Chapter 17(f) Lemons

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    CHAPTER 17

    Markets with Asymmetric Information

      Information Asymmetry 

    Adverse Selection Moral Hazard Principal Agent Problem

    Signalling/Guarantee Warranty Monitoring managerial/worer incentive

    !eputation/branding/"ig"er cosrs

    #

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    Quality Uncertainty an the Market for !emons

    •  Asymmetric information

    "ituation in which a #uyer an a seller $ossess ifferentinformation a#out a transaction

    • AI leas to a%erse selection& market inefficiency an failure since

    'oos are not $rice accorin' to their (uality an #a 'oo ri%e

    out the 'oo ones

    •  Adverse selection – Different qlty products same price –branding,

    signaling, incentives can overcome defects of AI and AS 

    •  Bad goods drive out ‘good’ goods

      )orm of market failure resultin' from asymmetric information*

    "i'nallin'& +uarantees an ,arrantees can #e a 'oo si'nal of (uality * they can o%ercome A"

      Moral Ha-ar

    • .ue to Moral Ha-ar social costs/#enefits Pri%ateCosts

    /#enefits

    • Moral ha-ar ,hen an insure $arty whose actions are

    uno#ser%e can affect the $ro#a#ility or ma'nitue of a $ayment

    associate with an e%ent

    • Moral ha-ar not only alters #eha%ior0 it also creates economic

    inefficiency The inefficiency arises #ecause the insure ini%iual

    $ercei%es either the cost or the #enefit of the acti%ity ifferently

    from the true social cost or #enefit

    • Moral ha-ar alters the a#ility of markets to allocate resources

    efficiently . 'i%es the eman for automatic ri%in' ,ith no

    moral ha-ar& the mar'inal cost of trans$ortation MC is 2134 $ermile0 the ri%er ri%es 144 miles& which is the efficient amount

    ,ith moral ha-ar& the ri%er $ercei%es the cost $er mile to #e

    MC5 6 2144 an ri%es 14 miles

    • Use cars sell for much less than new cars #ecause there is

    asymmetric information a#out their (uality* The seller of a use

    $

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    car knows much more a#out the car than the $ros$ecti%e #uyer

    oes The #uyer can hire a mechanic to check the car& #ut the

    seller has ha e8$erience with it an will know more a#out it

    )urthermore& they %ery fact that the car is for sale inicates that it

    may #e a 9lemon:;why sell a relia#le car< As a result& the

    $ros$ecti%e #uyer of a use car will always sus$icious of its

    (uality;an with 'oo reason

    • Akerlof5s analysis 'oes far #eyon the market for use cars The

    markets for insurance& financial creit& an e%en em$loyment are

    also characteri-e #y  asymmetric (uality information Tounerstan the im$lications of asymmetric information& we will

    start with the market for sue cars an then see how the same

    $rinci$les a$$ly to other markets

    • =ther E8am$les > Restaurants/retail stores >seller knows #etter

    than #uyer

     Lemons roblem

    %

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    •  !"ampleof Lemons and #ems – $%y t%e former drives

    a$ay t%e latter  Let us t%in& of a seconds mar&et for 'oyota (amrys) Some

    cars are better t%an average and if consumers &ne$ t%at t%ey$ere buying one of t%ese gems t%ey $ould be $illing to pay

    *+, for it) -t%er are lemons and if consumers &ne$ t%ey$ere buying a lemon, t%ey $ould be $illing to offer only

    *.) '%e problem is t%at consumers do not &no$ $%ic% car is a

    lemon and $%ic% is a gem)  So at first blus% t%ey are $illing to pay a price of */.

    reflecting average quality) Sellers do,of course &no$ t%equality of $%at t%ey are selling 

     At a price of */.& o$ners of gems t%at really are $ort% *+, $ould 

    not sell for */.

    & o$ners of lemons t%at are $ort% *. $ould be%appy to sell for */.

