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    CloudComputingROIAssessment

    Presentation

    July 29, 2010

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    A enda

    SettingupaCloudComputingROIAnalysis

    FormulatingtheFinancialModel

    PopulatingtheCostParameters

    RunningWhatIfScenarios

    DerivingPrincipalInsights

    Cloud

    Computing

    Industry

    Map

    "Back

    to

    the

    Future"

    AboutBTCLogic

    July29,2010 1BTCLogicConfidentialandProprietary

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    FormulatingtheFinancialModel

    ep

    Firstsomebasics:"ValueAdd=IncrementalProfits"

    .e.tomeasure ou omput ng s nanc a ene t,onenee stoaccount or

    allareas

    where

    the

    adopting

    party's

    profits

    would

    change

    incrementally

    as

    a

    resultofswitchingtoCloudComputing

    , , . .timetomarketandcustomersatisfactioneffects

    Thus toaccuratel modelCloudCom utin 'sfinancialbenefitsre uires"ROI

    modeling"vs.simplerTCOmodeling:

    ModelROIatthelocusofacloudadoptiondecision(vs.acorporateROI)

    SeparateHardROISavingsfromSoftROISavings

    HardROI

    Savings

    pertain

    to

    initial,

    direct

    cost

    savings

    only

    (i.e.

    "cash

    in

    or

    out")

    SoftROISavingsincludehardsavingsplusrevenue(e.g.timetomarket)effectsaswellasopportunitycosts

    July29,2010 2BTCLogicConfidentialandProprietary

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    Ca turin

    AllCosts

    AcredibleandaccurateROImodelofanyhostinginfrastructuresetupneedsto

    startwithacompleteaccountingofalltypesofcosts,e.g.:

    Hardware SoftwareLicenses

    LaborCosts:Up Front,

    Hardware

    Software

    Real Estate

    Externalvs.Internal

    Training

    Startupvs.

    Ongoing

    Costs

    Hosting

    Solution

    Hosting

    Solution

    IT Setup

    Other Svcs

    OpportunityCosts:

    Security

    BrandDamage

    os sos s

    Per UserLicenses

    Training

    On oin

    LostRevenue

    HiddenCosts

    Etc.

    Per CPUSupport

    Maintenance

    VariableCosts

    July29,2010 3BTCLogicConfidentialandProprietary

    Over TimeIT Support

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    Sam leROI

    Tree

    Include Revenue effects,e.g. time to market and

    customer satisfaction

    TYPICAL ROI TREE:COMMON USESERVICE Supporting Reasoning

    Sooner Faster time to market

    e ects

    ore ew us ness as er grow Higher customer satisfaction resulting in better word of mouth

    Direct Higher peak Ability to cross-sell, better attach

    More Repeat Business Higher renewal rates due to higher satisfaction ratingsRevenueSavings Own channel Easier tele sales due to easier close

    IndirectPartner channels Easier cross sell through federated identity

    Free up resources to work on projects generating revenue

    Hardware Up front & Ongoing

    Opportunity Savings

    Software Up front & Ongoing

    Direct Labor - Internal Up front & Ongoing

    Labor - External Up front & OngoingCostSavin s Im lementation Trainin Onboardin

    Separate Hard ROISavings from

    Soft ROI Savings

    IT Cost Up front & Ongoing

    "Corporate Taxes" OngoingIndirect

    Scheduled

    Model ROIat the locus

    July29,2010 4BTCLogicConfidentialandProprietary

    Unscheduled Responsiveness

    Opportunity Costs Reliability / Downtime Responsiveness

    decision

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    PopulatingtheCostParameters

    ep

    Thefirststepistocapturethesystemarchitectureandassociatedcost

    parametersofaparticularCloudComputing setup,andcompareitto

    CostCategory #ofInstancesCost

    /

    Instance

    Hour Units

    Load

    Factor

    CostPer

    Month

    CostPer

    Year

    ComputeCost/Month

    Windows 100 $0.13 $/Instance/Hr 36% $3,321

    Windows+SQLServer 50 $1.10 $/Instance/Hr 36% $14,614

    Linux

    150 $0.10 $/Instance/Hr 36% $3,986Windows(SQL/xlarge) 2 $2.40 $/Instance/Hr 36% $1,275

