Building the Capacity of the CCCM Community Global CCCM Cluster Retreat 02 October 2019

Session overview Objectives • Review recent capacity-building initiatives

• Identify capacity-building priorities & way forward Session outline • Review since last year

• Current capacity-building initiatives

• Learning Needs Assessment overview

• Group work – priorities by region

• Plenary

Capacity-building review since last year

• Capacity-building session Cluster Retreat 2018 • Review & sharing of CB initiatives & challenges (staff turnover, lack of time to

implement new approaches)

• New CCCM training package

• Action points: • Adapt existing modules to common contexts

• Encourage contextualising of modules in collaboration with relevant actors, e.g. national authorities

• 1 Global ToT (held in Amman), 25 participants • 2 Government / 13 INGO (LWF, ACTED, DRC, NRC, PUI, TDH) / 10 IOM/UNHCR

• 17 participants field-based / 8 regional or global capital-based

• Capacity-Building Working Group re-started

Capacity-Building Working Group

• Supports delivery the global learning materials

• exchanges information on best practice according to context-specific needs ( as needed for national level)

• contributes to the mapping of CCCM learning trends and advises on competence/needs, and training resources and tools

• supports field operations on learning initiatives and provides guidance on CCCM learning interventions and methods (coaching, mentoring)

• contributes to the identification of CCCM learning needs among CCCM practitioners at different levels (local/ national)

• shares lessons learned in Monitoring and Evaluation, hence contributing to CCCM Cluster members’ capacity to design and implement effectively CCCM activities

• contributes to the CCCM cluster website to strengthen interactivity, collective learning, resource sharing and dissemination of information

• explores other clusters’ learning needs in CCCM sector

• can be called upon to contribute to concept notes and fundraising efforts to ensure the continuity of its activities, in coordination with the CCCM cluster/sector leads

• reflects on lessons learned in CCCM learning interventions to share with Global cluster for publication case study publication or circulation on the CCCM website

Learning Needs Assessment

Active between: 2nd September 2019 – 30th September 2019

Respondent Profiles • Responses collected: 175

50

33 27 26

12 11 5 4 4 3

Respondents Role

98 60

8 6 2

Organisation Type

International NGO

United Nations

National NGO

Government/local authority

Community Based Organization (CBO)

75

30

11 9 8 7 6 4 3 3 3 3 3 8

Country of Coverage

CCCM Training Experience

14%

36%

50%

CCCM Trainings Attended

None Either Basic or CCCM ToT Both

26%

74%

Online Global CCCM Cluster Training

Not Aware Aware

12

6

1

1

31

8

2

3

4

4

4

2

32

16

8

5

4

3

2

2

0 20 40 60 80

Bangladesh

Somalia

Nigeria

MENA

South America

Central America

Guyana & Caribbean

South Sudan

Training Type by Region & # Participants (Top 8 Countries/Region)

None attended

Either ToT or Basic Training

Attended both

0 10 20 30 40 50 60 70 80

Bangladesh

Somalia

Nigeria

MENA

South America

Central America

Guyana &…

South Sudan

CCCM Trainings Received, by Country and Roles (Top 8 Countries/Regions) Camp Manager

