Businessplan for Startup Business

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    Business Plan for a Startup Business

    Thebusinessplanconsistsofanarrativeandseveralfinancialworksheets.Thenarrativetemplateisthebodyofthebusinessplan.Itcontainsmorethan150questionsdivided

    intoseveralsections.Workthroughthesectionsinanyorderthatyoulike,exceptfor

    theExecutiveSummary,whichshouldbedonelast.Skipanyquestionsthatdonotapplytoyourtypeofbusiness.Whenyouarefinishedwritingyourfirstdraft,youllhavea

    collectionofsmallessaysonthevarioustopicsofthebusinessplan.Thenyoullwantto

    editthemintoasmoothflowingnarrative.

    Therealvalueofcreatingabusinessplanisnotinhavingthefinishedproductinhand;

    rather,thevalueliesintheprocessofresearchingandthinkingaboutyourbusinessina

    systematicway.Theactofplanninghelpsyoutothinkthingsthroughthoroughly,

    studyandresearchifyouarenotsureofthefacts,andlookatyourideascritically.It

    takestimenow,butavoidscostly,perhapsdisastrous,mistakeslater.

    Thisbusinessplanisagenericmodelsuitableforalltypesofbusinesses.However,you

    shouldmodifyittosuityourparticularcircumstances.Beforeyoubegin,reviewthe

    sectiontitledRefiningthePlan,foundattheend.Itsuggestsemphasizingcertainareasdependinguponyourtypeofbusiness(manufacturing,retail,service,etc.).Italsohas

    tipsforfinetuningyourplantomakeaneffectivepresentationtoinvestorsorbankers.

    Ifthis

    is

    why

    youre

    creating

    your

    plan,

    pay

    particular

    attention

    to

    your

    writing

    style.

    Youwillbejudgedbythequalityandappearanceofyourworkaswellasbyyour

    ideas.

    Ittypicallytakesseveralweekstocompleteagoodplan.Mostofthattimeisspentin

    researchandrethinkingyourideasandassumptions.Butthen,thatsthevalueofthe

    process.Somaketimetodothejobproperly.Thosewhodoneverregrettheeffort.And

    finally,besuretokeepdetailednotesonyoursourcesofinformationandonthe

    assumptionsunderlyingyourfinancialdata.

    Ifyou

    need

    assistance

    with

    your

    business

    plan,

    contact

    the

    SCORE

    office

    in

    your

    area

    to

    setupabusinesscounselingappointmentwithaSCOREvolunteerorsendyourplan

    forreviewtoaSCOREcounseloratwww.score.org.Call18006340245togetthe

    contactinformationfortheSCOREofficeclosesttoyou.

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    Business Plan

    OWNERS

    YourBusinessName

    AddressLine1

    AddressLine2

    City,ST ZIPCode

    Telephone

    Fax

    EMail

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    I. TableofContentsI. TableofContents ................................................................................................... 3II. ExecutiveSummary............................................................................................... 4III. GeneralCompanyDescription ............................................................................ 5IV. ProductsandServices............................................................................................ 6V. MarketingPlan ....................................................................................................... 7VI.

    Operational

    Plan .................................................................................................. 16

    VII. ManagementandOrganization......................................................................... 21VIII. PersonalFinancialStatement ............................................................................. 22IX. StartupExpensesandCapitalization ................................................................ 23X. FinancialPlan ....................................................................................................... 24XI. Appendices ........................................................................................................... 27XII. RefiningthePlan.................................................................................................. 28

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    II. ExecutiveSummaryWrite

    this

    section

    last.

    Wesuggestthatyoumakeittwopagesorfewer.

    Includeeverythingthatyouwouldcoverinafiveminuteinterview.

    Explainthefundamentalsoftheproposedbusiness: Whatwillyourproductbe?Who

    willyourcustomersbe?Whoaretheowners?Whatdoyouthinkthefutureholdsfor

    yourbusinessandyourindustry?

    Makeitenthusiastic,professional,complete,andconcise.

    Ifapplyingforaloan,stateclearlyhowmuchyouwant,preciselyhowyouaregoingto

    useit,andhowthemoneywillmakeyourbusinessmoreprofitable,therebyensuring

    repayment.

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    III. GeneralCompanyDescriptionWhat

    business

    will

    you

    be

    in?

    What

    will

    you

    do?

