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"Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts . Web. 06 July 2010. <http://www.improvizations.com/kronosblog/? Tag=Change Management>.

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Page 1: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

"Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce

Management Software Implementation Experts. Web. 06 July 2010. <http://www.improvizations.com/kronosblog/?

Tag=Change Management>.

Page 2: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Will You Hit The Ground Running?

Julius ZukeNew Teacher Institute I

August, 2010

Page 3: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Are You Really a Teacher?

Teachers• Have a specific subset of the

total school population to instruct.

• See students daily.• Are indispensible parts of

the school budget.• Have an immense impact

upon children.• Can prove their impact via

test scores and grades.

Librarians• Have an entire total school

population to instruct.• See students infrequently.• Are seen as a flexible,

discretionary items in the school budget.

• Have an immense impact upon children.

• Can improve their impact via…

Page 4: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Why are you at your work site?

"Index of /Cow_cartoons." Strange Breed. Web. 06 July 2010. <http://www.strangebreedcartoons.com/Cow_cartoons/>.

To think about: Why do people get

frustrated with the Motor Vehicle

Administration? Is the frustration

justified? Is the amount of

documentation unnecessary?

Page 5: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Heads-Up: If you don’t know your role, one may be assigned to you, and you may not like it.

Cheezburger.com - All Your Funny in One Place. Web. 06 July 2010. <http://cheezburger.com/>.

Page 6: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

How will others know the extent of your impact on DAY ONE? How will you document this

information initially and ever after?• Mission Statement?• Role Definition/Services Provided?• Number of Students Serviced/How Serviced?• Materials and Facilities Management?• Alignment of Instruction to Standards?• Student Products?• Emails?• Co-Planning and Co-Teaching?• Other Documentation?

Page 7: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Here’s Help!

Page 8: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

"Heads-Up for Accounts Payable." Calyx Software (Pacific) Pty., Ltd. - Comprehensive, Flexible & Reliable Business Solutions. Web. 06 July 2010. <http://www.caylx.com.au/heads_up.html>.

Documentation doesn’t have

to be overwhelming.

Page 9: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Collection Development Plan

Page 10: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Collection Development Plan for School 040Lake Clifton-Eastern High School Campus2004-2005 Mission Baltimore City Public School System:The mission of the BCPSS, in concert with students, families, and the

broader community, is to prepare all students to be responsible citizens and afford them the opportunity to acquire the skills, knowledge, and abilities necessary to make informed decisions that lead to meaningful and productive lives.

Page 11: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Information Literacy Program: Today’s student lives and learns in a world that has been radically altered by the ready

availability of vast stores of information in a variety of formats. The learning process and the information search process mirror each other: students actively seek to construct meaning from sources they encounter and to create products that shape and communicate that meaning effectively. Developing expertise in accessing, evaluating, and using information is in fact the authentic learning that modern education seeks to promote. The BCPSS will produce students who possess information literacy skills. A student who is information literate is exhibited as follows:

A. The student who is information literate can access information efficiently and effectively, evaluate information accessed, and use information effectively and creatively.

B. The student who is an independent learner pursues information related to personal interests, appreciates and enjoys literature, and strives for excellence in information seeking and knowledge generation.

C. The student who contributes positively to the learning community recognizes the importance of information, practices ethical behavior, and participates in groups to pursue and generate information.

Page 12: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Information Resource Center Mission:

The mission of the Information Resource Center on the Lake Clifton Campus is to support the curriculum of the Baltimore City Public School System, and to promote a personal, lifelong use of libraries, print media, and electronic media. It is further the mission of the Information Resource Center to familiarize its patrons with the arrangement of materials, basic research strategies, and the use of information technology. This mission will be carried out in an atmosphere of caring and professionalism, where creative and critical thinking are stressed, and the work ethic is rigorously promoted.

Page 13: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Objectives The objectives of the BCPSS Information Literacy Program are: To provide intellectual and physical access to information outside the information resource

center and within the school building through systematic learning and a diverse media collection;

To provide direct learning experiences which encourage users to become discriminating consumers and skilled creators of media and information;

To provide resources and activities which contribute to lifelong learning, training in the latest information technologies, and reading guidance;

To provide a partnership with the classroom teacher for the full integration of the information literacy program with classroom teaching through instructional design and curriculum development;

To provide experiences which support the concept of intellectual and free access to information as prerequisites to effective and responsible citizenship in a democracy.