    & '%us only lemons are sold)

    &  0o$ supposing consumers &no$ t%at only lemons arebeing sold t%en t%ey $ill only offer *.) '%is is o&  for lemon o$ners, t%at means more of t%em $ill besold)

    & '%us Bad good1lemon2 drives a$ay t%e good one1gems2

     

    & If consumers cannot tell the (uality of a $rouct an are willin' to

    $ay only an a%era'e $rice for it& then this $rice is more attracti%e

    for sellers who ha%e #a $roucts than to sellers who ha%e 'oo$roucts ?hence the term a%erse selection@

    & Conse(uently& more #a $roucts ?ie& lemons@ will #e offere

    than 'oo $roucts ow& if consumers are rational& they shoul

    antici$ate this a%erse selection an e8$ect that at any 'i%en $rice& 

    a ranomly chosen $rouct is more likely to #e a lemon than a 'oo

    $rouct 

    '

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    B =f course& these e8$ectations im$ly a lower willin'ness to $ay for

    $roucts an so the $ro$ortion of 'oo $roucts that is actually

    offere falls further E%entually& this $rocess may lea to a com$lete

    #reak own of the market

      B This lemons iea is also im$ortant for cor$orate finance* if

    in%estors cannot o#ser%e the %alue of firms #efore they #uy them

    then they woul #e willin' to $ay only an a%era'e $rice for the

    e(uity of firms

    & +i%en that the $rice is a%era'e& sellin' e(uity on the marketis much more attracti%e to owners of #a firms than to owners of

    'oo firms so the a%era'e %alue of firms that are actually offere on

    the market shoul #e #elow a%era'e

    B This im$lies that in%estors shoul #e sus$icious that if they are

    offere e(uity then it must mean that the firm5s %alue is more likely

    to #e #elow the a%era'e Hence& in%estors will no lon'er #e willin'to $ay an a%era'e $rice for the e(uity of firms once they ha%e

    offere to #uy this e(uity

    Insurance Com$anies

      Reason for insurance com$anies to char'e ifferent $remiums

    e$enin' on risk le%els > #anks hi'her interest rates to ri%e away

    hi'h risk #orrowers

     

    If insurance com$anies must char'e a sin'le $remium #ecause they

    cannot istin'uish #etween hi'hBrisk an lowBrisk ini%iuals&

    more hi'hBrisk ini%iuals will insure& makin' it un$rofita#le to sell

    insurance

     

    Peo$le who #uy insurance know much more a#out their 'eneral

    health than any insurance com$any can ho$e to know& e%en if it

    insists on a meical e8amination As a result& a%erse selection

    arises& much as it oes in the market for use cars ecauseunhealthy $eo$le are more likely to want insurance& the $ro$ortion

    of unhealthy $eo$le in the $ool of insure $eo$le increases This

    forces the $rice of insurance to rise& so that more healthy $eo$le&

    aware of their low risks& elect not to #e insure This further

    increases the $ro$ortion of unhealthy $eo$le amon' the insure&

    which forces the $rice of insurance u$ more This $rocess continues

    (

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    until nearly all $eo$le who want to #uy insurance are unhealthy At

    that $oint& sellin' insurance #ecomes un$rofita#le

     

    A%erse "election in e ayIn D444 Ro#ert an Teri !a Plant $ai 2 D34 for a 11 carat

    mar(uise cot iamon on e ay Power user Mr ,atch was the seller

    ,hen they notice a %isi#le chi$ on the iamon they returne it Al

    a'on who oes #usiness as Mr ,atch refuse to refun the money

    alle'in' that the Plants ha chi$$e it to a%oi $ayin' Mr a'on note

    that an a$$raisal accom$anie the iamon when it was shi$$e The

    !a Plants countere #y sayin' that the a$$raisal was 1F months ol an

    that they ha%e collecte the 2D44 insurance $olicy that eAy offers for

    all its $urchases E ay refuses to sus$en Mr ,atch from the site

    notin' that he ha 1F44 $ositi%e an only F ne'ati%e res$onses Pro#lems like this arise #ecause e ay sellers ha%e #etter info a#out the

