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Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA
Vic CampbellVic CampbellSenior Vice President
Larry KloessLarry KloessCEO, Centennial Hospital
Mark KimbroughMark KimbroughVP, Investor Relations
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 22
This presentation contains forward-looking statements based on current management expectations. Those forward-looking statements include all statements other than those made solely with respect to historical fact. Numerous risks, uncertainties and other factors may cause actual results to differ materially from those expressed in any forward-looking statements. These factors include, but are not limited to (i) increases in the amount and risk of collectability of uninsured accounts and deductibles and co-pay amounts for insured accounts, (ii) the ability to achieve operating and financial targets and achieve expected levels of patient volumes and control the costs of providing services, (iii) the highly competitive nature of the health care business, (iv) the efforts of insurers, health care providers and others to contain health care costs, (v) possible changes in the Medicare and Medicaid programs that may impact reimbursements to health care providers and insurers, (vi) the ability to attract and retain qualified management and personnel, including affiliated physicians, nurses and medical support personnel, (vii) potential liabilities and other claims that may be asserted against the Company, (viii) fluctuations in the market value of the Company’s common stock, (ix) the impact of the Company’s charity care and self-pay discounting policy changes, (x) changes in accounting practices, (xi) changes in general economic conditions, (xii) future divestitures which may result in charges, (xiii) changes in revenue mix and the ability to enter into and renew managed care provider arrangements on acceptable terms, (xiv) the availability and terms of capital to fund the expansion of the Company’s business, (xv) changes in business strategy or development plans, (xvi) delays in receiving payments for services provided, (xvii) the possible enactment of Federal or state health care reform, (xviii) the outcome of pending and any future tax audits and litigation associated with the Company’s tax positions, (xix) the outcome of the Company’s continuing efforts to monitor, maintain and comply with appropriate laws, regulations, policies and procedures and the Company’s corporate integrity agreement with the government, (xx) changes in Federal, state or local regulations affecting the health care industry, (xxi) the ability to successfully integrate the operations of Health Midwest, (xxii) the ability to develop and implement the payroll and human resources information system within the expected time and cost projections and, upon implementation, to realize the expected benefits and efficiencies, and (xxiii) other risk factors detailed in the Company’s filings with the SEC. Many of the factors that will determine the Company’s future results are beyond the ability of the Company to control or predict. In light of the significant uncertainties inherent in the forward-looking statements contained herein, readers should not place undue reliance on forward-looking statements, which reflect management’s views only as of the date hereof. The Company undertakes no obligation to revise or update any forward-looking statements, or to make any other forward-looking statements, whether as a result of new information, future events or otherwise. All references to “Company” and “HCA” as used throughout this document refer to HCA Inc. and its affiliates.
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 33
HCA is located in 16 of 20 Fastest HCA is located in 16 of 20 Fastest Growing Large US CitiesGrowing Large US Cities
Switzerland
U.K.
%%
%
%%%
Compared to the National Average of 4.5%
Compared to the National Average of 4.5%
Las Vegas+22%
Las Vegas+22%
Southern California
+9%
Southern California
+9%
Denver+9%
Denver+9%
Dade+8%
Dade+8%
Nashville+8%
Nashville+8%
Panhandle+10%
Panhandle+10%
Tampa Bay+8%
Tampa Bay+8%
Dallas/Ft. Worth+12%
Dallas/Ft. Worth+12%
Austin+18%
Austin+18%
Richmond+8%
Richmond+8%
Palm Beach+11%
Palm Beach+11%
Houston+10%
Houston+10%
Kansas City+5%
Kansas City+5%
Percent Growth in Market Population 2000-2005
Percent Growth in Market Population 2000-2005
Generally 25-40% Market Share40% of facilities in Texas & Florida
Generally 25-40% Market Share40% of facilities in Texas & Florida
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 44
HCA Capital ExpendituresHCA Capital Expenditures
ER & Outpatient Services19%/$720
Replacement Facilities3%/$98M
New & Expanded Services
18%/$740M
New Facilities10%/$395MBeds
14%/$550M
Surgery/Spec'l Units
22%/$870M
Land & Improvements
14%/$565M
1,565 New Beds
54 Facilities with Surgeryand/or ICU/CCU
expansions
Four NewFacilities
378 Beds
Open Heart, ImagingCardiology, Oncology, etc.
