Breaking Down the Barriers to IT as a Service · • Questions & Answers – Please hold all questions until the end of the session. 4 ... • ServiceNow CMDB is updated with newly

Anatomy of a Hybrid Cloud: Breaking Down the Barriers to IT as a Service

Heath Reynolds@reynolds_heath

Brian Ragazzi@brianragazzi

© Copyright 2017 Dell Inc.2

Key takeaways

• Establish your minimum viable product and then iterate your cloud over time. Don’t boil the ocean on your first release.

• Leverage modular add-ons and the Enterprise Hybrid Cloud foundation to limit your custom code. Only code when cornered! Your resources should be focused on business value and agility, our resources can plumb the components together.

• Develop software that creates differentiated value and stay away from creating “snowflake” custom cloud configurations.

• Successful cloud automation requires the ability to automate all levels of the platform. You will have to change what you can’t automate. Don’t “hit the wall” without NSX.


Agenda

• Enterprise Hybrid Cloud Foundation

• Modular Add-Ons

• Third Party Integrations

• Custom Integrations

• Questions & Answers– Please hold all questions until the end of the session.


Dell EMC Enterprise Hybrid Cloud

Hybrid cloud platformProviding IT agility and efficiency

Supported as oneAcross all platform components

Integrated services Plan and operationalize your

hybrid cloud

Designed

Integrated Tested

Sustained


Enterprise Hybrid Cloud architectureEngineered modular add-ons

Pre-packaged options maintained and supported with the platformProfessional

servicesPre-packaged

services portfolio

Public cloudIaaS providersSoftware-defined Infrastructure

Elastic, automated and software-controlled infrastructure

Dell EMC Converged and Hyper-Converged InfrastructureFactory-integrated data center building blocks

Cloud management and operationsSelf-service portal with a catalog, orchestration

engine, operations management and cost transparency

Prepare

Required components Customizable options

Co-existingsolutions

Engineered Automation

IntegrationsCustomized extensions implemented in the field

More coming in the future Deploy

Extend

Manage

Backup Protection

Continuous Availability

Disaster Recovery

Enterprise Workloads

Encryption Services

Multi-Site Management

VMware IntegratedOpenStack

Future

Future

vRealize Code Stream


Dell EMC Enterprise Hybrid CloudBenefits of delivering simple, agile and secure infrastructure services

Upgrade savings over three years vs. build your own42%

Faster time to upgradevs. build your own

74%

Total savingsover three years

vs. build your own67%

Faster *ITaaS delivery

vs. build your own2X

*Based on EHC customer deploymentsSource: Principled Technologies Mar 2016 study: IT service transformation with Hybrid Cloud: Buy or Build?

Realizing the Value of Enterprise

Hybrid Cloud

http://facts.pt/Qa2uhe


Enterprise Hybrid CloudWhat value does Dell EMC bring to the platform?

Hybrid Cloud PlatformDesigned, tested, and proven hardware and software integration

Simplified supportOne-contact support model across all platform components

Sustainable modelAddresses product updates and provides guidance for ongoing maintenance

Simplified packagingDell EMC Foundation and sizing guidancehardware + software for improved acquisition process

Simplified implementationDell EMC Converged Infrastructure + Dell EMC Foundation Services for ease of deployment


Enterprise Hybrid Cloud- Version 4.1Dell EMC converged and hyper-converged infrastructure

What is it?

• Factory-integrated DC building blocks

• Dell EMC VxBlock, VxRack for main DCs

• Dell EMC VxRail for smaller organizations(IaaS-only endpoint)

• Engineered, manufactured, managed, supported and sustained as one product

Outcomes

• Accelerate time-to-value

• Simplify deployment and maintenance

• Reduce TCO


Enterprise Hybrid Cloud- Version 4.1Software-defined infrastructure

What is it?

• Elastic, automated & software-controlled infrastructure

• VMware vSphere for Compute

• Dell EMC ViPR Controller for Storage

• VMware NSX for Network

Outcomes

• Reduce OPEX via automation

• More efficient use of infrastructure

• Improved security if NSX is used


Enterprise Hybrid Cloud- Version 4.1Cloud management & operations

What is it?

• Self-service portal with a catalog and orchestration engine

• Operations management

• Cost transparency

• Based on VMware vRealize Suite, Dell EMC Storage Analytics and Dell EMC Vision

Outcomes

• IT agility, accelerate time-to-value


• Better IT governance


Enterprise Hybrid Cloud- Version 4.1Dell EMC engineered automation

What is it?

