B.C. Auditor General report on B.C. prisons

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    AN AUDIT OF THE ADULT CUSTODY DIVISIONSCORRECTIONAL FACILITIES AND PROGRAMS

    www.bcauditor.com

    January 2015

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    623 Fort Street

    Victoria, British Columbia

    Canada V8W 1G1

    P: 250.419.6100

    F: 250.387.1230

    www.bcauditor.com

    Te Honourable Linda Reid

    Speaker o he Legislaive Assembly

    Province o Briish Columbia

    Parliamen Buildings

    Vicoria, Briish Columbia

    VV X

    Dear Madame Speaker:

    I have he honour o ransmi o he Legislaive Assembly o Briish Columbia my repor,An Audi o he

    Adul Cusody Divisions Correcional Faciliies and Programs.

    We conduced his audi under he auhoriy o secion () o heAudior General Acand in accordance

    wih he sandards or assurance engagemens se ou by he Charered Proessional Accounans o Canada

    (CPA) in he CPA Handbook - Assurance.

    Te purpose o his audi was o deermine wheher he Adul Cusody Division is planning or, and

    providing, he aciliies and programs i needs o mee is mission.

    My repor conains several recommendaions o assis he Adul Cusody Division in demonsraing is

    effeciveness wih he resources ha i has available, in proacively managing is perormance, and in making

    decisions ha are ully inormed by evidence.

    We wish o acknowledge he dedicaed saff a he Adul Cusody Division or heir cooperaion wih his

    audi and or he imporan role ha hey play in our criminal jusice sysem.

    Carol Bellringer, FCA

    Audior General

    Vicoria, Briish Columbia

    January

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    TA B L E O F C O N T E N T S

    AUDITOR GENERALS COMMENTS

    EXECUTIVE SUMMARY

    SUMMARY OF RECOMMENDATIONS

    RESPONSE FROM THE MINISTRY OF JUSTICE

    DETAILED REPORT

    Background

    Audi t object ives and scope

    Audi t conclusion

    Key findings and recommendations Providing safe, secure custody t hrough correctional facilities

    Reducing criminal behaviour through programs

    Complying with current policy and legislation

    APPENDIX A Adul t Custody Division Working Group :Special Population Management Strategies

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    AU D I T O R G E N E R A LS C O M M E N T S

    J C have been challenged wihmeeing increasing demands on correcional services. As a resul o concerns raised

    abou overcrowding in BC correcional cenres, we carried ou his audi o deermine

    wheher he Adul Cusody Division o he Minisry o Jusice is effecively managing

    capaciy o ensure sae and secure cusody, and providing programs o reduce re-offending.

    Correcional cenres in Briish Columbia are over capaciy, operaing a %

    occupancy on average wih individual cenres ranging rom % o %. Prison

    overcrowding increases risks o boh inmaes and saff, and conribues o rising

    ension and he poenial or conflics. Alhough he Adul Cusody Division regularly

    inspecs, assesses risks, and moniors and reviews criical incidens, i canno adequaely

    demonsrae wheher operaing is prisons a hese levels provides or sae cusody.

    In his audi, we also ound ha inmaes are no geting imely access o programs

    ha can reduce heir risk o re-offending once hey are released. Our repor,

    Eec iveness o Communiy Correcions, had similar findings regarding he provision

    and compleion o programming in he Communiy Correcions Division. Re-offending

    has a direc cos o axpayers and poses saey risks o communiies.

    For he Adul Cusody Division o achieve is mission, i needs o ocus more on

    proacively managing o achieve desired resuls. Tis includes mapping ou wha he

    Division wans o achieve and how i will ge here, as well as making decisions ha areully inormed by evidence.

    Given hese audi findings, we have made several recommendaions o suppor he

    Adul Cusody Division in planning or, and providing, he aciliies and programs i

    needs o mee is mission.

    Many acors conribue o cusody pressures, criminal behaviour and re-offending;

    his audi only examined one par o he criminal jusice sysem. Improving oucomes

    requires sraegies and approaches ha consider he broader criminal jusice sysem.

    We wish o acknowledge he dedicaed saff we me hroughou his audi and he

    imporan role hey play in our criminal jusice sysem. Teir cooperaion wih hisaudi is appreciaed.

    Carol Bellringer, FCA

    Audior General

    Vicoria, BC

    January

    C B,FCAAudior General

    AUDIT TEAMMalcolm Gason

    Assisan Audior General

    Peer Nagai

    Direcor

    Laura Pierce

    Manager

    racey Janes

    Audior

    http://www.bcauditor.com/pubs/2011/report10/bc-community-corrections-cccphttp://www.bcauditor.com/pubs/2011/report10/bc-community-corrections-cccp
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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    E X E C U T I V E S U M M A R Y

    C he imprisonmen oindividuals who have been conviced o a crime, or who are being held awaiing a rial,

    senencing or review. In Canada, correcional cusody is a shared responsibiliy beween

    ederal and provincial/erriorial governmens.

    Te Governmen o Briish Columbia is responsible or he cusody o aduls over

    years o age who are serving a provincial jail senence o up o wo years less a day, being

    held while awaiing rial or senencing, or being held pending an immigraion review.

    Jus under , inmaes were admited ino BCs nine correcional cenres in /,

    wih an average daily inmae coun o ,. Approximaely hal were senenced

    offenders, and hal were inmaes awaiing rial or senencing.

    Te Adul Cusody Division, wihin he BC Minisry o Jusice, is responsible or

    providing in-cusody correcional supervision or all adul inmaes. Te Divisions

    mission is o provide safe and secure custody of inmates and deliver programs that

    promote public safety and reduce criminal behaviour.Providing sae and secure

    cusody ulfills cour judgemens and reducing criminal behaviour increases public

    saey. Reducing re-offending can also reduce he social and economic coss associaed

    wih crime, and he direc coss o incarceraing individuals.

    We carried ou his audi o deermine wheher he Adul Cusody Division is planning

    or, and providing, heaciliies andprogramsi needs o mee is mission.

    Overall, we ound ha he Divisions lack o atenion o perormance managemen,

    evidence-based decision making, and offender programming increase he risk o inmae,

    saff and public saey. More atenion o hese areas would increase he likelihood ha

    he Division direcs ime and money ino programs and aciliies ha are effecive.

    Correctional facilities

    In , BC was experiencing one o he highes raes o double-bunking among

    Canadian provinces, wih he average occupancy rae across all cenres a %.

    Overcrowding can increase ension and risks o conflic beween inmaes and saff,

    make separaing incompaible inmae populaions more challenging, and reduce

    opporuniies or rehabiliaive programming.

    Over he las seven years, reasury Board has approved approximaely $ million in

    capial expansion projecs ha, when compleed, will add over new cells, increasing

    bed space by % since . Tis is relieving some o he overcrowding pressures.

    Due o hese capaciy expansions and a recen drop in inmae numbers, he Divisions

    aciliies were operaing a % occupancy on average a he ime o he audi, wih

    individual cenres ranging rom % o %. Tese figures are based on available

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    E X E C U T I V E S U M M A R Y

    living unis in correcional cenres. We observed ha during he period o our audi

    he Division had a number o unis closed or budgeary reasons, which affecs

    available capaciy.

