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Communication Plan
2011
D R A F T
Communication Plan 2011
D R A F T
2
D R A F T
3
Table of contents
Purpose...........................................................................................................5
Background.....................................................................................................5
Communications and engagement research................................................. 6
Research methodology........................................................................6
Key findings.........................................................................................6
Communication goals.....................................................................................8
Primary goal........................................................................................8
Secondary goals.................................................................................8
Objectives......................................................................................................8
Target audiences...........................................................................................9
Aviation. .............................................................................................9
Rail....................................................................................................10
Marine...............................................................................................11
Strategic approach......................................................................................12
Communication activities............................................................................13
Tracking and evaluation (measuring success)............................................13
Appendix A: Schedule of activities..............................................................14
Appendix B: ATSB current information products……………….……………20
D R A F T
4
D R A F T
5
Purpose As the national transport safety investigator, the Australian Transport Safety Bureau (ATSB) plays a leading role in improving safety across the marine, rail and aviation industries in Australia. The lessons learnt from ATSB investigations have a strong educational value for all operators in the transport industry as well as the community at large. If communicated effectively, these lessons can help prevent a future occurrence of an incident or accident. The purpose of this communication plan is to provide an integrated and evidence-based approach for the ATSB to communicate key safety lessons to the transport industry and community. Background The ATSB is an independent Commonwealth Government statutory agency. It is governed by a Commission and is entirely separate from transport regulators, policy makers and service providers. The ATSB's function is to improve safety and public confidence in the aviation, marine and rail modes of transport through excellence in:
• independent investigation of transport accidents and other safety occurrences • safety data recording, analysis and research • fostering safety awareness, knowledge and action.
As stated in the Transport Safety Investigation Act 2003 (TSI Act) and the Minister’s Statement of Expectations, the ATSB is required to communicate any factors that contribute to transport safety accidents and other safety occurrences to the transport industry and the general public. The ATSB is also required to conduct public educational programs about matters relating to transport safety. Currently, the ATSB communicates investigation outcomes through the publication of investigation reports, research and statistical reports. These investigation outcomes, including safety recommendations are also posted on the ATSB’s website. Between May and July 2010, the ATSB conducted a comprehensive market research study with key industry and community stakeholders. The purpose of the research was to gain stakeholders' views and insights about the way the ATSB communicates important transport safety messages across the rail, marine and aviation modes. The findings from this research have been used to develop an effective evidence-based communication strategy that better targets each of our audience groups. Ultimately, the research seeks to improve the way the ATSB provides transport safety education and information to industry and the public.
D R A F T
6
Communications and engagement research In March 2010, the ATSB engaged market research agency instinct & reason to support and inform the development of this communication plan. The research aimed to: • help define how the ATSB is positioned in the transport safety industry • determine the segmentation of the transport safety industry and identify priority
audiences • gain insights and understanding of the audience segments’ profile, attitudes and
behaviours in terms of transport safety information and education and specifically how this relates to the ATSB
• determine the communication messages, format, methods and channels that will be most effective and efficient for target audience segments
• test and review current communications with these audience segments. Research methodology The study involved both a qualitative and quantitative research phase conducted with stakeholders across the marine, rail and aviation industries. The qualitative phase included a mix of 24 phone and face-to-face in-depth interviews, four mini groups and two focus groups, combined with questionnaire pilot testing. The quantitative phase was based on an online survey sent to stakeholders. In total, 678 people responded to the online survey. The aviation industry represented the largest group of survey respondents with 53 per cent. This was followed by the marine industry (14 per cent), rail industry (13 per cent), state/territory government regulators (9 per cent), Australian government/regulator/Australian Defence Force (8 per cent) and others (3 per cent). Key findings The survey was designed to explore the following areas surrounding the ATSB and its relationship with stakeholders: • awareness of and experience with the ATSB • perceptions of ATSB performance • perspectives on roles and transport safety • current ATSB communication and engagement • future communication and engagement The results showed that there were consistent themes and issues across modes. A broad summary of the findings reveals the following:
D R A F T
7
Survey focus Key findings Perspectives on the ATSB’s role and transport safety
The majority (70 per cent) believed the ATSB’s role as extremely important, with most (89 per cent) agreeing that it was very important to further improve transport safety communication and awareness.
