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7/28/2019 ASUG_ Introduction to SAP QMS
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ATUL PATANKAR[ASUG INSTALLATION MEMBER
MEMBER SINCE: 2000
LINDA WILSON[ASUG INSTALLATION MEMBER
MEMBER SINCE: 1999
JUERGEN LINDNER[SAP POINT OF CONTACT
MEMBER SINCE: 1998
[
]QM 101 An Introduction to SAP QM
[Jeff FoxLead Business ProcessConsultantMoen Incorporated
ASUG Illinois Chicago Chapter
October 21, 2011
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Real Experience. Real Advantage.
QM Overview
What is QM?
A complete INTEGRATED solution for all quality functions
including Quality Engineering, Quality Control, Quality
Assurance, and Quality Improvement A module of SAP that you already own!
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Key Capabilities of SAP QM
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Why SAP QM?
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QM Basics
Planning
Inspection
Certificates
Notification
Control
Audit
Test Equipment
Stability Study
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Quality Planning
Inspection Planning
How to perform an
inspection
Basic Data Master Data which is
used by all QM processes
Logistics Master Data
Integration with otherSAP areas such as
Material Management or
Sales and Distribution
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Quality Planning - Catalogs
Catalogs hold coded, standardized data which is used by all
QM functions
For example, a standard list of defect codes to be used during
inspection and corrective action
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Catalog Types Short Description
1 Characteristic attributes2 Tasks
3 Usage decisions
4 Events
5 Causes
6 Results of defects
8 Activities (QM)
9 Defect types
A Activities (PM)
B Object parts
C Overview of damage
D Coding
E Defect locations
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Quality Planning Inspection Characteristics
Master Inspection Characteristics are used to specify the
inspection criteria (individual test) which can be referenced in
an Inspection Plan (building blocks of an Inspection Plan)
They can represent complex tests or simple attributes like
Visual inspection or Correct Material
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Quality Planning Inspection Methods
Define how to execute an inspection/test
Can include long text and/or DMS file references
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Quality Planning Sampling
Used for automatic sample determination within an inspection
Sampling Schemetables to determine sample size based on lot
size (i.e. AQL)
Sample Procedureactual sampling to be used: reference
Sampling Scheme (AQL level), 100%, Fixed Sample, etc.
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Quality Planning Dynamic Modification
Dynamic Modification Rules automatically determine the
appropriate inspection stage based on past performance
history, product life, inspection requirements, etc.
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Quality Planning Inspection Planning
Inspection Planning defines the inspection criteria:
Material to be inspected
How the inspection is to take place
Characteristics to be inspected (and in what sequence)
Required test equipment
Inspection Plan is built using QM Master Data
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Quality Planning Material Master
QM requirements are activated in the QM View of the Material
Master
SAP provides many different Inspection Types for automatic
and manual inspections
To activate an Inspection Type for a material, assign and
activate:
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Quality Inspection Inspection Types
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Quality Inspection - Overview
High-Level Process Flow
Inspection Lot is created
Inspection Plan is assigned (and usually printed)
Inspection Sampling and Dynamic Modification are determined
Inspection Stock is stored in a Q (QI) status
Results are recorded against the Inspection Plan Characteristics
Pass/Fail, Upper/Lower Tolerances, Individual Values
Automatic valuation (pass/fail), Defects recording is supported,Quality Notification is automatically created for any required
corrective action
Usage Decision is made to close Inspection Lot and transfer
stock out of Q status
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Quality Planning + Inspection:Putting it all together
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Quality Inspection Example
Goods Receipt for PO automatically
creates the Inspection Lot
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Quality Inspection Example
Results Recording and Usage Decision
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Quality Inspection - Implementation OptionsUse as much or as little as you need!
Generic QM Leverage QI stock status to control IM stock only (can be used
without using QM module)
Easy QM
Minimal use of Inspection Lots
Control QI posting, but limited or no results recording needed Standard QM
Full use of Inspection Lots
Post to QI via an Inspection Lot using an Inspection Plan
Requires Results Recording
Can be used for COA generation too
Complex QM
Full use of Inspection Lots and Sample Management
Post to QI via an Inspection Lot with an Inspection Plan using sample
management, sample calculation, SPC, Dynamic Modification, defects
recording, etc.19
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Quality Certificates
A quality certificate
certifies the quality of
goods and typically
includes: Inspection results, Disposition
Batch information (if used)
Key features: Automatically create certificates when materials are shipped,
Distribute certificates to a predefined list of recipients, Print
certificates, or send them by fax or EDI
SAP can also handle inbound certificates from suppliers
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Quality Notification
EXTREMELY powerful tool within SAP
Quality Notifications can be used for capturing, tracking, and
resolving different types of problems within your business.
You can use the notifications to analyze the recorded defects
and monitor the correction of these problems
In particular, the notifications can help you process internal or
external problems such as: Complaints filed by customers
Complaints against vendors
Company-internal problems
Other user-specific problems
Enables Corrective and Preventative Actions (CAPA)
Can be implemented independently of other QM functions21
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Quality Notification - Supply Chain Integration
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Quality Notification - Improvement Process
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Quality Notification - Example
Attend session #4 for detailed information on Notifications in SAP
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Quality Control
You use quality control to:
Update of the quality level based on the inspection results
Usage of control charts to control the characteristic values
Update of the vendor evaluation for the procurement process
The Quality Control menu contains many options for analyzing
QM data
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Audit Management
Used to process and manage audit components used during
audit processing. You can use the following objects:
Audit Plan
Question List
Audit
Corrective and Preventive Actions
Attend session #3 for detailed information on Audit
Management in SAP
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Test Equipment Management
Allows you to manage test equipment and calibrations in SAP
Integration with Plant Maintenance (PM)
Equipment Masters
Functional Locations
Maintenance Plans
Inspections done on Equipment or Functional locations
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Test Equipment Management
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Test Equipment Management
Calibration results are recorded the same as Inspection Lot results
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Stability Study
Shelf-life studies conducted to track and examine how different
environmental conditions (for example, temperature,
brightness, moisture) affect a compound, a material, or a batch
over a specified period of time
Create physical samples of the material or batch and storethem under controlled conditions for the duration of the study
Test and record results at specified intervals
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Stability Study
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Quality Management Integration
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Quality Reporting and Analysis
QM provides many built-inreporting options
Worklists
Results history / trend
analysis
Control charts
Supplier evaluation
Quality scores
QMIS
BW/BI
QM Evaluation Cockpit
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Enhancement Package Overview
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QM Features in Enhancement Pack 3
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QM Features in Enhancement Pack 4
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QM Features in Enhancement Pack 5
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Release Dates
Enhancement Pack 6 may not be available until mid-2012
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Summary
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Whats Next?
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[
] Thank you.