/

Dentist

Issuance of Medical/ Dental

Certificate

1 minute Medical Officer/

Dentist

END OF TRANSACTION

Issuance of Medical/Dental Certificate

Fees Forms Output

None None Recorded data on

existing record

None None Recorded vital signs

None None Assessed patient

None None Issued

Medical/Dental

Certificate




W/out noon break

Who May Avail of the Service Students, Faculty, Employees


Duration 30 minutes – 8 hours



1 Walk-in and relate

the chief complaint

Secure existing medical record

2 History taking, get vital signs

and physical assessment

3 Refer to Medical Officer

4 Physician’s Assessment

Depending upon the findings,

the client is:

a. Given medication and

back to classroom to

resume classes

b. Allowed to stay for

sometimes in the clinic’s


Daily Consultation


Person In Charge

Secure existing medical record 1 minute Nurse None

History taking, get vital signs

assessment

10-15 minutes

Nurse None

Refer to Medical Officer 1-2 minutes Nurse None

Physician’s Assessment

Depending upon the findings,

Given medication and sent

to classroom to

resume classes

Allowed to stay for

sometimes in the clinic’s

15 minutes – 8 hours Physician None

Fees Forms Output

None Medical Record Entertained

Complaints

None Consultation Form Client history taken

None None Referred to Medical

Officer

None Consultation Form Complaint assessed


in-patients’ room for

further management and

evaluation.

c. Advised to go home after

the clinic staff has informed

and arranged the matter

with the client’s parent/

guardian for:

1. Those running

temperature of 37.8 and

above.

2. Those suffering from

contagious diseases like

measles, chicken pox,

sore eyes, etc.

3. Those with symptoms

are unbearable or severe

and not relieved with

the initial medication in

the clinic

4. Referral to hos

complicated cases

d. The clinic Staff coordinated

with the concerned

department or unit head

regarding significant illness

or condition of their

students/ faculty/

employees.


patients’ room for

further management and

Advised to go home after

the clinic staff has informed

and arranged the matter

with the client’s parent/

Those running

temperature of 37.8 and

Those suffering from

contagious diseases like

measles, chicken pox,

sore eyes, etc.

Those with symptoms

are unbearable or severe

and not relieved with

the initial medication in

Referral to hospitals for

complicated cases

The clinic Staff coordinated

with the concerned

department or unit head

regarding significant illness

or condition of their

students/ faculty/

END OF TRANSACTION


OOOfff Profile

The Finance Services Division is headed by the Director for Finance Services

(Budget, Accounting, Cashier, Procurement and Property and Supply

and full responsibility for all fiscal services activities

Location 2nd floor, Student Services Center

Contact Details 043-723-1066, 300-2202 loc. 130

FRONTLINE SERVICE (Accounting Office)

CLIENTS REQUIREMENTS

1. Issuance of Student

Account/Assessment

Students

Registration Form

2. Signing of clearance*

Students/alumni/or

representative Registration Form/

3. Answering Queries on

School Fees, Course Total

Estimates and Down

Payment

Students or

representatives and

Public in general

Registration

4. Issuance of Statement

of Account

Students/ Scholars/

Grantees or Parents of

Scholars

Registration Form

5. Filling of Billing Forms

Students or Authorized

Representatives

ID and Registration


ffffffiiiccceee ooofff ttthhheee DDDiiirrreeeccctttooorrr fffooorrr FFFiiinnnaaannnccceee SSSe

The Finance Services Division is headed by the Director for Finance Services. It is composed of five (4

and Property and Supply). All financial reports and activities emanate

and full responsibility for all fiscal services activities


SERVICE

FEES

Students ID

Registration Form

Monday-Friday

(7AM-5PM)

Saturday (8AM-

5PM)

None Assessment

Students ID

Registration Form/

ORs

Monday-Saturday

(8AM-5PM)

None

Students ID/

Registration Form

Monday-Saturday

(7AM-5PM)

None

Student ID,

Registration Form

Monday-Saturday

(7AM-5PM)

None Statement of

ID and Registration

Form

Monday-Saturday

(7AM-5PM)

None Billing Form

SSeeerrrvvviiiccceeesss

(4-5) units or sections, all headed by each Asst. Director

All financial reports and activities emanate from this department and assume the functions



LOCATION

Assessment

Forms

2.5 minutes

Accounting Office/

Assessment Records Staff

Student

Clearance

2 - 3minutes Assessment Section

Accounting Office

None 2 - 3 minutes Assessment Section

Accounting Office

Statement of

Account

6 minutes Assessment Section

Accounting Office

Billing Form 2-4 minutes Assessment Section

Accounting Office


6. Accepting Promissory

Note

Students or

representative

Student ID, Official

Receipt, Registration

7. Payment of tuition

fees

Students/ Parents or

Authorized

Representatives

Assessment

Registration Form &

8. Payment of TOR/

Diploma, etc.

Students/ Parents/

alumni/Authorized

Representative

Clearance Form

Request Slip from the


9. Releasing of Checks

Students/Parents/BSU

Personnel/Suppliers &

Authorized

Representatives

ID, Official Receipt

*Paperless clearance system is implemented. Only those students needing re


Student ID, Official

Receipt, Registration

Form

Monday-Saturday

(7AM-5PM)

None Promissory Note

Assessment Form,

Registration Form &

Payment Slip

Monday-Friday

(7AM-5PM)

Saturday

(8AM-12PM)

Depending upon

the assessment

Assessment

Form, Payment

Slip, Official

Clearance Form

Request Slip from the


Monday-Friday

(7AM-5PM)

Saturday

(8AM-12PM)

TOR – P50.00

Diploma – P400

Certification –

P30.00

HD – P100

Clearance Form

Request Slip

Official Receipt

ID, Official Receipt

(for Suppliers)

Monday-Friday

(7AM-5PM)

Saturday

(8AM-12PM)

None Official Receipt

from the Supplier

Disbursement

*Paperless clearance system is implemented. Only those students needing re-assessment avail of the service of Assessment Staff especially those graduating students.

Promissory Note 3-5 minutes Accounting Office

Assessment

Form, Payment

Slip, Official

Receipt

1 minute Cashier’s staff

Clearance Form

Request Slip

Official Receipt


Official Receipt

from the Supplier

Disbursement

Voucher

Logbook

5 minutes

Cashier’s Staff

avail of the service of Assessment Staff especially those graduating students.



January to June

Monday-Friday

7:00-5:00 pm w/out noon break

Saturday

8:00-5:00 pm


Students or authorized representative


1. Student ID

2. Registration Forms

Duration

2.5 minutes



Service Provider

1 Requests assessment

by presenting the

student’s ID and the

registration form

Prints and gives the

assessment form


IIssssuuaannccee ooff SSttuuddeenntt’’ss AAsssseessssmmeenntt

Service Provider Activity


Person In Charge

Prints and gives the

assessment form

2.5 minutes Assessment Staff

END OF TRANSACTION

Fees Forms Output

None Assessment Form Assessment Form

Issued



January to December

Monday-Saturday

7:00-5:00 pm w/out noon break


Students or authorized representative


1. Student ID


3. Clearance Form

Duration

2 to 3 minutes



1 Present clearance form and

Official Receipt

Verified Student

account

*Paperless clearance system is implemented. Only those students needing re


SSiiggnniinngg ooff CClleeaarraannccee**



Person In Charge

Verified Student

account

2-3 minutes Assessment Staff None

END OF TRANSACTION

implemented. Only those students needing re-assessment avail of the service of Assessment Staff especially those graduating students.

Fees Forms Output

None Student Clearance Account verified

and acted upon

(cleared)

assessment avail of the service of Assessment Staff especially those graduating students.


