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8/12/2019 Businessplan for Startup Business
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Business Plan for a Startup Business
Thebusinessplanconsistsofanarrativeandseveralfinancialworksheets.Thenarrativetemplateisthebodyofthebusinessplan.Itcontainsmorethan150questionsdivided
intoseveralsections.Workthroughthesectionsinanyorderthatyoulike,exceptfor
theExecutiveSummary,whichshouldbedonelast.Skipanyquestionsthatdonotapplytoyourtypeofbusiness.Whenyouarefinishedwritingyourfirstdraft,youllhavea
collectionofsmallessaysonthevarioustopicsofthebusinessplan.Thenyoullwantto
editthemintoasmoothflowingnarrative.
Therealvalueofcreatingabusinessplanisnotinhavingthefinishedproductinhand;
rather,thevalueliesintheprocessofresearchingandthinkingaboutyourbusinessina
systematicway.Theactofplanninghelpsyoutothinkthingsthroughthoroughly,
studyandresearchifyouarenotsureofthefacts,andlookatyourideascritically.It
takestimenow,butavoidscostly,perhapsdisastrous,mistakeslater.
Thisbusinessplanisagenericmodelsuitableforalltypesofbusinesses.However,you
shouldmodifyittosuityourparticularcircumstances.Beforeyoubegin,reviewthe
sectiontitledRefiningthePlan,foundattheend.Itsuggestsemphasizingcertainareasdependinguponyourtypeofbusiness(manufacturing,retail,service,etc.).Italsohas
tipsforfinetuningyourplantomakeaneffectivepresentationtoinvestorsorbankers.
Ifthis
is
why
youre
creating
your
plan,
pay
particular
attention
to
your
writing
style.
Youwillbejudgedbythequalityandappearanceofyourworkaswellasbyyour
ideas.
Ittypicallytakesseveralweekstocompleteagoodplan.Mostofthattimeisspentin
researchandrethinkingyourideasandassumptions.Butthen,thatsthevalueofthe
process.Somaketimetodothejobproperly.Thosewhodoneverregrettheeffort.And
finally,besuretokeepdetailednotesonyoursourcesofinformationandonthe
assumptionsunderlyingyourfinancialdata.
Ifyou
need
assistance
with
your
business
plan,
contact
the
SCORE
office
in
your
area
to
setupabusinesscounselingappointmentwithaSCOREvolunteerorsendyourplan
forreviewtoaSCOREcounseloratwww.score.org.Call18006340245togetthe
contactinformationfortheSCOREofficeclosesttoyou.
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Business Plan
OWNERS
YourBusinessName
AddressLine1
AddressLine2
City,ST ZIPCode
Telephone
Fax
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I. TableofContentsI. TableofContents ................................................................................................... 3II. ExecutiveSummary............................................................................................... 4III. GeneralCompanyDescription ............................................................................ 5IV. ProductsandServices............................................................................................ 6V. MarketingPlan ....................................................................................................... 7VI.
Operational
Plan .................................................................................................. 16
VII. ManagementandOrganization......................................................................... 21VIII. PersonalFinancialStatement ............................................................................. 22IX. StartupExpensesandCapitalization ................................................................ 23X. FinancialPlan ....................................................................................................... 24XI. Appendices ........................................................................................................... 27XII. RefiningthePlan.................................................................................................. 28
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II. ExecutiveSummaryWrite
this
section
last.
Wesuggestthatyoumakeittwopagesorfewer.
Includeeverythingthatyouwouldcoverinafiveminuteinterview.
Explainthefundamentalsoftheproposedbusiness: Whatwillyourproductbe?Who
willyourcustomersbe?Whoaretheowners?Whatdoyouthinkthefutureholdsfor
yourbusinessandyourindustry?
Makeitenthusiastic,professional,complete,andconcise.
Ifapplyingforaloan,stateclearlyhowmuchyouwant,preciselyhowyouaregoingto
useit,andhowthemoneywillmakeyourbusinessmoreprofitable,therebyensuring
repayment.
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III. GeneralCompanyDescriptionWhat
business
will
you
be
in?
What
will
you
do?
