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7/26/2019 Change Managemnt ITIL life-cycle
1/2
wRequiremen
ts/Identi
fyGoals
Formulate High-level Plan
Obtain Arovalto Pro!eed
"e#ne $as%sand
"eenden!ies
&ondu!t Ris%Assessment
"e#ne 'u!!ess&riteria
Obtain Aroval to Pro!eed
Assign
Resour!es
'!hedule
&hange
Perform
&hange
(onitor and $ra!%$as%s Progress
)
alidate&omleted
&hange
Im
lement&hange
Review A!tual&hange Against
Plan
"o!ument the&hange
&lose
&hange
Request
&hange(anagement
7/26/2019 Change Managemnt ITIL life-cycle
2/2