A New Approach to Property Management 2011

Brooks Macdonald Group

BM GroupAsset Management

Financial Consulting

Funds under management

£2.97bn

BM FundsNiche real estate

funds, ground rents

and agricultural land

Risk weighted unitised

„Fund of Funds‟

Braemar EstatesResidential block

management

Portfolio/Lettings

management

Braemar Estates – A Holistic Approach

Facilities

Management (FM)

Commercial Property

ManagementOn-Line Access

Portfolio

Management

Letting/rent collection for individual

apartment units and ground rents

Customer web-access for live

property and account information

Preferred supplier network

Mixed-use, office , industrial and

retail building management

Ownership / service charge

disputes / tribunal cases

Management of developments/

comprehensive range of services

tailored to meet requirements

Accounts / Co

Secretarial

Credit control / accounts / company

accounts filing

Advisory Services

Residential Block

Management

Residential Block Management

Braemar Estates is the appointed block manager for the Beetham Towers in Manchester & Birmingham.

10 Holloway Circus, Birmingham

39 Storeys with 153 residential units above

the Birmingham Radisson Blu Hotel.

Beetham Tower, Manchester

47 Storeys – 219 residential units above the Hilton Deansgate Hotel.

The tallest building in the UK outside of London standing at 555 ft.

Existing Portfolio

Castlegate, Manchester

Masshouse, Birmingham

Braemar Estates is the appointed managing agent for the 173 unit

Masshouse residential development in Birmingham city centre and

the 84 unit canal-side Castlegate building in central Manchester.

Existing Portfolio

The Bank, Bristol The Durrell Arms, Fulham

Braemar Estates act on behalf of a wide range of clients,

ranging from individual private investors to large institutions.

Block Management Case Study – Castlegate, Manchester

A development of 84 luxury apartments

Occupying one of the best locations in Manchester with

superb views over the water to the Castlefield basin.

Braemar Estates began managing the development, inheriting

a situation of service charge deficits, a high level of debt

peaking at over £35k and a considerable number of unhappy

residents.

April 2009

Our strategy was to engage with the residents and work with

them to focus on top quality service delivery and active cost

management.

Today – Significant turnaround

Development is 100% occupied with high approval ratings

£13k surplus of income over expenditure and reserve funds in

excess of £100k in the financial year to March 2011

Block Management Case Study – No 1 Deansgate, Manchester

Preparation of a report on historic service charge

expenditure and preliminary audit of accounts

Recovery of overpaid invoices in excess of £100k

Budget reconciliations

Full compliance review and report

Recovery of c.£12k of overpaid VAT

Rejection of a proposed RTM (Right To Manage) application

Deficit analysis and justification

Future management proposals (incorporating “best practice”)

Section 20 Consultation and implications

Recommendation of strategy to implement “inclusive”

management with residents; and informal arbitration of

framework to allow landlord to recover substantial service

charge arrears

Braemar Estates acted on behalf of CBRE Investors (CBREI) to

provide building management audit and advisory services at No. 1

Deansgate, Manchester. The landmark building is a 13 storey luxury

residential development comprising 83 apartments with six retail

units on the ground floor.

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Portfolio Management

Beetham Tower, Manchester The Gateway, Leeds 10 Holloway Circus, Birmingham

Special Projects

Braemar Estates acts on behalf of Zolfo Cooper, administrators

of property developer Millennium Estates, to provide expertise in

bringing together all elements of building management to ensure

Alexandra Tower is run efficiently.

The building is a prominent new development on Liverpool‟s

historic waterfront. The 25 storey building contains 201

apartments and a 4,000 sq ft ground floor commercial area.

Alexandra Tower, Princes Parade, Liverpool

Special Projects

West Tower, LiverpoolBraemar Estates is working with Grant Thornton on the Block and

Portfolio Management of this landmark development containing 123

residential units, a restaurant on 34th floor and 4 floors of Grade A office

space.

Braemar Estates has successfully let the residential portion of the

building delivering outstanding occupancy and rental growth. This has

provided increased levels of income to the commercial lender.

West Tower, Liverpool

Existing Portfolio

Block Management of 82 developments across the

country

These blocks contain approximately 3,200 individual units

Over 600 apartment units under portfolio management for

a range of individual and institutional investors

National coverageAberdeen

Edinburgh

LeedsHull

East Anglia

London

Ayr

Hampshire

Bristol

Liverpool

Manchester

Nottingham

Birmingham

Harrogate

Uckfield

Reading

Colwyn Bay

Buckswood Grange, East Sussex

Propman Web Portal

Braemar Online, an online portal,

provides account services and

building information for a faster and

more efficient service.

A bespoke property management

system with customer web-access

in real time for secure property and

account information.

Propman Web Portal

Online account management.

Personal service charge account

and general property information.

Client Web Portal

Tenant Web Portal

Commercial Portfolio - Hotels

Commercial Portfolio - Retail

Lambs Building , Nottingham MM2 Building , Manchester

Contact:-

Call us to discuss:

These buildings represent a sample of properties under

management with Braemar Estates. We would welcome the

opportunity to discuss your property.

Please call or email:

Neil Roberts FRICS, Managing Director

Tel: 0161 929 2300

Tel: 07752 580476

Email: neil.roberts@braemar-estates.co.uk

Gordon House, Preston