MissionStatement:Manycompanieshaveabriefmissionstatement,usuallyin30
wordsorfewer,explainingtheirreasonforbeingandtheirguidingprinciples.Ifyou
wanttodraftamissionstatement,thisisagoodplacetoputitintheplan,followedby:
CompanyGoalsandObjectives:Goalsaredestinationswhereyouwantyourbusiness
tobe.Objectivesareprogressmarkersalongthewaytogoalachievement.Forexample,
agoalmightbetohaveahealthy,successfulcompanythatisaleaderincustomer
serviceandthathasaloyalcustomerfollowing.Objectivesmightbeannualsalestargets
andsome
specific
measures
of
customer
satisfaction.
BusinessPhilosophy:Whatisimportanttoyouinbusiness?
Towhomwillyoumarketyourproducts?(Stateitbrieflyhereyouwilldoamore
thoroughexplanationintheMarketingPlansection).Describeyourindustry. Isitagrowthindustry?Whatchangesdoyouforeseeinthe
industry,shorttermandlongterm?Howwillyourcompanybepoisedtotake
advantageofthem?
Describeyourmostimportantcompanystrengthsandcorecompetencies.Whatfactors
willmakethecompanysucceed?Whatdoyouthinkyourmajorcompetitivestrengths
willbe?Whatbackgroundexperience,skills,andstrengthsdoyoupersonallybringto
thisnewventure?
Legalformofownership:Soleproprietor,Partnership,Corporation,Limitedliability
corporation(LLC)? Whyhaveyouselectedthisform?
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IV. ProductsandServicesDescribe
in
depth
your
products
or
services
(technical
specifications,
drawings,
photos,
salesbrochures,andotherbulkyitemsbelonginAppendices).
Whatfactorswillgiveyoucompetitiveadvantagesordisadvantages?Examplesinclude
levelofqualityoruniqueorproprietaryfeatures.
Whatarethepricing,fee,orleasingstructuresofyourproductsorservices?
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V. MarketingPlanMarket research - Why?Nomatterhowgoodyourproductandyourservice,theventurecannotsucceed
withouteffectivemarketing.Andthisbeginswithcareful,systematicresearch.Itisvery
dangeroustoassumethatyoualreadyknowaboutyourintendedmarket.Youneedto
domarketresearchtomakesureyoureontrack.Usethebusinessplanningprocessas
youropportunitytouncoverdataandtoquestionyourmarketingefforts.Yourtime
willbewellspent.
Market research - How?
There
are
two
kinds
of
market
research:
primary
and
secondary.
Secondaryresearchmeansusingpublishedinformationsuchasindustryprofiles,trade
journals,newspapers,magazines,censusdata,anddemographicprofiles.Thistypeof
informationisavailableinpubliclibraries,industryassociations,chambersof
commerce,fromvendorswhoselltoyourindustry,andfromgovernmentagencies.
Startwithyourlocallibrary.Mostlibrariansarepleasedtoguideyouthroughtheir
businessdatacollection.Youwillbeamazedatwhatisthere.Therearemoreonline
sourcesthanyoucouldpossiblyuse.Yourchamberofcommercehasgoodinformation
on
the
local
area.
Trade
associations
and
trade
publications
often
have
excellent
industryspecificdata.
Primaryresearchmeansgatheringyourowndata.Forexample,youcoulddoyourown
trafficcountataproposedlocation,usetheyellowpagestoidentifycompetitors,and
dosurveysorfocusgroupinterviewstolearnaboutconsumerpreferences.
Professionalmarketresearchcanbeverycostly,buttherearemanybooksthatshow
smallbusinessownershowtodoeffectiveresearchthemselves.
Inyourmarketingplan,beasspecificaspossible;givestatistics,numbers,andsources.
Themarketing
plan
will
be
the
basis,
later
on,
of
the
all
important
sales
projection.
Economics
Factsaboutyourindustry:
Whatisthetotalsizeofyourmarket?
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Whatpercentshareofthemarketwillyouhave?(Thisisimportantonlyifyouthinkyouwillbeamajorfactorinthemarket.)
Currentdemandintargetmarket. Trendsintargetmarketgrowthtrends,trendsinconsumerpreferences,and
trendsinproductdevelopment.