AAnnsswweerriinngg QQuueerrii Schedule of Availability of Service January to December

Monday-Saturday

7:00am-5:00pm w/out noon break

Who may Avail the Service Students or authorized representative and the public in general




How to Avail of Service Step Applicant/Client Activity Service Provider

1 Present clearance form and

Official Receipt

Verified Student


iieess oonn SScchhooooll FFeeeess,, CCoouurrssee TToottaall EEssttiimmaatte

Students or authorized representative and the public in general



Person In Charge

Verified Student

account

2-3 minutes Assessment Staff

END OF TRANSACTION

teess aanndd DDoowwnn PPaayymmeenntt

Fees Forms Output

None Student Clearance Account verified

and acted upon

(cleared)



Monday-Saturday 7:00-5:00 pm w/out noon break

Who May Avail of the Service Students or authorized representative or Sponsor of the scholarship grants



Duration 6 minutes


Step

Applicant/Client Activity Service Provider Activity

1

Request for Statement of

Account

Verify records and prepares

the


IIssssuuaannccee ooff SSttaatteemmeenntt ooff AAccccoouunntt

representative or Sponsor of the scholarship grants



Person In Charge

Verify records and prepares

the statement

6 minutes

Assessment staff

END OF TRANSACTION


Assessment staff

None

Statement of

Account

Statement of

Account issued


Schedule of Availability of Service January to June


Who May Avail of the Service Students or authorized representative



3. Scholarship Form



Step


1 Receive requested form and

verify ID and registration form

Fill-up the form


FFiilliinngg ooff BBiilllliinngg FFoorrmm

Service Provider

Activity


Person In Charge

up the form

2-4 minutes Assessment Staff

END OF TRANSACTION

Fees Forms Output

None Billing From Billing Form Issued





What are the Requirements Registration Forms, Promissory Note Form



Step


1 Present the accomplished

Promissory Note

Evaluate the Promissory

Note and Interview the

applicant


AAcccceeppttiinngg PPrroommiissssoorryy NNoottee

Service Provider

Activity


Person In Charge

Evaluate the Promissory

Note and Interview the

applicant

3 minutes Accountant III

Accountant II

Senior Bookkeeper

END OF TRANSACTION

Fees Forms Output

None Promissory Note Accepted Promissory

Note


Schedule of Availability of Service Monday-Saturday 7:00am-5:00pm (weekdays without noon break)

8:00am-12:00pm (Saturday)

Who May Avail of the Service Students, Parents or Authorized Representative

What are the Requirements Assessment Form (during enrolment)

Registration Form & Payment Slip (after enrolment)

Duration 1 minute


Step

Applicant/Client

1

Students/Parents/Any

Authorized Representatives

Check & verify assessment

form/payment slip

Accept Payment

Payment Option:

1. Over the counter

payment to

Office

2. Thru deposit to BSU Land

Bank account


CCoolllleeccttiioonn ooff FFeeeess aanndd ootthheerr CChhaarrggee

PPaayymmeenntt ffoorr TTuuiittiioonn FFeeeess

5:00pm (weekdays without noon break)

or Authorized Representative

Registration Form & Payment Slip (after enrolment)

Service Provider


Person In Charge

Check & verify assessment

form/payment slip

Accept Payment

Payment Option:

Over the counter – direct

payment to the Cashier’s

Office

Thru deposit to BSU Land

Bank account


END OF TRANSACTION

eess


Cashier’s staff Depending

assessment

Assessment Form

Deposit Slip

Payment accepted

Official Receipt

Issued




Who May Avail of the Service Students, Parents and Alumni or Authorized Representative

What are the Requirements Clearance Form*

Request Slip from the Registrar’s Office

Duration 1 minute


Step

Applicant/Client

1

Students/Parents/Alumni &


Check and verify clearance form

and the request slip issued by

the Registrar’s Office

*Applicable for clients applying for documents like TOR & other certifications.


PPaayymmeenntt ffoorr TTOORR//DDiipplloommaa,, eettcc..

5:00pm (weekdays without noon break)


Service Provider


Person In Charge

Check and verify clearance form

and the request slip issued by

the Registrar’s Office

Accept Payment

1 minute

Cashier’s

Staff

END OF TRANSACTION

*Applicable for clients applying for documents like TOR & other certifications.

Fees Forms Output

TOR – P50/page

Diploma – P400.00

Certification – P30.00

HD – P100.00

Clearance Form*

Request Slip

Official Receipt

Payment Accepted

Official Receipt

Issued

Payment Accepted




Who May Avail of the Service Students, Parents, BSU Personnel, Suppliers or Authorized Representative

What are the Requirements ID

Official Receipt (for suppliers)

Duration 5 minutes


Step

Applicant/Client Service Provider

1 Student/Parents/BSU

Personnel/Suppliers &


Check & verify the identity of the

by requesting to present ID and

authorization letter if claimed by a

representative

In addition, ask for an official receipt if the

claimant is a supplier

2

Seeking signature on disbursement

voucher and logbook

If supplier, asking first for the issuance of

official receipt, then, seeking signature on

disbursement voucher and logbook


RReelleeaassiinngg ooff CChheecckkss

(weekdays without noon break)


Service Provider


Person In Charge

Check & verify the identity of the claimant

by requesting to present ID and

authorization letter if claimed by a

representative

In addition, ask for an official receipt if the

claimant is a supplier

1 minute Cashier’s Staff

Seeking signature on disbursement

voucher and logbook

If supplier, asking first for the issuance of

official receipt, then, seeking signature on

disbursement voucher and logbook

4 minutes

Cashier’s Staff

END OF TRANSACTION


Cashier’s Staff None None Verified the

identity of

payee or

authorized

representative

Cashier’s Staff

None

Official Receipt from the

Supplier

Disbursement Voucher

Logbook

Check released


EEExxx

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xxxttteeennnsssiiiooonnn,,, BBBiiiaaarrryyy SSSeeerrrvvviiicccnnnaaatttiiiooonnnaaalll LLLiiinn

BBBAAACCC,,, ccceeesss aaannnddd innnkkkaaagggeeesss


Profile We are an extension and training group that empowers the

malnutrition, ignorance, vices, indifference, and environmental destruction to enable the people to live with dignity.

Location

1st Floor – Administration Building, Gov. Pablo Borbon, Main Campus I, Rizal Ave., Batangas City

Contact Details

(043) 300-2202 loc. 103

Extension And Training Services Types and Sub-types: 1. Capability-building Training Program

1.1. Environmental Management and Coastal Law Enforcement

1.2. Livelihood, Technical / Vocational and Business Development

1.3. Agricultural Training

1.4. Basic Education / Social Science / Science and Technology Training

2. Technical Assistance and Advisory Services

2.1. Workers Education Program

2.2. Information and Communication technology

2.3. Engineering Design and Development of Technology / System

2.4. Construction Supervision

2.5. Disaster Mitigation

2.6. Waste Management

2.7. Rural Development / Urban Planning

2.8. Financial Planning

2.9. Executive Leadership


OOOffffffiiiccceee ooofff ttthhheee DDDiiirrreeeccctttooorrr fffooorrr EEExxxttteeennnsss

We are an extension and training group that empowers the communities, particularly the underserved and depressed, from the bondage of poverty,


Pablo Borbon, Main Campus I, Rizal Ave., Batangas City

Environmental Management and Coastal Law Enforcement

chnical / Vocational and Business Development

Basic Education / Social Science / Science and Technology Training

Information and Communication technology

Engineering Design and Development of Technology / System

sssiiiooonnn

communities, particularly the underserved and depressed, from the bondage of poverty,



3. Community Outreach Services

3.1. Milk / Food Feeding

3.2. Medical / Dental / Optical Mission

3.3. Literacy / Tutorial / Review Classes

3.4. Community / Coastal clean up

3.5. Tree planting

3.6. Nursery & Vegetable Garden Establishment

3.7. Relief Good Operations

3.8. Gift Giving Activity

4. Communication / Information Services

4.1. Communication and/or Dissemination of knowledge and skills thru school

5. Technology Transfer, Utilization and Commercialization

6. Extension PAPs supporting Gender and Development (GAD)

6.1. Gender Sensitivity Training

6.2. Gender Analysis

6.3. Gender-responsive Planning and Budgeting


Nursery & Vegetable Garden Establishment

Dissemination of knowledge and skills thru school-on-air program (DWPB FM 107.3)

Technology Transfer, Utilization and Commercialization

Extension PAPs supporting Gender and Development (GAD)

lanning and Budgeting

air program (DWPB FM 107.3)


RR Schedule of Availability of Service January to December

Monday-Friday 8:00-12:00; 1:00-5:00

Who May Avail of the Service LGUs, GOs, NGOs, POs, Businesses and Industries


a. Letter of Request addressed to:

Office of the President

Batangas State University

Gov. Pablo Borbon, Main Campus I

Rizal Ave., Batangas City

b. Filled up Form1: Request for Extension and Training Services

c. Memorandum of Agreement / Memorandum of Understanding

Duration 6 weeks


Step


Service Provider

1

Sends Letter of Request to

the Office of the President

President advices the

Director for extension

services to evaluate the

request for appropriate

2

Sends filled-up Form 1 to the

Director for

services and


Reeqquueesstt ffoorr EExxtteennssiioonn aanndd TTrraaiinniinngg SSee

LGUs, GOs, NGOs, POs, Businesses and Industries

Filled up Form1: Request for Extension and Training Services

morandum of Understanding



Person In Charge

President advices the


services to evaluate the

request for appropriate

action

1 week



services and VP-RDE

1 week

Director for

eerrvviicceess

Person In Charge

Fees

Form

Output


None

None

President

reviews/evaluates

requests

Director for

None

Form 1

Form given out or


Office of the Director for

Extension Services

recommend the requested

services for president’s

approval

3

Attends consultative and

planning meeting with the

University extension group

Conducts consultative and

orientation/planning

meeting with the requesting

4

Prepares/Sends MOA / MOU

University Legal Counsel

reviews/evaluates MOA /

5

Signs MOA / MOU Signs MOA / MOU

6

Contributes service inputs Implements Extension


recommend the requested

services for president’s

approval

Extension Services &

VP-RDE

Conducts consultative and

orientation/planning

meeting with the requesting

agency

1 week

Extension Service

Group

University Legal Counsel

reviews/evaluates MOA /

MOU

1 week

University Legal

Counsel

Signs MOA / MOU

1 week


& VP-RDE

Implements Extension

Services

As scheduled

Extension Service

Group

END OF TRANSACTION

Extension Services & downloaded from

website

Extension Service

None

None

Training

considerations and

requirements are

determined

University Legal

None

None

Final draft of MOA


None

None

Signed MOA

Extension Service

None

None

Training was

implemented,

monitored and

evaluated


OOOffffffiiiccceee ooofff Profile The Office of the Bids and Awards Committee ensures that all the procureme

Regulations of Republic Act 9184.

Location Office of the BAC Chairman

2nd Floor, Administration Building, Main Campus I

Contact Details (043) 722-0818, (043) 300-2202 local 102

(043)980-0393 local 1116

[email protected]



Procurement of Civil

Works

Contractors Presentation of Letter of

Intent and payment of

Eligibility Documents


Procurement of Goods

Suppliers Payment for Bid


ttthhheee CCChhhaaaiiirrrmmmaaannn fffooorrr BBBiiidddsss aaannnddd AAAwwwaaarrrddd

The Office of the Bids and Awards Committee ensures that all the procurement activity of the University

Floor, Administration Building, Main Campus I

REQUIREMENTS

SCHEDULE OF


FEES

Presentation of Letter of

Intent and payment of

Eligibility Documents

Depends on the

procurement

schedule

Monday to Friday

8:00 AM to 5:00 PM

Depends on the

Approved Budget

for the Contract

Payment for Bid

Documents

Depends on the

procurement

schedule

Monday to Friday

8:00 AM to 5:00 PM

Depends on the

Approved Budget

for the Contract

dddsss CCCooommmmmmiiitttttteeeeee

University in accordance with the Implementing Rules and

FORMS PROCESS CYCLE

TIME


LOCATION

Eligibility Forms

Earliest possible

time- 28

calendar days

Latest allowable

time – 113

calendar days

1. Clerk at the BAC

Office, Ground Floor, ITE

Bldg., Main Campus I

2. Cashiers Office,

Ground Floor, Student

Center Building, Main

Campus I

Bid Documents

Earliest possible

time- 28

calendar days

Latest allowable

1. Clerk at the BAC



and / or

2. Cashiers Office,

ound Floor, ITE





Procurement of

Consulting Services

Consultants Presentation of Letter of


Presentation of Letter of

Intent

Depends on the

procurement

schedule

Monday to Friday

8:00 AM to 5:00 PM

Depends on the

Approved Budget

for the Contract

time – 124

calendar days


Center Building, Main

Campus I

Bid Documents

Earliest possible

time- 34

calendar days

Latest allowable

time – 170

calendar days

1. Clerk at the BAC



and / or

Clerk at the Office of the

BAC Chairman, Admin





BAC Chairman, Admin


PPuubbll


Monday-Friday 8:00-12:00 am and 1:00-5:00 pm

Who May Avail of the Service Contractors with valid PCAB License


a. Letter of Intent

b. (Others) as required by RA 9184(ITB Clause 12, 13 and 28)

Duration Earliest Possible Time-28 calendar days/Latest allowable time


Step Applicant/Client Activity Services Provided

1 Advertisement of the new

project

Prepares schedule of bidding,

bidding documents and

advertise the invitation to bid

2

Contractor Presents their

Letter of Intent to participate

the bidding

Receives letter of intent,

introduce the background of

the project and eligibility

requirements particularly

experience


lliicc BBiiddddiinngg ffoorr tthhee PPrrooccuurreemmeenntt ooff CCii

(ITB Clause 12, 13 and 28)

28 calendar days/Latest allowable time-113 calendar days

Services Provided Duration of Activity


Person In Charge / Service Provider



advertise the invitation to bid

At least 21 calendar days

at the PhilGEPS and

University Website and

at conspicuous places at

the premises of the

University


BAC Chairman

2nd

Floor Admin. Bldg.,

GPB Campus I


introduce the background of

the project and eligibility

requirements particularly

experience

Upon advertisement of

ITB up to the last day of

Step 3


BAC Chairman

2nd

Floor Admin. Bldg.,

GPB Campus I

iivviill WWoorrkkss

Person In Charge / Service

Fees

Form

Output


BAC Chairman

Floor Admin. Bldg.,

GPB Campus I

None None ITB is advertised at

the PhilGEPS and

University Website

and the

conspicuous places

at the premises of

the University


BAC Chairman

Floor Admin. Bldg.,

GPB Campus I

None None

Bidder will pay the

Bidding Documents

Fee at the Cashiers

Office


3

Availability and issuance of

Bid Documents

Directs the bidder to the

cashiers office to pay the


issues the prepared bid

documents to the bidders

upon presentation of the

proof of payment

4

Pre Bid Conference Conducts conference to

clarify matters pertaining to

the Procuring Entity’s Rules

and Regulations, preparation

of bid documents

Quantities, Scope of Works,

Plans and Drawings and

Specifications of Finishes and

Materials

Supplemental Bid Bulletin Prepares supplemental bid

bulletin regarding the

changes agreed during the

pre bid conference

5

Submission and Opening of

Bids

Conducts preliminary

evaluation of the submitted

documents and determine

compliance of the bidders

the documents required

Motion for Reconsideration

of Non Complying Bidders

Resolves motion for

reconsideration






documents to the bidders

upon presentation of the

proof of payment

From Step 1 up to the

last day of Step3


BAC Chairman

2nd

Floor, Administration

Bldg., GPB Campus I

Conducts conference to



Regulations, preparation

of bid documents, Bill of

Quantities, Scope of Works,

Plans and Drawings and

Specifications of Finishes and

Materials

At least seven (7) days

after advertisement

(Step1)

BAC Chairman, Members,

Observers, Secretariat,

TWG, End User and Clerk

Prepares supplemental bid



pre bid conference

At least 7 days before

step 5

TWG, BAC Chairman and


BAC Chairman




compliance of the bidders to


12 days after the pre bid

conference




Resolves motion for

reconsideration

FILING: within 3 days

after issuance of Notice

of Non Compliance

ANSWER: within 3 days

after filing of motion for

reconsideration


TWG and End User


Chairman

Floor, Administration

Bldg., GPB Campus I

Depends on

the ABC of

the Project

Bid

Documents

Bid documents are

issued to bidders



User and Clerk

None

None

Conference

conducted

TWG, BAC Chairman and


BAC Chairman

None

None

Supplemental Bid

Bulletin issued to

bidders




None

None

Determined the

compliance of the

bidders to the

documents

required by the

BAC


TWG and End User

None

None

Output depends on

the grounds of Non

Compliance


6

Bid Evaluation (and Post

Qualification)

Separate procedure

Conducts thorough

evaluation on the submitted

documents

7 Evaluation of Technical

Working Group

Conduct thorough evaluation

on the Technical Documents

particularly Bill of Quantities,

Detailed Estimates,

Availability of Equipment and

Personnel Committed for the

Project

8 Post Qualification Upon submission of the Post

Qualification Report by the

TWG, prepares a Request for

Post Qualification documents

and send to the lowest

calculated

9

BAC Resolution and

recommending approval

(and Notice of Award and

Notice of Bidding Result)

Approval by the Higher

Authority

Prepares BAC Resolution and

secure signature of members

Endorsement for Approval of

BAC Resolution and Notice

of Award

10

Notice of Award (and Notice

of Bidding Result)