    StorageCost/Month

    5.6T(usable) 5.6 $0.10 $/Gb/month 100% $417

    I/O 30B $0.10 $/1MMI/Os 100% $300

    I/O

    20 $0.10 $/Gb/month

    36% $1

    TotalEC2Cost/Month $23,914TotalEC2CostforYear1 $286,971

    July29,2010 5BTCLogicConfidentialandProprietarySource: http://www.uptimesoftware.com/uptimeblog/2009/01/cost-of-cloud-computing-expensive

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    Po ulatin

    theCost

    Parameters

    cont'd

    Makesituationspecificcostcomparisons

    July29,2010 6BTCLogicConfidentialandProprietary

    Source: http://www.uptimesoftware.com/uptimeblog/2009/01/cost-of-cloud-computing-expensive

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    Po ulatin

    theCost

    Parameters

    cont'd

    ...anonpremisesetupthathassimilarperformanceandcapabilities

    CostCategory Number UnitCost InitialCost Month YearHardwareCosts:

    Dell1950 28 $1,900 $53,200

    Dell2950 2 $4,000 $8,000

    HPDL585 2 $9,500 $19,000

    10TBiSCSI 1 $2,900 $2,900

    SoftwareCost:

    SQL

    Server

    2008

    $2,083 Oracle10g/11g $2,083

    MonthlyCosts:

    Dell/HP/EquallogicSupport $300

    NetworkInfrastructure $556

    HVAC/Power $1,000

    FloorSpace 500sq/ft $24sq/ft/year $1,000

    ,

    Annual

    Support

    (VMware)

    $1,250

    Internet $1,200

    LabourCost/Month 50% $10,000 $5,000

    TotalOnPremCost/Month $15 722

    July29,2010 7BTCLogicConfidentialandProprietary

    TotalOnPremCostforYear1 $271,764

    Source: http://www.uptimesoftware.com/uptimeblog/2009/01/cost-of-cloud-computing-expensive

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    Po ulatin

    theCost

    Parameters

    cont'd

    Makesituationspecificcostcomparisons

    July29,2010 8BTCLogicConfidentialandProprietary

    Source: http://www.uptimesoftware.com/uptimeblog/2009/01/cost-of-cloud-computing-expensive

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    ConsiderMiti atin

    Circumstances

    MostCloudComputingcostanalysesaresimpleTCOcomparisons(e.g.seecited

    blogexample)thatfailtoconsiderothervitalparametersandcostdrivers,e.g.

    SLAs,securityan regu atoryrequirements,imp ementationcosts,etc.

    Typical Hidden Costs To Be Considered

    40%

    50%

    60%

    dents

    0%

    10%

    20%

    30%

    %Respo

    9July29,2010 BTCLogicConfidentialandProprietarySource: Adapted from Sample On-Premise vs. On-Demand IM Solution Cost Comparison and Customer Research

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    Factorin

    inTime

    to

    Market

    Timetomarketaccelerationandtheabilitytoscalewithrelativeeaseare

    typicallykeyadvantagesofPaaSandIaaSsetups,andthosetwofactorsshould

    ROI Patterns by TTM Savings and User Base

    8.0

    4.0

    6.0

    No.ofUsers(M)

    TTM Savings

    -2.0

    0.0

    .

    vings(Months); Targeted No. of Users

    Hard ROI

    Soft ROI

    -6.0

    -4.0

    Hard and Soft ROI Soft ROI Only No ROI

    TTMS

    a

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    ROI Patterns by Hard and Soft ROI Savings

    Source: Adapted from Sample IaaS and PaaS ROI Analysis for Major Software Application

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    Results Im act

    of

    Time

    To

    Market

    Typically,themoreCloudComputing setupscanacceleratealaunchingparty's

    timetomarket,thebetterwillbeitsROIcomparedtoonpremisesolutions

    Thetradeoffbetweentimetomarket(advantageCC)andvolumeeffects(see

    nextpage;

    disadvantage

    CC)

    points

    to

    ways

    to

    segment

    demand

    for

    CC

    CCCostSavingsasFctofTimetoMarket

    $3.00

    $4.00

    $5.00

    s($M

    )

    $1.00

    $0.00

    $1.00

    .