    We ound he Division was unable o demonsrae ha i has he righ amoun or ype

    o aciliies needed o provide sae, secure cusody. Te Division does assess he saey

    and securiy o is aciliies by engaging in regular inspecions, risk assessmens andmonioring, as well as criical inciden reviews. However, he Division has no:

    deined perormance expec aions or saey, securiy and occupancy, or

    assessed is curren perormance;

    demonsraed ha i has analy zed he increasing number o inmae saey and

    securiy i ncidens o ideniy how dierences in acil iy operaion, design or

    occupancy aec saey and securiy;

    analyzed he characerisics o he inmae populaion o ully in orm shor and

    long-erm decisions regarding aciliies; or

    ul ly assessed he eeciveness o sraegies used o manage capaciy, such as

    housing senenced and non-senenced inmaes ogeher and regularly movi nginmaes beween cenres o relieve pressures.

    We also ound ha he Division was meeing some, bu no all, o is legislaed

    requiremens and policy expecaions or accommodaing inmaes. In our sample o

    inmae files, we ound ha % o inmaes received imely access o living space ha is

    suied or heir populaion designaion (e.g., general populaion, proecive cusody)

    and securiy classificaion (open, medium, secure). However, we ound ha he

    Division did no consisenly house non-senenced inmaes separaely rom senenced

    inmaes, as oulined in he Correcions Ac Regulaion.

    Offender programs

    Te Division offers core programs or senenced inmaes (offenders) ha are specifically

    designed o reduce re-offending, by argeing issues ha conribue o a criminal

    liesyle and influence inmaes paterns o hinking and behaviour.

    For he sample o offender files we examined, we ound ha he Division in mos cases

    did no mee legislaion or policy expecaions o provide offenders wih imely access

    o core programs. Te Division recommended core programs ha aligned wih case

    managemen plans in only % o he files ha we examined. In oal, only % o

    sampled offenders ully or parially compleed hose core programs.

    We also ound he Division has no ensured ha he programs offered are effecive. I

    has no ramework in place o drive he planning, implemenaion and evaluaion o

    offender programs. I has no deermined wheher i has he righ number and ype o

    programs in place o reduce criminal behaviour. Evaluaions conduced by he Division

    o dae have shown ha only one o he five core programs offered reduces re-offending.

    Furhermore, he Division has no analyzed he inmae populaion o ideniy curren

    and uure program needs so ha i can direc resources a higher risk/needs cases.

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    S U M M A R Y O F R E C O M M E N D AT I O N S

    We recommend that the Adult Custody Division of the Ministryof Justice:

    1 develop and implemen a complee perormance managemen ramework o goals, objecives, sraegies,perormance measures and arges o achieve sae and secure cusody, and reduce criminal behaviour.Tis would include defining appropriae occupancy levels or correcional cenres.

    2 periodically assess rends in saey and securiy wihin and across correcional cenres o undersandhow differences in operaion, design or occupancy conribue o incidens and use he resuls o reduce

    he risk o reoccurrences.

    3 develop and implemen an approach o orecasing aciliy space and program needs ha accouns orhe complexiy o he inmae populaion, such as changes in populaion groups or shifs in populaion

    rends.

    4 ensure ha decisions regarding aciliy space and programs ully reflec key characerisics o he inmaepopulaion (such as securiy designaion, populaion classificaion, legal saus, ec.).

    5 periodically assess he effeciveness o all programs inended o reduce re-offending and use he resulso ideniy and implemen improvemens in programming.

    6 implemen a qualiy assurance sysem across correcional cenres o monior and coninuously improvehe classificaion and case managemen o inmaes.

    7 examine he impac o housing senenced and non-senenced inmaes ogeher and implemen anappropriae approach or meeing he requiremens o he Correcions Ac Regulaion.

    8 review he case managemen process o ideniy and address he barriers o offenders geting imely

    access o he programs hey need o reduce criminal behaviour. Tis would include evaluaing andimproving he reliabiliy o he risk/needs assessmen used o ideniy programs or offenders.

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    R E S P O N S E F R O M T H E M I N I S T R Y O F J U S T I C E

    A in he field o correcions, we coninuallyseek ways o improve he delivery o our programs and services or he ciizens o Briish

    Columbia. For his reason, BC Correcions appreciaes he work o he Office o he

    Audior General in heir Perormance Audi o he Adul Cusody Divisions aciliies

    and programs. Te resuling recommendaions provide an opporuniy or us o build

    on our bes pracices and mee our vision, mandae and goals ha ocus on reducing

    reoffending, proecing communiies and providing sae and secure cusody o inmaes.

    We would like o hank all o our dedicaed correcional proessionals who work on

    he ron lines / in our cenres o mee hese goals and o provide public saey o

    communiies hroughou he province. We would also like o exend a special hank you

    o he many saff who worked diligenly o ensure he audiors received he inormaion

    and assisance required o conduc his audi.

    BC Correcions acceps here are areas ha can be improved upon, paricularly

    wih respec o perormance managemen, qualiy assurance and he delivery o

    programming. A he same ime, we are pleased ha he Audior General recognized a

    number o areas where we are succeeding. Te Audior General acknowledged ha we

    place he highes imporance on he saey and securiy componen o our mission and

    ha we regularly monior, assess and ollow up on saey and securiy issues. Tey also

    acceped ha we have been successul in reducing capaciy pressures hrough our capial

    expansion projecs ha have added significan capaciy hroughou he province.

    Te minisry and BC Correcions accep he Audior Generals findings and are aking

    acion o address he issues idenified by he audi, as oulined below in our responses o

    he recommendaions.

    RECOMMENDATION 1:Develop and implemen a complee perormance managemen

    amework o goals, objecives, sraegies, perormance measures and arges o achieve sae

    and secure cusody, and reduce criminal behaviour. Tis would include defining appropriae

    capaciy levels or correcional cenres.

    Te Adul Cusody Division will implemen a perormance managemen

    ramework o add measures and arges o our sraegic plans and projec objeciveso achieve sae and secure cusody, and reduce criminal behavior.

    RECOMMENDATION 2:Periodically assess rends in saey and securiy wihin and across

    correcional cenres o undersand how differences in operaion, design or capaciy conribue

    o incidens and use he resuls o reduce he risk o reoccurrence.

    Trough he regular assessmen o saey and securiy incidens, BC Correcions

    will look or rends and indicaors ha poin o acors ha conribue o saey

    incidens occurring and use he resuls o reduce he risk o reoccurrence.

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    R E S P O N S E F R O M T H E M I N I S T R Y O F J U S T I C E

    RECOMMENDATION 3:Develop and implemen an approach o orecasing aciliy space

    and program needs ha accouns or he complexiy o he inmae populaion, such as changes

    in populaion groups or shifs in populaion rends.

    RECOMMENDATION 4:Ensure ha decisions regarding aciliy space and programs ully

    reflec key characerisics o he inmae populaion (such as securiy designaion, populaion

    classificaion, legal saus, ec.).

    In response o recommendaions and , BC Correcions will coninue o refine

    our orecasing echniques or aciliy space and program needs. We will explore

    wha acors could orecas shifs in he complexiy o he inmae populaion. And

    where such acors can be esablished, we will use ha orecas inormaion o

    inorm decisions regarding aciliy space and program needs.

    RECOMMENDATION 5:Periodically assess he effeciveness o all programs inended

    o reduce re-offending and use he resuls o ideniy and implemen improvemens in

    programming.

    BC Correcions will coninue o assess he effeciveness o all core programs whichare inended o reduce reoffending and use he resuls o ideniy and implemen

    improvemens in programming, as we have done in previous evaluaions.

    RECOMMENDATION 6:Implemen a qualiy assurance sysem across correcional cenres

    o monior and coninuously improve he classificaion and case managemen o inmaes.

    Building on he perormance managemen ramework oulined in recommendaion

    , he Adul Cusody Division will implemen a case managemen qualiy assurance

    sysem o monior classificaion and improve he case managemen o inmaes.