• Purpose-built automation developed by Dell EMC Global Solutions Engineering

• Set of predefined workflows, which “glue” together all of the solution components and options

• Additional factory automation to accelerate deployment on-site

Outcomes

• IT agility, accelerate time-to-value


• Accelerate deployment


• Sites

• vCenters

• Hardware islands

• Clusters

• Cluster types

• Datastore

• Datastore types

• Connections– vRA– ViPR– vRO– IaaS– AD– SMTP

Enterprise Hybrid Cloud- Object modelAllows for scalability, optimization, and protection


Day 2 configurationConfiguring Enterprise Hybrid Cloud through the catalog


Enterprise Hybrid Cloud- Version 4.1Engineered modular add-ons

What is it?

• Pre-packaged options maintained and supported with the platform

• Protect cloud services with different data protection options, based on Dell EMC Avamar/DataDomain, VPLEX, RecoverPoint and RP4VMs

• Encryption services, multi-site management

• Extend base cloud functionality

Outcomes

• Accelerate deployment

• Ensure service levels

• Protect business critical data


Engineered modular add-ons are…

Engineered modular add-onsAdding engineered features and capabilities to the foundation solution

• Tightly integrated with the engineered solution

• Include prescriptive build guides and workflows

• Tested and validated by Dell EMC Solutions Engineering

• Well-defined implementation services offerings

• Validated and tested for future upgradeability

• Fully supported by Dell EMC

Disaster recovery with Dell EMC RecoverPoint

or RP4VMs

Data protection with Dell EMC Avamar, DPA,

and Data Domain

Continuous availability with Dell EMC VPLEX

Encryption services with CloudLink SecureVM

Enterprise workloads (MS Apps, Oracle DBaaS, SAP,

SAP HANA) Multi-site management

Engineered modular add-ons

Future


Self-service backup and recoverySmarter, simpler data protection

• VMware vRealize Automation• VMware vRealize Orchestrator• Dell EMC Avamar• Dell EMC Data Domain

• Users can set their own data-protection policies • Report on the protection status of their own data• Data-protection policies can be enforced with corporate or

regulatory backup and recovery policies

Business value

Technical value

• Admins pre-define the protection policies• Backup and restore optimized for VMware • Data is deduplicated during backup cycle

• Minimize costs with faster backup and restore• Detailed protection reporting for admins

Solution elements

Replication and disaster

recovery

Modular add-on


Automated disaster recoveryDR, simplified

• Protect self-provisioned apps from disasters• Increase operational savings• Decreases chance for operator error

Business value

Technical value• Standardized by the Cloud Admin• End user manages the RTO and RPO based on

their own requirements

Solution elements• Converged - vRA, vRO, SRM, Recoverpoint• Hyper-Converged – vRA, vRO, RP4VMs

Replication and disaster

recovery

Modular add-on


Enterprise Hybrid Cloud- Version 4.1Integrations

What is it?

• Customized extensions implemented in the field, examples include:

– Puppet Enterprise integration– ServiceNOW integration– Advanced NSX 3rd extensions, for

instance Palo Alto Networks firewall

– InfoBlox IPAM

• More to come in the future

Outcomes

• Leverage existing investments

• Improve operational processes

• Improve ROI


These integrations are…Puppet Enterprise integration

with vCenter Orchestrator

InfoBlox integration with

vCenter Orchestrator

More on the way!

Solution Integrations (Extensions)

ServiceNow CMDB integration with

vCenter Orchestrator

Advanced third-party integrations with NSX

Extending the hybrid cloud platformIntegrating the solution into a broad ecosystem of options

• Integrated by Dell EMC Services teams at customer sites

• Created based on customer requests and advanced services

• Connected into the solution through published APIs

• Support and future compatibility owned by the third-party vendors

• Leveraging standard development framework


vRealize Orchestrator Plug-In

ServiceNow CMDB integrationExtending the solution to configuration management solutions

Virtual workload lifecycle management

Request Approval Provision Manage Retire Archive

Adds new VM to ServiceNow CMDB

Removes VM from ServiceNow CMDB

• Integrates ServiceNow CMDB with the lifecycle of virtual machines

• Connection made through vRealize Orchestrator workflows

Integration overview

• ServiceNow CMDB is updated with newly provisioned or decommissioned VMs

• Service Desk can incorporate newly provisioned VMs into service models

• Leverage CI for any other actions (event, service model, automation, etc…)

