Building Commitment Through Group Decision Making A Nutshell Presentation 600 East Superior Street,...
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Building Commitment Through Group Decision Making A Nutshell Presentation 600 East Superior Street, Suite 404 I Duluth, MN 55802 I Ph. 800.997.6685 or 218.727.9390 I www.ruralcenter.org 1 Instructions for starting Nutshell presentation with audio: A. Select Slide Show from the menu ribbon and click From Beginning OR B. Select Slide Show icon in lower right of powerpoint screen C. THEN in slide show mode:
Building Commitment Through Group Decision Making A Nutshell Presentation 600 East Superior Street, Suite 404 I Duluth, MN 55802 I Ph. 800.997.6685 or
Building Commitment Through Group Decision Making A Nutshell
Presentation 600 East Superior Street, Suite 404 I Duluth, MN 55802
I Ph. 800.997.6685 or 218.727.9390 I www.ruralcenter.org 1
Instructions for starting Nutshell presentation with audio:
A.Select Slide Show from the menu ribbon and click From Beginning
OR B.Select Slide Show icon in lower right of powerpoint screen C.
THEN in slide show mode: Click here to start audio and continue
presentationClick here to start audio and continue
presentation
Slide 3
Building Commitment Through Group Decision Making Aim for
Impact and Sustainability Essentials for leaders in rural health
Leadership Component 2
Slide 4
Slide 5
To engage: to attract and hold attention; gain support Board
Members Providers Patients Staff Partners Network Members
Slide 6
New Topic Decision Point Time Diversity of ideas 5
Slide 7
Only in your dreams! 6
Slide 8
New Topic Decision Point Business as usual can rely on familiar
opinions and solutions 7
Slide 9
New Topic Decision Point ? ? ? Diversity of ideas Time 8
Slide 10
New Topic Complex issues with no obvious solutions often
require consideration of unfamiliar or unpopular opinions ? No!
Dumb! Were wasting time! Were stuck ! 9
Slide 11
New Topic Decision Point Distrust Lack of understanding of the
process Unwillingness to support the decision 10
Slide 12
New Topic Decision Point Divergent Phase Convergent Phase
11
Slide 13
Generate alternatives Free-for-all discussion Gathering diverse
points of view Unpacking the logic of a problem Evaluate
alternatives Summarize key points Sorting ideas into categories
Arriving at a general conclusion 12
Slide 14
New Topic Decision Point Divergent Phase Convergent Phase GROAN
ZONE 13
Slide 15
Sticking with it leads to: Confusion Frustration
Misunderstandings Feeling a lack of progress; stuck Potential for
new solutions (beyond familiar thinking) Breakthroughs 14
Slide 16
Divergent Phase: (drawing people out) Types of structured
Go-Arounds Individual work, then group work Unrepresented
perspectives Un-discuss-ables Exaggerations Groan Zone Phase:
Reframing Role-storming Focus on what is going well Sort and
categorize ideas Strengthen relationships Changing Perspectives
Convergent Phase: (finding agreement on solutions) Clarify
evaluation criteria Continuum of Agreement Decision Rule Decision
Point
Slide 17
A good way to engage (gain the support of) your stakeholders
during decision making: 1.There are three phases in group decision
making: divergence, groan zone, and convergence. 2.Use the methods
described on the worksheet to engage your stakeholders in each
phase.
Slide 18
National Rural Health Resource Center 600 East Superior Street,
Suite 404 Duluth, MN 55802 (218) 727-9390 ext. (233)
[email protected] Nutshell Narrator: Arlene J. Anderson