    RECOMMENDATION 7:Examine he impac o housing senenced and non-senenced

    inmaes ogeher and implemen an appropriae approach or meeing he requiremens o heCorrecions Ac Regulaion.

    Te Division will look a ways o examine he impac o housing senenced and

    non-senenced inmaes ogeher and ensure our approach mees he requiremens

    o he Correcions Ac Regulaion.

    RECOMMENDATION 8: Review he case managemen process o ideniy and address he

    barriers o offenders geting imely access o programs hey need o reduce criminal behaviour.

    Tis would include evaluaing and improving he reliabiliy o he risk/needs assessmen used

    o ideniy programs or offenders.

    Te Adul Cusody Division will use he perormance managemen ramework andhe case managemen qualiy assurance sysem o ideniy and address barriers o

    offenders geting imely access o programming ha reduces criminal behavior.

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    D E T A I L E D R E P O R T

    BACKGROUND

    Correcional cusody reers o he imprisonmen o individuals conviced o a crime,

    or held awaiing a rial, senencing, or review. Oher orms o correcional supervision

    include condiional senences, parole, and probaion. In Canada, correcional supervision is

    a shared responsibiliy beween ederal and provincial/erriorial governmens. Provincial

    and erriorial sysems are responsible or adul offenders serving senences o less han

    wo years, persons held while awaiing rial or senencing, offenders serving communiy

    senences (e.g., probaion or condiional senences), and youh offenders.

    In Briish Columbia, he responsibiliy or enorcing cour ordered supervision lieswih BC Correcions, wihin he Minisry o Jusice. Wihin BC Correcions, he Adul

    Cusody Division (he Division) oversees aduls who are serving a provincial jail

    senence (up o wo years less a day), or are being held while awaiing rial, senencing,

    or an immigraion review. Te Communiy Correcions Division is responsible or

    supervising offenders living in he communiy (approximaely , individuals are

    supervised in he communiy on a given day). Youh cusody services are under he

    responsibiliy o he Minisry o Children and Family Developmen.

    Te Divisions mission is o provide safe and secure custody of inmates, and deliver

    programs that promote public safety and reduce criminal behaviour.Holding inmaes

    saely and securely in cusody ulfills cour judgemens and reducing criminal behaviourincreases public saey. Reducing re-offending reduces he social and economic coss

    associaed wih crime, as well as he direc coss o incarceraing individuals.

    Exhibit 1: BC inmate population profile

    Source: BC Correcions

    0

    750

    1,500

    2,250

    3,000

    Immigration detentionSentencedNon-sentenced

    2013/142012/132011/122010/112009/102008/09

    Average

    DailyCount

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    D E T A I L E D R E P O R T

    Te Division operaes primarily under he Correcions Acand he Correcions Ac

    Regulaion. Over , ull- and par-ime saff manage and operae nine correcional

    cenres across BC. Governmen figures show ha i cos $ million o operae he

    Division in /, or approximaely $ per inmae, per day.

    Te Division repored ha jus under , inmaes were admited ino BC

    correcional cenres in /, wih an average daily coun o ,. Approximaelyhal were senenced inmaes and hal were awaiing rial or senencing. In /, he

    average lengh o say was days or senenced offenders and days or hose awaiing

    rial or senencing. Immigraion deainees, held hrough agreemen wih Canada Border

    Services Agency under he ederalImmigraion Ac, ypically make up a small percenage

    o inmaes held in provincial cusody. Exhibi shows he breakdown o prison

    populaions in BC over he las six years.

    BC correctional centres

    Te Divisions nine correcional aciliies range in age, design, size, and level o securiy.

    Te hree securiy levels secure, medium and open are a uncion o aciliy design

    and he degree o which inmaes are able o move reely wihin he aciliy. Living

    unis wihin aciliies are designaed ino differen populaion groups, such as general

    populaion, proecive cusody, and inmaes wih menal healh needs. Tis allows or

    specialized orms o supervision or each group. Exhibi oulines curren correcional

    cenres in BC, and heir securiy level.

    Correctional centreSecurity level

    (secure/medium/open)Total #of cells

    Alouete Correcional Cenreor Women (ACCW)

    All levels 192

    Ford Mounain Correcional Cenre(FMCC)

    Medium 94

    Fraser Regional Correcional Cenre(FRCC)

    Secure(2 emporary open unis)

    304

    Kamloops Regional CorrecionalCenre (KRCC)

    Secure(1 emporary open uni)

    185

    Nanaimo Correcional Cenre(NCC)

    Medium 190

    Norh Fraser Prerial Cenre(NFPC)

    Secure 300

    Prince George RegionalCorrecional Cenre (PGRCC)

    Secure(2 open unis)

    151 male25 emale

    Surrey Prerial Services Cenre(SPSC)

    Secure 365

    Vancouver Island RegionalCorrecional Cenre (VIRCC)

    Secure 207

    Total number of cells in BC 2,013

    Exhibit 2: BC correctional centres and security levels (June 2014)

    Source: BC Correcions

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    D E T A I L E D R E P O R T

    Trends in inmate populations

    Federal and provincial/erriorial inmae populaions have increased over he pas hree

    decades.Exhibi shows some o he increases in inmae couns since /. Facors

    ha can impac inmae populaions include:

    general populaion growh;

    rends in he ype and number o crimes;

    shis in policing;

    changes in legisla ion and senencing; and

    var iaions in legal case processing imes.

    According o Saisics Canada, he annual average number o inmaes in BC has

    increased by % since /. In ha same ime, BC Saisics repors ha he oal

    BC populaion increased by %. Tis growh in he number o inmaes, as well as he

    closure o provincial aciliies in , conribued o exensive double-bunking in

    cells, almos all o which were designed or single occupancy. In , he Canadian

    Parliamenary Budge Officer repored ha BC was experiencing among he highes

    raes o double-bunking in Canada, wih he average occupancy o % across is

    correcional cenres. Due o aciliy expansions and a recen drop in inmae numbers,

    correcional cenres were operaing a % occupancy overall a he ime o he

    audi, wih individual cenres ranging rom % o % (see Exhibi ). On average,

    his means ha over hal o inmaes were sharing cells. Tese figures are based on he

    Exhibit 3: Provincial Adult Custody Services, average inmate counts (in custody) 1978/79 - 2012/13

    Source: Saisics Canada

    0

    1,000

    2,000

    3,000

    4,000

    5,000

    6,000

    7,000

    8,000

    9,000

    10,000 British Columbia

    Alberta

    Saskatchewan

    Manitoba

    Ontario

    Quebec

    1978

    -79

    1981

    -82

    1984

    -85

    1987

    -88

    1990

    -91

    1993

    -94

    1996

    -97

    1999

    -00

    2002

    -03

    2005

    -06

    2008

    -09

    2011

    -12

    2012

    -13

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    D E T A I L E D R E P O R T

    number o available living unis in correcional cenres; some unis were closed o mee

    budge arges.

    According o BC Correcions and correcions lieraure, prison overcrowding can

    adversely affec saff and inmaes. Tis includes:

    greaer challenges separaing i ncompaible inmaes;

    reduced opporuniies or rehabiliaive, raining, educaional and recreaional

    programming;

    increased ension and risk o conlic beween inmaes and sa; and

    higher raes o illness and suicide among inmaes.

