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THE PATIENT IS NO LONGER patient NETWORK THE health [email protected]

[email protected] THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

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Page 1: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

THE PATIENT IS NO LONGER patient

NETWORK

THE health

[email protected]

Page 2: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

Hello, I’m ChristopheI am a health nerd, a basketball freak & a design fool

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 3: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 4: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

THE PATIENT IS NO LONGER patient

Page 5: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

‘Patient’able to remain calm and not

become annoyed when waiting for

a long time or when dealing with

problems or difficult people

Christophe Jauquet

Page 6: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

‘Patient’able to remain calm and not

become annoyed when waiting for

a long time or when dealing with

problems or difficult people

Christophe Jauquet

Page 7: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

#Patientjourneys

Christophe Jauquet

Page 8: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

APPOINTMENTS

WAITING ROOM

DIAGNOSIS

Christophe Jauquet

Page 9: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

THE chatbot WILL SEE YOU NOW

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 10: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 11: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 12: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 13: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 14: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

Vitamin D

Inflammation

Influenza

Testosterone

Fertility

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 15: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

Microbes perform essential functions such as

digesting food and synthesizing vitamins. Studies have

also linked the microbiome to human mood and

behavior, as well as gut health, human development,

and metabolic disorders.

Explore your Microbiome

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 16: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 17: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

‘Patient’able to remain calm and not

become annoyed when waiting for

a long time or when dealing with

problems or difficult people

Christophe Jauquet

Page 18: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

‘Patient’able to remain calm and not

become annoyed when waiting for

a long time or when dealing with

problems or difficult people

Christophe Jauquet

Page 19: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 20: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 21: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 22: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 23: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 24: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 25: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 26: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

iHealth – Blood pressure

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 27: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 28: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

BETTER THAN our health

WE MANAGE our car

Christophe Jauquet

Page 29: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

our health BETTER

our car MANAGES

Page 30: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

Patients want healthcare to be more…

P

Popular

Pragmatic

(omni-) Present

Patient-centric

PersonalizedParticipative

Preventive

Persuasive

Predictive

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 31: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

‘Patient’able to remain calm and not

become annoyed when waiting for

a long time or when dealing with

problems or difficult people

Christophe Jauquet

Page 32: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

THE PATIENT IS NO LONGER patient

Page 33: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

‘Patient’One who receives medical

attention, care, or treatment.

Christophe Jauquet

Page 34: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

‘Patient’One who receives medical

attention, care, or treatment.

Christophe Jauquet

Page 35: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 36: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 37: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Informed Empowered Active Connected Engaged

Christophe Jauquet

Page 38: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

actively manage

PATIENTS WANT TO

THEIR own health

Christophe Jauquet

Page 39: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 40: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 41: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 42: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 43: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

“It’s my damn body”

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 44: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

“Life comes with many

challenges. The ones

that should not scare

us, are the ones we can

take control of.”

“My Medical Choice” NYT

Angelina Jolie, 2013

Christophe Jauquet

Page 45: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 46: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

‘Patient’One who receives medical

attention, care, or treatment.

Christophe Jauquet

Page 47: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

‘Patient’One who receives medical

attention, care, or treatment.

Christophe Jauquet

Page 48: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

-1 ILLNESS

0 HEALTHY

+1 Happiness

Christophe Jauquet

Page 49: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Beauty Energy Balance Enjoy

(15-30 yr) (30-45 yr) (45-60 yr) (+60 yr)

Christophe Jauquet

Page 50: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

HEALTHCARE

Christophe Jauquet

Page 51: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

FoodSleep

@cjauquetTHE PATIENT IS NO LONGER patient

Activity

Christophe Jauquet

Page 52: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 53: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Takecareof - Personalized Nutritional Supplements

Page 54: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

Cuptime – a technology driven hydration indicator

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 55: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 56: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Habit – DNA based personalized nutrition solution

Page 57: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

Pearl butter – Super-food based foods

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Reviv - IV nutrient therapies

Page 58: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

‘Patient’One who receives medical

attention, care, or treatment.

Christophe Jauquet

Page 59: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

THE PATIENT IS NO LONGER patient

Page 60: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

THE PATIENT IS NO LONGER just a patient

Page 61: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 62: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 63: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

Friends & Fam

Career

OvernightTravel

Story

Photo

Patients Opinion

Running

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Esthetics

Page 64: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 65: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 66: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 67: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 68: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 69: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

Shared Influencers

Experiences

Tuturials

TrainingsOpinion

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Keynotes

Page 70: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

“Technology is

synonymous for

connection with other

people.”

Sebestian Burkhard

Thrun

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 71: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 72: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 73: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 74: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 75: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 76: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 77: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

THE PATIENT IS NO LONGER just a patient

Page 78: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 79: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

3. BE PART OF A network YOURSELF

2. STAY relevant & consistent

1. FOLLOW the information

health NETWORK

Page 80: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Patients expect

being serviced as

good as in any other

industry. Healthcare

is lagging behind in

servicing the

patients’ needs.

#Better

#Broader

Patient NEEDS

Healthcare is often

characterized by

long periods of

waiting. This is the

biggest patient

need within the

industry.

#Faster

Page 81: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

@cjauquetTHE PATIENT IS NO LONGER patient

Christophe Jauquet

Page 82: ChristopheJ@insites.eu THE health NETWORK...THE PATIENT IS NO LONGER patient “Life comes with many challenges. The ones that should not scare us, are the ones we can take control

[email protected]

Thank you