Awareness of and experience with the ATSB
There is a strong awareness/knowledge of the ATSB across the modes with its key role being seen as an independent and impartial investigator of transport incidents. The ATSB is also positioned well across the modes with continual demand for a range of communications relating to transport safety issues, recommendations and updates. The ATSB was understood to undertake independent investigations of aviation, rail and marine incidents and accidents and to collect and record transport incident reports and data, while producing publically available investigation reports, and analysis of safety data and trends.
Perceptions of ATSB performance
The ATSB’s performance rated very highly with 86 per cent of respondents who have had dealings with the ATSB rating its performance, based on direct personal experiences, as good or better. 68 per cent of those who have had dealings with the ATSB said their organisation had a positive relationship with the ATSB. Timeliness in relation to communication and completion of investigations and closing cases was rated lowest in terms of overall performance and something the ATSB should improve.
Current ATSB communication and engagement
83 per cent of respondents who have had dealings with the ATSB rated the overall effectiveness of the communications they receive from the ATSB as being good or better. 84 per cent of those who read investigation reports read the whole report, while 71 per cent find the whole report most useful to their needs.
Future communication and engagement
Respondents considered the most effective way to deliver communications (i.e. investigation reports, research and data reports, news and general transport safety information) was online through the ATSB website and regular emails and alerts with information on key safety messages. There was also a preference for regular communication through personal and direct contact with the ATSB (i.e. ATSB representatives attending and presenting at industry).
D R A F T
8
Communication goals
Primary goal To improve transport safety in Australia by communicating factors that contribute to transport safety accidents and other safety occurrences to the transport industry and general public (as stipulated in the TSI Act, the Minister’s Statement of Expectations and the ATSB’s Statement of Intent). This will be achieved by enhancing the transport industry’s awareness, attitudes and behaviour concerning transport safety in Australia. Secondary goals include: • strengthening the ATSB’s profile in the transport safety industry and the
community across all audience segments • building awareness of the ATSB’s role and purpose as a transport safety
investigator across all audience segments • strengthening the ATSB’s capacity and profile as a communicator and educator of
transport safety issues. Objectives The following objectives support the goals of this strategy. These objectives will be measured in the second half of 2011 as part of an ATSB stakeholder satisfaction survey (see Tracking and evaluation on page 11). • ATSB communications are received and understood by the target audiences • target audiences believe ATSB safety messages are useful and relevant and can
be applied to their operations • the timeliness of ATSB communications relating to investigation updates and
outcomes are improved • ATSB communications contribute to overall awareness of transport safety issues
across rail, marine and aviation modes • communications contribute to positive attitudes towards safety issues • communications contribute to positive behaviours surrounding transport safety • ATSB’s stakeholders are aware of the ATSB and its functions across all audience
groups.
D R A F T
9
Target audiences The following audiences will be targeted as part of this communication plan. Each audience group is segmented into transport mode (i.e. aviation, rail and marine) and the particular role they play in the industry. These audiences, along with their relationship with the ATSB and preferred communication channels, have been identified from the communication and engagement research. Aviation Overall, aviation audiences generally have a consistent interest in safety information and education across all roles. However, the type of information of interest and the sources used varies significantly based on personal relevance. For the purpose of this strategy aviation audiences can be broken down into six sub-groups: 1. Safety, standards and training
This group has the widest and greatest interest in aviation transport safety. They are frequent users of ATSB reports and regularly monitor relevant international and national websites. They have had direct interactions with the ATSB and regulators. They often attend safety forums and are interested in ATSB courses.
2. Senior management Senior management recognise and place importance on safety and the ATSB. However, they rely on safety and standards managers for transport safety related advice. This group is aware of their role in transport safety and is sensitive to incident and accident reports that relate to their members. Senior management do not often seek information on transport safety issues.
3. Unions and associations This group recognise and place importance on safety and the ATSB. They have their own safety forums and have potential for greater interaction. Unions and associations are aware of the ATSB’s role in transport safety and are sensitive to incident and accident reports that relate to them. This group selectively seeks information that is relevant to them.