Page 14: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

The objectives of the Information Resource Center are: to train students to interact effectively with various types

of text to train students to conduct efficient electronic searchesto train students in critical thinking skillsto foster a sense of cooperation and community among

students and staffto provide learning situations which support an increase

in student grades to an average of 75 percent, as stated in the school improvement plan.

Page 15: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

III. Program of ServicesThe information resource center serves the students and faculty in the following ways: Students:• Circulation of books and nonprint materials• Walk-in service during instructional time, with a pass• After-school access to the information resource center at least once a week• Formal instruction, in collaboration with subject-area teachers• Web pages on TSS which support the high school curriculum• Card catalog availability over the internet• Internet accessibility• Photocopying• Printing of student-generated word processing documents• Use of audiovisual production equipment• Individualized instruction as requested• Book talks through staff from the Enoch Pratt Free Library as requested• Opportunities to earn service learning hours for graduation

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Faculty:• Planning and scheduling of curriculum-related classes • Scheduling of groups and individuals into the information resource center• Duplicator access• Transparency production access• Book binding• Laminating• Digital still photography• Channel One programming• Cable TV programming• Closed circuit television• School web site and email• Circulation of audiovisual equipment• Scantron automated test scoring• Generation of custom bibliographies as requested• Assembly of classroom collections• Inservice training for technology skills• All services which are available to students

Page 17: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

IV. Characteristics of users to be served.• The Lake Clifton Campus is composed of two small

learning communities:#425 Heritage High School and #426 Doris Murphy High School. There are a total of 1,118 students.

• Students in grades 9 to 12 attend the schools on this campus.

• There are 54 teachers on this campus.• This campus is a reconstitution eligible campus.

Page 18: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

V. Circulation policy A. Circulation 1. The Information resource Center circulates all books, except reference and reserve books, for two weeks with the privilege of one

renewal 2. Overnight – The information resource center limits circulation of materials that are in demand for assignments to overnight

borrowing. 3. Classroom CollectionsCollections of materials are loaned to teachers for classroom use for varying lengths of time according to the size and needs of the class. For

supplementary needs- When teachers borrow collections to supplement curricular needs in the classroom, the loan period accommodates class needs. These loans are made for one period, for one day, for several days, or a week, provided the class does not monopolize the use of materials that are in great demand for other students and teachers. When the information resource center is available, it invites classes to the center to use the materials that are in great demand.

B. Explaining rules

All students and teachers are informed about loan privileges, procedures, and responsibilities by publishing the rules at the beginning of each school year, and by conducting orientation lessons in September. Neatly printed graphics are placed strategically around the information resource center to remind students and staff of the various procedural and social expectations expected of patrons.

C. Overdue Materials

Within one day of a book becoming overdue, a letter is sent to the borrower’s home, informing him or her of the obligation to return the materials. This process is repeated weekly until the materials are either returned or paid for.

Page 19: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

D. Lost or damaged books • The charge for lost or damaged books is the cost

of the book as determined by current catalog prices (e.g., Sagebrush Publishing Company).

• Money for damaged books is requested as soon as the damage is assessed and the necessity for replacement determined. Money for lost books is requested after a reasonable time to allow the book to surface. If a lost book is found and returned, the money is refunded.

Page 20: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

VI. Ordering ResourcesPeriodic additions to the collection keep it vital and alive by supplying fresh selections from the best of new publications, by providing up-to-date information on new developments in science, world affairs, and all other areas of the instructional program, as well as fulfilling the needs of changing enrollments and new curricula. (BCPSS Selection and evaluation tools can be located at http://www.bcpss.org.)

The principal of the school is legally responsible for the selection of resources for the school. All materials ordered or accepted as a donation are reviewed according to BCPSS selection and evaluation procedures.

All orders are placed according the guidelines established by the Procurement Office.

All materials are ordered pre-processed.

Page 21: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

VII. Size of the collection.

See the attached Visual Analysis.

Page 22: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

VIII. Systematic review of each category of materials.

All information resource centers are weeded following a three-year schedule. Weeding is completed using the guidelines published by MSDE and the CREW Method.