Outcome and benefits

ServiceNow CMDB

Integration


Advanced NSX third-party integrationsExtending the networking services provided by the NSX virtualization platform

• Visibility into east-west (VM-to-VM) traffic • Automates networking configurations to deploy security

within the virtualized environment • Applies security at pace with speed of server provisioning • Extends virtualization security capabilities


• Independence from networking topologies• Automated deployment and provisioning• Seamless traffic steering to next-gen security• Dynamic security policies• Next-gen security protection• Linear scaling

Outcomes and benefits

Advanced Integrations

Integration


Virtual workload lifecycle management

Infoblox IPAM integrationAutomating the process of IP address management with the hybrid cloud


• Integrates with vRealize Orchestrator• Automates IP address management across virtual

machine lifecycle• Synchronizes across virtual machine clusters

• Improved efficiency and time• Tightly integrates provisioning and retire steps with

DNS record creation • Expands on current static IP range capabilities with

more dynamic IPAM provisioning• Eliminates manual processes for IP address

management

Outcomes and benefits

Request Approval Provision Manage Retire Archive

vRealize Orchestrator Plug-In

Allocate an IP address and create a

DNS host record

Remove an IP address and delete a

DNS host record

Infoblox

Integration


Puppet enterprise integration

vRealizeOrchestrator

with Puppet Plug-In

• Provision VM• Install, configure and

validate Puppet agents✓ Linux / Windows

• Install certificates• Provision the app/service

Puppet Master commits system

updates based on configuration type

Puppet Enterprise performs ongoing life-cycle management

Puppet module install “x”

Puppet Forge Modules

1000+ of modules to choose from

vRealize automation

Workflow Triggered

Enterprise Hybrid CloudAutomation

PodMaster Server

Puppet

Integration


Machine provisioned

Unprovision machine

MachinedisposingRequested Building

machine

Approval workflow

Create change request

Request IP

Create CMDB object

Post-clone Approval workflow

Close change request

Return IP

Remove CMDB

Create change request

Close change request

Enterprise customer – Typical initial feature set


Cloud maturity and time-to-value

IntegrateDesign Implement

IT automation

IaaS

PaaS

ITaaS


Service development/deployment approach

Interview key stakeholder and SMEs

Review existing server build processes

Leverage templates to automate

Build process

Prototype the service

Acceptance

Impl

emen

t

Integrate feedback

Solution Exchange

Pre-provision tasks Post-provision tasks

Establish factory defaults

SQL Server

Customer use cases

http://www.google.com/url?url=http://www.d11.org/Technology/ADA/Pages/PeopleSoft.aspx&rct=j&frm=1&q=&esrc=s&sa=U&ei=5u77U9D7Cq3BiwLQ5YH4Bg&ved=0CDoQ9QEwEg&usg=AFQjCNFubey-7QobgvLL6u168F3jbxSjow

http://www.google.com/url?url=http://www.d11.org/Technology/ADA/Pages/PeopleSoft.aspx&rct=j&frm=1&q=&esrc=s&sa=U&ei=5u77U9D7Cq3BiwLQ5YH4Bg&ved=0CDoQ9QEwEg&usg=AFQjCNFubey-7QobgvLL6u168F3jbxSjow

http://www.google.com/url?url=http://cloudfoundry.com/jobs&rct=j&frm=1&q=&esrc=s&sa=U&ei=Ue_7U5-jJMWBiwKS0YCYCg&ved=0CB4Q9QEwBA&usg=AFQjCNGxHfuL-tOTNcRpL-zySZYau7v9Pw

http://www.google.com/url?url=http://cloudfoundry.com/jobs&rct=j&frm=1&q=&esrc=s&sa=U&ei=Ue_7U5-jJMWBiwKS0YCYCg&ved=0CB4Q9QEwBA&usg=AFQjCNGxHfuL-tOTNcRpL-zySZYau7v9Pw

http://www.google.com/url?url=http://www.techvibes.com/company-directory/workbrain&rct=j&frm=1&q=&esrc=s&sa=U&ei=Ie_7U7qsIMLNiwLW1IGIBA&ved=0CB4Q9QEwBA&usg=AFQjCNEU1gDd39fQk_Ik9ruYoOUVZV-MWA

http://www.google.com/url?url=http://www.techvibes.com/company-directory/workbrain&rct=j&frm=1&q=&esrc=s&sa=U&ei=Ie_7U7qsIMLNiwLW1IGIBA&ved=0CB4Q9QEwBA&usg=AFQjCNEU1gDd39fQk_Ik9ruYoOUVZV-MWA