    MissionStatement:Manycompanieshaveabriefmissionstatement,usuallyin30

    wordsorfewer,explainingtheirreasonforbeingandtheirguidingprinciples.Ifyou

    wanttodraftamissionstatement,thisisagoodplacetoputitintheplan,followedby:

    CompanyGoalsandObjectives:Goalsaredestinationswhereyouwantyourbusiness

    tobe.Objectivesareprogressmarkersalongthewaytogoalachievement.Forexample,

    agoalmightbetohaveahealthy,successfulcompanythatisaleaderincustomer

    serviceandthathasaloyalcustomerfollowing.Objectivesmightbeannualsalestargets

    andsome

    specific

    measures

    of

    customer

    satisfaction.

    BusinessPhilosophy:Whatisimportanttoyouinbusiness?

    Towhomwillyoumarketyourproducts?(Stateitbrieflyhereyouwilldoamore

    thoroughexplanationintheMarketingPlansection).Describeyourindustry. Isitagrowthindustry?Whatchangesdoyouforeseeinthe

    industry,shorttermandlongterm?Howwillyourcompanybepoisedtotake

    advantageofthem?

    Describeyourmostimportantcompanystrengthsandcorecompetencies.Whatfactors

    willmakethecompanysucceed?Whatdoyouthinkyourmajorcompetitivestrengths

    willbe?Whatbackgroundexperience,skills,andstrengthsdoyoupersonallybringto

    thisnewventure?

    Legalformofownership:Soleproprietor,Partnership,Corporation,Limitedliability

    corporation(LLC)? Whyhaveyouselectedthisform?

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    IV. ProductsandServicesDescribe

    in

    depth

    your

    products

    or

    services

    (technical

    specifications,

    drawings,

    photos,

    salesbrochures,andotherbulkyitemsbelonginAppendices).

    Whatfactorswillgiveyoucompetitiveadvantagesordisadvantages?Examplesinclude

    levelofqualityoruniqueorproprietaryfeatures.

    Whatarethepricing,fee,orleasingstructuresofyourproductsorservices?

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    V. MarketingPlanMarket research - Why?Nomatterhowgoodyourproductandyourservice,theventurecannotsucceed

    withouteffectivemarketing.Andthisbeginswithcareful,systematicresearch.Itisvery

    dangeroustoassumethatyoualreadyknowaboutyourintendedmarket.Youneedto

    domarketresearchtomakesureyoureontrack.Usethebusinessplanningprocessas

    youropportunitytouncoverdataandtoquestionyourmarketingefforts.Yourtime

    willbewellspent.

    Market research - How?

    There

    are

    two

    kinds

    of

    market

    research:

    primary

    and

    secondary.

    Secondaryresearchmeansusingpublishedinformationsuchasindustryprofiles,trade

    journals,newspapers,magazines,censusdata,anddemographicprofiles.Thistypeof

    informationisavailableinpubliclibraries,industryassociations,chambersof

    commerce,fromvendorswhoselltoyourindustry,andfromgovernmentagencies.

    Startwithyourlocallibrary.Mostlibrariansarepleasedtoguideyouthroughtheir

    businessdatacollection.Youwillbeamazedatwhatisthere.Therearemoreonline

    sourcesthanyoucouldpossiblyuse.Yourchamberofcommercehasgoodinformation

    on

    the

    local

    area.

    Trade

    associations

    and

    trade

    publications

    often

    have

    excellent

    industryspecificdata.

    Primaryresearchmeansgatheringyourowndata.Forexample,youcoulddoyourown

    trafficcountataproposedlocation,usetheyellowpagestoidentifycompetitors,and

    dosurveysorfocusgroupinterviewstolearnaboutconsumerpreferences.

    Professionalmarketresearchcanbeverycostly,buttherearemanybooksthatshow

    smallbusinessownershowtodoeffectiveresearchthemselves.

    Inyourmarketingplan,beasspecificaspossible;givestatistics,numbers,andsources.

    Themarketing

    plan

    will

    be

    the

    basis,

    later

    on,

    of

    the

    all

    important

    sales

    projection.

    Economics

    Factsaboutyourindustry:

    Whatisthetotalsizeofyourmarket?

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    Whatpercentshareofthemarketwillyouhave?(Thisisimportantonlyifyouthinkyouwillbeamajorfactorinthemarket.)

    Currentdemandintargetmarket. Trendsintargetmarketgrowthtrends,trendsinconsumerpreferences,and

    trendsinproductdevelopment.