37 ERExpansions
37 ERExpansions
Distribution of Capital Dollars2002 and Beyond
Distribution of Capital Dollars2002 and Beyond
New Denver FacilityNew Denver Facility
Expansions
$0.0
$0.5
$1.0
$1.5
$2.0
2000 2001 2002 2003 2004E
Billions2000
$1.22001
$1.42002
$1.72003
$1.82004E
$1.65
Routine
Patient Safety & Infrastructure
New Facilities
Expansions
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 55
Source: AHA Annual Survey, 1980 - 2002
27
28
29
30
31
32
33
34
35
36
37
80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02
100
150
200
250
300
350
400
450
500
550
600
Outpatient Visits
Inpatient Admissions
Ad
mis
sio
ns
(mil
lio
ns)
Ou
tpat
ien
t V
isit
s (m
illi
on
s)
Inpatient Admissions and Outpatient Visits Inpatient Admissions and Outpatient Visits 1980 - 20021980 - 2002
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 66
Socio-Demographics—Age WaveDriving Healthcare Utilization
20002001
20022003
20042005
20062007
20082009
20102011
20122013
20142015
95
100
105
110
115
120
125
Acu
te C
are
Uti
lizat
ion
Ind
ex(2
003=
100)
Baby Boomer Impact Accelerates
1.58% CAGR 2003-2012
1.58% CAGR 2003-2012
121
119
117
115
113
112
110
108
106
105
103
102100
9897
96
1.7%1.6%
1.6%1.6%
1.5%1.6%
1.6%1.6%
1.6%1.6%
1.6%1.5%
1.6%1.5%
1.4%
1.56%3-Year CAGR
1.59%3-Year CAGR
1.58%3-Year CAGR
1.62%3-Year CAGR
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 77
-1.0%
1.0%
3.0%
5.0%
7.0%
1Q 00 2Q 00 3Q 00 4Q 00 1Q 01 2Q 01 3Q 01 4Q 01 1Q 02 2Q 02 3Q 02 4Q 02 1Q 03 2Q 03 3Q 03 4Q 03 1Q 04 2Q04
Admissions Rolling 12 mo. Avg
HCA Admission Trends 2001 to 2Q 2004HCA Admission Trends 2001 to 2Q 2004Same FacilitySame Facility
6.7%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
16.0%
HCAMarket
Competitors
15.4%
*
HCA Growing Medicare Market Share
Growth in Medicare Admissions 1998-2001
HCA Growing Medicare Market Share
Growth in Medicare Admissions 1998-2001
*2Q includes same-market admissions
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 88Volume Variance by Market – June YTD
(3,000)
-20%
El PasoEl Paso+4.9%+4.9%
Total Admissions Determine Bubble
Size
HoustonHouston-2.7%-2.7%So. CalSo. Cal
-7.5%-7.5%
IndyIndy-12.5%-12.5% Las VegasLas Vegas
+3.3% +3.3% 11
DadeDade+2.5%+2.5%
S.CarolinaS.Carolina-2.0%-2.0%
Treas. CoastTreas. Coast-2.9%-2.9%
West VAWest VA-1.8%-1.8%
Cent. La.Cent. La.-2.0%-2.0%
Far West Una.Far West Una.-3.4%-3.4%
OrlandoOrlando -0.7%-0.7%
Mid. GaMid. Ga-1.4%-1.4%
North VANorth VA-2.5%-2.5%
Delta Una.Delta Una.-8.3%-8.3%
SwissSwiss-5.4%-5.4%
MidAmer Una.MidAmer Una.-3.1%-3.1%
Denver Denver 22+2.7%+2.7%
Tampa BayTampa Bay+3.2%+3.2%
Nashville Nashville 11+13.0%+13.0%
Brownsville/Brownsville/ValleyValley+13.0%+13.0%JacksonvilleJacksonville
+7.4%+7.4%
AtlantaAtlanta+9.0%+9.0%
ChattanoogaChattanooga+8.6%+8.6%
NW Ga.NW Ga.+11.3%+11.3%
AustinAustin+5.1%+5.1%
D/FW+3.0%
PanhandlePanhandle+4.6%+4.6%OklahomaOklahoma
-1.8%-1.8%
LafayetteLafayette+6.0%+6.0%
Admissions % Change
(2,000)
(1,000)
-
1,000
2,000
3,000
4,000
5,000
-15% -10% -5% 0% 5% 10% 15% 20%
Ad
mis
sio
ns
Ch
an
ge
2: Denver is a non-consolidating JV Market
Top 15 Top 15 Markets in Markets in
Admissions Admissions GrowthGrowth
