*

10%

15 15

31 1944 1793 92.2%

1. 2. 3.

4.

: * Tel:+886-6-2664911 E-mail: ccwang@mail.chna.edu.tw

2009 4 3

2009 6 29

2010

12 25

1,102,059 771,512

1,873,571 142,792

12.96%74,154 9.61%

216,946 11.58%

10.69%2011

65

380~396 102 CHIA-NAN ANNUAL BULLETINV O L . 3 9 , P P 3 8 0 - 3 9 6 , 2 0 1 3

2003

2002

2002 3

2002 8

2003

2002

10 50

2003 9

148

2006 11 31 2 7

22 521 269

2003

2003

2011

(community-oriented social welfare)

381- -

2002

1996

2002

(community care)

2000

20002000

2002

1999

1

1

20129

382- -

2011

Popple (1995)

2005 2005

1.

2.

3

3.

2003

1.

2.

3.

4.

5.

6.

2005

2005

383- -

2006

2007

16

2012 2010

2013

2008

200520052006

2007

2012

2013

384- -

2007

269

16

2007

243

269

26

8 8

2007 1 6,218

31 1,944 31%

1,944 1,793

92.2%

58.9

41.1

50-69

55.6 70-90 26.0 22-49

18.4%

50.7

385- -

() 21.5()

20.1

36.2

31.2

62.0

19.2

30-59 39.6

10-29 25.0 60-90

22.5

87.1%

21-39 66.1%

8-20 25.0 40-84

8.9%

1.

8

34.3 4 8 29.1

8 1

1

1 18 1 1 1

1 2 66 3.7 3.7 4.7

2 4 461 25.7 26.1 30.8

4 8 515 28.7 29.1 59.9

8 606 33.8 34.3 94.2

54 3 3.1 97.3 48 2.7 2.7 100

1768 98.7 100

2.

56.2 20

84.4 21 15.6

20 2

3

2

762 42.5 43.8 43.8 978 54.5 56.2 56.2 1740 97.0 100 100

3

20 643 65.7 84.4 84.4

21 119 12.2 15.6 100 762 77.9 100

3.

76.5

69.7%

4

4

376 24.0 24.0 1372 76.5 76.5 1250 69.7 69.7 533 29.7 29.7 470 26.2 26.2 67 3.7 3.7 1793

4.

43.5 40.2 5 5

() 736 41 43.5 43.5

() 277 15.4 16.4 59.8

680 37.9 40.2 100

1693 94.4 100

386- -

5.

72.6

17.3 6

6

1301 72.6 72.6 172 9.6 9.6 311 17.3 17.3 252 14.1 14.1 40 2.2 2.2 7 0.4 0.4 115 6.4 6.4 1793

6.

56.2 32.9

7

7

578 32.2 32.9 32.9

987 55 56.2 89.1

169 9.4 9.6 98.7

23 1.3 1.3 100

1757 98 100

7.

78.8%

14.9%

8

8

33 1.8 1.9 1.9

75 4.2 4.3 6.3

1361 75.9 78.8 85.1

258 14.4 14.9 100

1727 96.3 100

8.

84.0 13.3

2.7 9

9

1466 81.8 84 84

233 13 13.3 97.3

47 2.6 2.7 100

1746 97.4 100

9.

64.3 28.5

10

10

1128 62.9 64.3 64.3

501 27.9 28.5 92.8

37 2.1 2.1 94.9

39 2.2 2.2 97.2

50 2.8 2.8 100

1755 97.9 100

10.

73.3 22.6

11

11

54 3 3.1 3.1

18 1 1 4.2

1288 71.8 73.3 77.4

397 22.1 22.6 100

1757 98 100

387- -

11.

78.6 19.1

12

12

21 1.2 1.2 1.2

20 1.1 1.1 2.3

1381 77 78.6 80.9

336 18.7 19.1 100

1758 98 100

1.

78.4 19.7

1.00.913

13

18 1 1 1

16 0.9 0.9 1.9

1376 76.7 78.4 80.3

346 19.3 19.7 100

1756 97.9 100

2.

79.3

18.8

14

14

14 0.8 0.8 0.8

18 1 1 1.8

1389 77.5 79.3 81.2

330 18.4 18.8 100

1751 97.7 100

3.

55.1

42.1 15

15

988 55.1 55.1 754 42.1 42.1 432 24.1 24.1 369 20.6 20.6 498 27.8 27.8 268 14.9 14.9 135 7.5 7.5 60 3.3 3.3 1793

4.

59.2

40.4

16

16

1062 59.2 59.2 724 40.4 40.4 408 22.8 22.8 514 28.7 28.7 389 21.7 21.7 11 0.6 0.6 1793

5.

91.6

4.5 3.9 17

17

68 3.8 3.9 3.9

78 4.4 4.5 8.4

1605 89.5 91.6 100

1751 97.7 100

6.

388- -

52.5

47.3 0.2 18

18

913 50.9 52.5 52.5

3 0.2 0.2 52.7

823 45.9 47.3 100

1739 97 100

7.

