Ariba Sourcing On Demand Town Hall Steve Markle, Vice President April 2012 © 2012 Ariba, Inc. All rights reserved. CS

© 2012 Ariba, Inc. All rights reserved.

Ariba Sourcing On Demand Town Hall

Steve Markle, Vice President

April 2012

CS

© 2012 Ariba, Inc. All rights reserved. 2

Agenda

• Long-term direction• What’s coming in 12s1• What’s being considered for 13s1• Ariba’s planning process• Release readiness


CURRENT FEATURES as of 11s1

BENEFITS• Accelerates bottom-line results and rapid total cost savings through:

♦ Efficient negotiation of lowest-total-cost and best-value supply relationships ♦ Integrated Supplier Discovery drives additional savings through improved bid

competitiveness

• Sustainable organizational knowledge through embedded in-context intelligence

• Improved Sourcing Program visibility and compliance

• Collaboration with commerce partners and community

• RFX Creation and Management • Sourcing Optimization, Analysis and Reporting

• Supplier discovery utilizing the Ariba Network

• Online and offline process, project workflow and knowledge mgt

• Global, Multi-Lingual and Multi-Currency Capabilities

• 3rd Party Integration, Community Exchange and Strategic User Access

• Savings Pipeline and Tracking

Ariba Sourcing

• Ubiquitous adoption of best practices and processes

• Sophisticated optimization: Large line item volumes

• Complement forecasting, budgeting, and planning systems

• Leverage user network for knowledge gain-share via online community, template exchange, eIntros

LONG-TERM STATEMENT OF DIRECTION


FEATURE

BENEFITS

Ariba Sourcing – What’s in 12s1

• Improved Grading and Scoring

• Team Graders are typically the users with the least amount of experience in the solution, so we are making the grading process more usable so they can grade and get out.

• By introducing different methods to grade, Team Graders can chose to grade in the way that is the best way for them and the event they are grading.

• New user interfaces for grading allows for performance improvements in the presenting of responses and actually grading.

• Improving the user interface to be more informative and inviting for Team Graders

• Introduced three methods of grading, allowing graders to grade as they want to grade.

♦ Seeing all respondents, grading a question at a time

♦ Seeing all questions, grading one or two respondents at a time

♦ Offline grading via Excel

EXAMPLES

DESCRIPTION

• Significant improvements to the usability for Grading and Scoring will be implemented allowing an organization to extend the sourcing evaluation process to more interested parties.


FEATURE

BENEFITS


• Resend Event Invitation

• Often, buyers notice some of their invited suppliers are not working on the event so they contact them only to find out they missed the initial invite for some reason

• They want to resend the invitation so the suppliers can access the event and begin responding

• Buyers and team members can easily and efficiently resend the invitation to one or more suppliers without having to edit the event

• After an event has been published, event invitations can be resent to suppliers

• Event Owners and team members that can send messages to suppliers allowed to resend

• No need to edit the event, send from the supplier tab in Event Monitoring

EXAMPLES

DESCRIPTION

• Buyers will be able to resent an event invitation to suppliers in their event


FEATURE

BENEFITS


• Savings Form Improvements

• Much better control of the publish of Savings Forms and when that data is available for reports.

• Guided and forced approvals on Savings Forms.

• The ability to define and “templatize”, in advance, the Savings form allowable for ad hoc creation in a project.

• The ability to force approvals before a Savings Form can be Published

• Guide you to the approval that needs to be done

• Approval Graphs can now reference fields on the Savings Form, not just project header

• Make sure that the data from that form is not reportable until that form gets published

• Ability to define Templates for Ad Hoc Savings Forms

• Ability to limit the creation of Ad hoc Savings Forms…

EXAMPLES

DESCRIPTION

• This set of features allows more control over the processing of Savings Forms in projects. For example, you can force an approval before Publish, set a prototype to be used for ad hoc form creation, control whether or not Draft versions of forms are sent to reporting, and control how many forms of a given type can be created per workspace.


FEATURE

BENEFITS


• MS Office 2010 Support

• Work across Ariba Solutions.• Will not have to save in older MS Word formats.

• Customer will now be able to fully leverage MS Office 2010 functionality.

EXAMPLES

DESCRIPTION

• Microsoft Word 2010 will now be supported for desktop file sync. Microsoft Excel 2010 exports will also be supported.


FEATURE

BENEFITS

Ariba Supplier Management – What’s in 12s1

• New Supplier Fact Table

• Single table with consolidated supplier data from all Upstream Solutions

• Easy creation of supplier related reports

• Much richer reporting to assist with managing your suppliers

• For richer reporting supports joining to other fact tables using multi-fact reporting

• Applies only to Upstream Solutions

• Report on all suppliers for a specific commodity

• Report on suppliers by state, country or any other supplier profile field

• Run reports showing suppliers that have been approved or unapproved

• Generate a report showing all rejected suppliers

EXAMPLES

DESCRIPTION

• This new fact table will make it easier to generate those supplier related reports in Ariba Analysis. Find out everything you wanted to know about a supplier by reporting off a single consolidated fact versus running individual reports across many other fact tables


FEATURE

BENEFITS

Ariba Supplier Management – What’s in 12s1

• Unified Seller Experience

• Streamlines supplier activities which improves supplier/Ariba customer relationships

• Allows suppliers to have a one to many approach when dealing with Ariba customer registration and relationship activities

• Improved supplier functionality which will increase the size of the Ariba Network

• Ability for supplier to manage all Ariba customer relationships with a single login/password

• Centralized UI which allows suppliers to respond more efficiently to Ariba customer requests.