+18,367/ +18,367/ +5.2%+5.2%
Top 15 Top 15 Markets in Markets in
Admissions Admissions GrowthGrowth
+18,367/ +18,367/ +5.2%+5.2%
Bottom 15 Bottom 15 Markets in Markets in
Admissions Admissions GrowthGrowth
-6,787/ -6,787/ -3.2% -3.2%
Bottom 15 Bottom 15 Markets in Markets in
Admissions Admissions GrowthGrowth
-6,787/ -6,787/ -3.2% -3.2%
+1.5% same facility+1.9% same market
1: Same Market
Inpatient Admissions Growth Continues to Inpatient Admissions Growth Continues to Vary Widely by MarketVary Widely by Market
June YTD – Same MarketJune YTD – Same Market
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 99
4.4%
3.3%
4.6%
1.8%
4.0%
2.5%
0.3%
-0.7% -0.8%
2.4%
1.4%
2.6%2.3%
0.1%
-2%
0%
2%
4%
6%
8%
10%
1Q 01 2Q 01 3Q 01 4Q 01 1Q 02 2Q 02 3Q 02 4Q 02 1Q 03 2Q 03 3Q 03 4Q 03 1Q 04 2Q 04
Inpatient surgeries Rolling 12 mo. Avg.
Inpatient Surgery Trends ImprovingInpatient Surgery Trends Improving2001 to 22001 to 2ndnd Quarter 2004 - Same Facility Quarter 2004 - Same Facility
-3.3%
2.3%8.8%
0.6%
-2.4%
5.8%
-15%
0%
15%
Jan Feb Mar Apr May Jun
Inpatient Surgeries (2004)
1: Includes Kansas City facilities.
1
111
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 1010
9.4%
37.2%
OutpatientOutpatientERER
OutpatientOutpatientERER
Enhanced Outpatient Services FocusEnhanced Outpatient Services Focus
12.5%Hospital BasedHospital BasedHospital BasedHospital Based
FreestandingFreestandingFreestandingFreestanding
OutpatientOutpatientDiagnostic Diagnostic ServicesServices
OutpatientOutpatientDiagnostic Diagnostic ServicesServices
ImagingImagingCardiologyCardiologyOncologyOncologyOrthopedicsOrthopedicsNeurologyNeurology
ImagingImagingCardiologyCardiologyOncologyOncologyOrthopedicsOrthopedicsNeurologyNeurology
Hospital BasedHospital BasedHospital BasedHospital BasedOutpatient Outpatient SurgeriesSurgeriesOutpatient Outpatient SurgeriesSurgeries
15.3%ASC BasedASC BasedASC BasedASC Based
70%
30%
2003% of HCA
Net Revenue
As a % of Outpatient Surgeries
O/P Comprised of Three Business LinesO/P Comprised of Three Business Lines
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 1111
2004 Managed Care Contracting2004 Managed Care Contracting
2005 Contract
Pricing Timeline*
6,844 Facility Level Active Contracts
*Anticipated Completion Dates
Pre-2004 1Q04 2Q04 3Q04 4Q04
83% of 2004 and 50% of 2005 contracts 83% of 2004 and 50% of 2005 contracts completed.completed.
83% of 2004 and 50% of 2005 contracts 83% of 2004 and 50% of 2005 contracts completed.completed.
2005Cumulative
42%42% 55%55% 75%75% 95%95%35%35% 100%100%
15.0%
10.5% 11.4%13.0% 13.3%
9.6%7.0% 7.3%
11.1%9.2%
0%
16%
1Q 02 2Q 02 3Q 02 4Q 02 1Q 03 2Q 03 3Q 03 4Q 03 1Q 04 2Q 04
11.1% 9.9%
Net Revenue per Adjusted AdmissionManaged Care & Other Discounted
1111
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 1212
Medicare Reimbursement Improves Oct. 1, 2004with Outlier Threshold Change and Full Market Basket Update
•Medicare outlier threshold of $16,350 (Oct ‘00), $21,025 (Oct ‘01),$33,560 (Oct ‘02), $30,150 (Oct ‘03) and $25,800 (Oct ’04)
•Law changed for 2003 to base outlier cost-to-charge ratio on latest“filed” cost reports versus latest “settled” cost reports.