61.3 40.2

19

19

720 40.2 40.2 123 6.9 6.9 1100 61.3 61.3 168 9.4 9.4

1793

8.

28.6 4 8 24.9

20

20

2 0.1 0.1 0.1

1 2 68 3.8 3.9 4

2 4 342 19.1 19.6 23.6

4 8 435 24.3 24.9 48.5

8 379 21.1 21.7 70.1

500 27.9 28.6 98.7

22 1.2 1.3 100

1748 97.5 100

9.

93.3

6.4

0.3 21

21 ,

,

1629 90.9 93.3 93.2

6 0.3 0.3 93.5

112 6.2 6.4 100

1747 97.5 100

()

1.

77.7 14.9

22

22

10 0.6 0.6 0.6

119 6.6 6.9 7.5

1342 74.8 77.7 85.1

257 14.3 14.9 100

1728 96.4 100

2.

62.2 37.8

23

23

636 35.5 37.8 37.8

1047 58.4 62.2 100

1684 93.9 100

3.

55.2

27.5 24

24 ,

,

87 4.9 5.1 5.1

389- -

944 52.6 55.2 60.3

470 26.2 27.5 87.8

13 0.7 0.8 88.5

182 10.2 10.8 99.2

14 0.8 0.8 100

1710 95.4 100

4.

57.9

25.2 25

25

,

147 8.2 8.6 8.6

996 55.5 57.9 66.5

434 24.2 25.2 91.7

8 0.4 0.5 92.2

128 7.1 7.4 99.7

6 0.3 0.3 100

1719 95.9 100

5.

68.2

12.6 26

26

1174 65.5 68.2 68.2 217 12.1 12.6 80.8

, 58 3.2 3.4 84.1

63 3.5 3.7 87.8

205 11.4 11.9 99.7

5 0.3 0.3 100

1722 96 100

31

2007

4

15

15

26

10 5

45-78 7

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68

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51

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59

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68

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391- -

V11V13

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8.

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V1V2V13

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2

()

392- -

20

20

393- -

4

4

2006

2012

2011

Popple (1995)

2013

373

2006-

2005

394- -

2011

137 253-272

2000

2012

2005

2000

2011

23 1-46

2005

2003

2003

2007

117

186-217

2013

2002

2011

134 94-109

2007

Popple, K. (1995). Analysing community work: its

theory and practice. Buckingham: Open University

Press.

395- -

The Study of Volunteers Management

at Community Care CenterThe Case of Former Tainan County

Cheng Yu Hsieh Chun Chan Wang * Chiang Ni Tseng Yu Tsung Lu

Department of Social Work,

Chia-Na University of Pharmacy and Science, Tainan, Taiwan 71710, R. O. C.

Abstract Tainan County Government established many community care centers to serve elders who live in

the community in order to let them have a familiar environment when they are in aging. The

community care center utilized local volunteers as workers to serve elders. The study deeply

interviewed 15 volunteers and surveyed 1793 volunteers and used focus group interviews in order to

explore the management of volunteers using in community care center.

The results found that most volunteers liked what they are doing. The researchers found that the

management of utilizing volunteers to serve elders in community care center is successful. The

conclusions are in the following: 1.Community care center needs enough and stable volunteers., 2.

Most volunteers have done good jobs., 3.Its necessary to properly manage the using of volunteers.,

4.Collaborative relationship enables the proceeding of community care centers.

Key words: community care center, voluntary service, volunteer, elders *Correspondence: Development of Social Work, Chia-Na University of Pharmacy and Science, Tainan, Taiwan 71710, R. O. C. Tel:+886-6-2664911 E-mail: ccwang@mail.chna.edu.tw

CHIA-NAN ANNUAL BULLETINV O L . 3 9 , P P . 3 8 0 - 3 9 6 , 2 0 1 3

3901-39-S-0601-0702-39-S-1708-1803-38-S-1719-2604-39-S-0427-3305-39-S-1434-4206-39-S-2243-5507-39-S-0856-6208-39-S-0263-7209-39-S-1273-7910-39-S-1980-8911-39-S-0390-9612-39-S-2097-10613-39-S-10107-11414-39-S-05115-12115-39-S-07122-13116-39-S-18132-14217-39-S-16143-14918-39-S-11150-15901-39-H-18160-16902-39-H-26170-18403-38-H-37-185-20104-39-H-12202-21305-39-H-22214-22506-39-H-30226-23939-H-30-139-H-30-207-39-H-04240-24808-39-H-16249-25909-39-H-10260-26910-39-H-17270-28311-39-H-29284-29312-39-H-25294-30813-39-H-06309-31914-39-H-02320-33315-39-H-15334-34516-39-H-20346-35317-39-H-23354-36818-39-H-11369-37919-39-H-27380-39620-39-H-14397-40621-39-H-03407-41922-39-H-21420-43323-38-H-40434-44324-38-H-34444-45425-39-H-05455-46926-39-H-01470-479 1