    Growthpotentialandopportunityforabusinessofyoursize. Whatbarrierstoentrydoyoufaceinenteringthismarketwithyournew

    company?Sometypicalbarriersare:

    o Highcapitalcostso Highproductioncostso Highmarketingcostso Consumeracceptanceandbrandrecognitiono Trainingandskillso Uniquetechnologyandpatentso Unionso Shippingcostso Tariffbarriersandquotas

    Andofcourse,howwillyouovercomethebarriers? Howcouldthefollowingaffectyourcompany?

    o Changeintechnologyo Changeingovernmentregulationso Changeintheeconomyo Changeinyourindustry

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    Product

    IntheProductsandServicessection,youdescribedyourproductsandservicesasyouseethem.Nowdescribethemfromyourcustomerspointofview.

    FeaturesandBenefitsListallofyourmajorproductsorservices.

    Foreachproductorservice:

    Describethemostimportantfeatures.Whatisspecialaboutit? Describethebenefits.Thatis,whatwilltheproductdoforthecustomer?

    Notethedifferencebetweenfeaturesandbenefits,andthinkaboutthem.Forexample,

    ahousethatgivesshelterandlastsalongtimeismadewithcertainmaterialsandtoa

    certaindesign;thoseareitsfeatures.Itsbenefitsincludeprideofownership,financial

    security,providingforthefamily,andinclusioninaneighborhood.Youbuildfeatures

    intoyourproductsothatyoucansellthebenefits.

    Whataftersaleserviceswillyougive?Someexamplesaredelivery,warranty,service

    contracts,support,followup,andrefundpolicy.

    CustomersIdentifyyourtargetedcustomers,theircharacteristics,andtheirgeographiclocations,

    otherwiseknownastheirdemographics.

    Thedescriptionwillbecompletelydifferentdependingonwhetheryouplantosellto

    otherbusinessesordirectlytoconsumers.Ifyousellaconsumerproduct,butsellit

    throughachannelofdistributors,wholesalers,andretailers,youmustcarefullyanalyze

    boththeendconsumerandthemiddlemanbusinessestowhichyousell.

    Youmayhavemorethanonecustomergroup.Identifythemostimportantgroups.

    Then,foreachcustomergroup,constructwhatiscalledademographicprofile:

    Age Gender Location

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    Incomelevel Socialclassandoccupation Education Other(specifictoyourindustry) Other(specifictoyourindustry)

    Forbusinesscustomers,thedemographicfactorsmightbe:

    Industry(orportionofanindustry) Location Sizeoffirm Quality,technology,andpricepreferences Other(specifictoyourindustry) Other(specifictoyourindustry)

    CompetitionWhatproductsandcompanieswillcompetewithyou?

    Listyourmajorcompetitors:

    (Namesandaddresses)

    Willtheycompetewithyouacrosstheboard,orjustforcertainproducts,certain

    customers,orincertainlocations?

    Will

    you

    have

    important

    indirect

    competitors?

    (For

    example,

    video

    rental

    stores

    competewiththeaters,althoughtheyaredifferenttypesofbusinesses.)

    Howwillyourproductsorservicescomparewiththecompetition?

    UsetheCompetitiveAnalysistablebelowtocompareyourcompanywithyourtwo

    mostimportantcompetitors.Inthefirstcolumnarekeycompetitivefactors.Sincethese

    varyfromoneindustrytoanother,youmaywanttocustomizethelistoffactors.

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    InthecolumnlabeledMe,statehowyouhonestlythinkyouwillstackupincustomers

    minds.Thencheckwhetheryouthinkthisfactorwillbeastrengthoraweaknessfor

    you.Sometimes

    it

    is

    hard

    to

    analyze

    our

    own

    weaknesses.

    Try

    to

    be

    very

    honest

    here.

    Betteryet,getsomedisinterestedstrangerstoassessyou.Thiscanbearealeyeopener.

    Andrememberthatyoucannotbeallthingstoallpeople.Infact,tryingtobecauses

    manybusinessfailuresbecauseeffortsbecomescatteredanddiluted.Youwantan

    honestassessmentofyourfirmsstrongandweakpoints.

    Nowanalyzeeachmajorcompetitor.Inafewwords,statehowyouthinktheycompare.

    Inthefinalcolumn,estimatetheimportanceofeachcompetitivefactortothecustomer.

    1=critical;5=notveryimportant.

    Table1:CompetitiveAnalysis

    Factor Me Strength Weakness CompetitorA CompetitorB ImportancetoCustomer

    Products

    Price

    Quality

    Selection

    Service

    Reliability

    Stability

    Expertise

    CompanyReputation

    Location

    Appearance

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    Factor Me Strength Weakness CompetitorA CompetitorB ImportancetoCustomer

    SalesMethod

    CreditPolicies

    Advertising

    Image

    Now,writeashortparagraphstatingyourcompetitiveadvantagesanddisadvantages.