Issued Notice of Award to the

Lowest Calculated and

Responsive Bidder and

requires to secure the

performance bond


Conducts thorough

evaluation on the submitted

documents

Within 3 days after

opening of bids


TWG, End User

Conduct thorough evaluation

on the Technical Documents

particularly Bill of Quantities,

Detailed Estimates,

Availability of Equipment and

Personnel Committed for the

Project

Within 5 days after Step

6

Members of the Technical

Working Group

Upon submission of the Post


TWG, prepares a Request for



calculated

One to two days upon

submission of the Post

Qualification Report by

the TWG


TWG, End User

Prepares BAC Resolution and

secure signature of members

Endorsement for Approval of

BAC Resolution and Notice

of Award

Within 3 days after Post

Qualification

Within one day after

approval by the BOR


TWG, End User

BAC Chairman and Clerk

at the Office of the BAC

Chairman




requires to secure the

performance bond

1 calendar day after the

approval of the BAC

Resolution


BAC Chairman and

Winning Bidder


TWG, End User

None

None

Abstract of Bid as

Calculated


Working Group

None None Post Qualification

Report of the TWG

Request for Post

Qualification

Documents


TWG, End User


Report


TWG, End User



None

None

None

None

BAC Resolution

signed by Members

and endorsed to the

Office of the Board

Secretary for BOR

approval

Endorsement for

Approval of BAC

Resolution and

Notice of Award

signed by the



BAC Chairman and

Winning Bidder

None

None NOA received by

the winning bidder

Winning Bidder

secure a

performance bond


11

Contract Preparation,

Contract signing and

Issuance of Notice to Proceed

Prepares Construction

Agreement upon receipt of

performance bond

12 Preparation of Documents

and Submission to COA

Preparation of Documents

and Submission to Special

Projects and Accounting

Offices

Documents are prepared

and submitted to COA Office

Documents are prepared and

submitted to Special Projects

and Accounting Offices


Prepares Construction

Agreement upon receipt of

performance bond

Within 7 days upon

receipt of performance

bond


BAC Chairman, Winning

Bidder (together with its

witness) and University

President (together with

its witness)

Documents are prepared

and submitted to COA Office


submitted to Special Projects

and Accounting Offices

Within 5 days after

conformity to Notice to

Proceed

Within 5 days upon

receipt of the Request for

Advance Payment


BAC Chairman

END OF TRANSACTION


Winning

Bidder (together with its

witness) and University

President (together with

its witness)

None

None

Construction

Agreement signed

and NTP issued


BAC Chairman

Documents

received by COA

Office

Documents

received by the

Special Projects and

Accounting Offices


PPuu


Monday-Saturday 8:00-12:00 am and 1:00-5:00 pm

Who May Avail of the Service Depends on the Goods to be procured

What are the Requirements? a. Purchase of Bid Documents

b. (Others) as required by RA 9184(ITB Clause 12, 13 and 28)

Duration Earliest Possible Time-28 Calendar days/Latest Allowable Time



1

Advertisement of the project

Prepares Schedule of

Bidding, Bidding Documents

and advertise the Invitation

to Bid

2 Suppliers presents their letter

of intent to participate in the

bidding


introduce the background

and eligibility requirements

of the project particularly

experience


uubblliicc BBiiddddiinngg ffoorr tthhee PPrrooccuurreemmeenntt ooff

(ITB Clause 12, 13 and 28)

28 Calendar days/Latest Allowable Time-124 Calendar Days



Person In Charge

Prepares Schedule of

Bidding, Bidding Documents

and advertise the Invitation

to Bid

At least 21 calendar days

at the PhilGEPS and


at the conspicuous

places at the premises of

the University

BAC Chairman


BAC Chairman (Admin

Bldg)


introduce the background

and eligibility requirements

of the project particularly

experience

Upon advertisement of

ITB and up to the last

day of step 3


BAC Chairman

2nd

Floor, Admin. Bldg.,

GPB Campus I

ff GGooooddss

Person In Charge Fees Form Output

BAC Chairman


BAC Chairman (Admin

None

None

ITB is advertised at

the PhilGEPS and at

the University

Website and at the

conspicuous place

at the premises of

the University

fice of the

BAC Chairman

Floor, Admin. Bldg.,

GPB Campus I

None None Bidder / Supplier

will pay the Bidding

documents fee at

the Cashiers Office


3

Availability and issuance of

Bid Documents





documents to bidders upon

presentation of the proof of

payment

4 Pre Bid Conference Conducts conference to


the Procuring Entities Rules

and Regulation, preparation

of bid document, technical

specifications and schedule

of requirements

Supplemental Bid Bulletin Prepares supplemental bid


changes agreed during

pre bid conference

5

Submission and Opening of

Bids






Motion for Reconsideration

of Ineligible and Non

Compliance Bidders

Resolves motion for

reconsideration

6 Bid Evaluation Conducts thorough

evaluation on the bill of

quantities and detailed

estimates




documents and


documents to bidders upon

presentation of the proof of

payment

From step 1 and up to

the last day of step 5


BAC Chairman

2nd

Floor, Admin Bldg.,

GPB Campus I



the Procuring Entities Rules

and Regulation, preparation

of bid document, technical

specifications and schedule

of requirements

At least 7 days after the

advertisement (Step 1)