Dol
lars
in M
illio
ns
$0
$50
$100
$150
$200
$250
$300
$350
2001 2002 2003 2004
$2845.1%
$2183.7%
$602.0%
Medicare Outlier Payments % of O/L Payments to Total Medicare
$240 4.7%
6 months
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 1313
Labor CostLabor Cost
* Eastern and Western Consolidated Operations
$48
$34
$41
$28$35
$24
$32
$22
$34
$23
$34
$22
$0
$25
$50
Q1 03 Q2 03 Q3 03 Q4 03 Q1 04 Q2 04
15%vs.
Q103
15%vs.
Q10325%vs.
Q103
25%vs.
Q103
33%vs.
Q103
33%vs.
Q103
29%vs.
Q103
29%vs.
Q103
29%vs.
Q103
29%vs.
Q103
7.0%
4.4%4.9%4.7%5.2%5.4%5.0%5.4%7.0%
4.9%4.5%4.8%4.8%6.4%
0%
5%
10% 20012001
+6.5% +5.1% +4.7% +4.5%+4.5%JUNE YTDJUNE YTD
Wage RateSame Facility - % Change from PY
20022002 20032003 20042004
1Q01
2Q01
3Q01
4Q01
1Q02
2Q02
3Q02
4Q02
1Q03
2Q03
3Q03
4Q03
1Q04
2Q04
Total Operations* Nursing
Contract Labor Reduction$/Adj. Patient Day
1: Includes Kansas City facilities.
1
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 1414
4.7%
8.1%5.4%
5.6%5.5%5.5% 5.3%
3.8%
6.0%6.2%
7.5%
9.3%
7.4%7.8%
5.5%
6.6%
10.4%
7.6%
8.9%
10.8%10.2%
8.0%
6.0%7.0%
8.8%8.5%8.0%
5.2%
-1%
1%
3%
5%
7%
9%
11%
13%
15%
1Q 01 2Q 01 3Q 01 4Q 01 1Q 02 2Q 02 3Q 02 4Q 02 1Q 03 2Q 03 3Q 03 4Q 03 1Q 04 2Q 04
20012001 20022002 20032003 20042004
7.0% 9.4%7.4%
6.4%6.7%6.5%
Bad Debt Impact on Operating Expenses per Bad Debt Impact on Operating Expenses per Adjusted AdmissionAdjusted Admission
Op
erat
ing
Exp
en
ses /
AA
– P
erc
en
t C
han
ge
fro
m P
rio
r Y
ear
Operating Expense/AA Operating Expense/AA (Adj. For Bad Debt)
Same Facility – Percent Change from Prior Year
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 1515
The Genesis of the Bad Debt/CharityThe Genesis of the Bad Debt/Charity Care IssueCare Issue
22.222.2%%
23.523.5%%
21.221.2%%
22.222.2%%
17.017.0%%
19.219.2%%
29.729.7%%
23.523.5%%
15.115.1%% 15.415.4%%
19.719.7%%
16.716.7%%20.320.3%%15.415.4%%
19.319.3%%15.915.9%%
16.416.4%%
NationalAverage:15.2% 1
NationalAverage:15.2% 1
18.118.1%%
>20% Uninsured
15-20% Uninsured
<15% Uninsured
25.625.6%%
14.6%
22.822.8%%
HCA is in 14 of the 20 highest uninsured states, with 72% of its hospitals in those states
HCA is in 14 of the 20 highest uninsured states, with 72% of its hospitals in those states
HCAHCAWeightedAverage:22.6% 2
HCAHCAWeightedAverage:22.6% 2
1: U.S. Census Bureau “Health Insurance Coverage in the United States: 2002”.2: Kaiser Commission: Health Ins. Coverage of Nonelderly Adults 2001-2002.