    CCCostSavin

    1YearCostSavings

    3YearCostSavings

    $3.00$2.00

    5.0 2.5 0.0 2.5 5.0

    July29,2010 12BTCLogicConfidentialandProprietary

    Source: Sample Analysis of Previously Cited Cloud Computing Comparison

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    Results Im act

    of

    Variable

    vs.

    Fixed

    Pricin

    Analogously,usingourearlierexample,wecancompareondemandsetups'

    variable(i.e.volumedependent)pricingtoonpremise pricingtoquantifya

    ou omput ng ssetup rea evencostasa unct ono usagevo ume

    Abovesome

    volume,

    Cloud

    Computing setups

    will

    cost

    more

    than

    dedicated,

    costoptimized,onpremise hostingsetupsduetoCC'svariablepricing

    $0.10

    $0.20

    $0.30

    )

    CCCostSavingsasFctofVolume

    $0.30

    $0.20

    $0.10

    $0.00

    ostSavings($

    1YearCostSavings

    $0.60

    $0.50

    0.40

    50% 75% 100% 125% 150%

    CC

    July29,2010 13BTCLogicConfidentialandProprietary

    UsageVolumeas%ofBaseLoad

    Source: Sample Analysis of Previously Cited Cloud Computing Comparison

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    Results Grou

    Product

    S ecific

    Savin s

    Lastbutnotleast,comparinghardandsoftROIsavingsduetoCCamongproduct

    familiestypicallyshowstrendswheretherearecleargainersandlosers

    ROI - Hard and Soft SavingsHard Savings Only Hard and Soft Savings

    Groups with soft ROI

    any ROIsavings

    Product 4

    Product 3

    Product 2

    Groups with

    sav ngs on y

    Product 9

    Product 8

    Product 7

    Product 6

    ROI savings

    -2X -X 0 X 2X 3X

    Product 12

    Product 11

    Product 10

    July29,2010 BTCLogicConfidentialandProprietary 1414

    ROI - Savings

    Source: Adapted from Sample IaaS and PaaS ROI Analysis for Major Software Application

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    DerivingPrincipalInsights

    ep

    IfCloudComputingsetupsROIsaremostlyduetoenablingtimetomarket

    accelerationwithdetrimentalvolumeeffects,severalconclusionscanbedrawn:

    1. Easeofonboardingandotherprocess andtechnologyenabledtimeto

    marketacceleratorsneedtoreceiveimplementationtimeandattention

    Priorsurveysandanalyseshaveshownthistobeakeydriverforcentralplatformsvalueadd

    2. CCsnegative

    ROI

    correlation

    with

    the

    size

    of

    the

    user

    base

    /usage

    volume

    suggestsCCismostappropriate orstartupornew aunc initiatives,an or

    scenarioswhereahostingsetupisnotcoretoanorganizationsmission

    Wellpublicizedissuesaroundsecurity,privacyandreliabilityofCloudComputingbasedhostingsetupsfurtheraddtothechallengesforcurrentCChostingofferings

    tosatisfy

    the

    needs

    of

    fully

    scaled

    applications

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    Derivin

    Princi alInsi hts

    cont'd

    3. Clientspecificconclusionsshouldbebasedonsituationallyrelevantanalyses

    ofparticularondemandandonpremisehostingalternativesbeing

    consideredto

    address

    the

    needs

    of

    aparticular

    client

    around:

    Whatistherelativeweightingoftimetomarketvs.lostcostscalingneeds?

    WhatareSLAandregulatoryrequirements?

    Whataretheneedsarounddevelopmentandprovisioning?

    WhataretheMISskillavailability/requirements?

    DittoforITResourceAvailability?