    Correctional centre

    Occupancyrate

    Mar. 2011

    Occupancyrate

    Nov. 2012

    Occupancyrate

    Jun. 2014

    Faciliies or emales

    Alouete Correcional Cenreor Women (ACCW)

    81% 84% 110%

    Prince George RegionalCorrecional Cenre (PGRCC)

    108% 80% 112%

    Surrey Prerial ServicesCenre (SPSC)

    222% N/A* N/A*

    Total 119% 83% 110%

    Faciliies or malesFord Mounain CorrecionalCenre (FMCC)

    105% 103% 107%

    Fraser Regional CorrecionalCenre (FRCC)

    164% 153% 142%

    Kamloops RegionalCorrecional Cenre (KRCC)

    179% 146% 154%

    Nanaimo CorrecionalCenre (NCC)

    96% 96% 161%

    Norh Fraser Prerial Cenre 194% 179% 122%

    Prince George Regional

    Correcional Cenre (PGRCC)

    175% 152% 165%

    Surrey Prerial ServicesCenre (SPSC)

    170% 144% 136%

    Vancouver Island RegionalCorrecional Cenre (VIRCC)

    157% 147% 177%

    Total 161% 146% 143%

    Total Overall 157% 138% 140%

    Exhibit 4: Selected daily occupancy rates in BC correctional centres

    *Noe ha in November 2012, women were no longer housed a Surrey Prerial Services CenreSource: BC Correcions

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    D E T A I L E D R E P O R T

    o manage hose r isks, BC Correcions and Capial Asse Managemen

    Plans proposed o expand cusody capaciy (see Exhibi ). reasury Board

    subsequenly approved approximaely $ million in capial expansion projecs ha,

    when compleed, will add over new emporary and permanen cells (represening a

    % increase over capaciy). Tis includes he recen expansion o he Surrey Pre-

    rial Services Cenre and he upcoming build o he Okanagan Correcional Cenre. Temos recen BC Correcions orecasing daa approximaes ha he average daily coun

    o inmaes is expeced o increase o , in /. Tis would mean an average

    occupancy rae o %, wih % o inmaes double-bunked.

    BC Corrections programming

    Wihin correcional cenres, he Division offers inmaes a range o programs, as required

    by he Correcions Ac Regulaion. Programming covers differen opics, including:

    religion, recreaion, educaion and raining, and programs designed o assis inmaes in

    reducing he risk hey presen o he communiy.

    o reduce he risk o re-offending, he Division offers core programs designed

    o influence inmaes paterns o hinking and behaviour ha conribue o a

    criminal liesyle.

    Core programs currenly available in BC correcional cenres include:

    Respecul R elaionships:designed o provide paricipans wih a greaer

    undersanding o abusive behaviours and develop sraegies o end he v iolence

    in heir lives.

    Exhibit 5: BC Corrections 2011 Capital Asset Management Plan implementation steps

    Source: BC Correcions

    An inmate works in the bicycle shopat the Vancouver Island RegionalCorrectional Centre

    1,200

    1,400

    1,600

    1,800

    2,000

    2,200

    2,400

    2,600

    2,800

    3,000

    3,200

    3,400

    3,600

    19/2018/1917/1816/1715/1614/1513/1412/1311/1210/1109/1008/0907/0806/0705/0604/05

    Num

    berso

    fInmatesan

    dCe

    lls

    3,365

    In ter im Ce ll s PGRCCACCW

    SPSC - Surrey Pretrial Services Centre

    ACCW - Alouette Correctional Centrefor Women

    PGRCC - Prince GeorgeRegional Correctional Centre

    *Note that forecasts have been revised

    since 2011

    SPSCExpansion

    Okanagan

    LowerMainland

    2844 cellsNanaimo

    TARGET # CELLS for32% inmates double celled

    INMATE POPULATION

    FORECAST*

    CELLS

    Source: BC Correcions

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    D E T A I L E D R E P O R T

    Subsance Abuse Managemen Program: designed o reduce subsance abuse

    relapse and help oenders develop healhier liesyles.

    Violence Prevenion: designed o reduce aggressive behaviour.

    Emoions Managemen or Women:designed o help ema le oenders develop

    basic sk ill s or managing di icu l emoions in a way ha lead s o healhy,producive oucomes.

    Relaionship Skills or Women:designed o each emale oenders how o

    become more skilled a developing and mainain ing heal hy relaionships.

    Exhibi provides an overview o oher programs offered a BC correcional cenres.

    AUDIT OBJECTIVES AND SCOPEWe examined wheher he Adul Cusody Division is:

    planning or, and providing, he acil iies i needs o deliver sae and

    secure cusody;

    planning or, and providing, he programs i nmaes need o reduce criminal

    behaviour; and

    providing inmaes wih access o aci liies and programs ha are consisen

    wih curren policies and legisla ion.

    Te firs wo objecives o he audi ocused on he effeciveness o he Division in

    meeing is mission, and he hird assessed compliance wih curren policy

    and legislaion.

    We based our audi expecaions on applicable policy and legislaion, correcional

    planning guides, discussions wih Division saff, and he advice o wo subjec mater

    Exhibit 6: Non-core programs at BC correctional centres

    Source: BC Correcions

    In addiion o core programs, inmae programming offered a correcional

    ceners can include:

    Essenial Skills o Success shor classes eaching lie skills, such as how ocomplee a resume

    Work and vocaional skills hands-on work experience (fire suppression,

    carpenry, kichen)

    Educaional programs parnerships wih educaional insiuions help

    inmaes achieve diplomas and improve heir educaion

    Lieracy skills improving inmaes reading and wriing skills

    Guhrie House inensive reamen and counselling (see p. )

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    D E T A I L E D R E P O R T

    expers. We also reviewed he BC governmens Capial Asse Managemen Framework,

    capial planning rameworks, examples rom oher jurisdicions, and similar audis

    conduced by oher legislaive audi offices.

    We reviewed BC Correcions documens rom o , as well as some earlier

    documens o undersand long-erm capaciy pressures and rends. We inerviewed

    correcions saff rom headquarers, and a eigh o he nine correcional cenres. Wealso examined a random sample o inmae files, including inake assessmens, living

    uni placemen, and program case managemen. Tis work began in Sepember

    and concluded in June .

    We conduced he audi in accordance wih he sandards or assurance engagemens

    se ou by he Charered Proessional Accounans o Canada (CPA) in he CPA

    Handbook Assurance.

    AUDIT CONCLUSION

    We concluded ha he Division:

    could no demonsrae ha i was planning or, or providing, he aciliies i

    needs o deliver sae and secure cusody;

    was nei her plann ing or, nor providing , he programs ha inmaes need o

    reduce criminal behaviour; and

    provided mos inmaes wih accommodaion, bu no o programs designed o

    reduce he risk ha inmaes presen o he communiy, as ouli ned in policy

    and legislaion.

    KEY FINDINGS AND RECOMMENDATIONS

    Providing safe, secure custody through correctionalfacilities

    Providing he righ number and mix o correcional aciliies (prisons), along wih oher

    correcional ools (saff, echnology, operaional policies), assiss in reducing risk and

    meeing inended oucomes or saey and securiy.

    o mee he saey and securiy porion o is mission, we expeced o find ha he

    Division had:

    esablished goals, objecives and perormance measures or sae and

    secure cusody;

    analyzed is in mae populaion o ideniy he acil iies ha i needs;

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    D E T A I L E D R E P O R T

    assessed wheher is curren aciliies deliver sae and secure cusody; and

    developed, assessed and implemened sraegies o address any gaps beween

    he aciliies i has a nd hose i needs.

    Overall, he Division could no demonsrae ha i was ideniying and providing he

    aciliies i needs o deliver sae and secure cusody.

    The Adult Custody Division has not defined what safe andsecure custody means or how it will be achieved

    We expeced o find ha he Division had a perormance managemen ramework o

    guide is decision making and achieve is mission or sae and secure cusody. Exhibi

    oulines he key componens o he planning process ha we expeced o find. Exhibi

    provides examples o wha he componens migh look like.