Prepares supplemental bid



pre bid conference

Within 7 days before

step 5

BAC Chairman, Clerk at

the Office of the BAC

Chairman

onducts preliminary






conference




Resolves motion for

reconsideration

FILING: within 3 days

after issuance of Notice

of Ineligibility

ANSWER: within 3 days

after filing of motion for

reconsideration


TWG and End User

Conducts thorough

evaluation on the bill of

quantities and detailed

estimates

Within 3 days after

opening of bids


TWG, End User

Office of the

BAC Chairman

Floor, Admin Bldg.,

GPB Campus I

Depends on

the ABC of

the Project

Bid

Documents

Bid Documents are

issued to bidders




None None Conference

conducted



None None Supplemental Bid

Bulletin is posted to

PhilGEPS Website

and issued to

bidders




None None Determined the

eligibility and

compliance of the

bidders to the

documents required

by the IRR


TWG and End User

None None Output depends on

the grounds of Non

Compliance


TWG, End User

None None Abstract of Bid as

Calculated


7 Evaluation of the Technical

working Group

Conducts thorough

evaluation on the

Compliance to the Technical

Specifications and Schedule

of Requirements

8 Post Qualification Upon submission of the Post


TWG, prepares a request for



calculated bidder

Submission of the Post

Qualification Documents by

the Bidder

Receipt of Post Qualification

Documents

9

BAC Resolution and

recommending approval

Prepares resolution and

recommends to the higher

authority the award of

contract


Authority

The result of the project is

presented to the Board of

Regents for Approval

10

Notice of Award Issued Notice of Award to



requires to secure a

Performance Bond


Conducts thorough

evaluation on the

Compliance to the Technical

Specifications and Schedule

of Requirements

Within 5 days after

Step 6


Working Group

Upon submission of the Post


TWG, prepares a request for


send to the lowest

calculated bidder

1 day upon receipt of the

TWG Report



Chairman

Post Qualification

Documents

Within 3 days upon

receipt of the bidder of

the Request for Post

Qualification documents



Chairman

Prepares resolution and

recommends to the higher

authority the award of

contract

Within 3 days after Post

Qualification


BAC Chairman,

Chairman, Members,

TWG, End User and





University President and

Board of Regents




requires to secure a

Performance Bond

1 day after BAC

Resolution

BAC Chairman, University

President and Clerk at the

Office of the BAC

Chairman


Working Group


Report of the TWG



None None Request for Post

Qualification

Documents




Report


BAC Chairman, BAC

Chairman, Members,

TWG, End User and


None

None

BAC Resolution


Board of Regents

None None Approval of

Resolution and

Notice of Award


President and Clerk at the

Office of the BAC

None

None

Winning Bidder/s

are notified


11 Preparation of Purchase

Order

Purchase Order

12 Preparation of Documents

and submission to COA

Preparation of documents

and Submission to the Supply

Office


submitted to COA Office


submitted to Supply Office


Purchase Order Within 7 days upon

receipt of the

Performance Bond


BAC Chairman


submitted to COA Office


submitted to Supply Office

Within 5 days after

conformity to the

Purchase Order

Within 5 days before the

delivery of the goods

procured


BAC Chairman

END OF TRANSACTION


BAC Chairman

None None Purchase Order

certified by the

Accountant as to

the availability of

Funds and

approved by the

higher authority

and sends to

supplier / s

lerk at the Office of the

BAC Chairman

None

None

Documents

received by the COA

Office

Documents

received by the

Supply Office


PPuubblliicc BBii


Monday-Saturday 8:00-12:00 am and 1:00-5:00 pm

Who May Avail of the Service Depending on the Nature of the Project

What are the Requirements c. Letter of Intent

d. As per RA 9184

Duration Earliest Possible Time-34 Calendar days/Latest Allowable Time



Activity Services Provided

1 Advertisement Prepares schedule of bidding,

request for expression of

interest and advertise

request

2 Submission of Letter of

Intent and eligibility

documents

Receives letter of intent and

Eligibility Documents of the

Bidder


iiddddiinngg ffoorr tthhee PPrrooccuurreemmeenntt ooff CCoonnssuu

34 Calendar days/Latest Allowable Time-170 Calendar Days

Services Provided Duration of Activity (Under

Normal Circumstances) Person In Charge


request for expression of

interest and advertise the

request

7 calendar days from the date

of advertisement



Chairman

Receives letter of intent and

Eligibility Documents of the

From day 1 of advertisement

up to the last day of

advertisement



Chairman

uullttiinngg SSeerrvviicceess

Person In Charge Fees Form Output



None

None Request for Expression

for Interest is advertised

at the PhilGEPS and


at the conspicuous

places at the premises

of the University


f the BAC

None None Receipt of the bidders

letter of intent

Receipt of eligibility

requirements


3

Eligibility Checking,

Short Listing and

Result of eligibility

checking

Conducts eligibility checking

to determine the eligibility of

the prospective bidders

Presents to the University

President the List of Short

Listed Bidders

Sends notice to bidders on

the result of eligibility

checking

4

Availability and

issuance of Bid

Documents

Directs the bidder to pay for

the documents at the

cashiers office before issuing

the documents

5

Pre Bid Conference





of bid documents and other

matters pertaining the

procurement at hand

Supplemental Bid

Bulletin

Issues supplemental bid


changes made agreed

the pre bid conference

6

Submission and

Opening of Bids






7

Bid Evaluation

Conducts thor

evaluation on the proposal

submitted by the bidders


Conducts eligibility checking

to determine the eligibility of

prospective bidders

Presents to the University

President the List of Short

Listed Bidders

Sends notice to bidders on

the result of eligibility

checking

Within 3 calendar days after

the last day of submission of

eligibility documents

BAC Chairman, Members

TWG, University President

Directs the bidder to pay for

the documents at the

cashiers office before issuing

the documents

Within 7 days after sending

notice of eligibility


BAC Chairman





of bid documents and other

matters pertaining the

procurement at hand

Within 7 days from

step 4




Issues supplemental bid


changes made agreed during

the pre bid conference

1 calendar day after pre bid

conference



Chairman


of the submitted





conference




Conducts thorough

evaluation on the proposal

submitted by the bidders

21 calendar days + 2 calendar

days for approval of ranking


TWG, End User


TWG, University President

None None Determined the

eligibility of the bidders

Presented the list of

short listed bidders to

the University President

Bidders are notified on

the results of eligibility

checking


BAC Chairman

Depends

on the

ABC of

the

Project

Bid Documents Bidders are issued the

Bid Documents upon

presenting the Official

Receipt




None None Conducted pre bid

conference



None

None

Supplemental Bid

Bulletin are sent to

bidders




None

None

Determined

compliance of the

bidders to the

documents required by

the BAC

Chairman, Members,

TWG, End User

None

None

Bid Evaluation Reports

and Approved Ranking


Approval of Ranking

Notification for

Negotiation

Presents ranking for approval

of the University President

Notifies winning bidder for

negotiation and discussion of

the terms and conditions of

the project with the


(negotiation starts with the

lowest bidder)

8

Negotiation Negotiates and discuss the

terms and conditions of the

project with the University

President

9

BAC Resolution Prepares Resolution and

recommends to the HOPE

the award of the contract


Authority




9

Notice of Award

Notify the winning bidder to

secure a performance bond

10 Contract Preparation

And signing

Prepares Contract

Agreement


Presents ranking for approval


Notifies winning bidder for

negotiation and discussion of

the terms and conditions of

the project with the


(negotiation starts with the

lowest bidder)

Negotiates and discuss the

terms and conditions of the

project with the University

President

Within 3 days after notification

of negotiation

BAC Chairman, TWG and


Prepares Resolution and

recommends to the HOPE

the award of the contract

Within 3 days after bid

negotiation


TWG





Board of Regents

winning bidder to

secure a performance bond

Within 3 days after approval of

the BAC Resolution


President, Clerk at the

Office of the BAC

Chairman

Prepares Contract

Agreement

Within 7 calendar days upon

receipt of the performance

bond

University President, BAC

Chairman and End User

END OF TRANSACTION

Chairman, TWG and


None None Terms and Conditions

of the project are

discussed negotiated

and approved by both

parties

BAC Chairman, Members, None None BAC Resolution signed


Board of Regents

None None Approval of Resolution

and Notice of Award


President, Clerk at the

Office of the BAC

None None Notice of Award

University President, BAC

Chairman and End User

None

None

Contract Agreement

signed by both parties


OOOffffff

Profile This office is in charge of Income Generating Programs for the Universi

gymnasium, audio visual room, chapel, amphitheatre, classrooms, dormitory and hostel. It is also in charge of fieldtrips and the student yearbook.

Location Batangas State University Main Campus I

Contact Details (043) 300-22-02 loc 104

NO NOON BREAK POLICY


1. Sales of Uniforms

Students or their

representatives

1.

2. Students or their

representatives must know

the size of the uniform that

they are going to buy.


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This office is in charge of Income Generating Programs for the University and other Auxiliary Services including the operation of the bookstore, canteen,

amphitheatre, classrooms, dormitory and hostel. It is also in charge of fieldtrips and the student yearbook.

REQUIREMENTS

SCHEDULE OF


FEES

1. Order form


representatives must know

the size of the uniform that

they are going to buy.

Merchandise are

available

Mondays to Fridays

8:00 a.m. to 5:00 p.m.

Prices vary

SSSeeerrrvvviiiccceeesss

ty and other Auxiliary Services including the operation of the bookstore, canteen,

amphitheatre, classrooms, dormitory and hostel. It is also in charge of fieldtrips and the student yearbook.

FORMS PROCESS CYCLE

TIME


LOCATION

Order Slip

10 minutes

IGP Store Staff

Cashier


2. Sales of Books

Students or their

representatives

1. Order form

2. Students or

representatives must know the

book title, author and edition of

the book that they are going to

3. Sales of Other BSU

Merchandise

- OB Bag

- Mugs

- Umbrellas

Students or their

representatives

Guests/Visitors

Order form

4. Rental of spaces

(Commercial Space

and other Facilities

like gymnasium, &

ampitheater

Students/Parents/

Alumni/Other

Interested Party

Letter of Intent

5. Dormitory Services

Foreign Students/

BSU Faculty

Members/Guests

Students must be enrolled in any

BSU program for Foreign

Faculty members must have a

teaching load in

For the guests, approved letter

from the University president.

6. Availment of

Insurance

All students Registration form


1. Order form


representatives must know the

book title, author and edition of

the book that they are going to

buy.

Merchandise are available

Mondays to Fridays

8:00 a.m. to 5:00 p.m.

Availability of Books

Integrated School Books April to August

College Books c/o Ms. Sally

*For first semester

June to August

*For second semester

October to January

*For Summer Classes

March to May

Prices Vary

Order form

Merchandise are

available

Mondays to Fridays

8:00 a.m. to 5:00 p.m.

Prices vary

Letter of Intent

Mondays to Fridays

8:00 a.m. to 5:00 p.m.

Prices vary

Students must be enrolled in any

SU program for Foreign

Students;

Faculty members must have a

teaching load in BSU.

For the guests, approved letter

from the University president.

Mondays to Fridays

8:00 a.m. to 5:00 p.m.

Prices vary

Registration form

Mondays to Fridays

8:00 a.m. to 5:00 p.m.

Prices vary

Order Slip

10 minutes

IGP Store Staff

Cashier

Order Form

10 minutes

IGP Store Staff

Cashier

Contract of

Lease

Three days

Auxiliary Services

Director or

IGP Assistant Director

President

Tenants

Cashier

Contract or

Memorandum

of

Understanding

/Agreement

30 minutes

Auxiliary Services

Director or

IGP Assistant Director

President

Foreign Students

Faculty Member

Cashier

Insurance

availment form

5 minutes


Schedule of Availability of Service Books are available Mondays to Fridays 8:00 a.m

No Noon Break Policy

Availability of Books Integrated School Books April to August

College Books c/o Ms. Sally

*For first semester

June to August

*For second semester

October to January

*For Summer Classes

March to May

Who May Avail of the Service Student or his/her representatives

What are the Requirements Order form

Duration 10 minutes


Step

Applicant/Client Activity Service Provider Action

1

Check the order form as for the

availability of the books

Distribute


SSaalleess ooff BBooookkss

m. to 5:00 p.m.