Growthpotentialandopportunityforabusinessofyoursize. Whatbarrierstoentrydoyoufaceinenteringthismarketwithyournew
company?Sometypicalbarriersare:
o Highcapitalcostso Highproductioncostso Highmarketingcostso Consumeracceptanceandbrandrecognitiono Trainingandskillso Uniquetechnologyandpatentso Unionso Shippingcostso Tariffbarriersandquotas
Andofcourse,howwillyouovercomethebarriers? Howcouldthefollowingaffectyourcompany?
o Changeintechnologyo Changeingovernmentregulationso Changeintheeconomyo Changeinyourindustry
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Product
IntheProductsandServicessection,youdescribedyourproductsandservicesasyouseethem.Nowdescribethemfromyourcustomerspointofview.
FeaturesandBenefitsListallofyourmajorproductsorservices.
Foreachproductorservice:
Describethemostimportantfeatures.Whatisspecialaboutit? Describethebenefits.Thatis,whatwilltheproductdoforthecustomer?
Notethedifferencebetweenfeaturesandbenefits,andthinkaboutthem.Forexample,
ahousethatgivesshelterandlastsalongtimeismadewithcertainmaterialsandtoa
certaindesign;thoseareitsfeatures.Itsbenefitsincludeprideofownership,financial
security,providingforthefamily,andinclusioninaneighborhood.Youbuildfeatures
intoyourproductsothatyoucansellthebenefits.
Whataftersaleserviceswillyougive?Someexamplesaredelivery,warranty,service
contracts,support,followup,andrefundpolicy.
CustomersIdentifyyourtargetedcustomers,theircharacteristics,andtheirgeographiclocations,
otherwiseknownastheirdemographics.
Thedescriptionwillbecompletelydifferentdependingonwhetheryouplantosellto
otherbusinessesordirectlytoconsumers.Ifyousellaconsumerproduct,butsellit
throughachannelofdistributors,wholesalers,andretailers,youmustcarefullyanalyze
boththeendconsumerandthemiddlemanbusinessestowhichyousell.
Youmayhavemorethanonecustomergroup.Identifythemostimportantgroups.
Then,foreachcustomergroup,constructwhatiscalledademographicprofile:
Age Gender Location
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Incomelevel Socialclassandoccupation Education Other(specifictoyourindustry) Other(specifictoyourindustry)
Forbusinesscustomers,thedemographicfactorsmightbe:
Industry(orportionofanindustry) Location Sizeoffirm Quality,technology,andpricepreferences Other(specifictoyourindustry) Other(specifictoyourindustry)
CompetitionWhatproductsandcompanieswillcompetewithyou?
Listyourmajorcompetitors:
(Namesandaddresses)
Willtheycompetewithyouacrosstheboard,orjustforcertainproducts,certain
customers,orincertainlocations?
Will
you
have
important
indirect
competitors?
(For
example,
video
rental
stores
competewiththeaters,althoughtheyaredifferenttypesofbusinesses.)
Howwillyourproductsorservicescomparewiththecompetition?
UsetheCompetitiveAnalysistablebelowtocompareyourcompanywithyourtwo
mostimportantcompetitors.Inthefirstcolumnarekeycompetitivefactors.Sincethese
varyfromoneindustrytoanother,youmaywanttocustomizethelistoffactors.
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InthecolumnlabeledMe,statehowyouhonestlythinkyouwillstackupincustomers
minds.Thencheckwhetheryouthinkthisfactorwillbeastrengthoraweaknessfor
you.Sometimes
it
is
hard
to
analyze
our
own
weaknesses.
Try
to
be
very
honest
here.
Betteryet,getsomedisinterestedstrangerstoassessyou.Thiscanbearealeyeopener.
Andrememberthatyoucannotbeallthingstoallpeople.Infact,tryingtobecauses
manybusinessfailuresbecauseeffortsbecomescatteredanddiluted.Youwantan
honestassessmentofyourfirmsstrongandweakpoints.
Nowanalyzeeachmajorcompetitor.Inafewwords,statehowyouthinktheycompare.
Inthefinalcolumn,estimatetheimportanceofeachcompetitivefactortothecustomer.
1=critical;5=notveryimportant.
Table1:CompetitiveAnalysis
Factor Me Strength Weakness CompetitorA CompetitorB ImportancetoCustomer
Products
Price
Quality
Selection
Service
Reliability
Stability
Expertise
CompanyReputation
Location
Appearance
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Factor Me Strength Weakness CompetitorA CompetitorB ImportancetoCustomer
SalesMethod
CreditPolicies
Advertising
Image
Now,writeashortparagraphstatingyourcompetitiveadvantagesanddisadvantages.