    We ound ha he Division has goals or responding o a growing inmae populaion

    and reducing overcrowding (a componen o saey and securiy). However, i has

    no defined wha sae and secure means, how i wil l achieve his hrough goals and

    sraegies, or how i wil l measure perormance. Consequenly, he Division lacks an

    overall ramework o drive and suppor decision making, and has no means o gauging

    and reporing is progress and success.

    Exhibit 7: Performance management cycle

    Source: Office o he Audior General o Briish Columbia

    Objectives(priorities):describe how goalswill be acheived

    Strategies:specific steps tomeet objectives

    Performancemeasures:indication of whetherobjectives and goalsare being met

    Mission:overarching aim ofthe organization Goals:

    outline what anorganization isworking towards

    Goals:outline what anorganization isworking towards

    Exhibit 8: Examples of goals,

    objectives and performance measuresfrom other jurisdictions

    Goal: Developmen o prison

    capaciy... sufficien or a -year

    projecion o accommodae all

    inmaes in a aciliy appropriae or

    heir needs and risks. (Carer Goble

    Lee, Correcional Faciliy Needs Assessmen and

    Maser Planning)

    Objective: Develop, implemen and

    evaluae [he number and ype o]

    new beds [needed] o appropriaely

    house offenders. (Idaho Deparmen o

    Correcions Sraegic Plan)

    Performance Measure and Target:

    Decrease he rae o inmae on

    inmae assauls per inmaes

    by %. (Colorado Deparmen o Correcions

    Sraegic Plan)

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    D E T A I L E D R E P O R T

    Wihou defining wha mus be measured, i is impossible o gauge effeciveness and

    ideniy areas o paricular challenge. racking perormance agains goals and objecives

    inorms managemen decisions and highlighs areas or improvemen.

    RECOMMENDATION 1: We recommend ha he Adul Cusody Divisiondevelop and implemen a complee perormance managemen amework o goals,

    objecives, sraegies, perormance measures and arges o achieve sae and securecusody, and reduce criminal behaviour. Tis would include defining appropriae

    occupancy levels or correcional cenres.

    The Adult Custody Division regularly assessed the safety andsecurity of correctional centres, but did not analyze trendsover time

    We expeced o find ha he Division had assessed wheher is aciliies deliver sae and

    secure cusody.

    We ound ha while he Division regularly moniors, assesses and ollows up on saey

    and securiy issues, i canno say wheher is aciliies are sae and secure, because i has

    no defined is expecaions. Neverheless, i has processes ha can ideniy deficiencies

    in saey and securiy and conribue o an undersanding o correcional cenres saey

    and securiy. For example, he Division responds o saey and securiy issues afer an

    inciden occurs hrough inciden reporing, criical inciden reviews and operaional

    reviews. Te Division also conducs regular assessmens o aciliies and has esablished

    commitees o discuss emerging rends and issues, and o work collaboraively

    beween cenres.

    Exhibit 9: Safety and security incidents reported at BC correctional centres (2009 - 2012)

    Source: BC Correcions

    0

    200

    400

    600

    800

    1,000

    1,200

    1,400

    2012201120102009VIRCCSPSCPGRCCNFPCNCCKRCCFRCCFMCCACCW

    Num

    bero

    fInci

    dents

    Correctional Centres

    ACCW Alouette CorrectionalCentre for Women

    FMCC Ford MountainCorrectional Centre

    FRCC Fraser RegionalCorrectional Centre

    KRCC Kamloops RegionalCorrectional Centre

    NCC NanaimoCorrectional Centre

    NFPC North FraserPretrial Centre

    PGRCC Prince GeorgeRegional Correctional Centre

    SPSC Surrey Pretrial ServicesCentre

    VIRCC Vancouver Island RegionalCorrectional Centre

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    D E T A I L E D R E P O R T

    However, he Division could no demonsrae ha i is analyzing rends over ime or he

    differences beween is aciliies (i.e., he number and ype o incidens occurring and

    why) o ideniy how differences in operaion, design or occupancy conribue o saey

    and securiy incidens. Specifically, he Division has no evaluaed how he curren

    occupancy rae o %, or is arge o %, affecs saey.

    Figures show ha he number o saey and securiy incidens has increased in all BC

    correcional cenres beween and (see Exhibis and ). Te Division old

    us ha his reflecs an increase in saff reporing, no necessarily an increase in incidens.

    Analyzing his daa could confirm his and provide greaer insigh ino rends.

    In , he Division pu in place a sysem o rack saey and securiy incidens,

    including: behaviour, criical evens, conraband, injury/illness, securiy, and violence.

    aking his work a sep urher by analyzing daa would assis he Division wih

    undersanding sae and secure occupancy levels and ideniy barriers o meeing goals

    and objecives. racking wha is working and no working wihin correcional cenres

    would allow or coninuous improvemen.

    RECOMMENDATION 2: We recommend ha he Adul Cusody Divisionperiodically assess rends in saey and securiy wihin and across correcional

    cenres o undersand how differences in operaion, design or occupancy conribue o

    incidens and use he resuls o reduce he risk o reoccurrences.

    Exhibit 10: Rate of safety and security incidents per month (February 2009 - September 2014)

    Source: BC Correcions

    #ofincientsperaveragenum

    erofinm

    ates

    0.00

    0.05

    0.10

    0.15

    0.20

    0.25

    0.30

    Rate of incidents per month across all correctional centres

    2014/Aug

    2014/May

    2014/Feb

    2013/Nov

    2013/Aug

    2013/May

    2013/Feb

    2012/Nov

    2012/Aug

    2012/May

    2012/Feb

    2011/Nov

    2011/Aug

    2011/May

    2011/Feb

    2010/Nov

    2010/Aug

    2010/May

    2010/Feb

    2009/Nov

    2009/Aug

    2009/May

    2009/Feb

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    D E T A I L E D R E P O R T

    The Adult Custody Division has not full y determined facilityneeds for inmates

    We expeced o find ha he Division idenified, colleced and used inmae daa o make

    ully inormed decisions abou he ype and amoun o space i needs now, and in

    he uure. Tis would include orecasing uure demand or Division accommodaion

    and programs. Furhermore, we expeced o find ha he Division would use ha

    inormaion o develop, assess and implemen sraegies o address any gaps in

    aciliies capaciy.

    We ound ha he Division collecs relevan inormaion on inmaes, bu does no

    consisenly use ha inormaion o deermine is shor- and long-erm aciliy needs.

    Also, orecasing daa used by he Division o predic uure demand does no accoun

    or he complexiy and characerisics o he inmae populaion. We ound ha he

    Division has developed sraegies o provide inmaes wih accommodaion, bu i does

    no evaluae he relaive meris o hose sraegies. Tis would involve assessing he

    risks and benefis o sraegies, such as housing senenced and non-senenced inmaes

    ogeher, and regularly moving inmaes beween cenres o relieve pressures.

    Undersanding needs and implemening sraegies o address gaps can reduce capaciy

    pressures and miigae saey and securiy risks. Tis is especially imporan when

    planning or correcional aciliies, which ake considerable ime and money o build.

    Projecing he demand o he long-erm prison populaion al lows jurisdicions o plan

    or anicipaed changes and make inormed invesmen decisions.

    We ound ha he Divisions capial invesmen recommendaions o he amoun o

    uure space required were inormed by acual and projeced populaion growh. Te

    Division used orecass o esimae he amounto space i needs (i.e., wheher o build a

    new aciliy); however, i did no use inmae daa o projec hetype

    o space necessary.I did no accoun or he complexiy or characerisics o he inmae populaion, such

    as changes in populaion groups (e.g., menal healh needs, legal saus) or shifs in

    populaion rends (e.g., average lengh o say or inmaes, admissions rae). Despie

    flucuaions and cyclical rends in he inmae populaion, he Division has no idenified

    key drivers o hose rends o help undersand sysem pressures, generae orecasing

    scenarios, and improve planning or he uure.