    Niche

    Nowthatyouhavesystematicallyanalyzedyourindustry,yourproduct,your

    customers,andthecompetition,youshouldhaveaclearpictureofwhereyour

    companyfitsintotheworld.

    Inoneshortparagraph,defineyourniche,youruniquecornerofthemarket.

    Strategy

    Nowoutlineamarketingstrategythatisconsistentwithyourniche.

    PromotionHowwillyougetthewordouttocustomers?

    Advertising:Whatmedia,why,andhowoften?Whythismixandnotsomeother?

    Haveyouidentifiedlowcostmethodstogetthemostoutofyourpromotionalbudget?

    Willyouusemethodsotherthanpaidadvertising,suchastradeshows,catalogs,dealerincentives,wordofmouth(howwillyoustimulateit?),andnetworkoffriendsor

    professionals?

    Whatimagedoyouwanttoproject?Howdoyouwantcustomerstoseeyou?

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    Inadditiontoadvertising,whatplansdoyouhaveforgraphicimagesupport?This

    includesthingslikelogodesign,cardsandletterhead,brochures,signage,andinterior

    design(if

    customers

    come

    to

    your

    place

    of

    business).

    Shouldyouhaveasystemtoidentifyrepeatcustomersandthensystematicallycontact

    them?

    PromotionalBudgetHowmuchwillyouspendontheitemslistedabove?

    Beforestartup?(Thesenumberswillgointoyourstartupbudget.)

    Ongoing?(Thesenumberswillgointoyouroperatingplanbudget.)

    PricingExplainyourmethodormethodsofsettingprices.Formostsmallbusinesses,having

    thelowestpriceisnotagoodpolicy.Itrobsyouofneededprofitmargin;customers

    maynotcareasmuchaboutpriceasyouthink;andlargecompetitorscanunderprice

    youanyway.Usuallyyouwilldobettertohaveaveragepricesandcompeteonquality

    andservice.

    Doesyour

    pricing

    strategy

    fit

    with

    what

    was

    revealed

    in

    your

    competitive

    analysis?

    Compareyourpriceswiththoseofthecompetition.Aretheyhigher,lower,thesame?

    Why?

    Howimportantispriceasacompetitivefactor?Doyourintendedcustomersreally

    maketheirpurchasedecisionsmostlyonprice?

    Whatwillbeyourcustomerserviceandcreditpolicies?

    ProposedLocationProbablyyoudonothaveapreciselocationpickedoutyet.Thisisthetimetothink

    aboutwhatyouwantandneedinalocation.Manystartupsrunsuccessfullyfromhome

    forawhile.

    Youwilldescribeyourphysicalneedslater,intheOperationalPlansection.Here,analyzeyourlocationcriteriaastheywillaffectyourcustomers.

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    Isyourlocationimportanttoyourcustomers?Ifyes,how?

    Ifcustomerscometoyourplaceofbusiness:

    Isitconvenient?Parking?Interiorspaces?Notoutoftheway?

    Isitconsistentwithyourimage?

    Isitwhatcustomerswantandexpect?

    Whereisthecompetitionlocated?Isitbetterforyoutobenearthem(likecardealersor

    fastfoodrestaurants)ordistant(likeconveniencefoodstores)?

    DistributionChannelsHowdoyousellyourproductsorservices?

    Retail

    Direct(mailorder,Web,catalog)

    Wholesale

    Yourownsalesforce

    Agents

    Independentrepresentatives

    Bidoncontracts

    Sales Forecast

    Nowthatyouhavedescribedyourproducts,services,customers,markets,and

    marketingplansindetail,itstimetoattachsomenumberstoyourplan.Useasales

    forecastspreadsheet

    to

    prepare

    amonth

    by

    month

    projection.

    The

    forecast

    should

    be

    basedonyourhistoricalsales,themarketingstrategiesthatyouhavejustdescribed,

    yourmarketresearch,andindustrydata,ifavailable.

    Youmaywanttodotwoforecasts:1)a bestguess ,whichiswhatyoureallyexpect,

    and2)a worstcase lowestimatethatyouareconfidentyoucanreachnomatterwhat

    happens.

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    Remembertokeepnotesonyourresearchandyourassumptionsasyoubuildthissales

    forecastandallsubsequentspreadsheetsintheplan.Thisiscriticalifyouaregoingto

    presentit

    to

    funding

    sources.

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    VI. OperationalPlanExplain

    the

    daily

    operation

    of

    the

    business,

    its

    location,

    equipment,

    people,

    processes,

    andsurroundingenvironment.