Service Provider Action


Person In Charge

Distribute order slip forms

1 minute

IGP Store Staff


IGP Store Staff

None

Order Slip

Properly filled out

Order Form


2

Submit the Order Form to the

IGP Store Staff who will assist

the clients on their needed

books.

Accept the forms presented

by the client and assist the

3

Books should be encoded then

payment must be given to the

cashier.

Assist the clients.

Accept payment.

4

Present the Original Receipt in

claiming your purchased

merchandise.

Give the purchased items.




clients.

4 minutes

IGP Store Staff

Assist the clients.

Accept payment.

4 minutes

IGP Store Staff

Cashier


1 minutes

IGP Store Staff

END OF TRANSACTION

IGP Store Staff

None

Order Slip

Properly filled out

Order Form

IGP Store Staff

Payment for

books

Order Slip

Original Receipt

IGP Store Staff

None

Order Slip

Claimed

Merchandise


Schedule of Availability of Service Merchandise is available Mondays to Fridays 8:00 a


Who May Avail of the Service Student or his/her representatives

What are the Requirements Order form

Duration 10 minutes


Step


1

Student or his/her

representatives must fall in-line

and fill-out the Order Form.


2

Submit the Order Form to the

IGP Store Staff who will assist the

clients on their needed uniforms.



3

After choosing the right uniform,

forms should be encoded and

payment must be given to the

cashier the claim the

merchandise purchased.

Assist the clients.

Accept payment.


SSaalleess ooff UUnniiffoorrmmss

is available Mondays to Fridays 8:00 a.m. to 5:00 p.m.



Person In Charge


1 minute

IGP Store Staff



clients.

3 minutes

IGP Store Staff

Assist the clients.

Accept payment.

6 minutes

IGP Store Staff

Cashier

END OF TRANSACTION


Staff

None

Order Slip

Properly filled out

Order Form

IGP Store Staff

None

Order Slip

Properly filled out

Order Form

IGP Store Staff

Cashier

Payment for

books

Order Slip

Original Receipt


Schedule of Availability of Service Merchandise are available Mondays to Fridays 8:00 a


Who May Avail of the Service Student or his/her representative, Guests, Visitors

What are the Requirements Order Form

Duration 10 minutes


Step


1

Student or his/her

representatives must fall in-line

and fill-out the Order Form.

Distribute forms

2

Submit the Order Form to the IGP

Store Staff who will assist the

clients on their needed

merchandise then payment must

be given to the cashier.

Accept the forms

presented by the client and

assist the clients.

3

Present the Original Receipt in

claiming your purchased

merchandise.



SSaalleess ooff ootthheerr BBaattSSttaatteeUU MMeerrcchhaannddiis

Merchandise are available Mondays to Fridays 8:00 a.m. to 5:00 p.m.

udent or his/her representative, Guests, Visitors



Person In Charge

Distribute forms

1 minute

IGP Store Staff

Accept the forms

presented by the client and

assist the clients.

6 minutes

IGP Store Staff


3 minute

IGP Store Staff

END OF TRANSACTION

issee


IGP Store Staff

None

Order Form

Properly filled out

Order Form

IGP Store Staff

None

Order Form

Original receipt

IGP Store Staff

None

Order Form

Properly filled out

Order Form


Schedule of Availability of Service Mondays to Fridays 8:00 a.m. to 5:00 p.m.


Who May Avail of the Service Students/Parents/ Alumni/Other Interested Party

What are the Requirements Letter of Intent

Duration 3 days


Step


1

Check the schedule or

availability of the facility or

commercial space that will

be rented.

Checking of calendar for

facilities

2

Ocular inspection of the

venue being rented before

making the reservation.

Assist the clients.

3 Review the contract

presented by IGP, sign the

contract and give 50 % down

payment.

Assist the clients.

Accept down payment.

4 Full payment must be made

one week before the date of

activity.

Accept full payment.


RReennttaall ooff SSppaaccee

Students/Parents/ Alumni/Other Interested Party



Person In Charge


facilities reservation.

3 days

IGP Staff

Assist the clients.

IGP Staff

Assist the clients.

Accept down payment.

IGP Staff

Cashier


IGP Staff

END OF TRANSACTION


None

None

Proper scheduling

None

None

Inspected venue.

50 percent

Down

Payment

Payment slip

Official

Receipt

Signed contract

with down payment

Full payment

None

Full payment


Schedule of Availability of Service Every day from 8:00 a.m. to 5:00 p.m.


Who May Avail of the Service All Students enrolled at BSU

What are the Requirements Registration Form

Duration 30 minutes


Step


1

Check the schedule or availability

of the room that will be rented. Checking of calendar for

room reservation

2

Ocular inspection is required

before signing the contract the

presentation of rules

Assist the clients.

Explain house rules

3

Signing of contract. Process signed contract

4

Check in and check out and

settlement of dues.



DDoorrmmiittoorryy SSeerrvviicceess



Person In Charge


room reservation

1 minute

IGP Office Staff

Assist the clients.

Explain house rules

25 minutes

Dorm Manager

Process signed contract

2 minutes

IGP Office Staff


2 minutes

Cashier

END OF TRANSACTION


IGP Office Staff

None

None

Proper scheduling

Dorm Manager

None

None

Inspected

dormitory.

Explained house

rules.

IGP Office Staff

None

None

Signed contract

None

None

Original receipt.


Schedule of Availability of Service Every day from 8:00 am to 5:00 pm


Who May Avail of the Service Foreign Students/BSU Faculty Members, Students, Guests

What are the Requirements Registration form

Duration 5 minutes


Step


1

Go to Cashier’s Office and pay

fee

Accept payment

2

Go to IGP Office and fill out

insurance form

Accept properly filled out

Insurance Availment Form

3

Go to Registrar’s Office and

submit the properly filled out





AAvvaaiillmmeenntt ooff IInnssuurraannccee

, Students, Guests



Person In Charge

Accept payment

1 minute

Cashier’s Office



2 minutes

IGP Staff



2 minutes


END OF TRANSACTION


Cashier’s Office

Price vary

None

Official receipt

None

Insurance

Availment Form

Official Receipt

Properly filled out

insurance form.


None

None

Submitted

Insurance

Availment Slip


OOOffffffiiiccceee

Profile Directly under the Office of the Vice President for Resource Generation and External Affairs

groups to develop and enhance the University’s good name through carefully planned

University.

Location Ground Floor, Administration Building

Contact Details (043) 723-8427

email address: [email protected]


1.Responding to

queries from

foreign students or

the general public

on various areas of

concern

Foreign students, general

public

2. Visa Extension

Documents for

submission to

Department of

Justice and Bureau

of Immigration

Foreign students

a.

b.

c.

d.

e.


eee ooofff ttthhheee DDDiiirrreeeccctttooorrr fffooorrr IIInnnttteeerrrnnnaaatttiiiooonnnaaa

of the Vice President for Resource Generation and External Affairs, we liaise with the general public and our target constituent

groups to develop and enhance the University’s good name through carefully planned exchanges as well as spearhead the internationalization initiatives of the

REQUIREMENTS

SCHEDULE OF


FEES

None

Monday - Friday

8:00 Am – 5:00 PM

None

a. Passport (original and

photocopy)

b. Birth Certificate (original and

English translation)

c. Affidavit of Support

d. Notice of Acceptance

e. Filled up application form ,

duly notarized (available at

Monday - Friday

8:00 Am – 5:00 PM

US $ 150 or

actual cost

should expenses

exceed US4 150

of fees

aaalll LLLiiinnnkkkaaagggeeesss

, we liaise with the general public and our target constituent

exchanges as well as spearhead the internationalization initiatives of the

FEES FORMS PROCESS CYCLE

TIME


LOCATION

None

None

5-10 minutes

Office / Clerk

US $ 150 or

actual cost

should expenses

exceed US4 150

of fees

Visa

Conversion/

Visa Extension

Form

30 – 60 minutes

1-2 months at DOJ

(from experience)

1-2 days at BI

(from experience)

Office / Clerk

Director

PERSON/OFFICE/


f. 2 pcs passport size pictures

3. Request for visit

Academic Institutions,

Foundations, International

Agencies, Foreign Students,

Representatives of Foreign

Universities and Agencies,

Communities, Alumni,

Media

Request letter addressed to the

University President stating

therein:

a.

b.

c.

d.


the ILO )

f. 2 pcs passport size pictures

Request letter addressed to the

University President stating

therein:

a. Purpose of the visit

b. Persons/Offices to be

visited

c. No. of persons coming for

the visit

d. Preferred time and date of

visit

(Request letters should be

sent at least two weeks

ahead of scheduled visit)