    In some siuaions, he Divisions decisions werebased on an assessmen o he daa i

    collecs. For example, we ound ha he Divisions decisions o change he designaion

    o living unis were generally based on an assessmen o he curren inmae populaion.

    Also, he Division has done some preliminary work o ideniy he needs o high risk

    populaions hrough he Special Populaions Working Group (see Exhibi ) o inorm

    uure decision making.

    In oher siuaions, he Division explained ha decisions were ofen made based on

    shor-erm needs, wha is possible in he momen, judgemen and oher consideraions.

    For example, recen aciliy design is inenionally sandardized, based on he Divisions

    judgemen ha a generic aciliy, buil o he highes securiy level, will allow he

    greaes flexibiliy or housing all inmaes a he lowes cos. We also observed ha

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    D E T A I L E D R E P O R T

    he Division has closed some living unis in recen years o achieve argeed budge

    reducions. Te Division inormed us ha uni closures were based on experience o

    wha he Division can saely handle, and moniored or saey implicaions.

    We acknowledge he imporance o using experience and judgemen o inorm

    decisions, bu he closure o unis can limi opions or housing complex inmaes, and

    runs couner o he Divisions goal o reducing overcrowding. Furher, by no connecing

    new aciliy design o analysis o inmae characerisics and evidence o wha works, he

    Division could no demonsrae how imporan elemens, such as he abiliy o separae

    incompaible populaion groups, have been inegraed ino design decisions or new

    aciliies, such as he Okanagan Correcional Cenre.

    Given he imporance and risk associaed wih decisions regarding correcional aciliyusage and design, a more complee analysis o inmae populaion needs and he

    implicaions o he sraegies pursued was warraned.

    RECOMMENDATION 3: We recommend ha he Adul Cusody Divisiondevelop and implemen an approach o orecasing aciliy space and program

    needs ha accouns or he complexiy o he inmae populaion, such as changes in

    populaion groups or shifs in populaion rends.

    RECOMMENDATION 4: We recommend ha he Adul Cusody Divisionensure ha decisions regarding aciliy space and programs ully reflec key

    characerisics o he inmae populaion (such as securiy designaion, populaion

    classificaion, legal saus, ec.).

    Reducing criminal behaviour through programs

    In addiion o providing sae and secure cusody, he mission o he Division is o

    deliver programs ha promoe public saey and reduce criminal behaviour.

    Programs can reduce re-offending by helping inmaes address heir criminal endencies

    and undersand riggers or heir behaviour.

    Exhibit 11: Special Populations Working Group

    Source: BC Correcions

    Some inmaes presen specific saey and securiy challenges. In , he

    Division convened he Special Populaions Working Group o discuss

    challenges associaed wih hese populaions and develop province-wide

    sraegies o manage hem.

    Te Working Group considered he needs o hese populaions, including:

    causal acors, he impac o gang-affiliaed inmaes, and rends.

    In January , he Working Group issued a number o findings and

    recommendaions, including recommendaions o miigae risks hrough

    curren aciliy use and uure aciliy design. Te recommendaions have no

    ye been implemened. (See Appendix A or a lis o recommendaions.)

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    D E T A I L E D R E P O R T

    We examined wheher he Division idenifies and provides programs ha reduce

    criminal behaviour. We expeced o find ha he Division had:

    esablished goals, objecives and perormance measures ha suppor

    is mission;

    analyzed is in mae populaion o ideniy he programs in maes need;

    assessed wheher is curren programs reduce criminal behaviour; and

    developed, assessed and implemened sraegies o address any gaps beween

    he programs i has a nd hose i needs.

    Overall, we ound ha he Adul Cusody Division does no ideniy and provide he

    programs inmaes need o reduce criminal behavior.

    Providing he programs needed o reduce criminal behaviour o offenders is no he

    Divisions prioriy. Insead, he Division old us ha i places highes imporance on

    he saey and securiy wihin aciliies. We agree ha saey and securiy should ake

    precedence in imes o crisis, bu noe ha he Division needs o also offer effecive

    offender programming i i wishes o reduce criminal behaviour.

    The Adult Custody Division has not defined how it will reducecriminal behaviour through offender programs

    We expeced o find ha he Division had a ramework o goals, objecives and

    perormance measures o drive he planning, implemenaion and evaluaion o offender

    programs and achieve is mission. We ound ha he Division does no have such a

    ramework. Wihou a map o wha he Division wans o accomplish, i is impossible o

    gauge success and ideniy challenges.

    Te Division had engaged in deailed program planning hrough he firs Advancing

    Offender Programs iniiaive ( ), esablishing deailed goals, objecives

    and sraegies. However, hose goals and objecives are no longer in effec. Goals and

    objecives oulined or he second ieraion o he iniiaive remain in draf orm, and he

    Division has no esablished perormance measures.

    In he absence o clear sraegic and operaional direcion, he Division risks

    misdirecing is programming effors and resources. Wihou perormance measures

    in place, he Division has no means o gauging and reporing is success or ideniying

    opporuniies or improvemen.

    Tis is addressed by Recommendaion , ha he Division develop and implemen acomplee perormance managemen ramework o relevan goals, objecives, sraegies,

    perormance measures and arges.

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    D E T A I L E D R E P O R T

    Only one of the core programs offered by the AdultCustody Division has proven to be effective at reducingcriminal behaviour

    We expeced o find ha he Division evaluaed he effeciveness o is core programs,

    o allow or coninuous improvemen. We ound ha he Division has no ully assessed

    wheher he number or ype o core programs i provides reduces criminal behaviour.Undersanding wheher programs are effecive, and direcing resources accordingly, will

    help he Division o ge he mos value rom is resources.

    Te Division has evaluaed hree o is five core programs (Respecul Relaionships,

    Subsance Abuse Managemen, and he Violence Prevenion Program), and only he

    Violence Prevenion Program was ound o reduce re-offending; offenders paricipaing

    in he Respecul Relaionships program re-offended more han hose in he comparison

    group. Despie hese resuls, he Division coninues o offer all five core programs.

    Te Division also provides inmaes wih a number o programs ouside o core

    programming. Tis includes work, educaion and vocaional raining. Te Division

    recenly evaluaed wo specialized programs wih encouraging resuls. One o heprograms, he Guhrie Terapeuic Communiy, showed ha inmaes who compleed

    he program re-offended significanly less han oher inmaes (see Exhibi ).

    RECOMMENDATION 5: We recommend ha he Adul Cusody Divisionperiodically assess he effeciveness o all programs inended o reduce re-offending and

    use he resuls o ideniy and implemen improvemens in programming.

    The Adult Custody Division has not adequately identified theprogram needs of offenders or fully implemented strategies toimprove outcomes

    Te Divisions policy is ha programs and services should correspond o offenders

    needs and pas criminal conduc, and resources should be aimed a higher risk/needs

    cases. Tereore, we expeced o find ha he Division idenified, colleced and used

    inmae daa o deermine he ype and number o programs i needs now and in he

    uure. Furhermore, we expeced o find ha he Division would use ha inormaion

    o develop effecive sraegies o address gaps beween he programs i offers and hose

    i needs.

    We ound ha he Division has no analyzed is inmae populaion o ideniy he

    programs i should offer o reduce criminal behaviour. We ound ha he Division had

    idenified sraegies o improve programming, bu no all o hem were implemened,

    including: a review o capaciy; developmen o a risk/needs assessmen; and,developmen o a qualiy assurance sysem.