    Production

    Howandwhereareyourproductsorservicesproduced?

    Explainyourmethodsof:

    Productiontechniquesandcosts Qualitycontrol Customerservice Inventorycontrol Productdevelopment

    Location

    Whatqualitiesdoyouneedinalocation?Describethetypeoflocationyoullhave.

    Physicalrequirements:

    Amountofspace Typeofbuilding Zoning Powerandotherutilities

    Access:

    Isitimportantthatyourlocationbeconvenienttotransportationortosuppliers?

    Doyouneedeasywalkinaccess?

    Whatareyourrequirementsforparkingandproximitytofreeway,airports,railroads,

    andshippingcenters?

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    Includeadrawingorlayoutofyourproposedfacilityifitisimportant,asitmightbefor

    amanufacturer.

    Construction?Mostnewcompaniesshouldnotsinkcapitalintoconstruction,butifyou

    areplanningtobuild,costsandspecificationswillbeabigpartofyourplan.

    Cost:Estimateyouroccupationexpenses,includingrent,butalsoincluding

    maintenance,utilities,insurance,andinitialremodelingcoststomakethespacesuit

    yourneeds.Thesenumberswillbecomepartofyourfinancialplan.

    Whatwillbeyourbusinesshours?

    Legal Environment

    Describethefollowing:

    Licensingandbondingrequirements Permits Health,workplace,orenvironmentalregulations Specialregulationscoveringyourindustryorprofession Zoningorbuildingcoderequirements Insurancecoverage Trademarks,copyrights,orpatents(pending,existing,orpurchased)

    Personnel

    Numberofemployees Typeoflabor(skilled,unskilled,andprofessional) Whereandhowwillyoufindtherightemployees? Qualityofexistingstaff Paystructure Trainingmethodsandrequirements

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    Whodoeswhichtasks? Doyouhaveschedulesandwrittenproceduresprepared? Haveyoudraftedjobdescriptionsforemployees?Ifnot,taketimetowritesome.

    Theyreallyhelpinternalcommunicationswithemployees.

    Forcertainfunctions,willyouusecontractworkersinadditiontoemployees?Inventory

    Whatkindofinventorywillyoukeep:rawmaterials,supplies,finishedgoods? Averagevalueinstock(i.e.,whatisyourinventoryinvestment)? Rateofturnoverandhowthiscomparestotheindustryaverages? Seasonalbuildups? Leadtimeforordering?

    Suppliers

    Identifykeysuppliers:

    Namesandaddresses Typeandamountofinventoryfurnished Creditanddeliverypolicies Historyandreliability

    Shouldyouhavemorethanonesupplierforcriticalitems(asabackup)?

    Doyouexpectshortagesorshorttermdeliveryproblems?

    Aresupplycostssteadyorfluctuating?Iffluctuating,howwouldyoudealwith

    changingcosts?

    Credit Policies

    Doyouplantoselloncredit?

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    Doyoureallyneedtoselloncredit?Isitcustomaryinyourindustryandexpectedbyyourclientele?

    Ifyes,whatpolicieswillyouhaveaboutwhogetscreditandhowmuch? Howwillyoucheckthecreditworthinessofnewapplicants? Whattermswillyouofferyourcustomers;thatis,howmuchcreditandwhenis

    paymentdue?

    Willyouofferpromptpaymentdiscounts?(Hint:Dothisonlyifitisusualandcustomaryinyourindustry.)

    Doyouknowwhatitwillcostyoutoextendcredit?Haveyoubuiltthecostsintoyourprices?

    ManagingYourAccountsReceivableIfyoudoextendcredit,youshoulddoanagingatleastmonthlytotrackhowmuchof

    yourmoneyistiedupincreditgiventocustomersandtoalertyoutoslowpayment

    problems.Areceivablesaginglookslikethefollowingtable:

    Total Current 30Days 60Days 90Days Over90DaysAccountsReceivableAging

    Youwillneedapolicyfordealingwithslowpayingcustomers:

    Whendoyoumakeaphonecall? Whendoyousendaletter? Whendoyougetyourattorneytothreaten?

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    ManagingYourAccountsPayableYoushouldalsoageyouraccountspayable,whatyouowetoyoursuppliers.Thishelps

    youplanwhomtopayandwhen.Payingtooearlydepletesyourcash,butpayinglate

    cancostyouvaluablediscountsandcandamageyourcredit.(Hint:Ifyouknowyou

    willbelatemakingapayment,callthecreditorbeforetheduedate.)

    Doyourproposedvendorsofferpromptpaymentdiscounts?