• Quickly work with Ariba customers in all stages of approval flow

EXAMPLES

DESCRIPTION

• Centralized location for suppliers to manage all profile information, registration activities, Ariba customer relationships, event actions, tasks, user/contact management, etc.


13s1 Items Under Consideration

• Expand Event Limits¨ Expand all the major event limits including # of suppliers, number of items, number of terms, and number of

content questions. We need to address the major use cases of our customers in this area.

• Hybrid Blind Sealed bid¨ Allow for the buyer to expose additional information during a “Blind Sealed Bid” so they could know if suppliers

have not submitted responses or not.

• Japanese Auctions¨ A new auction template to support Japanese Auctions

• Enhanced Envelope Bidding¨ Currently Envelope Bidding has shortcomings as implemented, we need to clear those up, including the

destroying of responses once a supplier is rejected for the next step and Run time Edits.



• Improved Supplier Response Teams¨ Current implementation of SRT doesn't allow for including SRTs in events after the event has been published.

• Message Board Enhancements I¨ Show a replied to message as “replied to” for all the buyers viewing the event. Also, provide information that it

was replied to by the viewer or other team members.¨ Ability to Export all messages in a format that is sort able in excel.¨ Search in Message Board on both headers and content¨ Add a message filter for all messages from participants, buyers, and related responses.¨ Provide the ability for buyers to check a box if they feel they have answered a question to allow for a filter of

"unanswered questions".

• Integration II¨ Support for full round-trip with an external ERP or PLM system. This would allow an event to be initiated and

created by integration from the external system. Post event, via integration, results and awards, including attachments.

• Lookup Table Terms¨ Ability to have a term in an item that uses inputs to look up a value in a table.



• Event Reporting I¨ A nice Event report that can be shared with management without changes/edits summarizing event results…similar

to 4.4 report

• Public Sector Sourcing¨ Ability to support the sourcing needs of the Public Sector including the broadcasting of events to 3rd party sites,

supplier self nomination, handling importing of suppliers into an event from Discovery multiple times during the event, restrict deletion of messages, and other needed enhancements.

• Awarding Improvements¨ Award all to one in an easy way and don't send an email message for each awarded item, combine if going to the

same supplier

• Ability to control/edit Participant Notifications ¨ Buyers want to control the sending of notifications, for example, restrict notifications being sent when they have to

re-open an event for a late bidder, not wanting the other suppliers to be notified.

More items in the 13s1 Customer Feature Survey!

Ariba Planning Processes

13

Strategic

(Ariba Drive

n)

•Ariba longer-term investments

•Often delivered over several releases

•5-20 features per OND release series

•100s of features per ONP release

Customer

(Customer Drive

n)

•Enhancement Request (ER) prioritized based on adoption needs

•Delivered in releases and SPs

•3-6 per SP; 30-50 per OND release.

SR-CR

(Quality

Driven)

•Service Request for quality related fixes

•Priority: severe/critical defects

•Delivered in SPs and Hotfixes

•Hundreds per month

On-Demand• Quarterly releases

On-Premise• Every 18+ months

© 2012 Ariba, Inc. All rights reserved. Confidential.

On-Demand• 5-8 week Service Pack

On-Premise• 8 week Service Packs

14

Disciplined Innovation ApproachCombining all customer experience into the journey

Functionality and usability testing Early access programs

and design partnerships

Connect connect.ariba.com

On-site customer visits

Feature surveys

Advisory councils and user groups

© 2012 Ariba, Inc. All rights reserved.

Ariba Exchangeexchange.ariba.com

Single Code Base

9s5

9r1

Future Releases

8.2.2On-Premise

On-Demand

Innovation Options…

10s1 11sSeries

12sSeries


Business OutcomeAriba Release Readiness Program

Ariba Release Readiness is the program that drives the readiness of Ariba, Ariba’s Customers, and the Solution itself.

1. Product is ready2. Ariba is ready3. Customers are ready

Release Readiness is the company-wide program to ensure the above happens on a release-by-release basis.

We Want Your Feedback and IdeasHow You Can Get Involved:• Participate in the Commerce Summit Roundtables today.

An Ariba Solution Manager will be there today to collect your feedback

• Volunteer to provide feedback and share your ideas to the Solution Manager for your product

• Get involved on exchange.ariba.com

• The Enhancements Online section of our Connect support web portal at: http://connect.ariba.com/ is the most direct way of letting your voice be known for enhancement requests

• Our customer surveys, beta programs, functionality and usability testing are great ways to provide your feedback

16 © 2012 Ariba, Inc. All rights reserved.

http://connect.ariba.com/

Don’t Miss the General Session Panel Today at 5:15 p.m.


• Sustainable Supply Chains through Vested Trading Partner Relationships

¨ Long-term, mutually beneficial partnerships between buyers and suppliers are increasingly being described as vested relationships, defined by a shared vision, agreed-upon desired outcomes, transparency, trust, and win-win. Developing such trading partner relationships pays dividends in many ways, particularly when your goal is ensuring a sustainable supply chain. Join Tim Minahan, chief marketing officer for Ariba, as he explores the concept with Kate Vitasek, author of Vested Outsourcing, and Tim McBride, general manager for global finance shared services at Microsoft. Mr. Minahan and his guests will engage with Ariba customers who will talk about such investments at their companies, and the impact they have on their comprehensive sustainability programs.

¨ 5:15 p.m. – 6:00 p.m. – Florentine III and IV

Documents

Ariba Sourcing On Demand Town Hall Steve Markle, Vice President April 2012 © 2012 Ariba, Inc. All rights reserved. CS