4. Pilots Pilots are more selective about the information they seek from the ATSB. This group’s information needs vary depending on the size of the aircraft they operate and not all are aware of how to access ATSB reports. They rely more on internal communications (such as the intranet) and personal networks for transport safety information.
5. Licensed aircraft mechanical engineers (LAMEs) and operators This group have an interest in ATSB information and work closely with safety and standards managers/areas. The position of Chief Engineer is a key communication channel in reaching this group. They regularly review ATSB reports and visit related websites.
6. Cabin crew Cabin crew rely on their internal communication channels (such as the intranet) for ATSB related information. They are quite passive in seeking information but see the value of training and debriefing.
D R A F T
10
Rail Rail audiences generally have an interest in safety information and education. However there is confusion about which government agency takes precedence and what added value the ATSB brings. For the purpose of this strategy, rail audiences are broken down into six sub-groups: 1. OHS/Safety and standards
Comprised mainly of state regulators, this group has the widest and greatest interest in transport safety but tend to be less aware of the ATSB. They are interested in OHS and ARTC forums and courses.
2. Senior management This group recognises and places importance of safety and is aware of the ATSB. They rely on safety and standards managers and systems for transport safety information and advice and are sensitive to incident and accident reports that relate to them.
3. Unions and associations Unions and associations look for the ATSB to be involved with transport safety. They have an interest in ATSB’s email alerts and reports.
4. Training Training personnel are generally not aware of the ATSB and its website and reports. They rely on safety, health and environment channels (through the intranet and briefings) to provide alerts, notices and protocol changes to incorporate into training.
5. Operations Operational staff have no knowledge of the ATSB. They rely on safety, health and environment channels and tracking systems (tracker) for information on transport safety. They also use alerts and notices via the intranet, training and email, combined with tool box notices and briefings. Unions and associations are also a useful provider of information for this group.
6. Maintenance This group relies on internal channels for information and advice. They also use the intranet, training and email for alerts and notices, combined with tool box notices and briefings. Other key channels include engineers and manufacturers.
D R A F T
11
Marine Overall the marine industry has a strong interest in safety information and regular training and education. There is also a consistent interest in safety trend data and reportage of cross modal investigations and outcomes. For the purpose of this study, marine audiences are broken down into six subgroups: 1. Safety/standards/training
This group has the widest and greatest interest in transport safety information. They are strong users of ATSB reports and monitor national and international websites. There is a strong relationship between this group and the Australian Maritime Safety Authority.
2. Senior management Senior management know of ATSB personnel but lack direct involvement. They have a greater involvement with and reliance on AMSA and state maritime authorities but are looking for a greater flow of ATSB information and presence at industry conferences.
3. Marine institutes This group is aware of the ATSB’s role and is sensitive to incident and accident reports. They rely on investigation findings that have national and international relevance. They use the pilot database to identify industry trends and are involved with pilot training.
4. Pilots Pilots have a good awareness of the ATSB. They are regular users of publications and reports and rely on email notifications. Pilots are interested in trends to give an overall perspective on safety. They also see the ATSB as having a role in advanced Pilot training courses. There are calls among this group for a sole marine safety authority.
5. Operations Operations staff are unsure of the exact role/function the ATSB plays in the industry. They have no face-to-face dealing on transport safety with the ATSB compared with AMSA and state maritime authorities.