    Apayablesaginglookslikethefollowingtable.

    Total Current 30Days 60Days 90Days Over90DaysAccountsPayableAging

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    VII. ManagementandOrganizationWhowillmanagethebusinessonadaytodaybasis?Whatexperiencedoesthatperson

    bringtothebusiness?Whatspecialordistinctivecompetencies?Isthereaplanfor

    continuationofthebusinessifthispersonislostorincapacitated?

    Ifyoullhavemorethan10employees,createanorganizationalchartshowingthe

    managementhierarchyandwhoisresponsibleforkeyfunctions.

    Includepositiondescriptionsforkeyemployees.Ifyouareseekingloansorinvestors,

    includeresumesofownersandkeyemployees.

    Professional and Advisory SupportListthefollowing:

    Boardofdirectors Managementadvisoryboard Attorney Accountant Insuranceagent Banker Consultantorconsultants Mentorsandkeyadvisors

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    VIII.PersonalFinancialStatementInclude

    personal

    financial

    statements

    for

    each

    owner

    and

    major

    stockholder,

    showing

    assetsandliabilitiesheldoutsidethebusinessandpersonalnetworth.Ownerswill

    oftenhavetodrawonpersonalassetstofinancethebusiness,andthesestatementswill

    showwhatisavailable.Bankersandinvestorsusuallywantthisinformationaswell.

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    IX. StartupExpensesandCapitalizationYou

    will

    have

    many

    startup

    expenses

    before

    you

    even

    begin

    operating

    your

    business.

    Itsimportanttoestimatetheseexpensesaccuratelyandthentoplanwhereyouwillget

    sufficientcapital.Thisisaresearchproject,andthemorethoroughyourresearch

    efforts,thelesschancethatyouwillleaveoutimportantexpensesorunderestimate

    them.

    Evenwiththebestofresearch,however,openinganewbusinesshasawayofcosting

    morethanyouanticipate.Therearetwowaystomakeallowancesforsurprise

    expenses.Thefirstistoaddalittlepaddingtoeachiteminthebudget.Theproblem

    withthatapproach,however,isthatitdestroystheaccuracyofyourcarefullywrought

    plan.Thesecondapproachistoaddaseparatelineitem,calledcontingencies,toaccountfortheunforeseeable.Thisistheapproachwerecommend.

    Talktootherswhohavestartedsimilarbusinessestogetagoodideaofhowmuchto

    allowforcontingencies.Ifyoucannotgetgoodinformation,werecommendaruleof

    thumbthatcontingenciesshouldequalatleast20percentofthetotalofallotherstart

    upexpenses.

    Explainyourresearchandhowyouarrivedatyourforecastsofexpenses.Givesources,

    amounts,andtermsofproposedloans.Alsoexplainindetailhowmuchwillbe

    contributedbyeachinvestorandwhatpercentownershipeachwillhave.

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    X. FinancialPlanThe

    financial

    plan

    consists

    of

    a12

    month

    profit

    and

    loss

    projection,

    afour

    year

    profit

    andlossprojection(optional),acashflowprojection,aprojectedbalancesheet,anda

    breakevencalculation.Togethertheyconstituteareasonableestimateofyour

    companysfinancialfuture.Moreimportant,theprocessofthinkingthroughthefinancialplanwillimproveyourinsightintotheinnerfinancialworkingsofyour

    company.

    12-Month Profit and Loss Projection

    Manybusinessownersthinkofthe12monthprofitandlossprojectionasthe

    centerpieceoftheirplan.Thisiswhereyouputitalltogetherinnumbersandgetan

    ideaofwhatitwilltaketomakeaprofitandbesuccessful.

    Yoursalesprojectionswillcomefromasalesforecastinwhichyouforecastsales,costof

    goodssold,expenses,andprofitmonthbymonthforoneyear.

    Profitprojectionsshouldbeaccompaniedbyanarrativeexplainingthemajor

    assumptionsusedtoestimatecompanyincomeandexpenses.

    ResearchNotes:Keepcarefulnotesonyourresearchandassumptions,sothatyoucan

    explainthemlaterifnecessary,andalsosothatyoucangobacktoyoursourceswhen

    itstimetoreviseyourplan.

    Four-Year Profit Projection (Optional)

    The12monthprojectionistheheartofyourfinancialplan.TheFourYearProfit

    projectionisforthosewhowanttocarrytheirforecastsbeyondthefirstyear.

    Ofcourse,keepnotesofyourkeyassumptions,especiallyaboutthingsthatyouexpect

    willchangedramaticallyafterthefirstyear.