    (ualityof 'oos sol #ein' offere for saleuyers offer less an sellers

    are willin' to sell less of hi'h (uality 'oos

    E ay tries to sol%e the $ro#lem of a%erse selection #y usin'

    authentication 'rain' an escrow ser%ices an insurance a'ainst

    frau "ellers can als4 #uil 'oo re$utations as custoners rate each

    transaction with the seller "ellers who ha%e 'oo re$utation comman

    hi'her $rices on e ay for the same items An increase in a seller5s

    ratin' #y 14G leas to a 1G hi'her e8$ecte $rice&rise

    A%erse "election in )inancial Markets* Enron&"atyam an

    "ar#anes =8ley

      .urin' the late 14s many in%estors in U" #ecame less

    cautious an more willin' to in%est in firms a#out which they

    ha little information They focuse on stock $rices an hence

    $ressure increase for firms to re$ort that they ha earne

    $rofits at least as hi'h as in%estment analysts were forecastin'they woul )irms re$ortin' $rofits that were lower than what

    analysts ha forecast e8$erience a shar$ ecline in their stock 

    $rices The situation of cookin' the #ooks #ecame the orer

    leain' to scanals

    )

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    )inancial statements when cooke lea in%estment analysts to

    e%aluate ifferently than what is the true situation Creates

    moral ha-ar $ro#lems for in%estors The mana'ement of the

    firm knows more a#out the firm5s finances than any outsie

    in%estor knows "atyam in Inia i this Enron mana'e tokee$ much of its e#ts from #ein' inclue on its #alance

    sheet E%entually eclarin' its #ankcru$tcy

    Citi'rou$ Inc also is state to ha%e misle in%estors #y not

    $ro$erly isclosin' the amount of trou#le mort'a'e assets it

    hel as the market #e'an to im$loe in D447 The result is that

    in%estors increasin'ly #ecame istrustful of firm5s own

    estimates an re'ulators ?"EC@ #e'an e8aminin' measurementmethos an isclosures

    In the U" a s$ate of false financial statements le to loss of 

    faith of in%estors in the relia#ility of financial statements

    leain' to a wa%e of sellin' that hit the U" stock markets in the

    summer of D44D which le the Con'ress to $ass the "ar#anesB

    =a8ley Act of D44D to stren'then U" security laws The ill

    authori-es the "EC to set u$ a 'o%t #oar to o%ersee auitin'of financial statements

    *bama+s ,inancial !egulation -ill is also designed to avoid AssInf and Adverse Selection

    Arsene ,en'er Ca$itali-es on Assymmetric Info in Player5s

    Transfer Market for Arsenal

    Inter&.lub ransfer marets in Soccer are c"aracterized byAsymmetric Information w"ere t"e club selling/transferring a

     player nows more about t"e wort" of t"e transferred player0Arsene Wenger1 Manager1 Arsenal for some years now1 is a trainedeconomist w"o also can 2udge a player+s 3peaing+ before ot"ers0Sold 4mmanuel Petit for 5#60( million1 "ierry Henry for 5%6

    7

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    million in $667 to -arcelona 8boug"t from 9uventis at Pd #6million in #:::; and Patric

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    • ut CCI" oes not allow thisB in fact it su#sii-es $remium rates

    A umerical in%ol%in' Automo#ile Insurance

    Good drivers pay low premiumC bad ones "ig"C -ut insurancecompanies are not able to mae out w"o is good and w"o is badD*t"erwise "e could "ave "ad differential premium0Eet us assume t"at eac" policy "older "as a wealt" level of 5 #$(1

     but a loss can reduce t"e wealt" to $( ie loss of #66 in t"e event of an accident0 ,or t"e "ig" ris category t"e prob of an accident is607( w"ile t"e same is 60$( for low ris drivers0A competitive premium will be c"arged based on e?pected loss ie7( and $( respy for "ig" ris and low ris drivers;0Given Ftility function t"at reflects ris aversion

    Ftility 8wealt";60(

    ,or t"e $ categories t"e situations are as followsCEow !is Ftility wit" insurance 8#$( $(; 60( #6Ftility wit"out insurance 8607(;8#$(; 60(  > 860$(;8$(; 60(  :0)%(

    for t"e "ig" ris groupFtility wit" insurance 8#$( 7(; 60( 7067#Ftility wit"out insurance 860$(;8#$(; 60(  > 8607(;8$(; 60(  )0('(

