PROGRAM BROCHUREAUTHORIZED IGEL PARTNER

2

3

IGEL Technology – Become Our Partner IGEL Technology is one of the largest thin client vendors and market leader in its home country of Germany. IGEL produces thin and zero client hardware based on Linux and Microsoft Windows and a software-based thin client solution. IGEL also offers industry-leading management software for effi cient administration of the entire infrastructure.

The IGEL Universal Desktop strategy is unique and enables organizations to access very efficiently different types of IT-infrastructures and offers the customer a flexible choice of server-based applications. The software, or firmware, embedded in each IGEL Universal Desktop is highly multi-functional and contains a large collection of server-based protocols, software tools and software clients for connecting to Server Based Computing via Windows, Citrix and Linux, as well as to virtual desktops, Legacy Host-, SAP-, Java- or web-applications and VoIP.

In addition, IGEL provides specialized zero clients for each one of the three leading virtualization solutions: Citrix HDX, Microsoft RDS / RemoteFX and VMware Horizon View. IGEL Zero Clients offer a true zero client experience at an affordable price without typical zero client limitations such as no update option, lack of management and lack of support.

The Universal Desktop Converter (UDC) thin client software provides a highly effective alternative to traditional thin client hardware. The software is installed as the operating system on PCs, notebooks and selected thin clients, and turns the hardware into a powerful software-based and universally deployable thin client allowing secure access to almost all

centralized IT infrastructures. The administration of the Universal Desktops and software thin clients is realized through IGEL’s Universal Management Suite; an extremely powerful yet easy to use software that allows the user to remotely deploy and manage the thin client estate.

Concept for Successful Growth

IGEL support for all resellersIGEL Technology has experienced dramatic growth over the last few years, and this is due to the strong relationships IGEL has with its partners around the world. IGEL provides support to all partners to encourage mutual growth.

Authorized IGEL PartnerIn addition for the support available to all resellers IGEL offers to become an Authorized IGEL Partner (AIP), which requires purchasing the Authorized Partner Package. This gives access to trainings, demo hardware, promotional materials and direct support at a special price. Once training is completed, you will receive the Authorized IGEL Partner certification, which will differentiate you from the competition.

4

The Benefits: Growth market with additional sales figures / revenue Huge cross-selling opportunities Additional business opportunities through outsour-

ced administration

The IGEL Partner ProgramAs a driving force in the thin client market, IGEL does not only offer you fi rst-class products, but also excellent service and partner support.

Above-average growthAll around the world, thin client computing is showing a stable and strong upward trend. Analysts at IDC and Gartner anticipate continuous, double-digit growth in coming years, and suggest that Western Europe, the U.S. and Japan will be the main growth markets. In 2013 IGEL again followed this trend and generated growth of approximately 30%. This trend continued during the first half of 2014.

The most important operating systems in the thin client sector are Linux and Windows ES. And with both Linux and Windows solutions, IGEL is ideally positioned for you to take advantage of this growth. The market is ready for you to become a successful IGEL Partner.

8,0

7,0

6,0

5,0

4,0

3,0

2,0

1,0

0,0

.

Evolution of the Thin Client Market (IDC 2013, Is 2013 and Prognose 2014-2016)

2013

5,2

2014

5,76,3

2015

7,1

2016

Units in Million

Year

5

PARTNER HOTLINE: Phone +49 421/5 20 94-2000Fax +49 421/5 20 94-1499

IGEL TECHNOLOGY

AUTHORIZED PARTNER

6

7

IGEL Supports YouIGEL provides technical information and guidance, e.g., through presales, consulting and training. For you as an IGEL Partner, this represents a signifi cant competitive advantage that can further increase your success in working with customers.

We are open for your questions and suggestions In addition to providing an international Partner Hotline, calling +49 421/5 20 94-2000, for project-specific questions, IGEL provides you, in coordination with the development department and corresponding to the project size, the implementation of customized solutions.

Sales & PreSales SupportIn addition to news, updates and events relating to products and solutions, on-site support is the most important assistance we can give you for national and international projects. After successful project registration via IGEL’s Deal Registration page, AIPs enjoy project protection and special project pricing as well as help in putting together both bidding and project-specifications documents. For larger projects, IGEL offers technical presales support.

Sector-Specific Solution Competence Through long-term cooperation with partners, IGEL offers industry-specific expertise in the areas of finance, insurance, research and teaching, government, healthcare, wholesale and foreign trade, manufacturing, logistics and more. We share this expertise with you through our key account managers.