    Projected Cash Flow

    Iftheprofitprojectionistheheartofyourbusinessplan,cashflowistheblood.

    Businessesfailbecausetheycannotpaytheirbills.Everypartofyourbusinessplanis

    important,butnoneofitmeansathingifyourunoutofcash.

    Thepointofthisworksheetistoplanhowmuchyouneedbeforestartup,for

    preliminaryexpenses,operatingexpenses,andreserves.Youshouldkeepupdatingit

    andusingitafterward.Itwillenableyoutoforeseeshortagesintimetodosomething

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    aboutthemperhapscutexpenses,orperhapsnegotiatealoan.Butforemost,you

    shouldntbetakenbysurprise.

    Thereisnogreattricktopreparingit: Thecashflowprojectionisjustaforwardlookat

    yourcheckingaccount.

    Foreachitem,determinewhenyouactuallyexpecttoreceivecash(forsales)orwhen

    youwillactuallyhavetowriteacheck(forexpenseitems).

    Youshouldtrackessentialoperatingdata,whichisnotnecessarilypartofcashflowbut

    allowsyoutotrackitemsthathaveaheavyimpactoncashflow,suchassalesand

    inventorypurchases.

    Youshouldalsotrackcashoutlayspriortoopeninginaprestartupcolumn.You

    shouldhavealreadyresearchedthoseforyourstartupexpensesplan.

    Yourcashflowwillshowyouwhetheryourworkingcapitalisadequate.Clearly,if

    yourprojectedcashbalanceevergoesnegative,youwillneedmorestartupcapital.

    Thisplanwillalsopredictjustwhenandhowmuchyouwillneedtoborrow.

    Explainyourmajorassumptions,especiallythosethatmakethecashflowdifferfrom

    theProfitandLossProjection.Forexample,ifyoumakeasaleinmonthone,whendoyouactuallycollectthecash?Whenyoubuyinventoryormaterials,doyoupayin

    advance,upondelivery,ormuchlater?Howwillthisaffectcashflow?

    Aresomeexpensespayableinadvance?When?

    Arethereirregularexpenses,suchasquarterlytaxpayments,maintenanceandrepairs,

    orseasonalinventorybuildup,thatshouldbebudgeted?

    Loanpayments,equipmentpurchases,andownersdrawsusuallydonotshowon

    profitandlossstatementsbutdefinitelydotakecashout.Besuretoincludethem.

    Andof

    course,

    depreciation

    does

    not

    appear

    in

    the

    cash

    flow

    at

    all

    because

    you

    never

    writeacheckforit.

    Opening Day Balance Sheet

    Abalancesheetisoneofthefundamentalfinancialreportsthatanybusinessneedsfor

    reportingandfinancialmanagement. Abalancesheetshowswhatitemsofvalueare

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    heldbythecompany(assets),andwhatitsdebtsare(liabilities).Whenliabilitiesare

    subtractedfromassets,theremainderisownersequity.

    Useastartupexpensesandcapitalizationspreadsheetasaguidetopreparingabalance

    sheetasofopeningday.Thendetailhowyoucalculatedtheaccountbalancesonyour

    openingdaybalancesheet.

    Optional: Somepeoplewanttoaddaprojectedbalancesheetshowingtheestimated

    financialpositionofthecompanyattheendofthefirstyear.Thisisespeciallyuseful

    whensellingyourproposaltoinvestors.

    Break-Even Analysis

    Abreak

    even

    analysis

    predicts

    the

    sales

    volume,

    at

    agiven

    price,

    required

    to

    recover

    totalcosts.Inotherwords,itsthesaleslevelthatisthedividinglinebetweenoperating

    atalossandoperatingataprofit.

    Expressedasaformula,breakevenis:

    FixedCostsBreakEvenSales =

    1 VariableCosts

    (Wherefixedcostsareexpressedindollars,butvariablecostsareexpressedasapercent

    oftotalsales.)

    Includeallassumptionsuponwhichyourbreakevencalculationisbased.

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    XI. AppendicesInclude

    details

    and

    studies

    used

    in

    your

    business

    plan;

    for

    example:

    Brochuresandadvertisingmaterials Industrystudies Blueprintsandplans Mapsandphotosoflocation Magazineorotherarticles Detailedlistsofequipmentownedortobepurchased Copiesofleasesandcontracts Lettersofsupportfromfuturecustomers Anyothermaterialsneededtosupporttheassumptionsinthisplan Marketresearchstudies Listofassetsavailableascollateralforaloan

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    XII. RefiningthePlanThe

    generic

    business

    plan

    presented

    above

    should

    be

    modified

    to

    suit

    your

    specific

    type

    ofbusinessandtheaudienceforwhichtheplaniswritten.