Project/Program Coordinator

Cluster Coordinator/ClusterCoordination TeamSite Assistant

Government

Non-CCCM HumanitarianActorSite Management

Information Manager

Donor

Learning Methods and Resources

100

83

35

27

10

1

0 20 40 60 80 100 120

In person training

Combination of above

Online training

Reading materials

Webinar

Peer to Peer Exchange

Preferred Mode of Learning

91

41

17

13

9

4

0 20 40 60 80 100

Camp Management Toolkit

Colleagues within myorganization

In country Cluster CoordinationTeam

CCCM Cluster Website

Global Cluster team

Colleagues from otherorganizations

CCCM Resources Consulted

CCCM related Topics

44

37

54

22

37

16

56

33

16

101

99

93

106

102

81

83

75

56

21

31

23

36

32

56

30

49

53

4

4

2

8

1

20

3

11

33

5

4

3

3

3

2

3

7

17

Introduction to CCCM

Roles and Responsibilities in CCCM

Humanitarian Principles/Code ofConduct

Interpersonal Communication

Coordination

Monitoring Protection Risks

Community Participation

Site Improvement

Site Closure

Familiarity with CCCM topics to context

Extremely familiar Very familiar Somewhat familiar

Not so familiar Not at all familiar

9

5

5

6

2

4

5

8

25

35

24

20

50

25

36

22

41

62

131

146

150

119

148

135

148

126

88

Introduction to CCCM

Roles and Responsibilities in CCCM

Humanitarian Principles /Code ofConduct

Interpersonal Communication

Coordination

Monitoring and Protection Risks

Community Participation

Site Improvement

Site Closure

Relevance of CCCM Topics to context

Not relevant Somewhat relevant Very Relevant

Capacity Building Needs

133

126

122

120

108

105

79

39

41

50

49

61

64

80

3

8

3

6

6

6

16

Communication with Communities

Accountability to Affected…

Gender Based Violence (GBV)

Inclusion (gender, age, disability)

PSEA

Mobile and Area Based…

Urban response

Subjects Requiring Additonal Training

Most needed Somewhat needed

Not required in this context

42

51

54

57

59

65

121

114

101

86

104

105

12

10

20

32

12

5

Adult learning principles

Learning styles

Roles of a trainer

Training methods

Designing/running sessions

Working with a translator

Self-ranking on training skills

above average average below average82%

80%

84%

82%

72%

54%

32%

63%

67%

56%

63%

48%

56%

41%

64%

61%

67%

61%

61%

67%

67%

96%

88%

81%

88%

77%

62%

35%

75%

100%

100%

75%

75%

100%

75%

CwC

Aap

GBV

Inclusion

PSEA

ABA

UrbanRespon

se

Training Subjects by Role (Most Needed)

Government

Site Assistant

Project/ProgramCoordinator

ClusterCoordinator/ClusterCoordination Team

Suggestions for improvement

53

98

39

4 3

Suggestions to improve capacity building

No Answer

Trainings asopposed to in kindsupportAdmin Support

Direct Support

Others

67

12

6

5

5

3

0 10 20 30 40 50 60 70 80

Face to Face Training

Exposure Visits

On line training

Peer to Peer Learning

Knowledge Management

Webinar

Trainings

14

13

9

3

0 2 4 6 8 10 12 14 16

Cover additionaltopics/further detail

Standardize and/orcontexualize Materials

Monitor contexts andaccordingly adapt LNA

Translations

Admin Support

Suggestions for improvement

5

38

4

20

4

2

4

1

2

1

5

1

6

3

2

0 10 20 30 40 50 60

Community Based Organization (CBO)

Donor

Government/local authority

International NGO

National NGO

United Nations

Trainings

Face to Face Training

On line training

Peer to Peer Learning

Webinar

Exposure Visits

Knowledge Management

25

18

3

3

3

1

1

3

3

3

6

3

1

4

1

0 5 10 15 20 25 30 35 40 45

Bangladesh

Somalia

Nigeria

MENA

South America

Central America

Guyana & Caribbean

South Sudan

Trainings by Country

Face to Face Training

On line training

Peer to Peer Learning

Webinar

Exposure Visits

Knowledge Management

Develop in depth training modules to complement the CCCM basic training on specific topics, such as "CwC", "community self management", "advocacy"

Sharing of tools

Strengthening webinars

Strengthen Working Groups approach

Surveys or studies on CB endeavours

More regular CCCM trainings – global & in-country

More mentoring of new CCCM staff / online mentoring of new CCCM staff

Roster of training staff

Exchange of trainers within contexts

CCCM Toolkit available in camps

“think more about localization” – who has access to online resources

Does the cluster provide a forum for CCCM professionals to share issues and ideas? This could be useful.

National CB plan through national Cluster

Materials available in more languages / contextualized materials

Identifying capacity-building priorities

• What recent CB efforts have there been relevant to CCCM in your area? Who has this targeted?

• CB needs • To whom would you like to see CB targeted in your context?

• Is there sufficient capacity in your context (internal to organization, in-country?) to develop and lead capacity-building?

• Do you have access to external trainings if needed?

• Do the priorities for trainings & suggestions for improvement identified through the LNA reflect the needs as you understand them in your context? What are your top priorities?

• How can the ‘suggestions for improvement’ be operationalized in your context and globally? …what are the action points?