Cafe Coffee Day Analysis

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    HOWAFIRMCANIDENTIFYDETERMINANTSOFDEMANDANDBUILD

    CONSUMERSEGMENTAROUNDIT: CASEOFCAFECOFFEEDAY

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    INTRODUCTION

    Founded in 1996

    Amalgamated Beans Coffee Trading Co Ltd.

    Pioneer of the coffee culture and the first to

    introduce coffee bar concept First caf in Bangalore

    Menu ranges from signature hot and cold coffee to

    several exotic international coffees, tea and exciting

    merchandise like cookies etc.

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    INTROCONTD.

    Present in every part of the world which includes

    vienna, Austria and many other countries.

    Many big investment companies hold stakes in

    Amalgamated Bean Coffee Trading Co. Ltd

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    CHALLENGESFACEDINTHEBEGINNING

    Positioning coffee in a different way.

    Less incentives for workers.

    Innovation and creation requires

    Right real estate at right price

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    SCENARIOOFCOFFEEMARKETININDIA

    0%

    1%

    2%

    3%

    4%

    5%

    6%

    7%

    India RoW

    Coffee Consumption growthCoffee Retail Penetration

    In India

    170

    0 1000 2000 3000

    Total Cities

    Coffeeretail

    Penetration

    The organized coffee market in India is about Rs 600 crores. This isapproximately 20% of the total domestic coffee consumption (Rs 3,000crores)

    According to Technopak Advisors, the caf market in India is estimated at$150 million (Rs 678 crore) and growing at 40 per cent over the last fiveyears.

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    MarketShare,

    0%

    CCD,54%Barista,

    26%

    CostaCoffee,

    14%

    Others,6%

    Market Share

    37% customers are between 20-24, 27 % between 25-29, 52% students,500-800 daily footfall as per the store size

    The group comprises of mainly college going students and youngworking professionals

    Demographic segregation

    27%

    66%

    7%

    Professionals

    Students

    Others

    CCDSKEYTARGETAUDIENCE

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    Barista/Costa/Star Bucks, 20%

    Caf Coffee Day,55%

    Others, 25%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Social Class

    Social Market Share

    CCDs major customer is the middle and upper middle class which forms

    55% of the Indian population CCD offers its products at almost 30% cheaper rates than its major

    competitors Barista and Costa Coffee

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    ECONOMIESOFSCALE

    Caf Coffee Day is the vertical integration of its

    parent company Amalgamated Bean Coffee

    Trading Company

    The major raw material Coffee Beans is

    manufactured by the parent company hence cutting

    costs significantly. This helps in pricing the product

    at lower costs as compared to its competitors and

    not sacrificing on their margins

    They also manufacture their vending machines and

    coffee makers.

    They focus on 3As: Accessibi l i ty , A ffordabi l i ty

    and Acceptabi l i ty

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    PRODUCT PORTFOLIO

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    FUTUREPLAN

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    Hope to grow CCD retail business at about 20% in

    2014-15

    Hope to do a revenue of Rs.1,200 crore from retail

    sales

    Revenue of another Rs.350 crore from the

    wholesale and export business this year

    Indian coffee cafe market will grow from Rs.1,683

    crore in 2012 to Rs.2,276 core in 2017.

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    While India's per capita coffee consumption is

    abysmally low at 82 grams.

    Tamil Nadu accounts for more than 40 per cent.

    The domestic consumption is growing at about 5%a year...driven largely by consumption through

    branded coffee chains.

    According to industry experts, the coffee chain

    market in India is worth around Rs.1,000 crore and

    is growing at a healthy 30 per cent per annum.

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    INTERPRETATIONS

    Pricing strategy: Rs.50 to Rs.200 per cup- To

    maintain marginal utility.

    Demand for coffee consumption through branded

    coffee chains rising- higher supply needed.

    Supplementary items like snacks are also having

    higher demand.

    Complementary items like Tea is not popular in

    organized store chains.

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    INTERPRETATIONS CONTD.

    Growth story demonstrates the theory of

    determinants of demand:

    price

    income

    related goods prices

    tastes

    expectations

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    THANK YOU!