    For Raising Capital

    ForBankers Bankerswantassuranceoforderlyrepayment.Ifyouintendusingthisplanto

    presenttolenders,include:

    o Amountofloano Howthefundswillbeusedo Whatthiswillaccomplishhowwillitmakethebusinessstronger?o Requestedrepaymentterms(numberofyearstorepay).Youwill

    probablynothavemuchnegotiatingroomoninterestratebutmaybeable

    tonegotiatealongerrepaymentterm,whichwillhelpcashflow.

    o Collateraloffered,andalistofallexistingliensagainstcollateralForInvestors

    Investorshaveadifferentperspective.Theyarelookingfordramaticgrowth,andtheyexpecttoshareintherewards:

    o Fundsneededshorttermo Fundsneededintwotofiveyearso Howthecompanywillusethefunds,andwhatthiswillaccomplishfor

    growth.

    o Estimatedreturnoninvestmento Exitstrategyforinvestors(buyback,sale,orIPO)o Percentofownershipthatyouwillgiveuptoinvestors

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    o Milestonesorconditionsthatyouwillaccepto Financialreportingtobeprovidedo Involvementofinvestorsontheboardorinmanagement

    For Type of Business

    Manufacturing Plannedproductionlevels Anticipatedlevelsofdirectproductioncostsandindirect(overhead)costshow

    dothesecomparetoindustryaverages(ifavailable)?

    Pricesperproductline Grossprofitmargin,overallandforeachproductline Production/capacitylimitsofplannedphysicalplant Production/capacitylimitsofequipment Purchasingandinventorymanagementprocedures Newproductsunderdevelopmentoranticipatedtocomeonlineafterstartup

    ServiceBusinesses Servicebusinessessellintangibleproducts.Theyareusuallymoreflexiblethan

    othertypesofbusinesses,buttheyalsohavehigherlaborcostsandgenerally

    verylittleinfixedassets.

    Whatarethekeycompetitivefactorsinthisindustry? Yourprices Methodsusedtosetprices Systemofproductionmanagement Qualitycontrolprocedures.Standardoracceptedindustryqualitystandards.

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    Howwillyoumeasurelaborproductivity? Percentofworksubcontractedtootherfirms.Willyoumakeaprofiton

    subcontracting?

    Credit,payment,andcollectionspoliciesandprocedures Strategyforkeepingclientbase

    HighTechnologyCompanies Economicoutlookfortheindustry Willthecompanyhaveinformationsystemsinplacetomanagerapidlychangingprices,costs,andmarkets? Willyoubeonthecuttingedgewithyourproductsandservices? Whatisthestatusofresearchanddevelopment?Andwhatisrequiredto:

    o Bringproduct/servicetomarket?o Keepthecompanycompetitive?

    Howdoesthecompany:o Protectintellectualproperty?o Avoidtechnologicalobsolescence?o Supplynecessarycapital?o Retainkeypersonnel?

    Hightechcompaniessometimeshavetooperateforalongtimewithoutprofitsand

    sometimesevenwithoutsales.Ifthisfitsyoursituation,abankerprobablywillnot

    wanttolendtoyou.Venturecapitalistsmayinvest,butyourstorymustbeverygood.

    Youmustdolongertermfinancialforecaststoshowwhenprofittakeoffisexpectedto

    occur.Andyourassumptionsmustbewelldocumentedandwellargued.

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    RetailBusiness Companyimage Pricing:

    o Explainmarkuppolicies.o Pricesshouldbeprofitable,competitive,andinaccordancewithcompany

    image.

    Inventory:o Selectionandpriceshouldbeconsistentwithcompanyimage.o Inventorylevel:Findindustryaveragenumbersforannualinventory

    turnoverrate(availableinRMAbook).Multiplyyourinitialinventory

    investmentbytheaverageturnoverrate.Theresultshouldbeatleast

    equaltoyourprojectedfirstyearscostofgoodssold.Ifitisnot,youmay

    nothaveenoughbudgetedforstartupinventory.

    Customerservicepolicies:Theseshouldbecompetitiveandinaccordwithcompanyimage.

    Location:Doesitgivetheexposurethatyouneed?Isitconvenientforcustomers?Isitconsistentwithcompanyimage?

    Promotion:Methodsused,cost.Doesitprojectaconsistentcompanyimage? Credit:Doyouextendcredittocustomers?Ifyes,doyoureallyneedto,anddo

    youfactorthecostintoprices?