Niche
Nowthatyouhavesystematicallyanalyzedyourindustry,yourproduct,your
customers,andthecompetition,youshouldhaveaclearpictureofwhereyour
companyfitsintotheworld.
Inoneshortparagraph,defineyourniche,youruniquecornerofthemarket.
Strategy
Nowoutlineamarketingstrategythatisconsistentwithyourniche.
PromotionHowwillyougetthewordouttocustomers?
Advertising:Whatmedia,why,andhowoften?Whythismixandnotsomeother?
Haveyouidentifiedlowcostmethodstogetthemostoutofyourpromotionalbudget?
Willyouusemethodsotherthanpaidadvertising,suchastradeshows,catalogs,dealerincentives,wordofmouth(howwillyoustimulateit?),andnetworkoffriendsor
professionals?
Whatimagedoyouwanttoproject?Howdoyouwantcustomerstoseeyou?
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Inadditiontoadvertising,whatplansdoyouhaveforgraphicimagesupport?This
includesthingslikelogodesign,cardsandletterhead,brochures,signage,andinterior
design(if
customers
come
to
your
place
of
business).
Shouldyouhaveasystemtoidentifyrepeatcustomersandthensystematicallycontact
them?
PromotionalBudgetHowmuchwillyouspendontheitemslistedabove?
Beforestartup?(Thesenumberswillgointoyourstartupbudget.)
Ongoing?(Thesenumberswillgointoyouroperatingplanbudget.)
PricingExplainyourmethodormethodsofsettingprices.Formostsmallbusinesses,having
thelowestpriceisnotagoodpolicy.Itrobsyouofneededprofitmargin;customers
maynotcareasmuchaboutpriceasyouthink;andlargecompetitorscanunderprice
youanyway.Usuallyyouwilldobettertohaveaveragepricesandcompeteonquality
andservice.
Doesyour
pricing
strategy
fit
with
what
was
revealed
in
your
competitive
analysis?
Compareyourpriceswiththoseofthecompetition.Aretheyhigher,lower,thesame?
Why?
Howimportantispriceasacompetitivefactor?Doyourintendedcustomersreally
maketheirpurchasedecisionsmostlyonprice?
Whatwillbeyourcustomerserviceandcreditpolicies?
ProposedLocationProbablyyoudonothaveapreciselocationpickedoutyet.Thisisthetimetothink
aboutwhatyouwantandneedinalocation.Manystartupsrunsuccessfullyfromhome
forawhile.
Youwilldescribeyourphysicalneedslater,intheOperationalPlansection.Here,analyzeyourlocationcriteriaastheywillaffectyourcustomers.
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Isyourlocationimportanttoyourcustomers?Ifyes,how?
Ifcustomerscometoyourplaceofbusiness:
Isitconvenient?Parking?Interiorspaces?Notoutoftheway?
Isitconsistentwithyourimage?
Isitwhatcustomerswantandexpect?
Whereisthecompetitionlocated?Isitbetterforyoutobenearthem(likecardealersor
fastfoodrestaurants)ordistant(likeconveniencefoodstores)?
DistributionChannelsHowdoyousellyourproductsorservices?
Retail
Direct(mailorder,Web,catalog)
Wholesale
Yourownsalesforce
Agents
Independentrepresentatives
Bidoncontracts
Sales Forecast
Nowthatyouhavedescribedyourproducts,services,customers,markets,and
marketingplansindetail,itstimetoattachsomenumberstoyourplan.Useasales
forecastspreadsheet
to
prepare
amonth
by
month
projection.
The
forecast
should
be
basedonyourhistoricalsales,themarketingstrategiesthatyouhavejustdescribed,
yourmarketresearch,andindustrydata,ifavailable.
Youmaywanttodotwoforecasts:1)a bestguess ,whichiswhatyoureallyexpect,
and2)a worstcase lowestimatethatyouareconfidentyoucanreachnomatterwhat
happens.
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Remembertokeepnotesonyourresearchandyourassumptionsasyoubuildthissales
forecastandallsubsequentspreadsheetsintheplan.Thisiscriticalifyouaregoingto
presentit
to
funding
sources.
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VI. OperationalPlanExplain
the
daily
operation
of
the
business,
its
location,
equipment,
people,
processes,
andsurroundingenvironment.
Production
Howandwhereareyourproductsorservicesproduced?
