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Scientific Management and Other Leading Techniques of a Modern CPA Firm Ed Kless Ron Baker Tom Hood #greatcpe

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Page 1: Ce scientific management and other leading techniques of a modern cpa firm

Scientific Management and Other Leading Techniques of a Modern CPA Firm

Ed KlessRon BakerTom Hood

#greatcpe

Page 2: Ce scientific management and other leading techniques of a modern cpa firm

2

Efficiency

I knew I could control one thing, and that is my time and my hours and my effort and my efficiency.

- Ryan Seacrest

Page 3: Ce scientific management and other leading techniques of a modern cpa firm

3

λογόs

In the beginning there was the ratio, and the ratio was with God, and the ratio was God.

- John 1:1

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4

My Quest for Generic Efficiency

Inputs---------- Outputs

Is---------- Ought

Page 5: Ce scientific management and other leading techniques of a modern cpa firm

Ron Baker, FounderVeraSage Institute Why

Timesheets Are

Critical

Page 6: Ce scientific management and other leading techniques of a modern cpa firm

Taylorism: The application of scientific methods to the problem of obtaining maximum efficiency in work

Page 7: Ce scientific management and other leading techniques of a modern cpa firm
Page 8: Ce scientific management and other leading techniques of a modern cpa firm

“Taylor’s Scientific Management idea is perhaps the most powerful

as well as the most lasting contribution America has made to

Western though since the Federalist Papers.’”

Peter Drucker

Page 9: Ce scientific management and other leading techniques of a modern cpa firm

“What you can measure you can

manage.”

––The McKinsey Maxim

Page 10: Ce scientific management and other leading techniques of a modern cpa firm

Taylor’s Scientific System

1. Break down job into its component parts.

2. Time each of those parts with a stopwatch to find out just how quickly they can be achieved by the quickest and most efficient workers.

3. Get rid of any parts of the job that aren’t necessary.

4. Add in “about” 40 percent to the time for unavoidable delays. Over time, SM will take this to zero

5. Organize your pay system so that the most efficient people can earn considerably more money by meeting the optimum times, while the average have to struggle to keep up.

Page 11: Ce scientific management and other leading techniques of a modern cpa firm

Four Reasons Why Timesheets Are Critical

1. They are a pricing tool2. They are a cost accounting tool3. They measure the efficiency of our

professionals4. They are a project management tool

Page 12: Ce scientific management and other leading techniques of a modern cpa firm

[email protected]

Twitter @ronaldbaker

Phone 707.769.0965

VeraSage website/blogwww.verasage.com

Thank You!

Page 13: Ce scientific management and other leading techniques of a modern cpa firm

Efficiency in Professional Project Management

• BAC – Budget at completion• AC – Actual costs to date• PV – Planned value = Planned % complete * BAC• EV – Earned value = Actual % complete * BAC• CV – Cost variance = EV – AC• SV – Scheduled variance = EV – PV • CPI – Cost performance index = EV / AC • SPI – Scheduled performance index = EV /PV

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Page 14: Ce scientific management and other leading techniques of a modern cpa firm

Getting to Some Efficiency Metrics

• BAC = $50,000• AC = $20,000• Planned % complete = 75%• Actual % complete = 25%

• PV = 75% * $50,000 = $37,500• EV = 25% * $50,000 = $12,500• CV = $12,500 – $20,000 = $7,500• SV = $12,500 – $37,500 = $25,000• CPI = $12,500 / $20,000 = 62.5%• SPI = $12,500 / $37,500 = 33%

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If there is a conversation about the future of the profession, you're bound to hear Hood's name mentioned as one of the people leading the way. – Accounting Today

Tom Hood, CPA, CITP, CGMA

• Named the Second Most Influential in Accounting by Accounting Today Magazine 2013

• Top 150 Influencer by Linked-In• Top 25 Influencers in Learning & HR by HR Examiner• Top 25 Public Accounting Thought Leaders by CPA

Practice Adviser• Working on Learning Management with

AICPA/CPA2Biz, Cloud Curriculum, Performance Management /XBRL, Leadership & Generations

CEO

Maryland Association of CPAs (MACPA) www.macpa.org

Business Learning Institute (BLI) www.blionline.org

http://www.linkedin.com/in/tomhood/

Page 16: Ce scientific management and other leading techniques of a modern cpa firm
Page 17: Ce scientific management and other leading techniques of a modern cpa firm

Where did I get this stuff?

Page 18: Ce scientific management and other leading techniques of a modern cpa firm

The research…

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www.blionline.org

The Research – is all wrong

“Hard is soft and soft is hard”

We say,Hard is harder and soft is not needed

Page 20: Ce scientific management and other leading techniques of a modern cpa firm

www.blionline.org

1. A shortage of creative, agile leaders.2. Inability to rapidly develop workforce skills and

capabilities.3. Ineffective collaboration and knowledge sharing.

Source: 2010 IBM Global Chief Human Resource Officer study

The top three issues facing human resources & talent development

Page 21: Ce scientific management and other leading techniques of a modern cpa firm
Page 22: Ce scientific management and other leading techniques of a modern cpa firm

www.blionline.org

• Career Path (Ladder)• Competency-based

Learning• Curriculum• Cloud

Our approach – The Four C’s

Page 23: Ce scientific management and other leading techniques of a modern cpa firm

www.blionline.org

The Bounce (is wrong)

Page 24: Ce scientific management and other leading techniques of a modern cpa firm

The TTHUD is the way

Technical TrainingHelpingUDevelop

Gladwell was partially right.

Accounting & tax mastery require more training

Page 25: Ce scientific management and other leading techniques of a modern cpa firm

www.blionline.org

TTHUD

This is what matters most

Y

Page 26: Ce scientific management and other leading techniques of a modern cpa firm

www.blionline.org

How can we help you keep your L>C?• Strategy & Alignment• Curriculum tied to

strategy• I2a Leadership

Academy• BLI Leadership Express

- on-demand leadership support

• Social learning

In a period of rapid change and increasing complexity, the winners will be those organizations who can keep their rate of learning greater than the rate of change and greater than their competition. – Tom Hood

http://cpa.tc/32r

Page 27: Ce scientific management and other leading techniques of a modern cpa firm

Leadership Education for Accounting Professionals

New technologies. New trends. New client expectations.

The accounting profession today is dramatically different than it was just a few years ago. Every day the learning curve becomes steeper and harder to climb. That’s why Sage has partnered with the Business Learning Institute to offer Leadership Education for Accounting Professionals.

na.sage.com/leap

Page 28: Ce scientific management and other leading techniques of a modern cpa firm

Leadership Education for Accounting ProfessionalsThe Sage Difference

Not your traditional CPE classes!

Leadership Education for Accounting Professionals will help you:

• Improve customer relationships - Add more value to your client relationships by shifting the focus to the insights and guidance your clients are asking for.

• Stay current - Stay on top of emerging trends for accountants and small businesses.

• Grow your business - Uncover business growth strategies for your firm and your clients.

• Get the flexibility you need - Optimize your knowledge and skills in the format you prefer—live or online.

Page 29: Ce scientific management and other leading techniques of a modern cpa firm

Leadership Education for Accounting Professionals

In-Person - Available in select cities across North America, these interactive educational courses provide opportunities to have your questions answered and network with peers.

Webcast - Live and replay at scheduled times, these webcasts give you the freedom to participate online. Instructors are always available to answer your questions and best of all, no tests.

On-demand - The ultimate in educational convenience! These self-paced, interactive courses are perfect for the accounting professional who needs just-in-time education at their fingertips.

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Leadership Education for Accounting Professionals

na.sage.com/leap