8

IGEL Services Benefits for You as IGEL Channel Partner All AIPInformation

Dedicated contact person Answers your queries and provides technical solutions for developing business

Technical support Provides assistance on request for quotation, information etc. for projects

International Partner Hotline Ensures speedy answers to all your sales and technology questions

Flexible response for individual customer requirementsFlexible product development allows IGEL to customize your projects for specifi c industry or customer requirements

Whitepaper, backgrounder and presentations for background knowledgeIGEL Technology differentiates you apart from competitors with in-depth market and competitive information, and builds your capabilities and credibility

Channel-Newsletter Provide clear and concise information on IGEL activities

Sales

International sales support Ensures project protection, even across borders

Reliable trade price list Provides a solid basis for cost proposals, consistancy and promotes customer relations

Access to requests for quote Supports you in the creation of project bids and terms and conditions

Project protection after online registration www.igel.com Limits competition between IGEL partners

Project support via pre-sales engineers Personal support at no charge enables smaller partners to execute larger project

Sales only via channel No competition through direct sales

Trade in repurchase/resale of old and used thin clients Promotes procurement of new devices; relieves you of administrative work

9

Let IGEL Prove It To You

EventsIGEL will support partners in their own events or – on a case-by-case basis – e.g. at industry specific conferences. ICEL can further help you with sponsoring and by providing you branded event materials. If appropriate, IGEL also helps you take advantage of speaking opportunities by providing you with presentations and guidance.

Support and ServiceThe IGEL Partner Program expands its existing service concept and offers in-depth consulting and sales support throughout all the phases of a project. Technical support is available by phone, and via a free email support service.

OnlineIGEL Authorized Partners are listed on the website with a click-through link, driving traffic to you and expanding your online presence.

Empowering our partners with quality products and good margins are the critical components in driving growth. With a wealth of marketing materials and services at your disposal, you’ll be able to process customer inquiries better and handle project transactions more successfully.

Products and TechnologyIGEL offers a free “try before you buy” service for customers, and free phone support to both customer and partner during the trial period. You can also obtain products and accessories at reasonable NFR prices for your own use, in new business presentations or at trade shows.

Competitive Prices and MarginsIGEL is only successful if you are successful. So IGEL offers competitive prices and good margins to provide you with the best opportunity for profitable deals.

MarketingPromotional and background materials on products, sector solutions and technology are an important component of the IGEL Partner Program. IGEL has prepared a range of PowerPoint presentations and mailings that set out the key marketing messages you will need to convince customers on product and technology issues.

IGEL will also work with you on joint PR and publicity and can help you create press releases, technical white papers and customer success stories. Just get in touch with the marketing department.

10

IGEL Services Benefits for You as IGEL Channel Partner All AIPHardware

Free „try before you buy“ service for customers; phone support for customers and partners throughout test period.

Gives your customers the benefi t of 30 days’ familiarization with the product – at no charge. Allows them to fully understand the capabilities of the products and their characteristics

Discounted equipment for own use and for presentation purposes Build-up your own expertise with IGEL products and technology – at reduced prices

Financial

Competitive prices and terms and conditions Helps to ensure that you are ahead of the competition

Good margins Generate profits for you, the IGEL channel partners

Special project pricing (only after formal online project registration) Makes you more competitive, deal registration

Marketing

Marketing communications material with your printed logo/address Material can be used to support sales

Marketing activities individually tailored to your needs Make use of materials developed specifically for your sector or target group

Multi-channel marketing support PR/public work, shared success stories and case studies, presentations, email shots

Equipment for trade fairs/exhibitions, personnel at exhibitions Enables you to demonstrate “up close“ the full range of IGEL products (available at reduced prices)

Dedicated contact personYour direct line to the marketing department to ensure that your needs and ideas will be realized as soon as possible

Online advertisement The marketing department supports you with static and dynamic banners or flash banners for your website

Events

Joint road shows Sponsoring, personal and product-related support

Presentation materials from IGEL Present products and services to potential customers

Products and Technology

Outstanding breadth and quality of products With Windows or Linux operating systems, IGEL products are ideal for both large and small networks

Product customization Firmware adaptations make it possible for you to offer customized solutions

Continuous product development in GermanyThe technology is developed centrally in Germany and can be quickly and efficiently fine-tuned according to the customer needs

Online

Partner events listingsThe IGEL website has round about 1.85 Mio page impressions per year, enabling you to participate at IGEL’s marketing activities

Partner Central: Download area for datasheets, photos, co-branded marketing tool kits etc.

Free marketing materials are available for download at all times

IGEL Qualifi es YouWhether you need to refresh your knowledge of IGEL products, take an in-depth look at the underlying technology, or develop new expertise in industry sectors, IGELs training provides you with tools for better business with your customers.

Qualification und TrainingSales and technical training sessions are held on a regular basis and are designed to give you the knowledge and expertise to lift your business above the competition.

Visit the IGEL website for more information about the training sessions, training dates and registration: www.igel.com/en/aip

11

IGEL Services Benefits for You as IGEL Channel Partner All AIPQualifications / Training

Training for Authorized IGEL Partners SBC, Thin Clients, Zero Clients, Virtualization, Cloud Computing,…! You also think that all this is the wave of the future? Then this is just the training for you! We’ll show you how IGEL can help you to do more than just watch others succeed. You’ll get a powerful presentation of our exceptionally convincing “unique selling points” from our top trainers.