D R A F T
12
Strategic approach This plan uses the segmentation findings and analysis from the communications and engagement research as a primary basis for the ATSB’s strategic approach. Expanding the ATSB support base Based on the research findings, the ATSB has a large and engaged support base (59 per cent of respondents) who are highly knowledgeable of the ATSB. People from this segment are likely to be directly involved in safety standards roles and generally have positive perceptions of the ATSB. In a sense this segment plays a gatekeeper role and is crucial in promoting transport safety within their organisations. A major priority of this plan will be to build on this support base by directly encouraging these ‘champions’ of transport safety to pass on relevant safety messages to other segments that are less connected with the ATSB. Preference for online communications A web-based focus remains an important aspect of ATSB communications, particularly for aviation and rail industries. Online communications (e.g. web news and alerts, online newsletter) will be predominantly used, given the strong preference for this channel across the audience groups. An online approach will also be used to improve the timeliness of communicating investigation outcomes and updates. The website news section will be instrumental in updating audiences (including the media) on the progress of investigations. Targeted approach The ATSB will take a more targeted approach to communicating with audiences to ensure messages are relevant and useful. Communications will be explicitly targeted at particular roles (e.g. pilot, cabin crew, operations) to promote a more effective reach. For example, if an investigation report has a finding or recommendation that will be important for cabin crew, communications will draw this out of the report and specifically identify and target the message. Greater presence at industry events A greater emphasis will also be placed on providing preventative transport safety data, analysis and information to the relevant modes. This will be achieved by ‘nurturing relationships’ through more personal contact and an increased profile at industry forums and training seminars. This will allow the ATSB to connect and provide relevant information to the harder-to-reach groups. Utilising networks The ATSB will extend its reach to more disconnected segments (such as pilots and crew) through industry publications (e.g. CASA’s Flight Safety Australia magazine), internal organisation networks, seminars and conferences. The ATSB support base segment will be instrumental in assisting the ATSB to identify and utilise these channels. Promoting safety and awareness The ATSB will engage in safety and awareness programs to promote the key messages identified from ATSB research reports. These programs will involve a mix of communication activities such as proactive media, online channels and internal organisational channels.
D R A F T
13
Communication activities Appendix A lists the activities that the ATSB will undertake to achieve the goals of this plan.