Explainyourmethodsof:
Productiontechniquesandcosts Qualitycontrol Customerservice Inventorycontrol Productdevelopment
Location
Whatqualitiesdoyouneedinalocation?Describethetypeoflocationyoullhave.
Physicalrequirements:
Amountofspace Typeofbuilding Zoning Powerandotherutilities
Access:
Isitimportantthatyourlocationbeconvenienttotransportationortosuppliers?
Doyouneedeasywalkinaccess?
Whatareyourrequirementsforparkingandproximitytofreeway,airports,railroads,
andshippingcenters?
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Includeadrawingorlayoutofyourproposedfacilityifitisimportant,asitmightbefor
amanufacturer.
Construction?Mostnewcompaniesshouldnotsinkcapitalintoconstruction,butifyou
areplanningtobuild,costsandspecificationswillbeabigpartofyourplan.
Cost:Estimateyouroccupationexpenses,includingrent,butalsoincluding
maintenance,utilities,insurance,andinitialremodelingcoststomakethespacesuit
yourneeds.Thesenumberswillbecomepartofyourfinancialplan.
Whatwillbeyourbusinesshours?
Legal Environment
Describethefollowing:
Licensingandbondingrequirements Permits Health,workplace,orenvironmentalregulations Specialregulationscoveringyourindustryorprofession Zoningorbuildingcoderequirements Insurancecoverage Trademarks,copyrights,orpatents(pending,existing,orpurchased)
Personnel
Numberofemployees Typeoflabor(skilled,unskilled,andprofessional) Whereandhowwillyoufindtherightemployees? Qualityofexistingstaff Paystructure Trainingmethodsandrequirements
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Whodoeswhichtasks? Doyouhaveschedulesandwrittenproceduresprepared? Haveyoudraftedjobdescriptionsforemployees?Ifnot,taketimetowritesome.
Theyreallyhelpinternalcommunicationswithemployees.
Forcertainfunctions,willyouusecontractworkersinadditiontoemployees?Inventory
Whatkindofinventorywillyoukeep:rawmaterials,supplies,finishedgoods? Averagevalueinstock(i.e.,whatisyourinventoryinvestment)? Rateofturnoverandhowthiscomparestotheindustryaverages? Seasonalbuildups? Leadtimeforordering?
Suppliers
Identifykeysuppliers:
Namesandaddresses Typeandamountofinventoryfurnished Creditanddeliverypolicies Historyandreliability
Shouldyouhavemorethanonesupplierforcriticalitems(asabackup)?
Doyouexpectshortagesorshorttermdeliveryproblems?
Aresupplycostssteadyorfluctuating?Iffluctuating,howwouldyoudealwith
changingcosts?
Credit Policies
Doyouplantoselloncredit?
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Doyoureallyneedtoselloncredit?Isitcustomaryinyourindustryandexpectedbyyourclientele?
Ifyes,whatpolicieswillyouhaveaboutwhogetscreditandhowmuch? Howwillyoucheckthecreditworthinessofnewapplicants? Whattermswillyouofferyourcustomers;thatis,howmuchcreditandwhenis
paymentdue?
Willyouofferpromptpaymentdiscounts?(Hint:Dothisonlyifitisusualandcustomaryinyourindustry.)
Doyouknowwhatitwillcostyoutoextendcredit?Haveyoubuiltthecostsintoyourprices?
ManagingYourAccountsReceivableIfyoudoextendcredit,youshoulddoanagingatleastmonthlytotrackhowmuchof
yourmoneyistiedupincreditgiventocustomersandtoalertyoutoslowpayment
problems.Areceivablesaginglookslikethefollowingtable:
Total Current 30Days 60Days 90Days Over90DaysAccountsReceivableAging
Youwillneedapolicyfordealingwithslowpayingcustomers:
Whendoyoumakeaphonecall? Whendoyousendaletter? Whendoyougetyourattorneytothreaten?
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ManagingYourAccountsPayableYoushouldalsoageyouraccountspayable,whatyouowetoyoursuppliers.Thishelps
youplanwhomtopayandwhen.Payingtooearlydepletesyourcash,butpayinglate
cancostyouvaluablediscountsandcandamageyourcredit.(Hint:Ifyouknowyou
willbelatemakingapayment,callthecreditorbeforetheduedate.)
Doyourproposedvendorsofferpromptpaymentdiscounts?
Apayablesaginglookslikethefollowingtable.