    If t"e insurance company can+t distinguis" between "ig" ris andlow ris drivers1 t"ey will c"arge a uniform average premium rateof 8$(>7(; (6,or t"is premium t"e "ig" ris driver will go for policy since "er 

    utility wit" insurance is "ig"er t"an wit"outFtility wit" insurance 8#$( (6; 60( B0))6Ftility wit"out insurance 860$(;8#$(; 60(  > 8607(;8$(; 60(  )0('("e low ris driver will not go for t"is since utility wit" insuranceis lower t"an wit"outFtility wit" insurance 8#$( (6; 60( B0))6

    :

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    Ftility wit"out insurance 8607(;8#$(; 60(  > 860$(;8$(; 60(  :0)%(

    So t"e low ris drivers will not buy t"e policy w"ile t"e "ig" ris ones will crowd in0 "is is not good for t"e insurance companies0

    Pre%entin' A%erse "election * .ri%ers5 Case A'ain.ompetition amongst insurers may "elp reduce t"e problem of AS in $ways0&.ompetition induces insurers to see and compile information about losse?pectations t"at enables t"em to use premium structures t"at discriminate

    among ris groups0 In a competitive maret AS is reduced to t"e level t"atreflects t"e cost of information& *ffering a c"oice to eac" driver 8"ig" ris and low ris; of $ policies0 "isis self&selection w"ic" will mae t"e company "ave an idea of t"e ris typeto w"ic" a person belongs0 *ne policy "as a "ig" premium and offers fullinsurance & t"e ot"er policy "as a lower premium but a big deductible w"ic"means t"at t"e insurer does not pay t"e full loss but pays loss minus some

    #6

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    fi?ed amount0for a bad driver t"e deductible is a big deterrent so s"e  goesJfor policy #0 "e good driver goes for low premium1 but deductible one0

    Market "i'nalin'

    Eucation is a stron' si'nal in la#or markets A $erson5seucational le%el can #e measure #y se%eral thin's;the num#er

    of years of schoolin'& e'rees o#taine& the re$utation of the

    uni%ersity or colle'e that 'rante the e'rees& the $erson5s 'rae

    $oint a%era'e& an so on

    =f course& eucation can irectly an inirectly im$ro%e a

    $erson5s $roucti%ity #y $ro%iin' information& skills& an

    'eneral knowle'e that are hel$ful in work

    ut e%en if eucation i not im$ro%e $roucti%ity& it woul still

    #e a useful si'nal of $roucti%ity #ecause more $roucti%e $eo$le

    fin it easier to attain hi'h le%els of eucation

    ot sur$risin'ly& $roucti%e $eo$le ten to #e more intelli'ent&

    more moti%ate& more isci$line& an more ener'etic an harB

    workin';characteristics that are also hel$ful in school More

    $roucti%e $eo$le are therefore more likely to attain hi'h le%els of 

    eucation in orer to si'nal their $roucti%ity to firms an

    there#y o#tain #etterB$ayin' o#s Thus firms are correct inconsierin' eucation a si'nal of $roucti%ity

    ##

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    "i'nalin'

    #$

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    #%

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    #'

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    #(

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    #)

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    #7

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    #B

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    +uarantees an ,arrantees an Moral Ha-ar

    ,e ha%e stresse the role of si'nalin' in la#or markets& #ut it can also

    $ay an im$ortant role in many other markets in which there is

    asymmetric information Consier the markets for such ura#le 'oos

    as tele%isions& stereos& cameras& an refri'erators Many firms $rouce

    these items& #ut some #rans are more e$ena#le than others If 

    consumers coul not #e more e$ena#le& the #etter #rans coul not

    #e sol for hi'her $rices )irms that $rouce a hi'herB(uality& more

    e$ena#le $rouct must therefore make consumers aware of this

    ifference ut how can they o it in a con%incin' way< The answer is

    'uarantees an warranties

    +uarantees an warranties effecti%ely si'nal $rouct (uality #ecause an

    e8tensi%e warranty is more costly for the $roucer of a lowB(uality item

    than for the $roucer of a hi'hB(uality item The lowB(uality item is

    more likely to re(uire ser%in' uner the warranty& which the $roucer

    will ha%e to $ay for As a result& in their own selfBinterest& $roucers of 

    lowB(uality items will not offer e8tensi%e warranties Thus consumers

    can correctly %iew an e8tensi%e warranty as a si'nal of hi'h (uality& anthey will $ay more for $roucts that offer one