Tracking and evaluation (measuring success) To evaluate the success of this communication plan, the ATSB will conduct satisfaction research with stakeholders in the second half of 2011. The findings of the online survey conducted this year will form the benchmark for measuring the effectiveness of communications. The ATSB will also periodically conduct mini online surveys and seek feedback throughout the year to track stakeholder perceptions toward specific communications initiatives. This will be done via the ATSB website.
DR
AF
T
App
endi
x A
: Sch
edul
e of
act
iviti
es fo
r the
ATS
B c
omm
unic
atio
n st
rate
gy
1. O
nlin
e co
mm
unic
atio
ns
Act
ivity
/cha
nnel
Purp
ose
Targ
et a
udie
nce
Key
mes
sage
s D
eliv
ery
date
/freq
uenc
y
ATS
B w
ebsi
te la
unch
To re
fresh
the
curr
ent
site
and
pro
vide
a
grea
ter f
ocus
on
trans
port
safe
ty n
ews
and
info
rmat
ion
All
audi
ence
s Th
e ne
w-lo
ok w
ebsi
te h
as a
gr
eate
r em
phas
is o
n tra
nspo
rt sa
fety
and
aw
aren
ess.
Th
e ne
w w
ebsi
te fe
atur
es:
• a
scro
lling
new
s se
ctio
n
• a
scro
lling
inve
stig
atio
ns
repo
rt se
ctio
n •
easi
er a
cces
s to
in
vest
igat
ions
and
repo
rts
• a
dedi
cate
d sa
fety
and
aw
aren
ess
page
New
site
laun
ched
in
Nov
embe
r 201
0
Scr
ollin
g ne
ws
sect
ion
on
ATS
B w
ebsi
te
To p
rom
ote
new
s ite
ms
and
upda
tes
on A
TSB
tra
nspo
rt sa
fety
re
late
d in
itiat
ives
/in
form
atio
n
All
audi
ence
s ac
ross
al
l mod
es
NA
A
s re
quire
d
ATS
B s
ubsc
riptio
n gr
aphi
c/ta
g lin
e on
all
outg
oing
ATS
B e
mai
ls
To e
ncou
rage
st
akeh
olde
rs to
su
bscr
ibe
to th
e A
TSB
em
ail s
ervi
ce
All
audi
ence
s ac
ross
al
l mod
es
Sub
scrib
e to
the
ATS
B fo
r im
porta
nt s
afet
y al
erts
and
ad
vice
Sta
rting
Feb
ruar
y 20
11
DR
AF
T
15
ATS
B in
vest
igat
ion
repo
rt re
leas
e em
ail t
empl
ate
To c
omm
unic
ate
inve
stig
atio
n re
port
rele
ases
via
the
ATS
B
subs
crip
tion
list a
nd to
hi
ghlig
ht k
ey s
afet
y m
essa
ges
Rel
evan
t aud
ienc
es
acro
ss a
ll m
odes
N
A
Ong
oing
ATS
B re
sear
ch re
port
rele
ase
emai
l tem
plat
e To
com
mun
icat
e re
sear
ch re
port
rele
ases
via
the
ATS
B
subs
crip
tion
list a
nd to
hi
ghlig
ht k
ey s
afet
y m
essa
ges
Rel
evan
t aud
ienc
es
acro
ss a
ll m
odes
N
A
Ong
oing
ATS
B s
afet
y al
ert
To p
rom
ote
impo
rtant
an
d ur
gent
saf
ety
issu
es a
nd a
dvic
e to
in
dust
ry
Rel
evan
t mod
es
The
form
at w
ill c
onta
in:
• th
e is
sue
• w
ho is
affe
cted
•
advi
ce o
n ha
ndlin
g is
sue
As
requ
ired
DR
AF
T
16
ATS
B s
afet
y an
d aw
aren
ess
prog
ram
s (b
ased
on
rese
arch
repo
rt to
pics
) To
pic
C
omm
unic
atio
n ac
tiviti
es
Dat
e
Saf
ety
in th
e vi
cini
ty o
f non
-tow
ered
aer
odro
mes
• S
tory
for C
AS
A’s
Flig
ht S
afet
y m
agaz
ine
• A
TSB
web
new
s ite
m
• M
ail o
ut to
Aer
o cl
ubs
and
train
ing
scho
ols
Janu
ary
2011
Load
ing
rela
ting
safe
ty o
ccur
renc
es in
hig
h ca
paci
ty a
ircra
ft
• E
-ale
rt to
avi
atio
n su
bscr
iptio
n lis
t to
rele
ase
rese
arch
pub
licat
ion
onlin
e •
Sto
ry fo
r CA
SA
’s F
light
Saf
ety
mag
azin
e •
ATS
B w
eb n
ews
item
Janu
ary
2011
Iden
tifyi
ng ri
sks
in tr
ansp
ort:
Saf
ety
issu
es a
nd s
afet
y ac
tions
fro
m A
TSB
inve
stig
atio
ns fr
om J
uly
2009
to J
une
2010
• E
-ale
rt to
rail
subs
crip
tion
list t
o re
leas
e re
sear
ch
publ
icat
ion
onlin
e •
ATS
B w
eb n
ews
item
•
Sto
ry in
ATS
B o
nlin
e ne
wsl
ette
r
Febr
uary
201
1
Avo
idab
le A
ccid
ents
: Sin