Total Current 30Days 60Days 90Days Over90DaysAccountsPayableAging
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VII. ManagementandOrganizationWhowillmanagethebusinessonadaytodaybasis?Whatexperiencedoesthatperson
bringtothebusiness?Whatspecialordistinctivecompetencies?Isthereaplanfor
continuationofthebusinessifthispersonislostorincapacitated?
Ifyoullhavemorethan10employees,createanorganizationalchartshowingthe
managementhierarchyandwhoisresponsibleforkeyfunctions.
Includepositiondescriptionsforkeyemployees.Ifyouareseekingloansorinvestors,
includeresumesofownersandkeyemployees.
Professional and Advisory SupportListthefollowing:
Boardofdirectors Managementadvisoryboard Attorney Accountant Insuranceagent Banker Consultantorconsultants Mentorsandkeyadvisors
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VIII.PersonalFinancialStatementInclude
personal
financial
statements
for
each
owner
and
major
stockholder,
showing
assetsandliabilitiesheldoutsidethebusinessandpersonalnetworth.Ownerswill
oftenhavetodrawonpersonalassetstofinancethebusiness,andthesestatementswill
showwhatisavailable.Bankersandinvestorsusuallywantthisinformationaswell.
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IX. StartupExpensesandCapitalizationYou
will
have
many
startup
expenses
before
you
even
begin
operating
your
business.
Itsimportanttoestimatetheseexpensesaccuratelyandthentoplanwhereyouwillget
sufficientcapital.Thisisaresearchproject,andthemorethoroughyourresearch
efforts,thelesschancethatyouwillleaveoutimportantexpensesorunderestimate
them.
Evenwiththebestofresearch,however,openinganewbusinesshasawayofcosting
morethanyouanticipate.Therearetwowaystomakeallowancesforsurprise
expenses.Thefirstistoaddalittlepaddingtoeachiteminthebudget.Theproblem
withthatapproach,however,isthatitdestroystheaccuracyofyourcarefullywrought
plan.Thesecondapproachistoaddaseparatelineitem,calledcontingencies,toaccountfortheunforeseeable.Thisistheapproachwerecommend.
Talktootherswhohavestartedsimilarbusinessestogetagoodideaofhowmuchto
allowforcontingencies.Ifyoucannotgetgoodinformation,werecommendaruleof
thumbthatcontingenciesshouldequalatleast20percentofthetotalofallotherstart
upexpenses.
Explainyourresearchandhowyouarrivedatyourforecastsofexpenses.Givesources,
amounts,andtermsofproposedloans.Alsoexplainindetailhowmuchwillbe
contributedbyeachinvestorandwhatpercentownershipeachwillhave.
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X. FinancialPlanThe
financial
plan
consists
of
a12
month
profit
and
loss
projection,
afour
year
profit
andlossprojection(optional),acashflowprojection,aprojectedbalancesheet,anda
breakevencalculation.Togethertheyconstituteareasonableestimateofyour
companysfinancialfuture.Moreimportant,theprocessofthinkingthroughthefinancialplanwillimproveyourinsightintotheinnerfinancialworkingsofyour
company.
12-Month Profit and Loss Projection
Manybusinessownersthinkofthe12monthprofitandlossprojectionasthe
centerpieceoftheirplan.Thisiswhereyouputitalltogetherinnumbersandgetan
ideaofwhatitwilltaketomakeaprofitandbesuccessful.
Yoursalesprojectionswillcomefromasalesforecastinwhichyouforecastsales,costof
goodssold,expenses,andprofitmonthbymonthforoneyear.
Profitprojectionsshouldbeaccompaniedbyanarrativeexplainingthemajor
assumptionsusedtoestimatecompanyincomeandexpenses.
ResearchNotes:Keepcarefulnotesonyourresearchandassumptions,sothatyoucan
explainthemlaterifnecessary,andalsosothatyoucangobacktoyoursourceswhen
itstimetoreviseyourplan.
Four-Year Profit Projection (Optional)
The12monthprojectionistheheartofyourfinancialplan.TheFourYearProfit
projectionisforthosewhowanttocarrytheirforecastsbeyondthefirstyear.
Ofcourse,keepnotesofyourkeyassumptions,especiallyaboutthingsthatyouexpect
willchangedramaticallyafterthefirstyear.
Projected Cash Flow
Iftheprofitprojectionistheheartofyourbusinessplan,cashflowistheblood.