    4. MakevendorrecommendationsofIaaS,PaaSandCloudComputingvendors

    thatmeetaparticularclient'sneeds(drawnfromfollowingindustrymap)

    July29,2010 16BTCLogicConfidentialandProprietary

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    A enda

    SettingupaCloudComputingROIAnalysis

    FormulatingtheFinancialModel

    Populatingthe

    Cost

    Parameters

    RunningWhatIfScenarios

    DerivingPrincipalInsights

    CloudComputingIndustryMap "BacktotheFuture"

    AboutBTCLogic

    July29,2010 17BTCLogicConfidentialandProprietary

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    CloudComputingBasics

    Cloud computing is Internet (Cloud) based development and use of computertechnology, whereby dynamically scalable and often virtualized resources areprov e as a serv ce over t e nternet

    Evolving IT and User Needs.

    IT Professionals: End Users:

    SECURITY&COMPLIANCE

    Stolenlaptops&dataloss

    Stringentregulation

    INCREASEDMOBILITY

    Anywhereaccess

    Deviceindependence

    ProtectionofITenvironment

    COST

    Stolenlaptops&dataloss

    Strin entre ulation

    RoamacrossPCs

    CONSUMERIZATION

    Moreworkspacefreedom

    Flexibleconfi urations

    ProtectionofITenvironment

    July29,2010 BTCLogicConfidentialandProprietary 18

    Accessthroughowndevices

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    Platformruntime

    Ex:AIR,Flex,Flash;Google

    Ex:hotpads.com,

    amap

    base

    real

    estate

    search

    firm;GoogleApps;SalesForce.comCRM

    rome; croso veMesh,Silverlight;

    Webbrowser;

    ChromeOS;Android

    Ex:AmazonWS;WindowsAzure

    SalesForceForce.com

    Ex:Amazon

    EC2,

    S3;

    Enomaly;

    Developer

    Ex:XenServer,VMwarevSphere,MicrosoftHyperV

    Administrator

    July29,2010 19BTCLogicConfidentialandProprietary

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    WhatisCloudComputing?

    Developer

    Ex:Ex:SalesForceApex,SalesBuilder,

    MicrosoftBPOS,/MSOnline,

    NASDAQ

    Dashboard,

    Buzzword,Acrobat.com,Photoshop.com

    : ; ,AppBuilder;MicrosoftSilverlight

    Ex:

    InstallFree,

    Microsoft

    LiveMesh,

    MEDV,Wanova,RingCube,Unidesk

    AdministratorEx:GoogleAndroid,ChromeOS;Mobilin;LinuxKVM,vEOS

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    WhereCanCloudsLive?

    PRIVATE CLOUDPRIVATE CLOUD HYBRID CLOUD

    -PUBLIC CLOUD

    On premise

    PoolofcomputingresourcesinaselfmanagedDC

    Poolofcomputingresourcesofferedthroughahost

    Poolofcomputingresourcesofferedfromsamevendor

    at a hosted site-

    Emu atespu icc ou Insideyourown

    firewall(security)

    Nosharing

    Uti izes ownso twareorsoftwarefromanother

    vendor

    Publiclyaccessible

    VMware

    IBM

    Google

    Microsoft Cisco

    Terremark Expedient

    Microsoft GoGrid Rackspace

    July29,2010 21BTCLogicConfidentialandProprietary

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    Some

    CC

    Im lementation

    Success

    StoriesiLike Socialnetwork,musicrecommendationapp Grewto55Musers AmazonS3use or own oa s,useran artistp otosan vi eos

    Apttus Contractproposalmanagementservice BuildandrunonForce.com

    GSAApps.gov Cloudcomputingstorefront

    NYTimes

    "Times

    Machine" .