gle
engi
ne a
ircra
ft pa
rtial
eng
ine
failu
re
acci
dent
s
• M
edia
kit
(con
tain
ing
med
ia re
leas
e an
d fa
ct
shee
t) ta
rget
ing
gene
ral a
nd in
dust
ry m
edia
•
E-a
lert
to s
ubsc
riptio
n lis
t to
rele
ase
rese
arch
pu
blic
atio
n on
line
• S
tory
for C
AS
A’s
Flig
ht S
afet
y m
agaz
ine
• A
TSB
web
new
s ite
m
• M
ail o
ut to
indu
stry
Febr
uary
201
1
DR
AF
T
17
Avia
tion
Occ
urre
nce
Stat
istic
s: 2
001
to D
ecem
ber 2
010
• M
edia
kit
(con
tain
ing
med
ia re
leas
e an
d fa
ct
shee
t) ta
rget
ing
gene
ral a
nd in
dust
ry m
edia
•
E-a
lert
to s
ubsc
riptio
n lis
t to
rele
ase
rese
arch
pu
blic
atio
n on
line
• S
tory
for C
AS
A’s
Flig
ht S
afet
y m
agaz
ine
• A
TSB
web
new
s ite
m
Apr
il 20
11
Mar
ine
occu
rrenc
e st
atis
tics
2005
to 2
010
• M
edia
kit
(con
tain
ing
med
ia re
leas
e an
d fa
ct
shee
t) ta
rget
ing
gene
ral a
nd in
dust
ry m
edia
•
E-a
lert
to s
ubsc
riptio
n lis
t to
rele
ase
rese
arch
pu
blic
atio
n on
line
• A
TSB
web
new
s ite
m
Apr
il 20
11
Aus
tralia
n R
ail S
afet
y O
ccur
renc
e D
ata:
200
1 to
Dec
embe
r 201
0
• E
-ale
rt to
sub
scrip
tion
list t
o re
leas
e re
sear
ch
publ
icat
ion
onlin
e •
ATS
B w
eb n
ews
item
May
201
1
Am
ateu
r-bu
ilt a
nd e
xper
imen
tal a
ircra
ft P
art 2
: Acc
iden
t ana
lysi
s
• M
edia
kit
(con
tain
ing
med
ia re
leas
e) ta
rget
ing
gene
ral a
nd in
dust
ry m
edia
•
E-a
lert
to s
ubsc
riptio
n lis
t to
rele
ase
rese
arch
pu
blic
atio
n on
line
• S
tory
for C
AS
A’s
Flig
ht S
afet
y m
agaz
ine
• A
TSB
web
new
s ite
m
June
201
1
Reg
iona
l airl
ine
safe
ty s
tudy
Par
t 1: C
urre
nt s
tatu
s of
the
regi
onal
in
dust
ry a
nd c
hang
es s
ince
199
7
• E
-ale
rt to
sub
scrip
tion
list t
o re
leas
e re
sear
ch
publ
icat
ion
onlin
e •
Sto
ry fo
r CA
SA
’s F
light
Saf
ety
mag
azin
e •
Sto
ry in
ATS
B o
nlin
e ne
wsl
ette
r
June
201
1
DR
AF
T
18
Avo
idab
le A
ccid
ents
: Exp
erie
nce
is n
o de
fenc
e
• M
edia
kit
(con
tain
ing
med
ia re
leas
e an
d fa
ct
shee
t) ta
rget
ing
gene
ral a
nd in
dust
ry m
edia
•
E-a
lert
to s
ubsc
riptio
n lis
t to
rele
ase
rese
arch
pu
blic
atio
n on
line
• S
tory
for C
AS
A’s
Flig
ht S
afet
y m
agaz
ine
• A
TSB
web
new
s ite
m
• M
ail o
ut to
indu
stry
Sec
ond
half
2011
Tech
nica
l fai
lure
s re
late
d to
Aus
tralia
n av
iatio
n ac
cide
nts
• M
edia
kit
(con
tain
ing
med
ia re
leas
e an
d fa
ct
shee
t) ta
rget
ing
gene
ral a
nd in
dust
ry m
edia
•
E-a
lert
to s
ubsc
riptio
n lis
t to
rele
ase
rese
arch
pu
blic
atio
n on
line
• S
tory
for C
AS
A’s
Flig
ht S
afet
y m
agaz
ine
• A
TSB
web
new
s ite
m
Sec
ond
half
2011
Vio
latio
n of
con
trolle
d ai
rspa
ce o
ccur
renc
es
• E
-ale
rt to
sub
scrip
tion
list t
o re
leas
e re
sear
ch
publ
icat
ion
onlin
e •
Sto
ry fo
r CA
SA
’s F
light
Saf
ety
mag
azin
e •
Sto
ry fo
r Airs
ervi
ces
inte
rnal
com
mun
icat
ions
ch
anne
ls
Sec
ond
half
2011
Aus
tralia
n R
ail S
afet
y O
ccur
renc
e D
ata:
200
1 to
Jun
e 20
11
• E
-ale
rt to
sub
scrip
tion
list t
o re
leas
e re
sear
ch
publ
icat
ion
onlin
e
Sec
ond
half
2011
DR
AF
T
19
2. A
TSB
eve
nt s
pons
orsh
ip
Act
ivity
Purp
ose
Aud
ienc
es
Cos
t D
ate
Inte
rnat
iona
l Rai
l Saf
ety
Con
fere
nce
2011
–
Mel
bour
ne
To ra
ise
the
ATS
B’s
pro
file
and
posi
tion
the
ATS
B a
s a
natio
nal
trans
port
safe
ty in
vest
igat
or.