Businessesfailbecausetheycannotpaytheirbills.Everypartofyourbusinessplanis
important,butnoneofitmeansathingifyourunoutofcash.
Thepointofthisworksheetistoplanhowmuchyouneedbeforestartup,for
preliminaryexpenses,operatingexpenses,andreserves.Youshouldkeepupdatingit
andusingitafterward.Itwillenableyoutoforeseeshortagesintimetodosomething
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aboutthemperhapscutexpenses,orperhapsnegotiatealoan.Butforemost,you
shouldntbetakenbysurprise.
Thereisnogreattricktopreparingit: Thecashflowprojectionisjustaforwardlookat
yourcheckingaccount.
Foreachitem,determinewhenyouactuallyexpecttoreceivecash(forsales)orwhen
youwillactuallyhavetowriteacheck(forexpenseitems).
Youshouldtrackessentialoperatingdata,whichisnotnecessarilypartofcashflowbut
allowsyoutotrackitemsthathaveaheavyimpactoncashflow,suchassalesand
inventorypurchases.
Youshouldalsotrackcashoutlayspriortoopeninginaprestartupcolumn.You
shouldhavealreadyresearchedthoseforyourstartupexpensesplan.
Yourcashflowwillshowyouwhetheryourworkingcapitalisadequate.Clearly,if
yourprojectedcashbalanceevergoesnegative,youwillneedmorestartupcapital.
Thisplanwillalsopredictjustwhenandhowmuchyouwillneedtoborrow.
Explainyourmajorassumptions,especiallythosethatmakethecashflowdifferfrom
theProfitandLossProjection.Forexample,ifyoumakeasaleinmonthone,whendoyouactuallycollectthecash?Whenyoubuyinventoryormaterials,doyoupayin
advance,upondelivery,ormuchlater?Howwillthisaffectcashflow?
Aresomeexpensespayableinadvance?When?
Arethereirregularexpenses,suchasquarterlytaxpayments,maintenanceandrepairs,
orseasonalinventorybuildup,thatshouldbebudgeted?
Loanpayments,equipmentpurchases,andownersdrawsusuallydonotshowon
profitandlossstatementsbutdefinitelydotakecashout.Besuretoincludethem.
Andof
course,
depreciation
does
not
appear
in
the
cash
flow
at
all
because
you
never
writeacheckforit.
Opening Day Balance Sheet
Abalancesheetisoneofthefundamentalfinancialreportsthatanybusinessneedsfor
reportingandfinancialmanagement. Abalancesheetshowswhatitemsofvalueare
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heldbythecompany(assets),andwhatitsdebtsare(liabilities).Whenliabilitiesare
subtractedfromassets,theremainderisownersequity.
Useastartupexpensesandcapitalizationspreadsheetasaguidetopreparingabalance
sheetasofopeningday.Thendetailhowyoucalculatedtheaccountbalancesonyour
openingdaybalancesheet.
Optional: Somepeoplewanttoaddaprojectedbalancesheetshowingtheestimated
financialpositionofthecompanyattheendofthefirstyear.Thisisespeciallyuseful
whensellingyourproposaltoinvestors.
Break-Even Analysis
Abreak
even
analysis
predicts
the
sales
volume,
at
agiven
price,
required
to
recover
totalcosts.Inotherwords,itsthesaleslevelthatisthedividinglinebetweenoperating
atalossandoperatingataprofit.
Expressedasaformula,breakevenis:
FixedCostsBreakEvenSales =
1 VariableCosts
(Wherefixedcostsareexpressedindollars,butvariablecostsareexpressedasapercent
oftotalsales.)
Includeallassumptionsuponwhichyourbreakevencalculationisbased.
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XI. AppendicesInclude
details
and
studies
used
in
your
business
plan;
for
example:
Brochuresandadvertisingmaterials Industrystudies Blueprintsandplans Mapsandphotosoflocation Magazineorotherarticles Detailedlistsofequipmentownedortobepurchased Copiesofleasesandcontracts Lettersofsupportfromfuturecustomers Anyothermaterialsneededtosupporttheassumptionsinthisplan Marketresearchstudies Listofassetsavailableascollateralforaloan
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XII. RefiningthePlanThe
generic
business
plan
presented
above
should
be
modified
to
suit
your
specific
type
ofbusinessandtheaudienceforwhichtheplaniswritten.