    Te Division lacks province-wide, long-erm planning o assess programming needs and

    requiremens. Te Division has no analysed rends in offenders risks and needs, and is

    orecass do no predic he ype o offenders expeced o come ino cusody. Wihou

    an undersanding o offenders needs, he Division risks no providing he programs

    bes suied or reducing criminal behaviour.

    Exhibit 12: Guthrie TherapeuticCommunity an example of programsuccess

    Te Guhrie Terapeuic Communiy

    is an addicions reamen program

    designed o help moivaed inmaes

    change esablished paterns o negaive

    houghs, eelings and behaviours

    ha lead o drug use and criminal

    behaviours.Te Communiy uses

    peer ineracion in an inensive

    communiy environmen. Eachindividual is responsible or

    paricipaing in, and conribuing

    o, all aciviies o daily lie wihin

    he communiy and are expeced o

    demonsrae change in hemselves,

    and encourage i in heir peers.

    Te program was developed by

    he BC Correcions Branch in

    parnership wih he John Howard

    Sociey a he Nanaimo CorrecionalCenre in and was he firs o is

    kind in Canada.

    Source: BC Correcions

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    D E T A I L E D R E P O R T

    o mee immediae needs, he Division recommends programs or individual

    offenders based on criminal background, charges and risk areas. Some shor-erm

    decisions around wheher o run a specific program are based on an assessmen o

    he curren populaion in a correcional cenre. However, wihou an improved risk/

    needs assessmen, a ool or reliably ideniying offenders risks and needs, he Division

    lacks cerainy ha inmaes are properly assessed. As a resul, he Division is unable o

    deermine wheher i is delivering he r igh number and mix o programs o argeed

    (higher risk) offenders o improve oucomes. Tis is in conras o he approach aken

    by he Communiy Correcions Division, as idenified hrough a previous audi (see

    Exhibi ).

    Research emphasizes he imporance o connecing offenders risk and needs wih he

    programs hey receive. argeing offenders a higher risk or re-offending and ocusing

    on known riggers o criminal behaviour, as well as delivering programs by well-qualified

    saff, resuls in he greaes impac.

    Tese findings are addressed by previous recommendaions: he Division should

    amend is approach o orecasing o accoun or he complexiy o he inmae

    populaion (Recommendaion ), and ensure ha decisions regarding programs are

    ully inormed by analysis o relevan characerisics o he curren inmae populaion

    (Recommendaion ).

    Complying with current policy and legislation

    In addiion o examining he Divisions overall effeciveness in providing aciliies and

    programs o achieve is mission, we looked a wheher he Division provided inmaes wih

    aciliies and programs consisen wih expecaions esablished by policy and legislaion.

    We esed compliance wih legislaion and policy by randomly sampling inmae files

    rom , spli ino wo ess o files each. We compared he Divisions recommended

    placemen and programming or each inmae wih wha inmaes received, and wheher i

    was received in a imely manner. We did no assess wheher saff made correc decisions

    regarding inmae classificaion and recommendaions or programming.

    Exhibit 13: Assessing risks and needs of offenders in Community Corrections

    Source: Office o he Audior General o Briish Columbia, Repor, Effeciveness o BCCommuniy Correcions

    Communiy Correcions and Adul Cusody differ in a number o ways.

    One such way is he assessmen o risks and needs. When a senenced

    offender is admited o a Communiy Correcions office in BC, probaion

    officers complee a comprehensive assessmen o risks and needs hrough aCommuniy Risk Needs Assessmen.

    Tese assessmens accuraely predic uure re-offending, which means he

    Communiy Correcions Division can ully ideniy and address he offenders

    risks and needs.

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    D E T A I L E D R E P O R T

    We ound ha he Division compleed inmae assessmens in all cases where one

    was required, and ha inmaes were housed wihin hours as per heir populaion

    designaion and securiy classificaion % o he ime.

    Maching inmaes o heir appropriae securiy level and populaion designaion reduces

    he risk o sel-harm, harm o ohers, or securiy breaches. One o he hree basic

    principles o inmae case managemen, in he Adul Cusody Division policy manual, isha he level o securiy, conrol and supervision ha offenders receive should correspond o

    heir risk level.

    Incorrec maching mos requenly occurred or inmaes wih complex needs such as

    menal healh needs, inmaes classified o lower levels o securiy, and in circumsances

    where space was unavailable or a paricular populaion designaion.

    Our sample included seven inmaes wih menal healh needs, o which only one

    was held in a correcional cenre ha had a designaed menal healh needs uni. Te

    Division old us ha, in heir experience, no all inmaes wih menal healh needs

    require accommodaion in he designaed uni, and ha higher uncioning individuals

    are well-suied o remain on a regular general populaion or proecive cusody uni.

    While his may be he case, we noed ha he Division has no mechanism or assessing

    he suiabiliy o an inmae wih menal healh needs or a regular uni, or policy

    guidelines or housing inmaes wih menal healh needs. Some saff in he Division old

    us ha placing inmaes wih menal healh needs on regular unis pus hem a a higher

    saey risk because hey are more vulnerable. Exhibi provides a snapsho o he

    inmae populaion wih menal healh needs.

    In our sample, % o inmaes were held on unis where he securiy level exceeded heir

    classificaion. All o hese inmaes were held on secure unis, despie being classified

    o open or medium securiy. Te Division old us ha such inmaes can neverheless

    paricipae in programs and derive benefis ha correspond wih heir lower securiy

    classificaion. However, his is inconsisen wih he inen o he Divisions inmae

    classificaion sysem o assign each inmae o he lowes level o securiy ha each

    case permis.

    Implemening a qualiy assurance sysem across correcional cenres o monior and

    improve he classificaion o inmaes (Recommendaion )as well as enhancing he

    orecasing and analysis o he inmae populaion (Recommendaions and )would

    help he Division o mee he accommodaion needs o all inmaes.

    Exhibit 15: Inmates with mental health needs

    Source: BC Correcions

    Te Division esimaes ha % o inmaes admited ino he correcions

    sysem are diagnosed wih a subsance use and/or menal illness. Ohers may

    have a menal illness bu have no been diagnosed. Inmaes wih menal healh

    needs vary in he severiy o menal illness and heir abiliy o work

    wih ohers.

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    D E T A I L E D R E P O R T

    The Adult Custody Division is not consistently separatinginmates by their legal status

    We expeced o find ha senenced and non-senenced inmaes would be separaed

    wihin correcional cenres. Non-senenced inmaes, including hose awaiing rial or

    senencing and immigraion inmaes, are deemed innocen unil proven guily. Te

    Correcions Ac Regulaionsipulaes ha where circumsances allow, inmaes who areno senenced should be separaed rom hose who are senenced (see Exhibi ).

    Division saff old us ha effors are made o separae senenced and non-senenced

    inmaes, and i operaes wo aciliies wih his inen he Norh Fraser Prerial Cenre

    and Surrey Prerial Services Cenre. However, all o he non-senenced inmaes in our

    sample (which included individuals held a five correcional cenres) were held in

    living unis consising o mixed senenced and non-senenced populaions.

    Te curren pracice inroduces risk ha innocen individuals will be exposed o

    conviced offenders and be influenced by heir criminaliy. Anecdoally, some Division

    saff indicaed ha mixing inmae populaions may be limiing or senenced inmaes,who migh have ewer opporuniies o paricipae in programs argeed a senenced

    inmaes. Oher Division saff said here are no problems associaed wih his pracice.

    Te Division has no assessed he implicaions o housing senenced and non-senenced

    inmaes ogeher.