CREW is an acronym for Continuous Review, Evaluation, and Weeding. The CREW Method considers weeding to be a necessary part in the flow of the collection building

process. This process is described as a continuous one, going from selection and acquisition, to cataloging and processing, to circulation and reference, to CREW and back to selection in a never ending circle with each stage smoothly succeeding into the next. CREW identifies six benefits of weeding - save space, save time, make the library more appealing, enhance the reputation of the collection, provide a continuous check, and provide continuous feedback on the strengths and weaknesses of the collection. The CREW Method emphasizes that weeding needs to be included in the regular yearly work schedule.

MUSTY is an easily remembered acronym for five negative factors that frequently ruin a book's usefulness and mark it for weeding.M = Misleading (and/or factually inaccurate)U = Ugly (worn and beyond mending or rebinding)S = Superseded (by a truly new edition or by a much better book on the subject)T = Trivial (of no discernible literary or scientific merit.)Y = Your collection has no use for this book (irrelevant to the needs and interests of your community.) The schedule for weeding is as follows:

000, 300, 500, 600, Fiction

100, 200, 400, 700, Audiovisual

– 800, 900, Reference

Page 23: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Visual Analysis of the Collection

Page 24: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Now that you have examined the Visual Analysis, check the data that is communicated by this

document.Mission StatementRole Definition/Services ProvidedNumber of Students Serviced/How ServicedMaterials and Facilities ManagementAlignment of Instruction to StandardsStudent ProductsCo-Planning and Co-TeachingOther Documentation

Page 25: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Lesson Plans

Page 26: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Now that you have examined the Lesson Plans, check the data that is communicated by this

document.Mission StatementRole Definition/Services ProvidedNumber of Students Serviced/How ServicedMaterials and Facilities ManagementAlignment of Instruction to StandardsStudent ProductsCo-Planning and Co-TeachingOther Documentation

Page 27: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Emails

Page 28: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Now that you have examined the emails, check the data that is communicated by this

document.Mission StatementRole Definition/Services ProvidedNumber of Students Serviced/How ServicedMaterials and Facilities ManagementAlignment of Instruction to StandardsStudent ProductsCo-Planning and Co-TeachingOther Documentation

Page 29: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Daily Report/Monthly Report

Page 30: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web
Page 31: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web
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Now that you have examined the Monthly Report, check the data that is communicated by

this document.Mission StatementRole Definition/Services ProvidedNumber of Students Serviced/How ServicedMaterials and Facilities ManagementAlignment of Instruction to StandardsStudent ProductsCo-Planning and Co-TeachingOther Documentation

Page 33: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Progression of Skills Chart

Page 34: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Now that you have examined the Progression of Skills Chart, check the data that is communicated by this document.

Mission StatementRole Definition/Services ProvidedNumber of Students Serviced/How ServicedMaterials and Facilities ManagementAlignment of Instruction to StandardsStudent ProductsCo-Planning and Co-TeachingOther Documentation

Page 35: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Plan Book

Page 36: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Thursday 1022

11:34 ILT Meeting Room B100

Prd 1 Thompson Students will know resources for studying third world nations and will compose a Power Point presentation or a poster about one third world nation.

2:05-2:50 PreK 2:05-2:50 Students will know how to access and move around in a web site and will be able to answer basic questions about fire safety.Biden English 2,4,5,7 You will know the procedures for using the drop box and will be able to submit a proofread draft of your short story into the drop box.

Pd 5 Quickley Career Choices Students will know the location and organizational structure of the Occupational Outlook Handbook and will be able to synthesize and complete a graphic organizer about a career of interest.Also on 10/22: Douglas D2109-10, 10-11, 1250-150

Page 37: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Now that you have examined the Plan Book, check the data that is communicated by this

document.Mission StatementRole Definition/Services ProvidedNumber of Students Serviced/How ServicedMaterials and Facilities ManagementAlignment of Instruction to StandardsStudent ProductsCo-Planning and Co-TeachingOther Documentation

Page 38: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Sign In Log

Page 39: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Now that you have examined the Sign In Log, check the data that is communicated by this

document.Mission StatementRole Definition/Services ProvidedNumber of Students Serviced/How ServicedMaterials and Facilities ManagementAlignment of Instruction to StandardsStudent ProductsCo-Planning and Co-TeachingOther Documentation

Page 40: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Orientation Brochure

Page 41: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web
Page 42: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Now that you have examined the Orientation Brochure, check the data that is communicated

by this document.Mission StatementRole Definition/Services ProvidedNumber of Students Serviced/How ServicedMaterials and Facilities ManagementAlignment of Instruction to StandardsStudent ProductsCo-Planning and Co-TeachingOther Documentation