    AmazonWebServicesandHadoop

    BumperSticker FacebookappmadebyLinkedIn Grewto5.6Mactiveusers , , ,

    MedCommons Healthrecordssharing Amazon'sAWSandbillingsystem

    July29,2010 BTCLogicConfidentialandProprietary 23

    Source: Sun Microsystems Webinar Cloud Computing An Introduction on October 7, 2009

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    A enda

    SettingupaCloudComputingROIAnalysis

    FormulatingtheFinancialModel

    Populatingthe

    Cost

    Parameters

    RunningWhatIfScenarios

    DerivingPrincipalInsights

    CloudComputingIndustryMap "BacktotheFuture"

    AboutBTCLogic

    July29,2010 24BTCLogicConfidentialandProprietary

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    About

    BTC

    Lo ic

    OurProfile

    BTCLogicisamultidisciplinaryteamofBusiness,TechnologyandCreativeprofessionalswithover

    150years

    of

    combined

    experience

    working

    in

    technology,

    security,

    finance

    and

    consumer

    markets

    Offeringsolutionservicescombiningbusiness,technologyandcreativedesignconsultingto

    conceive,design,andbringdigitalproductstomarket andlaunchdemandgeneration

    Wepartnerwithclientsfromthestrategicplanningphasethroughtacticalexecution

    Ourserviceofferingrangesfromrigorousanalysestocreativedesigns,technicalarchitecturesand

    implementations,andontodemandgenerationprogramsthatdrivegrowth

    OurFocus

    Theonlyteamwithanintegratedapproachtoboth,technologydrivenandcustomerdriven

    innovationswiththeknowledge,insights,andactionplanstoharnessthemtodrivegrowth

    Ourwork

    is

    always

    user

    centered

    and

    by

    focusing

    on

    the

    needs

    and

    preferences

    of

    the

    user,

    we

    work

    withourclientstomakeproductsandservicescompellinginanagewhenbrandloyaltyshiftseasily

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    TeamExperience

    ur

    eam sexper ence

    covers

    wor

    n

    nance,

    en erpr se

    app ca ons,

    wireless,networking,professionalservices,andothersectors

    Corporate

    Venture-Funded

    Other

    Adobe

    AOL Time Warner Intel

    Intuit*

    ArcSight

    Aragen Bio BioSpace

    Brightmail

    Friend Skoler LLC

    NCCU NesheimGroup

    Netliant

    McKinsey & Company*

    Microsoft

    Mitsui

    NetIQ*

    Intalio

    Ketera

    Kyriba

    Postini

    Nereid

    Podloco

    Tavve

    Stanford GSB

    Nihon Unisys

    Palm Computing

    PeopleSoft

    Symantec

    Resilience

    Saba Software

    SEVEN

    SVAMA

    -

    Toshiba Trend Micro

    VA Software

    VTEL/Onscreen24

    VPEP Technology Wireless Services

    July29,2010

    Wells Fargo*

    Wipro

    26BTCLogicConfidential * Team Member Employer

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    Ri orous

    Cross

    Functional

    Launch

    Process

    Tasks

    12.Project&Process1.MarketResearch 7.Product/service 9.BizDev3.Cust.Research

    StrategicVision ValidateMarket

    Services

    Demandmp emen

    Management

    Leadership

    QA&Testing

    UserTesting

    VendorSelect.

    Segmentation

    TargetCusts.

    IndustryMap

    2.CompetitorRsch.

    PubDomain

    Definition

    MRD,PRD

    Fct.Spec.

    DesignSpec.

    Nav.Hierarchy

    Targetmapping

    10.Sales

    Effectiveness

    Efficiency

    ValueSelling

    PubDomain

    Interviews

    4.FinancialModel

    5.

    Value

    Proposition

    Interviews 8.ProductDesign

    Branding

    Layout(s)

    Templates

    Architecture

    11.Marketing

    LeadCultivation

    Messaging

    Design

    Mktg.Programs

    .

    Mockups

    Clickthroughs

    CustomerResearch

    DomainResearch

    CompetitorAnalysis

    ProductStrategy&Definition

    UIDesign&Development

    SalesMgmt.&Biz.Dev.

    Project&

    InterimMgmt

    Leadership

    ProductMgmt.&Marketing

    Positioning&Messaging

    Branding&IdentitySystem

    Skills

    CompetDifferentiation

    &ValuePropositioning

    SalesCollateral.&Training

    MarketingPrograms

    Prototyping&

    Testing

    WebDesign&Content

    S/WArchitecture&Coding

    July29,2010 27BTCLogicConfidentialandProprietary

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    www.btclogic.com

    July29,

    2010 BTC

    Logic

    Confidential

    and

    Proprietary 28