CASE STUDY:

North Queensland Cowboys team up with Allara Learning to build careers & futures

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“Allara Learning is criti cal to the success of the Cowboys Dream, Believe, Achieve Hospitality program. The training they deliver is outstanding and provides the parti cipants with a solid platf orm to launch a successful career. Industry feedback on our successful parti cipants refl ects that the quality of the training provided meets and supports their industry need.”

Fiona PellingGeneral Manager - Community, North Queensland Cowboys

CLIENTNorth Queensland Toyota Cowboys

Background: Since the club’s incepti on in 1995, the North Queensland Toyota Cowboys have navigated the highs and lows of professional sport to emerge as a strong contender within the Nati onal Rugby League competi ti on and a cornerstone of the North Queensland economy. Local community programs and initi ati ves are a key part of the club’s identi ty.

“Quality training provides the best platf orm for individuals to launch their career in their industry of choice. Whether returning to the work force, changing career pathways or just formalising industry skills with accreditati on, the combinati on of quality training and mentor support that then links to paid employment is a model that works”

Greg TonnerCEO, North Queensland Toyota Cowboys

Challenge: As a part of the ‘Dream Believe, Achieve’ inti ati ve the North Queensland Cowboys wanted to develop a hospitality training program in response to the lower than average rates of Indigenous Australians being employed in the hospitality industry.

Key challenges:

• Long-term and systemic unemployed parti cipants.

• Parti cipants had litt le previous educati onal experience.

• Parti cipants had litt le or no previous employment experience.

• High rate of unemployment within the local area.

• Lower than average rates of Indigenous Australians being employed in the hospitality industry.

• Program to be delivered across all levels of age demographic.

• Parti cipants carried preconceived ideas on cultural diff erences and barriers.

Student Rikki-Lee Parter with Cowboys ex-player Matt Bowen

CASE STUDY:

North Queensland Cowboys team up with Allara Learning to build careers & futures

ALLARALEARNING.COM.AU | INFO@ALLARALEARNING.COM.AU © 2016 ALLARA LEARNING

“I now have a bett er understanding of the hospitality industry. I feel I am more organised and have learnt to be more positi ve and set goals”

Rikki-Lee ParterStudent

ABOUT ALLARA LEARNING

Allara Learning is a leading nati onal vocati onal training company.

Allara Learning provides nati onally recognised qualifi cati ons to businesses and individuals across Australia.

Tailored training soluti ons are delivered onsite, in classrooms and online.

Allara Learning works with many of Australia’s most respected companies and organisati ons, including: Freedom Furniture, Meals on Wheels Queensland, Merivale, Solotel, CLG, Spotless, Compass Group, TNT, Sumo Salad and TFE Hotels.

Founded in 2009, the company is headquartered in Sydney with offi ces in Melbourne, Brisbane, Townsville and Perth.

Allara Learning operates two Registered Training Organisati ons: Tacti cal Training Group Pty Ltd Nati onal Provider No. 91054 WG Learning Pty Ltd Nati onal Provider No. 91178

Soluti on: With support from the Queensland Government’s Department of Educati on and Training, Allara delivered a nati onally recognised Certi fi cate III qualifi cati on in Hospitality to local indigenous students from Townsville and the surrounding areas.

The program also provided parti cipants with work experience and employment opportuniti es in the hospitality industry aft er their training.

The 6-week intensive training component of the program was delivered at 1300 SMILES stadium. The venue provided real working environments within the stadium’s restaurants, bars and food preparati on areas.

Professional trainers from Allara Learning delivered a mix of classroom-based and hands-on instructi on to the students, while individualised support was provided by a dedicated indigenous Cowboys mentor.

Past and present players from the Cowboys’ also visited the classes to encourage and inspire the trainees.

As well as developing practi cal skills the course also helped students build their confi dence and self-esteem.

Outcomes:

• High level of completi on. Over 80% of parti cipants who commenced the program completed.

• High level of employment. Over 60% of parti cipants moved into paid employment in various hospitality roles within the fi rst month of graduati ng.

• Cowboys extremely impressed by Allara Learning’s ability to deliver on expectati ons.

• Following the successful completi on of Allara Learning’s course the Cowboys committ ed to four programs a year ongoing.

• Widespread media att enti on from NRL, indigenous community, government and industry publicati ons.

• The program was awarded ‘Community Training Initi ati ve of the Year’ at the Regional Queensland Training Awards 2017.

Further informati on:For more informati on, call 1300 772 724 or visit allaralearning.com.au