13.1%13.1%
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 1616
Bad Debts & CharityBad Debts & CharityQuarterly TrendingQuarterly Trending
Bad DebtsBad Debts
$368
$123
$371
$143$411
$156
$431
$156
$428
$182
$577
$209
$566
$229
$636
$201
$694
$218
$661
$232
$0
$1,000
1Q02 2Q02 3Q02 4Q02 1Q03 2Q03 3Q03 4Q03 1Q04 2Q04
$610
$786 $795$837
$1B
$0
$587$567$514$491
Charity Bad Debts
$912 $893
7.6%8.3%
10.6%11.7%
7.6%8.6% 8.1%
10.3%11.4% 11.3%
5%
1Q02 2Q02 3Q02 4Q02 1Q03 2Q03 3Q03 4Q03 1Q04 2Q 04
BD % of Net RevenueBD % of Net Revenue
Bad Debts & CharityBad Debts & Charity
14%
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 1717
HCA Reduces Malpractice Reserves by HCA Reduces Malpractice Reserves by $59 Million in 2Q 2004$59 Million in 2Q 2004
1717
4
1618
14
25
103
9
0
5
10
15
20
25
30
1997 1998 1999 2000 2001 2002 2003 2004
HCA Large Claims DecliningHCA Large Claims Declining
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 1818
HCA is Investing Significantly in ProgramsHCA is Investing Significantly in Programs for Patient Safety and Improved Patient Outcomesfor Patient Safety and Improved Patient Outcomes
E MAR: Medication Error Prevention
E POM: Physician Order Entry
100% Participation in CMS Quality Reporting Initiative
Member of NQF and Leapfrog
Cardiovascular, OB and Emergency Department Initiatives
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 1919
Accounts Receivable IndicatorsAccounts Receivable IndicatorsCash Collections % Adj. Net Revenue / Days in A/RCash Collections % Adj. Net Revenue / Days in A/R
20022002 20032003 20042004
103.6%100.8%
105.1%101.8%
105.9%103.6%
100.5% 99.6%103.0%103.5%
49 4950
51 51
4849
5150
49
90%
100%
110%
120%
130%
140%
150%
1Q 02 2Q 02 3Q 02 4Q 02 1Q 03 2Q 03 3Q 03 4Q 03 1Q 04 2Q 04
30
35
40
45
50
55
Cas
h C
olle
ctio
ns
Cas
h C
olle
ctio
ns
% A
dju
sted
Net
Rev
enue
% A
dju
sted
Net
Rev
enue
Days in A
ccounts Receivable
Days in A
ccounts Receivable
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 2020
Strong Cash Flow Trends Provide Strong Cash Flow Trends Provide OpportunitiesOpportunities
$1,301
$1,584
$2,046
$2,786 $2,822
$0
$3,500
1999 2000 2001 2002 2003
Net Cash Provided by Operating ActivitiesDollars in Millions
Excluding settlements with government agencies and investigation related costs.
New DividendNew DividendPolicyPolicy$250mm annually$250mm annually
Share Repurchase Share Repurchase ProgramProgram$7.5B in 8 years$7.5B in 8 years
Capital ReinvestmentCapital Reinvestment$1.65B in 2004$1.65B in 2004
Balance SheetBalance Sheet55% @ 6/30/0455% @ 6/30/04Debt-to-debt and Debt-to-debt and total equity ratiototal equity ratio
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 2121
Employee Satisfaction at Record LevelsEmployee Satisfaction at Record Levels
26.7%25.9%
22.8%
20.1%
18.8%18.3%
17.0% 16.8%
3.5%
3.6%
3.7%
3.8%
15%
20%
25%
30%
2000 2001 2002 2003
3.3%
3.4%
3.5%
3.6%
3.7%
3.8%
3.9%
Employee Satisfaction(Gallup Score)
Employee Turnover
Nurse Turnover
Tu
rno
ver
Rat
eS
atisfaction
Sco
re
2121
Bear Stearns/Sept.Bear Stearns/Sept.20042004HCAHCA 2222
A prudent financial strategy that provides for a strong A prudent financial strategy that provides for a strong balance sheet and return of cash to shareholders through balance sheet and return of cash to shareholders through
share repurchase and/or dividendsshare repurchase and/or dividends
Excellent Investment OpportunitiesExcellent Investment Opportunities
Strong Cash FlowsStrong Cash Flows
Excellent Long-Term Earnings Growth OutlookExcellent Long-Term Earnings Growth Outlook
Great AssetsGreat Assets
In Summary We Have….In Summary We Have….