Custom vRO integration

• Integrate solutions into the EHC solution using vRealize Orchestrator

• vRO workflows can be registered through the vRA Event Broker– Beginning in vRealize Automation 7.0 and EHC 4.1– Executing vRO workflows through the vRA state-change workflows is still very common and supported

• Within Enterprise Hybrid Cloud, custom state-change workflows are added– Ensure the solution modular add-ons remain unaffected by customizations to the default workflows – This gives our customers flexibility to enhance and expand while still maintaining supportability


Real world customer experience – Beginning state

Step Day 1

Day 2

Day 3

Day 4

Day 5

Day 6

Day 7

Day 8

Day 9

Day 10

Day 11

Day 12

Day 13

Day 14

Day 15

Day 16

Day 17

Day 18

Day 19

Gather Requirements and IP/HostNameRemedy Ticket AH to TSSet Patch WindowSet Reboot WindowClone VM - WindowsAD Check (PS Host)Create AD Object (PS Host)CMDB RegistrationBackup RegistrationAD OUPost Clone PSIDAMFirewall


Real world customer experience – Initial cloud features

Step Day 1 Day Day 4 Day 5 Day 6Set Hostname/IPSet Patch WindowSet Reboot WindowAD Check (PS Host)Create AD ObjectCMDB/Customer ItemRequest VM VRA -WindowsBackup – Avamar (Single Policy)

AP OUPost Clone PSIDAMFirewall


NSX• Advanced networking and security services• Micro-segmentation drives security capabilities • Licensed independently

vDS• Virtual switching only, very limited capabilities• Relies on external network for layer 3-7• Included with vSphere Enterprise Plus

Virtualized networking – Don’t hit the wallNetworking options for Enterprise Hybrid Cloud

Best Choice


Real world customer experience - XaaS

• Like most enterprises, this customer had a number of tasks that had to be done when adding a new VM server to the environment. These tasks included:

– Various agent installations– Cost tracking – Asset tracking– Deployment notifications

• Starting with Enterprise Hybrid Cloud Foundation, BaaS and DRaaS modules, the customer team created a workflow and service that integrate with a variety of systems and ensure compliance with existing policies


Realize your next steps

Attend TODAY’s Session

• From Zero to Cloud: How a Turnkey Hybrid Cloud Platform Reduces Costs, Complexity, and RiskMonday May 8th, 3:00-4:00pm, Delfino 4003

Attend Tuesday’s Sessions

• Keeping Your Workloads Secure In A Hybrid Cloud WorldTuesday, May 9th, 8:30-9:30am, Murano 3205

• Birds of a Feather: Hybrid Cloud Adoption Best PracticesTuesday, May 9th, 1:30-2:30pm, Marco Polo 701

• Case Study: A Hybrid Cloud for Today and TomorrowTuesday, May 9th, 3:00-4:00pm, Murano 3205



Attend Thursday’s Session

• Keeping Your Workloads Secure In A Hybrid Cloud World

Thursday, May 11th, 10:00-11:00am, Marco Polo 703

Attend Wednesday’s Sessions

• From Zero to Cloud: How a Turnkey Hybrid Cloud Platform Reduces Costs, complexity, and RiskWednesday May 10th, 8:30-9:30am, Murano 3205

• Understanding the Business Impact of Hybrid Cloud: A Dell EMC Customer Story Wednesday, May 10th, 12:00-1:00pm, Murano 3203

• Anatomy of a Hybrid Cloud: Breaking Down the Barriers to IT as a ServiceMonday May 10th, 3:00-4:00pm, Marco Polo 701



See the Enterprise Hybrid Cloud platform in action at the Expo

Converged Platforms and Solutions booth #872

Engage with our Dell EMC Enterprise Hybrid Cloud subject matter experts to learn more

Visit dellemc.com/enterprisehybridcloud

Documents

Breaking Down the Barriers to IT as a Service · • Questions & Answers – Please hold all questions until the end of the session. 4 ... • ServiceNow CMDB is updated with newly