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ERIK ASGEIRSSONPresident, Chief Executive OfficerCPA.com
BUILDING A BRIDGEto the CPA Firm of the Future.
CPA.com an AICPA company Empowering CPAs and Businesses for the Digital
Age
Erik Asgeirsson, President and CEO, CPA.com Industry leader with over 20 years of experience
leading technology organizations Consistently recognized as one of Accounting
Todays Top 100 Most Influential People BS Electrical Engineering, George Washington
University, and MBA in Finance, NYU Stern School of Business
Empowering CPAs in a Digital World
THE POWER OF SMART BUSINESSFuture readiness
Changing technology & regulatory landscape
Staying relevant
Capitalizing on opportunities ahead
Todays DiscussionSmart Business the Digital ImperativeChanging Era for Accounting ServicesChanging Technology LandscapeStaying RelevantPanel Discussion
5
SMART BUSINESS THE DIGITAL IMPERATIVE
Client Perspective: Driving Firms Business transformation key to future success (KPMG
CEO noted 75% of their clients are in some type of business transformation)
Need to focus on relevance of services and value proposition. Many feel services they are providing today will not be relevant in 5 10 years.
Evolving your business critical to future success. Firms need to play a key role.
8
CLIENT BEHAVIORS& MARKET STRATEGY
WorkSmarter
BeSpecific Innovate
VERTICAL EXPERT
Firm Service Lines
Audit Tax BPO
Impact of Technologyto Major Firm Service Lines
Efficiencies Innovation
Efficiencies Innovation
Transformative Revenue Growth
New Opportunities EmergingDramatic Change
Past Few Years
In times of disruption the bridge builders win.
- Nicholas Carr, author of The Glass Cage2014 Digital CPA Conference Keynote
Digital Imperative 11
CHANGING ERA OF ACCOUNTING SERVICES
12
Changing Firm Value Proposition
Valu
e
AutomationToday Tomorrow
Trus
ted
Advi
sor T
rust
ed
Advi
sor
Gro
wth
Specialization
Business Insights
Commoditization of low end
Higher Margin
Low margin/fee pressures
Automation Of Services
TransactionalDecline
Transactional Bookkeeping
Effectively Communicate14
1990
2000Today
Client Accounting Over Past 20 Years
Todays Opportunity
Cloud based
Strategic
Paperless
Dashboards
Real TimeSmall Businesses push work back to firms to focus more
on their business
Role of Firms ReducedQuickBooks introduced
to small businessesHelping Firms Reclaim Trusted
Advisor Role
Virtual Controllership
Collaborative Advisory Services Virtual CFO
Write-Up
Wide Spectrum of Service Levels for Client Accounting
Business Process Outsourcing
Advisory $
Transactional
Firm Service Spectrum
Specialize in Client Industry Verticals
Healthcare Not-For-Profit
Technology Professional Services
Property Management Charter Schools
Retail Franchises
If you look at the history of the American capital market, there's probably no innovation more important than the idea of generally accepted
accountancy principles.
- Larry SummersFormer Secretary of Treasury
Standards are Evolving as Well17
New Standard for Client Accounting Services
Most Significant Non Audit Standard Change of Past 35 years (SSARS 21):
Creates a bright line between accounting (preparation) and reporting (compilation and review) services
Adapts the older standards for the current electronic and cloud based environment
Very significant change for Firm Client Accounting/BPO Practices
Copyright 2013 American Institute of CPAs. All rights reserved.
19
New Thinking RequiredKey Areas:
Revise Positioning and Services Write-up & Compilation Service Client Accounting & BPO Services
Value of CPA Firm
Updating of Engagement Letters
Updating of Service Delivery Legend requirement is an
OPPORTUNITY to highlight firm value
EVERCHANGING TECHNOLOGY LANDSCAPE
The Cloud is the Computer Next stage of IT democratization User-friendly online interfaces: easy buying,
easy configuring, easy monitoring New applications
(what is the clouds spreadsheet?) IT as enabler, not gatekeeper
Source: The Big Switch & Beyond Nicholas Carr, author, 2014 Digital CPA Conference Keynote
Growth of Amazon Cloud Services
More than a million active customers in 190countries, including 900 government agencies, 3,400 education institutions and more than 11,200 nonprofits.
11 Regions in the U.S., Brazil, Europe, Japan, Singapore, Australia, and China with 28 Availability Zones.
Global network of AWS Edge locations now consists of 52 points of presence worldwide, including locations in the United States, Europe, Asia, Australia and South America.
Reduced prices 47 times since AWS launched in 2006 [Dec. 2014].
Every day, Amazon Web Services adds enough new server capacity to support all of Amazon's global infrastructure when it was a $7 billion enterprise.