Sen
ior f
igur
es in
gov
ernm
ent
and
indu
stry
$1
9,80
0 O
ctob
er 2
011
Rai
l Tec
hnic
al S
ocie
ty
of A
ustra
lasi
a (R
TSA
) Q
ueen
slan
d m
eetin
g
To ra
ise
the
ATS
B’s
pro
file
and
posi
tion
the
ATS
B a
s a
natio
nal
trans
port
safe
ty in
vest
igat
or.
Man
ager
s an
d ex
ecut
ives
in
rail
indu
stry
$2
00
Mon
thly
Aus
tralia
n A
viat
ion
Psy
chol
ogy
Ass
ocia
tion
(AA
vPA
) Con
fere
nce
in
Syd
ney
AA
vPA
pro
vide
s an
opp
ortu
nity
for
the
ATS
B to
mai
ntai
n its
pro
file
with
a
core
gro
up o
f ded
icat
ed s
afet
y pr
ofes
sion
als.
Th
e A
AvP
A c
onfe
renc
e is
als
o an
im
porta
nt p
rofe
ssio
nal d
evel
opm
ent
oppo
rtuni
ty fo
r HF
inve
stig
ator
s.
A ra
nge
of p
sych
olog
y, h
uman
fa
ctor
s, a
nd a
ir sa
fety
pr
ofes
sion
als
$6,6
00 p
a B
ienn
ially
Aus
tralia
n N
ew Z
eala
nd
Soc
iety
of A
ir S
afet
y In
vest
igat
ors
(AN
ZSA
SI)
To p
rom
ote
the
ATS
B to
the
loca
l an
d in
tern
atio
nal a
viat
ion
indu
stry
an
d to
allo
w s
taff
to n
etw
ork
with
in
dust
ry re
pres
enta
tives
. A
SA
SI a
nd N
ZSA
SI a
re a
ffilia
ted
with
the
Inte
rnat
iona
l Soc
iety
(IS
AS
I) w
hich
is b
ased
in
Was
hing
ton
DC
.
Prim
arily
avi
atio
n in
vest
igat
ors
$10,
000
Con
fere
nce
is h
eld
ever
y ye
ar in
co
njun
ctio
n w
ith th
e N
ew Z
eala
nd s
ocie
ty
DR
AF
T
20
App
endi
x B
: ATS
B c
urre
nt in
form
atio
n re
sour
ces
The
follo
win
g ta
ble
lists
the
curr
ent A
TSB
info
rmat
ion
reso
urce
s th
at w
ill s
uppo
rt c
omm
unic
atio
n ac
tiviti
es. T
hese
reso
urce
s w
ill b
e pe
riodi
cally
revi
ewed
and
upd
ated
thro
ugho
ut th
e ye
ar.