Page 43: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Individual Development Plan

Page 44: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Now that you have examined the Individual Development Plan, check the data that is

communicated by this document.Mission StatementRole Definition/Services ProvidedNumber of Students Serviced/How ServicedMaterials and Facilities ManagementAlignment of Instruction to StandardsStudent ProductsCo-Planning and Co-TeachingOther Documentation

Page 45: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Initial Planning Conference

Page 46: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Now that you have examined the Individual Planning Conference, check the data that is

communicated by this document.Mission StatementRole Definition/Services ProvidedNumber of Students Serviced/How ServicedMaterials and Facilities ManagementAlignment of Instruction to StandardsStudent ProductsCo-Planning and Co-TeachingOther Documentation

Page 47: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Equipment Inventory

Page 48: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Now that you have examined the Equipment Inventory, check the data that is communicated

by this document.Mission StatementRole Definition/Services ProvidedNumber of Students Serviced/How ServicedMaterials and Facilities ManagementAlignment of Instruction to StandardsStudent ProductsCo-Planning and Co-TeachingOther Documentation

Page 49: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Overdue Materials Management

Page 50: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Now that you have examined the Overdue Management System, check the data that is

communicated by this document.Mission StatementRole Definition/Services ProvidedNumber of Students Serviced/How ServicedMaterials and Facilities ManagementAlignment of Instruction to StandardsStudent ProductsCo-Planning and Co-TeachingOther Documentation

Page 51: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Book Inventory

Page 52: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Now that you have examined the Book Inventory, check the data that is communicated

by this documentMission StatementRole Definition/Services ProvidedNumber of Students Serviced/How ServicedMaterials and Facilities ManagementAlignment of Instruction to StandardsStudent ProductsCo-Planning and Co-TeachingOther Documentation

Page 53: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

File Cabinet Management

Page 54: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Now that you have examined the File Cabinet, check the data that is communicated by this

documentMission StatementRole Definition/Services ProvidedNumber of Students Serviced/How ServicedMaterials and Facilities ManagementAlignment of Instruction to StandardsStudent ProductsCo-Planning and Co-TeachingOther Documentation

Page 55: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Equipment Checkout

Page 56: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web
Page 57: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Now that you have examined the Equipment Checkout prodecure, check the data that is

communicated by this documentMission StatementRole Definition/Services ProvidedNumber of Students Serviced/How ServicedMaterials and Facilities ManagementAlignment of Instruction to StandardsStudent ProductsCo-Planning and Co-TeachingOther Documentation

Page 58: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

When will you complete this documentation?

Document Frequency Completion Date Maintenance LevelCollection Development Plan

Once August 23 (condensed)October 1 (updated)

Low

Visual Analysis of the Collection

Once September 1Revisit Jan. 1

Low

Lesson Plans Daily ASAP HighEmails Daily As sent/received LowDaily Report Daily/End of Month Daily LowProgression of Skills Chart

Daily Daily Low

Plan Book Daily Daily LowSign In Log Hourly Daily LowOrientation Brochure

Once August 23 Low

Page 59: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

When will you complete this documentation?

Document Frequency Completion Date Maintenance LevelIndividual Development Plan

Once Oct. 1 Low

Initial Planning Conference

Once Oct. 1 Low

Equipment Inventory

Twice Sept. 1June 1

Low

Overdue Materials Management

Weekly Ongoing Medium

Book Inventory Once March 1 HighFile Cabinet Once Sept. 1 Low

Equipment Checkout

As needed Sept. 1 low

Page 60: "Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web

Works Cited

"Change Management | Kronos Workforce Central Fans Blog - The Kronos Guy Lives Here!" Kronos Workforce Management Software Implementation Experts. Web. 06 July 2010. <http://www.improvizations.com/kronosblog/?Tag=Change Management>.

Cheezburger.com - All Your Funny in One Place. Web. 06 July 2010. <http://cheezburger.com/>.

"Heads-Up for Accounts Payable." Calyx Software (Pacific) Pty., Ltd. - Comprehensive, Flexible & Reliable Business Solutions. Web. 06 July 2010. <http://www.caylx.com.au/heads_up.html>.

"Index of /Cow_cartoons." Strange Breed. Web. 06 July 2010. <http://www.strangebreedcartoons.com/Cow_cartoons/>.