    "hort "ellers as "i'nallers

    S"ort& selling brings information into t"e maretplace t"at is incrediblyuseful and valuable0 It signals t"e performance or e?pected performance of companies0 o restrict s&s 1 as w"at t"e FS S4. wants to do is to put bumpson descent of stocs during volatile times0

    Principal Agent Problem• PA problem arises from Information Assymetry

    • Per en2oying manager loos to "ig" growt" and large

    maret s"are at t"e cost of Profit 8 in FS after t"eonset of t"e economic crisis1 loss maing concerns

    #:

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    giving "uge compensation8bonuses; to its e?ecutives"as been a big issue;

    • PSFs can grow into big empires wit"out regard to

    efficiency because it is costly to monitor performanceof managers

    • o avoid IA set an Incentive wage and monitor results

    • 4fficiency wage t"eory non s"ir wages & set it &

    fewer employment ascending wage & forced to beefficient& maret clearing wage gives incentive tos"ir 

    Managerial incentive in suc" a manner t"at youdeclare correct capacities and t"us performaut"entically

    .reditors as PrincipalsC W"y t"ey do not "ave t"e will to*versee

    • In t"e wae of t"e recent global economic crisis1 many

    mismanaged companies in FS were propped up 2ust because t"ey were too big to be allowed to fail& 2obmarets impacts1 economic credibility etc were t"eissues at stae0 Satyam "as been t"e outstanding casein India w"ere Govt "ad to step in to save t"ecompany

    • However derivatives in t"e FSA caused many

    company stae"olders not to care to eep and c"ect"e companies t"ey "ad invested in0

    • A credit default swap is a derivative t"at insures a

    creditor from credit default by its customer company0

    • Here comes t"e problem 0 A creditor w"o buys t"e

    swap does not care w"et"er t"e company remains in business or not0 "is undermines creditor watc" over

    $6

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    client companies and undermines corporategovernance and debt governance mec"anism0

    • Goldman Sac"s "ad "edged its e?posure to AIG by

     purc"asing credit default swaps on AIG t"usweaening its resolve to watc" AIG

    • ,rom t"e Kerivatives industry perspective1 it

    encounters moral "azard from its clients w"o getcareless due to t"e "edge

    $#

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    How "i%a Jyothi5s ?"J@ e8tra information hel$e

     +olman "achs

    Sep ## $66#& immediately after t"e planes cras"ed

    into W.1 Mr S91 t"en Head1 Proprietaryrading at GS in Eondon at t"e rading floor1looed up t"e weat"er at @ew Lor 0 ,ound it a

     pleasant morning1 realized t"at it was not acras" but an act of terror0 "is was an "our and"alf before t"e world realized it was a terrorattac0 S9 closed out on all trading positions of"is division w"ic" was liely to be affected bya terror attac and moved swiftly to buying calloptions on Government -onds at a set price infuture0

    Wit"in $' "ours of "is doing t"is ot"er investors werecrowding to t"e safe "aven of Govt bonds

    driving up prices0 S9 boug"t a big bonanza forGS t"roug" t"e .all *ption0& aided by t"esuperior info "e possessed mostly self&generated and aided by "is s"arp intuition

     

    ,ranc"isingGrowt" of franc"ising in India in recent years is

    a solution to t"e P&A incentive conflict0 "e principal of t"e parent company t"at owns a popular brand0lie ,.0 As t"e company growsit "as a c"oice it can open up company owned

    $$

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    stores or it can let franc"isees open and runstores0 "e franc"isees t"en pay t"e company afee for t"e rig"t to use t"e parent company+

     brand0 In t"is case w"at matters is w"et"erfranc"ize organizational form is more profitableto t"e parent company or not0 In a companyowned structure managers do not wor as "ardas t"ey can if t"ey owned t"e restaurant 8 moralHazard; and t"e salaried managers may attract

    lazy managers0 8adverse selection;0 "e agencycost disappear once a franc"isee owns t"e firm

     because t"e agent and t"e principal become oneand t"e same0 !unning a franc"ised store can bet"oug"t of a strong form of incentivecompensation you turn a manager into a owner 

    8franc"isee; w"en you give "im t"e profit fromrunning t"e store0