For Raising Capital
ForBankers Bankerswantassuranceoforderlyrepayment.Ifyouintendusingthisplanto
presenttolenders,include:
o Amountofloano Howthefundswillbeusedo Whatthiswillaccomplishhowwillitmakethebusinessstronger?o Requestedrepaymentterms(numberofyearstorepay).Youwill
probablynothavemuchnegotiatingroomoninterestratebutmaybeable
tonegotiatealongerrepaymentterm,whichwillhelpcashflow.
o Collateraloffered,andalistofallexistingliensagainstcollateralForInvestors
Investorshaveadifferentperspective.Theyarelookingfordramaticgrowth,andtheyexpecttoshareintherewards:
o Fundsneededshorttermo Fundsneededintwotofiveyearso Howthecompanywillusethefunds,andwhatthiswillaccomplishfor
growth.
o Estimatedreturnoninvestmento Exitstrategyforinvestors(buyback,sale,orIPO)o Percentofownershipthatyouwillgiveuptoinvestors
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o Milestonesorconditionsthatyouwillaccepto Financialreportingtobeprovidedo Involvementofinvestorsontheboardorinmanagement
For Type of Business
Manufacturing Plannedproductionlevels Anticipatedlevelsofdirectproductioncostsandindirect(overhead)costshow
dothesecomparetoindustryaverages(ifavailable)?
Pricesperproductline Grossprofitmargin,overallandforeachproductline Production/capacitylimitsofplannedphysicalplant Production/capacitylimitsofequipment Purchasingandinventorymanagementprocedures Newproductsunderdevelopmentoranticipatedtocomeonlineafterstartup
ServiceBusinesses Servicebusinessessellintangibleproducts.Theyareusuallymoreflexiblethan
othertypesofbusinesses,buttheyalsohavehigherlaborcostsandgenerally
verylittleinfixedassets.
Whatarethekeycompetitivefactorsinthisindustry? Yourprices Methodsusedtosetprices Systemofproductionmanagement Qualitycontrolprocedures.Standardoracceptedindustryqualitystandards.
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Howwillyoumeasurelaborproductivity? Percentofworksubcontractedtootherfirms.Willyoumakeaprofiton
subcontracting?
Credit,payment,andcollectionspoliciesandprocedures Strategyforkeepingclientbase
HighTechnologyCompanies Economicoutlookfortheindustry Willthecompanyhaveinformationsystemsinplacetomanagerapidlychangingprices,costs,andmarkets? Willyoubeonthecuttingedgewithyourproductsandservices? Whatisthestatusofresearchanddevelopment?Andwhatisrequiredto:
o Bringproduct/servicetomarket?o Keepthecompanycompetitive?
Howdoesthecompany:o Protectintellectualproperty?o Avoidtechnologicalobsolescence?o Supplynecessarycapital?o Retainkeypersonnel?
Hightechcompaniessometimeshavetooperateforalongtimewithoutprofitsand
sometimesevenwithoutsales.Ifthisfitsyoursituation,abankerprobablywillnot
wanttolendtoyou.Venturecapitalistsmayinvest,butyourstorymustbeverygood.
Youmustdolongertermfinancialforecaststoshowwhenprofittakeoffisexpectedto
occur.Andyourassumptionsmustbewelldocumentedandwellargued.
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RetailBusiness Companyimage Pricing:
o Explainmarkuppolicies.o Pricesshouldbeprofitable,competitive,andinaccordancewithcompany
image.
Inventory:o Selectionandpriceshouldbeconsistentwithcompanyimage.o Inventorylevel:Findindustryaveragenumbersforannualinventory
turnoverrate(availableinRMAbook).Multiplyyourinitialinventory
investmentbytheaverageturnoverrate.Theresultshouldbeatleast
equaltoyourprojectedfirstyearscostofgoodssold.Ifitisnot,youmay
nothaveenoughbudgetedforstartupinventory.
Customerservicepolicies:Theseshouldbecompetitiveandinaccordwithcompanyimage.
Location:Doesitgivetheexposurethatyouneed?Isitconvenientforcustomers?Isitconsistentwithcompanyimage?
Promotion:Methodsused,cost.Doesitprojectaconsistentcompanyimage? Credit:Doyouextendcredittocustomers?Ifyes,doyoureallyneedto,anddo
youfactorthecostintoprices?