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Cisco Confidential3 Worldwide Partner Services Organization © 2011 Cisco and/or its affiliates. All rights reserved. Click-to-View is an entitlement tool that provides you visibility into your reseller Cisco business, enabling you to drive more opportunities through your resellers and increase your profitability Click-to-View / Cisco E-Consulting for Partners Key highlights include: resellers’ performance metrics, reseller performance against their peers, industry-leading practice information, recommendations, and quarterly business review reports E-Consulting Highlights A win-win situation: partnering with resellers to share customer data for mutual benefit A Win-Win Situation Consistently leveraging E-Consulting helps you uncover the most valuable and timely renewal opportunities, increase sales on renewals, drive growth and expand business Drive Growth and Expand Business
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Cisco Confidential 1Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Cisco ConfidentialCisco Confidential 1Worldwide Services Partner Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Cisco Click2View / E-Consulting for Partners
www.cisco.com/go/econsulting
Cisco E-Consulting for Partners & Click-to-View: A Collaboration Solution for Resellers and Distributors
Cisco Confidential 3Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
• Click-to-View is an entitlement tool that provides you visibility into your reseller Cisco business, enabling you to drive more opportunities through your resellers and increase your profitability
Click-to-View / Cisco E-Consulting for
Partners
• Key highlights include: resellers’ performance metrics, reseller performance against their peers, industry-leading practice information, recommendations, and quarterly business review reports
E-Consulting Highlights
• A win-win situation: partnering with resellers to share customer data for mutual benefitA Win-Win Situation
• Consistently leveraging E-Consulting helps you uncover the most valuable and timely renewal opportunities, increase sales on renewals, drive growth and expand business
Drive Growth and Expand Business
Cisco E-Consulting for Partners &Click-to-View Driving Reseller Profitability
www.cisco.com/go/econsulting
Cisco Confidential 4Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Cisco E-Consulting for Partners & Click-to-View Simple 10-Step Process
Distributor• Initialize request• Enter reseller
information• Confirm data and
activate C2V
Cisco - C2V• Generate
confirmation emails
• Send email notification to Distributors and Reseller
Reseller• Accept• Decline• Nominate
Cisco - C2V• Generate
confirmation emails
• Create RightNow case
www.cisco.com/go/econsulting
Cisco Confidential 5Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Initiate Process(Distributor)
1. Log-on:www.cisco.com/go/econsulting
www.cisco.com/go/econsulting
2. Click:> Manage Our Partner Views
Cisco Confidential 6Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Create New Request(Distributor)
3. Click:Create New Request
www.cisco.com/go/econsulting
Cisco Confidential 7Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
www.cisco.com/go/econsulting
4. InitiateClick-to-View Request
Enter Reseller• Name• CCO ID*
Enter (your) Distributor• CCO ID*• Company name• Theater
Fill out Form and InitiateClick-to-View Request(Distributor)
Cisco Confidential 8Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Confirmations & Notifications(Cisco)
Reseller Action:Accept, Decline or Nominate
5. Confirmation to
Distributor 5. Notification to
Reseller
www.cisco.com/go/econsulting
Cisco Confidential 9Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Accept – Decline – Nominate(Reseller)
6. Reseller viewsyour (Distributor)
Information
7. Accept, Decline or Nominate a Colleague
www.cisco.com/go/econsulting
Cisco Confidential 10Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Confirmations & Notifications(Cisco)
8. Notification to Reseller
www.cisco.com/go/econsulting
8. Confirmation toDistributor
Cisco Confidential 11Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Confirmations & NotificationsRelationship Established(Cisco)
9. Cisco Agent ProcessesClick-to-View Case
10. Email confirmation is sentto both parties –
Relationship now established
www.cisco.com/go/econsulting
Cisco Confidential 12Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Distributor Report in Cisco E-Consulting for Partners
Cisco E-Consulting for Partners home page > View “Disti View Report” by selecting the “Distributor View Report” link to view
Status of EXISTING relationships between distributors and resellers
that have been APPROVED
www.cisco.com/go/econsulting
Status of PENDING requests to establish relationships