Source: 20/20 Vision for 2020: The New Small Business Application Market Bob Anderson, Gartner, Inc. 2014
Per Gartner SaaS, cloud market will be significantly larger than on premise software by 2020
24
2020 Vision for Small Business Applications Suites replaced by loosely coupled applications Cloud deployment for almost everything Importance collaborative workflows (internal and external) Mobility first Everywhere, in every application, on every device Embedded and Predictive Analytics - Big Data Streams Integration, Open APIs as we move from suites to federated apps Application marketplaces Security takes on new meaning for you and your clients
Source: 20/20 Vision for 2020: The New Small Business Application Market Bob Anderson, Gartner, Inc. 2014
25
Cyber Security and the Cloud
Ongoing high profile cyber attacks
Key is to manage, contain, and react to the threats
Cloud offers significant opportunities from both capability and security perspective
Important to always think about security and leverage best practices (SOC, etc.)
Key to firm adoption is finding pain (value) points
CHASM
Helping Firms With Adoption Curve
Firm Solutions
CPA Profession
Top 100 Top 500
Small Firms*
Widespread Adoption: The Great Equalizer
(CPA firms and outsourced F&A firms)
Staying Relevant in these Changing Times
Increasing Automation Automation of tacit (psychomotor) skills: pilots, drivers,
soldiers ...
Automation of intellectual skills: accounting, medicine, law, management ...
Efficient orchestration of commerce
Concentration of profit
Source: The Big Switch & Beyond Nicholas Carr, author, 2014 Digital CPA Conference Keynote
Dangers Ahead
Complacency, Bias, Deskilling: The Glass Cage
Source: The Big Switch & Beyond Nicholas Carr, author, 2014 Digital CPA Conference Keynote
Trusted Advisors Role Transcend the routine
Develop specialized knowledge
Stay ahead of automation wave
Be valued for expertise and insight
Translate data into wisdomSource: The Big Switch & Beyond Nicholas Carr, author, 2014 Digital CPA Conference Keynote
To drive a culture of innovation, leaders realize they have to let go of the past.
- Doug Menefee, Enterprise CIO Advisor at Amazon Web ServicesHow to Become the CFO The Chief Future Officer of your Organization
2015 Executive Roundtable presentation
LETS HEAR FROM PRACTITIONERS
Rethinking Service Offerings35
AICPA Worlds largest member organization for
accountancy
Mark Koziel, CPA, CGMA, Vice President- Firm Services & Global Alliances, AICPA Oversees development, ongoing improvement &
delivery of services to members in PCPS/Firm Practice Management
Named one of the Top 100 Most Influential People in Accounting from 2008-2014
12 years in public accounting BS in Accounting from Canisius College
Fintelligent, LLC On Demand Financial Department for Growing
Companies
Rob Ripp, MBA, President, Fintelligent, LLC 25 years operating and financial experience in
technology, services, manufacturing industries Served emerging companies as C-level executive Founded Fintelligent BS from Lehigh University and an MBA from Emory
University
Fiscal Management Associates, LLC
About helping nonprofits meet their mission
Andrea Mills, CPA, Partner, FMA Extensive experience working with nonprofits Serves clients across the country and
internationally Adjunct professor at Columbia Universitys School
of Continuing Education BBA from Temple University, MBA from Drexel
University
Rob Ripp, MBA, President, Fintelligent, LLC
Andrea Mills, CPA, Partner, FMA
Mark Koziel, CPA, CGMA, Vice President, AICPA
39
CPA.com Resources
Additional ResourcesDigital CPA Webcast Serieso July 16th: Discussion on affordable care act and clients expectations of you
CPA.com Blog
Follow @CPAcom on Twitter
White Paperso The CPA of the Future 2015 Study, www.cpa.com/future-ready-cpa
Digital CPA Conferenceo December 7-9, 2015o Las Vegas, NV
42
Your Feedback Needed
go.trustradius.com/cpa
Find a copy of this presentation at:
Slideshare.net/CPAcom
45
Slide Number 1Slide Number 2Slide Number 3The Power of smart businessTodays DiscussionSmart business the digital imperativeClient Perspective: Driving FirmsSlide Number 8CLIENT BEHAVIORS& Market StrategyFirm Service LinesDigital Imperative Changing era of Accounting servicesChanging Firm Value PropositionEffectively CommunicateClient Accounting Over Past 20 YearsWide Spectrum of Service Levels for Client AccountingStandards are Evolving as WellNew Standard for Client Accounting ServicesSlide Number 19New Thinking RequiredEverChanging Technology LandscapeThe Cloud is the ComputerGrowth of Amazon Cloud ServicesSlide Number 242020 Vision for Small Business Applications Slide Number 26Slide Number 27Slide Number 28Slide Number 29Increasing AutomationDangers AheadTrusted Advisors Role Slide Number 33Lets hear from practitionersRethinking Service OfferingsSlide Number 36Slide Number 37Slide Number 38Slide Number 39CPA.com ResourcesAdditional ResourcesSlide Number 43Slide Number 44Slide Number 45