Cisco Networking Academy Update · NetAcad Field Leadership John Edwards & Team: Europe & Emerging Markets Sandy Walsh & Team: Asia Pacific Gene Longo & Team: US/Canada Junko Ota

Presentation_ID 1© 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential

Cisco Networking Academy Update

Academy Conference 2007

Gene Longo, Senior Manager, U.S. Field Operations


A Huge Round of Applause for OurSponsors and Partners


Can you name all that’s new since last year’s Academy Conference?


Just in the Last 12 Months…

Curriculum and InfrastructureInfrastructure upgradeNew CCNA ExplorationNew CCNA DiscoveryNew entry-level CCNA certificationInstructor training materials

Instructor Reference Guides (IRGs) and Instructor Course Guides (ICGs)

ITE PC Hardware and Software 4.0Updated CCNP curriculum

1996 1997 1998


Just in the Last 12 Months…

Program and SupportProject 51 – State by State ProfilesTenth anniversary launched in October 2006New marketing elementsAcademynetspace.comGartner study completed on Job FrameworkWorkforce: Increased visibility with the Channel Partners Virtual Field Trip Job Search VOD launched 1997 1998


Cisco Networking Academy Today

Quick View

Countries 165+

Academies ~9,500

Students ~500,000

Instructors ~17,000

Classes in session right now 30,000+

Online exams taken every 24 hours 25,000+

New students entering the program every 24 hrs 500+

*Success Metrics

Students indicating they use Networking Academy skills on a daily basis

91%

Students indicating they pursued more education in IT

71%

Students indicating the Networking Academy helped them make IT contacts

78%

Students that indicated they were able to get a new job in IT

50%

*Source: MRE Reporting, Nov 28, 2006 | Source: CLI, Student Outcome Assessment, March 2005 to Nov 2006, n=24,531 students who are 3-5 months after last class completion


Participating Students by Theater500,000+ Students

20%

% of Worldwide Total as of Oct 31, 2006

U.S. and Canada

31%

20%

2%

27%

100%

Europe

Emerging Markets

Asia PacificJapan

Source: NetAcad Metrics, prepared by jzinn as of October 31, 2006


Participating Students by Theater500,000+ Students

20% -12%

% Yr-to-Yr Growth Oct 31, 05 to Oct 31, 06

U.S. and Canada

31% 15%

20% 8%

2% 3%

27% 4%

% 4%

Europe

% of Worldwide Total as of Oct 31, 2006

Emerging Markets

AsiaPacJapan



Participating Students by Theater by Education Level (500,000+ Students)

Secondary2-3 Year Institutions4 Year InstitutionsOther

U.S. and Canada

Europe

Emerging Markets

Asia PacificJapan



National Education TrendsGovernment

Federal and StateBusiness and Industry Public and Private SectorsEducation

• NCLB

• Recognition of STEM importance

• But focused on “M” and “S”

• Need to increase focus on “T” and “E”

• Hiring is up: critical shortage of skilled IT talent

• STEM provides critical knowledge and skills

• Technical skills alone not enough

• Education, work experience, certification, business acumen, soft skills

• Decline in U.S. in engineering and computer science enrollment

• Focus on small learning communities

• Focus on STEM, career clusters, CTE

• Place of IT in education

• Educational pathways –pipeline from high school to postsecondary


Career Clusters and Pathways

Career clusters link what students learn in school with the knowledge and skills they need for success in college and careers


This Is the MomentEverything is Aligned for Success

Products mapped to student needs We’re aligned with educational trends at all levels

The national focus is on economic competitiveness and

workforce readinessThe hiring demand is there


Thanks to all those who have brought us to this next Decade of Success in Educating the Architects of the Networked Economy


Amy Christen: Vice President, Corporate Affairs & NetAcad General Manager

NetAcad Management teamLisa Epperson & Team: IT & InfrastructureLaura Quintana & Team: Product ManagementJohn Behrens & Team: Product DevelopmentJackie Barker & Team: Global OperationsJohn Zinn & Team: Metrics & ReportingKathy Mulvany & Team: Corporate Affairs MarketingKate Roberts & Team: Partnerships Tara Collison & Team: Strategic ImplementationGary Coman & Team: Technical Team

NetAcad Field LeadershipJohn Edwards & Team: Europe & Emerging MarketsSandy Walsh & Team: Asia PacificGene Longo & Team: US/CanadaJunko Ota & Team: Japan

Cisco Learning Institute, led by Helen Parke, Executive Director


We just told you about all the people at Cisco and our partners who work together to make the Cisco Networking Academy a reality


But, without each one of you, there would be no Cisco Networking Academy

Instructors

Students

Educational institutions

Administrators

Government


Hats Off to You Networking Academies!


Academy Recognition Awards

Rigor

Relevance

Relationships

Results

1997 1998


Congratulations!

RIGOR – Instructor

Ron Kovac

Ball State University

Muncie, IN

Presented in Austin

1997 1998


Congratulations!

RIGOR – Instructor

19981997


Congratulations!

RIGOR – Academy

19981997


Congratulations!

RIGOR - Academy

1997 1998


Congratulations!

RELEVANCE -Academy

1997 1998


Congratulations!

RELATIONSHIPS –Instructor

1997 1998


Congratulations!

RELATIONSHIPS -Instructor

1997 1998


Congratulations!

RELEVANCE - Academy

1997 1998


Congratulations!

RESULTS – Student and Graduate

Derek Murray

University of Illinois at Springfield

Springfield, Illinois

1997 1998


Congratulations!

RESULTS – Student and Graduate

1997 1998


And There’s Even More to Come in the Year Ahead!

Washington, D.C. Where Cisco Networking Academy launched 10 years ago

October 251 students and 51 instructorsReception with John Morgridge

October 3Reception with John ChambersHosted by Government Affairs on Capitol Hill


It’s Time to Celebrate!

The 10:10 ChallengeThe 10:10 Challenge

Educate, Inform, and Excite!Educate, Inform, and Excite!

Get Your Community Involved!Get Your Community Involved!


And there is MORE good news!!!

What is thebiggest financial $$$ hurdle Academies have on a re-occurring basis?SMARTnet?


Service Offerings for Networking Academies

Two Service Offerings:

1. Purchase SMARTnet (or equivalent) with discounts – Currently in place, no changes

2. Service offering to address long standing customer satisfaction issues – Networking Academy Maintenance

Two Service Offerings:

1. Purchase SMARTnet (or equivalent) with discounts – Currently in place, no changes

2. Service offering to address long standing customer satisfaction issues – Networking Academy Maintenance


Introducing Networking Academy Maintenance

Services CON-NAC

IOS Images

CCO Docs/AccessTAC Support

Hardware Replacement

N/A

CLI (non-profit partner)•Provides centralized contractmanagement

•Administers instructor CCO access

•HelpDesk provides level-1 technical support

•HelpDesk arbitrates TAC Cases

•Provides download of approved software

•Reporting & monitoring usage to validate appropriate access

Note: During the initial pilot, Cisco Systems will donate the cost of this service to all participating academies. Cisco will review quality of service and customer satisfaction.

BRK130TAcademy 2007 34© 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential

Documents

Cisco Networking Academy Update · NetAcad Field Leadership John Edwards & Team: Europe & Emerging Markets Sandy Walsh & Team: Asia Pacific Gene Longo & Team: US/Canada Junko Ota