Info
rmat
ion
prod
uct
Purp
ose
Targ
et a
udie
nce
Acc
ess
poin
ts
A
nnua
l Rep
ort
Pro
vide
s a
year
in re
view
fo
r the
ATS
B
Par
liam
ent,
gene
ral p
ublic
, ind
ustry
, saf
ety
agen
cies
Onl
ine
and
Prin
t
Civ
il an
d M
ilita
ry A
ircra
ft A
ccid
ent P
roce
dure
s fo
r P
olic
e an
d E
mer
genc
y S
ervi
ces
Per
sonn
el
Pro
vide
s a
guid
e fo
r firs
t re
spon
ders
at a
n ac
cide
nt
site
Pol
ice
and
othe
r em
erge
ncy
serv
ices
per
sonn
el a
rriv
ing
at a
n ai
rcra
ft ac
cide
nt s
ite
Onl
ine
and
Prin
t
Rai
lway
Acc
iden
t In
vest
igat
ion
Gui
delin
es fo
r R
ail T
rans
port
Ope
rato
rs
Pol
ice
and
Em
erge
ncy
Ser
vice
s P
erso
nnel
Det
ails
info
rmat
ion
and
guid
ance
for f
irst
resp
onde
rs o
f a ra
ilway
ac
cide
nt
Pol
ice
and
othe
r firs
t per
sons
arr
ivin
g at
a ra
ilway
ac
cide
nt s
ite
Onl
ine
and
Prin
t
Pas
t Pre
sent
Fut
ure
Pro
vide
s a
reco
rd o
f ATS
B
hist
ory
Indu
stry
sta
keho
lder
s, M
edia
O
nlin
e -
Onl
y ve
ry
limite
d P
rint c
opie
s av
aila
ble
M
arin
e S
afet
y B
ulle
tins
– se
ries
Fish
erm
an S
afet
y A
war
enes
s ca
mpa
ign
Fish
ing
Indu
stry
O
nlin
e an
d P
rint
Rai
l Saf
ety
Bul
letin
R
ail S
afet
y A
war
enes
s ca
mpa
ign
Rai
l Ind
ustry
Onl
ine
and
Prin
t
DR
AF
T
21
RE
PC
ON
Avi
atio
n br
ochu
re
Pro
vide
s gu
idan
ce o
n m
akin
g vo
lunt
ary
repo
rts
to th
e A
TSB
Avi
atio
n in
dust
ry
Onl
ine
and
Prin
t
RE
PC
ON
Mar
ine
broc
hure
P
rovi
des
guid
ance
on
mak
ing
volu
ntar
y re
ports
to
the
ATS
B
Avi
atio
n in
dust
ry
Onl
ine
and
Prin
t
Abo
ut A
TSB
bro
chur
e P
rovi
des
gene
ral o
verv
iew
of
the
ATS
B’s
func
tions
Indu
stry
& P
ublic
O
nlin
e an
d P
rint
Avi
atio
n S
afet
y In
vest
igat
ion
in A
ustra
lia b
roch
ure
Pro
vide
s ge
nera
l ove
rvie
w
of th
e A
viat
ion
Inve
stig
atio
n fu
nctio
ns
Indu
stry
& P
ublic
O
nlin
e an
d P
rint
Rai
l Saf
ety
Inve
stig
atio
n in
A
ustra
lia b
roch
ure
Pro
vide
s ge
nera
l ove
rvie
w
of th
e R
ail I
nves
tigat
ion
func
tions
Indu
stry
& P
ublic
O
nlin
e an
d P
rint
Mar
ine
Saf
ety
Inve
stig
atio
n in
Aus
tralia
bro
chur
e P
rovi
des
gene
ral o
verv
iew
of
the
Mar
ine
Inve
stig
atio
n fu
nctio
ns
Indu
stry
& P
ublic
O
nlin
e an
d P
rint
Inte
rvie
w P
roto
cols
in
Tran
spor
t Saf
ety
Inve
stig
atio
ns b
roch
ure
Pro
vide
s an
ove
rvie
w o
f A
TSB
inte
rvie
w p
roto
cols
All
mod
es
Onl
ine
and
Prin
t
Info
rmat
ion
for F
amili
es a
nd
Frie
nds
as th
e N
ext o
f Kin
br
ochu
re
Info
rms
the
next
of k
in
abou
t ATS
B in
vest
igat
ions
pr
oces
s
Fam
ily a
nd N
ext o
f Kin
O
nlin
e an
d P
rint
DR
AF
T
22
Gui
de fo
r Med
ia c
over
ing
a m
ajor
Tra
nspo
rt A
ccid
ent
broc
hure
Info
rm M
edia
abo
ut th
e A
TSB
inve
stig
atio
n pr
oces
s an
d w
hat t
he
ATS
B w
ill d
o du
ring
an
acci
dent
Med
ia
Onl
ine
and
Prin
t
Avo
idab
le A
ccid
ents
no.
1
Low
-leve
l fly
ing
Edu
cate
s pi
lots
on
the
haza
rds
of lo
w-le
vel f
lyin
g
Ligh
t airc
raft
pilo
ts
Onl
ine
and
prin
t
The Australian Transport Safety Bureau is Australia’s national transport safety investigator.