Update Webinar for Authorized IGEL Partners The recertifi cation is mandatory for all AIPs once a year and is conducted in the form of a webinar.

Implementation and Support of IGEL Thin Client EnvironmentsThis class will provide an in-depth knowledge about the major aspects of IGEL thin client computing and enable the attendee to become an expert in IGEL thin client environments. Hands-on labs do guide attendees through advanced administration tasks to confi gure and manage IGEL thin client environments.

Universal Management Suite 4.0This is an extensive training that will help all administrators or users to understand the way of working with the UMS. After this course, the participants are able to install and administrate an entire environment of IGEL Universal Desktops.

Universal Customization Builder 1.0The Universal Customization Builder (UCB) is a tool that enabels you to customize your IGEL Linux fi rmware or to create partial updates for your Windows based fi rmware. The UCB ensures a secure and reliable fi rmware is created. To use this unique software a licence is required, which can be purchased only through this special training.

IGEL is a registered trademark of IGEL Technology GmbH. All hardware and software names are registered trademarks of the respectivemanufacturers. Errors and omissions excepted. Subject to change without notice.info@igel.com I www.igel.com

©08/2014 IGEL Technology 192-EN-2-2 I WEEE-Reg.-Nr. DE 79295479

DE

AU

SG

UK

US

NL

SE

FR

CNAT

BE

CH

GERMANY (HQ)

IGEL Technology GmbHHanna-Kunath-Str. 31D-28199 Bremen | Germany

Phone +49 421 52094-0info@igel.com | www.igel.de

AUSTRALIA

IGEL Technology Australia PTY LTDLevel 32 | 101 Miller StreetNorth Sydney, NSW, 2060 | Australia

Phone +61 432103599info@igel.com | www.igel.com

AUSTRIA

IGEL TechnologyZweigniederlassung ÖsterreichWienerbergstraße 11/A12Vienna Twin Towers1100 Wien | Austria

Phone +43 1 99 460-6238info@igel.com | www.igel.com

BELGIUM

IGEL Technology BVBAResearchpark Haasrode 1820Interleuvenlaan 623001 Leuven (Heverlee)

Phone +32 16 39 47 57info@igel.com | www.igel.com

SWITZERLAND

IGEL Technology GmbHZweigniederlassung SchweizWorld Trade CenterLeutschenbachstraße 958050 Zürich

Phone +41 44 308 37 41info@igel.com | www.igel.com

HONG KONG

IGEL TechnologyCare of: Melchers (H.K.) Ltd.1210 Shun Tak Centre | West Tower168-200 Connaught Road C.Hongkong | China

Phone +852 2546 9069infohk@igel.com | www.igel.com

BEIJING

IGEL TechnologyCare of: Melchers Beijing Ltd.Beijing Tower | Room 503-50410 Changan Ave. (East)Peking 100006 | China

Phone +86 10 65257775info@igel.com | www.igel.com/cn

SHANGHAI

IGEL TechnologyCare of: Melchers (Shanghai) Ltd.13 Floor | East Ocean Centre588 Yanan Road (East)Shanghai 200001 | China

Phone +86 21 6352 8848info@igel.com | www.igel.com/cn

GUANGZHOU

IGEL TechnologyCare of: Melchers Guangzhou Ltd.Room 1108 | T.P. Plaza9/109 Liu Hua RoadGuangzhou 510010 | China

Phone +86 20 8666 8700info@igel.com | www.igel.com/cn

FRANCE

IGEL Technology57, Esplanade du Général de Gaulle92081 PARIS LA DEFENSE CEDEXPhone +33 1 46 96 56 89france@igel.com | www.igel.fr

THE NETHERLANDS

IGEL TechnologyOrteliuslaan 8503528 BB Utrecht

Phone +31 30 767 1055benelux@igel.com | www.igel.nl

SWEDEN

IGEL TechnologyFridhemsgatan 94D854 61 Sundsvall

Phone +46 70 267 16 16info@igel.com | www.igel.com

SINGAPORE

IGEL TechnologyCare of: C. Melchers GmbH & Co.Singapore Branch | 101 Thomson Road# 24-01/05 United SquareSingapore 307591

Phone +65 6259 9288info@igel.com | www.igel.sg

UNITED KINGDOM

IGEL Technology LtdMerlin House, Brunel RoadTheale | Reading | BerkshireRG7 4AB | United Kingdom

Phone +44 118 340 3400info@igel.com | www.igel.co.uk

USA

IGEL Technology America, LLC2106 Florence AvenueCincinnati | OH 45206 | USA

Phone +1 954 739 9990Toll free (US only): +1 877 GET IGELinfo@igelamerica.com | www.igel.com