Monday - Friday

8:00 Am – 5:00 PM

None

None

None

10-15 minutes

Office/Clerk


RRee


Monday-Friday 8:00-5:00 pm with noon break

Who May Avail of the Service Foreigners who may want to enrol in the University

Duration 5-10 minutes How to Avail of the Services

Step


1

Makes inquiry on

requirements for enrolment

or various areas of concern

Listen intently to inquiry


eessppoonnddiinngg ttoo QQuueerriieess ffrroomm FFoorreeiiggnn SStt

Foreigners who may want to enrol in the University

Service Provider


Person In Charge

Listen intently to inquiry

5 -10 minutes

Clerk

END OF TRANSACTION

ttuuddeennttss

Person In Charge

Fees

Form

Output

None

None

Concern noted and

evaluated or client

directed to proper

Office or authority


Schedule of Availability of Service January to December, Monday-Friday 8:00-5:00 pm with noon break

Who May Avail of the Service Foreign students of the University

Duration 1 to 2 1/2 months including processing at DOJ and Bureau of Immigration


Step


Service Provider

1

Submits all required

documents

Evaluates all documents as to

accuracy/correctness of entries and

completeness of submitted documents

2

Pays visa fee Assist the applicant

3

Present receipt of

payment of visa fee to

Office

Photocopies receipt

4

Submits application forms and documents

to Department of Justice (DOJ)in Manila

and pays corresponding fees

5

Implements visa and pays fees at the

Bureau of Immigration (BI)only upon

advice by the DOJ

6

Claims passport with

extended/converted

visa

Photocopy page with new visa, return

passport and give receipt of payments to

applicant


VViissaa EExxtteennssiioonn//CCoonnvveerrssiioonn

1/2 months including processing at DOJ and Bureau of Immigration

Service Provider


Person In

Charge

Evaluates all documents as to

accuracy/correctness of entries and

completeness of submitted documents

20-45 minutes

Clerk

Assist the applicant

5 minutes

Clerk

Photocopies receipt

5 minutes

Clerk

application forms and documents

to Department of Justice (DOJ)in Manila

and pays corresponding fees

1 day

Director

Implements visa and pays fees at the

Bureau of Immigration (BI)only upon

advice by the DOJ

1-2 days

Director

Photocopy page with new visa, return

passport and give receipt of payments to

applicant

10 minutes

Clerk

END OF TRANSACTION

Fees

Form

Output

None

None

Completed / corrected

documents

US $ 150 or actual

costs whichever is

higher

None

Receipt of payment

None

Photocopy

Photocopy

As may be charged

at the DOJ

None

Application filed and paid

for (processing takes 1-2

months from experience)

As may be charged

at the BI

None


payments made, visa

implemented

None

None

Logged entry “passport

returned and receipts

given”


Schedule of Availability of Service January to December, Monday-Friday 8:00-5:00 pm with noon break

Who May Avail of the Service Academic Institutions, Foundations, International Agencies, Foreign Students,

Representatives of Foreign Universities and Agencies, Communities, Alum



Step


1

Writes letter of request to University

President

stating therein:

a. Purpose of the visit

b. Persons/Offices to be visited

c. No. of persons coming for the visit

d. Preferred time and date of visit

(Request letters should be sent at least

two weeks ahead of scheduled visit

2

As soon as

President’s Office, schedules

concerned offices and officials


RReeqquueesstt ffoorr VViissiitt ttoo tthhee UUnniivveerrssiitt

Academic Institutions, Foundations, International Agencies, Foreign Students,

Representatives of Foreign Universities and Agencies, Communities, Alumni, Media

Service Provider


Person In Charge

As soon as letter granting visit

request is received for

President’s Office, schedules

the visit and informs

concerned offices and officials

of forthcoming visit

10-15 minutes

Clerk

END OF TRANSACTION

ttyy

Person In Charge

Fees

Form

Output

Clerk

None

None

Schedule of visit

entry on calendar

for reference


BBBoooaaarrrddd ooofff RRReeegggeeennntttsss

HON. ALEX B. BRILLANTES JR. Commissioner, CHED

Presiding Officer, BatState-U Governing Board

HON. TIRSO A. RONQUILLO President, BatState-U

Vice-Chairman, BatState-U Governing Board

HON. JULIANA PILAR “PIA” S. CAYETANO Chair, Senate Committee on Education, Arts and Culture

Member, BatState-U Governing Board Represented by: Mr. Emmanuel De Guia

HON. ROMAN T. ROMULO

Chairman, House Committee on Higher and Technical Education Member, BatState-U Governing Board

Represented by: Atty. Michele P. Maniwang

HON. LUIS G. BANUA OIC-Director, NEDA, R.O. IV-A

Member, BatState-U Governing Board


HON. ALEXANDER R. MADRIGAL Director-DOST, R.O. IV


HON. RUEL V. CANOBAS Private Citizen Representative


HON. HERMILANDO I. MANDANAS Private Citizen Representative


HON. CESARIO V. ATIENZA President, Federation of Alumni Associations of Batangas State University

Member, BatStateU-Governing Board

HON. MICHAEL Q. BALANAY President, BatState-U Supreme Student Council Confederation


HON. KRISTOFFER CONRAD M. TEJADA University Secretary, Batangas State University

Board Secretary


DDDiiirrreeeccctttooorrryyy ooofff BBBaaatttSSStttaaattteeeUUU AAAdddmmmiiinnniiissstttrrraaatttiiivvveee OOOffffffiiiccciiiaaalllsss

DESIGNATION/S NAME

OFFICE OF THE UNIVERSITY PRESIDENT Contact Number: (043) 980-0385 loc 1546/1122

University President DR. TIRSO A. RONQUILLO

Board/University Secretary (OIC) / Executive Assistant/Chief of Staff MR. KRISTOFFER CONRAD M. TEJADA

Director, Legal Affairs ATTY. LUZVIMINDA C. ROSALES

Director, Institutional Planning and Development DR. ERMA B. QUINAY

Director, Internal Assessment Unit ASST. PROF. MARIO G. BUKAS

Director, Public Relations ASST. PROF. VANESSAH V. CASTILLO

Assistant Director, Institutional Planning and Development DR. ARACELI H. LUNA

Director, Internal Audit Unit MR. JOSEPH D. MENDOZA

VICE PRESIDENTS

Academic Affairs DR. CYNTHIA Q. MANALO

Finance and Resource Generation ATTY. LUZVIMINDA C. ROSALES

Research, Development and Extension DR. ERMA B. QUINAY

Administration & External Affairs DR. JESSIE A. MONTALBO


EXECUTIVE DIRECTORS

BatStateU Main I and Lobo PROF. ROGELIO A. ANTENOR

BatStateU Main II DR. ELISA D. GUTIERREZ

BatStateU Malvar and Lipa DR. EXPEDITO V. ACORDA

BatStateU ARASOF Nasugbu, Balayan and Lemery PROF. ENRICO M. DALANGIN

BatStateU Rosario and San Juan ATTY. EDGARD E. VALDEZ

OFFICE OF THE VICE PRESIDENT FOR ACADEMIC AFFAIRS Contact Number: (043) 980-0385 loc 231/1112

University Librarian MRS. ROSARIO L. CUEVAS

University Registrar MRS. EDITHA B. AGUSTIN

COLLEGE DEANS

BatStateU Main I * College of Law

ATTY. EDGARD E. VALDEZ

* College of Teacher Education DR. ROWENA R. ABREA

* College of Accountancy, Business, Economics and International Hospitality Management

ASSOC. PROF. ELISA S. DIAZ

* College of Arts and Sciences (BatStateU Main I and BatStateU Malvar)

DR. MATILDA H. DIMAANO

* College of Nursing and Allied Health Sciences ASST. PROF. CHRIS NORMAN G. DIMAANO

BatStateU Main II *College of Engineering, Architecture and Fine Arts

DR. ELISA D. GUTIERREZ

*College of Informatics and Computing Sciences ASST. PROF. PRINCESS MARIE B. MELO


*College of Industrial Technology ASSOC. PROF. SERVILLANO A. GARDIANO

BatStateU ARASOF Nasugbu * College of Nursing and Allied Health Sciences

MRS. GLORIA L. ARAOS

DEANS OF COLLEGES

BatStateU Malvar DR. NORA G. DIMAANO

BatStateU Rosario and San Juan ATTY. EDGARD E. VALDEZ

BatStateU Balayan ASST. PROF. RHOBERT E. ALVAREZ

BatStateU Lemery ASST. PROF. ISRAEL P. PEÑERO

BatStateU ARASOF Nasugbu DR. MA. LUISA A. VALDEZ

BatStateU Lipa ASST. PROF. SANDY M. GONZALES

DIRECTORS

Student Affairs and Services DR. LUCILLE D. EVANGELISTA

Integrated Schools ASSOC. PROF. VILMA R. AGUDA

Sports Development ASSOC. PROF. FRANCISCO V. AGUIRRE

Arts and Culture ASST. PROF. NORMELINDA M.ARIAS

ASSISTANT DIRECTORS

Scholarship and Financial Assistance ASST. PROF. JENNIFER G. MANALO

Testing and Admission ASSOC. PROF. VIRGINITA S. EROA


National Service Training Program (Social and Community Involvement Programs)

DR. ROMEO M. GUILLO, JR.

