Need visibility of hybrid-IT infrastructure, and automatic Configuration Items (CI's) relationships discovery FixStream’s agentless auto-discovery Out-of-the-box CI relationship discovery and CMDB update SITUATION SOLUTION RESULTS • Reduction in IT costs after optimization • Increased power of ServiceNow IT service and asset management with automated, out-of-the-box CI relationships ingestion • Dynamic relationship maps for audit and compliance • Clarity of infrastructure devices and their relationship enables faster ticket verification and root- cause analysis • Dynamic topology maps of all global datacenters FixStream 2001 Gateway Place, Suite 520W, San Jose, CA, USA email: [email protected] www.FixStream.com © 2017 FixStream. All Rights Reserved. AUTO-DISCOVERY US E C A S E • Auto discovery of over 2000 devices in 30 minutes • Real-time updates of auto- discovered inventory provide visibility into data center infrastructure entities and their relationships • Automatic and dynamic updates of CI relationships in ServiceNow CMDB • Inventory information by device type and IP address, highlight any IP or CI parameter duplications in data centers • Discovery of application services, correlated with infrastructure, enable efficient migration and IT Optimization Inventory by device type Inventory by IP address • Lack of dynamic and complete IT infrastructure inventory information • Manual tracking and update of relationships between CI's in ServiceNow CMDB is time consuming and becomes easily outdated • Issues with IP and CI parameter duplication are difficult to detect and resolve due to lack of visibility • Lack of automated correlation of application services with infrastructure entities Topology of compute, network and storage devices Global semiconductor company increases visibility and gains new insights across its worldwide datacenters FixStream auto-discovers over 2000 CIs in 30 mins, automates CI relationship updates to ServiceNow CMDB.

Global semiconductor company increases visibility and ...fixstream.com/wp-content/uploads/2018/03/FixStream_UseCase_Auto...ServiceNow CMDB is time consuming and becomes easily outdated

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Page 1: Global semiconductor company increases visibility and ...fixstream.com/wp-content/uploads/2018/03/FixStream_UseCase_Auto...ServiceNow CMDB is time consuming and becomes easily outdated

Need visibility of hybrid-IT infrastructure, and automatic Configuration Items (CI's) relationships discovery

FixStream’s agentless auto-discovery

Out-of-the-box CI relationship discovery and CMDB update

S I T U AT I O N S O L U T I O N R E S U LT S

• Reduction in IT costs afteroptimization

• Increased power ofServiceNow IT service andasset management withautomated, out-of-the-boxCI relationships ingestion

• Dynamic relationship mapsfor audit and compliance

• Clarity of infrastructuredevices and theirrelationship enables fasterticket verification and root-cause analysis

• Dynamic topology maps ofall global datacenters

A U T O - D I S C O V E R Y USE C A S E

• Auto discovery of over 2000devices in 30 minutes

• Real-time updates of auto-discovered inventory providevisibility into data centerinfrastructure entities and theirrelationships

• Automatic and dynamic updatesof CI relationships in ServiceNowCMDB

• Inventory information by devicetype and IP address, highlightany IP or CI parameterduplications in data centers

• Discovery of application services,correlated with infrastructure,enable efficient migration and ITOptimization

Inventory by device type

Inventory by IP address

• Lack of dynamic and completeIT infrastructure inventoryinformation

• Manual tracking and update ofrelationships between CI's inServiceNow CMDB is timeconsuming and becomes easilyoutdated

• Issues with IP and CI parameterduplication are difficult todetect and resolve due to lackof visibility

• Lack of automated correlationof application services withinfrastructure entities

Topology of compute, network and storage devices

Global semiconductor company increases visibility and gains new insights across its worldwide datacentersFixStream auto-discovers over 2000 CIs in 30 mins, automates CI relationship updates to ServiceNow CMDB.