    RECOMMENDATION 7:We recommend ha he Adul Cusody Divisionexamine he impac o housing senenced and non-senenced inmaes ogeher and

    implemen an appropriae approach or meeing he requiremens o he Correcions

    Ac Regulaion.

    Source: Correcions Ac Regulaion

    Te Correcion Ac Regulaionoulines a number o rules, requiremens and

    services or inmaes held in provincial cusody.

    Secion o he regulaion, which conains direcion or inmaes who are no

    senenced, saes:

    Te person in charge mus ensure ha an inmae who is no senencedor who

    is deained under he Immigraion Ac (Canada) or he Immigraion and Reugee

    Proecion Ac (Canada), is, where circumsances allow, housed separaely om

    inmaes who are senenced.

    Exhibit 16: Corrections Act Regulation

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    D E T A I L E D R E P O R T

    The Adult Custody Division is not meeting its policyexpectations for offender programming

    We expeced o find ha he Division provided imely access o programs designed

    o assis inmaes reduce he risk hey presen o he communiy, in accordance wih

    legislaive and policy requiremens (Exhibi oulines Division case managemen

    policies). Tis would include:

    compleing case managemen plans ha ideniy programs o address

    oenders needs wihin hree weeks o adm ission (or hose senenced o

    days or more);

    reerring oenders o programs according o heir case managemen plan; and

    ensuring oenders aend he programs oulined in heir case managemen plans.

    Resuls rom our sample showed ha he Division does no consisenly provide

    offenders wih imely access o he required core programs. Less han hal o he files

    sampled (%) had a compleed case managemen plan, as sipulaed by policy. As a

    consequence, only % o he files sampled conained core program recommendaionsha aligned wih a case managemen plan.

    We ound ha inmaes wihou an inmae needs assessmen and/or a case managemen

    plan, as well as low-risk inmaes, were reerred o core programs. Reerring low-risk

    inmaes o core programs couners Division policy, and may diver resources rom

    where hey are mos needed. Addiionally, his could resul in more harm han good

    or individuals. Some correcional research has ound ha providing cogniive-

    behavioural programming o low-risk offenders may acually increase heir likelihood

    o re-offending.

    Exhibit 17: Identifying and addressing inmate needs through case management

    Source: BC Correcions

    For offenders senenced o days or more, he Division idenifies acors ha conribue o an offenders criminal conduc

    and develops a case managemen plan o manage he offender during heir senence. Division policy sipulaes ha a case

    managemen plan o address criminal endencies be developed in consulaion wih he offender wihin hree weeks o he

    sar o heir senence. Te process sars wih an inmae needs assessmen, which raes offenders according o heir level o

    need (no difficuly, some difficulies, severe difficulies) in en pre-defined caegories (e.g., behavioral and emoional sabiliy,

    drug usage, atiude).

    Te case managemen plan hen idenifies how he offender will address hose needs hrough he correcional cenres

    programs and aciviies. Case managers are responsible or ensuring ha he offender is enrolled in core programs and

    aciviies ha mos closely correspond o heir needs and are mos likely o affec behavioural change. Division policy

    specifies ha in he case o waiing liss or programs or counselling, higher risk/needs offenders ake prioriy.

    Offenders with a sentenceof 90+ days Inmate needs assessment Case management plan Core program referral

    Core program attendanceand completion

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    D E T A I L E D R E P O R T

    Finally, we ound ha offenders do no consisenly atend and complee he core

    programs idenified in heir case managemen plans. Less han hal o he core programs

    recommended were atended and compleed (seeExhibi ).

    Exhibit 18: Offender case management (based on a sample of BC offenders)

    66Offenders

    with a sentenceof 90+ days

    30Offenders with

    completedcase management plans

    18Offenders who were

    recommended to coreprograms

    10Offenders who fully

    or partially completedrecommended core

    programs

    Source: Office o he Audior General o Briish Columbia

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    D E T A I L E D R E P O R T

    We idenified a number o poenial causes or why case managemen is alling shor o

    policy expecaions, some o which all wihin he Divisions conrol and some ouside

    o i. Tose causes include:

    oender challenges (e.g., reusal o par icipae, ransers, behavioural

    challenges);

    inconsisen approaches a correcional cenres;

    insuicien sa raining or misinerpreaion o policy;

    available core programs do no mach inmaes needs;

    programs are no oered when needed;

    insuicien planning; and

    lack o qualiy assurance.

    Failing o provide offenders wih imely access o core programs may be inconravenion o he Correcions Ac Regulaion, which saes ha as ar as pracicable, he

    person in charge mus esablish programs designed o assis inmaes oreduce he risk hey

    presen o he communiy.No providing programs where appropriae also represens a

    los opporuniy o reduce boh he risk o public saey, and uure coss associaed wih

    re-offending.

    RECOMMENDATION 8: We recommend ha he Adul Cusody Divisionreview he case managemen process o ideniy and address he barriers o offenders

    geting imely access o he programs hey need o reduce criminal behaviour. Tis

    would include evaluaing and improving he reliabiliy o he risk/needs assessmen

    used o ideniy programs or offenders.

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    Auditor General of British Columbia |January 2015

    An Audit of the Adult Custody Divisions Correctional Facilities and Programs

    APPENDIX A ADULT CUSTODY DIVISION WORKING GROUP:SPECIAL POPULATION MANAGEMENT STRATEGIES

    In January , he Adul Cusody Division esablished a Working Group, composed

    o nine saff members represening all correcional cenres. Te Working Group

    developed findings and recommendaions o ideniy and address challenges around

    special populaions. Special populaions reers o classificaions and sub-classificaions

    o inmaes ha require proecion rom one anoher or oher inmaes. A he reques o

    he Division, we have omited some o he Working Groups recommendaions where

    disclosure may compromise securiy.

    Recommendations of the Working Group

    he Adul Cusody Division should consider developing a provincially

    sandardized inelligence gahering and record keeping mechanism ha is used

    o rack and monior inmaes who have, or are likely o, engage in aciviies ha

    jeopardize he managemen, operaion or sec uri y o he correciona l cenre.

    Correcional cenres should consider opions o saely house inmaes o

    dieren classiicaions on he same living uni by limiing or resricing heir

    access o one anoher.

    Correcional cenres wih open and medium in maes should consider

    implemening liv ing unis/areas ha are inegraed righ ino he livi ng unis

    and do no have a speciic populaion designaion. argeed programming

    o address inmaes criminogenic needs wih he goal o reducing recidivism

    should be a consideraion in hese living un is/areas.

    he Adul Cusody Division should consider developing more employmen

    opporuniies or inmaes i n correcional cenres ha provide increased

    opporuniies o each hem new skills, a nd provide opporuniies or hem o

    earn addiional ear n money.

    Correcional cenres should consider implemening living unis/areas ha

    house inmaes whose primary ocus is o address heir criminogenic needs

    wih he goal o reducing recidivism hrough argeed programming.

    he Adul Cusody Division should consider expanding he curren Inmaes

    wih Menal Healh Needs rai ning o i nclude al l correcional sa ha work s

    wih I nmaes w ih Menal Healh Needs.

    In uure jai l designs, he Adul Cusody Division should ake ino

    consideraion design elemens ha are lexible and can be adaped o miigae

    curren and uure challenges in housing inmaes.

    As resources permi , he Adul Cusody Division should consider opening he

    closed living unis o provide addiional capaciy or he indicaed argeedpopulaion as a sraegy o assis in managing special populaions.

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    Vicoria, Briish ColumbiaCanada VW G

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    : am : pm

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    Website: www.bcaudior.com.

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    he Office.

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