On-the-Job Training ASST. PROF. ADRIAN FERDINAND M. MELO

Job Placement (OIC) MR. GERARD B. REMO

Student Discipline ASST. PROF. ELEONOR E. SEPILLO

Student Organizations and Activities ASST. PROF. ANNA MARIA V. RIVERA

Student Publications ASST. PROF. ANGELICA E. SERRANO

Review Center ASST. PROF. MARIA LOURDES V. BALANSAY

Multi-Faith Services (Campus Ministry) DR. EVANGELINE B. GARDIANO

Food Services/Student Housing and Residential Services ASSOC. PROF. DOLORES J. BAES

Guidance and Counseling (University Guidance Counselor)/Services for Students with Special Needs and Persons with Disabilities

ASST. PROF. RENAN T. MALLARI

ASSOCIATE DEANS

BatStateU Main I *General Engineering *College of Accountancy, Business, Economics and International Hospitality Management * College of Teacher Education and Human Kinetics * College of Arts and Sciences BatStateU Main II *Higher Engineering

ASSOC. PROF. EUFEMIA H. AMUL ASST. PROF. BENDALYN M. LANDICHO DR. NERRIE E. MALALUAN ASST. PROF. ANITA P. AQUINO DR. GIL B. BARTE


* College of Industrial Technology DR. PHILIP Y. DEL ROSARIO

General Engineering *BatStateU Rosario

College of Engineering *BatStateU Malvar (OIC)

College of Engineering and Computing Sciences *BatStateU ARASOF Nasugbu

ASST. PROF. ROSALINDA M. COMIA ENGR. ROSANA C. LAT ASST. PROF. LORISSA JOANA E. BUENAS

College of Arts and Sciences *BatStateU Malvar *BatStateU ARASOF Nasugbu

DR. GENALYN D. PANGANIBAN ASST. PROF. ERWIN A. CAPARAS

College of Accountancy, Business, Economics and International Hospitality Management

*BatStateU Rosario *BatStateU Malvar *BatStateU San Juan *BatSateU ARASOF Nasugbu

ASST. PROF. LUZVIMINDA AN ABACAN DR. MARIA JESSIE S. LEONG ASST. PROF. JOY M. REYES ASST. PROF. JOSEPHINE D. VERGARA

College of Teacher Education *BatStateU Rosario *BatStateU San Juan *BatSateU Malvar *BatSateU ARASOF Nasugbu

ASST. PROF. ANABEL C. BANUELOS ASST. PROF. JOY M. REYES DR. RUBILYN M. LATIDO DR. ANANIA B. AQUINO

College of Industrial Technology *BatStateU San Juan *BatStateU ARASOF Nasugbu

*BatStateU Malvar * BatStateU Rosario

ASST. PROF. JOY M. REYES ASSOC. PROF. GLORIA A. REARTE ASSOC. PROF. REGIDOR C. SUELTO ASST. PROF. ADELAIDO P. PINAWIN


OFFICE OF THE UNIVERSITY CHAIRPERSONS

English ASST. PROF. JOANALYN C. ESTIOCO

Science ASST. PROF. JONELYN B. SANDOVAL

Mathematics DR. NEIL M. MAME

Filipino ASST. PROF. THEREZIA O. CONTI

Social Science ASSOC. PROF. MARIA THERESA A. HERNANDEZ

OFFICE OF THE VICE PRESIDENT FOR ADMINISTRATION AND EXTERNAL AFFAIRS Contact Number: (043) 980-0385 loc 200/1811

DIRECTORS

Administration Services PROF. ROGELIO A. ANTENOR

General Services ATTY. EARVENE JARED S. CUNANAN

International Linkages PROF. BENEDICTO S. NORIEGA

Information and Communications Technology ASSOC. PROF. ALEX I. MAGBOO

Environmental Management Unit (EMU) (OIC) ENGR. JERICK P. PECASO

Project Management DR. LEONILA V. ANTONIO

Medical and Dental Services DR. LEILA M. MANALO

ASSISTANT DIRECTORS

Records Management MRS. FEVRONIA M. SORIANO


Human Resource Management MRS. LYDIA M. MACATANGAY

ICT Special Projects ASSOC. PROF. ALEX I. MAGBOO

Center for Planning ICT ASSOC. PROF. JOSELITO K. SANTOS

Property and Supply MR. MARIO G. EBORA

Pollution Control Officer, EMU (OIC) ENGR. JERICK P. PECASO

Procurement (OIC) MR. MARCELO L. AGUSTIN

Alumni Affairs ASST. PROF. AQUINO M. DELA PEÑA

Building, Equipment and Grounds Maintenance DR. DOMICIANO C. SILANG

Facilities Management Services ASSOC. PROF. JOVITO C. PLATA

Project Monitoring and Evaluation (OIC) ENGR. CHESTER ALLAN M. TORRES

OFFICE OF THE VICE PRESIDENT FOR RESEARCH DEVELOPMENT AND EXTENSION Contact Number: (043) 980-0385 loc 108/1114

DIRECTORS

Research DR. SHIRLEY G. CABRERA

Extension Services ASSOC. PROF. ROMEO C. DE CASTRO

Research Management Services DR. JOCELYN R. CASTILLO

ASSISTANT DIRECTORS

Agriculture and Natural Science Research (OIC) MRS. ROWENA O. ANYAYAHAN


Environment and Biodiversity Research PROF. ANACLETO M. CARINGAL

Entrepreneurial and Business Research ASST. PROF. IRENE H. MARALIT

Education, Mathematics and Social Science Research ASSOC. PROF. REALIZA M. MAME

Intellectual Property Management, Product and Technology Assessment and Commercialization

ASSOC. PROF. DONNALYN C. CABACES

Research Management Information System & Publication ASST. PROF. JEANETTE M. ROXAS

Analytical Laboratory and Testing Services ASSOC. PROF. ROSENDA A. BRONCE

Community Development Services ASST. PROF. BENEDICT O. MEDINA

Institutional and Industry Development Services ASST. PROF. ARMANDO V. MENDOZA, JR.

Gender and Development ASST. PROF. VABERLIE P. MANDANE

Architecture, Engineering and Technology Research (OIC) ENGR. ALBERTSON D. AMANTE

OFFICE OF THE VICE PRESIDENT FOR FINANCE AND RESOURCE GENERATION Contact Number: (043) 980-0385 loc 132/1813

DIRECTORS

Financial Services MRS. LOLITA M. ATIENZA

Auxiliary Services ASST. PROF. INESIO H. SADIANGCOLOR

ASSISTANT DIRECTOR

Budget MRS. MARCELINA EVA T. RAYOS


Accounting (OIC) MS. JUDITH P. PANGANIBAN

Cashiering MRS. DOLORES A. MADRID

Income Generating Projects MRS. AMOR A. ILAGAN

OFFICE OF THE EXECUTIVE DIRECTORS

DIRECTORS FOR ADMINISTRATIVE AND FINANCIAL SERVICES UNIT

*BatStateU ARASOF Nasugbu (OIC) *BatStateU Malvar *BatStateU Lipa *BatStateU Rosario and San Juan

MRS. JOSEPHINE V. VASQUEZ ASSOC. PROF. AMADO C. GEQUINTO ENGR. JOVITO P. PERMANTE ASST. PROF. ROSALINDA M. COMIA

ASSISTANT DIRECTOR

Procurement Office *BatStateU Malvar (OIC) *BatStateU ARASOF Nasugbu (OIC)

ASST. PROF. EDMAR I. DUEÑAS MR. ALJOHN M. ABANILLA


LIST OF ANNEXES

ANNEX A – Memorandum No. 279 Re: Citizen’s Charter Review Committee……………………………………………………………………………281 ANNEX B – Citizen’s Charter Review Committee Meeting Attendance Sheets………………………………………………………………………….282 ANNEX C – Pictures Taken During the Citizen’s Review Committee Meetings………………………………………………………………………….285